2020-08-11 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                                        11 AUGUST 2020


BRANCH ACTIVITIES                       RECENT ACHIEVEMENTS                            CURRENT PRIORITIES                           THE NEXT QUARTER
Governance    and   Risk   Management      Completed Insurance Renewals for             Self-Assessment        Questionnaire       Continue    implementation       of
Items                                        20/21.                                         completion for LGMS.                         recommendations resulting from the
                                           Attended       training on     claims        Preparing privacy advice for ELT             internal audit    of    the    risk
                                             management by our insurer.                     consideration – to avoid misuse of           management framework.
                                           Submitted new internal insurance               personal information.
                                             claims       process    management           Annual     update     of   Council’s
                                             proposal for ELT.                              Delegations Registers.
                                           Updated external website with                Coordination and completion of
                                             insurance       claims  management             Annual Report for FY2019-20.
                                             process and form for the public.
                                           Prepared two quotes for new types
                                             of insurance coverage from ELT
                                             consideration – crime and statutory
                                             liability coverage.
                                           Prepared new draft Compliance and
                                             Enforcement Policy.
                                           Assistance on the COVID-19
                                             taskforce by providing advice.
Business as Usual activities               16 insurance claims received*                Ongoing coordination of progress           FY2019-20 RTI Statistics reporting
                                           6 Administrative Action Complaints             updates for the Operational Plan             for Department of Justice and
                                             received (increase of 100% from                and Branch Plans for Council.                Attorney-General.
                                             last qtr);                                   Continue to network with Local and
                                           8 Right to Information (RTI)                   State groups for best practice and
                                             applications received (increase of             process improvements.
                                             100% from last qtr).                         Creation of a Council-wide litigation
                                           Ongoing advice and support to                  tracker identifying all legal cases
                                             operational teams on various                   that Council is currently engaged in
                                             matters including risk and policy              for CEO consideration.
                                             advice.                                      Operational processing of insurance
                                                                                            claims has commenced (formally
                                        *Note – 12 public liability claims received,        processed by our insurer, now any
                                        mainly for tree branches and 4 motor                claims below our excess threshold
                                        vehicle claims.                                     need    to    be     processed     by
                                                                                            Governance).




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