2020-08-11 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                         11 AUGUST 2020


 Services Provided in 2019/20                                         2019/20 Data
 Number of visitors to the Libraries                                  Noosaville – 138,935
                                                                      Cooroy – 91,811
                                                                      Mobile – 20,476
                                                                      Total – 251,222
 Number of physical items issued by our Libraries                     Noosaville: 222,820
                                                                      Cooroy: 102,020
                                                                      Mobile: 24,943
                                                                      Total: 349,783
 Number of bins collections                                           1,553,790 general waste bins
                                                                      669,692 recycling bins
                                                                      407,891 garden bins
                                                                      155,492 public place bins
                                                                      43,791 waste bulk bins
                                                                      18,156 recycling bulk bins
 Number of customer visits to the Waste Disposal facilities           141,789
 Number of calls/ enquiries/ transactions by our frontline customer   88,256
 service team
 Number of development applications and percentage approved           541 applications
 for the year (includes tree removal applications on private land)    93.9% approved
                                                                      30 refusals
 Number of rate notices issued for the year                           64,163
 Length of road resurfaced                                            Asphalt – 6.18km
                                                                      Spray sealing – 4.81km
                                                                      Total – 10.98km
 Length of road serviced by street sweeper                            10,724 km
 Number of requests regarding trees on public land (excludes          2,092
 Natural Areas requests)


Acknowledgement
This could not have been achieved without an incredible amount of hard work and commitment
by our Mayors (both past and present), Councillors, Directors, Managers and all of our staff.

I can’t speak more highly of our staff. It is only through them that we have been able to achieve
such good outcomes. As a Council we are blessed to have such amazing staff who have a
commitment to working for the Noosa community.


Previous Council Consideration
A Year in Review report is provided to Council each year.

Finance
The delivery of our 2019/20 programs was in accordance with the Budget and Operational Plan.




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