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Appendix C - Bushfire Hazard Assessment and Management Plan

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           Recovering After a Disaster
           Insurance
           While there are various types of insurance, the most common are:
           »» home building;
           »» home contents; and
           »» motor vehicle insurance.
           Areas within an insurance policy to pay particular attention to:
           »» level of cover; and
           »» excess amounts.
           The following tips provide a useful guide for what people can do to assist when making an
           insurance claim.
           »» Know who you are insured with and keep their contact details in a safe place.
           »» Contact your insurance company as soon as possible after the event to register your intention
                to claim and seek advice about the claims process.
           »» If your home or business property is damaged, make temporary repairs only to prevent
                further damage. If possible, take photos of the damage before you start repairs.
recovery




           »» If your assets (furniture, clothing, or carpets) have been damaged, remove them as part of a
                general clean-up. If possible they should be kept in a safe location so they can be inspected
                as part of the claims process if necessary.
           Additional information is available at www.understandinsurance.com.au.

           How can I help?
           If you want to help a community affected by disaster, go to www.givit.org.au to see what is
           needed and donate.
           GIVIT Disaster Recovery is a free service available to all
           Queensland councils, to assist in the management of donated
           goods and services during Queensland disasters.
           Charities and community groups can also register any time to begin requesting items they
           need today.

           Volunteering in a disaster
           Before and after extreme weather, when it’s safe to do so, members of the community can get
           involved in preparation and recovery activities that support disaster agencies, government,
           non-government organisations and community groups through Volunteering Queensland’s
           Emergency Volunteering CREW (Community Response to Extreme Weather).
           It’s for those who are keen to help their fellow Queenslanders during their time of need. By



           registering your location, skills and availability they can contact you if your help is needed.
           The Emergency Volunteering CREW team have referred more than 30,000 volunteers across
           Queensland and have helped shape community recovery and reduce the impact of disasters
           by including the widespread support of volunteers in a safe and considered way. Find out
           more and register at
           www.emergencyvolunteering.com.au.

           18
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