2020-07-07 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE AGENDA                                                                                                           7 JULY 2020


                                                 Key Indicators and                                                                             Year on Year
 Initiative       Initiative Summary                                            2019/2020 Data                   2018/2019 Data
                                                      Targets                                                                                   Assessment
Information   Real time information linked      Number and                   20% bus patronage              41% bus patronage
                                                                                                                                           Review driver behaviour
Systems –     to Go Noosa App                    percentage increase in        increase over                   increase over
                                                                                                                                           to display board
Roadside      and roadside digital               public transport use in       Christmas/New Year              Christmas/New Year
                                                                                                                                           messaging.
digital       information boards at key          Noosa                         holiday period year on          holiday period year on
information   entry points to Noosa             Number and                    year.                           year.                       Go Noosa App requires
boards and    displaying:                        percentage reduction in      Total of 245,096               Total of 203,837            improvement as is
Go Noosa                                         private vehicles in           passenger bus trips.            passenger bus trips.        expected with new
App            Real time car park               congestion hot spots at      6% increase in private         2% decrease in private      product development.
                availability                     peak periods                  vehicle use (on                 vehicle use (on             Increased marketing also
               Park & ride information         Queue lengths                 measured day for                measured day for            required to build
                                                                               Noosa Drive)                    Noosa Drive).               awareness and repeat
                                                                              Reduced queue length           40% of survey               use.
                                                                               compared to 2017/18             respondents indicated
                                                                              36% of survey                   that the roadside digital
                                                                               respondents indicated           information boards
                                                                               that the roadside digital       helped to inform their
                                                                               information boards              travel choices (25% -
                                                                               helped to inform their          not applicable, 16% -
                                                                               travel choices (26% -           unaware of the boards,
                                                                               not applicable, 14% -           18% - no)
                                                                               unaware of the boards,         Go Noosa App was not
                                                                               22% - no)                       formally available
                                                                              7,800 app downloads.
                                                                              36% of survey
                                                                               respondents said the
                                                                               Go Noosa App was
                                                                               useful, 21% said it
                                                                               wasn’t and 43% didn’t
                                                                               know about the App




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