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Noosa Transfer
                    Team




    THE NOOSA
DE-AMALGAMATION:
Building a New Organisation




                    02 January 2014

y apoane             Noosa Transfer
@ | COUNCIL        P38 Team

       THE NOOSA
DE-AMALGAMATION:
Building a New Organisation
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Section 2

Section 3

                                                           TABLE OF CONTENTS
MESSAGE FROM THE TRANSFER MANAGER ...................................................................... 5

EXECUTIVE SUMMARY ........................................................................................................ 6

SECTION 1 – BACKGROUND .............................................................................................. 8
       Appendix 1:              Queensland Boundary Commissioner Report (proposed Noosa De-amalgamation) ....... 8
       Appendix 2:              Local Government (De-amalgamation Implementation) Regulation 2013 ......................... 8

SECTION 2 – DE-AMALGAMATION PROCESS ................................................................. 10
2.1    TRANSFER MANAGER ........................................................................................................................10

       Attachment 1: Project Governance Structure .................................................................................................... 11
2.2    TRANSFER COMMITTEE .....................................................................................................................12

2.3    NOOSA TRANSFER TEAM..................................................................................................................12

2.4    DE-AMALGAMATION TRANSFER METHODOLOGY .................................................................................13

       Appendix 3:              De-amalgamation Transfer Methodology. ............................................................................... 13
2.5    COSTS AND FINANCIAL MATTERS.....................................................................................................13

       Attachment 2: Noosa De-amalgamation Cost Statement at 31 December 2013 ....................................... 14
       Appendix 4:              Queensland Treasury Corporation De-amalgamation Analysis of Sunshine Coast
                                Regional Council ........................................................................................................................... 15
       Attachment 3: Discussion Paper – Balance Sheet Allocation Methodology ................................................. 16
       Attachment 4: Position Paper – Allocation of Other Items ................................................................................ 25
       Attachment 5: De-amalgamation Cost Procedure ........................................................................................... 29
2.6    SERVICE DELIVERY ...........................................................................................................................34

2.7    STRUCTURE & STAFFING..................................................................................................................34

       Attachment 6: Process to populate the structure of the new Noosa Council .............................................. 36
       Attachment 7: Interim Structure ............................................................................................................................. 39

SECTION 3 – COMMUNITY ENGAGEMENT ...................................................................... 40
       Attachment 8: Community Engagement and Communications Plan ........................................................... 41
3.1    LOCAL ADVISORY COMMITTEE ..........................................................................................................50

3.2    COMMUNITY CONSULTATION..............................................................................................................51

3.3    MEDIA ENGAGEMENT .........................................................................................................................52




                                                                                                                                                        Page 3 of 95

Section 4

SECTION 4 – TRANSFER ACTION PLAN ............................................................................ 53
4.1   FINANCE TRANSFER ACTION PLAN (TAP) .......................................................................................53

      Attachment 9: Position Paper Profit & Loss Transfer ............................................................................................ 55
4.2   ASSET TRANSFER ACTION PLAN (TAP) ..........................................................................................59

      Attachment 10: Draft 6 month Capital Works Program ....................................................................................... 60
4.3   SERVICE TRANSFER ACTION PLAN (TAP) .......................................................................................65

4.4   GOVERNANCE AND RISK MANAGEMENT TRANSITION ACTION PLAN (TAP) ....................................69

4.5   INFORMATION & COMMUNICATION TECHNOLOGY TRANSFER ACTION PLAN (TAP) .........................73

      Attachment 11: Noosa Council Hosted Infrastructure Strategy & Policy .......................................................... 75
4.6   HUMAN RESOURCE TRANSFER ACTION PLAN..................................................................................80

4.7   PLANNING TRANSFER ACTION PLAN (TAP) .....................................................................................82


SECTION 5 – MOVING FORWARD .................................................................................... 85
5.1   ORGANISATIONAL PRINCIPLE AND VALUES .......................................................................................85

      Attachment 12: Organisational Principles and Values......................................................................................... 86
5.2   NOOSA COUNCIL’S ELECTED REPRESENTATIVES ..............................................................................88

      Appendix 5:           A copy of the agenda for the first Ordinary Meeting. ............................................................ 89
      Attachment 13: Council Meeting Calendar 2014 ................................................................................................. 94
5.3   KEY MILESTONES..............................................................................................................................95




                                                                                                                                     Page 4 of 95

Section 5

Message from the Transfer Manager
Since the Noosa community overwhelmingly voted to regain its independence in March, a
significant amount of work has happened behind the scenes to get to 1 January 2014, the day
Noosa Council is officially established.

I am proud to report that the cost of de-amalgamation has come in well under the Queensland
Treasury Corporation’s estimate. By introducing innovative methods of ICT delivery and by being
very conscious of costs at all times we have managed to keep the cost of the de-amalgamation
process significantly low for the community.

I would like to acknowledge the tremendous passion, engagement and support the Noosa
community has provided throughout this whole process. After a 5 year battle to regain its
independence, their passion never wavered.

The Noosa Transfer Team – a small but dedicated team tasked with the enormous job of getting a
400+ strong organisation up and running and ready for a seamless transition from the start –
showed outstanding dedication and commitment. While there have been a number of people
whom have given considerable time and effort to the project, I would particularly like to thank the
core team comprising Debra Iezzi (Project Co-ordinator), Martin Drydale and Michael Shave
(Project Managers), Narelle Reid (Assistant Project Coordinator) and Scienta Hesse (Project
Officer). I would also like to acknowledge the work done by the other staff who put in many hours
of work to deliver on the Transfer Action Plan. Without the incredible efforts of these people the
Transfer would not have been the success it was.

I would also like to acknowledge the Sunshine Coast Council for their assistance provided to the
team during this process.

The team has worked hard to deliver an organisation in line with the community’s vision. The
structure that has been put in place will allow the council to shape the organisation in association
with community needs and allocate resources where they think necessary in order to deliver
agreed service levels in future. The community can expect a return to a customer focused,
friendly, open and transparent organisation, which will start to address service delivery in line with
community needs.

This document provides a comprehensive guide to how we got from the vote in March to the new
Noosa Council opening its doors in 8 short months.


Peter Franks
Transfer Manager




                                                                                         Page 5 of 95

Section 6

Executive Summary
The purpose of this report is to document the process of the de-amalgamation of the new Noosa
Council from the Sunshine Coast Council and provide a level of context around decision making.

The strong and continued desire for self-determination by the Noosa community culminated in the
State Government appointing a Queensland Boundaries Commissioner to investigate the viability
of Noosa de-amalgamating from the Sunshine Coast Council. The Boundary Commissioner’s
report found that a new Noosa Council would be financially viable and the Noosa community
overwhelmingly voted to de-amalgamate in March 2013.

The State Government developed the Local Government (De-amalgamation Implementation)
Regulation 2013 (LDIR) to guide the process and nominated 1 January 2014 as the change-over
day when the reconstituted Noosa Council would be operational.

The scale of the de-amalgamation process was vast and complex with demanding timelines;
however with the efforts of the Transfer Manager, consultants and dedicated staff, the new Noosa
Council was declared into office and conducted its first meeting on 2 January 2014.

A number of significant issues and challenges were successfully addressed during the de-
amalgamation process. These included but were by no means limited to:

    Minimisation of ICT cost while ensuring the new Noosa Council had the systems and
     infrastructure in place to operate efficiently and effectively. This was achieved using an
     innovative solution that is a first for local government and delivered state of the art software
     and infrastructure which will see the organisation well into the future. At the same time it will
     save $4 million in capital expenditure and $1 million per year in ongoing operational costs.
    Ensuring the financial stability of the organisation through the separation of assets and
     liabilities and the establishment of an interim organisational plan and budget. This was
     realized through the development of a lean organisational structure and careful forward
     planning that enabled Council to adopt a budget at its first meeting that was balanced, sees
     depreciation fully funded and a zero rate increase for the community in the first 6 months of
     operation to 30 June 2014.
    Establishing and populating an interim organisational structure with a very short time line and
     limited financial resources. A significant number of staff were identified to transfer back to
     the new Noosa Council, significantly more than were required to populate the lean
     organisational structure developed. This resulted in a number of highly skilled staff being
     shed in order to ensure the future financial viability of the organisation.

In line with the LDIR, a Transfer Manager (accountable to the Minister for Local Government,
Community Recovery and Reconstruction) was appointed to take all necessary steps to achieve
separation of the new Noosa Council from the continuing council and prepare the new council to
be business ready and operational at 1 January 2014. Subsequently the De-amalgamation
Transfer Committee was established and community representatives appointed by the Minister to a
Local Advisory Committee.

The Transfer Manager engaged comprehensively with the Noosa Community during the transition
process to ensure information on the de-amalgamation process was available and accessible and
to gauge views on local issues.


                                                                                         Page 6 of 95

Section 7

As a part of his role, the Transfer Manager established the Noosa Transfer Team and Steering
Committee to manage the many aspects of de-amalgamation. The steering committee supervised
the development and implementation of the Transfer Action Plan at the direction of the Transfer
Manager.

The Transfer Action Plan (TAP) covered the seven key areas of Financial Matters, Assets,
Services, Governance and Risk Management, Information and Communications Technology,
Human Resources and Statutory Planning. De-amalgamation Transfer Methodology was
developed to inform decision making and guide the TAP implementation process.

The Transfer Manager and the Transfer Team Steering Committee worked hard to ensure the cost
to the new Noosa Council of de-amalgamation is substantially below the Queensland Treasury
Corporation costs forecast estimate.

The Finance TAP identified and implemented tasks to facilitate the separation of assets and
liabilities, determine the balance sheet position and enable the Transfer Manager to report on the
opening financial position and short term financial outlook of the new Noosa Council.

The Asset TAP identified critical assets and liabilities and facilitated their transfer to the new Noosa
Council; ensured the asset register of the new entity was compliant and drafted a 6 month capital
works program for consideration by the new council.

The Services TAP identified service levels and put into place arrangements to ensure the
continuity of services post change-over day of 1 Jan 2014, and in doing so identified ways in which
the new Noosa Council might use its limited resources efficiently, effectively and in a timely
manner.

The Governance and Risk Management TAP ensured a governance framework was in place to
enable good decision making to take place in a transparent and accountable manner that
encouraged participation and met legislative requirements.

The Information & Communication Technology TAP identified and put into place at minimal cost,
an efficient and effective ICT systems and infrastructure that would enable council to achieve its
corporate goals and objectives.

The Human Resource TAP established an interim organisational structure that ensured the new
Noosa Council had staff in place in appropriate roles to enable it to function effectively and
efficiently.

The Planning TAP identified and actioned key tasks that ensured the new council had in place a
strategic development framework at change-over day of 1 January 2014. The framework would
enable the continued application of the existing Noosa Plan and the smooth transition of
applications through the planning process. It also ensures public access to planning and strategic
development information.

The new Noosa Council will now continue to develop policies, strategies and programs that will
deliver the aspirations of the community.

The Transition Committee ceases to exist on 1 July 2014 at which time a final de-amalgamation
report will be produced. The final document will report in detail against the transition action plan
and outcomes achieved.
                                                                                          Page 7 of 95

Section 8

Section 1 – Background
In 2008 the Queensland Government amalgamated Noosa Shire Council, Caloundra City Council
and Maroochy Shire Council into a single Sunshine Coast Regional Council after the 2007 Local
Government Reform Commission recommended changes to Queensland local government
boundaries, names and electoral arrangements.

The former Noosa Shire Council and local community groups expressed strong opposition to the
amalgamation, and the Noosa Independence Alliance was formed. The Alliance consisted of four
community organisations from the Noosa area, with a total membership of around 5,000.

In 2012 the Queensland Government appointed a Queensland Boundaries Commissioner to
investigate the viability of former shires wishing to de-amalgamate from larger regional councils.

After reviewing the proposals from the Noosa Independence Alliance, the Sunshine Coast Council,
and in consultation with stakeholders, the Report stated that “a new Noosa Shire Council would be
financially viable and there were enough reasons to allow the people of Noosa to decide the future
direction of their local representation” and recommended that a poll should be held in March 2013.

Appendix 1:      Queensland Boundary Commissioner Report (proposed Noosa De-
                 amalgamation)

In March 2013 Noosa residents overwhelmingly voted to de-amalgamate from Sunshine Coast
Council, and in the following April the Queensland Government released the Local Government
(De-amalgamation Implementation) Regulation 2013 (the LDIR) as the instrument to guide the
process.

In summary, the purpose of the LDIR was to:

    Establish a new local government in Noosa
    Provide for elections for the new local governments
    Provide a transfer mechanism, including a transfer manager, transfer methodology and
     transfer committee
    Provide for financial matters relating to the de-amalgamation of the continuing local
     governments
    Provide for matters related to local laws and other instruments of the continuing local
     government and new local government
    Provide for matters relating to the continuing local governments

Appendix 2:      Local Government (De-amalgamation Implementation) Regulation 2013

The LDIR nominated the date of 1 January 2014 as the changeover day, when the new Noosa
Shire Council came into existence.




                                                                                     Page 8 of 95

Section 9

                             De-amalgamation Timeline
Date                        Action
11 April 2013               Local Government (De-amalgamation           Implementation)
                            Regulation 2013 enacted
12 April 2013               Transfer Managers appointed
1 September 2013            Local Government Remuneration and Discipline Tribunal to
                            decide remuneration/category for new councillors (s11(2)
                            LGDIR) and councils
October to December 2013    Elections for new councils to be held at a date to be
                            determined by the Minister.
31 December 2013            Terms of the following councillors end:
                            Cairns–Division 10 Rockhampton–Divisions 1,2,3 Sunshine
                            Coast–Divisions 11,12 Tablelands–Divisions 1,7,8
1 January 2014              Changeover day
1 January 2014              Transfer Managers become acting chief executive officers—
                            continue until a chief executive officer is appointed
1 January 2014              The 2 year, 3 month term of mayor and councillors for each
                            new council commences (2
1 July 2014—six months      Transfer Committee ceases to exist (unless another date
after ‘changeover day’      approved by the Minister)
By 31 December 2014         The new council must discharge any Queensland Treasury
                            Corporation working capital facility established for the sole
                            purpose of facilitating the de-amalgamation
Next quadrennial election   Terms of all Councillors/Mayors end
date (2016)




                                                                                Page 9 of 95

Section 10

Section 2 – De-amalgamation Process

2.1 Transfer Manager
In April 2013 the government announced the appointment of Mr Peter Franks as Noosa Transfer
Manager.

As required in the Regulation, the Transfer Manager is accountable to the Minister and reports
operationally to the Director-General of the department, or his nominee. The Transfer Manager is
required to take all steps necessary to achieve separation of the new Noosa Council from the
continuing Sunshine Coast Council and prepare for the new council to be business ready and
commence operations from changeover day, including:

    Negotiate and develop an action plan (Transfer Action Plan) for the proper transfer of
     employees, contractual arrangements, assets, liabilities and documents from the current
     council to the new local government;
    Establish a service delivery plan for the new local government to ensure continuity of
     business from the commencement date of the new council;
    Develop an organisational structure for the new Noosa Council, match employees
     transferring to the new council to the structure, and if necessary engage new employees to
     fill required positions;
    Following identification of the plant and equipment to be transferred to the new council,
     arrange procurement of any new plant and equipment required to enable the new council to
     commence and continue service delivery from 1 January 2014; and
    Establish business systems for the new Noosa Council, including information and
     communications technology, data and knowledge management systems, corporate software
     applications, financial and assets management systems, property and rating systems,
     regulatory systems, human resource and management, and payroll systems.
    Where required, the Transfer Manager may engage consultants and contractors to provide
     them with specialist advice on and assistance with de-amalgamation tasks.

On changeover day, the Transfer Manager became the acting Chief Executive Officer of the new
Noosa Council and remain in that position until such time as the new council formally appoints a
Chief Executive Officer.




                                                                                  Page 10 of 95

Section 11

Attachment 1:   Project Governance Structure
Page 11 of 95




                                                               Page 11 of 95

Attachment 1:    Project Governance Structure

                      Noosa Transfer
                      Team

                                   Project                 Governance                            Structure

                                                                            Government

                         =}
                           Consultant —- eee FF FF

                                                                                                             .
                                                                                                    Systems

‘0                                                                    =
 ao                                                                       6 Working Groups  —--—-——

 3
 on                                                                  = Steering/Implementation Committee
                                                           ————_>        = Direct relationships
                                                            --->         ~ Indirect relationships
                                                                                                                                                19 June 2013

Section 12

2.2 Transfer Committee
The LDIR provided for the establishment of a Transfer Committee to facilitate the de-amalgamation
of a continuing local government and the establishment of the new Noosa Council.

The Transfer Committee consists of the Sunshine Coast Council Chief Executive Officer Mr John
Knaggs and Noosa Transfer Manager Mr Peter Franks. Its function is to:

    to decide the assets and liabilities that are to be transferred to the new local government; and
    to settle joint agreements between the continuing local government and the new local
     government for matters to be decided because of the transfer, including, for example, the
     following:
     o     Capital works costs;
     o     Maintenance of boundary roads;
     o     Use of library and community facilities;
     o     Catchment management;
     o     Services, including, for example, road and park maintenance, waste and water services
           and sewerage; and
    subject to section 35(1)(a), (b), (c), (d), (f) and (g), decide the costs associated with the de-
     amalgamation that are to be payable by the new Noosa Council; and
    to make decisions about other matters the Transfer Committee considers appropriate.

The Transfer Committee conducts its meetings at times and places as appropriate and is able to
invite persons necessary to ensure the orderly conduct of its business. These meetings are not
open to the public however the transfer committee is required to keep formal minutes of each
transfer committee meeting.

The Transfer Committee Meeting Minutes can be found at www.noosatt.qld.gov.au



2.3 Noosa Transfer Team
The Transfer Manager established the Noosa Transfer Team to support the de-amalgamation
process. This team report directly to the Transfer Manager. The tasks for the team include the
following:

    Detailed planning and identification of resource requirements;
    Gathering and reviewing information;
    Developing project plans and completing initiatives; and
    Risk management.

2.3.1 Noosa Transfer Working Team Steering Committee

The Transfer Manager also established the Noosa Transfer Working Team Steering Committee.
Chaired by the Transfer Manager, it comprised the Transfer Project Coordinator, Project Manager
Financial Services, Project Manager Corporate Systems and Team Leaders. When necessary,
team leaders invited other team members to attend meetings.

The Steering Committee met every three weeks to overview the progress of the implementation of
the TAP and to address emerging issues.


                                                                                       Page 12 of 95

Section 13

Its functions included:

     coordinating delivery of the Transfer Action Plan;
     identifying and dealing with emerging issues;
     establishing priorities;
     ensuring adequate resources are allocated or acquired to meet project initiatives and
      timelines;
     strategy development;
     identifying dependencies;
     contract management oversight; and
     developing a high level risk management plan.


2.4 De-amalgamation Transfer Methodology
The De-amalgamation Transfer Methodology provides further advice and direction to the Transfer
Manager and Transfer Committee on the de-amalgamation process. This document works in
conjunction with the LDIR.

Appendix 3:       De-amalgamation Transfer Methodology.


2.5 Costs and Financial Matters
The Transfer Manager and Noosa Transfer Team have worked hard to ensure the cost of de-
amalgamation is kept to a minimum. Through their dedicated effort the cost to the new Noosa
Council to de-amalgamate from the Sunshine Coast Regional Council will be substantially under
the Queensland Treasury Corporation (QTC) forecast of $13,650,575.




                                                                                  Page 13 of 95

Section 14

Attachment 2:   Noosa De-amalgamation Cost Statement at 31 December 2013
Page 14 of 95

Attachment 2:      Noosa De-amalgamation Cost Statement at 31 December 2013

      NOOSA DE-AMALGAMATION COSTS STATEMENT
                                                                         Costs                                                     Actual     Actual     Actual     Actual
      One-off costs associated with de-amalgamation ($)      QTC    IncurredTo  Actual/May ActualJune    Actual July      Actual September    October November December
                                                        Forecast          Date       2013        2013          2013 August 2013       2013      2013       2013       2013
      Govemance, planning and implementation costs                   $1,132,143    $24,190     $32,348     $121,603     $121,409  $165,132   $141,887    $99,081  $426,493
      Industrial relations costs                                       $15,225         $0        $7,600         $0           $0     $7,385      $240         $0         $0
      Community & staff engagement costs                                $3,622         $o           $o       $3,622          $o         $0        $0         $0         $o
      Legal due diligence costs                                        $81,031      $8,167       $1,500         $0       $11,256    $2,149    $51,164     $6,795        $0
      Accounting and finance due diligence costs                           $0          $0          $0           $0           $0         $0        $0         $0         $0
      New ICT costs                                                     $6,400         $0          $0           $0           $0    $3,200         $0        $0      $3,200
      Other costs (Incl SCRC staff time)                              $983,889     $12,088      $13,218     $65,970      $59,897  $103,321   $187,067   $175,300  $367,028
      Total one-off costs                               $3,604,439   $2,222,310    $44,445      $54,666    $ 191,195    $192,563  $281,186   $380,358   $281, 176 $796,722
                                                                         Costs                                                      Actual     Actual     Actual    Actual
      Fixed Asset de-amalgamation costs ($)                         Incurred To Actuai/May ActualJune    Actual July      Actual September    October November December
                                                                         Date        2013         2013         2013 August 2013       2013      2013      2013        2013
      New ICT assets                                                       $0          $0          $0           $0           $0         $0        $0         $0         $0
      New other property, plant and equipment                              $0          $0          $0           $0           $0         $0        $0         $0         $0
      Total one-off fixed asset costs                   $7,415,169         $0          $0           $0          $0           $0         $0         $0        $0         $0
      Annual Recurring Costs                            $2,630,967         $0          $0           $0          $0           $0         $0         $0
      Total Costs Incurred                             $13,650,575   $2,222,310    $44,445      $54,666    $191,195     $192,563  $281,186   $380,358   $281,176  $796,722
      Note
     Cost to date may not be reflective of total costs incurred due to timing of billing arrangements

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Section 15

2.5.1 The Queensland Treasury Corporation

The Queensland Treasury Corporation (QTC) was engaged by the Department of Local
Government to provide assistance and advice to the Queensland Boundary Commission in regard
to identifying the financial viability of the two Councils if de-amalgamation were to take place; and
the cost of de-amalgamation for both the new Noosa Council and the continuing Sunshine Coast
Council.

The QTC determined a sustainability rating for the existing council, the proponent council (new)
and the continuing council.

Sustainability Rating     Existing Council      Proponent Council          Remaining Council

QTC rating                Strong (neutral)      Moderate (neutral)         Sound (neutral)


The existing council’s strong rating is supported by:
    historical and forecast operating surpluses in all years.
    very low gearing levels throughout the forecast period and high interest and debt service
     cover ratios.
    strong liquidity, and
    forecast capital expenditure of $718 million with only 14.3 per cent funded by new
     borrowings.

The remaining council’s sound rating is supported by:
    minor operating deficits over the forecast period, and
    a reasonable level of borrowings which are able to be adequately serviced.

The proponent council’s moderate rating is supported by:
    minor operating deficits over the forecast period, and
    adequate capacity to meet its financial commitments in the short to medium term and
     acceptable capacity in the long term.


Appendix 4:      Queensland Treasury Corporation De-amalgamation Analysis of Sunshine
                 Coast Regional Council


2.5.2 Balance Sheet Allocation Methodology

The Transfer Committee agreed the split of assets and liabilities between the new Noosa Council
and the continuing Sunshine Coast Council to enable the opening balance sheet position of the
new Noosa Council to be determined. The de-amalgamation transfer methodology required the
Transfer Manager to prepare and present to Council at its first meeting, a detailed report outlining
the new Noosa Councils opening financial position and short-term financial outlook.

The QTC de-amalgamation report included a financial analysis prepared by QTC. As part of this
analysis, QTC established an opening balance sheet position as at 1 July 2012 as a base case for
testing. Given the considerable effort and cost involved in this undertaking, the de-amalgamation
transfer methodology recommended that the Transfer Committee adopt these figures established
by the QTC.


                                                                                       Page 15 of 95

Section 16

Attachment 3:   Discussion Paper – Balance Sheet Allocation Methodology




                                                                          Page 16 of 95

Attachment 3:       Discussion Paper — Balance Sheet Allocation Methodology
                                                                                         21 October 2013

 Sunshine Coast Council

 De-amalgamation Transfer

 Position Paper - Balance Sheet Allocation Methodology

 Background

 Sections 38 and 39 of the Local Government (De-amalgamation Implementation) Regulation 2013 and Section
 6.1 of the de-amalgamation transfer methodology requires the transfer committee to decide on the
 separation of assets and liabilities between the continuing (i.e. SCC) Council and new (i.e.NSC) Council to
 determine the opening balance sheet position for both entities as at 31 December 2013.

 The de-amalgamation transfer methodology and its appendix (refer to Appendix A of this document) provides
 a proposed balance sheet allocation methodology that may be used to determine the separation of balance
 sheet items. The de-amalgamation transfer methodology is based largely on the Queensland Treasury
 Corporation (QTC) methodology (refer to Appendix B of this document) used to determine the 1 July 2012
 opening balance sheet position that was utilised as part of the Boundary Commissioner's assessment.

 It is a requirement that the sum of the balance sheets for NSC and SCC must equal the balance sheet used for
 statutory reporting purposes by the existing Council as at 30 June 2013 and 31 December 2013. As such it is a
 requirement that the methodology to apportion asset and liabilities be considered and agreed to as soon as
 possible for planning requirements (although it is acknowledged that actual figures will most likely not be
 known until late January 2014 and interim arrangements will need to be considered).

 Proposed Balance Sheet Methodology

 The de-amalgamation transfer methodology provides a separation methodology for each traditional balance
 sheet line item (i.e. receivables, payables, cash etc.) In most cases the undertaking of the asset and liability
 separation will be able to be performed on a locational basis (i.e. physical assets, receivables, inventories,
 employee provisions) utilising specific identifiers (i.e. physical location, employees), consistent with the
 transfer methodology. Where identification of ownership by physical location becomes more difficult (i.e.
 cash, debt, intangibles), a methodology has been proposed that is principally based on the suggested method
 by QTC.

 The following table proposes the methodology to apply to each balance sheet item to determine the split of
 assets and liabilities as at 31 December 2013.

 Balance Sheet Item        Proposed Allocation Method
 Cash and cash equivalents | Cash balance as at 31 December 2013 to be allocated per the QTC methodology and
                          adjusted for additional items which may include:
                          Adjustment for the transfer of rates debtors

                          Adjustment for restricted cash and levies
                          Adjustment for other balance sheet items not being transferred to NSC
                          FAG Grant received in advance

 Page 1 of 9                                                                                       v5.0

                                                                                                  Page 16 of 95

Section 17

Page 17 of 95

Balance Sheet Item         Proposed Allocation Method

 Cash and cash equivalents | Should any additional items be identified for adjusting against the cash balance those
                            items are to be identified, costed and agreed by the transfer committee prior to
                            inclusion in the calculation of the final cash adjustment

 Trust fund cash and cash   Allocated based on geographical area in accordance with the underlying transaction as
equivalents                 at 31 December 2013.
 Receivables                Rates receivables to be transferred to NSC based on the new LG boundary lines.
                            Other Receivables (including the Unitywater working capital facility) to be taken into
                            account in the 31* December cash balance as though all cash has been received.
 Land held for development | Based on the location of the land parcel as at 31 December 2013.
 Land held for resumption   Based on the location of the land parcel as at 31 December 2013.
meno                        Based on the physical location of the inventory as at 31 December 2013.
 Prepayments                Rates prepayments to be transferred to NSC based on the new LG boundary lines
                            Other prepayments to be reviewed to determine if an adjustment needs to be made to
                            the opening cash balance

 Land and Improvements      Physical location of the land / improvement according to new LG boundaries
                            Finance Branch to determine allocation based on physical location with assistance
                            from Property Management branch as and when required
 Buildings                  Physical location of the building according to new LG boundaries
                            Finance Branch to determine allocation based on physical location with assistance
                            from Infrastructure Services Department as and when required
 Plant and Equipment        As per “Position Paper Other Items allocation”

 Road and Bridges           Physical location of the infrastructure according to new LG boundary
                            Finance Branch to determine allocation based on physical location with assistance
                            from Infrastructure Services Department as and when required
 Stormwater and Drainage | Physical location of the infrastructure according to new LG boundary
                            Finance Branch to determine allocation with assistance from Infrastructure Services
                            Department as and when required

 Other Infrastructure       Physical location of the infrastructure according to new LG boundary
                            Finance Branch to determine allocation based on physical location with assistance
                            from Other Departments as and when required

                            Physical location of the infrastructure according to new LG boundary

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Section 18

Page 18 of 95

SE] EL  td                 Proposed Allocation Method
                            Finance Branch to determine allocation based on physical location with assistance
                            from Other Departments as and when required

                            Unitywater shareholder loan - estimate of share of RAB as at 30 June 2010
 Intangibles — Computer     Principle 1 - Physical location when the software can be identified as solely servicing a
Software                    specific region
                            Principle 2 — Due to the nature of software licencing, the allocation will be determined
                            by the supplier of the license. The allocation will ensure that SCC receives all licenses
                            required to continue operating with NSC acquiring any additional license required.
                            Principle 3 — Where a service agreement is required for Noosa to access SCC software,
                            allocation will be 100% SCC

                            Working group required to identify and provide an agreed schedule of allocated
                            software that reconciles to the balance sheet as at 31 December 2013

 Trade and other payables   SCC to honour all outstanding payments to suppliers for work completed prior to the
                            1st of January 2014.

                            Closing cash balance as at the 31st of December to be adjusted as though all payments
                            have been made.

                            Total debt allocated made up of:
                            1) Opening debt balance of each Council as at 30 June 2012 determined by QTC
                            analysis.
                            2) plus new borrowings in proportion to the value of capital expenditure made by the
                            existing council in the new council and continuing council geographical area
                            3) less redemptions made by the existing council in proportion to the value of
                            borrowings held by the new council and continuing council
 Employee Provisions        Based on the calculated employee annual leave and long service leave provisions
                            attaching to transferring staff as at 31 December 2013.
 Other provisions           Landfill rehabilitation — based on the calculated landfill rehabilitation provision for the
                            Eumundi Road landfill as at 31 December 2013.

                            Quarries - based on the calculated quarry rehabilitation provision for the Ringtail quarry
                            as at 31 December 2013.

                            Other provisions - Allocated in accordance with the underlying transaction.
 Other assets and liabilities | Based on balance of other assets and liabilities as at 31 December 2013 allocated in
                            accordance with the underlying transaction.

 Timing of Actual Balance Sheet Allocation

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Section 19

Page 19 of 95

A number of actual final balance sheet values will not be available on close of business 31 December due to
end of period reporting timeframes, with accruals likely to be required to determine the final balance sheet by
mid to late January 2014. Whilst most balance sheet items are not ‘day 1’ critical for transfer, an interim cash
position will need to be agreed to facilitate a cash transfer at cob 31 December, with a further adjustment
required on finalisation of the cash allocation calculation.

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Section 20

Page 20 of 95

APPENDIX A

          Balance Sheet Allocation Methodology (Appendix 1 of De-Amalgamation Transfer Methodology)
          Balance Sheet Item      Methodology - 30 June 2013                                    Methodology - 31 December 2013
          Cash and cash           Council to use the opening balance sheet identified as at 1 July Council to use the opening balance sheet identified as at 30 June 2013
         equivalents             2012 and reconstruct the cash flows that would have occurred for and reconstruct the cash flows that would have occurred for the new
                                  the new council and the continuing council over the period from 1 council and the continuing council over the period from 31 December
                                  July 2012 to 30 June 2013                                     2013
                                  The cash flow reconstruction should take into account movements in | The cash flow reconstruction should take into account movements in all
                                  all cash flow items including but not limited to accounts     cash flow items including accounts receivable/payable, grants, debt
                                  receivable/payable, grants, debt draw downs, repayments and   draw downs, repayments and interest payments
                                  interest payments
         Debt                     Based on the opening balance of debt for the new council and the Based on the opening balance of debt for the new council and
                                  continuing council as at 30 June 2012,                        continuing council as at 30 June 2013,
                                  - plus new borrowings in proportion to the value of capital   - plus new borrowings made by the existing council on behalf of the new
                                  expenditure made by the existing council in the new council and council and continuing council
                                  continuing council geographical area (unless more accurate detail
                                 known)                                                         - less redemptions made by the existing council on behalf of the new
                                                                                                council and continuing council
                                  - less redemptions made by the existing council in proportion to the    ;
                                  value of borrowings held by the new council and continuing council | Over the period from 30 June 2013 to 31 December 2013
                                  (unless more accurate detail known)
                                 over the period from amalgamation on 1 July 2012 to 30 June 2013
         Receivables              Based on the actual contribution to receivables by the new council Based on the balance of receivables as at 31 December 2013 for the
                                  and continuing council as at 30 June 2013 (i.e. allocated in  new council and continuing council
                                  accordance with the underlying transaction)
         Land held for           Based on where the land is located as at 30 June 2013. The new Based on the location of the land or other assets assumed as at 30
         development              council and continuing council should receive land held for   June 2013, adjusted for any agreed movements in land or other assets
2                                 development in their geographical areas                       to 31 December 2013
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Section 21

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FTF Lae       a          Methodology - 30 June 2013                                     Methodology - 31 December 2013
          Land held for resumption | Based on where the land is located as at 30 June 2013. The new Based on the location of the land or other assets assumed as at 30
                                  council and continuing council should receive land held for     June 2013, adjusted for any agreed movements in land or other assets
                                  development in their geographical areas                        to 31 December 2013
          Inventory               Inventory which relates to specific plant and machinery,        Based on the allocation of inventory as at 30 June 2013, adjusted for
                                  infrastructure or work in progress should go to the new council or movements related to the new council and continuing council
                                  continuing council where the specific plant and machinery,      operations to 31 December 2013
                                  infrastructure or work in progress is allocated
                                                                                                  Inventory which relates to specific plant and machinery, infrastructure or
                                  Residual inventory should be based on the percentage of inventory | work in progress should go to the new council or continuing council
                                  contributed by the new council and continuing council at        where the specific plant and machinery, infrastructure or work in
                                  amalgamation                                                    progress is allocated
                                                                                                  Residual inventory should be based on the percentage of inventory
                                                                                                  contributed by the new council and continuing council at amalgamation
         Prepayments              Based on balance of prepayments as at 30 June 2013 attributable to | Based on the balance of prepayments as at 31 December 2013 for the
                                  the new council and continuing council (i.e. allocated in accordance | new council and continuing council.
                                  with the underlying transaction).
         Property, plant and      Based on the physical location of the PP&E as at 30 June 2013. The | Based on the physical location of PP&E assumed as at 30 June 2013,
        equipment                 new council and continuing council should receive PP&E in their adjusted for any agreed movements in PP&E to 31 December 2013
                                  geographical areas
                                                                                                  The new council and continuing council should receive all PP&E
                                  Where there is uncertainty / disagreement, the allocation should be | required in their geographical area
                                  based on the balance of PP&E held as at 30 June 2012
            om                  | SSktiscrasr                              ere                [Enaeecccetmenane as
          Intangible assets       Based on the physical location of the assets to which the intangible | Based on the balance of intangible assets as at 30 June 2013, adjusted

          Capital work in progress | Based on the physical location of the capital works in progress as at | Based on the balance of capital works in progress as at 30 June 2013,
                                  30 June 2013. The new council and continuing council should     adjusted for any movements in capital works in progress to 31
                                  receive all capital works in progress in their geographical area December 2013. The new council and continuing council should receive
                                                                                                  all capital works in progress in their geographical area.
a
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Section 22

Page 22 of 95

Balance Sheet Item       Methodology - 30 June 2013                                     Methodology - 31 December 2013

         Trade and other           Based on the actual contribution to trade and other payables by the | Based on the balance of trade and other payables as at 31 December
         payables                  new council and continuing council as at 30 June 2013 (i-e.,   2013 for the new council and continuing council
                                   allocated in accordance with the underlying transaction)
          Employee Provisions      Based on the provisions attaching to the staff that are expected to Based on the provisions attaching to the staff that will reside with the
                                   reside with the new council and continuing council on 1 January new council and continuing council on 1 January 2013
                                   2013
                                                                                                  These provisions will not be cash backed
                                  If this is not known with certainty, then based on the percentage of
                                   Staff numbers expected to transfer to the new council and continuing
                                   council on de-amalgamation
                                   These provisions will not be cash backed
         Other provisions         Based on balance of other provisions as at 30 June 2013        Based on balance of other provisions as at 31 December 2013
                                   attributable to the new council and continuing council (i.€., allocated | attributable to the new council and continuing council (i.e., allocated in
                                   in accordance with the underlying transaction)                 accordance with the underlying transaction)
                                   These provisions will not be cash backed                       These provisions will not be cash backed
         Other assets and          Based on balance of other assets and liabilities as at 30 June 2013 =| Based on balance of other assets and liabilities as at 31 December
         liabilities               attributable to the new council and continuing council (i.€., allocated | 2013 attributable to the new council and continuing council (i.e.,
                                   in accordance with the underlying transaction)                 allocated in accordance with the underlying transaction)
         Source: De-Amalgamation Transfer Methodology

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Section 23

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APPENDIX B

QTC Balance Sheet Allocation Methodology Used to Determine 30 June 2012 Balances
 RFT  eee un                      Methodology / Key Assumption

                                  share of cash backed reserves added back and distributed to the
                                  relevant council
a

 revenue)

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                                                                                Page 23 of 95

Section 24

Page 24 of 95

Fellas edo                           Methodology / Key Assumption

pe

     eee

                                                         ee
      Borrowings                            Opening balance is proportion of debt pre-amalgamation / post bulk
                                            water sale.

                                            proportion of debt increase (excluding MPAC) and repayments
     a

      Source: De-amalgamation Analysis of Sunshine Coast Regional Council

       Page 9 of 9                                                                                    v5.0

                                                                                                Page 24 of 95

Section 25

Attachment 4:   Position Paper – Allocation of Other Items




                                                             Page 25 of 95

Attachment 4:       Position Paper — Allocation of Other Items

 Sunshine Coast Council

 De-amalgamation Transfer

 Position Paper — Allocation of Other Items

 Background

 Sections 38 and 39 of the Local Government (De-amalgamation Implementation) Regulation 2013 and Section
 6.1 of the de-amalgamation transfer methodology requires the transfer committee to decide on the split of
 assets and liabilities between the continuing (i.e.SCC) Council and new (i.e.NSC) Council to determine the
 opening balance sheet position for both entities as at 31 December 2013.

 The de-amalgamation transfer methodology provides the proposed methodology that may be used to
 determine the separation of balance sheet items. For assets (in particular non-current assets), the
 methodology recommends an allocation methodology based on the physical location of the asset to ensure
 that both the new and continuing councils receive all property, plant and equipment required in their
 geographical area to maintain effective service delivery to their respective communities.

 Application to SCC / NSC Separation

 The financial asset register has an identifier contained within each asset record to allow the identification and
 hence effective separation of physical fixed asset records as at 31 December 2013. Although physical location
 will be an appropriate methodology for most ‘fixed’ financial assets such as roads, drainage and buildings,
 further consideration will need to be given to other assets such as plant and equipment (in conjunction with
 any location identifier) to ensure that an equitable allocation of plant and equipment is made to ensure
 business continuity for both entities from 1 January 2014.

 Council’s current asset policy sets a materiality threshold of $5,000 where capital expenditure is recorded as
 an asset in the financial asset register. This means that there are a significant number of physical items under
 the threshold that could be classified as ‘assets’ but are periodically expensed via the operating budget.
 Examples would include information communication technology equipment such as phones and tablet
 computers, small plant and tools, library books, specialised equipment, building furniture, artwork etc. Also
 considered for allocation purposes are items currently under lease (such as vehicles and IT equipment) or
 under trust arrangements.

 Purpose of this Paper

 Both SCC and NSC Transfer Team staff will require direction from the Transfer Committee with respect to
 progressing the identification and separation of assets and liabilities as at 31 December 2013. The purpose of
 this position paper is to provide an equitable allocation methodology for the Transfer Committee to use as a
 basis to provide direction to the organisation when entering into allocation discussions.

 It is expected that working groups will need to be established to progress the allocation discussions,
 particularly with respect to the allocation of fleet and plant assets as well as other items including portable and
 attractive items (phones, laptops, small plant, tools, specialised equipment). Where a methodology has been
 proposed for an asset type or class and consensus cannot be achieved via mutual discussions, the Transfer
 Committee will be required to be the arbiter of a final outcome.

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                                                                                                  Page 25 of 95

Section 26

Page 26 of 95

Proposed Allocation Principles

 The following principles are proposed to be applied when separating each type of item. The list is not
 exhaustive and may need further refinement as the process evolves.

 OTHER ITEMS (Including Portable and Attractive Items)

aA    Ae                              Allocation Principles

 Information communication            Principle 1 - Physical location when the ICT item is not user specific and can be
 technology (ICT) items and           identified as specifically servicing a particular region (i.e. printer, hot-desk
 equipment (including leased)         desktop phone & computer)

                                      Principle 2— Where the ICT item is user specific (i.e. mobile phone,
                                      tablet/PC/laptop computer, PDA device, desk phone) the item ‘follows’ the
                                      user (i.e. transfers with the staff member should they be transferred to
                                      Noosa).

                                      Working group required to identify and provide an agreed schedule of ICT
                                      items and equipment as at 31 December 2013

 Leased fleet and plant               A working group is required to identify and provide a reconciliation of current
                                      plant and equipment, and the requirements of both the continuing and news
                                      councils. The working group will aim to allocate PP&E to ensure that SCC
                                      receives all PP&E required to maintain their geographical area, taking into
                                      account the requirements by NSC. For PP&E items which cannot meet these
                                      requirements a listing will be brought before the transfer committee for
                                      resolution.

                                      Working group required to identify and provide an agreed schedule of
                                      allocated leased plant and equipment as at 31 December 2013

 Building furniture and equipment     Physical location of the furniture and equipment according to new LG
                                      boundary

                                      Working group required to identify and provide an agreed schedule of
                                      allocated furniture and equipment as at 31 December 2013

 Library Catalogue                    Physical location of books / resources according to new LG boundary

                                      Library resources not located within a library as at the 31st December 2013
                                      are to be allocated based on the proportion of library facilities

                                      Working group required to identify and provide an agreed schedule of
                                      allocated library books and resources as at 31 December 2013

 Small plant and tools / specialised  Principle 1 - Physical location when the item is not portable in nature and is
 equipment / other equipment          physically located in a particular region (i.e. workshop tools and equipment,
                                      pool equipment, surveying equipment etc.)

                                      Principle 2 - Where the item is assigned to a plant or vehicle, the item
                                      ‘follows’ the plant / vehicle

                                      Principle 3- Where physical location, direct assignment and a specific
                                      proportional usage method is not available for asset allocation, an equitable

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                                                                                                       Page 26 of 95

Section 27

Page 27 of 95

aA    ee                            Allocation Principles

                                    general allocation is made based on the proportion of budgeted general rates

                                    Working group required to identify and provide an agreed schedule of
                                    allocated small plant and tools as at 31 December 2013

                                    Principle 1— Physical location of artwork according to new LG boundary

                                    Principle 2 — Exceptions to principle 1 to be bought to the working group
                                    where artwork of significant regional value has moved location. The artwork
                                    in question can then be transferred to its original location
                                    Principle 3 — Where a specific grant or donation of artwork has been used to
                                    purchase the artwork for a specific location and the artwork has since been
                                    relocated

                                    Principle 4 — Artworks purchased since amalgamation and not covered by
                                    principle 3 are allocated based on the proportion of budgeted general rates
                                    where they are of significant value

                                    Finance Branch to determine allocation based on existing records with
                                    assistance from Other Departments as and when required

 Recommendations and Future Actions

 To further progress the process of allocating financial and non-financial assets, the Transfer Committee should
 adopt a set of agreed allocation principles as soon as possible given the associated service delivery implications
 for both Councils from 1 January 2014. The principles are required to guide future decision making and ensure
 consistent and equitable outcomes are achieved.

 Working groups will need to be established, particularly with respect to reviewing current financial system
 asset allocations as well as identifying and allocating non-financial assets. It is expected that existing registers
 and schedules of items currently in use will be available to support the process. Working group discussions and
 negotiations will need to occur in good faith to achieve an equitable and fair asset allocation outcome for both
 Councils.

 The following working groups are recommended to be formed:

 1.  Information Communication Technology

 2.  Building Furniture and Equipment

 3.  Fleet and Major Plant

 4.  Small Plant and Other Tools / Equipment

 5.  Library Catalogue

 Key representatives from both SCC and the Noosa Transfer team will need to be appointed to each group to
 drive outcomes within required timeframes.

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                                                                                                  Page 27 of 95

Section 28

2.4.3 De-amalgamation Cost Procedure

The Local Government (De-amalgamation Implementation) Regulation 2013 sets out the basis for
calculating the cost of De-amalgamation and is supported by the De-amalgamation Transfer
Methodology.

The de-amalgamation costs of a new local government are a debt payable by the new Noosa
Council; however in the period leading up to changeover day, the Sunshine Coast Council was
responsible for payment of all de-amalgamation costs on behalf of the new Noosa Council for
which they will be reimbursed. Sunshine Coast Council CEO must ensure detailed records are
kept in relation to all de-amalgamation costs paid.

De-amalgamation outgoings incurred by the new Noosa Council are primarily made up of
implementation and due diligence costs, community and staff engagement and information,
communication and technology expenses, and the cost to purchase any equipment and plant that
is required to maintain service deliver standards:

    the fees and allowances of the Transfer Manager.
    any civil liability that attaches to the State under section 17(2) of the LDIR.
    the remuneration and other costs associated with the employees made available by the
     continuing local government to the Transfer Manager for the new local government.
    the cost identified in the Transfer Methodology.
    any costs decided by the Transfer Committee and/or the Minister.

A working capital facility was established with the approval of the Department of Local
Government, Community Recovery & Resilience to enable the new Noosa Council to repay the
cost of de-amalgamation to the continuing Sunshine Coast Council. This facility became available
at 1 January 2014 and must be discharge by 31 December 2014.

De-amalgamation Cost Procedures were developed to manage the identification and approval of
de-amalgamation costs. These procedures identified two key principles that would be applied to
decision making:

    not a dollar more, not a dollar less and the
    but for test

All work/projects were scoped and approved by the Transfer Committee. Sunshine Coast Council
Chief Executive Officer determined the nature and level of resources to be allocated to each body
of work – for example staff time, consultants, contractors, service providers, equipment; and these
cost would be put to the transfer committee for approval. Staff time was recorded on a dedicated
time sheet and where possible linked to items in the Transfer Action Plan.

Regular meetings of the De-amalgamation Project Team are held to review all de-amalgamation
costs claimed and identify allowable costs for approval and disputed costs for consideration and
clarification - by the Transfer Committee at its monthly meeting.      A de-amalgamation cost
statement is prepared monthly for sign off by the Sunshine Coast Chief Executive Officer and the
Transfer Manager and provided to the Director General, Department of Local Government,
Community Recovery and Resilience.




                                                                                     Page 28 of 95

Section 29

Attachment 5:   De-amalgamation Cost Procedure




                                                 Page 29 of 95

Attachment 5:     De-amalgamation Cost Procedure

     Sunshine Coast                         De-amalgamation Cost Procedure
     Council

     Background
     De-amalgamation costs are costs incurred during the implementation of the De-amalgamation which
     are to be paid by the new Noosa Shire Council.
     The basis for De-amalgamation costs is set out in the Local Government (De-amalgamation
     Implementation) Regulation 2013. Sections 35 to 37 provide as follows:-
            35 What are De-amalgamation costs
                 (1) The De-amalgamation costs of a new local government are -
                     (a) the fees and allowances of the transfer manager under section 14; and
                     (b) any civil liability that attaches to the State under section 17(2); and
                     (c) the remuneration and other costs associated with the employees made available
                     by the continuing local government to the transfer manager for the new local
                     government under section 20(2)(c); and
                     (a) the costs identified in the transfer methodology under section 20(2)(d) to be
                     payable by the new local government; and
                     (e) the costs decided by the transfer committee under section 27(c) to be payable by
                     the new local government; and
                     (f} the costs, if any, decided by the Minister under section 30 to be payable by the
                     new local government; and
                     (g) any civil lability that atlaches to the State under section 34/2).
                 (2) To remove any doubt, it is declared that De-amalgamation costs may be incurred on
                 any date, whether before or after the changeover day.

            36 Recovery of De-amalgamation costs

              «  (1)The De-amalgamation costs of a new local government are a debt payable by the new
                 local government.

              «  (2)The debt may be satisfied by the related continuing local government deducting the
                amount of the debt from the cash assets to be transferred from the related continuing
                local government to the new local government on the changeover day.
              e  (3)The De-amalgamation costs may be recovered from the new focal government by
                 action in a court of competent jurisdiction,
            37 Transfer of QTC working capital facility
             «   (1)This section applies if a QTC working capital facility has been established for the sole
                 purpose of facilitating the De-arnaigamation of a continuing local government.
             «   (2)The facility must be transferred from the continuing local government to the related
                 new local government on changeover day.
             «   (3)The new local government must discharge the facility by 31 December 2014.

             «   (4)in this section—

                                                                                       Page 29 of 95

Section 30

Page 30 of 95

Sunshine Coast                            De-amalgamation Cost Procedure
Council
  Li         i

             OTC working capital facility means a working capital facility held with Queensland
             Treasury Gorporalon.
The State Government has also approved a De-amalgamation transfer methodology which sets out
additional requirements in relation to De-amalgamation costs. The De-amalgamation Transfer
Methodology was published pursuant to section 20 of the Regulation, The De-amalgamation Transfer
Methodology includes the following provisions in relation to the amalgamation costs:-

      “section 5.7 - Identification of De-amalgamation costs
           De-amaigamation costs are those defined in part 3, division 5, section 35 of the LGDIR,
           These include adoifional costs:
               *  identified in this De-amalgamation fransfer malhodology pursuant to section
                  45/1 )fa)
               *  decided by the transfer committee pursvant to section 35(1)(e)
               *  decided by the Minister pursuant fo section 25/1) /4.

       Section 5,2 - Initia! payment of De-amalgamation costs
           In the period leading up to lhe changeover day, the continuing council will be responsible
          for payment of al De-amalgamation casts on behalf of fhe new council.
           The Continuing CEQ must ensure detailed records are kept in relation Wo all De-
           amalgamation costs paid.

       Section 5.3 - Recovery of De-amalgamation costs
           The De-amalgamation costs of fhe new council are a debt payable by the new council to
           ihe relevant continuing council,
           This debt may be satisfied by the continuing council deducting the amount of the debt for
           De-amalgamation coats from the cash assels lo be franslerred fo the new council an
           changeover day.
           Alfernatively, the continuing council may apoly to the department for approval to establish a
           Queensiand Treasury Corporation (OTC) working capital facility, for the sole purpose of
           paying De-amaigarmation costs and capitalised interest relating to the working capital
           Fercrty.
           This working capital facility wil be transfered to [he new council on changeover day wilh
           the new council being required to discharge the facility by 37 December 2074.
       Section 5.4 - De-amalgamation costs statement
           A monthly De-amalgamation costs statement (DCS) mus! be prepared for each new
           council, For the period to changeover day, (he CCEO must prepare the slatement. After
           changeover day through fo the campletion of the transfer commniiee’s fern tha CEO of the
           new council must prepare the statement.

                                                                                       Page 30 of 95

Section 31

Page 31 of 95

at       sg) |     Ph es   4                                      ie       ri     =     i       =
Sunshine Coast                            De-amalgamation Cost Procedure
 a)         =
Council

           Tire OCS nrvat ipctude details of al approved De-amalganation costs parc, The OOS must
           be certified by both the CCEO and Transfer Manager and provided fo the Director-General
           no later than seven days after ihe end of each calendar month,”

Our Principles
In the Sunshine Coast Regional Council De-amalgamation process, we will apply two principles in
relation io De-amalgamation costs.
Principle 1 - "Nota Dollar More, Not a Dollar Less”
This principle recognises that:-
    *  the ratepayers of the remaining Sunshine Coast Regional Council should not be required to
       subsidise the establishment of the néw Noosa Shire Council. In other words, all costs incurred
       by the Sunshine Coast Regional Council directly related to the De-amalgamatian within the
       regulations and transfer methodology, should be recovered as De-amalgamation costs, and
    *  (the ratepayers of ihe new Noosa Shire Council should not have to pay unreasonable costs
       associated with the De-amalgamation process. in other words, every effort should be made to
       keep De-amalgamation costs as low as possible during the Be-amalgamation implementation
       process.

As such, the De-amalgamation costs process will be focused on ensuring thal the correct costs of De-
amalgamation are recorded and processed.
Principle 2 -— The “But For" Test
This principlé will ba used by the Transfer Committee to determing if a cost incurred is in fact a De-
amalgamation cost. The fast to be used by the Transfer Committee is as follows:-
“Would [hig activity have been required and therefore the cosf incurred but for the De-amal/gamatan
process?”
Applying this principle, costs associated with any activity that has been undertaken by the Sunshine
Coast Regional Council which would mot otherwise have been required but for the De-amalgamation
process, will be considered as a De-amalgamation cost.     To support this principle, a number of
examples are provided:-
Example 1-a Council manager allends a regular management meeting held on a weekly basis. As the
De-amaljamation is 4 major issue, this matter is discussed at that regular weekly meeting. This would
not be a De-amalgamation cost because that management meeting would have been held regardless
of whether or not the amalgamation was occurring. Management time in attending thal meeting is neta
De-amalgamation cost
Example 2 - 4 staff member is requested to review a list of Council plant and equipment in order to
identify which plant and equipment should be allocated to each of the two Councils based on the
transfer methodology. The time of that staff member to underdake thet task woukd be a De-
amalgamation cos! because thal aclivily would nol have been underlaken bul for the De-amalgamation
process, The same result would apply if that staff member was required to work overtime to complete
this additional task.

Example 3 — a staff member of SCRC is seconded to work for the Transfer Manager to assist with the
implementation of the de-amalgamation. All of tha costs of that staff member will ba De-amalgamation
costs while working for ihe Transfer Manager on the de-amalgamation.

                                                                                    PUuYye ol VI 7JV

Section 32

Page 32 of 95

na ioe ‘| re   +  a                                         e
 sunshine Coast                           De-amalgamation Cost Procedure
 Council

Example 4 — 2 staff member of SCRC is required by the Chief Executive Officer to assis! wilh his
 responsibilities to decide on transfer of staff to the new Noosa Council, All time spent by thal staff
 member on thal task will be a De-amalgamation cost.

 Approval for De-amalgamation works
 Beiore any works are commenced the proposed work and scope of these works should be approved
 by the Transfer Committee prior ta the works being undertaken wherever practicable. Works identified
 in the Noosa Transfer Action Plan and/or the SCRC Management Plan, which have been endorsed by
 the Transfer Committee, are classified as approved works.
 Works undertaken withoul prior approval will be highlighted and considered at the next Transfer
 Committee meeting.
 Costs may also be incurred in accordance wilh cos! forecast documentation as prepared for and
 discussed by the Transfer Committee
 The CEO of tha Sunshine Coast Council will determine the nature and level of resources required to
 meet hs speciic obligations with regard to the de-amalgamatlion process, however will do so with
 regard to the principles above and wherever possible with advance communication to the Transfer
 Manager.
 These costs will then be putto the Transfer Committee for consideraion and approval.

 Recording De-amalgamation staff costs:
 A staff member who works on the De-amalgamation will record their work time on the approved
 timesheets, wilh details linked where possible to items contained in the Transition Action Plan or SCRC
 Management Plan.    These details will assist in clarifying the nature of the De-amalgamation work
 undertaken.  If in any instances insufficient detail is provided, the De-amalgamation project team
 {representatives of the CEO and Transfer Manager) will seek to clarify and resolve the issue. Where
 this cannot be achieved the matter will be advised for consideration to the Transfer Committee.

 Recording other types of De-amalgamation costs
 lt is mod just staff costs that aré De-amalgamation costs. If SCRC undertakes other activities as a result
 of ihe De-amalgamation process and thase activities would not have been required but for the De-
 amalgamation process (eq engagement of consultancies, contractors, service providers, equipment
 etc) then those costs will also be considered as De-amalgamation costs.   For these types of De-
 amalgamation costs, wherever practicablé approval should be sought prior to initiation of any
 expenditure through the normal aost management prooess with an additional optional step to refer the
 eve to the Transfer Committee via the De-amalgamaton Project team.

 Fortnightly review of De-amalgamation costs
The De-amalgamation project team will meet on a fortnightly basis to review all claimed De-
amalgamation costs. They will identify, in accordance with these quidelines, which costs are allowable
as De-amalgamation costs. They will prepare for consideration by the Transfer Commitee details of
 De-armalgamation costs. Where there is not agreement on what is a De-amalgamation cost, they will
identify any areas of disagreement for consideration by the Transfer Committee.

                                                                                       Page 32 of 95

Section 33

Page 33 of 95

S10 ais) /e a @sey= ls!                De-amalgamation Cost Procedure
 Council

 Monthly approval of De-amalgamation costs by the Transfer Committee
 The Transfer Commi     will meet on a monthly basis to review De-amalgamation costs, The De-
 amalgamation Project Seeger will prepare a monthly De-amalgamation cos! statement for signing by
 both the Continuing CEO and the Transfer Manager. That De-amalgarnation cost statement will be
 provided within 7 days of [he end of each month to the Director General of the Department of Local
 Government,
 To remove any doubt, the Transfer Committee will not approve any costs incurred by SCRC incurred
on or before the poll held on 9 March 2013, Those costs were incurred prior to lhe Regulation which
 makes them not eligible to be considered as De-amalgamation costs,

 Savings that result from staff costs being allocated to De-amalgamation costs
 Where there are savings in the current SCRC as a result of a staff member's time being charged to De-
 amalgamation rather than their normal cost codes, then any savings will form part of the final cash
 balance which is to be split between the Councils as per the methodology agreed by the Transfer
 Committee,

      Signed:   _——]         ——
          J.      \ ceo                     7
        i)
     Signed:    XN ‘     >   SS
              Peter Franks, Transler Manager
       Pete          anf zfs,

                                                                                    Page 33 of 95

Section 34

2.6 Service Delivery
The Transfer Manager was charged with ensuring that the new Noosa Council was business ready
and able to provide continuity of service to the Noosa community and meet is local government
responsibilities from changeover day of 1 January 2014.

To achieve this all decisions were made:

    on an interim basis to enable the new Noosa Council to make final decisions, and
    within the budget allocated for the new council past changeover day

In order to maintain service levels and establish the necessary delivery arrangements, a process to
identify each service and its location, and the level of service that applies to each function was
undertaken. Consideration was given to the benefits of maintaining shared service arrangements
with the Sunshine Coast Council where possible, however limited opportunities eventuated.

Where appropriate, contracts that apply to the continuing Sunshine Coast Council such as
employment, new infrastructure, waste collection and mowing contracts are taken to apply to the
new Noosa Council. The Transfer Manager put into place the interim contracts necessary to
ensure the continuity of service delivery.

The Transfer Committee agreed (and will maintain), a schedule of contracts which after
changeover day of 1 January 2014 will apply to the new Noosa Council, the continuing Sunshine
Coast Council and the Noosa and Sunshine Coast Council. In doing so the Transfer Committee
determined the extent of liability that applies to each council and the process for managing these
contracts post changeover day.

2.7 Structure & Staffing
The Transfer Manager was charged with developing an interim organisational structure for the new
Council. The interim structure applies from 1 January 2014 until such time as the Noosa Council
adopts a permanent structure.

In developing and populating the interim organisational structure the following principles were
adopted:

    Consider the business needs and future sustainability of the new Noosa Council.
    Work within the terms of the relevant industrial agreements as they apply including:
     o     Sunshine Coast Council Salaried Officers Certified Agreement 2011 (No.2)
     o     Sunshine Coast Council Field-Based Employees Certified Agreement 2011 (No.2)
     o     De-Amalgamation Transfer Methodology
     o     Local Government (De-amalgamation Implementation) Regulation 2013
    Communicate with transferring employees and unions and other relevant stakeholders in as
     timely a manner as possible.

Roles were identified based on the business needs of the organisation and the resources required
to maintain service delivery standards.




                                                                                     Page 34 of 95

Section 35

In accordance with the LDIR, the Sunshine Coast Council Chief Executive Officer determined the
positions and employees to transfer to the new Noosa Council. From this list people were placed
into roles in the interim structure via:

    direct placement based on best alignment with substantive roles, best fit and level, skills and
     qualification.
    closed selection where appointments were made through a competitive merit based process
     open only to identified employees.
    open internal/external selection where vacant roles in the interim structure were not able to
     be filled through direct placement or closed selection.

It was recognised that the number of employees identified to transfer from the Sunshine Coast
Council was greater than the number of roles identified in the interim structure and those staff who
were unable to be meaningfully placed into the interim structure were advised personally by the
Transfer Manager at the end of November.

Council adopted the interim structure at its meeting of 2 January 2014.

The following process was developed to guide the population of the interim organisational
structure.




                                                                                      Page 35 of 95

Section 36

Attachment 6:   Process to populate the structure of the new Noosa Council




                                                                             Page 36 of 95

Attachment 6:    Process to populate the structure of the new Noosa Council
           Noosa Transfer
           Team

         Process for population of the interim structure for the new Noosa Council

      Purpose
      This procedure establishes the principles and processes that will apply as the Transfer
      Manager develops and implements the interim organisational structure for the new Noosa
      Council. In accordance with the De-amalgamation Transfer Methodology, the Chief Executive
      Officer of the Sunshine Coast Council has determined the positions and employees to transfer
      to the new Noosa Council.
      It is acknowledged that the number of employees identified to transfer from the Sunshine
      Coast Council is greater than the number of roles that will be available in the interim structure
      for the new Noosa Council.
      Those staff who are unsuccessful in obtaining a role in the interim structure will be identified
      as soon as possible and this information shared with affected employees. At the same time it
      is recognised that there may be vacant positions within the interim structure requiring
      specialised skills which will result in the need to recruit specialist staff in order to fill key roles
      within the new Noosa Council.
      Principles and Commitments
          e  Consider the business needs and future sustainability of the new Noosa Council.
          e  Work within the terms of the relevant industrial agreements as they apply including:
             - Sunshine Coast Council Salaried Officers Certified Agreement 2011 (No.2)
             - Sunshine Coast Council Field-Based Employees Certified Agreement 2011 (No.2)
             - De-Amalgamation Transfer Methodology
             - Local Government (De-amalgamation Implementation) Regulation 2013
          e  Communicate with transferring employees and unions and other relevant stakeholders
             in as timely a manner as possible.
          e  Seek to best manage the impacts on people.
      Process
      An interim structure for the new Noosa Council will be developed based on future business
      needs and the resources required to maintain service delivery standards to the community.
      Positions and employees identified to transfer to the new Noosa Council (as determined by
      the Chief Executive Officer of Sunshine Coast Council) will be reviewed and, where possible,
      placed into roles in the interim structure in the following ways:

                                                                                        Page 1 of 3

                                                                                     Page 36 of 95

Section 37

Page 37 of 95

e  Direct placement - based on best fit and at level. Considerations will include alignment
       with  the   employee’s   current  substantive  position  responsibilities, skills and
       qualifications to the new roles.
    e  Closed selection - when, within specific areas, there are fewer roles available in the
       interim structure than identified employees, a competitive merit based selection
       process will occur. In this situation the employee will be asked to provide a current
       resume and a covering letter (maximum 2 pages) for the consideration of the Transfer
       Manager.
    e  Open Internal/External selection - any vacant roles in the interim structure not filled
       through direct appointment or closed selection will be identified to the group of
       transferring employees who have not been assigned to roles in the interim structure. In
       this situation the employee will be asked to provide a current resume and a covering
       letter (maximum 2 pages) for the consideration of the Transfer Manager.
Appointment Process
Where possible, in the first instance, employees will be directly appointed to new roles within
the new Noosa Council interim structure. This will occur where there is a good match between
the employee’s current substantive position responsibilities, position level, skills, experience
and qualifications.
Employees identified to transfer will do so with their existing Sunshine Coast Council
conditions of employment (classification level etc.) and the relevant Sunshine Coast Certified
Agreement will continue to regulate their employment.
Where closed selection is required, the process may include assessment based on
information provided by the employee together with:
    e  Assessments of skills and qualifications, and/or
    e  Proficiency tests, and/or
    e  Assessments of achievements and contributions, and/or
    e  Reference checks, and/or
    e  Performance assessment, and/or
    e  Other methods as may be considered appropriate and reasonable by the Transfer
       Manager.
A role in the interim structure may proceed to open/external selection if there is no apparent
equivalent transferring position and the role is unable to be filled through direct appointment or
closed selection. This situation may arise where there is a position with a particular skill set
required in the interim structure and it is not obvious that there is an equivalent transferring
staff member with this capability.

                                                                                   Page 2 of 3

                                                                               Page 37 of 95

Section 38

Page 38 of 95

Unsuccessful Employees
Transferring employees identified as surplus to the interim structure and not successful in
obtaining an interim role will be advised of this as soon as possible. They will be advised that
they will be included in the list of transferring staff who are unable to be meaningfully placed
for Council's consideration and determination at the Council meeting planned for 2 January
2014.
The need for early communication with affected employees has been identified as a priority.
Specific details of what is to occur on the 1 January 2014 will be communicated to the affected
staff as soon as possible.
Employees will be supported through standard provisions as detailed within the Certified
Agreements.
The Local Government (De-amalgamation Implementation) Regulation 2013 requires that any
redundancies are to be made by the new Noosa Council. As a result no redundancies
(voluntary or otherwise) will be available prior to the transfer date.
Timeframe
It is intended that the population of the interim structure will proceed as quickly as possible.
All transferring employees will receive written notification about their future roles within the
interim structure for the new Noosa Council and transfer arrangements.

                                                                                  Page 3 of 3

                                                                               Page 38 of 95

Section 39

                                                                                                                       Noosa Council Interim Organisational Structure
                  Attachment 7:                  Interim Structure

                                                                                                                                                         Chief Executive
                                                                                                                                                             Officer



                                                                                                                                        Internal Audit




         Business                Director                                                                    Director                                                                         Director                                                   Chief of Staff
       Integration &
          Support          Community Infrastructure                                                   Community & Development                                                          Organisational Services                                          Executive Office



                                                                                                                         Manager
       Manager                 Manager                                         Manager             Manager               Health &                                             Manager           Manager           Manager         Manager              Manager
     Asset Planning        Civil Operations                                   Community           Planning &            Regulatory                                            Financial           ICT            Property &    Communications          Human
       & Delivery                                                              Services          Development             Services                                             Services                           Contracts      & Governance          Resources




                                                                                Sport &          Strategic Planning                                         Community                                        Property & Land
            Transport                                                                               (Land Use)                                                                Finance &                       Management       Customer Service
                                              Environmental     Waste         Recreational                             Environmental       Business         Resilience &                       Technology                                                                                  De-amalgamation
          Infrastructure   Works Operations                                                                                                                                   Accounting                                                            HR Management      Executive Support
                                                Services      Management       Services                                   Health          Facilitation       Disaster                           Services                                                                                     Coordination
          Management                                                                               Development                                                                 Services                                           Community
                                                                                                                                                            Management                                         Building &
                                                                                                   Assessment                                                                                                                     Engagement
                                                                           Policy & Programs                                                                                                                   Facilities
                                                                                                  Engineering &                                                                                               Management
                                                                           Venues & Facilities    Environmental
                                                                                                   Assessment

                                                                                                  Administration &                                                                                                             Corporate Planning
                                                                                                                                                                                               Knowledge                          & Reporting
                                                                                                    Compliance        Community Order                                                                                                               Workplace Health
      Project Design &                                                       Community &                                                                                   Revenue Services   Management &   Procurement &
                                                                                                                         & Safety                                                                                                                      & Safety
          Delivery                                                             Cultural                                                                                                         Records          Fleet           Legal Services
                                                                                                     Building
                                                                             Development            Regulatory
                                                                                                                                                                                                                                 Complaints
                                                                           Cultural Facilities   Plumbing Services                                                                                                              Management &
                                                                                                                                                                                                                                 Freedom to
                                                                           Policy & Programs                                                                                                                                     Information

            Assets &                                                          Community                                                                                                                                         Enterprise Risk         Payroll
         Investigations                                                     Welfare Services                                                                                                                                    Management &
                                                                                                                                                                                                                                  Insurance

                                                                                                                                                                                                                                  Local Laws

                                                                                                                                                                                                                                  Registers &
                                                                                Libraries                                                                                                                                         Delegations




                                                                                                                                                                                                                                 Sustainability
                                                                                                                                                                                                                                 Coordination
Page 39 of 95




Final

Section 40

Section 3 – Community Engagement
The Transfer Manager consulted and engaged extensively with the community focusing primarily
on residents and ratepayers of the Noosa area but also across the Sunshine Coast region
generally, to ensure information on the process of de-amalgamation was readily available. The
Transfer Manager communicated with individuals, community representative groups, local
businesses, representative business groups, potential vendors, government agencies and the
media.

A Community Engagement and Communications Plan was established to guide this process and
ensure connectivity and information provision to the community and provide a feedback
mechanisms for community concerns. That plan was developed around the following objectives:

    to connect with key stakeholders, particularly Noosa Shire residents and ratepayers to inform
     them in relation to transitional plans;
    to connect with key stakeholders to enable them to express concerns, make suggestions or
     raise queries in relation to the transition;
    to gather and collate information from all key stakeholders and present it to the new council
     specifically in relation to:
     o     the contemporary issues that should be addressed;
     o     the future needs and aspirations of the community that should be considered in
           strategic planning.

A Noosa Transfer Team web-site was developed to provide a key source of information to
stakeholders. That website provided public access to documents and regulations integral to the
de-amalgamation process such as progress reports, media releases and updates. The website
can be viewed via the following link www.noosatt.qld.gov.au




                                                                                    Page 40 of 95

Section 41

Attachment 8:   Community Engagement and Communications Plan




                                                               Page 41 of 95

Attachment 8:     Community Engagement and Communications Plan

              Noosa Transfer
             Team

                 Community Engagement and Communications Plan

         Introduction

        This program is intended to be applied during the period 22 April 2013 to 31 December
        2013.   It has a relatively narrow focus as it does not intend to usurp or duplicate the
        existing Council’s own community engagement efforts. It is intended to focus on the
        following objectives:

         1. To connect with key stakeholders, particularly Noosa Shire Council
             residents and ratepayers to inform them in relation to transitional plans;

         2. To connect with key stakeholders to enable them to express concerns, make
             suggestions or raise queries in relation to the transition;

         3. To gather and collate information from all key stakeholders and present it to the new
             Council specifically in relation to:

             e The contemporary issues that should be addressed;
             e The future needs and aspirations of the community that should be considered in
               strategic planning.
        The program has been designed cognisant of the constrained timeframes and limited
        resources available.

        Structure

        The draft Community Engagement and Communications Plan is structured with the
        following key elements:

         e   Intent — it is important that intent for the program is clearly identified as a basis on which
             to develop core messages and to ensure community understanding of objectives.
         e   Message - this is the crux of the engagement and each distinct message should be
             carefully framed to ensure that it can be relied upon as the fundamental purpose of the
             engagement.
         e   Audience — the definition of the target audience is critical as the community is inclined
             to reject information that it does not want or need. In this regard the audience may
             change depending on the message and its relevance.
         e   Participation — the degree of participation by the target audience is an important design
             element. The roles can range from a very passive receiver of information to the highly
             empowered decision maker.
         e   Mode — There are many ‘modes’ of engagement ranging from personal communication,
             to use of mass media. The choice of mode will need to carefully reflect the most
             effective means of engaging with the respective target audiences.

                                                                                       Page 1 of 9

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Section 42

Page 42 of 95

Noosa Transfer
     Team

 e  Timing — Obviously the timeframes are very short but the tactical staging of the program
    will be important. Key milestones include:

    9 March 2013                               De-amalgamation poll conducted
    29 April 2013                              Transfer Manager commenced
    Last quarter 2013                          Election of new Noosa Shire Council and
                                               Mayor
    1 January 2014                             New Noosa Shire Council comes _ into
                                               existence

 e  Influences — the external influences on community engagement will need to be
    considered in designing the community engagement activities.
 e  Activities — the detailed design of the community engagement activities will take all of
    the above elements into account.

Intent

The primary intent is to undertake a Community Engagement and Communications Plan
which will achieve connectivity, information provision and feedback mechanisms for
community concerns.

To clearly identify intent, provides an underlining purpose for engagement activities. It is this
purpose which will enable messages to be clearly articulated. The objectives mentioned
above contribute to this purpose as well as requirements set out in the De-amalgamation
Methodology to develop and undertake a Community Engagement and Communications
Plan.

Message

There are many possible messages that may need to be conveyed or sought (remembering
importantly that community engagement is a two-way exercise). The following messages
have been identified and will be tailored to different target audiences.

Key Messages:

e   Toclarify the role and responsibility of the Transfer Manager;
e   To explicitly address differences in Council’s roles and responsibilities and that of the
    Transfer Manager;
e   To clarify the role and responsibility of the Local Advisory Committee and the fact that
    they are the primary conduit for advice on issues impacting the community;

                                                                              Page 2 of 9

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Section 43

Page 43 of 95

Noosa Transfer
      Team

 e   The Transfer Manager will ensure key stakeholders are kept informed with relevant and
     timely information and the Transfer Manager is easily accessible in regards to the
     transition process and implications therein;
 e   The Transfer Manager will engage with interested parties wherever possible;
 e   The Transfer Manager will effect two-way communication within the community to
     ensure reform options alternatives and issues to be addressed by the new Council are
     available;
 e   Two way communications is the key to successful and mutually beneficial relationships
     for the future Noosa Shire Council; and
 e   The Transfer Manager will communicate with the community on key decisions.

 Audience

 The Transfer Manager has identified the following key stakeholder groups:

              Key stakeholders
 Noosa    Shire   Council   residents   and | To provide information about the process for
 ratepayers                                   establishing the new council, the role of the
                                              Transfer Manager and the achievement of
                                              key milestones.
 Special interest groups and associations     To provide direct information relating to the
                                              transfer process and consult on issues and
                                              concerns.   Acknowledging     the   special
                                              interests of particular stakeholder groups.
                                              To    communicate’     directly,  delivering
                                              targeted, specific messages.
                                              To provide updated information, clarity of the
                                              process and address issues.
 Staff                                        To provide information about the process
                                              and timeline for de-amalgamation and of
                                              major staffing decisions and implications.
 Local Advisory Committee                     To advise progress with the delivery of the
                                              Transfer Action Plan and identify and seek
                                              advice on emerging issues which impact on
                                              the community.
 Transfer Committee                           To   consult  all matters  relating to  the
                                              Transfer    Regulations/Methodology    and
                                              provide updated information on progress of
                                              the Transfer Action Plan.
Agencies       and     state    government | To meet statutory reporting requirements,
 departments                                  including progress in the implementation of
                                              the Transfer Action Plan.

                                                                                Page 3 of 9

                                                                                Page 43 of 95

Section 44

Page 44 of 95

Noosa Transfer
      Team

 These key stakeholders are a solid starting point for the targeting of audiences however
 there are audience groupings that exist on the basis of other definitions including
 demographics and interest groups.

 Participation
 Reference is made to the IAP2 Public Participation Spectrum which has been developed by
 the International Association for Public Participation. The matrix is considered to be a
 credible foundation for determining the degree of public participation to be undertaken (refer
 to Appendix A).

 The Objectives of the Community Engagement and Communications Plan specified earlier
 in this report establish a relatively constraining framework for participation as the Transfer
 Manager is not fully empowered to make decisions. The Community Engagement and
 Communications Plan therefore reflects this constraint with most activities designed at the
 “Inform” or “Consult” levels.
 Inform:

°      Engagement tools utilised to facilitate the ‘Inform’ level are, with some exceptions,
       generally one way techniques, with the potential for feedback mechanisms to be
       included in their format. They often have the potential to reach a large and diverse
       audience.

 Consult:

°      Engagement tools utilised for the ‘Consult’ level incorporate two way communications
       with structured response framework. This allows for some management of responses
       and facilitates data collection.

               INFORM                                          CONSULT
                                              Public Participation Goal:
  To provide the public with balanced and     To obtain feedback on analysis, alternatives
  objective information to  assist them   in  and/or decisions.
  understanding  the   problem,  alternatives,
  opportunities and or solutions.
‘Promise tothe Public:     ===                        tothe Public
  We will keep you informed.                  We will keep you    informed, listen to and
                                              acknowledge concerns and aspirations, and
                                              provide feedback on how public input influenced
                                              the decision.

                                                                                 Page 4 of 9

                                                                                  Page 44 of 95

Section 45

Page 45 of 95

Noosa Transfer
     Team

 *   Fact sheets                             ¢   Public comment
 ¢   Web sites                               ¢   Focus Groups
 *   Open houses                             ¢   Surveys
 ¢   Briefings                               ¢   Public Meetings

Mode and Activities

To reach a diversely segmented audience with consistent messages, it is important to utilise
a number of complimentary engagement tools/activities. Consistent message delivery is
enhanced by frequency of delivery and the engagement tools at the ‘Inform’ and ‘Consult’
levels of participation.

The following modes of engagement will be considered by the Transfer Manager in
determining the engagement activities relative to the key messages to be communicated
and the target audience.
Modes and Activities Matrix

                     Print media                Fact sheets, newsletters, brochures etc.
                     Press and media coverage   Newspaper inserts, press releases, media
                                                opportunities
                     Static displays            Temporary   information display highlighting
                                                change management and effect
                     Invited briefings          Use of community group meetings to distribute
                                                a message
                     Public meetings            Traditional LG public meetings
                     Meeting observation        Open meetings
          Mass       Website polls              Personal experience distributed en masse
          Media
          Targeted   Public meetings            Traditional LG public meetings
          Media

          Face to    Stakeholder interviews     Either one on one or in group, framed
         face                                   questionnaires
                     Static displays            Temporary   information display highlighting
                                                change management and effect
                     Community interest group   Focus  Group   styled activity with invited
                     consultation               participants who   have   previously seen
                                                questions to be posed
                     Focus groups               Small targeted group, one to one activity.

                                                                                Page 5 of 9

                                                                                   Page 45 of 95

Section 46

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Noosa Transfer
     Team

Timing

The Transfer Manager will immediately embark on an ongoing community engagement and
communications process and will continue to ensure that the principles set out above are
addressed.

This will include:
 e  Meeting at least monthly with the Local Advisory Committee; The preparation of
    fortnightly newspaper columns (alternating between the two major local printed
    newspapers with copies provided to smaller locality publications);
 e  Initiating and responding to television and radio stations servicing the area;
 e  Addressing the major associations/interest groups at least once but also further on
    request if a need is identified;
 e  Responding to requests from individuals/stakeholders promptly and when appropriate
    meet with these people; and
 ¢  Communications with staff regarding the transfer process (via the Transfer Manager
    and essentially the Chief Executive Officer as the Transfer Manager has no direct
    linkages with current staff).

Of course each activity will need to be carefully timed and in particular will need to take into
account the potential impact of external influences.

Influences

The following potential external influences are listed for consideration by the Transfer
Manager:

 e  Media portrayal current and future;
 e  Media portrayal historic;
 e  Previous and future community engagement activity undertaken by Proponents and
    interest/stakeholder groups;
 e  Previous and future community engagement activity undertaken by the Sunshine Coast
    Council;
 e  Reputation of Council and Councils’ services;
 e  Current community perception of the role/functions of Council;
 e  Potentially sensitive activities due for completion, review, commencement by the
    Sunshine Coast Council during the programs delivery;
 e  Councillor election campaigns, including views expressed by candidates and issues
    raised;
 e  Fears (both rational and irrational) currently perceived by stakeholders and staff; and
 e  Christmas and holiday period.

It is important to note that these influences do not include broad environmental issues which
may arise throughout the program including political climate and other non-assessable
issues.
                                                                               Page 6 of 9

                                                                                 Page 46 of 95

Section 47

Page 47 of 95

Noosa Transfer
     Team

Scheduling
The actual   scheduling will  be decided on     by the Transfer Manager with the
aforementioned elements in mind. Activities to be undertaken will consider the modes and
activities previously mentioned, budget, timeframe and available resources. The activities
adopted will be further developed to incorporate intent, messages and influences.

Print Media
To support the program both for promotional purposes and information provision
purposes, a print media schedule was developed. The schedule included:
 e  Media release schedule — fortnightly — alternating between Noosa News and Noosa
    Today;
 e  Print material including fact sheets, newsletters etc. as required;
 e  Website — once a stand-alone IT system is available a New Noosa Council website
    will be established and updated regularly — anticipated October 2013;
 e  Sunshine Coast intranet — for key messages to staff via the Chief Executive Officer;
    and
 e  Paid advertising — as required but limited to minimise costs.

Risk Analysis and Recommendations
Risks of not communicating and engaging with the key stakeholders include:
e   Inaccurate information being communicated within the community by the media;
e   Misunderstanding of the effects of de-amalgamation by the community and the need
    to ensure correct information is provided, especially given the development of the new
    De-amalgamation Transfer Methodology;
e   Unrealistic community expectations as a result of the community not being sufficiently
    informed or engaged.
It is important community expectations are not raised unrealistically and that the type of
community   engagement    is  relevant  for the  respective  stakeholder.  In addition
opportunities are provided for stakeholders to give feedback.

                                                                              Page 7 of 9

                                                                                 Page 47 of 95

Section 48

Page 48 of 95

Noosa Transfer
     Team

Appendix A

IAP2 Public Participation Spectrum

      INFORM             CONSULT            INVOLVE        COLLABORATE           EMPOWER
                     Public                                Public
                     Participation                         Participation
                     Goal:                                 Goal:
 To provide the      To obtain          To work            To partner with    To place final
 public with         feedback on        directly with the  the public in each decision making
 balanced and        analysis,          public             aspect of the      in the hands of
 objective           alternatives       throughout the     decision           the public.
 information to      and/or decisions.  entire process     including the
 assist them in                         to ensure that     development of
 understanding                          public             alternatives and
 the problem,                           concerns and       the identification
 alternatives,                          aspirations are    of the preferred
 opportunities                          consistently       solution.
 and or                                 understood
 solutions.                             and
                                        considered.
                     Promise to the                        Promise to the
                     public:                               public:
 We will keep you    Wewill keep        We will work with  We-will look to    We will
 informed.           you informed,      you to ensure      you for direct     implement what
                     listen to and      that your          advice and         you decide
                     acknowledge        concerns and       innovation in
                     concerns and       aspirations are    formulating
                     aspirations,and _ directly reflected  solutions and
                     provide            in the             incorporate your
                     feedback on        alternatives       advice and
                     how publicinput    developed and      recommendation
                     influenced the     provide feedback   s into the
                     decision.          on how public      decisions to the
                                        input influenced |= maximum extent
                                        the decision.      possible
                    Example                                Example
                     techniques to                         techniques to
                     consider:                             consider:

 + Fact sheets       ¢ Public comment   » Workshops        * Citizen Advisory « Citizen juries
         .                                    .            Committees
 ¢ Web sites         * Focus Groups’    + Deliberate                            Ballots
 * Open houses       * Surveys           polling           Tp ylnchica        * Delegated
     .                 a                                  building               decisions
 eee                     uence moenngs                     ¢ Participatory
                                                              decision
                                                              making
                                                                                      Page 8 of 9

                                                                                       Page 48 of 95

Section 49

Page 49 of 95

Noosa Transfer
    Team

Contact details for Transfer Manager

Name:     Peter Franks
Phone:    5449 5243
Email:    [email protected]

                                                                          Page 9 of 9

                                                                          Page 49 of 95

Section 50

3.1 Local Advisory Committee
Community engagement and consultation was a key priority of the State Government through the
de-amalgamation process.       In establishing the Local Government (De-amalgamation
Implementation) Regulation, 2013 provision was made for the creation of a Local Advisory
Committee. Members were appointed by the Hon. David Crisafulli MP, Minister for Local
Government, Community Recovery and Resilience and included:

    The Hon Glen Elmes MP, Member for Noosa
    Brian Stockwell , Noosa Chamber of Commerce (resigned October 2013)
    Danielle Taylor, Cooroy Chamber of Commerce
    Steve McPharlin, Tourism Noosa Ltd.

The Committee’s role was to voluntarily provide advice to Transfer Manager on local issues to
inform decision making throughout the de-amalgamation process. This advice was provided via
regular monthly meetings.

The Local Area Committee Meeting Minutes can be found at www.noosatt.qld.gov.au




                                                                                  Page 50 of 95

Section 51

3.2 Community Consultation
The Transfer Manager engaged with a wide range of groups and individuals during the transition
process. The following is a list of community groups that he met with. For privacy reasons
individual names have not been listed
.
Friends of Noosa                                 Cooroora Connect
Tourism Noosa Ltd                                  Maroochydore Chamber of Commerce
Noosa Chamber of Commerce                          Property Council of Australia
Chamber of Commerce & Industry                     Radio Station Zinc 96.1
Queensland
                                                   Cooroy RSL Citizens and Memorial Club
Zonta Club of Noosa
                                                   David Gibson Member for Gympie
Tewantin Noosa Lions Club
                                                   Cooroy Residents & Ratepayers Association
Noosa Biosphere Ltd
                                                   Friends of Noosa Gallery
Services Union
                                                   Sunshine Coast Destination Ltd
Construction Forestry Mining Energy Union of
                                                   Kin Kin Community Group
Queensland
                                                   Sunshine Coast sister Cities Association
Transport Workers Union
                                                   Sunshine Coast North SES
Organisation Sunshine Coast Associations of
Residents                                          Noosa Community Radio
Noosa Show Society
Cooroy Chamber of Commerce
Eumundi, Doonan, Verrierdale Residents
Group
Peregian Beach Community Association
Noosa yacht & Rowing Club
Clean Tech Industries Sunshine Coast
Sunshine Coast Business Council
Noosa Residents & Ratepayers Association
Radio Station 101.3FM
Sunshine Beach Surf Club
Win News
Radio Station 91.9 Sea FM
Noosa Swimming Club
Cooran Connect Business
Noosa Today Newspaper
Noosa Waters Association
Hastings Street Association
Agricultural, Horticultural & Industrial Society
Sunshine Beach State High School
Noosa News Newspaper



                                                                                    Page 51 of 95

Section 52

3.3 Media engagement
The Transfer Manager was widely available to all Sunshine Coast media and regularly undertook
local radio, press and television interviews.

The Transfer Manager also provided monthly columns to the two local newspapers (Noosa Today
and Noosa News) as a way to keep the community informed of the transition progress.

The Transfer Manager also sent out a number of media releases on important de-amalgamation
topics as required.




                                                                                Page 52 of 95

Section 53

Section 4 – Transfer Action Plan
Under Section 4.6 of the De-amalgamation Transfer Methodology, the Transfer Manager is
required to prepare and maintain a Transfer Action Plan (TAP) to facilitate this. Key deliverables of
the plan include a snapshot of the new Noosa Council and a section detailing actions under each
of the key deliverable areas. The TAP is a high level master plan containing the most important
elements that will need to be addressed. It provides structure to the task of planning and
implementing the necessary changes to create the new Noosa Council and ensure the transfer is
as effective and efficient as possible to enable the entity to act effectively from 1 January 2014.

The objectives of the Transfer Action Plan are to:
    Meet legislative requirements
    Adhere to the principles of the Transfer Committee
    Ensure no disruption or decline in services to the Noosa community on 1 January 2014
    Apply best practice principles as a basis for the development of the new council
    Keep councillors, organisational leaders, staff and the community informed.

The de-amalgamation transfer methodology section 47 sets out the framework for the Noosa
Council to de-amalgamate from the Sunshine Coast Regional Council on 1 January 2014; states
that

  “all instruments such as local laws, planning instruments, policies and procedures will on
  changeover day transfer to the new council pursuant to regulation”

As not all of these instruments will be tailored to the specific needs of the new Noosa Council, the
Transfer Action Plan will identify which of these transferring local laws, planning instruments,
policies and procedures are critical to day 1 operations, and amend accordingly.

Working teams were established in the seven major areas of the TAP including: Finance,
Assets, Services, Information Communication Technology, Human Resources, Planning, and
Governance. Staffing, interim organisational structure, establishment and continuity of business
systems, ICT strategies, the transfer of legal proceedings, planning and community engagement
and communications and financial matters, are all addressed in the TAP

The tasks for the working teams involved the following stages:
     gather information about existing operations and service delivery;
     review;
     determine any critical or high risk issues; and
     develop strategies to address the problems

4.1 Finance Transfer Action Plan (TAP)
Councils manage significant financial budgets on behalf of their communities, and responsible
financial management is essential to ensure that service levels provided to communities is both
affordable and sustainable over the long term.

This includes managing the associated financial risks in a sensible manner with regard to debt
levels, commercial business activities, asset management, stable income and expenditure policies,
having regard for intergenerational equity with respect to financial decisions, as well as ensuring
the provision of full and accurate disclosure of financial information in a timely manner.

                                                                                       Page 53 of 95

Section 54

The Finance TAP working group were tasked with the establishment of financial systems and
processes for the new Council, including the development of a 6 month budget and negotiation and
liaison with respect to the methodology applied for the separation of assets and liabilities. This
involved:

    Development of an agreed methodology to separate assets and liabilities in particular cash
     and debt - expected to be finalised by the end of January 2014.
    Confirming equity shares and associated share of distributions in Unitywater, including
     necessary legal transfers.
    Negotiating the allocation of plant and equipment to satisfy each Councils need which
     resulted in appropriate levels of plant and equipment for Noosa Council to operate from 1
     January 2014.
    Ensuring the necessary taxation requirements were investigated including ABN, GST and
     OSR registration for Council and its subsidiaries to secure trading names and ensure
     appropriate legal compliance,
    Development of a new financial system chart of accounts and preparation of an interim
     account structure.
    Determining financial reporting requirements for the new council to ensure appropriate
     reporting was in place on 1 January 2014.
    Preparation of an interim 6 month operating and capital budget for consideration by council.
    Monthly recording and publication of de-amalgamation costs.
    Ensuring key supplier arrangements were in place for 1 January 2014 for such items as
     utilities, registrations, ICT, insurances, contractors, plant hire and services.
    Establishing in conjunction with SCC a process for the receipt and payment of creditor’s pre
     and post 1 January 2014 including communication of changes to existing suppliers.
    Record an inventory of relevant debtors as at 31 December 2013 including upload into the
     new rating and property system, with the development of processes to ensure invoices and
     statements continue to be issued in a seamless and timely fashion.
    Investigate banking options with a preferred interim banking provider secured to ensure
     banking services including EFTPOS facilities were fully functional and compliant on 1January
     2014.
    Reviewed and audited existing store arrangements and establish interim and future stores
     arrangements.
    Reviewed existing procurement processes and establish new system to ensure they are
     compliant and operational at 1 January 2014.
    Financial system module testing and design for key modules such as procure to pay,
     financial assets, property and rating, general ledger, purchase card, contracts, payroll,
     inventory, and works management.
    Review and establishment of a new fees and charges schedule.




                                                                                    Page 54 of 95

Section 55

Attachment 9:   Position Paper Profit & Loss Transfer




                                                        Page 55 of 95

Attachment 9:       Position Paper Profit & Loss Transfer

Sunshine Coast Council

De-amalgamation Transfer

Position Paper - Profit and Loss Transfer

Background

Sections 38 and 39 of the Local Government (De-amalgamation Implementation) Regulation 2013 and Section
6.1 of the de-amalgamation transfer methodology requires the transfer committee to decide on the split of
assets and liabilities between the continuing (i.e.SCC) Council and new (i.e.NSC) Council to determine the
opening balance sheet position for both entities as at 31 December 2013.

In addition to the split of assets and liabilities, there are a number of items that appear on the profit and loss
statement that require further clarification. In some instances a decision will need to be made on whether an
interim shared service agreement needs to be put in place.

Profit and Loss

Rates

Position 1: NSC to prepare and run the rate run for the period of the beginning the 1* of Jan 2014.

Payroll

Position 1: NSC to process their own pay run as of the 1 January 2014. SCC to complete an additional pay run
for employees transferring to SCC for hours worked up until the 31 December 2013 in the first week of
January.
Position 2: If NSC advises SCC no later than the October 30", then SCC will process the January pay run on
behalf of NSC for an agreed fee. Further documentation of this process will be written if required.

Expenditure relating to buildings

Any contracted expenditure related to a specific building should move with that building. This covers mail
services, periodicals, electricity, catering, security, levies and licenses, transport and courier services, pest
control, stationery and insurance. The list of contracts being compiled by the transfer committee will assist in
identifying any building related contract expenditure.

Page 1of1                                                                                          v5.0

                                                                                                    Page 55 of 95

Section 56

      Section       Key           Strategic           Major          Sub-     Elements                Transfer/split                        Interim Organisation Development
                    deliverable   issues (relates     Initiative    Section
                                  to
                                  methodology)                                                                                                              Recommendation for new
                                                                                                                             Actions required               council
                1   Financial     Financial matters   Financial       1.1     Balance sheet           Balance sheet items    Determine splits for loans,    Opening position/balances
                    Management                        plan/budget             allocation                                     trust accounts, reserves and   determined
                                                      statements                                                             other balance sheet items
                                                                                                                             Detailed report prepared by
                                                                                                                             Transfer Manager
                                                                                                      Prepare interim        Adopt interim financial plan   For consideration of new council
                                                                                                      financial plan
                                                                      1.2     Accounting              Review accounting      Prepare interim accounting     For consideration of new council
                                                                              practices               manual and processes   directions and processes
                                                                      1.3     Financial policies      Financial management   Prepare interim policies
                                                                                                      policies               where critical
                                                                      1.4     Business                                       Business registrations
                                                                              registration                                   including ABN, GST, FBT
                                                                                                                             and other tax requirements
                                                                                                                             are arranged
                                                                      1.5     Ledgers and             Prepare interim        Accounting structure,
                                                                              accounts                accounting             ledgers, reports established
                                                                                                      structure/chart of     and job nos issued
                                                                                                      accounts
                                                                      1.6     Budget                  Identify common        Prepare interim budget         For consideration of new council
                                                                              management              budget lines           management arrangements
                                                                                                                             and confirm treatment of de-
                                                                                                                             amalgamation costs
                                                                      1.7     Interests &             Legal status,          Resolve ownership and
                                                                              entities/corporations   shareholdings, joint   management arrangements
                                                                                                      ventures and funding   and transfer to new council
                                                                                                      arrangements           as appropriate
                                                                      1.8     Creditors/suppliers     Identify existing      Pay all invoices by 31         For consideration of new council
                                                                                                      creditors and pay      December and revise
                                                                                                      invoices and confirm   consolidated budget
                                                                                                      arrangements for the   Prepare interim creditors
                                                                                                      payment of invoices    arrangements and
                                                                                                      post 31 December       communicate with creditors
                                                                                                      2013
Page 56 of 95

Section 57

      Section   Key           Strategic         Major         Sub-     Elements           Transfer/split                             Interim Organisation Development
                deliverable   issues (relates   Initiative   Section
                              to
                              methodology)                                                                                                              Recommendation for new
                                                                                                                      Actions required                  council
                                                               1.9     Debtors            Identify existing debtors   Take up standing invoices
                                                                                          and standing invoices       into new council debtor
                                                                                                                      system
                                                                                                                      Prepare interim debtors
                                                                                                                      arrangements and
                                                                                                                      communicate with debtors
                                                              1.10     Banking and        Establish interim           Banking arrangements
                                                                       investment         banking and                 operational
                                                                                          investments
                                                                                          arrangements general
                                                                                          and trust
                                                                                          Identify and register       Credit lines and authorities in
                                                                                          holders of credit cards     place
                                                                                          Open new bank               Accounts operational and
                                                                                          accounts and B Pay          new direct debits established
                                                                                          accounts and cancel
                                                                                          direct debits
                                                              1.11     Stores and stock   Stores, stocktake,          Final stocktakes of all
                                                                       control            valuation and               inventory
                                                                                          assignment                  Interim arrangements for the
                                                                                                                      delivery of stock
                                                              1.12     Systems            Create new instance of      New system operational
                                                                                          Tech 1
                                                                                          Define                      Apply security settings
                                                                                          roles/workplaces and
                                                                                          security settings
                                                Rates and     1.13     Fees and charges   Identify and review         Duplicate/apply fees and          Fees and charges schedule
                                                charges                                   (basis of revenue           charges policy
                                                                                          calculations)
                                                              1.14     Rating             Rating policy and           Plan for January rates notice     Rating policy
                                                                                          levying rates and           issue
                                                                                          charges recovery
Page 57 of 95

Section 58

      Section   Key           Strategic         Major         Sub-     Elements       Transfer/split                           Interim Organisation Development
                deliverable   issues (relates   Initiative   Section
                              to
                              methodology)                                                                                                      Recommendation for new
                                                                                                                  Actions required              council
                                                              1.15     Procurement    Review current              Prepare interim procurement   Assign purchasing delegations
                                                                                      procurement                 arrangements and
                                                                                      arrangements and            communicate with affected
                                                                                      purchasing policy           parties
                                                                                      Set timelines for raising   Practice for outstanding
                                                                                      of orders                   orders
                                                              1.16     Grants and     Identify and review         Prepare interim                For consideration of new council
                                                                       concessions    existing grants, waivers    arrangements and
                                                                                      and concession              communicate with affected
                                                                                      arrangements                parties
                                                              1.17     Stationery     Corporate stationery        Interim logo                  Logo and branding
                                                                                      branding
                                                              1.18     Sponsorships   Identify and review         Recommend appropriate         For consideration of new council
                                                                                      existing sponsorships       arrangements
                                                              1.19     Levies
Page 58 of 95

Section 59

4.2 Asset Transfer Action Plan (TAP)
The long-term management of Noosa Council’s assets is essential to the sustainability of the
organisation and to building a prosperous community. Local government assets such as roads
and bridges make a substantial contribution to Queensland’s infrastructure base and cultural and
community facilities such as libraries, galleries and recreational facilities substantially add to the
community’s quality of life.

Noosa Council will have an asset register that records its non-current physical assets.

To assist the transfer committee to accurately decide the split of assets and liabilities, the Asset
TAP Team’s key task was to review and identify critical assets and liabilities and facilitate their
transfer to the new Noosa Council. This involved:

    Consolidating data from various monitoring programs and databases used by the Sunshine
     Coast Council.
    Ensuring a consistent methodology for assessing the condition, maintenance and recording
     of accurate data was implemented as per local government standards.
    Identifying and listing relevant land, buildings and facilities and ensure they transferred in
     accordance with government regulations.
    Compile an inventory of relevant leases, licences, agreements and deeds and transfer
     ownership to the new Noosa Council.
    Review fleet and plant listings and identify and determine fleet/plant to be transferred to the
     new Noosa Council.
    Identify and review registers of operational reserves, land available for future uses or
     development (strategic land reserves) and recent property disposal records and recommend
     an appropriate strategy for land management and development.
    Ensuring Noosa Councils asset register is accurate and compliant.
    Tracking and monitoring infrastructure projects that are currently underway in the Noosa
     region - for transfer.
    Drafting a 6 month Capital Works Program for consideration by the new Noosa Council.




                                                                                       Page 59 of 95

Section 60

                Attachment 10: Draft 6 month Capital Works Program
                                                                  Noosa Council
                                                          Draft Capital Works Programme
                                                                     2013/2014
                                                                                                           External    Council
                                                                                                            Funds      Funds                  Staff
                New Program             Description                                                         Total       Total       Total     Costs

                Bridges                 Forward design for bridge rehab program                        -              10,000      10,000        10%
                                        Noosa Parade Munna Point Bridge - Investigations and interim
                                        preventative works                                             -              250,000     250,000       10%

                Bridges Total                                                                          -              260,000     260,000       10%
                Coastal, Canals and
                Waterways               David Low Way, Beach Access 49 refurbishment                                  45,000      45,000        10%
                                        Gympie Terrace and William Street Revetment wall and pathway
                                        rehab                                                                         50,000      50,000        10%

                                        Munna Point Holiday Park Bank Protection - Design                             50,000      50,000         5%

                                        Noosa Dog Beach SEMP Coastal monitoring                                       20,000      20,000         0%

                                        Noosa River Mouth Groyne and Rock Wall - Rehab                                100,000     100,000       10%

                                        Noosa Waters revetment walls - Stage 2a                                       1,300,000   1,300,000      4%
                Coastal, Canals and
                Waterways Total                                                                                       1,565,000   1,565,000      7%

                Community Facilities    Peregian Surf Club Public Amenities - Planning & Design                       15,000      15,000       100%
                Community Facilities
                Total                                                                                                 15,000      15,000       100%
                                        Noosa Nth Shore Beach Campground - Upgrade Septic
Page 60 of 95




                Holiday Parks           treatment                                                                     90,000      90,000        10%

                Holiday Parks Total                                                                                   90,000      90,000        10%

Section 61

                                                                                                            External    Council
                                                                                                             Funds      Funds                  Staff
                New Program           Description                                                            Total       Total       Total     Costs
                Information
                Technology            IT Major Projects                                                                1,600,000   1,600,000      3%
                Information
                Technology Total                                                                                       1,600,000   1,600,000      3%

                Parks & Playgrounds   Cooroy Skate Park Minor Renewal                                   -              34,000      34,000         5%

                                      Gympie Terrace Park Furniture Renewal program                                    50,000      50,000         5%
                                      Joe Bazzo Park (Pomona Community House Park) BBQ
                                      Relocation                                                        -              12,000      12,000         5%

                                      Noosa Lions Pk - Rehab Shower Facilities                                         30,000      30,000        10%
                                      Peregian Beach Park Plan - Finalise upgrade and removal of
                                      surplus playground                                                               30,000      30,000        10%
                Parks & Playgrounds
                Total                                                                                   -              156,000     156,000        7%
                Pathways & Enabling
                Facilities            Cooran State School - Charles Street Pathway improvements         15,000         15,000      30,000         5%

                                      Pomona State School Station Street Pathway improvements           50,000         50,000      100,000        5%

                                      Weyba Creek Boardwalk Rehab Stage 1                                              20,000      20,000        50%
                                      Gibson Road (Eumundi Noosa Rd to Thomas St) - On road
                                      cycle and Pedestrian Improvements2                                220,000        220,000     440,000       15%

                                      Sunshine Beach State School Safety Improvements2                  45,000         45,000      90,000         5%
                Pathways & Enabling
                Facilities Total                                                                        330,000        350,000     680,000       16%
                Public Transport
                Infrastructure        Noosa Junction Mini Bus Shelter - Panels for weather protection                  25,000      25,000         5%
Page 61 of 95




                                      Noosa Parade Transit Hub-Stage 1                                  100,000        200,000     300,000       15%

Section 62

                                                                                                            External    Council
                                                                                                             Funds      Funds               Staff
                New Program             Description                                                          Total       Total      Total   Costs
                Public Transport
                Infrastructure Total                                                                    100,000        225,000    325,000     10%

                Sealed Road Network     Annual Sealed Road Renewal & Rehabilitation Program             -              500,000    500,000     10%

                                        Sealed Road Pavement surveys and Investigations                 -              60,000     60,000      10%
                Sealed Road Network
                Total                                                                                   -              560,000    560,000     10%
                Sports Grounds and      Noosa District Sports Complex - Stage One - redevelop cricket
                Facilities              ovals - PIP                                                                    30,000     30,000       5%
                Sports Grounds and
                Facilities Total                                                                                       30,000     30,000       5%

                Stormwater Drainage     Daintree Estate - Flood Mitigation Planning and Design                         50,000     50,000      10%

                                        Gympie Terrace Pipe Rehabilitation - Investigation & Design                    25,000     25,000      10%

                                        Rifle Street Pomona - Flood Mitigation Planning and Design                     50,000     50,000      10%

                                        Seaview Creek - open drain civil works                                         25,000     25,000      10%

                                        Stormwater replacement program (non-pipe work)                                 75,000     75,000      50%
                Stormwater Drainage
                Total                                                                                                  225,000    225,000     18%
                Streetscapes and Road   Forward Planning for Streetscape and Road Corridor
                Corridors               improvements                                                    -              50,000     50,000      60%
                Streetscapes and Road
                Corridors Total                                                                         -              50,000     50,000      60%
Page 62 of 95

Section 63

                                                                                                              External    Council
                                                                                                               Funds      Funds                  Staff
                New Program             Description                                                            Total       Total       Total     Costs
                Transport and
                Infrastructure          Eenie Creek Road / Langura Street Intersection safety upgrade -
                Management              Design                                                            -              8,000       8,000         10%
                                        Eenie Creek Road / Walter Hay Drive Intersection safety
                                        upgrade - Design                                                  -              15,000      15,000        10%

                                        Weyba Road Reef Street Intersection Improvements - PIP            -              125,000     125,000       10%

                Transport and Infrastructure Management Total                                             -              148,000     148,000       10%

                Grand Total                                                                               430,000        5,274,000   5,704,000     15%
Page 63 of 95

Section 64

   Section          Key           Strategic issues   Major Initiative    Sub-     Elements               Transfer/split                          Interim Organisation Development
                    deliverable   (relates to                           Section
                                  methodology)
                                                                                                                                                                   Recommendation for new
                                                                                                                                Actions required                   council
                2   Assets        Assets and         Provision for        2.1     Resource               Identify and review    Transfer critical infrastructure
                                  liabilities to     assets and                   distribution and       existing asset         assets
                                  transfer           liabilities                  asset                  information for
                                                                                  management             significant
                                                                                  plans                  infrastructure asset
                                                                                                         classes
                                                                          2.2     Facilities             Audit of facilities    NSC assets are realised and        Operational facilities and
                                                                                                                                managed                            management plans
                                                                          2.3     Asset/property         Undertake process      Property ownership transferred
                                                                                  ownership              for transfer of
                                                                                                         ownership
                                                                          2.4     Infrastructure         Identify major         For consideration in operational   Review and prioritise
                                                                                                         projects in progress   plan and budget
                                                                          2.5     Fleet and plant        Identify fleet and     Fleet and plant business model,    For consideration of new council
                                                                                                         plant allocations      transfer of fleet and plant
                                                                                                         and replacement
                                                                                                         program                Determine on-cost methodology
                                                                                                                                and accounting treatments for
                                                                                                                                plant
                                                                          2.6     Provision for          Capital works
                                                                                  assets & liabilities   planning
                                                     Significant          2.7     Assets                 Split assets by        Determine methodology for
                                                     infrastructure                                      location               asset balances
                                                     asset classes        2.8     Property               Review strategic                                          For consideration of new council
                                                                                                         property acquisition
                                                                                                         policy and disposal
                                                                                                         of surplus land
                                                                                                         policy
Page 64 of 95

Section 65

4.3 Service Transfer Action Plan (TAP)
Local governments provide a substantial number of services to their communities. In 2010 across
Australia, Local Governments provided $1.6 billion of services and managed $18 billion of
infrastructure in 2010.

The type and level of services delivered by councils vary significantly and has moved beyond the
traditional ‘roads, rates & rubbish’ to include programs supporting the social, economic,
environmental and cultural wellbeing of communities. At the same time community expectations
have increased while other levels of government continue to devolve various functions.

The Services TAP Team’s objective was to ensure the new Noosa Council was able to provide
continuity of service from changeover day of 1 January 2014; and identify ways in which the new
Noosa Council could use its limited resources efficiently, effectively and in a timely manner in
terms of service provision. In determining service levels and arrangements, the first step was to
identify key actions to be included in the Services TAP. This work informed requirements for
staffing, fleet & plant, critical technology and specific tasks required to be service ready for change-
over day.

The services to be delivered by the new Noosa Council remain relatively unchanged in terms of
service level and method of delivery. Any changes will be a matter for the new council to consider
and determine.

The Transfer Manager supported shared service arrangements for Waste Management and
Libraries but this approach was not supported by Sunshine Coast Council. Work will continue to
June 2014 to separate library services and to put in place a continuing commercial arrangement for
disposal of recyclables at the Sunshine Coast Material Recovery Facility.

All contracts associated with service delivery will continue with agreement reached between the
Transfer Managers for treatment of all contracts relating to the new council and those that will
apply to both councils.

Excess requirements in terms of fleet and plant have been transferred and a strategy to dispose of
surplus items will need to be implemented in the early months of the new council.

The Services TAP also included the following actions:

     map and profile all services by program including associated activities, resources, service
      levels and methods of delivery.
     Develop and implement a day 1 ready action Plan for each service based on the service
      profiles developed.
     Identify resources to ensure continuity of service delivery and align resources to the interim
      organisational structure and budget.
     Determine available workspace within existing building footprints and identify issues and
      potential shortfalls to ensure staff and equipment are adequately accommodated.
     Develop and implement a workspace action plan for staff accommodation changes including
      PC and telephone.
     Agree to transfer of assets methodology, review allocation of fleet, plant & floating tools
      based on service delivery requirements.


                                                                                         Page 65 of 95

Section 66

   Review leased vehicle contractual arrangements, identify gaps and put new arrangements in
    place.
   Ensure interim policy, procedures and continuity plans are developed for a range of services
    to be provided by council.
   Review waste contracts and negotiate new preferred arrangement
   Review tourism model, funding sources and levies
   Determine the most appropriate commercial structure for council’s caravan parks
   Determine most appropriate approach for commercial activity on public land. Permits issued
    by Sunshine Coast Council have been extended to 30 June 2014 to allow the new council to
    consider and develop a new policy.




                                                                                  Page 66 of 95

Section 67

                Section   Key           Strategic issues   Major Initiative    Sub-     Elements    Transfer/split                            Interim Organisation Development
                          deliverable   (relates to                           Section
                                        methodology)
                                                                                                                                      Actions required           Recommendation for new
                                                                                                                                                                       council

                  3       Services      Interim service    Interim service      3.1     Service     Identify services and          Interim policy,              For consideration of new
                                        delivery           delivery                     delivery    review service delivery        procedures and               council
                                        arrangements       arrangements                             models and assess              continuity plan developed
                                                                                                    existing systems to ensure
                                                                                                    operational capability

                                                                                                    Review resources applied       Establish interim
                                                                                                    in all significant service     organisational and
                                                                                                    delivery systems               operational
                                                                                                                                   arrangements, systems
                                                                                                                                   and processes to ensure
                                                                                                                                   initial operational
                                                                                                                                   capability
                                                                                                                                   Align services with          For consideration of new
                                                                                                                                   interim functional           council
                                                                                                                                   structure

                                                                                                    Review service                 Determine interim levels     For consideration of new
                                                                                                    levels/standards               of service                   council
                                                                                                    Consideration of shared        Where necessary enter
                                                                                                    services arrangements          into contracts or shared
                                                                                                                                   services arrangements
                                                                                                                                   Develop community
                                                                                                                                   information campaign in
                                                                                                                                   relation to ongoing
                                                                                                                                   services

                                                                                3.2     Waste       Review waste contracts         Agreement to provisional     For consideration of new
                                                                                        contracts   and negotiate new              arrangements and             council if possible
                                                                                                    council's cost allocation of   interim position for waste
                                                                                                    preferred arrangement          services
                                                                                3.3     Events      Review open space policy       Interim program for          For consideration of new
                                                                                                    and identify future planned    planned events and           council
                                                                                                    events for new council         funding requirements
                                                                                                    area                           considered
Page 67 of 95

Section 68

                Section   Key           Strategic issues   Major Initiative    Sub-     Elements        Transfer/split                         Interim Organisation Development
                          deliverable   (relates to                           Section
                                        methodology)
                                                                                                                                        Actions required         Recommendation for new
                                                                                                                                                                       council

                                                                                3.4     Tourism         Review tourism model,        Review contract            For council consideration of
                                                                                                        funding sources and levies   arrangements with SCD      new council
                                                                                                                                     and associated levy

                                                                                3.5     Customer        Review customer service      Call centre and customer   For consideration of new
                                                                                        service         Charter and model of         service centres            council
                                                                                                        delivery including           operational
                                                                                                        complaints process
                                                                                3.6     Caravan Parks
Page 68 of 95

Section 69

4.4 Governance and Risk Management Transition Action Plan (TAP)
Governance is a critical pillar of local government. It ensures a process is in place that enables
good decision making which in turn promotes community confidence in its council. A good
governance framework also ensures transparency, accountability and participation, and assists
local government to meet its legislative requirements.

The Governance TAP Team was tasked to:

    Establish a governance framework that provides the structure through which council’s vision
     and objectives can be achieved.
    Ensure all instruments such as local laws, planning instruments, policies and procedures
     transfer to new council.
    Review existing Sunshine Coast Council Risk Register and update to ensure all identified
     risks relating to assets and communities within new Noosa Council boundaries are recorded.
    Develop and maintain a register of impending and outstanding insurance claims for the
     Noosa Shire.
    Determine a preferred delivery model for disaster management and make recommendation
     for consideration by the new Noosa Council.
    Draft an action plan that details how and in what order council might develop the necessary
     plans, policies and documents necessary to flesh out this Governance framework.




                                                                                    Page 69 of 95

Section 70

                Section   Key           Strategic issues      Major Initiative      Sub-    Elements                 Transfer/split                  Interim Organisation Development
                          deliverable   (relates to                                Sectio
                                        methodology)                                 n
                                                                                                                                                                         Recommendation for
                                                                                                                                           Actions required              new council
                   4      Governance    Governance            Corporate             4.1     Corporate                                      Draft interim governance      For consideration of new
                          & Risk                              governance                    governance                                     framework                     council
                          Management                          framework
                                                                                                                                           Review standing orders        Adopt standing orders
                                                                                    4.2     Memberships                                    Identify and review           For consideration of new
                                                                                                                                           existing memberships          council
                                                                                                                                           and seek amendment in
                                                                                                                                           each case where
                                                                                                                                           necessary
                                                                                    4.3     Policy developments      Review policies for   Adopt interim policies        For consideration of new
                                                                                                                     application to new                                  council
                                                                                                                     council
                                                              Delegations and       4.4     Delegations and          Identify and review   Adjust job titles in          Endorse delegations and
                                                              authorisations                authorisations           delegations and       delegations register in       authorisations
                                                                                                                     authorisations        line with interim structure
                                                                                    4.5     FOI
                                                                                    4.6     RTI/ Ombudsman
                                        New council           Council               4.7     Branding/corporate       Options for badging   Interim branding proposal     For consideration of new
                                                              portfolio/committe            identity                 and rebranding new                                  council
                                                              e structure &                                          council identified
                                                              corporate identity
                                                                                    4.8     LG                       Legislative           Liaise with ECQ               Council
                                                                                            elections/representati   requirements                                        meetings/committees
                                                                                            ves                      fulfilled                                           structure, new shire
                                                                                                                                                                         boundary
                                                                                                                     Councillors           Councillors support           Councillors
                                                                                                                     resource              options considered            Reimbursement of
                                                                                                                     requirements                                        Expenses and Provision of
                                                                                                                     considered                                          Facilities Policy
                                        Contracts and legal   Contracts and         4.9     Contracts                Identification of     Assign and renegotiate        For consideration of new
                                        proceedings           legal                                                  existing and          amendments where              council where possible
                                        transferring                                                                 impending leases,     necessary
                                                                                                                     licences, contracts
                                                                                                                     and deeds
Page 70 of 95

Section 71

                Section   Key           Strategic issues   Major Initiative    Sub-    Elements              Transfer/split                   Interim Organisation Development
                          deliverable   (relates to                           Sectio
                                        methodology)                            n
                                                                                                             Review of               Assign and renegotiate      For consideration of new
                                                                                                             significant service     amendments where            council where possible
                                                                                                             contracts incl. waste   necessary
                                                                                                             contracts,
                                                                                                             lifeguards, cleaning,
                                                                                                             mowing.
                                                                               4.10    Business Continuity
                                                                                       Planning
                                                                               4.11    Property ownership    Identify and review     Where necessary amend
                                                                                                             existing property       and transfer ownership to
                                                                                                             ownership titles        new council
                                                                               4.12    Legal proceedings     Identify pending        Assign and transfer
                                                                                                             claims and actions      responsibility
                                                                                                             to be assigned to
                                                                                                             new council
                                                                                                             Identify all current    Transfer proceedings
                                                                                                             proceedings and
                                                                                                             decide transfer
                                                                                                             requirements
                                                                               4.13    Registered trading    Identify and review      Transfer/register in
                                                                                       names, designs,       existing registered     name of new council as
                                                                                       trademarks and        entitlements and        necessary
                                                                                       patents               protections
                                        Risk Management    Risk Management     4.14    Risk management       Identify and review     Implement risk
                                                                                       systems               risk management         management system
                                                                                                             system
                                                                               4.15    Corporate risk        Identify and review     Conduct interim primary     For consideration of new
                                                                                       assessment            risk management         risk assessment and         council
                                                                                                             plans                   develop risk mitigation
                                                                                                                                     strategies
                                                           Disaster            4.16    Disaster management   Identify and review     Fulfil legislative          Agreed model for disaster
                                                           management                                        existing disaster       requirements and            mgt and Disaster Mgt Plan
                                                                                                             management              preferred local/regional    in place with capacity to
                                                                                                             arrangements            model/framework             deliver should an event
                                                                                                                                                                 arise
                                                           Insurance           4.17    Insurance             Review existing         Implement essential
                                                                                                             coverage and            insurance coverage for
                                                                                                             polices for assets,     new entity
                                                                                                             public liability etc.
Page 71 of 95

Section 72

                Section   Key           Strategic issues   Major Initiative    Sub-    Elements      Transfer/split                Interim Organisation Development
                          deliverable   (relates to                           Sectio
                                        methodology)                            n
                                                                                                     Identify impending   Establish policy for
                                                                                                     and outstanding      claims management
                                                                                                     claims relevant to
                                                                                                     new entity
                                        Local laws         Local laws          4.18    Enforcement   Review existing      Amend titles of local        For consideration of new
                                                                                                     local laws           laws, policies and           council
                                                                                                                          procedures and planning
                                                                                                                          instruments to new
                                                                                                                          council with continuity of
                                                                                                                          enforcement
                                                                                                                          Review enforcement
                                                                                                                          policies
                                                                                                                          Establish inventory and
                                                                                                                          official record of all
                                                                                                                          instruments
Page 72 of 95

Section 73

4.5 Information & Communication Technology Transfer Action Plan (TAP)
Information and communications technology (ICT) is vitally important to local government as it
enables councils to achieve their corporate outcomes, efficiently and effectively. It enables service
delivery, technical analysis, design, procurement, record keeping, project management, financial
management and communication.

A competent and appropriate level of ICT will support an organisations flexibility and productivity
which reduces the cost of service delivery, and enhances and provides greater levels of
communication and engagement with the community.

ICT good governance will ensure the investment in information and communication technology
generates business value and mitigates associated risks.

The ICT TAP Team were charged with researching, identifying and implementing low cost, efficient
and effective ICT infrastructure and systems to meet the needs of the new Noosa Council. This
involved:

    Commissioning a review of the ICT options available to take the organisation forward, such
     as mirroring the Sunshine Coast Council ICT systems, shared ICT service agreement with
     the Sunshine Coast Council or building our own infrastructure and business application.
    The Sunshine Coast Council best of breed ICT systems was deemed more complex than
     what would be needed by a much smaller council. Such a system requires a lot of
     customised integration between applications, increased staffing levels to operate and
     maintain.
    The above factors drove the decision by the Transfer Manager to adopt an Enterprise
     Resource Program (ERP) approach. An ERP system is provided by a single supplier and is
     fully integrated and therefore customisation is greatly reduced. However some minimal
     changes may be necessary to business processes in order to accommodate the system.
    A review of options for the provision of infrastructure to support the business application was
     undertaken. It was agreed by the Transfer Manager to move from a capital model to an
     operational model and buy the necessary service in a secure hosted environment (cloud)
     rather than build the infrastructure (servers etc.) on site which would again have a larger
     staffing requirement, and be costly to build initially in order to ensure future storage capacity.
    An Infrastructure as a Service (IaaS) arrangement is entirely flexible in that storage
     requirements can be expanded or decreased as necessary, you need only pay for what you
     use, has international standards applied, provides high levels of security, and provides the
     most up to date equipment and solutions.
    A Panel was established to consider the issues and review tenders for the provision of ICT
     business applications and infrastructure. In undertaking its review, the panel sought
     technical and legal advice and commissioned an independent due diligence specialist.
     Subsequently TechnologyOne and Nexon Asia Pacific were appointed as the successful
     providers.
    Agreements were negotiated which identified service levels and performance targets and
     cause and no cause termination clauses.
    A rationalisation process of existing programs being used was undertaken which reduced the
     number of business applications in use at the Sunshine Coast from 36 down to 16 and were
     either hosted locally or with the new service providers.




                                                                                        Page 73 of 95

Section 74

   Project teams were appointed to manage and oversee the implementation of the ICT
    infrastructure and systems.
   All risks associated with the chosen business applications and services were identified and
    mitigation strategies put in place to ensure as far as possible a problem free start up on I Jan
    2014.
   A process of identifying and extracting data to come across from the Sunshine Coast Council
    to Noosa was initiated. Data was then uploaded to the cloud, reconciled and tested in a
    training environment before being published to a live production environment.
   Throughout the project there was regular reporting provided on progress to the State
    Government, the Transfer Manager and the Noosa Transfer Team in general
   The key objective of ensuring a small but appropriate level of ICT staff was is in place to
    support go-live on 1 Jan was achieved.




                                                                                      Page 74 of 95

Section 75

Attachment 11: Noosa Council Hosted Infrastructure Strategy & Policy




                                                                       Page 75 of 95

Attachment 11: Noosa Council Hosted Infrastructure Strategy & Policy

. YJ Noosa Transfer
P AS¥ Team

        Noosa Shire Council Hosted Infrastructure Strategy
                                       and Policy

      Background
      Hosted   infrastructure compute   and _ storage   offers significant financial and
      operational benefits for Australian government organisations; by shifting IT resources
      from traditional internal infrastructures to hosted infrastructure platforms, costs can
      be reduced, flexibility increased and efficiencies improved.
      The key drivers for the adoption of hosted infrastructure computing by governments
      include:

         e  The need to reduce overall expenditure on IT infrastructure and maintenance;
         e   Adesire to improve organisational flexibility and productivity; and
         e  The need for a more scalable IT platform that allows an organisation to focus
             on business or service priorities and future growth. !

      The drivers described above represent the core vision for the establishment of Noosa
      Shire Council ICT infrastructure and systems, ensuring that they are economic,
      efficient and effective.
      Benefits and Risks of Hosted Infrastructure v On-Site Strategy
      The decision to utilise hosted infrastructure services as a Strategy has been based
      around the following assessment!:

      Improved asset Utilisation                Low asset Utilisation
      Aggregated demand and accelerated         Fragmented demand and duplicative
      system consolidation                      systems
      Improved productivity in application      Difficult to manage system
      development, application management,
      network and end-user
      Specialist resources immediately available to | Difficulty in recruiting and retaining skilled
      resolve issues                            and experience staff
      No up-front or future replacement capital Funding required for up-front and future
      outla                                     replacement capital outla

                ; “Moving to Cloud: Key considerations for government” Telstra Report October 2011

                                                                                    Page 75 of 95

Section 76

Page 76 of 95

Agility
Purchase ‘as a service’ from hosted         Significant time required to build data
infrastructure providers                    centres
Near instantaneous increases and reductions | Weeks/months to increase capacity of
in capaci                                   existing services
More responsive to organisational needs  PO
Pay for only what is used                   Fixed costs which cannot be recovered or
                                            are added to services making them more
                                            expensive for users

Shift focus from asset ownership to service Burdened by asset management
management
Tap into private sector innovation          De-coupled from private sector innovation
Encourages entrepreneurial culture          Risk averse culture
Better linked to emerging technologies   PO

Other Risks and Mitigation

Hosted infrastructure-based services raise new issues with regard to privacy, security,
trust, data loss, data transfer capacity and lock-in with hosted _ infrastructure
providers? and Noosa Shire Council will manage these risks in the following ways:

Privacy — contractual assurance from service providers regarding security and
access to data complies with all Federal and State legislation and Australian
Standards. Regular reviews will be undertaken in conjunction with service providers.

Security — it is acknowledged that many service providers will have better security
than most local governments due to the economies of scale that can be achieved
but also due to the recognition that government clients will require this e.g.
Department of Defence. Contractual assurance will be required on this together
with evidence of regular security penetration testing and information on attempted
security breaches.

Trust — scenario testing of full data and records extractions will be included during
and   after implementation of any hosted infrastructure solution. Contractual
conditions may also be required to ensure that a replicated copy of data is held
under escrow.

                    2 Gary Whitelaw, QGCIO — Presentation 11 July 2013

                                                                              Page 76 of 95

Section 77

Page 77 of 95

Data_loss — the procurement of an ‘active-active’ environment will provide
advanced levels of data recovery. SLA's will be developed fo ensure timely
restoration of  data   is factored   in to the   hosted   infrastructure provider's
responsibilities.

Data transfer capacity — the procurement of sufficient bandwidth will be essential to
ensure quality of service for front-end users. This consideration will be factored in to
decisions in consultation with application and infrastructure service providers.

Lock-in_with hosted infrastructure providers — the procurement process will include
reviewing provider's policies, and if necessary, asking them directly how they
facilitate moving customer data out of their hosted infrastructure storage repository.
Additionally, the provider will be asked whether they offer data migration tools or
services to facilitate the movement of large amounts of data. Finally, providers may
have pledged to support emerging industry standards, such as the Cloud Data
Management Interface (CDMI) standard created by the Storage Networking
Industry Association (SNIA).

                                                                                  Page 77 of 95

Section 78

                Section   Key           Strategic         Major         Sub-      Elements              Transfer/split                            Interim Organisation Development
                          deliverable   issues (relates   Initiative    Section
                                        to
                                        methodology)                                                                                                                  Recommendation for
                                                                                                                                      Actions required                new council
                  5       Information   Interim           Information     5.1     Separation            Establishment and             Data transferred and
                          Technology    communications    technology                                    transfer of data and          systems established
                                        technology        strategy                                      systems
                                        strategy
                                                                                                        Undertake needs
                                                                                                        assessment
                                                                                                        Consider delivery models      Preferred models
                                                                                                        and shared services           implemented
                                                                          5.2     Facilities            Council facilities            Plan for locating and housing
                                                                                                                                      relevant IT business systems
                                                                                                                                       ICT infrastructure and
                                                                                                                                      delivery program in place to
                                                                                                                                      maintain business continuity
                                                                          5.3     Infrastructure        Investigate split of system   Implement architecture and      New website established
                                                                                  technology            architecture and              components
                                                                                                        components
                                                                          5.4     Business Software     Investigate division of all   Implement appropriate
                                                                                  and applications      business systems              business systems
                                                                          5.5     Data centre           Develop data centre           Establish data centre
                                                                                                        strategy
                                                                          5.6     Application servers   Packages requirements         Implement
                                                                                                        for redeployment to new
                                                                                                        council
                                                                          5.7     Standard operating    Desktop and                   Implement
                                                                                  environment           infrastructure related
                                                                                                        software deployed across
                                                                                                        all work stations
                                                                          5.8     Communications        Map voice and data            Functioning communications
                                                                                                        network and separate          links
                                                                          5.9     Property and rating   Identify Noosa properties,    Implement
                                                                                                        review existing system,
                                                                                                        identify critical functions
                                                                         5.10     Document              Separate dataworks to         Separate dataworks to
                                                                                  management system     create two functioning        create two functioning
                                                                                                        systems                       systems
Page 78 of 95

Section 79

                Section   Key           Strategic         Major         Sub-      Elements               Transfer/split                       Interim Organisation Development
                          deliverable   issues (relates   Initiative    Section
                                        to
                                        methodology)                                                                                                             Recommendation for
                                                                                                                                     Actions required            new council
                                        Records           Records        5.11     Records                Review existing council     Transfer policy and         For consideration of new
                                                          management              management             records management          procedures. Draft new       council
                                                          systems and                                    policies and practices      records management policy
                                                          processes                                                                  and practices
                                                                         5.12     Develop process for    Separation and sharing of
                                                                                  the transfer of        records
                                                                                  records and archival
                                                                                  storage
                                                                                  arrangements
Page 79 of 95

Section 80

4.6 Human Resource Transfer Action Plan
The Human Resource TAP Team’s role was to ensure the new Noosa Council has the human
resources in place that are:
    necessary to effectively and efficiently service the community, and
    aligned with corporate priorities.

The initial focus of the group was to have an interim structure and processes and procedures in
place for 1 January 2014 to be considered and adopted by the new Noosa Council.

The longer term objective is to have in place a Strategic Human Resource Management Plan that
links human resource functions with the strategic objectives of the Noosa Council.

Significant challenges were experienced during the process:
     In accordance with the LDIR, the Sunshine Coast Council Chief Executive Officer identified
      positions and employees to transfer to the new Noosa Council. This advice was delayed and
      not received until the 28 October 2013 which was later than expected. This impacted on the
      time available to deal with staffing arrangements and population of the interim structure.
     The Sunshine Coast Council conducted a review of its organisation including a restructure.
     The new Noosa Council is required to comply with the existing Sunshine Coast Council
      certified agreements. This has financial implication for the new Noosa Council.

This multifaceted task involved (but was not limited to), the following steps:
    Review staff and positions nominated to transfer to the new Noosa Council and identify the
     roles required in the new organisational structure.
    Draft an interim organisational structure and populated via direct translation and competitive
     process to ensure the alignment of employees into roles within the interim structure.
    Undertake workforce planning activities, to ensure the new Noosa Council has the correct
     number of employees and appropriate skill set to meet corporate goals.
    Establish procedures to guide the process of populating the interim structure, including
     interim appointment instruments such as correspondence and contracts to ensure legal
     obligations are met.
    Review contracts and the conditions of employment of transferring employees including
     terms of contract, appointment letters and seek legal advice where necessary.
    Communicate the transfer process to staff.
    Review workforce accommodation requirements to ensure adequate facilities and resources
     are provided for employees to undertake their roles in a safe work environment.
    Ensure the smooth transition of staff entitlements associated with the new payroll
     configuration.
    Produce an accrual and consolidated list of all employees and pay details and map existing
     systems to the new system to ensure access to accurate, relevant employee data.
    Implement a new workforce work place health and safety plan that meets council’s significant
     obligations under the Work Health and Safety Act 2011 including training and accreditation,
     safe work practices and workplace health and safety systems.




                                                                                     Page 80 of 95

Section 81

                Section   Key           Strategic      Major Initiative    Sub-     Elements        Transfer/split                         Interim Organisation Development
                          deliverable   issues                            Section
                                        (relates to
                                        methodology)                                                                                                      Recommendation for new
                                                                                                                                Actions required          council
                  6       Human         Staffing and   HRM strategy         6.1     Strategic HRM   Interim organisation        Recruit new staff and     For consideration of new council
                          Resource      interim org.   and interim                                  structure including         transition staff to
                          Management    structure      organisational                               executive structure         interim structure
                                                       structure
                                                                                                    Review of                   HRM strategy,             Approve corporate structure
                                                                                                    employees/positions         workforce plan and
                                                                                                    identified to transfer      interim structure

                                                       I R Plan             6.2     Employee        IR plan incl. union         Develop IR Plan and
                                                                                    relations       negotiations                formalise
                                                                                                                                union/employer
                                                                                                                                relationships and
                                                                                                                                mechanisms incl.
                                                                                                                                union consultative
                                                                                                                                committee
                                                                                                    Review provisions of        Application of            Preparation for new CA
                                                                                                    Certified Agreements,       provisions/entitlements   negotiations in 2014
                                                                                                    other industrial
                                                                                                    instruments polices and
                                                                                                    contracts
                                                                            6.3     Volunteers      Identify and review         Identify level of         For consideration of council
                                                                                                    volunteer arrangements      volunteer involvement
                                                                            6.4     Employee        Review existing contract    Provision of employee
                                                                                    support         and level of service,       support services (
                                                                                                    amend and renegotiate       contract)
                                                                                                    with contractor
                                                                            6.5     Employment
                                                                                    contracts
                                                                            6.6     Code of                                     Review Code of
                                                                                    Conduct                                     Conduct in line with
                                                                                                                                new organisational
                                                                                                                                values and culture
                                                                            6.7     HRMIS           Identify employee           Transition of data to
                                                                                                    data/information            new HRMIS
                                                                                                    Identify requirements and   Transfer
                                                                                                    review systems options.     /establishment of
                                                                                                    Provide input into          information to new
Page 81 of 95




                                                                                                    business case evaluation    system

                                                                            6.8     WHS             WH&S Plan/systems

Section 82

4.7 Planning Transfer Action Plan (TAP)
The Noosa Plan (8 August 2011) provides the framework for managing development in the new
Noosa local government area including all premises, roads, internal waterways and local
government tidal areas and interrelates with the surrounding local government areas. The Noosa
Plan is an amended version of the 2006 Noosa Plan and will remain in place following de-
amalgamation. It is augmented by a temporary planning instrument for vegetation management
(Temporary Local Planning Instrument 02-2013 (Vegetation Protection Overlay).

The role of the Planning TAP team was to identify key tasks that needed to be actioned to ensure
the new Noosa Council had in place a strategic development framework at 1 January 2014. The
purpose of this framework was to ensure:
     The continued application of the existing Noosa Plan (which continues day 1).
     Development applications smoothly transition through the regulatory process.
     The public has access to planning and strategic development information on-line.

This involved:
     The review of established planning processes and procedures and the identification and
      implementation of modifications to reduce levels of administration and ensure a simple
      process wherever possible.
     The mapping of information, the identification and modification of key current planning
      documents to ensure all information was readily available at day 1.
     Establishing an equivalent PD On-Line service.
     Reviewing the current Building Benefits Scheme that operates across the Sunshine Coast
      and making recommendations for council to consider at its meeting of 2 January 2014.
     Reviewing the current service level agreement with Unity Water and adding an addendum to
      ensure it meets the needs of the Noosa community.
     The transition of development applications for the Noosa region to staff that would be
      transitioning back to the new Noosa Council.
     The alignment of staff to functions and a review and update of legislative changes that have
      taken place since amalgamation. This also involved the alignment of delegations to staff with
      appropriate areas of expertise. These actions would ensure a small planning team has the
      capacity to adequately operate across a variety of specialist planning areas.
     Develop strategies to address areas of specialisation where staff would not be coming
      across to the new Noosa Council as at 1 January. The strategy includes the outsourcing of
      specialist hydrologist and flood planning.




                                                                                     Page 82 of 95

Section 83

                Section   Key           Strategic         Major         Sub-     Elements              Transfer/split                          Interim Organisation Development
                          deliverable   issues (relates   Initiative   Section
                                        to
                                        methodology)
                                                                                                                                  Actions required          Recommendation for new council
                  7       Planning      Planning          Integrated     7.1     Strategic planning    Continuation of            Responsibility for
                                                          planning                                     application of existing    Noosa Planning
                                                                                                       Noosa Planning Scheme      Scheme transferred
                                                                                                       Continuation of            Transfer current PIP      For consideration of new council
                                                                                                       application of Priority    and review charges
                                                                                                       Infrastructure Plans
                                                                                                       (PIPS)
                                                                                                       Continuation of            Responsibility for        For consideration of new council
                                                                                                       application of existing    Noosa TLPI
                                                                                                       Temporary Local            transferred
                                                                                                       Planning Instruments
                                                                                                       Transfer draft planning    Review current draft      For consideration of new council
                                                                                                       scheme documentation       planning scheme and
                                                                                                       and submissions relating   submissions for
                                                                                                       to Noosa                   Noosa


                                                                         7.2     Budget Preparation    Identify and review        Prepare list of current   For consideration of new council
                                                                                 (Current and          current and proposed       planning projects and
                                                                                 strategic Projects)   planning projects for      identify their current
                                                                                                       Noosa                      status
                                                                         7.3     Delegations           Identify delegations and   Review current            For consideration of new council
                                                                                                       authorisations and         delegations and
                                                                                                       councillor protocol        authorisations
                                                                         7.4     Documentation         Identify and review        Adjust templates for      Adopt new templates
                                                                                                       forms, correspondence      new council
                                                                                                       & notice templates
                                                                                                       Identify documents to be   Transfer to new
                                                                                                       transferred to new         council
                                                                                                       council
                                                                         7.5     Environment levy      Review and identify        Apply/transfer process    For consideration of new council
                                                                                                       policy for Environmental   to new council
                                                                                                       Levy
Page 83 of 95

Section 84

                Section   Key           Strategic         Major         Sub-     Elements            Transfer/split                           Interim Organisation Development
                          deliverable   issues (relates   Initiative   Section
                                        to
                                        methodology)
                                                                         7.6     Planning fees and   Review fees and             Draft fees and           For consideration of new council
                                                                                 charges             charges for development     charges policy for new
                                                                                                     applications and            council
                                                                                                     searches
                                                                         7.7     Project Appeals     Identify current appeals,   Responsibility           For consideration of new council
                                                                                 Management          claims and actions for      transferred to new
                                                                                                     new council                 council
                                                                         7.8     Lodgement of DA     Identify all development    Responsibility for
                                                                                 applications        applications, searches      assessment and
                                                                                                     and correspondence          response transferred
                                                                                                     under The Noosa Plan        to new council
                                                                                                     Review development          Apply/transfer process   For consideration of new council
                                                                                                     assessment process          to new council
                                                                                                     Review Service Level        Transfer to new
                                                                                                     Agreement with              council and establish
                                                                                                     Unitywater                  new staff contacts
                                                                                                     Review and identify         Determine
                                                                                                     assessment process for      responsibilities for
                                                                                                     Noosa on Weyba              new council
                                                                                                     application
                                                                         7.9     Regional            Review and identify         Transfer to new          For consideration of new council
                                                                                 Information &       existing                    council and where
                                                                                 Demographics        committees/work groups      necessary identify
                                                                                                                                 new staff contacts
                                                                        7.10     Community profile   Review and identify         Prepare a base
                                                                                                     existing demographic        community profile for
                                                                                                     data for Noosa area         Noosa area
Page 84 of 95

Section 85

Section 5 – Moving Forward
All existing Sunshine Coast policies, procedures, local laws and planning instruments transferred
to the new Noosa Council on 1 January 2014. The new Noosa Council will establish key policies,
strategies and programs in accordance with the Operational Plan and Budget adopted at its first
meeting on 2 January 2014.

5.1 Organisational Principle and Values
The Transfer Manager outlined his vision for the new organisation as follows:

 “A customer focused united team who are empowered to make decisions efficiently and effectively
in the best interests of the whole council and the community.”

The Transfer Manager’s vision for the new Noosa Council will be driven by a set of principles and
values that have not only proven to be successful in the past but are also associated with high
performing organisations. The principles and values that will underpin the development of a
responsive and effective council organisation are:

1.   Customer focused
2.   One united team
3.   Empowered staff who make decisions
4.   Whole of council approach




                                                                                     Page 85 of 95

Section 86

Attachment 12: Organisational Principles and Values




                                                      Page 86 of 95

Attachment 12: Organisational Principles and Values

              Noosa Transfer
              Team

                                    Principles and Values

      As we move towards the creation of the new Noosa Council it is important that we all share a
      common set of values and principles.
      While this will be a new organisation, one of the important things that the community wanted back
      was a very responsive and effective Council organisation such as the one that served them pre
      amalgamation. That organisation was driven by a set of principles and values and these have been
      revisited and used to form the basis of a set of values on which we can move forward into the
      future.

      The intent is not to invent a set of abstract principles or values that are imposed on people, but to
      build on core principles that have not only proven to be successful in the past but are also
      associated with high performing organisations. These will help to guide our future.

          1. Customer focused

             The customer is our singular focus. We keep the fact that “the community are our
             customers” in the forefront of every decision and action we take.
             We are here to serve our community in everything we do.
             We will operate in an efficient and effective businesslike manner to ensure long-term
             sustainability and to meet community expectations giving them real value for their money.

         2. One united team

             We are all new staff members of this new organisation and will work as a united team.
             Where we came from is irrelevant as we go forward together to build a great organisation.
             We operate as a team using the skills and experience of all staff.
             We recognise the value of a diverse work force and actively support the principles of equal
             employment opportunity.

         3. Empowered staff who make decisions
             We all have the power to make decisions in our own areas of authority. We know we will
             be supported when we do so.
             We are never satisfied with the status quo: we will always strive to be improve Council’s
             service and enthusiastically pursue innovative ways of doing so.
             We constantly strive to achieve a balance between, the environmental, social and
             economic needs of the community: the Triple Bottom Line.

                                                                                          Page 1 of 2

                                                                                          Page 86 of 95

Section 87

Page 87 of 95

4. Whole of Council approach
       A whole of Council approach will always be taken, with every decision being made on the
       basis of what is best for the whole organisation, in accordance with Council's policies and
       practices.
       We   share   information  throughout  the  organisation  using  vigorous  and  open
       communication.

       We recognise the importance of involving all our fellow staff members in the decision
       making process, with managers providing coaching, support and leadership.

In short our principles and values are:
       1. Customer focused

       2. One united team

       3. Empowered staff who make decisions
       4. Whole of Council approach

  A customer focused united team who are empowered to make decisions efficiently and
          effectively in the best interests of the whole Council and the community.

                                                                                   Page 2 of 2

                                                                                  Page 87 of 95

Section 88

5.2 Noosa Council’s Elected Representatives
Elections for new councillors to represent the Noosa community were held on 9 November 2013.
No divisional boundaries were established so councillors will not be elected to represent specific
geographical areas; rather councillors will make decisions on a regional basis. The following
individuals were elected:

Mayor                                             Deputy Mayor
Noel Playford                                     Bob Abbot

Councillors
Tony Wellington
Joe Jurisevic
Frank Pardon
Frank Wilkie
Sandra Bolton

The councillors were officially declared into office at a ceremony on 2 January 2014 held at the
Cooroy Memorial Hall. The first meeting of council was then held at council’s chambers in
Tewantin on the same day, where a number of important decisions were made, including the
following standing committees.

Council’s decision making process will be based around a structure of two standing committees
each comprising the Mayor and three councillors (Committees), a standing committee comprising
all councillors (General Committee), and the Ordinary Meeting.

The following standing committees were established:
     The Infrastructure and Services Committee comprising the Mayor, Cr Bob Abbot, Cr Sandy
      Bolton and Cr Frank Pardon; and
     The Planning and Organisation Committee comprising the Mayor, Cr Tony Wellington, Cr
      Frank Wilkie and Cr Joe Jurisevic;
     The General Committee comprising the Mayor and all Councillors;

The roles of the Infrastructure and Services Committee, the Planning and Organisation Committee,
and the General Committee are:

1.   To make recommendations to Council on:
         The formulation of program policies, objectives, priorities and levels of service and the
          course of action for specific issues and matters presented to the relevant committee for
          determination;
         Issues arising from the monitoring and review of the operation and performance of the
          Council’s programs.
2.   To provide oversight and guidance to staff on policies and issues relating to the programs
     under their Department’s jurisdiction.

The areas of responsibility assigned to the Infrastructure and Services Committee include those
programs and responsibilities assigned by the interim organisation structure to the Community
Infrastructure Department, and the Community and Development Department, with the exception
of Planning and Development programs.



                                                                                     Page 88 of 95

Section 89

The areas of responsibility of the Planning and Organisation Committee include those programs
and responsibilities assigned by the interim organisation structure to the Organisational Services
Department, the Executive Office, and the Planning and Development programs of the Community
and Development Department.

The General Committee has the responsibility to deal with matters not dealt with at the
Infrastructure and Services Committee and the Planning and Organisation Committee.
.
Appendix 5:       A copy of the agenda for the first Ordinary Meeting.




                                                                                    Page 89 of 95

Section 90

Page 90 of 95

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Key                                                                       [
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_ Proposed Noosa Shire Council                                            |
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                                                                          Page 90 of 95

Section 91

Name                                   Noosa Shire Council
Boundaries                             The former Noosa Shire Council would be
                                       re‐formed to its pre‐2008 boundary
Elections                              Quadrennial
Remuneration category                  Category 4
Classification                         Shire
Composition of mayor and councillors   1+6
Quota                                  N/A
Divided/Undivided                      Undivided
Population 2006                        48,556
Projected population 2026              58,432




                                                                        Page 91 of 95

Section 92

                          Electors at Close of Roll:      35,550

                          Last Updated Date/Time:         19/11/2013 11:10:10 AM
                          Percentage of Roll Counted: 85.09%

Declared

Candidate                             Party      Votes      Graph                                    %

GJESTLAND, Ptor                                  7,623                                               4.41

LOWE, Paul                                       2,412                                               1.39

JURISEVIC, Joe                                   15,242                                              8.82

BARRY, Mike                                      2,270                                               1.31

McGREGOR, Peter                                  6,609                                               3.82

JARVIS, Bob                                      7,096                                               4.10

STOCKWELL, Brian                                 8,723                                               5.04

PARDON, Frank                                    13,060                                              7.55

PRESNELL, Adam                                   1,756                                               1.02

WELLINGTON, Tony                                 17,464                                              10.10

GOWER, Darlene                                   11,239                                              6.50

BOLTON, Sandra Leigh                             11,543                                              6.68

GLASGOW, Jess                                    7,443                                               4.30

ABBOT, Bob                                       22,259                                              12.87

BONSALL, Allan                                   9,088                                               5.26

HAYES, Brian                                     4,896                                               2.83

TREVITHICK, Gary                                 8,425                                               4.87

WILKIE, Frank                                    12,090                                              6.99

MAXWELL-JONES, Janene                            3,670                                               2.12

  indicates member(s) elected at last election    indicates elected candidate(s) for this election

Total Formal Votes                                          172,908                                  100.00

Total Informal                                              1,431                                    0.82

Total Votes                                                 174,339

Total Ballots                                               30,249




                                                                                                 Page 92 of 95

Section 93

In preparing for change over day of 1 January 2014, the Transfer Manager worked closely with the
Mayor and Councillors elect, firstly through the induction process and then reviewing the draft
2013/2014 operational plan and budget.

Councillors have a number of important responsibilities to execute when they take up their roles. A
Councillor orientation workshop was conducted to assist councillors to better understand:

    Their role and responsibilities.
    Leadership and decision making
    Ethical and legal behaviours
    Planning, budget and reporting
    Planning schemes and local laws
    The local government act
    The role and responsibility of council officers
    Community expectations
    Meeting procedures




                                                                                     Page 93 of 95

Section 94

Attachment 13: Council Meeting Calendar 2014
Page 94 of 95

Attachment 13: Council Meeting Calendar 2014
      xm                ,                 -

              Janene 3014     —retmaary304                                     March 2014             aero
       Mien Tan Wed Ths fi Ser San                                                                   [Mon Tue Wed Thu Fri Sat Sun |

       Mon Tue Wed Thu Fri Sat Sun

        12  13  14  15  16  7   18        eo     eB                  pi tS te Tes | pe Bw se
        “en                                          Re

             September 2014                  October 2014                    November 2014                   December 2014
       Mon Tue Wed Thu Fri Sat Sun
                                 |)      ee                           ee)                             eee
 .     OMe |                         ee                               ee)
          ee                             ee                                           ee              eae
 So    2                           eee es) eee eS]
 °     Infrastructure & Services Committee: Mayor Noel Playford, Cr Bob Abbot, Cr Sandy Bolton, Cr Frank Pardon
Ne)    Planning & Organisation Committee: Mayor Noel Playford, Cr Tony Wellington, Cr Frank Wilkie, Cr Joe Jurisevic
 a

Section 95

5.3 Key Milestones
January to June 2014

In moving forward, the new Noosa Council will have a focus on service delivery standards, long
term financial sustainability and finalisation of the de-amalgamation process.

The first six months of operation is expected to be a time of community engagement and planning
where ideas are unpacked and plans, policies and strategies are put into place in line with the
Operation Plan and Budget adopted by Council at its meeting of 2 January 2014.

Over the coming months Council is expected to:
    Commence the process for the development of the 2014-2015 financial year budget.
    Establish the Corporate Plan for the new Noosa Council.
    Finalise de-amalgamation at 30 June 2014.
    Conduct a review of service delivery and standards.
    Move from an interim organisational structure to a permanent organisational structure.
    Establish a long term financial plan for the organisation
    Develop asset management plans
    Review Noosa’s strategic land use plan




                                                                                    Page 95 of 95

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