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2020-07-10 SM Agenda - Item 4 - Attachment 1 - Level of Service Catalogue 20-21

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                       TABLE OF CONTENTS
Item   Service                                               Page
 1     Aged & Disability Support                              4
 2     Asset Management                                Under development
 3     Beaches & Coastal Foreshores                           8
 4     Canals & Waterways                                     11
 5     Cemeteries                                             15
 6     Community Development                                  18
       a) Community Development - Planning & Support          18
       b) Community Buildings & Facilities                    22
 7     Customer Service                                       24
 8     Council Buildings                               Under development
 9     Council Property Management                     Under development
10     Cultural Development
       a) Cultural Planning & Support                         27
       b) Visual Arts Venues & Programs                       29
       c) The J Entertainment & Community Venue               33
       d) Heritage Protection & Preservation                  35
11     Development Services
       a) Development Assessment & Compliance                 38
       b) Building & Pool Compliance                          41
       c) Plumbing Services                                   44
12     Disaster Management                                    47
13     Economic Development                                   49
14     Elected Council                                        52
15     Financial & Revenue Services
       a) Financial Services                                  54
       b) Revenue Services                                    59
16     Fleet                                                  62
17     Governance                                             64
18     Holiday Parks                                          70
19     ICT                                             Under development
20     Infrastructure Design & Project Delivery        Under development
21     Land & Habitat Conservation
       a) Bushland Reserve Management                         72
       b) Environmental Partnership Programs                  75
       c) Pest Management                                     78
       d) Environmental Management Services                   82
22     Land Use Planning                                      86
23     Libraries                                              90
24     Lifeguards                                             96



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