2020-07-10 SM Agenda - Item 4 - Attachment 1 - Level of Service Catalogue 20-21

                                   ACTIVITY                                               SERVICE LEVEL TARGET
Management Accounting
[Includes development of Council’s budget, monitoring and analysis of performance against budget, cost control,
monthly internal reporting to managers and other stakeholders, management of grants revenue funding]

Cyclic activities                      Undertake the annual budget                   Annual (over 4 month period)
                                       development process. This includes
                                       development of guidelines, support and
                                       guidance for managers, critical analysis
                                       of submissions, report development and
                                       presentation to Council
                                       Undertake the periodic budget review          3 times per year
                                       process for:                                  August, November, April
                                       BR1 (Carry overs)
                                       BR 2 & BR 3 (Emerging issues)
                                       Month end review, including                   Monthly
                                       investigation of key issues, analysis of
                                       variance, corrective journals and
                                       standing month end journals, liaison the
                                       managers and other key staff.
                                       Financial review and signoff of grant         As required by provider (ranges from
                                       acquittals                                    quarterly to annual reporting)
                                       Grants register review & updates              Monthly
                                       Reporting – Operating performance             Monthly
                                       (internal purposes)
                                       Reporting – Grant revenue                     Monthly
                                       (internal purposes)
                                       Reporting – Restricted funds/levies           Ranges from monthly to annual
                                       (internal and external)                       (case specific)
                                       Reporting – ABS Construction Survey           Quarterly
                                       (external)
                                       Support & review meetings with                Monthly
                                       Managers (building officer financial
                                       capacity)
                                       Monitor and manage projects linked to         Ongoing
                                       financial & asset work order system
                                       Systems accounting to manage the              Ongoing
                                       internal controls and user access to
                                       systems and processes
Reactive work                          Corrective journals                           Daily
                                       Reporting/enquiries (branch specific)         Ad hoc
                                       Staff training in use of T1 financial         Ad hoc
                                       systems
Capital Project Financial Management and Asset Accounting
[Activities involve all financial and processing aspects of the asset lifecycle including project initiation, funding, cost
control during construction, capitalisation, life assessment, depreciation and renewal / disposal at end of life]

Cyclic activities                      Cost control and variance analysis to       Monthly
                                       budget for all current capital works
                                       projects
                                       Provide strategic financial guidance to     Monthly
                                       Council on capital project matters
                                       through participation at Project
                                       Control Group and the Capital Works
                                       Executive
                                       Promote adherence to the QTC                Ongoing
                                       Project Assessment Framework for
                                       financial delivery of capital projects
                                       Annual financial revaluation of non-        Annual
                                       current assets – rolling program of
                                       selected classes each year to ensure
                                       each class is revalued between every
                                       3-5 years


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