Original source · versioned page text
2020-07-10 SM Agenda - Item 4 - Attachment 1 - Level of Service Catalogue 20-21
Text sections have not been matched to the original PDF pages. Use the original document to check page numbers.
KEY SERVICE METRICS
Cost of Service
Lifeguard Services 2018/19 2017/18
Costs of operations and maintenance 1,327,007 1,279,700
Beach attendance 3,593,947 4,015,427
Cost per attendance 0.37 0.32
Rateable properties 30,500 30,000
Cost per rateable property 43.51 42.66
PERFORMANCE MEASURE
Service Indicator Performance Measure Methodology
Beach Lifeguards Satisfaction Noosa community satisfaction Community satisfaction mean
mean rating score compared to performance rating from the LGAQ
the State mean rating score Community Satisfaction Tracking
(out of optimum rating of 5). Survey for Provincial areas for:
NSC mean State mean Theme: Community Lifestyle
rating (2019) rating (2017) Services
Function: Community Safety
3.91 3.55 (includes lifeguard services)
1
Source – Australian Lifeguard Service Noosa Region Annual Report 2017-2018
2 Source - Sunshine Coast Council and SLSQ Agreement Lifeguard Services Transition employees and assets – 11th October
2012. The Agreement and service components relating to Noosa Shire Council beaches transferred to Noosa Council as
legislated under Local Government (De-amalgamation Implementation) Regulation 2013.
3 Commencing first Monday in May each year.
Page 98
See the original
The page text is free to read. Viewing or downloading an original file needs an account.
Log in to see the originalLog in to download the original file
Large file: the download may take up to a minute.
Searchable page text hides email addresses. Original files are unchanged and may show email addresses.