2022-03-14 General Committee Meeting Agenda

GENERAL COMMITTEE MEETING AGENDA   14 MARCH 2022




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GENERAL COMMITTEE MEETING AGENDA                                                         14 MARCH 2022

 Table 3.10. Payment Methods by Cabled Service
   Ferry Service      Vetaiis of Payment Methods
   LocalGovernment Authorities
                      * Cash payment only with silver coins not accepted
 Noosa North Shore | Payment is made upon boarding the vessel
                      * Minor tnalling of EFTPOS has been undertaken since 2020
                      « EFTPOS payment only
   5   Point          * EFTPOS payment infrastructure utilising CBA Albert EFTPOS tablets
                      * Payment is made at the ferry cabin after boarding the vessel
                      * Noissues reported with EFTPOS
                      « EFTPOS and cash payments available
                      « Ferry tickets are purchased at the ticket booth on the southem side or on board the ferry
                      © EFTPOS can drop out on the ferry and may take 1-2 minutes per transaction and as such all
  Daintree River        transactions are processed at the ticket booth on the southern side either upon entering or exiting
                        the ferry to avoid delays
                      « All vansactions are processed on board the ferry outside of ticket booth operating hours
                      e Cash p      is are required when the EFTPOS is down
                      « EFTPOS and cash payments available
                      « EFTPOS payment infrastructure utilises Square readers connected to the ferry operator's smart
  Hibbard +             phone — there were concerms with traditional mobile EFTPOS terminals in rain/adverse weather
  Settlement Point      conditions which is why the Square option was selected
                      * Payment is made upon boarding the vessel
                      * 20-30 second  processing time per vehicle for EFTPOS
                      « EFTPOS and oniine payments only
  eee                 * Payment and proof of purchase is provided at the Jardine Ferry Roadhouse prior to boarding
                      « Cash payment only
                      * Payment is made upon boarding the vessel
 Bombah Point         ¢ No reason provided for cash only, but given its location access to existing infrastructure, limited
                       mobile coverage within a national park, and limited patronage and level of service provided may
                        be reasons    EFTPOS is not provided
                      * Bookings not taken as vessel operates as an on-demand service
  Moaaill             « Cash payment only
                      « Payment is made upon boarding the vessel
                      « Contractor was unable to be contacted to provide insight into why the service is cash only
Source: Consullation with ferry providers, online data sources

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