CONSOLIDATED COMMUNITY ENGAGEMENT PROGRAM FEEDBACK 2025-2026 · Attachment 1 - Interactions and Engagement Summary for 2025-26 Final

This analysis identifies those services that are highly valued and being well deliver       ed, as
well as those that are important to residents but perceived as underperforming. This
approach provides a clearer, evidence       -based framework for prioritising improvement
efforts.

The results highlight five service areas in the ‘nurture’ category, which are performing
strongly and are highly valued, indicating the need for continued investment to maintain
satisfaction.

While no services were identified as ‘urgent’, seven areas fall within the ‘manage’ category         .
Services that are considered highly important but are not fully meeting community
expectations. These areas have a strong influence on overall perceptions of Council
performance and represent key opportunities for targeted improvement and resource
focus.




Community Ideas – Themes from free -text responses



Respondents were additionally invited to provide suggestions regarding what Council's
service delivery priorities should be for the upcoming two years. 345 survey respondents
provided ideas through a free text response. The suggestions were numerous and ve              ry
diverse from large strategic issues like climate change to localised operational requests