CONSOLIDATED COMMUNITY ENGAGEMENT PROGRAM FEEDBACK 2025-2026 · Attachment 1 - Interactions and Engagement Summary for 2025-26 Final

2025 Community Satisfaction Survey

Survey Overview


The 2025 Community Satisfaction Survey provides a statistically valid snapshot of
resident and ratepayer views on Council performance and priorities across 50 Council
service areas.


The Place Score survey     between 28 April and 23 May 2025        achieved responses from 398
randomly selected residents and ratepayers aged 15 years and over. The sample reflects
the Shire’s demographic profile and provides a reliable basis for understanding community
views on Council performance and future priorities.


The survey was designed to meet accepted standards of statistical validity in both sample
size and demographic composition.


For budget considerations, the survey is particularly valuable because it:
• Provides a resident perspective on      levels of satisfaction with operational     areas
   and identifies current priorities;
• Highlights areas where     areas of high importance are not matched by
   performance expectations, indicating potential priorities for resourcing or reform; and
• Adds qualitative context through free     -text responses that    further explain
   which areas the community wants Council to focus on.




Performance


Council received an overall performance rating of 79% which means that 79% of
respondents selected     very good, good or average to describe their level of satisfaction
with Council's performance over the past two years.