Service Level Catalogues

Service Listing 2 of 3

 Service Output                      SPORT & RECREATION
                                     Providing direction and support for development and operation of
                                     sporting and recreation activities and provision of facilities including
                                     sports fields, aquatic centre and indoor recreation facilities.

 Service Activity                    Community Swimming Pools
                                     Includes the Noosa Aquatic Centre 50m, 25m and 17m heated pools,
                                     heated toddler pool & bubble pool and associated facilities supporting
                                     recreational swimming and fitness programs; as well as pools located at
                                     Tewantin, Cooroy & Pomona State Schools where Council provides
                                     funding to allow access to the community.

 Responsible Area 1                  Department                               Branch
                                     Community Services                       Community Facilities Management

 Cost Centres                        Noosa Aquatic Centre                     2605
                                     Community Pools (Schools)                2709

 Key statistics                      Visits per annum                            2018/19        2017/18        2016/17
                                     Noosa Aquatic Centre                        240,895        242,922        245,308
                                     Tewantin School Pool                          9,588          6,835          5,706
                                     Cooroy School Pool                            7,502          6,820          5,644
                                     Pomona School Pool                                n/a        3,180          1,366

 Legislative responsibility to       No
 provide this service                Service is traditionally provided by local government as a community service


 SERVICE DELIVERY MODEL
 Service is predominately provided in-house with contracted services to run the café and some programs.
 Contractors are also utilised for maintenance and some operational activities.



                                 ACTIVITY                                            SERVICE LEVEL TARGET
 Noosa Aquatic Centre - Recreational Swimming & Programs
 (Includes recreational swimming as well as programs such as learn to swim, squad training, aqua classes and lap
 swimming)
 Opening hours 2                    Summer (approx. October-April)
                                    Monday to Friday                        5:00am - 7:00pm
                                    Saturday, Sunday and Public Holidays 7:00am - 6:00pm
                                    Anzac Day                               1:00pm - 5:00pm
                                    Winter (approx. April – September)
                                    Monday to Thursday                      5:30am - 7:00pm
                                    Friday                                  5:30am – 6:00pm
                                    Saturday, Sunday and Public             7:00am - 5:00pm
                                    Holidays:

                                     Closed Christmas Day and Good Friday.
 Noosa Aquatic Centre - Allied activities
 (Swim retail shop, café, crèche, events hire, lease of space for complimentary health services)
 Opening hours                       Swim shop                                 As per facility opening hours

                                     Fitness studio (gym)                      As per facility opening hours but not
                                                                               always staffed. Staffing hours are:
                                                                               Mon – Fri: 5am – 9.30am
                                                                               Wed: 3pm – 5pm
                                                                               Sat/Sun: No staffing hours
                                     Café (contract service)                   Monday to Friday