Service Level Catalogues

Measure                                          Metric               Benchmark Comparison
Volume of waste diverted as a      2018/19     2017/18 2016/17        State Government Target
percentage of total waste stream   42.06%       40.95 % 43.44%        by 2024 55%
collected or received

PERFORMANCE MEASURES
Service          Indicator         Performance Measure                Methodology
Waste Management Satisfaction      Noosa community satisfaction       Community satisfaction mean
(Recovery &                        mean rating score compared to      performance rating from the LGAQ
Education)                         the State mean rating score (out   Community Satisfaction Tracking
                                   of optimum rating of 5).           Survey for Provincial areas for:

                                     NSC mean         State mean      Theme: Basic Services &
                                    rating (2019)    rating (2017)    Infrastructure
                                                                      Function: Waste Management
                                        4.08              3.90