Service Level Catalogues(PDF, 3MB)

                                ACTIVITY                                          SERVICE LEVEL TARGET
                                   Prepare Threatened Species Roadmap         Draft adopted May 2022. In
                                                                              consultation.
                                   Eastern Beaches Foreshore                  In development. Draft anticipated
                                   Management Plans                           June 2022.
Reactive work                      Review and develop Council response        As required.
                                   to legislative and policy changes by       No defined level of service – subject
                                   other levels of government.                to other levels of government
                                                                              timelines.

                                   Advisory service – review of               As required.
                                   environment-related technical reports
                                   for other areas of Council.

                                   General enquiries                          No defined level of service.
                                                                              Response provided within 5 business
                                                                              days.

                                   Advice on environment policy               As required
                                   provisions for planning scheme

                                   (e.g. Biodiversity Overlay, Biodiversity
                                   Assessment Report, Koala Habitat
                                   Mapping, Offsets Policy)

Environmentally significant land acquisition and protection program
[Activities include prioritisation, assessment and evaluation of prospective environmentally significant land
acquisitions, evaluation of applications by private landholders to enter into Voluntary Conservation Agreements.

Cyclic activities                  Environment Levy Working Group              Monthly, or as required
                                   Meetings
Reactive work                      Assessment and evaluation of               No defined level of service –
                                   environmental land values for property     assessments undertaken as
                                   identified for acquisition and reporting   required.
                                   to Council.
                                   Co-ordination and management of post       As required – varies on a site by site
                                   land acquisition activities prior to       basis and site specific project plans.
                                   handover to Bushland Reserve
                                   maintenance including Nature Refuge
                                   processing
                                   Agreements for protected status over       No defined level of service.
                                   Council land holdings (e.g. Nature         Timelines subject to State agency &
                                   Conservation Act – Nature Refuge).         legislative requirements.

                                   Note: Minimum 12-18 months to
                                   complete process for a Nature Refuge
                                   declaration and many years for higher
                                   order protected tenure.
                                   Evaluation of applications for Voluntary   Monthly
                                   Conservation Agreements (through
                                   Environment Levy Working Group)
                                   General enquiries                          Generally within 5 business days but
                                                                              varies depending on nature of
                                                                              request and level of assessment and
                                                                              decision making required.
Environmental Recognition (incl. Noosa Biosphere Reserve designation)
[Activities include development of new and management of existing environmental recognition designations and
specifically the monitoring of Noosa Biosphere Reserve Foundation Funding Deed requirements, managing
Council’s registered Noosa Biosphere Reserve trademarks and Intellectual Property matters and relationship
management with the Noosa Biosphere Reserve Foundation (NBRF)].

Scheduled activities               Man and the Biosphere designation.         Periodic review - every 10 years,
                                                                              completed in 2018
                                   NBRF Annual Report / Audited               Annual report to Council
                                   Financial Statements