Service Level Catalogues(PDF, 3MB)

Service Listing 1 of 1

 Service Output               LIBRARIES
                              Provision of access to information, recreational reading and learning for life
                              through branch, online and mobile libraries, collections and resources, and
                              learning programs.

 Service Activity             Library Operations
                              The activities include the provision and management of the physical and digital
                              library collections, provision of lending, information and research services,
                              preservation of local heritage materials, access to information technology
                              resources, as well as provision of programs and events that support literacy and
                              lifelong learning.

 Responsible Area             Department                                             Branch
                              Community Services                                     Libraries & Galleries
 Cost Centres                 Management (Libraries & Galleries)                     2514 (Partial)
                              Library Management                                     2512
                              Noosaville Library                                     2501
                              Cooroy Library                                         2502
                              Mobile Library                                         2503
                              Library Collections                                    2705
                              Library Programs & Services                            2706

 Key Statistics 1                                                                    2018/19        2017/18
                              Library Membership – registered members                 35,432         37,224

                                                                Annual Visits        2018/19         2017/18       2016/17
                                                                Noosaville           115,100*        130,763*      216,589
                                                                Cooroy               108,344         113,363       117,469
                                                                Mobile                32,318          36,407        38,780
                                                                Total                255,762         280,533       372,838
                              Note : Noosaville closed March 2018 to November 2018
                              for refurbishment – figures reflect *
                              Annual Loans – items*                                  521,931         552,185       572,444

                              Collection Size – physical and electronic              138,320         100,002        94,007

                              Programs - programs run                                    765                 584      745
                                                                                     745
                              Programs – attendees                                   314,115           14,663       13,258
 Legislative responsibility   Libraries Act 1988
 to provide the service       Local Government Act 2009


 SERVICE DELIVERY MODEL
 Noosa Library Service has four branches operating as a networked library service; two static branches at hinterland
 and coastal locations, a mobile branch (to be reviewed) servicing remote and fringe areas of Noosa Shire and an 24/7
 online branch. Staff have multi-faceted roles working across customer service, programming and collections.
 Collection procurement balanced between staff selection and outsourced processing. Services and programming
 supported by external resourcing such as grants, sponsorship and volunteers.