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2019-02-12 Services & Organisation Committee Agenda

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                          AGENDA


   Services & Organisation
     Committee Meeting


             Tuesday, 12 February 2019


                    commencing at 1.30pm
            Committee Room, 9 Pelican Street, Tewantin



Committee: Crs Joe Jurisevic (Chair), Frank Pardon, Tony Wellington, Frank Wilkie




                      “Noosa Shire – different by nature”
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Full text of sections 2 to 87 (of 130)

Section 2

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA            12 FEBRUARY 2019


TABLE OF CONTENTS

ITEM                                                                     PAGE

ATTENDANCE & APOLOGIES                                                        -

PRESENTATIONS                                                                 -

REPORTS FOR CONSIDERATION OF THE COMMITTEE                                   3

1      FURTHER REPORT - PROPOSED TELECOMMUNICATIONS LEASE AT
       COOYAR STREET, NOOSA HEADS                                             3

2      INDUSTRIAL PREMISES INSPECTION PROGRAM                                 5

3      STORMWATER INFRASTRUCTURE ASSET MANAGEMENT PLAN                      12

4      GO NOOSA - EASTER PEAK PERIOD TRAFFIC MANAGEMENT TRIALS              16

5      ANNUAL REVIEW OF DELEGATIONS OF AUTHORITY 2019                       27

REPORTS FOR NOTING BY THE COMMITTEE                                         33

6      PEREGIAN DIGITAL HUB - HALF-YEARLY UPDATE TO 31 DECEMBER 2018        33

7      SHORT TERM ACCOMMODATION ONLINE PLATFORM ISSUES PAPER                46

8      NOOSA HOLIDAY PARKS UPDATE REPORT TO 31 DECEMBER 2018                49

9      CORPORATE SERVICES DEPARTMENT UPDATE 2ND QUARTER 2018-19             53

10     CAPITAL PROGRAM DELIVERY STATUS - JANUARY 2019                       61

11     INFRASTRUCTURE SERVICES DEPARTMENT UPDATE - 2ND QUARTER 2018-
       2019                                                                 72

12     COMMUNITY SERVICES DEPARTMENT UPDATE 2ND QUARTER 2018-19.            81

13     EXECUTIVE SERVICES DEPARTMENT UPDATE 2ND QUARTER 2018-19             97

14     OPERATIONAL PLAN PROGRESS REPORT - 2ND QUARTER 2018-19              106

15     SUSTAINABLE TOURISM STAKEHOLDER REFERENCE GROUP UPDATE              121

CLOSED SESSION                                                          -


                                                                  Page 2 of 130

Section 3

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                  12 FEBRUARY 2019



REPORTS FOR CONSIDERATION OF THE COMMITTEE
1                      FURTHER REPORT - PROPOSED TELECOMMUNICATIONS LEASE AT COOYAR
                       STREET, NOOSA HEADS
CUMENT INF ORM ATION




Author                            Property Advisor, Denis Wallace
                                  Corporate Services Department

Index                             ECM/Subject: 46.01 Lease/Application/LEAS19/0001

Attachments                       Nil

EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note further report by the Property Advisor to the Services and Organisation
Committee Meeting dated 12 February 2019 regarding the telecommunications lease on Council
premises at Cooyar Street, Noosa Heads and:
A.                     Repeal Council’s resolution dated 17 January 2019 titled ‘Proposed Telecommunications
                       Lease at Cooyar Street, Noosa Heads;
B.                     Apply the exception to the need for a tender process prior to leasing the land, in
                       accordance with provisions of Section 236 (1) (c) (vi) of the Local Government Regulation
                       2012, given the lease is for telecommunication tower purposes; and
C.                     Agree to enter a commercial lease of the premises to Optus Mobile Pty Ltd as outlined in
                       the report.

REPORT
Council, at its January round of meetings, considered a report on a new telecommunications
lease with Optus Mobile Pty Ltd. The proposed lease of Council owned land at Cooyar Street,
Noosa Heads was described as 18m2 (6m x 3m) to provide Optus with a ground lease to allow it
to co-locate its transmission equipment on the site’s existing telecommunications tower.
Subsequent to the Ordinary Meeting dated 17 January 2019, Optus submitted its finalised lease
document and survey plan and staff noted the lease survey was conducted for a 24m2 (6m x 4m)
area. Optus acknowledged the discrepancy and confirmed the area will contain a 6m x 3m
equipment compound only. This variation from the previously reported area is considered minor
and does not raise any significant staff concerns. Rather than conduct another survey at
substantial cost, this further report provides updated lease details, as follows:
         Lease Provision                           Proposal
         Premises:                                 Part of Lot 15 SP1177649
         Annual Rent:                              $17,000 plus GST
         Nett Lettable Area:                       18m2 24m2
         Indicative Commencement Date:             1 July 2019
         Initial Lease Terms:                      4 years 4months 12days (to align with associated tower lease)
         Options to Extend:                        Nil
         Market Rent Reviews:                      Fixed increases at 3% annually.
         Permitted Use:                            Telecommunications compound
                                                   (to allow co-location on existing Telstra tower)

                                                                                                       Page 3 of 130

Section 4

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                     12 FEBRUARY 2019


All other aspects of the proposal remain as previously reported. The new recommendation
above is drafted to rescind the previous resolution and notes Council is applying the exception to
the need for a tender process, in accordance with Local Government Regulation provisions for
telecommunications towers. The exemption for leases for telecommunication towers was not
noted in the previous report but should have been, hence the repeal of the previous resolution
and the inclusion of the relevant reference to the exemption in the recommendation above. The
relevant provision of the Local Government Regulation is below.
Extract from Local Government Regulation
236 Exceptions for valuable non-current asset contracts
    (1) Subject to subsections (2) to (4), a local government may dispose of a valuable non-
        current asset other than by tender or auction if—
        (c) for the disposal of land or an interest in land—
        (vi) the disposal is for the purpose of a lease for a telecommunication tower;
Previous Council Consideration
Ordinary Meeting Minutes, 17 January 2019, Item 4, Page 6
That Council note the report by the Property Advisor to the General Committee Meeting dated 14
January 2019 regarding the telecommunications lease on Council premises at Cooyar Street,
Noosa Heads and agree to enter a commercial lease of the premises to Optus Mobile Pty Ltd as
outlined in the report.
Finance
The financial return posed by the new lease is as detailed above. Some legal and transaction
costs will be incurred in the order of $2,500. Lease revenue will be incorporated in the 2019/20
budget.
Risks & Opportunities
The proposed lease poses minimal risk because it relates to co-location with an existing
telecommunications tower and is only 24m2 in area. The lease presents an opportunity to
improve servicer provision by Optus to residents in addition to providing a revenue stream to
ratepayers.
Consultation
External Consultation
 Argon Law Solicitors
Internal Consultation
 Property Officer
Departments/Sections Consulted:
   Chief Executive Officer        Community Services                          X   Corporate Services
   Executive Officer              Director                                        Director
   Executive Support              Community Development                           Financial Services
                                  Community Facilities                            ICT
                                  Libraries & Galleries                           Procurement & Fleet
                                  Local Laws                                  x   Property
                                  Waste & Environmental Health                    Revenue Services

   Executive Services             Environment & Sustainable Development           Infrastructure Services
   Director                       Director                                        Director
   Community Engagement           Building & Plumbing Services                    Asset Management
   Customer Service               Development Assessment                          Buildings and Facilities
   Governance                     Economic Development                            Civil Operations
   People and Culture             Environmental Services                          Disaster Management
                                  Strategic Land Use Planning                     Infrastructure Planning,
                                                                                  Design and Delivery



                                                                                               Page 4 of 130

Section 5

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                 12 FEBRUARY 2019


2                        INDUSTRIAL PREMISES INSPECTION PROGRAM
DOCUMENT INFORM AT ION




Author                               Coordinator Environmental Health, Geoff Atherfold
                                     Community Services Department

Index                                ECM Licences/Permits/Registrations - Environmental

Attachment                           1.    Industrial Premises for Inspection under a Systematic Inspection
                                           Program


EXECUTIVE SUMMARY
Environmental Health Section investigations conducted in recent years have indicated a negative
environmental impact on the water quality at Eenie Creek which flows into Lake Weyba, a fish
habitat reserve. A resulting inspection of industrial premises determined that management
practices at industrial premises had deteriorated since the State Government repealed the
legislation requiring these premises to hold an Environmental Authority with conditions imposed
to prevent pollution, pay an annual fee and be subject to regular inspections.

In 2017 Council agreed to consider an inspection program for industrial premises and has been
reviewing the options available to legally implement the program and recover the costs. These
options included developing a local law requiring industrial premises to obtain an approval to
operate. The outcome of subsequent investigations concludes:
1.                       The use of a local law to implement an approval and inspection program appears to be no
                         longer legally possible, given such a requirement would conflict with existing State
                         legislation.
2.                       As a consequence, the ability to use a fee to cost recover an inspection program under
                         normal Local Government Act mechanisms, does not appear possible, as an inspection
                         program would need to be part of an approval process, which cannot be implemented.
3.                       Council has indicated it would still like to work with industry to ensure waste discharges, in
                         particular liquid waste is managed appropriately, therefore an inspection program is still
                         proposed.
4.                       The Environmental Protection Act and Local Government Act both provide powers of entry
                         to industrial premises, however there is no provision to charge a fee.
5.                       A “Systematic Inspection Program” could be implemented to ensure compliance with the
                         Environmental Protection Act.
6.                       In keeping with Council’s preference for full cost recovery of services, a cost recovery fee is
                         recommended. A Special Charge is therefore the preferred and logical option. To ensure a
                         smooth introduction of this inspection program and allow communications between Council
                         and the owners and occupiers of industrial premises, the charge is proposed to be deferred
                         until 1 July 2020.
7.                       Communication to the target area of the commercial sector occurred prior to the recent
                         inspection program, covering the reasoning behind the inspections, the preference to have
                         an annual inspection program, and the need for a cost recovery fee.
8.                       As this would be an additional charge on the rates to the property owner, a further 12
                         months lead time to allow for sufficient communication is recommended. The suggested
                         commencement date for commencing a charge is 1 July 2020.




                                                                                                        Page 5 of 130

Section 6

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                             12 FEBRUARY 2019


RECOMMENDATION
That Council note the report by the Coordinator Environmental Health to the Services and
Organisation Committee Meeting dated 12 February 2019, and:
A.   Approve the introduction of an annual systematic inspection program of industrial premises
     within the Noosa Shire, as detailed in Attachment 1 “Industrial Premises to be Inspected
     Under a Systematic Inspection Program”, with inspections commencing 1 July 2019 under
     the Local Government Act 2009, to ensure industry compliance with the Environmental
     Protection Act 1994; and
B.   Note that the costs of this inspection program will be waived in the 2019/20 financial year
     and that Council will recover costs through levying an annual Special Charge from 1July
     2020 on properties hosting industrial activities determined by Council to require a structured
     inspection program with the amount to be charged to be determined in the 2020/2021
     budget process.

REPORT
1. Purpose
This report updates Council on actions agreed at the 20 July 2017 Ordinary Meeting to address
concerns into stormwater quality in the Noosa Industrial Estate, and the subsequent inspection of
industries previously licensed with Council as Environmentally Relevant Activities (ERAs). It
recommends the implementation of an inspection program and the introduction of a Special
Charge to recover the costs of the inspection program.
2. Background
An initial project was undertaken in June/July 2016 by an environmental health student working
with the environmental health team as part of her studies, which involved an investigation into the
quality of stormwater exiting from drainage points into Eenie Creek. The drainage area reviewed
was the Noosaville Industrial Estate, in the Rene Street precinct. As result of this preliminary
investigation and identification of pollution in Eenie Creek, Council agreed to fund a dedicated
inspection program to determine if the pollution resulted from Industrial premises in the area.
The subsequent project looked at the industrial activities in this industrial estate and rural
townships which had previously been licensed and inspected by Council under the
Environmental Protection Act as an Environmentally Relevant Activity (ERA) under an annual
Licensing Program.
The initial stormwater quality investigation found water quality impacts in Eenie Creek with
elevated levels in water temperature, pH, turbidity and hydrocarbons. The subsequent
investigation of industries within the affected stormwater catchment, supported concerns that
industry site management practices were likely to be a major contributor to poor water quality in
Eenie Creek.
Industry had been provided with advice that Council would be undertaking an inspection program
and staff were, for the most part, well received. Feedback to staff was that industry welcomed an
external overview of their operations as it helped provide a level playing field and an external
oversight achieved this outcome between competing industries.
Given the impacts on Eenie Creek and associated important waterways, which included a fish
habitat reserve (Lake Weyba), and the level of noncompliant site management practices of
industries inspected, it was recommended an annual inspection program be implemented. This
inspection program would include industries involved in activities that have the potential to
release environmentally harmful contaminants to waterways. A risk-based approach was
suggested to allow for low risk industries to be inspected every 2 years rather than annually.
Council considered the issue in July 2017 and agreed to the following actions:



                                                                                    Page 6 of 130

Section 7

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                            12 FEBRUARY 2019


   Implementing changes to Administrative Local Law 1 to facilitate a risk based annual
     inspection program of industrial premises within Noosa Shire which could breach the
     provisions of the Environmental Protection Act and regulations made under that act and
     cause environmental pollution;
   Providing for the recovery of fees for undertaking the annual inspection program to recover
     the costs associated with inspections and any environmental testing required; and
   Working in partnership with industry to facilitate dissemination of information on
     environmental compliance and sharing of knowledge within the various industry groups.
The preferred option to implement such a program required a local law amendment under the
Administrative Local Law No.1. Subsequent reviews of legislation show this option appears no
longer legally possible.

3. Draft Noosa River Plan
Council is currently developing a Noosa River Plan which is approaching finalisation. The Draft
Noosa River Plan makes reference to the impact of Industrial businesses on water quality in the
Noosa River and the importance of managing industrial pollutants and the impact of these on
water quality run off into the Noosa River. Draft objective 9 in the plan includes management
responses to:
   Continue to conduct risk based annual inspections to monitor compliance of ERA licensed
     industrial operations
   Conduct risk-based annual inspections of non-ERA licensed industrial operations to
     monitor activities.
These objectives are reflected in Section 4.1 Action Plan under items 24 and 25.
The objectives of the Draft Noosa River Plan directly align with the proposed industrial premises
inspection program promoted in this report.

4. Hinterland Waterways
A number of industrial premises are located within the rural Townships of Cooroy, Pomona and
Kin Kin. Previous inspections of these industrial premises show they have the potential to
negatively impact on the water quality of rural waterways such as the six mile creek. These
industrial premises are proposed to be included in the systematic inspection program.

5. Legal Authority to Conduct Inspection Program
A local law amendment was thought to be the most appropriate way to manage an inspection
program, given the existing local law approval procedure in Council’s Local Law No. 1. The local
law would allow certain activities to be prescribed, and subsequently require approval.
An amendment to this local law was drafted, however legal advice received has deemed that
Council cannot require an approval to operate under a local law. The local law would conflict with
State legislation which does not require an approval to operate.
Council officers investigated other options to enable the program:

OPTION 1 Use of Current Legislation - Powers of Entry
The Environmental Protection Act 1994 s452 (h) allows for an Authorised Officer to enter a
property where an industry is conducted, when the business is open for business or otherwise is
open.
The Local Government Act 2009 s133 allows an Authorised Officer to enter a private property
without permission, under an approved inspection program to inspect properties to ensure
compliance with Local Government Acts, (which includes other Acts enforced by Local
Government).


                                                                                   Page 7 of 130

Section 8

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                     12 FEBRUARY 2019


6. Cost Recovery

Under the Local Government Act 2009 cost recovery fees can only be applied to the following:

       Renewal of a license, permit, registration or other approval under a Local Government Act
         (application fee)
       Recording change of ownership of land
       Giving information kept under a Local Government Act
       Seizing property or animals
       Performing responsibilities under the Building or Plumbing and Drainage Acts

The initial annual inspection option to use the local law to ‘license’ industrial activities and
subsequently inspect those activities, would have allowed for a cost recovery fee to be charged.
Legal advice has confirmed a cost recovery fee under a local law is not an option.

OPTION 2 Special Charge

In February 2018, a presentation was made to Council detailing the option to use a Special
Charge to recover the cost of an industrial premises inspection program.

AEC Group were commissioned to look at cost recovery options, in response to our limited cost
recovery options under the Local Government Act. The report from AEC Group was presented to
Council during previous reporting.

A summary from this report on the various cost recovery options available is presented below in
Table E.1: Summary Assessment of Inspection Program Cost Recovery Options.


 Table E.1: Summary Assessment of Inspection Program Cost Recovery Options
     Cost Recovery           Viable      Levied     Administration    Implications
     Option                 Option?       On            Cost
     General Rates             Yes        Owner           Nil          Ratepayers subsidise the inspection program in place
                                                                        to ensure compliance by the targeted ≈150 properties
                                                                       Lack of transparency
     Environment Levy          Yes        Owner           Nil          Ratepayers subsidise the inspection program in place
                                                                        to ensure compliance by the targeted ≈150 properties
                                                                       Some degree of transparency given environmental
                                                                        benefits
                                                                       Would require a policy change
     Special Charge            Yes        Owner       Initial: Low     Promotes equity (polluter pays) in that the targeted
                                                     Ongoing: Low       properties rather than ratepayers fund the program
                                                                       Need for effective communication strategy
     Voluntary Take-up +    Not Really   Occupier Initial: Moderate    Likely to only capture those doing the right thing rather
     Service Fee                                   Ongoing: Low         than those that need to be monitored
                                                                       Unlikely to produce a net benefit for the community
                                                                        (and environment)
     Local Law +               No
     Cost Recovery Fee
     Alignment with Trade      No
     Waste
 Source: AEC




                                                                                                              Page 8 of 130

Section 9

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                            12 FEBRUARY 2019


The use of a Special Charge to recover the costs of inspections under a Systematic Inspection
Program appears to be the only realistic option. The Special Charge would be imposed on each
industrial property which is part of the inspection program. The Special Charge would be
imposed on the property owner, not the occupier.
If Council agrees to recover costs under a Special Charge, Council will need to:
    Undertake appropriate communication regarding the charge for property owners and
      occupiers.
    Formalise its inspection and compliance program including the right to enter and inspect
      premises.
    Formalise the costs to be recovered, number of inspections to be undertaken and Special
      Charge reporting processes.
    Ensure that the impost on business and industry is minimised to the extent possible.
    Consider the net resourcing cost, given that the level of cost recovery does not equate to a
      FTE position.
The review of Special Charges shows that charging for other types of inspection programs is
possible e.g. food premises. Council would need to consider whether this would result in
additional or duplicated compliance requirements on business and industry and any net benefits
of applying such a regime, after consideration of costs and benefits.
The AEC report recommended that further consideration of any extension of special charges to
other areas be deferred to allow time for Council to review the outcomes from the industrial
premises inspection regime.
Proposed charge
Industry numbers (estimate based on the inspection program)               118
Suggested cost recovery fee in 1920/21                                    $285
Revenue                                                                   $33,360
Resourcing
It is anticipated that the additional workload could be managed through the use of the existing
part time Environmental Health position currently used for project work, and assisting with
Environmental Health workload generally.
7. Working with Industry
The initial inspection program following the stormwater investigation found a 50% non-
compliance rate.
Given the high non-compliance rate, a subsequent reinspection of those non-compliant
businesses was carried out in November 2018. Thirty percent (30%) of these premises were still
non-compliant, so further inspections will occur until they are compliant with the environmental
legislation.
Prior to this most recent inspection program, all business owners and landlords were provided
with written advice as to what was intended and the reasons. Council also pre-empted a long
term intention to put in place an annual inspection program, including an annual fee to recover
Council’s costs. This advice included Council’s consideration of a Special charge.
Previous Council Consideration
A report was presented to Council to the Services and Organisation Committee dated 11 July
2017 and the adopted resolution dated 20 July 2017 was further discussed at a Council
workshop in February 2018.




                                                                                    Page 9 of 130

Section 10

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                          12 FEBRUARY 2019


Ordinary Meeting Minutes, 20 July 2017 Item 8, Page 8:
INVESTIGATION OF STORMWATER POLLUTION IN NOOSAVILLE INDUSTRIAL AREA
That Council note the report by the Coordinator Environmental Health to the Services and
Organisation Committee Meeting dated 11 July 2017 providing an update on the investigation of
stormwater pollution in the Noosaville Industrial Area and:
A.      Continue to work in partnership with relevant industries to facilitate dissemination of
        information on environmental compliance and sharing of knowledge within various industry
        groups; and
B.      Request staff to prepare amendments to the Noosa Shire Council Local Law No 1
        (Administration) 2015 to be considered by Council at a future date, that:
        1.     Make the operation of industrial premises a ‘prescribed activity’ which requires
               approval and sets out relevant environmental conditions;
        2.     Introduce a risk based annual inspection program of industrial premises to monitor
               compliance with the environmental conditions of the approval; and
        3.     Provide for the recovery of fees for undertaking the risk based annual inspection
               program and approval process.

Finance & Risk
The recommendation for a risk based inspection program can no longer be implemented through
a local law approval process. As a consequence, charging a cost recovery fee under the Local
Government Act is not possible.
The AEC report has considered a number of cost recovery options, with the Special Charge
being the only realistic option.

Consultation
External Consultation - Community & Stakeholder
The industries likely to be involved in the industrial premises inspection program have received
written advice prior to the inspection commencement regarding intended inspections and why it
was being conducted. This advice also canvassed a cost recovery charge to industry including
the Special Charge option.
Internal Consultation

Departments/Sections Consulted:

     Chief Executive Officer                x   Community Services                 X   Corporate Services
     Executive Officer to the Mayor & CEO       Community Facilities               X   Financial Services
     Executive Support                          Community Development                  ICT
                                                Libraries & Galleries                  Procurement & Fleet
                                                Local Laws                             Property & Facilities
                                            X   Waste & Environmental Health           Revenue Services

     Executive Office                           Planning & Infrastructure
     Community Engagement                       Building & Plumbing Services
     Customer Service                           Civil Operations
     Economic Development                       Disaster Management
     Governance                                 Infrastructure Planning & Design
     Human Resources                            Planning & Environment
     Sustainability                             Strategic Land Use Planning




                                                                                                 Page 10 of 130

Section 11

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 FEBRUARY 2019




                                                       Page 11 of 130

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA               12 FEBRUARY 2019

   Attachment 1

   INDUSTRIAL    PREMISES    FOR    INSPECTION    UNDER    A_  SYSTEMATIC
   INSPECTION PROGRAM

   (Attachment to Report dated 12 February 2019 - Industrial Premises Inspection
   Program)

   Agricultural — fertiliser & soil suppliers, composting
   Aqua Culture
   Beverage production
   Bitumix/Asphalt production/storage
   Boat Repair
   Chemical Storage
   Concrete Batching Plants
   Extractive and screening — quarries
   Landscape Supply/Turf Manufacture Supply
   Metal Fabrication/Metal Recovery
   Motor Vehicle Workshops
   Plastic Manufacturer/Fibreglass
   Printers

   Smash Repairs/Spray Painting
   Surface Coating — anodising & electroplating etc.
   Vehicle Storage
   Wood Production/Sawmilling/Woodchipping

                                                                    Page 11 of 130

Section 12

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                             12 FEBRUARY 2019


3                         STORMWATER INFRASTRUCTURE ASSET MANAGEMENT PLAN
DOCUMENT INFORM AT ION




Author                               Asset Planning Manager, Bryan O’Connor
                                     Infrastructure Services Department

Index                                ECM/ Subject / Asset Management / Asset Management Plans
                                     ECM/ Subject / Asset Management / Stormwater
Attachments                          1.    Stormwater infrastructure AMP December 2018 (27 page attachment
                                           provided separately to this agenda)


EXECUTIVE SUMMARY
Noosa Council has a statutory requirement to develop detailed asset management plans for its
major asset classes. The stormwater infrastructure asset is the fifth asset management plan
drafted in the suite of asset management plans to be developed across Council’s infrastructure.
In developing the stormwater infrastructure asset management plan, it was essential to consider
the following key objectives:
                       Describe the assets and the services provided.
                       Link Council’s long-term financial plan by
                         o Defining future asset renewal and upgrades - reflecting Council’s Capital Works Program
                         o Identifying the current and future operational and maintenance commitments.
                       Levels of service and demand are identified and determined.
                       The assets are identified with a condition.
                       Life cycle costs are addressed.
                       Long-term cash-flow requirements are forecast for asset renewals, maintenance and
                         operations.
                       Asset rationalisation and disposal is addressed.
                       The risk management activities associated with the assets.
These objectives are aligned with both the Noosa Council asset management roadmap and the
Queensland Audit Office asset management outcomes.

RECOMMENDATION
That Council note the report by the Asset Planning Manager to the Services & Organisation
Committee Meeting dated 12 February 2018 and approve the Stormwater Infrastructure Asset
Management Plan as a document that specifies the activities, resources and asset classes to
achieve Noosa Council’s asset management objectives.

REPORT
The purpose of the Stormwater Infrastructure Asset Management Plan (the Plan) is to define the
whole of life activities associated with operating and maintaining the stormwater drainage assets
for the Noosa community. The Plan identifies the assets and the levels of service. A key outcome
of the Plan is the identification of the current state of the asset conditions and the ongoing
development of renewal and maintenance plans. Importantly, the identification of future costs and
potential risks to the stormwater infrastructure assets is fundamental in achieving the asset
management objectives for Noosa Council.
1.                        Stormwater Infrastructure Overview
Council’s stormwater infrastructure plays a vital role in the management of stormwater drainage
in both urban and rural communities across the Noosa Shire. There are in excess of 22,000
financial stormwater infrastructure assets on Council’s register considered in the Plan. The
stormwater infrastructure assets have a current replacement value of $177m, equating to
approximately 17% of Council’s financial assets.

                                                                                                  Page 12 of 130

Section 13

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                           12 FEBRUARY 2019


The operational and maintenance expenses for stormwater infrastructure make up approximately
4% of the $90m annual budget. The capital works program fluctuates from year to year, however,
in the 2018/19 capital works program the capital investment of $635k for stormwater
infrastructure equates to only 2% of the $29.5m capital works program.
2.   Stormwater Infrastructure Assets
There are many different asset types within the Plan, with various units of measurement. The
assets are summarised below:
           o 10,623 (223km)        Pipes
           o 9,640                 Pits
           o 3,312                 Structures
           o 14                    Bio-retention Basins
           o 15                    Gross Pollutant Traps (GPT)
           o 9                     Open Drains

Stormwater infrastructure assets are critical infrastructure to the management of stormwater run-
off across Council’s communities. This Plan consolidates Council’s available data and analysis
on the stormwater infrastructure assets. It also presents the output of how systematic
approaches are applied by Council to optimally balance cost, risk and performance. This is
essential to meet forecast demand and the levels of service required.
3.   Stormwater Infrastructure Asset Condition
In asset reporting, an approach to linking individual assets to the specific asset class has been
undertaken. These assets are grouped consistently and reported accordingly throughout this
document. Any stormwater infrastructure assets that have reached condition 5 will be included in
the relevant renewal programs of the 10-year Capital Works Program.
The significance of the graph below is that pipes and pits represent a high asset value with the
highest units in condition 4 at a combined value of $36m. The current condition is based on the
remaining life of the asset. Through the proactive stormwater CCTV inspection program, it is
assumed from current trends in the condition of assets rated so far, that the majority of these
asset’s conditions will have a better condition than the age based approach. The ongoing
delivery of the stormwater CCTV program will enable the development of a robust renewal
program for the pipes and pits assets. The development of renewal programs for each asset
class is essential in further improving the 10-year Capital Works Program.




                                                                                 Page 13 of 130

Section 14

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                            12 FEBRUARY 2019


4.    Stormwater Infrastructure Asset Management Improvement Initiatives
The development of the Plan identified a number of initiatives for continual improvement in
achieving good asset management outcomes. Key areas for improvement included:
    Asset Inventory;
    Condition Assessments;
    Capital Planning;
    Asset Systems;
    Renewal Plans; and
    Maintenance Plans.
These initiatives are detailed in the Plan.

Previous Council Consideration
Council has adopted the following Asset Management Plans:
    Noosa Council Strategic Asset Management Plan, September 2017;
    Main Beach Sand Pumping System Asset Management, February 2018;
    Noosa Aquatic Centre Asset Management Plan, March 2018;
    Road Bridges Asset Management Plan, August 2018; and
    Road Infrastructure Asset Management Plan, December 2018.

Finance
Financial forecasting is a critical objective in developing an asset management plan. Having an
understanding of future expenditure improves the decision-making and planning activities. This
Plan highlights the cumulative asset renewal expenditure of $42m for the next 10 years and has
highlighted the operational and maintenance expenses for stormwater infrastructure makes up
approximately 4% of the $90m annual budget.

The financial summary combined with the maintenance and renewal plans within the Plan
provides the basis of the annual budget process for stormwater infrastructure. The maintenance
and renewal plans will be reviewed annually and a more detailed analysis and review completed
after the next round of asset condition assessments.
Risks & Opportunities
It is important to have a good understanding of the risks associated with the operation of the
stormwater infrastructure assets. Council continues to develop its stormwater infrastructure
management activities to ensure that the stormwater infrastructure is meeting the intended
design life, and where necessary work on the optimised intervention for undertaking rehabilitation
and renewal activities.
The key risks associated with achieving the above objectives of Council’s stormwater
infrastructure management activities and associated levels of service have been identified
throughout this Plan and are outlined below:
1.    Unanticipated stormwater infrastructure deterioration and structural failure – it’s
      likely that this risk will be accelerated for certain stormwater assets by the increasing
      severity in weather and climate change conditions. Predictions and events will need to be
      monitored closely to ensure this risk is managed appropriately.
2.    Asset Performance – asset failures that influence the determined service levels. A
      complete understanding of all stormwater infrastructure assets and their relevant asset
      condition will assist in mitigating potential risks.
3.    Asset Knowledge - the need to understand the performance of all the stormwater
      infrastructure assets at component level is essential in mitigating risks to desired
      performance. Detailed inspections and asset data are essential for informed decision-

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Section 15

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                 12 FEBRUARY 2019


        making. Assets such as bio-retention basins, end walls and structures require more
        detailed inspections and improved maintenance activities to ensure assets do not become
        a risk to the community.
4.      Funding – the ongoing operational and maintenance costs for stormwater infrastructure
        will continue to rise and efficiencies and cost savings are reviewed regularly. Grant
        opportunities for renewals/upgrades must always be considered as well as cost benefit
        analysis of alternative designs and materials.
These risks and all other current risks will be regularly reviewed and if necessary, they can be
documented in the Infrastructure Services – Risk Register.
Consultation
External Consultation - Community & Stakeholder
Nil
Internal Consultation
Detailed consultation with Council staff was fundamental in the development of the Plan. The
document review, condition assessments and the development of the renewal and maintenance
plans were a significant part of the consultation undertaken. In addition, the financial data that
related to operating and maintenance expenses and budgets was reviewed by Financial
Services.
Departments/Sections Consulted:

      Chief Executive Officer     Community Services                      X   Corporate Services
      Executive Officer           Director                                    Director
      Executive Support           Community Development                   X   Financial Services
                                  Community Facilities                        ICT
                                  Libraries & Galleries                       Procurement & Fleet
                                  Local Laws                                  Property
                                  Waste & Environmental Health                Revenue Services

      Executive Services          Environment & Sustainable Development   X   Infrastructure Services
      Director                    Director                                X   Director
      Community Engagement        Building & Plumbing Services            X   Asset Management
      Customer Service            Development Assessment                      Buildings and Facilities
      Governance                  Economic Development                    X   Civil Operations
      People and Culture          Environmental Services                      Disaster Management
                                  Strategic Land Use Planning             X   Infrastructure Planning,
                                                                              Design and Delivery




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Section 16

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                12 FEBRUARY 2019


4                        GO NOOSA - EASTER PEAK PERIOD TRAFFIC MANAGEMENT TRIALS
DOCUMENT INFORM AT ION




Author                              Project Manager, Adam Britton & Project Officer Transport, Joanna Ferris
                                    Infrastructure Services Department

Index                               ECM/ Subject / Transport Policy
                                    ECM / Project & Contract / Transport Strategy

Attachments                         1.    Alignment with Transport Strategy Principles


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Project Manager and Project Officer – Transport to the
Services & Organisation Committee Meeting dated 12 February 2019 and:
A.                       Approve the use of free holiday buses for TransLink Routes 626, 627, 628, 629 and 632
                         from 6 April to 28 April 2019;
B.                       Approve the use of Transit Australia Group’s (Sunbus) temporary shuttle bus between
                         Peregian Beach and Noosa Heads from 6 April to 28 April 2019;
C.                       Approve the use of an information management system at four key entry points to Noosa
                         from 1 April to 28 April 2019;
D.                       Approve the use of traffic control, as required, in the Hastings Street precinct to assist in
                         the flow of traffic and prioritise bus and pedestrian movements between the 6 April and 28
                         April 2019;
E.                       Approve the installation of wayfinding signage in the Hastings Street and Noosa Junction
                         precinct during the period from 6 April to 28 April 2019;
F.                       Approve the temporary conversion of 8 parallel car parks on the southern side of Hastings
                         Street to reduce congestion caused by parallel parking from 6 April to 28 April 2019;
G.                       Approve the use of Noosa Heads Lions Park as a paid public car park from 13 April to 28
                         April 2019 to be managed by the Tewantin-Noosa Lions Club at rate of $20 per car per
                         day.

REPORT
The purpose of this report is to seek Council endorsement for the continuation of the Go Noosa
peak period traffic management trials for the Easter holiday period from the 6 to 28 April 2019.
At the time of writing this report, the Christmas peak period traffic management trials were still
underway, however to support this report the interim results up to the 20 January 2019 are
described. A further report to Council will be provided following the end of the trial period and
completion of all data analysis.
It is recognised that during the typical Easter holiday period, traffic congestion is a major cause of
frustration to both residents and visitors entering and departing the Noosa Heads area. This year,
weather dependent, we can expect a busy holiday period given the following holidays;
      Queensland and Victoria State School holidays are from 6 to 22 April with Easter Monday
        falling on the 22 April.
      The Anzac Day public holiday is on Thursday 25 April, therefore it is anticipated that
        residents and visitors may take advantage of the public holidays during the week of 22 – 28
        April.

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                              12 FEBRUARY 2019


   The ACT, NSW, SA, TAS and WA State School holidays are from 13 April to 28 April 2019.
Following on from the 2018/2019 Christmas trials these short term initiatives for the Easter
holiday period align with the 2017-2027 Transport Strategy principles and are designed to trial
managing peak period traffic whilst providing a positive travel experience for both residents and
visitors.
1.   Interim statistics on Go Noosa – Christmas 2018-19
As stated above, the Christmas holiday period (15 Dec 2018 – 28 Jan 2019) Peak Period Traffic
Management trials were still underway at the time of writing this report, however initial data is
summarised below:
   Current tally of patronage between 15 December 2018 and 20 January 2019 is 169,701.
     Patronage between 24 January and 28 January is to follow but based on the daily average
     the total it is expected to exceed 200,000.
   Free buses were well patronised with over 90% of passengers either very satisfied or
     satisfied with their bus trip.
   In 2017-18 the Xmas Free Holiday Buses ran for 11 days with a total patronage of 45,725.
     By comparison, the same 11 days in 2018-19 had a total patronage of 64,506, equating to
     a growth of over 41%.
   Approximately 69% of survey respondents would have made their trip by car if the buses
     were not free.
   Where applicable, 80% of survey respondents said the digital road-side information boards,
     showing car parking capacity in Noosa Heads helped to inform their travel choices.
   Approximately 70% of survey respondents found the car parking and bus signage around
     Noosa Junction helpful and easy to follow.
   Noosa Junction was identified by survey respondents as the preferred Park & Ride
     location.
   The top five means by which people found out about the free buses included: Street
     banners on power poles, a sign at the bus stop, they caught a free bus last year, roadside
     digital variable message signs, and the newspaper.
   Use of the Flexilink and Council Cabs services over the Christmas trials was consistent
     with the regular patronage.
   Over 1000 people downloaded the Go Noosa App website which is an adjunct to the
     information management system providing advice on car parking availability and other
     sustainable modes of transport.
   The Noosa Heads Lions Park car park was operational for 26 days and generated
     $133,520 with 40% of the parking revenue going to the Tewantin Noosa Heads Lions Club.
Data is being collected from a range of sources including:
   Bus patronage data from Sunbus (final tally yet to be provided)
   Traffic counts
   Customer feedback surveys (closing 8 February 2019)
   Website
   Facebook
   Open source data
The data will be collated and analysed to evaluate and provide insights into the trials and identify
where further improvements can be made which will be provided in a further report to Council.
2.   Go Noosa peak period traffic management trials – Easter 2019
The Go Noosa – Easter trials aim to build on the momentum of the Christmas peak period traffic
management trials previously endorsed by Council to further test some of the initiatives and
obtain more data for analysis.



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Section 18

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                            12 FEBRUARY 2019


2.1      Free Holiday Buses
Consistent with the Christmas trials, the following five Noosa-specific TransLink services are
recommended for inclusion in the Go Noosa – Easter peak period traffic management trials from
the 6 to 28 April:
    Route 626 – Tewantin to Sunrise Beach via Noosa Heads
    Route 627 – Tewantin to Sunshine Beach via Noosa Heads
    Route 628 – Noosa Parklands to Noosa Junction, via Noosa Civic
    Route 629 – Tewantin to Noosa Junction via Noosa Civic
    Route 632 – Noosa to Cooran via Cooroy and Pomona
In order to offer a free service to residents between Peregian Beach and Noosa Heads, the
following additional bus service is again recommended:
 064 – Peregian Beach to Noosa Heads shuttle bus from 8am to 6pm
The bus services 620, 623, and 630 travel outside of the Noosa Shire and the existing TransLink
ticketing system is unable to accommodate free travel on these services. Council is aware that
this does cause some confusion, however we aim to mitigate this with improved signage at bus
stops.

2.3      Information management system
Consistent with the Christmas trials it is proposed to provide real-time car parking availability
information for residents and visitors wishing to enter the Noosa Heads area by installing high
resolution video variable message signs (VMS) at the following locations:
    Walter Hay Drive near Eenie Creek bridge
    Eenie Creek Road near the Noosa Civic
    David Low Way near Peregian Digital Hub
    Cooroy-Noosa road near Butler Street roundabout, Tewantin
The VMS signs would be in place from 1 April to 29 April 2019. In addition to providing
information on car parking availability, the VMS would promote alternate travel options including
free buses, park & ride, scooters and bicycles.

2.4      Go Noosa App
As an adjunct to the information management system it is proposed to further refine and develop
the Go Noosa App (www.gonoosaapp.com.au) and make it available for free on App store and
Google Play.
The Go Noosa App contains the following information with the aim of encouraging park and ride
and other more sustainable transport options;
   car parking availability in the Hastings Street precinct,
   traffic congestion
   bus routes and timetable information
   scooter parking
   bicycle paths and bicycle parking
   walking tracks.
It is envisaged that with further development the Go Noosa App will form a major source of travel
information to residents and visitors to Noosa.
2.5      Traffic Control
It is proposed to utilise traffic control between the 6 – 28 April from 9am – 4pm on weekends and
public holidays and 10am - 2pm on weekdays. The use and number of traffic controllers will be
based on anticipated demand and weather dependent.
As per the Christmas trials, the purpose of traffic control would be to:

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Section 19

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                              12 FEBRUARY 2019


    give priority to buses and pedestrians
    keep traffic moving so buses are not sitting in queues
    improve accessibility to the Noosa Heads area
    minimise traffic disruptions in the Noosa Heads area.
In order to meet required safety standards, traffic controllers are required to wear high visibility
long sleeve shirts and pants. However, in order to create a “holiday” atmosphere traffic
controllers would be allowed to wear broad brimmed tropical hats, flower leis and hand out
Easter eggs.

2.6    Wayfinding
To further assist pedestrians and bus passengers it is proposed to install temporary wayfinding
signage in and around Noosa Heads and Noosa Junction as well as at bus stops. It is also
proposed to have a Sunbus passenger assistant to help passengers with wayfinding on week-
ends and public holidays.
The Christmas trials used temporary corflute signs and unfortunately a number were damaged or
removed. It is proposed that some signs be constructed of aluminium to deter wilful damage and
to ensure the messages are not missed. All signs will be removed at the end of the trials.

2.7    Parallel parking – Hastings Street & Noosa Parade
In order to allow traffic to flow more freely to the Woods car parking areas it is proposed to
temporarily restrict 8 parallel car parks on the southern side of Hastings Street for the period 6
April to 28 April 2019.
Observations have shown that parallel parking in Hastings Street during previous peak periods
has exacerbated traffic congestion. Initial observations from the Christmas trials identified traffic
was able to flow more freely along Hastings Street to the Woods when the parallel car parks
were restricted.
To provide temporary use for these car park spaces, it is proposed to increase footpath space for
4 bays, allocate temporary scooter parking for 3 bays and bicycle parking for 1 bay from 6 – 28
April. Note installation and removal of signage changes will occur either side of these dates.
Based on initial customer feedback it is proposed to increase the communication of alternative
boat trailer parking storage locations in lieu of trailers being parked on Noosa Parade from
Munna Point Bridge to the Sofitel Bridge.
Accommodation and retailers along Noosa Parade will be advised to encourage guests and
customers to utilise local boat trailer storage facilities. The removal of boat trailers on Noosa
Parade would free up car parking spaces allowing people to park and walk or catch a bus into
Hastings Street.

2.8    Noosa Heads Lions Park – Car Park
It is proposed that the Noosa Heads Lions Park be used as a paid car park between 13 – 28 April
weather dependent and subject to volunteer availability.
These dates have been selected based on the liaison with Tewantin-Noosa Lions Club and a
review of the holiday dates.
The paid parking proposal details are:
    Vehicles are charged a flat rate of $20 (incl. GST) per day or part thereof;
    The Tewantin-Noosa Lions Club would receive 40% of the parking fees with the remaining
      revenue coming to Council;
    The Tewantin-Noosa Lions Club manages the operation of the car park from 9.00am to
      6.00pm daily; and
    In wet weather the park would not be opened to vehicles.

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Section 20

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                              12 FEBRUARY 2019


2.9    Marketing and Evaluation
The Easter trials aim to continue to build public awareness of the Go Noosa brand.
The objectives of the Go Noosa - Easter marketing plan would be to:
    Encourage the community to participate in the Go Noosa traffic and transport trials
    Improve understanding of public transport in Noosa
    Raise awareness of alternative transport options to driving, such as Park & Ride, Free
      Buses
    Offer a relaxed and stress free alternative to driving a car into the Hastings street precinct
It is proposed to employ a number of different marketing methods including;
    Posters & Factsheets
    Energex pole banners
    Bus stop corflute signs identifying key bus routes
    Wayfinding signage
    Variable message signs
    Pavement markers (turkey footprints)
    Park and Ride signage
    Community radio announcements
    Paid newspaper advertisements
    Media launch
    Social Media campaign
    Noosa Council media channels – Facebook, website, newsletter, messages on hold etc.

It is also proposed to use community and stakeholder networks to promote the Easter trials
including Noosa Junction Traders Association, Tourism Noosa, accommodation providers,
Hastings Street Association and TransLink.

Previous Council Consideration
Ordinary Meeting Minutes, 20 December 2018, Item 18, Page 11
That Council note the report by the Project Officer – Transport to the Services & Organisation
Meeting dated 11 December 2018, and;
A.    Rescind Council’s resolution dated 18 October 2018 titled ‘Peak Period Traffic
      Management Plan - Traffic Control 2018/2019’;
B.    Approve the use of free holiday buses for TransLink Routes 626, 627, 628, 629 and 632
      and the Boreen Point - Tewantin Flexilink and Council Cabs from 26 December 2018 to 6
      January 2019;
C.    Approve the use of Transit Australia Group’s (Sunbus) shuttle service between Peregian
      Beach and Noosa Heads from 26 December 2018 to 6 January 2019;
D.    Approve the use of Queensland school holiday free buses for TransLink Routes 626, 627,
      628, 629 & 632 from 15-25 December 2018 and 7-28 January 2019;
E.    Approve the use of Queensland school holiday free buses for Transit Australia Group’s
      (Sunbus) shuttle service between Peregian Beach and Noosa Heads from 15-25
      December 2018 and 7-28 January 2019;
F.    Approve the use of an Information Management System at four key entry points to Noosa
      during the Queensland school holiday period from 15 December 2018 to 28 January 2019
      for the purpose of informing motorists of alternative travel modes and car parking
      availability;
G.    Approve the use of traffic control in the Hastings Street precinct to prioritise bus and
      pedestrian movements during the period 26 December 2018 to 13 January 2019 and the

                                                                                   Page 20 of 130

Section 21

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                              12 FEBRUARY 2019


       weekends of the Queensland School holidays (15-16 December 2018, 22-23 December
       2018, 19-20 January 2019 and 26-27-28 January 2019).
H.     Approve the temporary conversion of 16 parallel car parks on the southern side of Hastings
       Street from the Hastings Street roundabout to the Sofitel Hotel to other uses including
       bicycle and scooter parking, from 15 December 2018 to 28 January 2019
I.     Approve the establishment of a 12-month ride sharing App for Hastings Street staff
       including the dedication of five “Rideshare carpool only” bays in Noosa Heads Lions Park &
       five “Rideshare carpool only” bays in Noosa Woods; and
J.     Approve the use of Noosa Heads Lions Park as a paid public car park during the period 26
       December 2018 to 13 January 2019 and the weekends of the Queensland School Holidays
       (15-16 December 2018, 22-23 December 2018,19-20 January 2019 and 26- 27-28 January
       2019), to be managed by the Tewantin-Noosa Lions Club at rate of $20 per car per day
       with a 60/40 percent share of the car parking revenue to be provided to Noosa Council and
       the Tewantin Noosa Lions Club respectively.
Finance
It is proposed that the peak period traffic management plan be funded jointly from the
Sustainable Transport Levy and revenue from the Noosa Heads Lions Park paid car parking.
Refer details below:
Table 1. Finance Summary
Item                                                                                      Estimate
Sustainable Transport Levy Balance as at 31 December 2018                               $2,513,851
Peak period traffic management plan cost estimate. Refer table 2 below                   -$201,417
Contingency                                                                               -$30,213
Lions Park car park revenue estimate                                                       $40,145
Net Costs                                                                                $191,485
Remaining Sustainable Transport Levy balance                                            $2,322,366
Table 2. Go Noosa - Easter 6 – 28 April Cost & Revenue Summary
Proposal                                                         Estimated Cost         Estimated
                                                                                         Revenue
Free Holiday Bus
5 TransLink bus services – 626, 627, 628, 629, 632                       $40,093
1 Peregian 064 shuttle bus                                               $42,409
Information Management Systems
Digital Variable message sign & Go Noosa App                             $25,000
Traffic Control & Wayfinding
Traffic Control Hastings St precinct                                     $50,625
Wayfinding directional signage                                            $7,500
Parallel Parking – Hastings
Car parking bay conversion – scooter and bicycle                          $4,500
Noosa Heads Lions Park – Car Park
Use of Lions Park as a temporary paid carpark during Easter               $2,750          $40,145
school holidays                                                                     (Council share)
Marketing & Evaluation
Costs for developing and distribution of marketing and                   $28,500
evaluation of proposals

Engagement of various suppliers will be by financial delegation.

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Section 22

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                  12 FEBRUARY 2019


Risks & Opportunities
Free Holiday Buses (5 TransLink services & 1 Peregian bus)
                         Risk                                                               Mitigation
Scope/Deliverables       Risk that bus movements are restricted by heavy congestion due       The use of traffic control will partly mitigate this risk, however
                         to private vehicles.                                                   given the road network this risk is not able to be fully mitigated.
                                                                                              Encourage more use of Park & Ride though Go Noosa App,
                                                                                                Radio, and Newspaper.
Opportunity              Over-crowding on buses.                                             Liaise with TransLink on options for more bus services.
Programme                Confusion regarding which buses are free                             All marketing material will advertise dates and routes for free
                                                                                                travel
                         Difficulty reading and accessing bus timetable                       All marketing material will promote the online journey planner
                                                                                                and timetable information.
                                                                                              Investigate inclusion of real time bus information including the
                                                                                                temporary shuttle 064 for inclusion on Google Maps
Financial                Still waiting final quotations from TransLink & Sunbus               Calculations based on daily average from Christmas.

Variable Message Signs – Car parking availability & Alternate travel options
                         Risk                                                               Mitigation
Opportunity              Park & Ride at Noosa Junction may become over utilised (Noosa        If capacity is reached, direct motorists via Go Noosa App, Radio
                         Junction Park & Ride car parking did not reach full capacity           to alternate Park & Ride locations (Sunshine Beach, Tewantin)
                         during the Go Noosa Christmas 2018/19 trials).
Scope/Deliverables       Risk that sensor technology may not always work or fault with        Build on lessons learned from VMS trials for Go Noosa
                         VMS boards.                                                            Christmas 2018/19
                                                                                              Acknowledge this is a further trial of VMS and will lead to a more
                                                                                                robust technological solution.
                                                                                              Develop sign messages to allow flexibility.
                                                                                              Use of people as a back-up.
                                                                                              Monitor
                         Not enough time for people to see all of the messages as they       The time for each screen image needs to not be distracting to
                         drive past.                                                           drivers but also provide a multitude of messages over the trial
                                                                                               period.
                                                                                             Optimal timing to be determined.


                                                                                         Page 22 of 130

Section 23

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                     12 FEBRUARY 2019


Go Noosa App
                         Risk                                                                   Mitigation
Programme                Short time frame to refine App and get on the play store                 Make App available via website
Programme                Confusion between the Hastings Street employee Go Noosa                  Ensure clear differentiation between the Apps
                         Ride Share App and the Go Noosa App                                      All public marketing material will promote the Go Noosa App as
                                                                                                    opposed to the Ride Share App
Traffic Control & temporary wayfinding – Hastings St precinct
                         Risk                                                                   Mitigation
Finance                  Christmas traffic control was 10am-2pm. Feedback was that they          Traffic control from 9am-4pm on week-ends and public holidays
                         needed to be in place from 9am-4pm.                                       and 10am-2pm on weekdays.
                                                                                                 Easter may not be as busy as Christmas - monitor and reduce
                                                                                                   or increase traffic control as required.
Political                The introduction of traffic control and wayfinding may receive          Provide information on Council website/Facebook regarding
                         criticism that is not effective enough.                                   positive impact of traffic control from Christmas trials
                                                                                                 Provide messaging that the efforts are short term and will
                                                                                                   provide vital input into more long term actions.
Programme                The development of the Noosa holiday theme is very important            Traffic controllers to wear tropical hats & flower leis & hand out
                         to create a positive experience                                           Easter eggs.
                                                                                                 Traffic controllers to undergo ‘Welcome to Noosa” training
Scope/Deliverables       The traffic control may not be fully effective if not attended to       Build on lessons learned from Christmas trials
                         diligently and in a fully coordinate approach.                          Develop procedures that are flexible
                                                                                                 Monitor and direct changes when needed.
Parallel Parking – Hastings St
                         Risk                                                                   Mitigation
Political                Objection from traders and patrons to replacement of parallel            Replacement of parallel parking off-set by the 250+ additional
                         parking with temporary footpath, scooter and bike parting                  parking at the Noosa Heads Lions Park and boat trailer parking.
                                                                                                    All marketing material and signage will explain that it is a
                                                                                                    temporary change during the peak holiday period.
Scope/Deliverables       People continuing to park in the parallel car parks                      Infringement notices, signage and infrastructure (bollards, line
                                                                                                    marking, bike parking racks) to prevent parking
Programme                Temporary scooter and bicycle parking not being used.                    Based on Christmas trials, reduce the bicycle parking from 2
                                                                                                    bays to 1 bay and increase the scooter parking from 2 bays to 3
                                                                                                    bays.
                                                                                                  Parallel parking could be replaced with a yellow line or bollards.

                                                                                             Page 23 of 130

Section 24

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                  12 FEBRUARY 2019


Parallel Parking – Noosa Parade Boat trailer parking
                        Risk                                                                 Mitigation
Political               Objection from boat trailer users and accommodation providers          Letter box drop all accommodation providers and retailers on
                        on Noosa Parade                                                          Noosa Parade advising of alternate boat trailer storage facilities.
Scope/Deliverables      People continuing to park boat trailers                                Monitor compliance and communicate further with
                                                                                                 accommodation providers to recommend alternative storage
                                                                                                 location.
Opportunity             Provide income for boat trailer storage facilities.                    Note

Noosa Heads Lions Park – car park
                        Risk                                                                 Mitigation
Finance                 Income generated is weather dependant. Risk that forecast             Weather dependent risk cannot be mitigated.
                        income is not realised.                                              
                        Previous years have required little park restoration. Risk that       Damage to park to be mitigation through monitoring of
                        park is damaged and costs to repair are higher than forecast.           procedures for only using park when rain not forecast.
                        Risk that Lions club volunteers not available for all 16 days
                                                                                              Source additional volunteers.

Political               Objection to use of parkland as a car park.                           Mitigate through messaging that the car park is only temporary
                                                                                                during peak holiday period.
                                                                                              Council may also consider phasing out use of this site for car
                                                                                                parking in the future.
Opportunity             There is an opportunity that income is higher than forecast due to    Note
                        higher usage.




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Section 25

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                 12 FEBRUARY 2019


Consultation
External Consultation - Community & Stakeholder
Noosa Heads Lions Club – Paid parking
Sea Scouts – Boat trailer parking
Storage First & Safeguard Storage – Boat trailer parking
Tourism Noosa – Feedback on Christmas trials
Hastings St Association – Feedback on Christmas trials
Noosa Junction Association – Feedback on Christmas trials
TransLink – Quote request
Sunbus – Quote request

Internal Consultation
Local laws – Boat trailer parking
Finance – Sustainable transport levy

Departments/Sections Consulted:

   Chief Executive Officer        Community Services                          Corporate Services
   Executive Officer              Director                                    Director
   Executive Support              Community Development                   X   Financial Services
                                  Community Facilities                        ICT
                                  Libraries & Galleries                       Procurement & Fleet
                                  X Local Laws                                Property
                                  Waste & Environmental Health                Revenue Services

   Executive Services             Environment & Sustainable Development   X   Infrastructure Services
   Director                       Director                                    Director
   Community Engagement           Building & Plumbing Services                Asset Management
   Customer Service               Development Assessment                      Buildings and Facilities
   Governance                     Economic Development                        Civil Operations
   People and Culture             Environmental Services                      Disaster Management
                                  Strategic Land Use Planning             X   Infrastructure Planning,
                                                                              Design and Delivery




                                                                                         Page 25 of 130

Section 26

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 FEBRUARY 2019


                                                                        Attachment 1




                                                       Page 26 of 130

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                       12 FEBRUARY 2019

                                                                                                                                                                                        Attachment 1
                                                                                  Attachment 1: Peak Period Traffic Management Plan — Alignment with Transport Strategy principles and key short-term initiatives
                                                                                          Peak Period Free | Qld School TT Systems Park | Traffic Control | Temporary Hastings St Staff - | Noosa Heads
                                                                                          Holiday Buses  Holiday Buses  & Ride Car     Temporary    replace parallel Rideshare   Lions Park - Car
                                                                                                                       Parking        Wayfinding    parking with                  Park
                                                                                                                       Availability                  Bicycle & Scooter
          principles
         Samememntnnmesmumwnn |                                                                 VW |           VW Tw |                            Ll Ww        Ew
          Principle 1

         remswtumnmrenemimanermnnomen |                                                               | WM |                       | MTL
          Principle 2
               See                                                                     |  Vv Tv Tv
          Principle 3

         eorvestorntnentnsnanaioenrormennnnn |                                                        | ||                                       |
          Principle 4

          Principle 5

        fmeomamowminrennonnmnn                                              TT                                        |   ||                                 Tw
          Principle 6
          Principle 7                                    en                              Ml a
        carmen mitntemtonnnanaetenmimmanvarcimn| VY                                                   |      0 | Vv               |             | vw |v |
          Principle 8
        [sontemsraeme        yet ETT TT
          Park & Ride

         Car Parking M
          Subject to investigation, and in keeping with the Noosa look-and-feel, introduce car parking management
          non-residents, peak and off-peak periods, and paid and free parking at Park-and-Ride facilities.
          Bus                                            ea a
          Priority Transport Lane
          electric vehicles etc).

                                                                                                              Page 26 of 130

Section 27

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                              12 FEBRUARY 2019



5                        ANNUAL REVIEW OF DELEGATIONS OF AUTHORITY 2019
DOCUMENT INFORM AT ION




Author                              Governance Officer, Cliona Smith
                                    Executive Office

Index                               ECM/ Governance/ Delegation of Authority

Attachments                         1.    Delegations of Authority: Council to Chief Executive Officer (New
                                          Delegations) (18 page attachment provided separately to this agenda)
                                    2.    Delegations of Authority: Council to Chief Executive Officer
                                          (Updated) (17 page attachment provided separately to this agenda)
                                    3.    Delegations of Authority: Council to Chief Executive Officer (No
                                          Changes) (104 page attachment provided separately to this agenda)



EXECUTIVE SUMMARY
This report provides a background of Council Delegations of Authority and summarises the
annual review of Delegations of Authority recently undertaken by the Governance Team.
RECOMMENDATION
That Council note the report by the Governance Officer to the Services & Organisation
Committee Meeting dated 12 February 2019 and adopt:
A.                       Pursuant to section 257 of the Local Government Act 2009 (LGA), to delegate the powers
                         of the Local Government outlined in the Delegations of Authority provided at Attachment 1,
                         to the Chief Executive Officer;
B.                       Pursuant to section 257 of the Local Government Act 2009 (LGA), to delegate the powers
                         of the Local Government outlined in the Delegations of Authority provided at Attachment 2,
                         to the Chief Executive Officer; and
C.                       Pursuant to section 257 of the Local Government Act 2009 (LGA), to delegate the powers
                         of the Local Government outlined in the Delegations of Authority provided at Attachment 3,
                         to the Chief Executive Officer.


BACKGROUND
By virtue of legislation, local governments are empowered, and are required to make numerous
decisions in order to properly discharge their powers and responsibilities for the communities
they serve.
To streamline operations, in accordance with section 257 of the Local Government Act 2009
(LGA), a Local Government may, by resolution, delegate a power of the Local Government under
the LGA or another Act to:
 The Mayor; or
 The Chief Executive Officer (CEO).
Pursuant to section 259 of the LGA, a CEO may delegate the CEO’s direct powers to an
appropriately qualified employee or contractor of the Local Government. The CEO is also able to
on-delegate powers that have been delegated to the CEO from Council. Whilst a power might be
appropriately delegated to a Council officer, it may be appropriate having regard to the risk and
significance of the specific matter for the relevant decision to be made by Council. In such



                                                                                                   Page 27 of 130

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                               12 FEBRUARY 2019


circumstances, the CEO in consultation with the relevant Department will arrange for a report to
be brought to Council for a decision on the matter.
The diagram below obtained from the Local Government Association of Queensland’s (LGAQ)
publication titled ‘Local Government Delegations’ provides an illustrative overview of the
Queensland delegations model.

Queensland Delegations Model1




Diagram 1: Queensland Delegations Model

As a general guide, where a legislative instrument refers to a particular power of a ‘Local
Government’ this is a power of Council and therefore, that power is technically only able to be
exercised by Council unless that power has been appropriately delegated to the CEO and then
on delegated to employees (where appropriate).

In some instances, the CEO will have particular powers provided by legislation by virtue of
holding the position of CEO within the Local Government. Such powers can be identified where
the legislative instrument refers to a particular power of a “Chief Executive Officer’ as opposed to
a ‘Local Government’.

It is important to note that if the CEO or Local Government delegates a particular power, they can
still utilise this power and if required, retract a delegated power from a person to whom they have
delegated the power, or amend or condition the delegation as desired.



1 Local Government Association of Queensland ‘Local Government Delegations Guideline’.


                                                                                    Page 28 of 130

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REPORT
Pursuant to section 257(4) of the LGA, Delegations to the CEO by Council must be reviewed
annually by the local government. This ensures that the Delegations align with any relevant
legislative changes and new legislation enacted during the previous year. Council previously
adopted its current delegations at the Ordinary Meeting of 21 December 2017.
Council’s Delegations Register
In accordance with the LGA, Council has in place a Register of Delegations recording all
delegations made by the Council to the CEO, and the delegations which the CEO has on
delegated to various employees. The Register of Delegations must be made available to the
public for review upon request.
Pending adoption by Council, the New Delegations of Authority, updated Delegations of
Authority, and the reviewed Delegations of Authority (provided at Attachments 1 to 3) will be
included into Council’s Delegations Register. The CEO will then, where appropriate, on-delegate
various powers to relevant positions within the organisation to ensure efficient operations.
2019 Annual Delegations Review Process
LGAQ provides local governments with a ‘Delegations Register Service’. This service outlines all
possible delegable powers within the list of local government related legislation in the following
two documents:
(a)   The Register of Delegations – Council to CEO; and
(b)   The Register of Delegations – CEO to Employee or Contractor.
LGAQ engages King & Company Solicitors to provide assurance that its Delegation Registers
are up to date and can be relied upon by local governments. LGAQ undertakes comprehensive
reviews of its Delegations Register each year. Updates to the LGAQ register may result from:
1.    Changes to relevant State legislation; or
2.    Improvements to the register as identified by King and Company Solicitors.
LGAQ provides that it is unlikely that all of the powers identified in its Delegation Registers will be
applicable to any one Council, and it is up to each particular Council to decide the powers that
are relevant to its operations and are required to be delegated. In not delegating a particular
power of a local government, Council alone (not the CEO) may exercise the power in the event
that it is required to be exercised by the organisation. Practically speaking this means that a
report needs to go to Council for a decision on that matter.
The Governance Team recently completed the prescribed annual review of delegations for the
2019 period. The review process is outlined in the following diagram.

                                    LGAQ via King and Company makes updates to its Delegation Registers.




                Governance Team reviews LGAQ updates and determines in consultation with relevant operational teams , Directors
                                       and CEO whether the update is required and apprioriate timing.



                   Where changes to the register are appropriate for Noosa Council, a new Delegation of Authority or an updated
                 Delegation of Authority is prepared, which outlines the relevant powers to be delegated, and is reported to Council
                                                                    for approval.


            Once the delegation is approved by Council, the CEO where relevant and appropritate will on delegate the authority to
                                 exercise that power to various positions within the organisational structure.



Diagram 2: Governance Team Delegation Review Process.

                                                                                                                   Page 29 of 130

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                              12 FEBRUARY 2019


Outcomes of 2019 Delegations Review

New Delegations

The delegation review has identified that the following new delegation registers are applicable to
Council’s operations:

    Industrial Relations Act 2016;
    Land Title Act 1994;
    Peaceful Assembly Act 1992;
    Nature Conservation Act 1992; and
    Nature Conservation (Wildlife Management) Regulation 2006.

Copies of the complete new delegation registers to be delegated by Council are provided at
Attachment 1.

Required updates to current delegations
The delegation review has identified a number of required amendments to the current Council to
CEO delegations relating to the following Acts:
    Heavy Vehicle National Law (Qld);
    Local Government Act 2009;
    State Penalties Enforcement Act 1999;
    Waste Reduction and Recycling Regulation 2011;
    Work Health and Safety Act 2011;
    Work Health and Safety Regulation 2011.

The updated delegation registers relating to the above Acts are provided at Attachment 2. The
changes to the delegations are identified in tracked changes in the Attachment.

By having these delegations in place, official approval by Council is not required in the event that
the CEO or an appropriate on delegate is required to exercise the relevant power referred to in
the delegation.

Summary of current delegations not requiring changes
To avoid any doubt, the current Council Delegations of Authority listed below require no changes
to the previous year.
   Animal Management (Cats and Dogs) Act 2008;
   Asbestos (Public Health Act 2005);
   Biosecurity (Biosecurity Act 2014);
   Body Corporate & Community Management (Body Corporate and Community Management
     (Specified Two-lot Schemes Module) Regulation 2011;
   Building (Building Act 1975);
   Disaster Management (Disaster Management Act 2003);
   Environmental Offset (Environmental Offsets Act 2014);
   Environmental Protection (Environmental Protection (Water) Policy 2009, Environmental
     Protection Act 1994, Environmental Protection Regulation 2008);
   Fire and Rescue Services (Fire and Emergency Services Act 1990);
   Food Premises (Food Act 2006 and Food Production Safety Act 2000);
   Information Privacy (Information Privacy Act 2009);
   Integrity Act (Integrity Act 2009);

                                                                                   Page 30 of 130

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                             12 FEBRUARY 2019


    Land (Land Act 1994);
    Land Valuation Act (Land Valuations Act 2010);
    Liquor (Liquor Act 1992);
    Local Laws (Local Government Act 2009 & Council Local Laws);
    Local Government Authority to Sign (Local Government Act 2009);
    Local Government Roads & Stormwater (Local Government Act 2009);
    Local Government Payroll (Local Government Act 2009);
    Local Government Rates (Local Government Act 2009);
    Planning Act 2016 (Planning Act 2016, Planning Regulation 2017 and Development
      Assessment Rules);
    Plumbing and Drainage (Plumbing & Drainage Act 2002 and Standard Plumbing & Drainage
      Regulation 2003);
    Procurement & Contracting (Local Government Act 2009 and Local Government Regulation
      2012);
    Public Health (Public Health Act 2005 and Public Health Regulation 2005);
    Public Health Infection Control (Public Health Infection Control for Personal Appearance
      Services Act 2003);
    Public Interest Disclosure (Public Interest Disclosure Act 2010);
    Right to Information (Right to Information Act 2009);
    Statutory Bodies Financial Arrangement (Statutory Bodies Financial Arrangements Act 1982);
    Survey Mapping & Infrastructure (Survey Mapping & Infrastructure Act 2003);and
    TORUM (Transport Operations (Road Use Management) Act 1995).

The complete Delegations of Authority relating to the above list are provided at Attachment 3.
Council’s delegation of these powers remain unchanged from the previous year.

Previous Council Consideration
The current delegations were adopted by Council at the Ordinary Meeting held on 21 December
2017 as follows:
ANNUAL REVIEW OF DELEGATIONS OF AUTHORITY
That Council note the report by the Governance Officer to the Services & Organisation
Committee Meeting dated 12 December 2017 and: A. Pursuant to section 257 of the Local
Government Act 2009, agree to delegate the powers of the Local Government to the Chief
Executive Officer outlined in the Delegations of Authority provided at Attachment 1 with the
exception of the powers relating to the compulsory acquisition of land pursuant to the Acquisition
of Land Act 1967; and B. Pursuant to section 257 of the Local Government Act 2009, agree to
delegate the powers of the Local Government to the Chief Executive Officer outlined in the
Delegations of Authority provided at Attachment 2.

Finance & Risk
Operationally, if delegations are not current or officers operate outside of their delegated
authority, relevant decisions made and action taken may be considered unauthorised and subject
to legal challenge. This may expose Council to the risk of unnecessary and expensive legal
action by third parties and reputational damage.
The majority of Council’s delegations contain the following conditions to manage the risk of
Officers acting beyond the appropriate delegated authority:
“1.     The delegated officer must exercise this delegation in accordance with Council resolutions,
        policies, guidelines, procedures, industrial instruments and agreements.
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                  12 FEBRUARY 2019


2.     If the CEO on delegates any of these powers the delegated officer must exercise any
       delegated power in accordance with the scope and limitations of the subject officer’s letter
       of appointment and/or, position description, qualifications, technical knowledge and
       legislative requirements.
3.     In the event that there is a change to any Delegate Position as set out in the schedule of
       this instrument (Former Delegated Position) which is not then reflected in this Instrument:
       a.     for any Former Delegated Position that remains in existence and has been renamed,
              the reference in this Instrument to the Former Delegated Position will be read as a
              reference to the renamed position; and
       b.     for and Former Delegated Position that ceases to exist, the reference in this
              Instrument to the Former Delegated Position will be read as being a reference to the
              position that then most closely resembles the Former Delegated Position.”
The Planning, Procurement and Contracting, and Land Delegations have further specific
conditions relevant to those particular matters.
All Council Officers and Contractors with delegated powers approved by the CEO are provided
with a memorandum outlining the powers delegated to them.
Consultation
External Consultation - Community & Stakeholder
The Governance Team consults with the LGAQ via its delegations service in relation to
delegation matters as required.
Internal Consultation
The Governance Team has consulted with the CEO and relevant Directors, Managers and
Officers across the organisation in order to identify and confirm which powers from an operational
viewpoint should be delegated to ensure efficient and effective operations.

Departments/Sections Consulted:
X    Chief Executive Officer   X   Community Services                      X   Corporate Services
     Executive Officer             Community Development                       Financial Services
     Executive Support             Community Facilities                        ICT
                                   Libraries & Galleries                       Procurement & Fleet
                                   Local Laws                                  Property
                                   Waste & Environmental Health                Revenue Services

X    Executive Services        X   Environment & Sustainable Development   X   Infrastructure Services
     Community Engagement          Building & Plumbing Services                Asset Management
     Customer Service              Development Assessment                      Buildings and Facilities
     Governance                    Economic Development                        Civil Operations
     People and Culture            Environmental Services                      Disaster Management
                                   Strategic Land Use Planning                 Infrastructure Planning,
                                                                               Design and Delivery




                                                                                          Page 32 of 130

Section 33

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                         12 FEBRUARY 2019


REPORTS FOR NOTING BY THE COMMITTEE

6                         PEREGIAN DIGITAL HUB - HALF-YEARLY UPDATE TO 31 DECEMBER 2018
DOCUMENT INFORM AT ION




Author:                              Digital Hub Director, Chris Boden
                                     Environment and Sustainable Development Department

Index                                ECM/ Subject/ 45.04 Economic Development

Attachments                          Nil


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Digital Hub Director to the Council Meeting dated 12 February
2019 providing an update on the activities of the Peregian Digital Hub for the period 1 July 2018
to 31 December 2018.

REPORT
The purpose of this report is to update Council on the Peregian Digital Hub’s (The Hub) activities
for the half-year ending 31 December 2018.
The Hub is a purpose-built facility designed to house multiple digital companies and individual
workers in an open, modern environment suited to collaboration and co-working. The Hub’s
cutting-edge architecture accommodates a mix of established technology enterprises in private
office spaces as well as individual entrepreneurs, digital specialists and technologists operating
in a co-working environment.
The Hub’s Co-Lab space hosts an exciting program of events and activities. It features a creative
studio and makerspace, presentation space with grandstand and a modular classroom for
mentoring and skills development. An on-site barista and reception service (Barception) operates
from the Hub’s canteen.
1.                        FINANCE
The viability of the Hub is tightly coupled to the health of Noosa’s nascent digital ecosystem.
Without a strong base of technology entrepreneurs and digital businesses, there will be
insufficient demand to sustain the Hub’s facilities and services.
The objective of the Hub is therefore to operate a commercially sustainable co-work facility whilst
delivering public service outcomes that develop the digital ecosystem and assist to meet the
objectives of Council’s Local Economic Plan.
For the half-year period ended 31 December 2018, the Hub’s operating result is in line with
budget.
Digital Hub financial performance for the period ending 31 December 2018
                         Statement of Income and     2018/19        2018/19        2018/19             YTD
                                Expenses             Current         YTD            YTD              Variance
                                                     Budget         Budget         Actuals               $
                                                        $               $              $
         Total Revenue                                   150,000          75,000         85,988          10,988
         Operational Expenditure                       (240,750)      (114,426)      (121,730)           (7,304)
         Depreciation & Amortization                     (82,013)      (41,006)       (41,006)                 0
         Operating Result                              (172,763)       (80,432)       (76,748)             3,684

                                                                                                  Page 33 of 130

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                 12 FEBRUARY 2019


The Hub currently has five sources of revenue:
    Rental from anchor tenancies
    Co-work Memberships from individuals and businesses
    Payments for ad hoc use of facilities (e.g. meeting room bookings)
    Sponsorship from corporates
    Grant funding for programs and activities

2.    TENANCIES

The Hub has two enclosed, private office spaces leased to anchor tenants on a multi-year basis.
Those tenants are atmail, a provider of cloud-based email solutions to telcos and enterprises,
and Commtract, provider of an online marketplace for freelance PR and Project Management
talent.

3.    CO-WORK

The Hub offers two Co-work monthly membership plans aimed at people who are running, or
working for a technology company.

These membership plans are designed for people seeking entrepreneurial support to grow their
company, with the Hub team and fellow members providing mentoring, connections to investors
and helping them find talent.

The Bootstrapper membership plan is a full-time monthly membership for people who want a
dedicated space to base themselves. The Flex membership plan suits people who need to split
their time between hot-desking at the Hub and working at home or travelling.

The downstairs co-work area can accommodate up to 20 co-work members while the hot-
desking area upstairs can accommodate a further 8 simultaneous co-workers. There is an
additional area set aside upstairs for co-working which can accommodate an additional 12
members.

After a strong first quarter of co-work memberships, the Hub has seen a slower Q2 with a
number of member companies negatively affected by the correction in the crypto-currency
market. Unfortunately, a promising start-up with multiple co-work members has shut down with
others pivoting or pausing their businesses.

There is a core of around a dozen co-work members who have settled into the Hub and
contributed to a growing culture of collaboration and camaraderie. It has been gratifying to see
members who had previously not met, working on new projects together, assisting each other
with their respective skills and building friendships outside of the Hub - this is vitally important for
member retention.

A key area for improvement is the level of female representation amongst the co-working
membership. At times, there have been three female members but due to closures and travel, at
present there is only one.

4.    STAFFING

The Hub needs to achieve an ambitious agenda with limited resources. A key goal for 2019 is to
achieve operational sustainability. The current resourcing model is to outsource property
management and leverage existing departmental resources where possible to assist the Hub
Director with operational duties.



                                                                                       Page 34 of 130

Section 35

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                 12 FEBRUARY 2019



 Duties                             Resourcing Plan

 Commercial leasing and tenancy     Council has outsourced rental collection and commercial leasing
 management                         to Forde Property Group. Day to day facilities issues remain the
                                    responsibility of the Hub Director

 Facilities management              Hub Director with assistance from handyman on an on-demand
                                    basis.

 Cleaning                           Office cleaning has been outsourced with two office cleans per
                                    week. Discussions ongoing about including plant watering in
                                    duties.

 Network support                    An agreement is in place to provide network support on-demand.

 Barception                         SevGen have been engaged via an EOI to provide coffee kiosk
                                    and reception service - this will also assist with canteen cleaning
                                    and opening/closing.

 Procurement admin                  Assistance with purchase orders, invoice processing and
                                    purchase card reconciliations being provided by Department
                                    staff.

 Finance admin                      Solution required for co-work payment reconciliation which was
                                    previously handled by Finance team.

 Event catering                     Assistance provided by Economic Development Department
                                    administration staff where possible.

In order to develop new membership products, ramp up marketing activities, maintain momentum
in its programs and execute its digital ecosystem organisation strategy, the Hub will require
additional resourcing.
Council is preparing a grant application for the Regional Startup Hubs Support Program - this
grant does not require matched funding and if successful will be used to invest in a support
resource that will assist with program management. This grant was submitted at the end of
January 2019.
5.    SYSTEMS, PROCESSES AND OTHER MATTERS
The Hub uses a cloud-based co-work management platform which automates subscription billing
for members, allows for ad-hoc billing (e.g. meeting rooms, etc.) and resource bookings.
The Hub has used a suboptimal collection of tools to manage its customer database and email
communications - this should be replaced in February by a dedicated CRM solution being
procured by Economic Development team for department-wide use.
The Hub will implement an asset management plan by end of March to ensure effective and
proactive maintenance of the Hub facilities into the future.
6.    HUB PROGRAMS
In less than 7 months of operation, the Hub has delivered an ambitious slate of capacity-building
activities which have generated significant value for Noosa’s digital sector and provided a
valuable public service to the broader Noosa community. These include:
    A GovHack weekend which led to a new model of Council/Community collaboration and
      delivered a new traffic management system for the holiday period
    Hosting monthly networking events for key digital industry groups, including technologists,
      creatives and blockchain professionals
    Curating educational/skills programs to inspire and develop young talent


                                                                                        Page 35 of 130

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                         12 FEBRUARY 2019


   Empowering promising young entrepreneurs through internships, work experience and
     mentorship
   Educating and inspiring local industry and community influencers by hosting presentations
     from digital thought leaders
These activities have helped to put the Hub and Noosa on the map as a destination for digital
talent and innovation.

Tech Events
The Co-Lab hosts the Sunshine Coast’s leading developer group meetup, Coding from Beach,
on the first Thursday of every month. The group has over 420 members and includes some of the
top technologists in the region. Recent meetups have covered topics such as automated build
and deployment best practices, Machine Learning fundamentals and Ethereum smart contracts.




GovHack

The Hub’s Co-Lab space is also the home for Noosa’s GovHack event, with teams competing for
prizes in tech challenges using government-supplied data. GovHack saw 20 technologists
convene to tackle ideas related to Noosa’s parking and congestion challenges with some of
those solutions going on to be trialled during the 2018 Christmas holidays.




                                                                              Page 36 of 130

Section 37

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                          12 FEBRUARY 2019


Leadership Events
Steve Baxter
The HubLunch series consists of quarterly events where a technology thought-leader is invited to
address a group of key influencers in the Noosa community with the purpose of sharing big ideas
that lift the level of literacy around entrepreneurship, new technology or major trends.
In August over 100 members of the local technology and digital community came to hear a
fireside chat with Steve Baxter (Queensland Chief Entrepreneur and Shark Tank star) and Ian
Mason (Virgin start-up).




Andy McAfee
In October, the Hub hosted economist and best-selling author Andrew McAfee, a distinguished
professor at the Sloan School at MIT where he studies how technological progress changes
business, the economy, and society.
McAfee shared insights from his research about the future of work, which underpinned his best-
selling books "The Second Machine Age" (2014) and "Machine | Platform | Crowd" (2017) a
manual for leaders on how technology progress is rewriting the business playbook.




                                                                                Page 37 of 130

Section 38

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                          12 FEBRUARY 2019


Industry Events
The Hub hosted the first CryptoCoast convention in late November with over 90 delegates from
around the country, including some of Australia’s top crypto/blockchain-related companies,
coming together in Noosa to share ideas, build their networks and make deals related to
Blockchain and Cryptocurrency projects.
The event featured 2 days of presentations with guest appearances from Noosa Mayor Tony
Wellington, local MP Sandy Bolton and QLD Chief Entrepreneur Leanne Kemp.




Talent Development
A major focus of the Co-Lab facility is to host skills development and mentoring programs. These
have included a workshop for Young Inventors who spent a morning at the Hub learning how to
create a self-driving car and the fundamentals behind the Internet of Things.




In term 4 the Hub invited Simon Richardson and his team of State Robotics champions from
Chancellor College to teach an advanced workshop to the Young Inventors where they learnt
how to code Sumo robots and compete in battle.




                                                                                Page 38 of 130

Section 39

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                          12 FEBRUARY 2019


Girls in STEM

In November the Hub hosted 18 promising female STEM students from Noosa District State High
School and Coolum State High School. They enjoyed a series of inspirational talks and QnA with
four of the leading female STEM practitioners on the Sunshine Coast. Each of these schools
subsequently applied for an Engaging Science grant to fund an ongoing Girls in STEM program.




Flying Inventor Program

In November 2018, the Hub hosted the inaugural Flying Inventors program with Noosa's first FPV
drone racing competition. This unique 5 week program was delivered in partnership with the
Noosa Library Service and allowed 20 students from 8 schools to develop an advanced
understanding of drones and learn hands-on piloting skills.

Workshops covered the mechanical and electrical engineering that underpins unmanned aerial
vehicles (UAV's) with participants being taught university level concepts by computer scientist
and engineer, Malte von Ruden.




                                                                               Page 39 of 130

Section 40

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                            12 FEBRUARY 2019


Mentoring

Internships    and    work   experience
programs have featured heavily in the
Hub’s activities with co-work members
mentoring graduates or senior school
students through internships and work
experience stints.

These have included:
● Ricky Flockhart(18y/o intern)
● Connor Mulville (15y/o work exp)
● Connor Middleton (17y/o mentoring)
● Eamon Kriz (17 y/o mentoring)
● George Gleeson (15y/o mentoring)
● Bryn Mailer (15y/o mentoring)


Holiday Camps

The Hub was a hive of educational activity through January 2019 with its holiday program for
young inventors. A four-day Summer Drone Camp taught teenage techies how to build and race
drones while the two day Micro-Machines Workshop taught 9-13 year olds how to invent with
micro-controllers.

The holiday courses were taught by four of the Noosa community’s most promising technology
prodigies with minimal involvement from adults. Two Year 12 students that are being mentored at
the Hub, created an intensive 4-day program in which 10 students learned the engineering
principles of FPV (first person view) drones before racing for prizes at the Noosa Leisure Centre.

Two local Year 11 students used the knowledge gained through their school robotics club to
design workshops which had their class of 17 focused youngsters inventing their own devices.




                                                                                  Page 40 of 130

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                          12 FEBRUARY 2019


The Hub hosted Noosa’s first eSports event during the September 2018 school holidays with
over 50 gamers in grades 3-7 converging on the Hub to meet and watch two of Australia’s
leading Fortnite players, “the X2Twins” (Noosa locals) and challenge each other to play on the
twins’ team in a Battle Royale.




Creative in Residence Program

The creative studio section hosts a revolving
Creative Residence program with an array of world
class digital creatives whose role is to inspire the
local community, in particular young talent, to
pursue the opportunities offered in creative digital
fields. They do this through open days, school
visits, teacher visits and public workshops.

In July the Co-Lab hosted a 3d sculptor and
modeller who has worked on films like Thor and
Dora the Explorer and in August, a 3d animator
was in residence.

September’s resident was an electronic music
producer, winner of the 2017 Triple J remix
competition.



Influential Visitors and Guests

The Hub has regularly hosted influential and important visitors from local, State and Federal
government.

These have included visits from Michael McCormack (Deputy PM); Stirling Hinchliffe (Minister for
Local Government, Racing and Multicultural Affairs), Kate Jones (Minister for Innovation and
Tourism Industry Development), Llew O’Brien (Federal Member for Wide Bay), Ted O’Brien
(Federal Member for Fairfax) and Sandy Bolton (State Member for Noosa). In July the Hub
played host to CEOs from 8 other regional councils, seeking best practices for their shires.


                                                                                Page 41 of 130

Section 42

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                               12 FEBRUARY 2019




7.    PARTNERSHIPS AND COLLABORATION

The Hub has established a significant network of partnerships which are adding great value and
grown the Hub’s capability and collaborations.

Organisation                         Description of Collaboration
CQUniversity                         Talent development programs, incl Drone Camp, Girls in
                                     STEM, Young Inventors
Coding from Beach - Sunshine Coast   Digital Ecosystem support package: Meetup hosting, co-
Technologist Meetup                  curating, recruitment, promotion, sponsored catering/drinks for
                                     networking
REBOOT - Noosa Digital Creative      Digital Ecosystem support package: Meetup hosting, co-
Professionals Industry group         curating, recruitment, promotion, sponsored catering/drinks for
                                     networking
Screen Collective - Digital Media    Digital Ecosystem support package: Meetup hosting, co-
Professionals Industry group         curating, recruitment, promotion, sponsored catering/drinks for
                                     networking
NoosaCrypto - Blockchain & Crypto    Digital Ecosystem support package: Meetup hosting, co-
Professionals Industry group         curating, recruitment, promotion, sponsored catering/drinks for
                                     networking
SC Producer Group - Digital Music    Digital Ecosystem support package: Meetup hosting, co-
Producers/DJ Industry group          curating, recruitment, promotion, sponsored catering/drinks for
                                     networking
Startup Onramp Program               Hosting of Onramp sessions, assistance with
                                     promotion/recruitment
SCRIPT                               Regional Innovation Program partner collaborating on
                                     capacity-building programs, eg QLD Chief Entrepreneur visits,
                                     GovHack, Startup Onramp, etc
GovHack                              Hosting of GovHack weekend, assistance with
                                     promotion/recruitment & content capture. Connection into
                                     Noosa Council
TechnologyOne                        Sponsorship of Hub event program in exchange for promotion
                                     and branding exposure.
Sunshine Beach State School          Hosting and curation of Young Inventors extension workshops
                                     with local technologists.
St Andrew’s Anglican College         Mentoring program, creative in residence, holiday workshops
Good Shepherd Lutheran College       Holiday workshops and work experience for tech/robotics
                                     students. Hub workshops for makers.
Noosa District State High School     Girls in STEM program at the Hub, STEAM Educators group
                                     support


                                                                                     Page 42 of 130

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                               12 FEBRUARY 2019


Organisation                          Description of Collaboration
Coolum Beach State High School        Girls in STEM program at the Hub, STEAM Educators group
                                      support
Chancellor State College              Hosting of Robotics workshops to develop skill base amongst
                                      local school students and educators
Refinery - Sunshine Coast Council’s   Assistance with program conception, provision of sponsored
Creative Accelerator                  facilities to participants
CCIQ Noosa                            Co-curation of business education program to lift Chamber
                                      members’ digital literacy & understanding of key disruptive
                                      technologies, eg Artificial Intelligence (Ai)
SunCoast Angels                       Hosting of pitch meetings
Noosa Boardroom                       Co-curation of business education program, joint digital nomad
                                      recruitment program
Junction2 Co-working                  Joint digital nomad recruitment program, cross-referrals &
                                      facility sharing
Innovate Noosa                        Hosting and co-curation of business education programs to lift
                                      digital literacy amongst Noosa businesses
Causeway Innovation                   Hosting of Innovation Masterclass, assistance with
                                      promotion/recruitment & content capture

8.    FUTURE DIRECTION
To grow co-working, the Hub will be launching new memberships for digital storytellers:
businesses that produce digital content, serve a national/international audience/client base, plan
to grow and employ people. These members will be accommodated in a cluster upstairs with
access to A/V facilities.
Through the Hub’s establishment phase, two key shortcomings in the local digital ecosystem
have been revealed and need to be addressed if Council’s economic development objectives are
to be achieved:

●     There is a sub-scale entrepreneurial base, i.e. an insufficient number of genuine start-up
      founders looking to create high-growth companies that will ultimately generate high value
      jobs in the sector. This is evidenced in the makeup of the Hub’s membership and the
      marketing insights gained thus far, i.e. Noosa has a high proportion of freelancers,
      consultants and agencies but has a relatively low proportion of start-ups.

      There is no quick fix to this challenge. The Hub will be applying to the Department of
      Industry and Innovation for an “Expert in Residence” grant to deliver accelerator programs
      aimed at growing the entrepreneurial base and will be working on a strategic talent
      attraction program.

●     The digital ecosystem is disorganised. Despite the fact that there are numerous digital
      professionals in the Shire, there are a lack of relevant industry groups, regular meetups,
      industry directories, job boards and digital events.

      This makes it difficult to communicate and coordinate the industry, get attendance at
      events, recruit locally, find jobs, find service providers, meet local collaborators, attract
      investors, attract clientele and get integrated into the industry.
      The Hub is seeking grant funding from Advance Queensland’s Regional Hubs Support
      Program which will enable an accelerated organisation of the local digital ecosystem and
      help to address the shortcomings mentioned above.

9.    KPI UPDATE

An interim update is provided against the KPI’s identified for the Hub, it is however really too
early to provide meaningful data, some metrics for measuring such items as brand and profile are
also still being developed.

                                                                                     Page 43 of 130

Section 44

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                   12 FEBRUARY 2019




 Indicator                     Measure                               Update

 Business growth               Growth in GRP value of tenants        Too early to measure


 Business graduation           Number of businesses accelerated      0
                               out of Hub

 Employee growth               Growth in number of employees         Too early to measure


 Capacity building             Number of professional                4
                               Development activities

 Accelerator programs          Number of programs delivered          Over 15 events


 Events                        Number of attendees                   Over 500 attendees


 Brand and profile             Increased awareness                   Metrics to be developed


 Investment - regional         Value of investment attracted via     $2.2m committed by Australian
                               grants/etc                            Government for next stage
                                                                     development of Rufous Street (and
                                                                     Digital Hub)

 Investment - business         Value of direct business investment   Too early to measure
                               from grants or private investors


Previous Council Consideration

Special Meeting Minutes, 22 May 2018, Item 1, Page 3
That Council note the report by the Economic Development Manager to the Special Council
Meeting dated 22 May 2018 and:
A.   Award the Tender Number 1718T127 for the tenancy of the Digital Hub to the following
     tenderers and delegate authority to the CEO to finalise lease negotiations with each:
     1.      Atmail Pty Ltd;
     2.      Alkira Software Pty Ltd;
     3.      Commtract Communication Services Pty Ltd;
     4.      PB Research and Development Pty Ltd; and
B.   Agree to proceed to an Invitation to Quote for Property Management Services via Council’s
     Vendor Panel Marketplace; and
C.   Approve the Co-working tenancy process and tenancy mix as noted in this Report.
D.   Request the CEO to report 6 monthly to Council on the Digital Hub progress, financial
     performance and other KPIs as per other Council business areas.

Update reports are provided to Council on a six monthly basis.


                                                                                          Page 44 of 130

Section 45

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                         12 FEBRUARY 2019


Finance

Refer to Section 1 of this report.

Risks & Opportunities

 Risk                                                    Mitigation

 Pure tech focus unlikely to fill the Hub in the short   Add co-work products for additional digital groups, eg
 to medium term                                          digital storytelling.

                                                         More active and sophisticated marketing approach.

 Internal process may hinder ability to work with        Appoint panel of providers with whom the Hub is able
 specific key talent                                     to contract directly in future.

 Volatile nature of start- ups will continue to impact   Continue to offer a range of flexible and adaptable
 co-work viability                                       membership products.

 Market tightening may raise competitor concerns         Retain clear vertical focus on tech/digital with clearly
 from other players                                      articulated and assessed membership criteria.


Consultation
External Consultation - Community & Stakeholder
Nil
Internal Consultation
Management Accountant, Corporate Services

Departments/Sections Consulted:

      Chief Executive Officer       Community Services                           X   Corporate Services
      Executive Officer             Director                                         Director
      Executive Support             Community Development                        X   Financial Services
                                    Community Facilities                             ICT
                                    Libraries & Galleries                            Procurement & Fleet
                                    Local Laws                                       Property
                                    Waste & Environmental Health                     Revenue Services

      Executive Services        x   Environment & Sustainable Development            Infrastructure Services
      Director                      Director                                         Director
      Community Engagement          Building & Plumbing Services                     Asset Management
      Customer Service              Development Assessment                           Buildings and Facilities
      Governance                x   Economic Development                             Civil Operations
      People and Culture            Environmental Services                           Disaster Management
                                    Strategic Land Use Planning                      Infrastructure Planning,
                                                                                     Design and Delivery




                                                                                                Page 45 of 130

Section 46

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                       12 FEBRUARY 2019


7                        SHORT TERM ACCOMMODATION ONLINE PLATFORM ISSUES PAPER
DOCUMENT INFORM AT ION




Authors                          Director Corporate Services, Michael Shave
                                 (Corporate Services Department)
                                 Director Environment and Sustainable Development, Kim Rawlings
                                 (Environment and Sustainable Development Department)

Index                            ECM/ Subject/Revenue Management/Tourism Levy

Attachments                      1.   Short Term Accommodation Online Platform Issues Paper (42 page
                                      attachment provided separately to this agenda)




EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATIONS
That Council note the report by the Director Corporate Services and Director Environment and
Sustainable Development to the Services & Organisation Committee Meeting dated 12 February
2019 and note the Short Term Accommodation Online Platform Issues Paper.


REPORT
In recent years there has been a significant increase in the short-term home rental market, in
large part facilitated by the popularity of online accommodation share economy platforms such as
Airbnb and Stayz. These online platforms link hosts and travellers, providing a structured online
portal for booking, communication with a streamlined payment gateway.

Since Airbnb was launched in Australia, the number of listings has risen to over 130,000
properties. Nationally, Airbnb listings for whole homes represent around 3.5% of all rental
accommodation. However, the rate is much higher in coastal communities and high tourist areas.
For example, in Byron Bay, approximately 18% of the total housing stock is offered on Airbnb.
Taken as a percentage of the total rental housing stock in that local government area, this
amounts to 48.3% of Byron Bay’s housing rental properties being listed on Airbnb alone.

Whilst online accommodation share economy platforms have had an enormously positive impact
on tourism innovation and growth in the Noosa region, the logical extension of this business
model is to drive more people to host and travel through these platforms. This inherently values
the vibrancy and tourism amenity of a neighbourhood higher than community connectivity and
social capital.

It is reasonable to contend that Airbnb, Stayz etc. are in part succeeding commercially at the
expense of community and residential liveability, by contributing to the negative consequences of
increased visitation and infiltration into residential areas. It may also be viewed that the reliance
of Airbnb, Stayz and others on peer-to-peer transactions within the sharing economy is
concealing a problematic shift toward outsourcing of responsibility and liability, avoidance of
consumer protections including adherence to safety regulations, and disruption of once stable
industries.

Local and State governments (including Noosa) are now grappling with how to address the
consequences and implications of the rapid uptake in usage of online booking platforms. Existing
planning policies and planning schemes have not typically had the capacity to address these

                                                                                           Page 46 of 130

Section 47

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                               12 FEBRUARY 2019


issues, lacking parameters to protect the desired land use within a region from the effects of the
rapid rise of short-term holiday rental activity infiltrating residential areas previously void of
tourism. Compounding this, it is understandably challenging to regulate an industry where the
commercial enterprises have such different business models, perspectives and goals.

The Noosa Council Short Term Accommodation Online Platform Issues Paper prepared with the
assistance of Mercer Consulting (provided as Attachment 1) aims to comprehensively explore
the challenges arising from the sharp growth of the short-term online rental market in the Noosa
shire, and in doing so explore the complexities of the issue in order to facilitate the development
of a suite of reasonable and actionable responses moving forward.

Strategic awareness of the issues and challenges, and the development of actionable responses
to address these challenges is critical to the sustainable and amenable future of the shire.
Council’s response should consider the legal, economic, social, administrative and monitoring
aspects, with a clear undertaking that the response does not impact negatively on the region’s
tourism through overregulation and onerous legislation. It is important to make sure that the
response to “home sharing” and short stay accommodation is in the best interests of both the
community and the economy.

The paper proposes a number of principles that will guide the actions that Council should
implement to manage the identified challenges. These principles include:

1.     Achieve transparency across the accommodation share economy;
2.     To limit the impact on, and protect the region’s residential liveability;
3.     Support the safety and security of guests, hosts and their neighbours liveability; and
4.     Support innovation and sustainable growth in the Noosa tourism industry.

Whilst the paper highlights a number of responses required to begin to address the identified
issues, it does not yet assign any timeframes or priorities to these responses. Moving forward a
broader action plan will need to be developed (and resources appropriately identified) to prioritise
actions and timing of deliverables, with a view to ensuring that any plan is appropriately fluid
enough to react to the changing nature of the issues at play (including any potential legislative
changes made by the Queensland Government).

Previous Council Consideration
Nil.

Finance
Minor costs are being incurred with respect to the online short term accommodation property
monitoring pilot program. Further resourcing costs are likely as responses are implemented with
required actions appropriately prioritised, costed and funded in the budget.

Risks & Opportunities
The paper identifies a number of risks with respect to the impact of online accommodation share
economy growth, in particular potential planning conflicts, housing affordability and safety,
tourism gentrification, over tourism etc.

The paper provides proposed responses to mitigate these risks and to provide opportunity to
ensure that the technological and shared economy transformation occurs whilst ensuring both
community and economic need is met.




                                                                                    Page 47 of 130

Section 48

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                 12 FEBRUARY 2019


Consultation
External Consultation - Community & Stakeholder
The draft new Noosa plan is shortly being released for public consultation. This will allow for any
feedback regarding the proposed planning responses identified in the issues paper.

Internal Consultation
Mayor
Executive Team
Strategic Land Use Planning
Revenue Services

Departments/Sections Consulted:

   Chief Executive Officer        Community Services                          Corporate Services
   Executive Officer              Director                                X   Director
   Executive Support              Community Development                       Financial Services
                                  Community Facilities                        ICT
                                  Libraries & Galleries                       Procurement & Fleet
                                  Local Laws                                  Property
                                  Waste & Environmental Health            X   Revenue Services

   Executive Services             Environment & Sustainable Development       Infrastructure Services
   Director                  X    Director                                    Director
   Community Engagement           Building & Plumbing Services                Asset Management
   Customer Service               Development Assessment                      Buildings and Facilities
   Governance                     Economic Development                        Civil Operations
   People and Culture             Environmental Services                      Disaster Management
                             X    Strategic Land Use Planning                 Infrastructure Planning,
                                                                              Design and Delivery




                                                                                         Page 48 of 130

Section 49

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                               12 FEBRUARY 2019


8    NOOSA HOLIDAY PARKS UPDATE REPORT TO 31 DECEMBER 2018

Author           Property Manager, Clint Irwin
                 Corporate Services Department

Index            ECM/ 8.16 Camping and Caravan Facilities (General)

Attachments      Nil


EXECUTIVE SUMMARY
Not Applicable

RECOMMENDATION
That Council note the report by the Property Manager to the Services & Organisation Committee
Meeting dated 12 February 2019 providing an update on operations of the Noosa Holiday Parks
for the period 1 July 2018 to 31 December 2018.


REPORT
Council operates one Holiday Park and two campgrounds offering a wide variety of unique
experiences for visitors. These Council business activities operate under management
agreements with varying terms to suit the scale of the operation, and are administered by
Council’s Property branch. This report provides an update on the business activities for the
period 1 July 2018 to 31 December 2018.

FINANCIAL PERFORMANCE

TOTAL BUSINESS ACTIVITY        2018/19        2018/19        2018/19        %
                               Current        YTD            YTD            Current    YTD
                               Budget         Budget         Actuals        Budget     Variance
Total Revenue                     2,948,896     1,495,054      1,648,682      55.9%       153,627
Total Expenditure                 2,173,306     1,123,566      1,129,374      51.9%        (5,808)
Operating Surplus                   775,590       371,488        519,308                  147,819

Key Comments Total Business Activity

YTD financial performance for the Holiday Parks is positive, with revenue above budget due to
strong patronage (resulting from a good weather run) and conservative revenue forecasting due
to the uncertainty regarding the timing of the Noosa North Shore Campground redevelopment.
Expenses are slightly in excess of budget but are expected to be in line with budget forecasts at
the end of the financial year. Any impact on overall profitability due to redevelopment of the
Noosa North Shore Campground will be assessed and reported.

Boreen Point Campground         2018/19       2018/19       2018/19        %
                                Current       YTD           YTD            Current     YTD
                                Budget        Budget        Actuals        Budget      Variance
Total Revenue                      491,119       264,961       254,233         51.8%      (10,728)
Total Expenditure                  403,895       199,206       173,643         43.0%        25,563
Operating Surplus                   87,224        65,755        80,591                     14,835




                                                                                     Page 49 of 130

Section 50

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                12 FEBRUARY 2019


Key Comments Boreen Point Campground

Year to date revenue for 2018/19 is slightly behind budget but is on track to meet end of financial
year forecasts. Year to date expenses for the 2018/19 financial year are under budget due to the
timing of routine maintenance works.

Noosa River Holiday Park    2018/19         2018/19         2018/19        %             YTD
                            Original        YTD             YTD            Current       Variance
                            Budget          Budget          Actuals        Budget
Total Revenue                  2,057,126        1,033,518     1,070,677         52.0%         37,159
Total Expenditure              1,409,510          723,585       728,258         51.7%         (4,673)
Operating Surplus                647,616         309,933       342,418                        32,486

Key Comments Noosa River Holiday Park

 Year to date revenue has exceeded budget due to strong visitation due to favourable weather
   conditions and strong demand.
 Year to date operating expenses have slightly exceeded budget.
 The small amenities replacement and large amenities refurbishment projects have been
   completed.

North Shore Campground          2018/19         2018/19       2018/19       %             YTD
                                Current         YTD           YTD           Current       Variance
                                Budget          Budget        Actuals       Budget
Total Revenue                       400,651         196,575      323,772         80.8%       127,196
Total Expenditure                   359,902         200,755      227,473         63.2%       (26,698)
Operating Surplus                      40,749       (4.199)       96,299                     100,498

Key Comments Noosa North Shore Beach Campground

 Similar to Noosa River, year to date revenue is above budget. Conservative revenue
   forecasting due to the uncertainty regarding the timing of the campground redevelopment
   (and subsequent delay) is contributing to the positive result year to date.
 Year to date operating expenses have exceeded budget due to timing of required
   maintenance works.
 Redevelopment works are now timed to commence May/June 2019.

PARK OCCUPANCY PERFORMANCE

The table below summarises occupancy data to 31 December 2018. The table highlights a
95.8% occupancy rate for Noosa River Holiday Park (with powered caravan sites at 98.8%
occupancy) which reflects the location of the park and its popularity with customers. The Noosa
North Shore and Boreen Point Campgrounds’ lower occupancy rates reflect that these facilities
are more remote and offer a different experience for customers.

Location                          Occupants         Average Stay (Days)               % Site Occupied
Boreen Point                          8,542                         2.2                         35.17
Noosa River                          10,629                         4.5                         95.82
North Shore                           7,672                         2.9                         43.76




                                                                                        Page 50 of 130

Section 51

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                        12 FEBRUARY 2019


The graph below compares percentage of sites occupied for all Noosa Holiday Parks for the
period 1 July to 31 December 2016 – 2018.
 100%
  90%
  80%
  70%
  60%
  50%
  40%
  30%
  20%
  10%
   0%
                 Boreen Point                        Noosa River                      Noosa North Shore

                                July - Dec 2016   July - Dec 2017   July - Dec 2018


MAINTENANCE

Maintenance for each facility is performed in line with established budget allocations, including
any reactive maintenance. Condition assessments have been undertaken for each site and forms
part of asset management plan development and the 2018/19 maintenance budget.

MANAGEMENT AGREEMENT STATUS

 Noosa River Holiday Park – Council resolved in the April 2017 Ordinary Meeting to award a
   new 3 year management agreement to the current holiday park operators. The new
   agreement commenced 1 June 2017.
 Boreen Point Campground – Council resolved in the December 2017 Ordinary Meeting to
   approve the second of two 1 year options, extending the term to April 2019. Tender
   documentation is currently being prepared for a new 3 year management agreement to
   commence 1 May 2019.
 Noosa North Shore Beach Campground – The final 1 year option expired on 31 July 2017.
   Council resolved in the April 2018 Ordinary Meeting to enter into an extension to the current
   interim management agreement for a period of 11 months commencing 1 June 2018 to allow
   for the essential upgrade before entering into a future agreement subject to the timing of site
   redevelopment.

Previous Council Consideration
Ordinary Meeting, 16 August 2018, Item 9, Page 7

That Council note the report by the Property Manager to the Services & Organisation Committee
Meeting dated 7 August 2018 providing an update on operations of the Noosa Holiday Parks for
the period 1 January 2018 to 30 June 2018.

Ordinary Meeting, 19 April 2018, Item 2, Page 7

That Council note the report by the Property Manager to the Services & Organisation Committee
Meeting dated 10 April 2018 and authorise the Chief Executive Officer to enter into an extension
to the current agreement with Beachfront Caravan Park Pty Ltd for 11 months commencing 1
June 2018.

                                                                                              Page 51 of 130

Section 52

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                 12 FEBRUARY 2019


Finance
Periodic reporting of departmental performance allows Councillors to fulfil their governance
responsibilities and ensures transparency within the organisation and to the community.

Risks & Opportunities
Risks

The upcoming tender for management services for the Boreen Point Campground presents
business continuity risk, which is proposed to be ameliorated by the current manager providing
operational training to the successful tenderer.

Opportunities

The redevelopment of the Noosa North Shore Campground will provide longer term revenue
opportunities due to improved facilities for customers.

A full tariff review of the business activity is expected to commence in the latter half of 2019. The
review will benchmark the business activity against other comparable locations to ensure
appropriate pricing for energy consumption to encourage emission reductions in addition to
exploring alternative revenue generating options.

Consultation
External Consultation - Community & Stakeholder
Nil.

Internal Consultation
Director Corporate Services
Property Officer
Management Accountant

Departments/Sections Consulted:


       Chief Executive Officer    Community Services                      X   Corporate Services
       Executive Officer          Director                                X   Director
       Executive Support          Community Development                   X   Financial Services
                                  Community Facilities                        ICT
                                  Libraries & Galleries                       Procurement & Fleet
                                  Local Laws                              X   Property
                                  Waste & Environmental Health                Revenue Services

       Executive Services         Environment & Sustainable Development       Infrastructure Services
       Director                   Director                                    Director
       Community Engagement       Building & Plumbing Services                Asset Management
       Customer Service           Development Assessment                      Buildings and Facilities
       Governance                 Economic Development                        Civil Operations
       People and Culture         Environmental Services                      Disaster Management
                                  Strategic Land Use Planning                 Infrastructure Planning,
                                                                              Design and Delivery




                                                                                         Page 52 of 130

Section 53

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                  12 FEBRUARY 2019


9                        CORPORATE SERVICES DEPARTMENT UPDATE 2ND QUARTER 2018-19
DOCUMENT INFORM AT ION




Author                           Director Corporate Services, Michael Shave
                                 Corporate Services Department

Index                            ECM/ Subject/ Branch Management/ Corporate Services

Attachments                      Nil



EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Director Corporate Services to the Services & Organisation
Committee Meeting dated 12 February 2019 providing an update on operations of the Corporate
Services Department for the period 1 September to 31 December 2018.


REPORT
The adopted organisation structure includes the following branches under the Corporate Services
Department:
   Directors Office
   Financial Services;
   ICT (including Records);
   Procurement & Fleet;
   Property; and
   Revenue Services.

Corporate Services primarily provides internal support to the other Council Departments, with the
exception of the Directors Office involvement in strategic Council issues and projects, and the
Property branch that deals primarily with land and property management issues.

This report provides a brief summary regarding recent performance, current priorities and future
initiatives for the department.




                                                                                       Page 53 of 130

Section 54

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                 12 FEBRUARY 2019


CORPORATE SERVICES DEPARTMENT

BRANCH ACTIVITIES                    RECENT ACHIEVEMENTS                         CURRENT PRIORITIES                         THE NEXT QUARTER
Directors Office

24 Cooroy Noosa Road Lot                Progressed negotiations with the          Continuation of negotiations             Further report to Council outlining
375/SP151415 (Former Tewantin Tafe        Department of State Development             regarding purchase offer.                  options and recommendation.
Site)                                     (Property Queensland).                    Transition site to Council
                                        Offer submitted to purchase the site        management should purchase
                                                                                      eventuate.
                                                                                    Commence options analysis to
                                                                                      determine highest and best use.

Revenue Diversification Project         Project planning commenced.               Finalisation of project plan and         Stand up working team to
                                                                                      strategy.                                  commence implementation.
                                                                                    Action plan development including
                                                                                      resource allocation.

Grant Funding Opportunities             Secured waste levy funding for new        Final grant claims for Mary River        Continue to monitor external funding
                                          signage at waste management                 Road and Old Noosa Road bridge             streams for future grant
                                          facilities.                                 replacements.                              opportunities.
                                                                                    Final grant claim for Hastings St
                                                                                      CCTV replacement.
                                                                                    Development of grant applications
                                                                                      for new State Government Local
                                                                                      Government Grants and Subsidies
                                                                                      funding round (Hinterland
                                                                                      Playground and North Shore
                                                                                      Campground Upgrade).
                                                                                    Development of grant applications
                                                                                      for next round of the Federal
                                                                                      Government Bridge Renewal
                                                                                      Program (2 timber bridges – Kin Kin
                                                                                      and Cooran).




                                                                                        Page 54 of 130

Section 55

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                     12 FEBRUARY 2019


BRANCH ACTIVITIES                      RECENT ACHIEVEMENTS                           CURRENT PRIORITIES                             THE NEXT QUARTER
Financial Services

Budget                                    Finalisation of budget review 2 (BR2)       Review of core and new initiative            April budget review (BR3) for any
                                            for 2018/19 budget adjustments.               budget requests as part for the 2020           final 2018/19 operational and capital
                                          Functionality of the enterprise budget        budget development.                            budget adjustments.
                                            system improved for 2020 budget.
                                          All core and new initiative requests
                                            received as part of the 2020 budget.
Assets                                    Capitalisation of constructed and           Finalisation of the stormwater assets        Assess desktop indexation
                                            developer contributed assets to               reconciliation between Technology              revaluation outcomes for all asset
                                            complete the year-end process.                One asset register and GIS.                    classes.
                                          Reconciliation of stormwater assets         Data improvement roadmap for                 Asset capitalisation.
                                            between Technology One asset                  validating asset data for all other
                                            register and GIS commenced with               asset classes.
                                            stage one reconciliation completed.         Organisational guideline and
                                                                                          procedures revised for asset
                                                                                          capitalisation and data responsibility.
Statutory Reporting, Risk Management      QAO planning audit completed for            Review the implications of changes           Interim QAO external audit
and Audit Compliance                        the 2019 year.                                to accounting standards.                       scheduled for May 2019.
                                                                                        Implementation of improvement
                                                                                          opportunities identified by QAO
                                                                                          during 2017/18 external audit.
                                                                                        Planning for 2018/19 financial
                                                                                          statements and audit processes.
Treasury, Investments and Banking         Reinvestment of surplus cash                QTC credit review undertaken to              Investment portfolio managed to
                                            following July rates run.                     assess council’s credit rating for loan        ensure optimal return for Council in
                                          QTC review of Council cash holdings           borrowings.                                    alignment with Investment Policy
                                            undertaken to determine optimal             Rollout of new customer service                requirements.
                                            targets to maximise ratepayer equity.         EFTPOS devices.
                                          Support for T1 enterprise cash
                                            receipting system implementation.
Business As Usual Activities              Monthly financial performance               Expand the suite of user-friendly            Quarterly performance plan reviews
                                            reporting.                                    reporting dashboards to meet                   for all staff.
                                          Implementation of user-friendly               business needs.                              Automation of monthly reports to
                                            dashboard financial reporting tool.         Refine the grant reporting process to          maximise efficient work practices.
                                                                                          ensure transparency of timing and
                                                                                          availability of grant funds.


                                                                                            Page 55 of 130

Section 56

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                   12 FEBRUARY 2019


BRANCH ACTIVITIES                       RECENT ACHIEVEMENTS                        CURRENT PRIORITIES                           THE NEXT QUARTER
ICT

T1 CI Anywhere (web browser based)         Enterprise Cash Receipting module        Implementation of Procure to Pay           Property and rating project
functionality to simplify systems and        successfully implemented improving         CIA upgrade.                                 implementation.
make them accessible on mobile               receipting capabilities.                 Implementation of single touch
devices                                    Planning property and rating system        payroll to meet ATO requirements.
                                             upgrade.

GIS Mapping                                Aerial photos updated.                   Putting the new planning scheme            Ongoing updating of datasets.
                                                                                        online for consultation.
                                                                                      Updating the GIS strategy to plan for
                                                                                        the future of GIS systems.
ICT Security                               Content Security consultancy             Reviewing risks and prioritising           Continuous improvement of ICT
                                             finalised report with information          controls.                                    security to meet emerging threats.
                                             assets and risks.                                                                     Implementation of new security
                                                                                                                                     controls to address risks identified
                                                                                                                                     by Information Security Framework.
ICT Strategy and roadmap                   Monthly steering group meetings          Continuing positive partnership with       Progressing implementation.
                                             held with T1.                              TechnologyOne to progress                  Adoption of the project evaluation
                                           Bi-monthly Council ICT Steering            projects.                                    framework.
                                             Group meetings.                          Work on a project evaluation
                                                                                        framework to help ensure ICT
                                                                                        projects are scoped accurately and
                                                                                        successful.

Business as Usual activities               Replacement of organisation              Replacing ten-year-old network             Continuing migration of sites to the
                                             personal computers and laptops.            equipment.                                   NBN.
                                           Aquatic Centre moved to NBN                                                           Implementation of swipe to release
                                             increasing speed by ten times.                                                          printing and replacement of old
                                           Disaster Dashboard website went                                                         multi-function devices.
                                             live.
                                           Live Council meeting streaming
                                             setup.




                                                                                          Page 56 of 130

Section 57

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                      12 FEBRUARY 2019


BRANCH ACTIVITIES                       RECENT ACHIEVEMENTS                           CURRENT PRIORITIES                          THE NEXT QUARTER
Procurement & Fleet

Fleet Replacement and Maintenance          2019/20 Fleet and Plant capital draft       FY 18/19 Fleet and Plant capital          Continue to work closely with
Program                                      budget replacement program                    replacement program on target.              internal stakeholders/staff regarding
                                             completed.                                  Fleet truck replacement body builds         their requirements for the delivery of
                                           Monthly Fleet Advisory meetings               expected to be completed by June            the 2018/19 Fleet and Plant capital
                                             actioned.                                     2019.                                       replacement program.
                                           T1 Fleet maintenance reporting tool         Ongoing maintenance for fleet and
                                             operational & staff have had training.        small plant remains on target.
Local Buy Alliance                         Regional Alliance Working Group             Multiple tenders and quotations           Further meetings scheduled with
                                             established to explore joint                  either out to market, under                 Local Buy & neighbouring Councils
                                             Procurement strategies.                       preparation or under evaluation.            to progress the future joint
                                                                                         Continued consultation with Local           procurement opportunities.
                                                                                           Buy regarding updated or new
                                                                                           contract arrangements that are
                                                                                           available to staff use.
Undertake early adoption project with      P2P module now in T1 preview                Ongoing testing to be undertaken          Project completion revised with a
Technology One (T1) to implement the         environment & initial testing has             prior to go – live in production.           March 2019 target date.
new CI Anywhere Procure to Pay (P2P)         been undertaken.                                                                        Staff training to be scheduled.
module                                                                                                                               Scoping for stage 2 of P2P project
                                                                                                                                       (automatic invoice matching,
                                                                                                                                       supplier portals).
Vendor Panel Marketplace                   Vendor Panel e-procurement module           Ongoing training and education for        Ongoing engagement with internal
                                             can now be used for all quotes and            staff around Vendor Panel in                stakeholders & key staff to ensure
                                             tenders across Council.                       preparation for the new T1 P2P              the Vendor Panel quotation tools are
                                                                                           module rollout                              used for all quotations and tenders.
Business as Usual activities               2018/19 capital and operating               Procurement and Contracts branch          Work closely with stakeholders
                                             budgets on target.                            to continue to support staff across         regarding their FY18/19 projects.
                                           Multiple tenders awarded and results          the organisation. (Vendor Panel,          Continue to liaise with adjoining
                                             published on the Council website.             tender documentation development)           Council’s to foster potential co-
                                           Departmental Purchasing Officers            Upcoming tenders under                      operative procurement and/or
                                             Network monthly meetings continue.            development that require significant        contract opportunities.
                                           Monthly Fleet Advisory team                   Procurement support.
                                             meetings undertaken to discuss and             Noosa North Shore
                                             manage all fleet matters.                          Campground Redevelopment.
                                           WH&S Safety Hazard inspections                 Cooroy Playground.
                                             completed.                                     Rufous St Stage 2.


                                                                                             Page 57 of 130

Section 58

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                 12 FEBRUARY 2019


BRANCH ACTIVITIES                    RECENT ACHIEVEMENTS                         CURRENT PRIORITIES                            THE NEXT QUARTER
Property

Holiday Parks                           Work Health and Safety hazard             Boreen Point Campground –                   Noosa River Holiday Park -
                                          inspections completed at all holiday        develop tender process for new                complete scope for site metering
                                          parks.                                      management agreement                          options and tariff review
                                        Noosa River Holiday Park large                                                          Consideration of future management
                                          amenities refurbishment and small                                                         services for the Noosa North Shore
                                          amenities replacement.                                                                    beachfront campground (after
                                                                                                                                    redevelopment).
Development and finalisation of         Executed tenure agreements:               The following leases to be signed:          Continue with expired community
community tenure documents with           o Cooran Memorial School of Arts            o Kin Kin Sport and Recreation                tenure renewals.
community groups.                            Hall                                     o Noosa Malibu Club (new tenure             Progress capital works projects and
                                          o Kin Kin Rural Fire Brigade                    Wallum Lane)                              operational maintenance on
                                                                                      o Draft lease issued to Cooroy                community properties for 2018/19.
                                                                                          Hall.
                                                                                    Sunshine Coast Sports Aviators Inc.
                                                                                      – Tingira Crescent – finalising permit
                                                                                      and management agreement.

Development and finalisation of         Agreement in principle – Telco lease      Draft lease sent to Cooroy RSL for          Continuing to liaise with
commercial tenure documents.              Cooyar Street Noosa Heads                   execution.                                    stakeholders and Property Manager
                                                                                    Continuing to align Certificates of           regarding Sunrise Beach
                                                                                      Currency for Public Liability to              Neighbourhood Shopping Centre
                                                                                      financial year.                               lease options.
                                                                                    Feasibility and options analysis –
                                                                                      Sunrise Beach Neighbourhood
                                                                                      Shopping Centre.
                                                                                    Finalising lease negotiations for the
                                                                                      Cooroy Data Centre.
                                                                                    Lease execution – Telco lease
                                                                                      Cooyar Street Noosa Heads

North Shore Campground conceptual       Tendering for construction contract       Assessing submitted tenders for             Works to commence May/June
planning & feasibility assessment.        for works within existing camping           works.                                        2019.
                                          reserve and wastewater treatment
                                          system.




                                                                                        Page 58 of 130

Section 59

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                            12 FEBRUARY 2019


BRANCH ACTIVITIES              RECENT ACHIEVEMENTS                          CURRENT PRIORITIES                           THE NEXT QUARTER
Business as Usual activities      Regular meeting with Tourism Noosa         Discussing Noosa Surfing Festival          Implementation of service review
                                    to discuss events and operational            event proposal with event                    recommendations.
                                    issues.                                      organisers.                                Ongoing assessment of applications
                                  Completed Quarter 1 performance            Finalising service plan for Lifeguard        and permits for use of Council
                                    planning for all staff.                      Services for Council consideration.          owned or managed land.
                                  Various high use permit and                Budget Development 2019/20
                                    temporary event applications
                                    decided.
                                  WH&S Safety Hazard inspections
                                    completed for Lifeguard towers.
Revenue Services

Property and Rating System        Reminder notices issued in                 Preparation and issue of January           Finalise list of property that will be
                                    September.                                   rate levy.                                   referred to external debt collector
                                  Support for T1 enterprise cash             Commence recovery action for               Continued work on waste charging
                                    receipting system implementation.            properties with large arrears.               structure in preparation for the
                                                                                                                              introduction of the State Waste Levy
                                                                                                                              in July 2019.
Business as Usual activities      September fire returns completed.          Undertake data integrity checks,           Response to customer queries re
                                  Rural Fire Returns completed at end          including PPR and Tourism Levy               January rate levy
                                    of December                                  checks.
                                  Six monthly pensioner verification to
                                    be undertaken.




                                                                                   Page 59 of 130

Section 60

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                 12 FEBRUARY 2019


Previous Council Consideration
Nil.

Finance
Current business as usual activities and projects of the department are funded within the current
adopted budget.

Risks & Opportunities
Periodic reporting of departmental performance allows Council to fulfil their governance
responsibilities and ensures transparency within the organisation and to the community.

Consultation
External Consultation - Community & Stakeholder
Nil.

Internal Consultation
Nil.

Departments/Sections Consulted:

       Chief Executive Officer    Community Services                      X   Corporate Services
       Executive Officer          Director                                X   Director
       Executive Support          Community Development                   X   Financial Services
                                  Community Facilities                    X   ICT
                                  Libraries & Galleries                   X   Procurement & Fleet
                                  Local Laws                              X   Property
                                  Waste & Environmental Health            X   Revenue Services

       Executive Services         Environment & Sustainable Development       Infrastructure Services
       Director                   Director                                    Director
       Community Engagement       Building & Plumbing Services                Asset Management
       Customer Service           Development Assessment                      Buildings and Facilities
       Governance                 Economic Development                        Civil Operations
       People and Culture         Environmental Services                      Disaster Management
                                  Strategic Land Use Planning                 Infrastructure Planning,
                                                                              Design and Delivery




                                                                                         Page 60 of 130

Section 61

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                             12 FEBRUARY 2019


10                       CAPITAL PROGRAM DELIVERY STATUS - JANUARY 2019
DOCUMENT INFORM AT ION




Author                             Asset Planning Manager, Bryan O’Connor &
                                   Infrastructure Planning, Design & Delivery Manager, Craig Eldridge

Index                              ECM/ Subject/ 2018-2019 Annual Capital Works Program

Attachments                        1.    Capital Projects Delivery Status for January 2019



EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Asset Planning Manager to the Services & Organisational
Committee Meeting dated 11 February 2018 providing an update on the projects being delivered
throughout the 2018/19 Capital Program.


REPORT
The purpose of this report is to inform Council of the overall status and associated activities of
the Capital Program for the first quarter of the 2018/19 financial year.

There are currently 116 projects listed in the 2018/19 Capital Program, with a total allocated
budget of $29,814,603. This is inclusive of all carryover projects, budget reviews and recent
emergent works.

1.                       Multi-year Projects

There are a number of multi-year projects that will continue through this financial year and into
the 2019/20 financial year. Multi-year projects are considered large projects that require
extended periods for delivery, or need to be timed to reduce the impact on community, or are
complex that require extended planning and consultation periods before construction can
commence. These include but are not limited to the following projects:

                       Hinterland Playground, Cooroy - $2.5m (current budget under review)
                       Noosa River Holiday Park Amenities (Small & Large) Upgrades - $1.3m
                       Tewantin, Hilton Terrace intersection upgrade $3m
                       Peregian Beach, Public Amenities upgrade $800,000

2.                       Completed Projects

Projects continue to be delivered across the capital program with the majority of projects well
underway. Some recently completed projects in the second quarter of the financial year include:

                       Noosaville Library - $2.4m
                       Cooroy, Mary River Road Bridge replacement - $1.4m
                       Old Noosa Road Bridge replacement - $1.6m
                       Noosa Heads, Park Road Boardwalk - $5.2m



                                                                                                 Page 61 of 130

Section 62

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 FEBRUARY 2019


Old Noosa Road Replacement Bridge




Mary River Road Replacement Bridge




                                                       Page 62 of 130

Section 63

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                              12 FEBRUARY 2019


Noosa Heads – Park Road Boardwalk Renewal




The completion of the Noosa Heads – Park Road Boardwalk renewal project was a significant
achievement by the project and delivery teams over a number of years and the end result is an iconic
asset that blends in to Noosa’s natural environment.
3.   Project design and delivery
The Project Design and Delivery Branch is impacted by staff resignations, extended leave and
prolonged recruitment processes, as well as the secondment of the Project Delivery Coordinator
to the Transport Strategy. These resourcing impacts continue to delay the tender, contracting
and delivery of projects to be delivered in the remainder of the 2018/19 Capital Program.
Design and Delivery staff will forward plan for project adjustments in the third budget review of
the capital program. This will assist Council to have a realistic approach to the successful
delivery of the program for the remainder of the 2018/19 financial year.
Summary
The program is currently behind schedule for the year to date budget of $20.2m, with year to date
actual expenditure of $17.9m to 30 January 2019. Increased monitoring across all projects will be
required for the remainder of the financial year with proposed adjustments to the delivery
timeframes to be considered during future budget review processes.

                                                                                   Page 63 of 130

Section 64

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                               12 FEBRUARY 2019


Previous Council Consideration
Nil.
Finance
The current capital delivery expenditure to 30 January 2019 including actuals and commitments
is $22.5m or 75% of the capital program. The delivery and completion of projects continues
across the program with staffing resources to be allocated in the coming months to support the
design and delivery phases of the projects.
The table and the graph provided shows a breakdown of expenditure as at 30 January 2019.
              YTD Actual Expenditure                        $17,978,501
              Committed Expenditure                          $4,602,490
              Remaining Capital Expenditure                  $7,233,612
              Full Year Budgeted Expenditure                $29,814,603


              Remaining Capital
                Expenditure
                  24.26%

Committed
Expenditure
  15.44%


                                                                                     YTD Actual
                                                                                    Expenditure
                                                                                      60.30%




Risks & Opportunities
The current risk to the capital program is the resourcing of Design and Delivery staff. In mitigating
this risk projects will be reviewed and where necessary, projects will be re-profiled and adjusted
through the budget review process. In addition, the recruitment and appointment of Design and
Delivery staff is nearing completion.

Consultation
External Consultation - Community & Stakeholder
Nil.




                                                                                    Page 64 of 130

Section 65

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                              12 FEBRUARY 2019


Internal Consultation
Project delivery staff within the Infrastructure Services Department were consulted in the
preparation of this report.

X   Chief Executive Officer    Community Services                      X   Corporate Services
    Executive Officer          Director                                    Director
    Executive Support          Community Development                   X   Financial Services
                               Community Facilities                        ICT
                               Libraries & Galleries                       Procurement & Fleet
                               Local Laws                                  Property
                               Waste & Environmental Health                Revenue Services

    Executive Services         Environment & Sustainable Development   X   Infrastructure Services
    Director                   Director                                X   Director
    Community Engagement       Building & Plumbing Services            X   Asset Management
    Customer Service           Development Assessment                      Buildings and Facilities
    Governance                 Economic Development                        Civil Operations
    People and Culture         Environmental Services                      Disaster Management
                               Strategic Land Use Planning             X   Infrastructure Planning,
                                                                           Design and Delivery




                                                                                      Page 65 of 130

Section 66

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 FEBRUARY 2019


                                                                        Attachment 1




                                                       Page 66 of 130

Attachment 1

                           NOOSA COUNCIL                                                                                                                                                    Capital Schedule
                                                                                                                                                                                     for the period ending January 2019
 Report run date: 30-Jan-2019 08:19:40

Bridges
    500813         500810 - Mary River Road Bridge Replacement                                 973,000        1,157,365          1,157,365                 0        1,157,365      1,651,302        151,078 8     142.68%
    500814         500811 - Old Noosa Road Bridge Replacement                                  1,520,000      1,532,896          1,532,896                 0        1,532,896      906,783          330,[email protected]%
    500812         500812 - Orealla Crescent Overpass Refurbishment                                   0          11,961             11,961                 0          11,961        63,649          39,091 eo     532.14%
    500863         500863 - Noosa Heads Witta Circle Bridge Renewal                             28,000          28,000                  0                  0              0           1,707               0 eo      0.00%
    500864         500864 - Tewantin Doonella Bridge Renewal                                     18,000          18,000             18,000                 oO         18,000          1,281              oO 6       7.12%
    500913         500911 - Cooroy Mountain Bridge                                                    0              o             142,400                 o              0         54.403                0 6      38.20%
                                                                            Total Bridges     2,539,000      2,748,222          2,862,622                  o       2,720,222      2,679,125        521,085         93.59%

    500784         500784 - Noosa River Bathymetry Survey                                       60,000          54,664             54.664                  0          18,344              0               [email protected]%
    500820         500820 - Renewal of revetment wall at O-Boats Gympie Tce, Noosaville         224,000        223,024             50,000                  0          21,523        30,858                0        61.72%
    500867         500867 - Peregian Beach Boardwalk Renewal North of Tower to access:          140,000         140,000            70,000                  0         30,786          13,174               [email protected]%
                                                       Total Coastal Canals and Waterways   ~~—~424000.~~C~«STSBBS~*~‘“~« RT            SSSCSC*~“~C~SC‘“<C OSSC~‘iOS~*~« a ROSSCSCSC~S~SSS*~«
Cemeteries
    500866         500866 - Pomona Cemetery Timber Fence Renewal                                 27,000         27,000             27,000                  0          27,000        20,937                0 eo     77.54%
                                                                         Total Cemeteries ~—-27,000~~«27,000.~SC~C~*~*~STDSC~CSCSSSOS~C~SSSSCSCSC~S~S~S~SCSS*«S
‘Commerical Land & Property
    500693        500693 - Peregian Beach, 5 Rufous St Redevelopment Construction                     0              0                  0                  0              0           5,973               08        0.00%
    500861         500855 - Peregian Digital Hub - Fitout                                            oO         124,181            144,181                 0         106,897        135,968           8,267 6      94.30%
    500907         500905 - Rufous St - Community House                                               0         100,000            100,000                 0         64,543         69,405          319,924 6      69.41%
    500908        500806 - Rufous St Stage 3 - Civil Works                                            0              0                  oO                 0              0             981           3,[email protected]%
                                                          Total Commerical Land & Property            0        224,181            244,181                  0         161,441       200,382         (332,141        82.06%

     100726        100726 - Peregian Surf Club Public Amenities - Planning & Design            350,000        377,091              150,000                 0         48,016          21,993          18,[email protected]%
    500539        500539 - Noosa Heads Demolition of Lifeguard Service/ SLSQ operations          §2,000         49.271            49.271                   0              oO          9.143               [email protected]%
    500842         500840 - Tewantin SES Termite Damage                                               0          6.977               6.977                 0           6.977          3,378           2.1300       48.42%
    500857         500851 - NAC & NLC Roof Restoration (to Support Solar Panels)                100,000         172,500            172,500                 0         172,500        39,002            2,[email protected]%
    500868         500868 - Pomona Community House Airconditioning Renewal                      30,000          30,000             30,000                  0         30,000               0          22,.437@       0.00%
    500869         500869 - Tinbeerwah Main Hall Flooring Renewal                               50,000         50,000              50,000                  0         50,000               0              oO eo      0.00%
    500870         500870 - Pomona Kindergarten - Roof Replacement                              50,000          60,000             50,000                  0          50,000              0         (29,724 eo      0.00%
    500871         500871 - NAC - 25m AMP Pool Renewal Program                                   14,000          14,000                 0                  0              0               0               08        0.00%
    500872         500872 - NAC - 50m AMP Pool Renewal Program                                  131,000         131,000            131,000                 0         76417           17,045          96,627 eo     13.01%
    500873        500873 - NAC - LTS AMP Pool Renewal Program                                    14,000          14,000                 0                  0              0               0               oe        0.00%
    500874         500874 - NAC - Other AMP Infrastructure Renewal Program                     306,000         306,000                  0                  o              0               0               0 eo      0.00%

                                                                                                                       Page 66 of 130

Section 67

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 FEBRUARY 2019




                                                       Page 67 of 130

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                       12 FEBRUARY 2019

                               NOOSA COUNCIL                                                                                                                                                    Capital Schedule
                                                                                                                                                                                         for the period ending January 2019

       Report run date: 30-Jan-2019 08:19:40

         500875         500875 - NAC - Replace Automated Pool Cleaner                                 15,000         15,000             15,000                 0          8,750          16,251              0 oe     108.34%
         500916        500912 - Peregian Beach Surf Club Roof Replacement                                 oO             0             176,200                 0              oO             0               00         0.00%
         500922         500918 - Bicentennial Hall Extension Fire Pump Works                              oO             0             100,000                 0              0         100,000              08       100.00%
                                                                     Total Community Facilities    1,112,000      1,215,839           930,948                  0        442,660        206,812          171,626        22.22%
      Corporate Buildings
         500776         500776 - Tewantin Administration Building - masterplan                       180,000       200,000            200,000                  0          91,262           873               0o         0.44%
         500843         500841 - Tewantin Admin Building Automatic Transfer Switch                        0          17,037             17,037                 0          17,037         15,572              06        91.40%
         500858         500852 - Tewantin Administration Building Roof                              600,000        650,000            770,000                  0         20,000           9.172           1,[email protected]%
         500910         500910 - Cooroy SES Shed Alterations                                              0         30,000             30,000                  0          13,333         14,826           [email protected]%
                                                                      Total Corporate Buildings     780,000        897,037           1,017,037                 0         141,632        40,443           4,870          3.98%

         500865         500865 - Tewantin - Read Park Carpark Surfacing                              150,000        150,000            150,000                 0         150,000        161,428          10,[email protected]%
                                                                               Total Car Parks       150,000        150,000            150,000                 0         150,000        161,428          10,247       107.62%
      Gravel Road Network
         500519         500519 - Whole of Shire Gravel Resheeting - Annual Program                   410,000        410,000           284,000                  0        209,222         140,114          115730       49.34%
         500841         500758 - Hinterland Gravel Road Upgrade (Donnellys Road)                    391,000        547,015            736,015                  0        598,229        606,619           28,[email protected]%
         500917         500913 - Gravel Roads Extension Program                                           0              0             126,000                 0              0              0               00         0.00%
                                                                     Total Gravel Road Network      801,000        957,015           1,146,015                 0         807,450        836,734         39,720         73.01%
      Holiday Pars
         500661         500661 - Noosa North Shore Campground Redevelopment                       2,500,000       2,509,110           700,000                  0          61,460        40,412            5,[email protected]%
         500662         500662 - Noosaville, Noosa River Holiday Park Small Amenities Replace        199,000       224,387            224,387                  0        224,303         90,306           11,644       40.25%
         500663         500663 - Noosaville, Noosa River Holiday Park Large Amenities Refurb        428,000         428,000           428,000                  0        425,546        655,471               0 e      153.15%
         500876         500876 - NRHP Road Reseal and V Drain Foreshore Works                        149,000        149,000            149,000                 0          8,539            430           28,[email protected]%
                                                                           Total Holiday Parks     3,276,000      3,310,497          1,501,387                 0         719,849       786,628          45,281         52.39%
      Libraries & Galleries
         500651         500651 - Noosaville Library, Refurbishment Planning and Design              805,000        586,964           1,388,889                 0        1,385,211      1,101,742        [email protected]%
         500878         500878 - Noosaville Library Weather Protection Shelter to Entrance           35,000         35,000             70,000                  0         35,000              0               0o         0.00%
         500879        500879 - Cooroy Library Air Conditioner Plant Room Enclosure                  20,000         20,000             30,000                  0          17,591          6.311            [email protected]%
                                                                      Total Libraries & Galleries   860,000        641,964           1,488,889                 0       1,437,802      1,108,053         190,316        74.42%
      Parks & Playgrounds
         500551         500551 - Noosa Hinterland Priority Playground - Planning & Design          1,250,000      1,220,317          1,220,317                 0        424,594         126,237         129,[email protected]%
         500594        500594 - Botanic Garden Shade House                                                0          2,664             22,664                  0           2.664         7,202            [email protected]%
         500666         500666 - Noosaville, Gympie Terrace Park Fumiture Renewals                   80,000         80,000             80,000                  0         49,231            595               06         0.74%

                                                                                                                               Page 67 of 130

Section 68

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 FEBRUARY 2019




                                                       Page 68 of 130

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                  12 FEBRUARY 2019

                              NOOSA COUNCIL                                                                                                                                                 Capital Schedule
                                                                                                                                                                                     for the period ending January 2019
     Report run date: 30-Jan-2019 08:19:40

        500781         500781 - Cooran Pioneer Park upgrade - Design & Construction (incl D       155,000        123,599            193,599                 0        123,599        145,084          [email protected]%
        500880         500880 - Pomona Stan Topper Park - Basketball Court Renewal                 35,000        35,000             35,000                  0         34,493         2.375               08        6.79%
        500881        500881 - Pomona Jo Bazzo Park BBQ and Associated Pathways                    30,000        30,000             30,000                  0          2,475            316              oo        1.05%
        500882        500882 - Peregian Beach Town Square Upgrade Planning & Design                25,000        25,000             25,000                  0        24,272           4450           45500        17.80%
        500883         500883 - Headland Park Playground Renewal                                  60,000         60,000             60,000                  0        59,991          52,536           2.7508      87.56%
        500884         500884 - Wavecrest Park Shade Sail Renewal                                  43,000         43,000            43,000                  0         43,000         37,107              06       86.30%
        500885        500885 - Noosa Heads Pinaroo Park Swing & Softfall Renewal                   19,000         19,000             19,000                 0         19,000             0               06        0.00%
        500886        500886 - Sunrise Beach Orient Park North Swing & Softfall Renewal            19,000         19,000             19,000                 o              o             0               [email protected]%
        500887        500887 - Sunrise Beach Comet Park Swing & Softfall Renewal                   19,000         19,000             19,000                 o              0             0               06        0.00%
                                                                   Total Parks & Playgrounds     1,735,000      1,676,580         1,766,580                 0       783,318        375,904          186,836       21.28%

        500628        500614 - Tewantin Poinciana Avenue Shared Path Upgrade Design & Const             0              0            27,000                  0              0        29,617               08      109.69%
        500630       500616 - Whole of Shire - Noosa Pedestrian and Cycle Data Counters                 o        73,125             73,125                  0         73,125        73,648               0g      100.72%
        500636       500622 - Noosa Heads Noosa Parade Road Corridor Upgrade - Design                   o         16,709             75,000                 0         42,689         18,197              190      24.26%
         500671       500671 - Noosa Heads, Park Road Boardwalk Construction                     5,121,000      5,187,820         4,687,820                 0       4,687,820      3,921,047         76,[email protected]%
        500672        500672 - Noosa Heads, Main Beach Boardwalk Construction                    697,000        349,057            349,057                  0        349,057       265,983               00       76.20%
        500817         500814 - Jacaranda Park, Tewantin - Pathway Renewal                              o        33,601             55,000                  0        33,601         53,496             [email protected]%
        500823       500823 - Boardwalk renewal at Gympie Tce, Noosaville                               o              0                 0                  0              0           446               08        0.00%
        500828        500828 - Pathway renewal at Gympie Terrace                                       oO        68,505             25,000                  0         24,935        20,347               oo       81.30%
        500829        500829 - Pathway renewal at James St, Noosaville                                  0              0                 o                  0             oO         4,669               08        0.00%
        500831         500831 - Tewantin Diyan Street New Footpath                                      0              0                 0                  0              0          1,127              0o        0.00%
        500888         500888 - Cooroy Maple Street Raised Pedestrian Crossing                     75,000         75,000             75,000                 0              0        43,083           4,612 Qo     57.44%
        500906         500903 - Tewantin, Hilton Terrace CNLGGP Shared Pathway                    400,000       400,000            400,000                  0        232,773       201,156               06       50.29%
        500923        500919 - Wallace Park Pathway 5&6                                                 0              0            63,000                  0              0        48,391               06       76.81%
                                                                 Total Pathways & Boardwalks    6,293,000      6,203,817          5,830,002                 0       5,444,000      4,681,207        81,782        80.30%

        500312         500528 - Whole of Shire Bus Shelter Disabled Compliant Program             518,000        518,000            518,000                 0       271,743        274,787          181,[email protected]%
                                                           Total Public Transport Infrastructure  518,000        518,000            518,000                 0       271,743        274,787          181,555       53.05%

        500530        500530 - Whole of Shire Reseal & Rehabilitation Program                   3,800,000      3,800,000          2,951,409                 0       1,837,226     2,665,477       1,446,493 ©     90.31%
        500633        500619 - Black Mountain Rd Landslip                                               0              0                 0                  o              o          7,952              0g        0.00%
        500840         500757 - Black Mountain - Road Priority Sections and Road Reconstruct      410,000       384,863            384,863                  0        253,070         42,256          13,[email protected]%
        500806         500806 - Weyba Road Corridor Improvements                                        0        40,000             40,000                  0         40,000        68,068            [email protected]%
        500837        500837 - Eumundi Rd, Gibson Rd, Hilton Tce, Gympie Tce Roundabout res             0        23,509             23,509                  0         23,509         19,237            [email protected]%
        500845        500845 - Peregian Beach, David Low Way Guardrail Renewal                          o        45,042              45,042                 o        20,018          16,775              0g       37.24%
        500847         500847 - Sunshine Beach Resurfacing Preparation Works                            o        155,400            155,400                 0        69,064         151,801              08       97.68%
        500859        500853 - Cooroy Belli Creek Road Slip (Ex TC Debbie Betterment Claim)             0        95,900             95,900                  0        78,139          84,632              08       88.25%
        500912        5009089 - Ben Lexen Drive Sunshine Beach School Drop Off-Pickup Zone             oO         5,875              5,875                  0          5,875            327              oo        5.57%
        500918        500914 - Musa Vale Road Slip Repair                                              oO              0             41,000                 0              0        48,251           [email protected]%
                                                                                                                           Page 68 of 130

Section 69

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 FEBRUARY 2019




                                                       Page 69 of 130

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                  12 FEBRUARY 2019

                              NOOSA COUNCIL                                                                                                                                                  Capital Schedule
                                                                                                                                                                                      for the period ending January 2019
    Report run date: 30-Jan-2019 08:19:40

                                                                  Total Sealed Roads Network    4,210,000      4,550,589          3,742,998                  0      2,326,902       3,104,777       1,483,060       82.95%

       500674        500674 - Cootharaba, Kinmond Creek Road Sandy Creek Culvert                        0              o                  o                  0              o           907            [email protected]%
       500834        500834 - Renewal of catchpit tops at Sunshine Beach                                0              o                  o                  0              o           1,500              ur)       0.00%
       500835         500835 - Renewal of various stormwater structures across the shire                0          74,988             74,988                 oO        54,157          67,378          [email protected]%
        500911        500908 - Grosvenor Terrace Drainage Improvement Works                             0          67,000             67,000                 0         67,000          75,422          3.320 eo    112.57%
        500919        500915 - Swan Avenue Drainage                                                     o              0            231,000                  0              0             15           [email protected]%
        500920        500916 - Gympie Terrace Stormwater                                                o              0             50,000                  o              o         20,343          18,053 ©      40.69%
       500921         500917 - Ed Webb Park Stormwater Outlet Safety Fence                              o              o              13,000                 0              0              o               08        0.00%
                                                                   Total Stormwater Drainage            0         141,988           435,988                  0         124,157        165,565         30,802        37.97%

        500888        500862 - Hastings Street CCTV System Renewal                                 156,000        156,000            156,000                 0         91,000            173               0o        0.11%
                                                         Total Streetscapes and Road Corridors     156,000        156,000            156,000                 0         91,000            173               0         0.11%

       500300         500546 - Whole of Shire Forward Planning & Design Program - Construct       500,000        500,000            500,000                  0        291,661         210,787         41,2800       42.16%
       500615         500601 - Noosaville Eenie Ck Pathway signage stage 2                              o              oO            30,000                  o              0          2,248               0g        7.50%
       500678         500678 - Castaways Beach, David Low Way Safety and Corridor Improveme       254,000        254,000            666,000                  0        264,425         32,402          26,664 @       487%
        500679        500679 - Tewantin, Hilton Terrace & Emest Street Intersection              1,100,000       765,210            765,210                  0        526,041        966,950         291,[email protected]%
       500705         500705 - Tewantin, Poinciana Avenue & Moorindil Street Intersection               0         23,391             23,391                  0         23,391          31,491          2,[email protected]%
       500706         500706 - Pomona, Station Road Car Parking and Safety Improvements                 0         114,237            168,828                 0         135,699        182,104            909 @)    107.86%
        500892        500892 - Bicentennial Carpark and School Safe ST Program                     134,000        134,000            134,000                 0         134,000          642                [email protected]%
       500893         500893 - Sunshine Beach Pacific Avenue Pathway, Pedestrian & Drainage        150,000        150,000            150,000                 0         150,000         4439                ur)       2.98%
                                                  Total Transport and Infrastructure Management  2,138,000      1,940,838         2,437,429                  0       1,525,217      1,431,064        362,703        58.71%

       500787        500787 - Noosaville Eumundi Road landfill Upgrade Brite Side facility              0              o                  Qo                 0              o          9,404               08        0.00%
        500788       500788 - Noosaville Eumundi Road landfill New Shed                                 o              0                  0                  o              oO          1,622              0g        0.00%
       500894         500894 - Eumundi Rd Landfill Concept Design & Geotechnical Investigat        37,000         37,000             37,000                  0         37,000           9.218         26,[email protected]%
        500895        500895 - Eumundi Rd Landfill Provision of Bidim Fabric A14                    10,000         10,000             10,000                 0              o              0               oo        0.00%
        500896        500896 - Eumundi Rd Landfill Recyclables Sales Shed & Education Room          67,000         67,000             67,000                 o         26,286            390          33,[email protected]%
       500862        500897 - Eumundi Rd Landfill - RRA carpark reseal                                  0              o                  Qo                 0              o           3,933              ul)       0.00%
       500935         500920 - Leachate Management System                                               o              0                  0                  0              0          16,280         16,[email protected]%
                                                                     Total Waste Management        114,000        114,000            114,000                 0         63,286         40,847          75,320        35.83%

                                                                                                                           Page 69 of 130

Section 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 FEBRUARY 2019




                                                       Page 70 of 130

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                              12 FEBRUARY 2019

                              NOOSA COUNCIL                                                                                                                                                 Capital Schedule
                                                                                                                                                                                     for the period ending January 2019
    Report run date: 30-Jan-2019 08:19:40

        500685        500685 - Whole of Shire, Pavement System and Analysis for Reseal Prog       40,000         40,000             40,000                  0              0           1,126             iT)        2.81%
        500687        500687 - Whole of Shire, CCTV Drainage Program                             200,000        200,000            200,000                  0         116,667        53,912              oO Qo     26.96%
        500710        500710 - Whole of Shire, T1 Asset Systems Mobility Rollout & Hardware       100,000        150,000            150,000                 0         85,606          14,333              0g        9.56%
       500753         500753 - Zero Emissions Noosa Project implementation                       500,000         655,517           535,517                  0        218,592        53,120          118,[email protected]%
        500780        500780 - Tewantin Administration Building Air Handling Unit replaceme             0          5,000              5,000                 0           1,111             0              oO eo      0.00%
                                                                    Total Asset Management        840,000       1,050,517          930,517                  0       421,975         122,491         118,201        13.16%
    Fleet -Plant Replacement
        500518        500518 - Plant and Fleet Replacement Program                               1,088,000      1,998,878         2,040,241                 0       1,143,706      1,048,743        429,[email protected]%
                                                               Total Fleet - Plant Replacement   1,098,000      1,998,878        2,040,241                  0       1,143,706      1,048,743       423,716         51.40%

        500542        500542 - implementation of Cl Anywhere Functionality for TechnologyOn       400,000        478,371           478,371                  oO       218,360         178,787         [email protected]%
       500778        500778 - Noosa Heads The J renewal of AV system Year 2 of 3                  30,000         30,000             30,000                  0          15,000             0               oo        0.00%
        500877        500877 - ICT Hardware - Network Switch Replacement                         370,000        370,000            370,000                  0       370,000           o1m                 oo        247%
                                                                 Total Information Technology     800,000       878,371            878,371                  0        603,360        187,941         62,442         21.40%
    Planning Scheme Expansion
        500107        500107 - Noosa River Hydraulic Mode!                                              o         34,910             34,910                 o          19,041             o               00        0.00%
       500714        5007 14 - Whole of Shire, Climate Change Adaptation Strategy                 175,000        371,824           371,824                  0       209,531          119,198        179,[email protected]%
        500716        500716 - Whole of Shire, Project Team Resources for New Planning Sche      676,000        676,000            676,000                  0        390,399       275,583          20,992 eo     40.77%
        500889        500889 - Shire Project Team Materials & Services                            125,000        125,000            125,000                 0         75,000         43,102          15,453 oe     34.48%
        500890        500890 - Shire Planning Scheme Consultancy                                  214,000        214,000            214,000                 0         115,000       22,545           58,[email protected]%
                                                            Total Planning Scheme Expansion      1,190,000      1,421,734         1,421,734                 0        808,971        460,429        274,188         32.39%

                                                                              Grand Total      29,061,000     31,240,755        29,814,603                  020,283,344          —:17,978,501     4,602,490       60.30%

                                                                                                                      Page 70 of 130

Section 71

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 FEBRUARY 2019




                                                       Page 71 of 130

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                12 FEBRUARY 2019

                       NOOSA COUNCIL                                                                                                                              Capital Schedule
                                                                                                                                                            for the period ending January 2019
 Report run date: 30-Jan-2019 08:19:40

 Capital Works Program
                YTD Actual Expenditure                                          $17,978,501
               Committed Expenditure                                             $4,602,490
                Remaining Capital Expenditure                                    $7,233,612
                Full Year Budgeted Expenditure                                  $29,814,603

                              Expenditure
                                24.26%

                 Expenditure
                   15.48%

                                                                                 Expenditure
                                                                                  60.30%

                                                                                                        Page 71 of 130

Section 72

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                        12 FEBRUARY 2019


11                       INFRASTRUCTURE SERVICES DEPARTMENT UPDATE - 2ND QUARTER 2018-2019
DOCUMENT INFORM AT ION




Author                              Director Infrastructure Services, Carl Billingham
                                    Infrastructure Services Department

Index                               ECM/ Subject/ Branch Management/ Infrastructure Services

Attachments                         Nil


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Director Infrastructure Services to the Services &
Organisation Committee Meeting dated 12 February 2019 providing an update on operations of
the Infrastructure Services Department for the period 1 October 2018 to 31 December 2019.


REPORT
The adopted organisation structure includes the following branches under the Infrastructure
Services Department:

                       Asset Management;
                       Buildings and Facilities;
                       Civil Operations;
                       Disaster Management; and
                       Infrastructure Planning, Design and Delivery
                       Transport Strategy.

This report provides a brief summary regarding recent performance, current priorities and future
initiatives for the Infrastructure Services Department.




                                                                                               Page 72 of 130

Section 73

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                          12 FEBRUARY 2019


INFRASTRUCTURE SERVICES DEPARTMENT

BRANCH ACTIVITIES                          RECENT ACHIEVEMENTS                           CURRENT PRIORITIES                            THE NEXT QUARTER
Asset Management
Capital Works Program - The                   Sign-off of the capital prioritisation      Review capital program and adjust           Commence workshops on the 10
development from a 5yr capital works            scoring matrix to enable project              changes as a result of the changes            year capital program.
program to a 10 year capital works              prioritisation for the 2019/20 budget         from the budget review.
program that is aligned to Councils long        preparation.                                Prepare 10 year program for
term financial planning.                                                                      workshops
Ongoing condition assessments                 Level 3 bridge assessments for              Finalise the procurement for the            Have all level 3 bridges that are
across all asset classes i.e.                   Doonella Bridge, Weyba Bridge                 remaining level 3 bridge inspections          required for inspection– completed.
Stormwater, Buildings and the Main              and Chaplin Pk Pedestrian Bridge              that are required.                          Consider additional condition
Beach Slurry System                                                                         Complete the tender evaluation for            assessments on components of
                                                                                              the Stormwater CCTV inspections.              Buildings.
                                                                                                                                          Appoint a successful tender for
                                                                                                                                            Stormwater CCTV inspections.
Complete detailed asset management            Road Infrastructure AMP was                 Complete Stormwater Infrastructure          Have the Stormwater AMP adopted
plans for identified pilot areas. Roads         adopted at the December meetings.             AMP.                                          by Council and commence the
infrastructure December 2018,                                                                                                               Buildings and Facilities AMP.
Stormwater Feb 2019, Buildings April
2019 & Parks & Playgrounds June 2019.
Asset Management Road Map -                   Sign-off on the capital project             Project scoring to be undertaken for        Have a 10 year capital program
Ongoing implementation of initiatives           scoring matrix was completed.                 the projects considered for the               endorsed for budget preparation.
identified in Asset Management Road                                                           2019/20 budget.
Map
Awareness & development of Asset              No activities have occurred this            Review training modules for further         Commence roll out of more AM
management functions across the                 quarter with the recruitment of staff         rollouts.                                     awareness – include more asset
organisation. Awareness training &              taking priority.                            Undertake specific Systems training           specific sessions.
corporate asset system development.                                                           for newly appointed staff.
Specifically, Work Order management
implemented through the majority of the
organisation
As Constructed and Capitalisation             Working Group established to work           Have an agreed process &                    Ongoing development of the
Process - Ongoing development of the            on the continual improvement of the           procedures developed for internal             collected data processes to support
as constructed and capitalisation               ASCON processes.                              construction asset sign-off. The              the ASCON process.
processes. Including internal                                                                 implementation of the internal
construction asset sign-off.                                                                  construction asset sign-off & staff
                                                                                              are fully aware of their obligations &
                                                                                              commitment to the process.

                                                                                                 Page 73 of 130

Section 74

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                       12 FEBRUARY 2019


BRANCH ACTIVITIES                          RECENT ACHIEVEMENTS                        CURRENT PRIORITIES                            THE NEXT QUARTER
Business as Usual activities                  Complete recruitment process for         On-boarding process for new staff           Address backlog of Capital Planning
                                                Asset Systems Officer and Capital                                                        and Systems Support
                                                Planning - Technical Officer.
Buildings & Facilities
Continue compliance auditing of shire         Electrical emergency light testing       Mechanical, Electrical, Fire                Mechanical, Electrical, Fire and
wide assets to ensure legislative               completed Shire wide.                      compliance.                                   Asbestos compliance.
requirements are being met                    Back flow prevention devices                                                           Carry out any rectification works
                                                serviced Shire wide.                                                                     identified in compliance testing.
                                              Council owned leased sites added                                                       Review legislation to ensure
                                                to the fire compliance contract.                                                         compliance.
Create a critical asset register of           Assets loaded on to system.              Continue with asset register                Reconciliation of data in asset
Buildings & Facilities to align to asset        Working with Asset Management              development and loading of                    management system.
management objectives                           team to produce the register.              intellectual property.
Delivery of 90% of Capital Works              Capital works projects are               Maintain level of priority for all CWE      Maintain level of priority for all CWE
Program as approved by CWE                      commencing and on track.                   projects.                                     projects.
                                                                                         Tewantin Admin roof replacement             Tewantin Admin roof replacement
                                                                                           capital works project.                        capital works project.
                                                                                         NAC roof and decking replacement            NAC roof and decking replacement

Business as Usual activities                CRM & work order completion.               Operational work orders and CRM’s           Operational work orders and CRM’s
                                            Tewantin admin level 2 records area          managed, completed & closed out.              managed, completed and closed
                                              upgrade completed.                         Tewantin Admin roof replacement.              out.
                                            Assisted with Noosa Library fitout.        NAC roof & deck replacement.                Tewantin Admin roof replacement.
                                            Amenities sharps and sanitary                                                            NAC roof & deck replacement.
                                              contract awarded.
                                            Security patrols/collections contract
                                              awarded.
                                            Pomona kindy roof replacement.
                                            SES Cooroy shed upgrade for the
                                              new SES truck.
                                            Water bottle filling stations project
                                              complete.
                                            Power pole replacements.
                                            Continued use of Council’s mobility
                                              system.
                                            Responding to emergency after
                                              hours call outs.


                                                                                              Page 74 of 130

Section 75

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                          12 FEBRUARY 2019


BRANCH ACTIVITIES                            RECENT ACHIEVEMENTS                         CURRENT PRIORITIES                            THE NEXT QUARTER
                                               Supporting Cooroy local community
                                                 to upgrade the Butter Factory.
                                              19/20 Budget development.
Civil Operations
Develop a plan for addressing the long          Engagement with Noosa Waters              Scoping details for trial sites within      Continuing development of a Tree
term impacts associated with unsuitable           Residents Association in relation to        Noosa Waters                                  Management Plan which
trees                                             issues associated with palms in the       Budget submission for 2019/20                 incorporates management of
                                                  estate                                      Unsuitable Tree Initiative to secure          unsuitable trees and a replacement
                                                Continued capturing tree data to            funding for works                             program.
                                                  manage trees as assets
Implement recommendations from the              Analyse current reporting to inform       Implement the Contractor                    Ongoing implementation of
Tree Maintenance Review                           preparation of the 19/20 Arborist           Performance Management system                 recommendations
                                                  Services budget with accurate tree
                                                  forecasting
Finalising the policy/process for planting      Draft guideline prepared & peer           Prepare policy & guideline.                 Workshop policy & guideline with
in and managing structures in the road            reviewed by internal working group.                                                       Council.
reserve
Establish a Memorandum of                       Draft MOU document finalised.             Present draft MOU to Council for            Draft MOU approved by Council and
Understanding between Council & the                                                           approval.                                     then signed by both Council CEO
Friends of Noosa Botanic Gardens                                                                                                            and Friends of NBG President
Contribute to improved asset                    Biobasin maintenance program              Representation in new Sealed                Ongoing participation in Asset
management outcomes                               endorsed by Executive Team                  Roads Working Group.                          Working Groups.
                                             
Ensure Council’s engaged contractors            Plant Hire and Landscaping panels         Implementation of contract                  Ongoing monitoring of contractor
are appropriately managed                         in place                                    management plans.                             performance & operation of panel
                                                Contract management plans                                                                 arrangements
                                                  developed for panel arrangement s
                                                  in association with Procurement

Delivery of 90% of Capital Works                Completion of several capital             Pacific Ave, Sunshine Beach                 Swan Av. Drainage rehabilitation.
Program as approved by CWE                        projects including: Read Park,            Bicentennial Drive carpark
                                                  Tewantin; Noosa library pathway             improvements
                                                  replacement; Musa Vale Road Slip          Gravel Road resheeting &
                                                  repair; Grosvenor Tce Drainage              Extension Program
                                                  works.
                                                                                            Sealed road resurfacing program



                                                                                                 Page 75 of 130

Section 76

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                         12 FEBRUARY 2019


BRANCH ACTIVITIES                           RECENT ACHIEVEMENTS                         CURRENT PRIORITIES                          THE NEXT QUARTER
Implementation of Branch Workforce             Verification of Competencies              Recruitment of Operations Engineer        New group of supervisors to
Plan                                             conducted for plant operators             Facilitating arrangements for staff         commence supervisor training
                                               Risk assessment training completed          seeking options for transition to         Improve skills & knowledge with
                                               Scoping of manual handling training         retirement                                  computer systems in conjunction
                                                 in conjunction with People & Culture      .                                           with People & Culture
                                               Further recruitment roles in the                                                      Development of knowledge transfer
                                                 Parks & Landscape Team.                                                                 strategy.
Disaster Management
Governance                                     Annual review and adoption of             Full review of processes and              To action review findings in
Review of Disaster and Recovery                  Noosa LDMP.                                 procedures.                                 accordance with legislation and
Management Plans, Policy, Guidelines           Adoption of Community Disaster            Preparation for the coming fire and         Council framework.
and document framework                           Management sub-plan for Noosa               storm seasons.                            Research for development of
                                                 North Shore.                                                                            Animal DM sub-plan for evacuation
                                               Review of 2015 Noosa Local                                                              centres.
                                                 Recovery Plan and adoption of
                                                 2018 Noosa Local Recovery Plan.
Engagement & Collaboration                     Get Ready Campaign held for Qld           Conduct Kin Kin and Pomona DM             Prepare for LDMG 13 June 2019.
Build and maintain internal and external         Get Ready Week – 8 to 12 Oct 18.            sub-group meetings.                       Stakeholder Engagement
partnerships/networks towards                  Disaster Dashboard launched in            Stakeholder Engagement
strengthening the Noosa Shire                    Nov 2018.
community resilience.                          Preparation for LDMG meeting, 14
                                                 February 2019
Capability                                     LDMG/LRG Desktop Exercise held            Increase organisational capacity in       Increase organisational capacity for
Strengthen a Disaster and Recovery               in November                                 recognition of loss of experienced          DM through recruitment of
Management capability profile for the          DRFA – review of new state funding          DM practitioners in Council                 additional staff.
Noosa Shire.                                     program                                   New Guardian IMS system                   Training and development including
                                                                                             purchased for use in LDCC.                  Guardian IMS and Qld DM training
                                                                                                                                         framework for staff.
Risk Build the Disaster and Recovery                                                       State Risk Project – Qld Emergency        State Risk Project – Undertake
Management Risk Profile for the Noosa                                                        Risk Management Framework –                 relevant action as required to
Shire in accordance with State                                                               workshop with Council on 22/23              ensure Council’s compliance across
Legislation.                                                                                 January 2019.                               the new framework.
Grant Administration                           NDRRA – closure of TC Debbie              SES – facilities and vehicle upgrade      Review incoming grant opportunities
Delivery of program of initiatives funded        funding in line with audit and              applications.                               including funding for possible
by external agencies in accordance with          reporting requirements outlined by                                                      additional flood gauges for Noosa
guidelines.                                      QRA.                                                                                    River and telemetry flood warning
                                               QRA - Get Ready Funding                                                                 signs for known trouble spots on
                                                                                                                                         Shire roads.

                                                                                                Page 76 of 130

Section 77

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                   12 FEBRUARY 2019


BRANCH ACTIVITIES                      RECENT ACHIEVEMENTS                        CURRENT PRIORITIES                       THE NEXT QUARTER
Legislative Compliance                    IGEM Annual Report completed             Review of emerging legislation.        Progress future implementation of
Monitor, develop and maintain             QRA – NDRRA quarterly report             DRFA Compliance                          Queensland Emergency Risk
compliance levels in accordance with        completed                                                                           Management Framework.
Local, State and Commonwealth             Get Ready QRA acquittal                                                           Audit staff training in compliance
requirements.                               completed.                                                                          with Qld Disaster Management
                                                                                                                                Training Framework to ensure
                                                                                                                                compliance.
Business as usual activities              Operational Activities – Watching        Replacement of DMO due to              Interview applicants for replacement
                                            Brief conducted due to early season        resignation in Dec 2018.                 DMO position.
                                            storms 8 to 15 Oct 18.                   Replacement DMO appointed on
                                                                                       casual basis.
                                                                                     Position advertised for temporary
                                                                                       full time replacement, closed 21
                                                                                       January 2019.
Infrastructure Planning, Design &                                                                                          
Delivery
Signage Policy - finalise signage       Refining signage requests process          Implement signage guidelines and       Implement signage guidelines and
guideline & signage design criteria.      for inclusion in revised draft               criteria for use by staff.               criteria for use by staff.
                                          guidelines.                                Monitor and update as required.        Monitor and update as required.
                                        Finalised draft guidelines and
                                          criteria for adoption by Director.
Streetscape Plans - progressive         Survey of Noosa Drive and Hastings        Reviewing base data available for       Concept development for Noosa
development of Streetscape Plans in       Street precinct is ongoing.                 Cooroy, Pomona, and Noosa                 Drive and Hasting Street precinct.
accordance with the Noosa Design        Pioneer Park, Cooran design and             Junction and Gympie Terrace             Assess available base data for
Principles                                community consultation is complete.         precincts continues.                      Cooroy, Pomona, Noosa Junction
                                                                                   Designs progressing for:                   and Gympie Terrace precincts and
                                                                                      o Noosa Parade, Noosa heads               determine if additional survey is
                                                                                      o Peregian Beach Boardwalk,               required.
                                                                                         amenities and Village Square.        Collate and review background
                                                                                         Community consultation                 information for each precinct.
                                                                                         completed.                           Commence planning for the Noosa
                                                                                    Designs completed for:                    Junction to Noosa Heads transport
                                                                                      o Cooroy Hinterland Playground            corridor in alignment with the
                                                                                         car parking.                           transport strategy and placemaking
                                                                                                                                principles.
                                                                                                                           


                                                                                          Page 77 of 130

Section 78

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                       12 FEBRUARY 2019


BRANCH ACTIVITIES                           RECENT ACHIEVEMENTS                       CURRENT PRIORITIES                         THE NEXT QUARTER
Cooroy Hinterland Playground –               Detail design activities underway to    Completion of detailed design.             Additional Councillor’s Workshop to
design and construct an iconic                 support tender documentation            Issue Project Management Plan                present final design for the
playground.                                    development.                            Assess project risks, benefits and           playground.
                                             Site visit to recently completed          budget.                                    Formalise stakeholder consultation
                                               “adventure-play” playgrounds in         Document procurement strategy.               plan and commence community
                                               SEQ. Inspection of specialist wood                                                     feedback sessions.
                                                                                       Commence drafting of tender
                                               supplier facilities to confirm
                                                                                         documentation.                             Finalise budgets for future stages of
                                               manufacturing process.                                                                 the project.
                                             Internal and Councillor workshops to
                                               highlight and discuss full lifecycle
                                               costs.
PTAIP DDA Bus stop compliance                Construction completed for:             Construction of 4 more bus stops to        Tender remaining Bus stops for
program – continued delivery of the                 -     2 Leslie Dr Noosa Heads        be completed.                                construction.
program.                                            -     Orient Dr Sunrise Beach
                                                          bus stops.
                                             David Low Way
Park Road Boardwalk – supervise              Completion of project under budget        Preparation of maintenance manual        Actions for temporary path
project to ensure delivery on time and on       ahead of time.                           Consider actions for temporary path
budget.
Business as Usual activities                   Designs complete for Musavale           Designs progressing for Noosa            Delivery for the Botanic Gardens
                                                 Road slip repair, Pacific Avenue          Parade corridor, Black Mountain            Shade structure, Peregian Beach
                                                 upgrades, demolition of SLSQ              Road, Bicentennial Drive car park,         amenities, boardwalk, Village
                                                 building, Poinciana Avenue pathway        Peregian Beach amenities,                  Square upgrades and renewals
                                                 stage 3, Swan Avenue creek                boardwalk, Village Square, Gympie          Pioneer Park playground,
                                                 restoration, Grosvenor Terrace            Terrace Stage 2, Gympie Terrace            Bicentennial Drive car park,
                                                 stormwater upgrade and Castaways          stormwater drainage renewals and           demolition of SLSQ building, and
                                                 Beach carpark upgrade.                    O-Boat revetment wall.                     Castaways Beach carpark.
                                               Grant funding for Botanic Gardens       Assessing tenders for                    Grant funding for Noosa Parade
                                                 Shade structure signed off.               Redevelopment of North Shore               corridor upgrade.
                                               Tendering for Poinciana Avenue            camp ground and Orealla Crescent         Tender for Hilton Terrace corridor
                                                 footpath stage 3 and Pioneer Park         Bridge.                                    upgrade Stage 1 works.
                                                 playground upgrade.                     Design support for Tewantin Bypass
                                               Delivery of Park Road Boardwalk,          - Beckman’s Road, Cooroy
                                                 Noosaville Library, Main Beach            Connection Roads projects and
                                                 Boardwalk landscaping, Mary River         Transport Strategy.
                                                 and Old Noosa Road Bridges, Read        Tendering for Botanic Gardens
                                                 Park car park, Musavale Road slip         Shade structure, and Pioneer Park
                                                 repair, Eenie Creek Road                  playground upgrade.

                                                                                              Page 78 of 130

Section 79

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                         12 FEBRUARY 2019


BRANCH ACTIVITIES                           RECENT ACHIEVEMENTS                         CURRENT PRIORITIES                        THE NEXT QUARTER
                                                 wayfinding signage stage 2,               Delivery of Hilton Terrace service
                                                 Grosvenor Terrace stormwater                relocations, Noosa River Holiday
                                                 drainage, Noosa River Holiday Park          Park v-drain upgrades, Headland
                                                 amenities replacements and                  Park Playground renewal. Stan
                                                 upgrades.                                   Topper Park Basketball renewal, Jo
                                                 Consultation for Peregian Beach             Bazzo Park BBQ and pathways,
                                                 amenities, boardwalk, Village               Noosaville Library weather
                                                 Square,                                     protection and Cooroy Library Air
                                               Recruitment of Delivery Coordinator         conditioner plant room enclosure.
                                                 and temporary Designer position.          Recruitment of Project Coordinator
                                                                                             due to recent departures.

Transport Strategy
Investigate key transport strategies in        Implementation of the Peak Period         Evaluation of the Peak Period           Develop the ‘look ahead’ program.
the Noosa Transport Strategy 2017-               Traffic Management Plan                     Traffic Management Plan
2027.                                          Survey analysis of travel to school       Prepare 2019 schools program.
                                                 data for GSLC
Trial key transport strategy initiatives.      Successful delivery of trials during      Delivery of Easter 2019 trials          Evaluation of Christmas and Easter
                                                 December 2018 and January 2019                                                        2019 trials.
                                                 as part of the Peak Period Traffic                                                  Preparation of business cases for
                                                 Management Plan.                                                                      transport initiatives
                                                                                                                                     Develop scope for 2019 activities
                                                                                                                                     Planning activities for Cycle
                                                                                                                                       pathway network
                                                                                                                                     Continue working with key
                                                                                                                                       stakeholders.
                                                                                                                                     Progress Schools program




                                                                                                Page 79 of 130

Section 80

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                 12 FEBRUARY 2019


Previous Council Consideration

Nil.

Finance

Nil.

Risks & Opportunities

Nil.

Consultation

External Consultation - Community & Stakeholder

Nil.

Internal Consultation

Nil


Departments/Sections Consulted:

       Chief Executive Officer    Community Services                          Corporate Services
       Executive Officer          Community Development                       Financial Services
       Executive Support          Community Facilities                        ICT
                                  Libraries & Galleries                       Procurement & Fleet
                                  Local Laws                                  Property
                                  Waste & Environmental Health                Revenue Services

       Executive Services         Environment & Sustainable Development   X   Infrastructure Services
       Community Engagement       Building & Plumbing Services            X   Asset Management
       Customer Service           Development Assessment                  X   Buildings and Facilities
       Governance                 Economic Development                    X   Civil Operations
       People and Culture         Environmental Services                  X   Disaster Management
                                  Strategic Land Use Planning             X   Infrastructure Planning,
                                                                              Design and Delivery




                                                                                         Page 80 of 130

Section 81

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                     12 FEBRUARY 2019


12                       COMMUNITY SERVICES DEPARTMENT UPDATE 2ND QUARTER 2018-19.
DOCUMENT INFORM AT ION




Author                            Director Community Services, Kerri Contini
                                  Community Services Department

Index                             ECM/ Subject/ Branch Manager/ Community Services

Attachments                       Nil.


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Director Community Services to the Services & Organisation
Committee meeting dated 12 February 2019 providing an update on the operations of the
Community Services Department for the period 1 October to 31 December 2018.

REPORT
The adopted organisation structure includes the following branches under the Community
Services Department:

                       Director’s Office;
                       Community Development and Community Grants;
                       Community Facilities (Including Noosa Community Support, The J, Bicentennial
                         Community Centre, Noosa Aquatic Centre and Noosa Leisure Centre);
                       Libraries and Galleries; and
                       Local Laws;
                       Waste, Environmental Health and Cemeteries.

This report provides a summary regarding recent performance, current priorities and future
initiatives for the Community Services Department for the period 01 October 2018 to 31
December 2018.




                                                                                         Page 81 of 130

Section 82

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                  12 FEBRUARY 2019


COMMUNITY SERVICES DEPARTMENT
BRANCH ACTIVITIES                   RECENT ACHIEVEMENTS                           CURRENT PRIORITIES                          THE NEXT QUARTER
DIRECTOR’S OFFICE
Rufous St Precinct Development         Project manager appointed for Stage          Community engagement regarding           Conduct tender for new Community
                                         3 works                                        Stage 3 schedule of works                  House
                                       Minor change to Development                  Finalise design and construct            Finalise civil works design including
                                         Application completed for new                  tender documentation for the new           car park
                                         Community House                                Peregian Beach Community House
COMMUNITY DEVELOPMENT
Develop and adopt the Noosa Shire      Appointment of Consultant to develop         Consultation and background              Continue to implement actions from
Social Strategy                          master plans for the Noosa District            research for the master planning           the Social Strategy, Cultural Plan
                                         and Cooroy Sports Complexes. Initial           for Noosa District and Cooroy              and Sport and Active Recreation
                                         consultation held with user groups.            sports complexes.                          Plan.
                                       Submitted funding application for            Finalise the Regional Difficult to       Regional Difficult to Locate Sports
                                         Youth Week - The proposed project is           Locate Sports Plan following               Plan to be presented to Council for
                                         for an expo titled “INSPIRE” for young         public consultation                        consideration
                                                                                                                                 Commence a review and update of
                                         people, held within the Peregian             Encourage and facilitate
                                         Digital Hub                                                                               the Noosa Social Strategy
                                                                                        opportunities for young people to
                                       Initiated the Youth Engagement                                                          Facilitate an events workshop to
                                                                                        engage with Council - Youth
                                         Initiative and invited all secondary                                                      help community groups with the
                                                                                        Engagement Schools Project
                                         schools to be involved for 2019. Two                                                      processes of event management
                                                                                      Finalise Community Venue Hire            Facilitate a Presidents and
                                         schools took up the opportunity in             Directory on Council’s website
                                         2018. Resulted in Waste, Strategic                                                        Secretaries Workshop
                                         Planning and Councillors attending           Create Gallery Trail on website          Engage Australian Sports Turf
                                         schools                                      Support Grow Your Arts library             Consultants to undertake sports field
                                       International Volunteers Day Picnic            makerspace artist in residence             condition audits
                                         Brunch held for around 200 volunteers          program                                  Work with Tourism Noosa to
                                                                                                                                   implement actions from the Noosa
                                       Arts Breakfast held in Noosa with            Provide opportunities for the Halls        Trails Master Plan
                                         Sunshine Coast Creative Alliance               and Centres to meet and share            Trial pilot monthly Social Services
                                       Grow Your Arts supported teacher               information/resources                      Hub at Pomona Community House
                                         attendance and young mentee at               Collaborative planning for regional      Collaborative Planning for activities
                                         Immerse Digital Conference                     Aged Care in Disaster                      to promote awareness of Harmony
                                       Attendance at inaugural Regional Arts          Management forum with SCRC                 Day 21 March 2019
                                         Services Network Planning Day
                                                                                      Participate in regional review and       Deliver next Grow your Arts
                                       Peregian Tennis Club official opening          planning of White Ribbon                   workshops: Social Media and Plan
                                         following installation of lighting and         initiatives                                Your Year
                                         fencing

                                                                                        Page 82 of 130

Section 83

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                   12 FEBRUARY 2019


BRANCH ACTIVITIES                   RECENT ACHIEVEMENTS                            CURRENT PRIORITIES                          THE NEXT QUARTER
                                       Social Services fortnightly Hub days          Facilitate a Community Boot camp
                                         continue to be successful with multiple         in partnership with local fitness
                                         service uptakes for people                      providers and Noosa Rugby Union
                                         experiencing homelessness facing                Club
                                         barriers accessing social services

Council Community Grants Program,      Latest RADF grants announced with 7           Revise Community Grants policy to        Facilitate next Grants, Network and
including RADF                           projects approved                               ensure it aligns with the new              Nibbles Workshop – 13th March
                                       Latest Community Project Grants                 Environment grants policy                Run next round of Community
                                         announced with 22 projects approved           Review RADF program in line with           Projects, Festive Season, Alliance
                                       Multi-year funding: Noosa Open                  Cultural Plan                              and RADFgrants – (open 27th Feb
                                         Studios and Noosa International Film          Process all Water Rebate & Grant           and closing 3rd April)
                                         Festival now ‘Signature Events’. Zero           claims from previous round
                                         Emissions Noosa is now on an
                                         Alliance Agreement

Grants - external                      Submitted RADF annual Report to               Prepare to meet with QAO to
                                         Arts Queensland (31 Oct)                        examine Council Grants Register
                                       Assisted community organisations              Seek to develop application under
                                         with Gambling Community Benefit                 the Move It Australia Participation
                                         Funding applications                            Grant (up to $250,000)


Business as Usual activities           White Ribbon walk against domestic            Negotiate tenure arrangements for        Continue to work with the State
                                         violence event successfully held on             community organisations                    Government (Department of
                                         the 23 November.                              Support planning and delivery of           Housing and Public Works) to
                                       Supported community groups with                 Anywhere Festival                          deliver free community workshops in
                                         strategic planning advice – Noosa FM,                                                      Noosa as part of the Building Active
                                         Cooroy Future Group, Noosa                                                                 Communities program.
                                         Boardriders, Tewantin Noosa Cricket,                                                     Planning for the White Ribbon walk
                                         Cooroy Cricket                                                                             against domestic violence – 23
                                       Supported Pomona Arts Inc. to create                                                       November.
                                         a business plan and transition to a
                                         new committee
                                       Supported the second Sunshine
                                         Coast Open House program



                                                                                         Page 83 of 130

Section 84

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                       12 FEBRUARY 2019


BRANCH ACTIVITIES                         RECENT ACHIEVEMENTS                          CURRENT PRIORITIES                            THE NEXT QUARTER
COMMUNITY FACILITIES
Noosa Aquatic Centre
Implement actions identified in the NAC      Planning underway for 6-8 week             Finalise the scope of woks                  Assessment of tenders &
Asset Management Plan through                  closure of NAC to allow for major                                                          appointment of contractor
                                                                                          Undertake procurement
Council’s capital works program                capital works including roof                                                             Finalise shut down plan including
                                               replacement, solar panel installation                                                      communication plan and patron
                                               and deck replacement                                                                       retention strategy
                                                                                                                                        Conduct cost/benefit analysis on
                                                                                                                                          some recommendations and
                                                                                                                                          implement recommended actions
Investigate ways to enhance the              Installation and commissioning of          Planning removal of redundant               Progress Capital Works projects
centre’s sustainability practices to           28Kw of PV solar power generation            solar pool water heating from roof
achieve Council's Emission Reduction         Installation of LED lighting around        Planning replacement of original
Policy goals.                                  pool concourse                               roof sheeting prior to installation of
                                                                                            additional 72kw of PV solar
Pursue funding opportunities for the         Funding applications under the             Seek alternate funding                      Prepare a business case for the
construction of a new Family Change            Female Facilities and Community                                                            construction of a designated Group
space.                                         Sport Infrastructure programs                                                              Fitness room &/or Family Change
                                               unsuccessful                                                                               space
Commence work on a 10-year facility          Team planning day completed &              Develop key aspects for inclusion           Finalise Master Plan
master plan                                    achievable outcomes implemented              in master plan process scheduled
                                                                                            to commence in Q3 2018/19
Develop a strategy to adhere to the          Use of recyclable and biodegradable        Determine the approach to the               Continue to progress towards
Plastic Free Noosa campaign                    takeaway coffee cups                         removal of plastic single use drink           becoming a plastic free facility.
                                             Replacement of plates, cups, cutlery         containers.
                                               and takeaway containers with plant-
                                               based alternatives
                                             Straws removed from counters and
                                               paper ones provided on request
                                             Single use plastic bags replaced with
                                               paper alternatives.
Business as Usual activities                 Further developed marketing                19/20 budget development                    Deliver school carnivals and summer
                                               strategies and updated website and           factoring in planned closure of the           programming
                                               social media profiles accordingly.           facility & the potential of the new St      Introduce a new group fitness
                                             Implementation of NAC’s Keep Watch           Andrews pool facility on the NAC’s            timetable in February
                                               program aimed at enhancing swimmer           operations                                  Manage staff wellbeing & uncertainty
                                               safety, particularly focused on            Assess the viability of the                   due to planned closure

                                                                                            Page 84 of 130

Section 85

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                           12 FEBRUARY 2019


BRANCH ACTIVITIES                            RECENT ACHIEVEMENTS                           CURRENT PRIORITIES                             THE NEXT QUARTER
                                                  parental supervision of children aged         electronic time and attendance
                                                  5 & under.                                    system
                                                                                              Deliver a safe & fun summer
                                                                                                holidays program
                                                                                              Attract & retain members signing
                                                                                                up to our New Year membership
                                                                                                offers
The J & BCC
Conduct review of box office hours and          Reduced Box Office hours to 10am-           Continue to promote online ticket            Review
ticket purchasing options with the aim of         3pm Monday to Friday                          sales including print at home
creating efficiencies and freeing up staff      Reduced admin/office hours from 5pm           tickets, whilst still offering purchase
time for other tasks.                             close to 4.30pm Monday to Friday              over the counter service
Consider Noosa FM's strategic plan and          Council to reduce Noosa FM’s Lease          Noosa FM to operate as usual                 Continue to observe operations and
continue conversations around lease               fee to $6,000pa                                                                              ensure lease payments up to date.
terms at The J beyond 31 December
2018.
Identification and activation of further        Storage issue escalated given WH&S          Confirm funding and complete                 Investigate additional storage
storage solutions to assist with the              issues                                        storage under access ramp                      options within The J given still
requirements of the Centre and various                                                                                                         minimal space
user groups.
Consider how the Centre can reduce use          Improved awareness within the team          Encourage external users & hirers            Action and further promote reduced
of plastics & move toward the objectives          & identify reduction opportunities.           to reduce plastic use                          use of plastics within the facility.
outlined by Plastic Free Noosa.
Help Noosa Gymnastics Club resolve the          Finalised capital contribution payment      Finalise works and gain final                Ensure operational and relevant
new fire booster pump issues at BCC               with the Club to facilitate the works.        building certification (currently it           procedures/processes in place
which are currently preventing final                                                            has an interim certification to allow
certification of the extended building.                                                         for usage while the issue is
                                                                                                resolved).
Business as Usual activities                    Hosted numerous end of year events          Lock in regular hires/events                 Consolidate bookings to 2020
                                                  including USC Performing Art                  through to 2020.                             Further consideration of capital
                                                  Program. Strong hire/event enquiries        Investigate options to resolve                 works requirements for future years,
                                                  through to 2019 /2020.                        loading dock WH&S issue                        including replacement of rear deck.
                                                                                              BCC Ongoing discussions with                 Ongoing review of facility
                                                                                                Montessori Noosa re future use                 maintenance needs.
                                                                                                longer term tenure and lease(s)              Ongoing monitoring and review of
                                                                                                including the Annex Building the               venue performance
                                                                                                demountable and annexe.

                                                                                                Page 85 of 130

Section 86

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                           12 FEBRUARY 2019


BRANCH ACTIVITIES                           RECENT ACHIEVEMENTS                            CURRENT PRIORITIES                         THE NEXT QUARTER
Noosa Leisure Centre
Continue to implement service review           Pickleball program performing well           Continue negotiations with NDBA          Further consultation with roller
recommendations                                  with attendance numbers steadily               regarding usage agreement                  skating group to review current
                                                 increasing                                   More broadly consider all parties’         offering.
                                                                                                ideal usage arrangements of NLC.         Deliver Noosa Fit Kids summer
                                                                                                                                           holiday sessions.
Continue to refresh and refurb the centre      Upgrade of damaged external                  Schedule works to upgrade                Develop plan for preferred paint
in order to enhance its aesthetic appeal         basketball backboards completed                worn/damaged carpet in creche              schemes in the Kids’ Playroom and
and meet customer expectations.                  which have been well received by               and downstairs group fitness room.         Creche areas and source quotes.
                                                 local players and NDBA                                                               
                                                                                              Schedule installation of mirror and        Continue to implement plans to
                                                 representatives.                                                                          freshen up areas of the facility which
                                                                                                ballet barre in downstairs group
                                                                                                fitness room to enable broader             currently look tired and run down.
                                                                                                utilisation of this room.
Investigate ways to enhance the centre’s       Initial consultation held with lighting      Continue to work with ZEN Project        Continue to replace any faulty lights
sustainability practices to achieve              specialist to improve illumination for         Team regarding LED upgrade of              with energy efficient LEDs.
Council's Emission Reduction Policy and          safety and security purposes                   Wallace Park Precinct and Noosa
ZEN goals.                                       throughout Wallace Park Precinct with          Leisure Centre lighting.
                                                 LED lighting to be used wherever             Continue to monitor impact of solar
                                                 possible.                                      panels and better understand our
                                                                                                electricity consumption patterns.
Consider how the centre can reduce use         Upgrade to recyclable and                    Continue to review and source            Continue to monitor and reduce use
of plastics and move toward the                  biodegradable takeaway coffee cups.            alternative single use packaging           of plastics throughout the centre.
objectives outlined by Plastic Free            Improved awareness of staff to                 items.
Noosa.                                           identify reduction opportunities.
Business as Usual activities                   Skylight sheeting upgrade completed          Review of programming in                 Coordinate works to upgrade
                                                 on stadium roof.                               downstairs group fitness room              downstairs group fitness room ready
                                               Annual stadium floor re-coating                incorporating new clients and              for Term 1 2019 bookings.
                                                 completed during Christmas closure.            existing NLC programs.                   Schedule remaining annual asset
                                               New user group bookings for                                                               management works, including
                                                 downstairs group fitness room                                                             basketball and rockwall safety
                                                 secured for Term 1 2019.                                                                  audits.
                                               Attendance numbers for the Group
                                                 Fitness program up 35% against
                                                 same period last year.
                                               Q2 revenue exceeded budget by
                                                 $18,058 (6.6% up)

                                                                                                Page 86 of 130

Section 87

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                         12 FEBRUARY 2019


BRANCH ACTIVITIES                          RECENT ACHIEVEMENTS                           CURRENT PRIORITIES                          THE NEXT QUARTER
Noosa Community Support
Continue to monitor the changing aged         CHSP funding received - $37K                Submitted funding applications:           Continue to refine operations to best
care funding environment and develop a                                                        o QCC (under 65) funding                    position NCS for the upcoming
streamlining strategy to best position                                                        o CHSP Innovation funding                   changes.
NCS for upcoming changes.
                                                                                            Working with clients who are
                                                                                              transitioning to NDIS
Complete workforce planning in                Some PDs reviewed and reassessed            Cross training and upskilling staff       Finalise position descriptions
conjunction with People & Culture.              following changes to responsibilities.        to accommodate those staff who
                                                                                              were granted part time hours.
Conduct preliminary investigations into       Approval was granted to scope               Prepare options briefing paper            Test and trial suitable software in
the best available aged care software           and research suitable software.                                                           consultation with ICT
packages for use within NCS.
Investigate ways to enhance                   Consultation with ecoBiz to decrease        Monitor impact of solar panels and        Behavioural change initiatives to
the centre’s sustainability practices to        emissions                                     better understand our electricity           further reduce NCS emissions.
achieve Council's Emission Reduction                                                          consumption patterns.
Policy and ZEN goals
Business as Usual activities                  NCS Facebook page now operating.            Trial invoice run through Tech 1 for      Upskill Community Care Assistants
                                              Peregian Beach social support group           a more integrated accounts                  on existing software systems.
                                                started and running well.                     receivable process.                       Staff training for dementia
                                                                                            Promote centre programs to other            awareness and wellness and
                                                                                              CHSP providers and stakeholders.            reablement.
LIBRARIES & GALLERIES
Cultural Plan                                 Final version submitted and adopted         Operational plans and budgetary           Progress 2019 priorities outlined in
Complete the draft Cultural Plan                by Council in December round of               process incorporating Cultural Plan         the Cultural Action Plan
                                                meetings.                                     priorities
Libraries
Noosaville Library Refurbishment              Re-opened Noosaville Library on 26          Finalise fit out components.              Continue to log and monitor defects
                                                November 2018 with over 1000                Review outstanding building                 progress.
                                                people attending that day                     defects
                                              Launched new ‘Showcase’ collection
Implementation of RFID                        Finalised RFID service model.               Continue RFID tagging activities          Finalise installation of eftpos and
                                              Installed RFID equipment and                  for returning items                         cash collection at self-serve kiosks
                                                rolled out training for staff.              Continue to refine RFID processes           in branches.
                                              Completed RFID tagging of all                 and practices.
                                                available collections.

                                                                                              Page 87 of 130

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