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2019-02-12 Services & Organisation Committee Agenda
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AGENDA
Services & Organisation
Committee Meeting
Tuesday, 12 February 2019
commencing at 1.30pm
Committee Room, 9 Pelican Street, Tewantin
Committee: Crs Joe Jurisevic (Chair), Frank Pardon, Tony Wellington, Frank Wilkie
“Noosa Shire – different by nature”
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Full text of sections 2 to 87 (of 130)
Section 2
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
TABLE OF CONTENTS
ITEM PAGE
ATTENDANCE & APOLOGIES -
PRESENTATIONS -
REPORTS FOR CONSIDERATION OF THE COMMITTEE 3
1 FURTHER REPORT - PROPOSED TELECOMMUNICATIONS LEASE AT
COOYAR STREET, NOOSA HEADS 3
2 INDUSTRIAL PREMISES INSPECTION PROGRAM 5
3 STORMWATER INFRASTRUCTURE ASSET MANAGEMENT PLAN 12
4 GO NOOSA - EASTER PEAK PERIOD TRAFFIC MANAGEMENT TRIALS 16
5 ANNUAL REVIEW OF DELEGATIONS OF AUTHORITY 2019 27
REPORTS FOR NOTING BY THE COMMITTEE 33
6 PEREGIAN DIGITAL HUB - HALF-YEARLY UPDATE TO 31 DECEMBER 2018 33
7 SHORT TERM ACCOMMODATION ONLINE PLATFORM ISSUES PAPER 46
8 NOOSA HOLIDAY PARKS UPDATE REPORT TO 31 DECEMBER 2018 49
9 CORPORATE SERVICES DEPARTMENT UPDATE 2ND QUARTER 2018-19 53
10 CAPITAL PROGRAM DELIVERY STATUS - JANUARY 2019 61
11 INFRASTRUCTURE SERVICES DEPARTMENT UPDATE - 2ND QUARTER 2018-
2019 72
12 COMMUNITY SERVICES DEPARTMENT UPDATE 2ND QUARTER 2018-19. 81
13 EXECUTIVE SERVICES DEPARTMENT UPDATE 2ND QUARTER 2018-19 97
14 OPERATIONAL PLAN PROGRESS REPORT - 2ND QUARTER 2018-19 106
15 SUSTAINABLE TOURISM STAKEHOLDER REFERENCE GROUP UPDATE 121
CLOSED SESSION -
Page 2 of 130
Section 3
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
REPORTS FOR CONSIDERATION OF THE COMMITTEE
1 FURTHER REPORT - PROPOSED TELECOMMUNICATIONS LEASE AT COOYAR
STREET, NOOSA HEADS
CUMENT INF ORM ATION
Author Property Advisor, Denis Wallace
Corporate Services Department
Index ECM/Subject: 46.01 Lease/Application/LEAS19/0001
Attachments Nil
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note further report by the Property Advisor to the Services and Organisation
Committee Meeting dated 12 February 2019 regarding the telecommunications lease on Council
premises at Cooyar Street, Noosa Heads and:
A. Repeal Council’s resolution dated 17 January 2019 titled ‘Proposed Telecommunications
Lease at Cooyar Street, Noosa Heads;
B. Apply the exception to the need for a tender process prior to leasing the land, in
accordance with provisions of Section 236 (1) (c) (vi) of the Local Government Regulation
2012, given the lease is for telecommunication tower purposes; and
C. Agree to enter a commercial lease of the premises to Optus Mobile Pty Ltd as outlined in
the report.
REPORT
Council, at its January round of meetings, considered a report on a new telecommunications
lease with Optus Mobile Pty Ltd. The proposed lease of Council owned land at Cooyar Street,
Noosa Heads was described as 18m2 (6m x 3m) to provide Optus with a ground lease to allow it
to co-locate its transmission equipment on the site’s existing telecommunications tower.
Subsequent to the Ordinary Meeting dated 17 January 2019, Optus submitted its finalised lease
document and survey plan and staff noted the lease survey was conducted for a 24m2 (6m x 4m)
area. Optus acknowledged the discrepancy and confirmed the area will contain a 6m x 3m
equipment compound only. This variation from the previously reported area is considered minor
and does not raise any significant staff concerns. Rather than conduct another survey at
substantial cost, this further report provides updated lease details, as follows:
Lease Provision Proposal
Premises: Part of Lot 15 SP1177649
Annual Rent: $17,000 plus GST
Nett Lettable Area: 18m2 24m2
Indicative Commencement Date: 1 July 2019
Initial Lease Terms: 4 years 4months 12days (to align with associated tower lease)
Options to Extend: Nil
Market Rent Reviews: Fixed increases at 3% annually.
Permitted Use: Telecommunications compound
(to allow co-location on existing Telstra tower)
Page 3 of 130
Section 4
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
All other aspects of the proposal remain as previously reported. The new recommendation
above is drafted to rescind the previous resolution and notes Council is applying the exception to
the need for a tender process, in accordance with Local Government Regulation provisions for
telecommunications towers. The exemption for leases for telecommunication towers was not
noted in the previous report but should have been, hence the repeal of the previous resolution
and the inclusion of the relevant reference to the exemption in the recommendation above. The
relevant provision of the Local Government Regulation is below.
Extract from Local Government Regulation
236 Exceptions for valuable non-current asset contracts
(1) Subject to subsections (2) to (4), a local government may dispose of a valuable non-
current asset other than by tender or auction if—
(c) for the disposal of land or an interest in land—
(vi) the disposal is for the purpose of a lease for a telecommunication tower;
Previous Council Consideration
Ordinary Meeting Minutes, 17 January 2019, Item 4, Page 6
That Council note the report by the Property Advisor to the General Committee Meeting dated 14
January 2019 regarding the telecommunications lease on Council premises at Cooyar Street,
Noosa Heads and agree to enter a commercial lease of the premises to Optus Mobile Pty Ltd as
outlined in the report.
Finance
The financial return posed by the new lease is as detailed above. Some legal and transaction
costs will be incurred in the order of $2,500. Lease revenue will be incorporated in the 2019/20
budget.
Risks & Opportunities
The proposed lease poses minimal risk because it relates to co-location with an existing
telecommunications tower and is only 24m2 in area. The lease presents an opportunity to
improve servicer provision by Optus to residents in addition to providing a revenue stream to
ratepayers.
Consultation
External Consultation
Argon Law Solicitors
Internal Consultation
Property Officer
Departments/Sections Consulted:
Chief Executive Officer Community Services X Corporate Services
Executive Officer Director Director
Executive Support Community Development Financial Services
Community Facilities ICT
Libraries & Galleries Procurement & Fleet
Local Laws x Property
Waste & Environmental Health Revenue Services
Executive Services Environment & Sustainable Development Infrastructure Services
Director Director Director
Community Engagement Building & Plumbing Services Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development Civil Operations
People and Culture Environmental Services Disaster Management
Strategic Land Use Planning Infrastructure Planning,
Design and Delivery
Page 4 of 130
Section 5
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
2 INDUSTRIAL PREMISES INSPECTION PROGRAM
DOCUMENT INFORM AT ION
Author Coordinator Environmental Health, Geoff Atherfold
Community Services Department
Index ECM Licences/Permits/Registrations - Environmental
Attachment 1. Industrial Premises for Inspection under a Systematic Inspection
Program
EXECUTIVE SUMMARY
Environmental Health Section investigations conducted in recent years have indicated a negative
environmental impact on the water quality at Eenie Creek which flows into Lake Weyba, a fish
habitat reserve. A resulting inspection of industrial premises determined that management
practices at industrial premises had deteriorated since the State Government repealed the
legislation requiring these premises to hold an Environmental Authority with conditions imposed
to prevent pollution, pay an annual fee and be subject to regular inspections.
In 2017 Council agreed to consider an inspection program for industrial premises and has been
reviewing the options available to legally implement the program and recover the costs. These
options included developing a local law requiring industrial premises to obtain an approval to
operate. The outcome of subsequent investigations concludes:
1. The use of a local law to implement an approval and inspection program appears to be no
longer legally possible, given such a requirement would conflict with existing State
legislation.
2. As a consequence, the ability to use a fee to cost recover an inspection program under
normal Local Government Act mechanisms, does not appear possible, as an inspection
program would need to be part of an approval process, which cannot be implemented.
3. Council has indicated it would still like to work with industry to ensure waste discharges, in
particular liquid waste is managed appropriately, therefore an inspection program is still
proposed.
4. The Environmental Protection Act and Local Government Act both provide powers of entry
to industrial premises, however there is no provision to charge a fee.
5. A “Systematic Inspection Program” could be implemented to ensure compliance with the
Environmental Protection Act.
6. In keeping with Council’s preference for full cost recovery of services, a cost recovery fee is
recommended. A Special Charge is therefore the preferred and logical option. To ensure a
smooth introduction of this inspection program and allow communications between Council
and the owners and occupiers of industrial premises, the charge is proposed to be deferred
until 1 July 2020.
7. Communication to the target area of the commercial sector occurred prior to the recent
inspection program, covering the reasoning behind the inspections, the preference to have
an annual inspection program, and the need for a cost recovery fee.
8. As this would be an additional charge on the rates to the property owner, a further 12
months lead time to allow for sufficient communication is recommended. The suggested
commencement date for commencing a charge is 1 July 2020.
Page 5 of 130
Section 6
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
RECOMMENDATION
That Council note the report by the Coordinator Environmental Health to the Services and
Organisation Committee Meeting dated 12 February 2019, and:
A. Approve the introduction of an annual systematic inspection program of industrial premises
within the Noosa Shire, as detailed in Attachment 1 “Industrial Premises to be Inspected
Under a Systematic Inspection Program”, with inspections commencing 1 July 2019 under
the Local Government Act 2009, to ensure industry compliance with the Environmental
Protection Act 1994; and
B. Note that the costs of this inspection program will be waived in the 2019/20 financial year
and that Council will recover costs through levying an annual Special Charge from 1July
2020 on properties hosting industrial activities determined by Council to require a structured
inspection program with the amount to be charged to be determined in the 2020/2021
budget process.
REPORT
1. Purpose
This report updates Council on actions agreed at the 20 July 2017 Ordinary Meeting to address
concerns into stormwater quality in the Noosa Industrial Estate, and the subsequent inspection of
industries previously licensed with Council as Environmentally Relevant Activities (ERAs). It
recommends the implementation of an inspection program and the introduction of a Special
Charge to recover the costs of the inspection program.
2. Background
An initial project was undertaken in June/July 2016 by an environmental health student working
with the environmental health team as part of her studies, which involved an investigation into the
quality of stormwater exiting from drainage points into Eenie Creek. The drainage area reviewed
was the Noosaville Industrial Estate, in the Rene Street precinct. As result of this preliminary
investigation and identification of pollution in Eenie Creek, Council agreed to fund a dedicated
inspection program to determine if the pollution resulted from Industrial premises in the area.
The subsequent project looked at the industrial activities in this industrial estate and rural
townships which had previously been licensed and inspected by Council under the
Environmental Protection Act as an Environmentally Relevant Activity (ERA) under an annual
Licensing Program.
The initial stormwater quality investigation found water quality impacts in Eenie Creek with
elevated levels in water temperature, pH, turbidity and hydrocarbons. The subsequent
investigation of industries within the affected stormwater catchment, supported concerns that
industry site management practices were likely to be a major contributor to poor water quality in
Eenie Creek.
Industry had been provided with advice that Council would be undertaking an inspection program
and staff were, for the most part, well received. Feedback to staff was that industry welcomed an
external overview of their operations as it helped provide a level playing field and an external
oversight achieved this outcome between competing industries.
Given the impacts on Eenie Creek and associated important waterways, which included a fish
habitat reserve (Lake Weyba), and the level of noncompliant site management practices of
industries inspected, it was recommended an annual inspection program be implemented. This
inspection program would include industries involved in activities that have the potential to
release environmentally harmful contaminants to waterways. A risk-based approach was
suggested to allow for low risk industries to be inspected every 2 years rather than annually.
Council considered the issue in July 2017 and agreed to the following actions:
Page 6 of 130
Section 7
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Implementing changes to Administrative Local Law 1 to facilitate a risk based annual
inspection program of industrial premises within Noosa Shire which could breach the
provisions of the Environmental Protection Act and regulations made under that act and
cause environmental pollution;
Providing for the recovery of fees for undertaking the annual inspection program to recover
the costs associated with inspections and any environmental testing required; and
Working in partnership with industry to facilitate dissemination of information on
environmental compliance and sharing of knowledge within the various industry groups.
The preferred option to implement such a program required a local law amendment under the
Administrative Local Law No.1. Subsequent reviews of legislation show this option appears no
longer legally possible.
3. Draft Noosa River Plan
Council is currently developing a Noosa River Plan which is approaching finalisation. The Draft
Noosa River Plan makes reference to the impact of Industrial businesses on water quality in the
Noosa River and the importance of managing industrial pollutants and the impact of these on
water quality run off into the Noosa River. Draft objective 9 in the plan includes management
responses to:
Continue to conduct risk based annual inspections to monitor compliance of ERA licensed
industrial operations
Conduct risk-based annual inspections of non-ERA licensed industrial operations to
monitor activities.
These objectives are reflected in Section 4.1 Action Plan under items 24 and 25.
The objectives of the Draft Noosa River Plan directly align with the proposed industrial premises
inspection program promoted in this report.
4. Hinterland Waterways
A number of industrial premises are located within the rural Townships of Cooroy, Pomona and
Kin Kin. Previous inspections of these industrial premises show they have the potential to
negatively impact on the water quality of rural waterways such as the six mile creek. These
industrial premises are proposed to be included in the systematic inspection program.
5. Legal Authority to Conduct Inspection Program
A local law amendment was thought to be the most appropriate way to manage an inspection
program, given the existing local law approval procedure in Council’s Local Law No. 1. The local
law would allow certain activities to be prescribed, and subsequently require approval.
An amendment to this local law was drafted, however legal advice received has deemed that
Council cannot require an approval to operate under a local law. The local law would conflict with
State legislation which does not require an approval to operate.
Council officers investigated other options to enable the program:
OPTION 1 Use of Current Legislation - Powers of Entry
The Environmental Protection Act 1994 s452 (h) allows for an Authorised Officer to enter a
property where an industry is conducted, when the business is open for business or otherwise is
open.
The Local Government Act 2009 s133 allows an Authorised Officer to enter a private property
without permission, under an approved inspection program to inspect properties to ensure
compliance with Local Government Acts, (which includes other Acts enforced by Local
Government).
Page 7 of 130
Section 8
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
6. Cost Recovery
Under the Local Government Act 2009 cost recovery fees can only be applied to the following:
Renewal of a license, permit, registration or other approval under a Local Government Act
(application fee)
Recording change of ownership of land
Giving information kept under a Local Government Act
Seizing property or animals
Performing responsibilities under the Building or Plumbing and Drainage Acts
The initial annual inspection option to use the local law to ‘license’ industrial activities and
subsequently inspect those activities, would have allowed for a cost recovery fee to be charged.
Legal advice has confirmed a cost recovery fee under a local law is not an option.
OPTION 2 Special Charge
In February 2018, a presentation was made to Council detailing the option to use a Special
Charge to recover the cost of an industrial premises inspection program.
AEC Group were commissioned to look at cost recovery options, in response to our limited cost
recovery options under the Local Government Act. The report from AEC Group was presented to
Council during previous reporting.
A summary from this report on the various cost recovery options available is presented below in
Table E.1: Summary Assessment of Inspection Program Cost Recovery Options.
Table E.1: Summary Assessment of Inspection Program Cost Recovery Options
Cost Recovery Viable Levied Administration Implications
Option Option? On Cost
General Rates Yes Owner Nil Ratepayers subsidise the inspection program in place
to ensure compliance by the targeted ≈150 properties
Lack of transparency
Environment Levy Yes Owner Nil Ratepayers subsidise the inspection program in place
to ensure compliance by the targeted ≈150 properties
Some degree of transparency given environmental
benefits
Would require a policy change
Special Charge Yes Owner Initial: Low Promotes equity (polluter pays) in that the targeted
Ongoing: Low properties rather than ratepayers fund the program
Need for effective communication strategy
Voluntary Take-up + Not Really Occupier Initial: Moderate Likely to only capture those doing the right thing rather
Service Fee Ongoing: Low than those that need to be monitored
Unlikely to produce a net benefit for the community
(and environment)
Local Law + No
Cost Recovery Fee
Alignment with Trade No
Waste
Source: AEC
Page 8 of 130
Section 9
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
The use of a Special Charge to recover the costs of inspections under a Systematic Inspection
Program appears to be the only realistic option. The Special Charge would be imposed on each
industrial property which is part of the inspection program. The Special Charge would be
imposed on the property owner, not the occupier.
If Council agrees to recover costs under a Special Charge, Council will need to:
Undertake appropriate communication regarding the charge for property owners and
occupiers.
Formalise its inspection and compliance program including the right to enter and inspect
premises.
Formalise the costs to be recovered, number of inspections to be undertaken and Special
Charge reporting processes.
Ensure that the impost on business and industry is minimised to the extent possible.
Consider the net resourcing cost, given that the level of cost recovery does not equate to a
FTE position.
The review of Special Charges shows that charging for other types of inspection programs is
possible e.g. food premises. Council would need to consider whether this would result in
additional or duplicated compliance requirements on business and industry and any net benefits
of applying such a regime, after consideration of costs and benefits.
The AEC report recommended that further consideration of any extension of special charges to
other areas be deferred to allow time for Council to review the outcomes from the industrial
premises inspection regime.
Proposed charge
Industry numbers (estimate based on the inspection program) 118
Suggested cost recovery fee in 1920/21 $285
Revenue $33,360
Resourcing
It is anticipated that the additional workload could be managed through the use of the existing
part time Environmental Health position currently used for project work, and assisting with
Environmental Health workload generally.
7. Working with Industry
The initial inspection program following the stormwater investigation found a 50% non-
compliance rate.
Given the high non-compliance rate, a subsequent reinspection of those non-compliant
businesses was carried out in November 2018. Thirty percent (30%) of these premises were still
non-compliant, so further inspections will occur until they are compliant with the environmental
legislation.
Prior to this most recent inspection program, all business owners and landlords were provided
with written advice as to what was intended and the reasons. Council also pre-empted a long
term intention to put in place an annual inspection program, including an annual fee to recover
Council’s costs. This advice included Council’s consideration of a Special charge.
Previous Council Consideration
A report was presented to Council to the Services and Organisation Committee dated 11 July
2017 and the adopted resolution dated 20 July 2017 was further discussed at a Council
workshop in February 2018.
Page 9 of 130
Section 10
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Ordinary Meeting Minutes, 20 July 2017 Item 8, Page 8:
INVESTIGATION OF STORMWATER POLLUTION IN NOOSAVILLE INDUSTRIAL AREA
That Council note the report by the Coordinator Environmental Health to the Services and
Organisation Committee Meeting dated 11 July 2017 providing an update on the investigation of
stormwater pollution in the Noosaville Industrial Area and:
A. Continue to work in partnership with relevant industries to facilitate dissemination of
information on environmental compliance and sharing of knowledge within various industry
groups; and
B. Request staff to prepare amendments to the Noosa Shire Council Local Law No 1
(Administration) 2015 to be considered by Council at a future date, that:
1. Make the operation of industrial premises a ‘prescribed activity’ which requires
approval and sets out relevant environmental conditions;
2. Introduce a risk based annual inspection program of industrial premises to monitor
compliance with the environmental conditions of the approval; and
3. Provide for the recovery of fees for undertaking the risk based annual inspection
program and approval process.
Finance & Risk
The recommendation for a risk based inspection program can no longer be implemented through
a local law approval process. As a consequence, charging a cost recovery fee under the Local
Government Act is not possible.
The AEC report has considered a number of cost recovery options, with the Special Charge
being the only realistic option.
Consultation
External Consultation - Community & Stakeholder
The industries likely to be involved in the industrial premises inspection program have received
written advice prior to the inspection commencement regarding intended inspections and why it
was being conducted. This advice also canvassed a cost recovery charge to industry including
the Special Charge option.
Internal Consultation
Departments/Sections Consulted:
Chief Executive Officer x Community Services X Corporate Services
Executive Officer to the Mayor & CEO Community Facilities X Financial Services
Executive Support Community Development ICT
Libraries & Galleries Procurement & Fleet
Local Laws Property & Facilities
X Waste & Environmental Health Revenue Services
Executive Office Planning & Infrastructure
Community Engagement Building & Plumbing Services
Customer Service Civil Operations
Economic Development Disaster Management
Governance Infrastructure Planning & Design
Human Resources Planning & Environment
Sustainability Strategic Land Use Planning
Page 10 of 130
Section 11
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Page 11 of 130
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Attachment 1
INDUSTRIAL PREMISES FOR INSPECTION UNDER A_ SYSTEMATIC
INSPECTION PROGRAM
(Attachment to Report dated 12 February 2019 - Industrial Premises Inspection
Program)
Agricultural — fertiliser & soil suppliers, composting
Aqua Culture
Beverage production
Bitumix/Asphalt production/storage
Boat Repair
Chemical Storage
Concrete Batching Plants
Extractive and screening — quarries
Landscape Supply/Turf Manufacture Supply
Metal Fabrication/Metal Recovery
Motor Vehicle Workshops
Plastic Manufacturer/Fibreglass
Printers
Smash Repairs/Spray Painting
Surface Coating — anodising & electroplating etc.
Vehicle Storage
Wood Production/Sawmilling/Woodchipping
Page 11 of 130Section 12
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
3 STORMWATER INFRASTRUCTURE ASSET MANAGEMENT PLAN
DOCUMENT INFORM AT ION
Author Asset Planning Manager, Bryan O’Connor
Infrastructure Services Department
Index ECM/ Subject / Asset Management / Asset Management Plans
ECM/ Subject / Asset Management / Stormwater
Attachments 1. Stormwater infrastructure AMP December 2018 (27 page attachment
provided separately to this agenda)
EXECUTIVE SUMMARY
Noosa Council has a statutory requirement to develop detailed asset management plans for its
major asset classes. The stormwater infrastructure asset is the fifth asset management plan
drafted in the suite of asset management plans to be developed across Council’s infrastructure.
In developing the stormwater infrastructure asset management plan, it was essential to consider
the following key objectives:
Describe the assets and the services provided.
Link Council’s long-term financial plan by
o Defining future asset renewal and upgrades - reflecting Council’s Capital Works Program
o Identifying the current and future operational and maintenance commitments.
Levels of service and demand are identified and determined.
The assets are identified with a condition.
Life cycle costs are addressed.
Long-term cash-flow requirements are forecast for asset renewals, maintenance and
operations.
Asset rationalisation and disposal is addressed.
The risk management activities associated with the assets.
These objectives are aligned with both the Noosa Council asset management roadmap and the
Queensland Audit Office asset management outcomes.
RECOMMENDATION
That Council note the report by the Asset Planning Manager to the Services & Organisation
Committee Meeting dated 12 February 2018 and approve the Stormwater Infrastructure Asset
Management Plan as a document that specifies the activities, resources and asset classes to
achieve Noosa Council’s asset management objectives.
REPORT
The purpose of the Stormwater Infrastructure Asset Management Plan (the Plan) is to define the
whole of life activities associated with operating and maintaining the stormwater drainage assets
for the Noosa community. The Plan identifies the assets and the levels of service. A key outcome
of the Plan is the identification of the current state of the asset conditions and the ongoing
development of renewal and maintenance plans. Importantly, the identification of future costs and
potential risks to the stormwater infrastructure assets is fundamental in achieving the asset
management objectives for Noosa Council.
1. Stormwater Infrastructure Overview
Council’s stormwater infrastructure plays a vital role in the management of stormwater drainage
in both urban and rural communities across the Noosa Shire. There are in excess of 22,000
financial stormwater infrastructure assets on Council’s register considered in the Plan. The
stormwater infrastructure assets have a current replacement value of $177m, equating to
approximately 17% of Council’s financial assets.
Page 12 of 130
Section 13
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
The operational and maintenance expenses for stormwater infrastructure make up approximately
4% of the $90m annual budget. The capital works program fluctuates from year to year, however,
in the 2018/19 capital works program the capital investment of $635k for stormwater
infrastructure equates to only 2% of the $29.5m capital works program.
2. Stormwater Infrastructure Assets
There are many different asset types within the Plan, with various units of measurement. The
assets are summarised below:
o 10,623 (223km) Pipes
o 9,640 Pits
o 3,312 Structures
o 14 Bio-retention Basins
o 15 Gross Pollutant Traps (GPT)
o 9 Open Drains
Stormwater infrastructure assets are critical infrastructure to the management of stormwater run-
off across Council’s communities. This Plan consolidates Council’s available data and analysis
on the stormwater infrastructure assets. It also presents the output of how systematic
approaches are applied by Council to optimally balance cost, risk and performance. This is
essential to meet forecast demand and the levels of service required.
3. Stormwater Infrastructure Asset Condition
In asset reporting, an approach to linking individual assets to the specific asset class has been
undertaken. These assets are grouped consistently and reported accordingly throughout this
document. Any stormwater infrastructure assets that have reached condition 5 will be included in
the relevant renewal programs of the 10-year Capital Works Program.
The significance of the graph below is that pipes and pits represent a high asset value with the
highest units in condition 4 at a combined value of $36m. The current condition is based on the
remaining life of the asset. Through the proactive stormwater CCTV inspection program, it is
assumed from current trends in the condition of assets rated so far, that the majority of these
asset’s conditions will have a better condition than the age based approach. The ongoing
delivery of the stormwater CCTV program will enable the development of a robust renewal
program for the pipes and pits assets. The development of renewal programs for each asset
class is essential in further improving the 10-year Capital Works Program.
Page 13 of 130
Section 14
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
4. Stormwater Infrastructure Asset Management Improvement Initiatives
The development of the Plan identified a number of initiatives for continual improvement in
achieving good asset management outcomes. Key areas for improvement included:
Asset Inventory;
Condition Assessments;
Capital Planning;
Asset Systems;
Renewal Plans; and
Maintenance Plans.
These initiatives are detailed in the Plan.
Previous Council Consideration
Council has adopted the following Asset Management Plans:
Noosa Council Strategic Asset Management Plan, September 2017;
Main Beach Sand Pumping System Asset Management, February 2018;
Noosa Aquatic Centre Asset Management Plan, March 2018;
Road Bridges Asset Management Plan, August 2018; and
Road Infrastructure Asset Management Plan, December 2018.
Finance
Financial forecasting is a critical objective in developing an asset management plan. Having an
understanding of future expenditure improves the decision-making and planning activities. This
Plan highlights the cumulative asset renewal expenditure of $42m for the next 10 years and has
highlighted the operational and maintenance expenses for stormwater infrastructure makes up
approximately 4% of the $90m annual budget.
The financial summary combined with the maintenance and renewal plans within the Plan
provides the basis of the annual budget process for stormwater infrastructure. The maintenance
and renewal plans will be reviewed annually and a more detailed analysis and review completed
after the next round of asset condition assessments.
Risks & Opportunities
It is important to have a good understanding of the risks associated with the operation of the
stormwater infrastructure assets. Council continues to develop its stormwater infrastructure
management activities to ensure that the stormwater infrastructure is meeting the intended
design life, and where necessary work on the optimised intervention for undertaking rehabilitation
and renewal activities.
The key risks associated with achieving the above objectives of Council’s stormwater
infrastructure management activities and associated levels of service have been identified
throughout this Plan and are outlined below:
1. Unanticipated stormwater infrastructure deterioration and structural failure – it’s
likely that this risk will be accelerated for certain stormwater assets by the increasing
severity in weather and climate change conditions. Predictions and events will need to be
monitored closely to ensure this risk is managed appropriately.
2. Asset Performance – asset failures that influence the determined service levels. A
complete understanding of all stormwater infrastructure assets and their relevant asset
condition will assist in mitigating potential risks.
3. Asset Knowledge - the need to understand the performance of all the stormwater
infrastructure assets at component level is essential in mitigating risks to desired
performance. Detailed inspections and asset data are essential for informed decision-
Page 14 of 130
Section 15
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
making. Assets such as bio-retention basins, end walls and structures require more
detailed inspections and improved maintenance activities to ensure assets do not become
a risk to the community.
4. Funding – the ongoing operational and maintenance costs for stormwater infrastructure
will continue to rise and efficiencies and cost savings are reviewed regularly. Grant
opportunities for renewals/upgrades must always be considered as well as cost benefit
analysis of alternative designs and materials.
These risks and all other current risks will be regularly reviewed and if necessary, they can be
documented in the Infrastructure Services – Risk Register.
Consultation
External Consultation - Community & Stakeholder
Nil
Internal Consultation
Detailed consultation with Council staff was fundamental in the development of the Plan. The
document review, condition assessments and the development of the renewal and maintenance
plans were a significant part of the consultation undertaken. In addition, the financial data that
related to operating and maintenance expenses and budgets was reviewed by Financial
Services.
Departments/Sections Consulted:
Chief Executive Officer Community Services X Corporate Services
Executive Officer Director Director
Executive Support Community Development X Financial Services
Community Facilities ICT
Libraries & Galleries Procurement & Fleet
Local Laws Property
Waste & Environmental Health Revenue Services
Executive Services Environment & Sustainable Development X Infrastructure Services
Director Director X Director
Community Engagement Building & Plumbing Services X Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development X Civil Operations
People and Culture Environmental Services Disaster Management
Strategic Land Use Planning X Infrastructure Planning,
Design and Delivery
Page 15 of 130
Section 16
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
4 GO NOOSA - EASTER PEAK PERIOD TRAFFIC MANAGEMENT TRIALS
DOCUMENT INFORM AT ION
Author Project Manager, Adam Britton & Project Officer Transport, Joanna Ferris
Infrastructure Services Department
Index ECM/ Subject / Transport Policy
ECM / Project & Contract / Transport Strategy
Attachments 1. Alignment with Transport Strategy Principles
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Project Manager and Project Officer – Transport to the
Services & Organisation Committee Meeting dated 12 February 2019 and:
A. Approve the use of free holiday buses for TransLink Routes 626, 627, 628, 629 and 632
from 6 April to 28 April 2019;
B. Approve the use of Transit Australia Group’s (Sunbus) temporary shuttle bus between
Peregian Beach and Noosa Heads from 6 April to 28 April 2019;
C. Approve the use of an information management system at four key entry points to Noosa
from 1 April to 28 April 2019;
D. Approve the use of traffic control, as required, in the Hastings Street precinct to assist in
the flow of traffic and prioritise bus and pedestrian movements between the 6 April and 28
April 2019;
E. Approve the installation of wayfinding signage in the Hastings Street and Noosa Junction
precinct during the period from 6 April to 28 April 2019;
F. Approve the temporary conversion of 8 parallel car parks on the southern side of Hastings
Street to reduce congestion caused by parallel parking from 6 April to 28 April 2019;
G. Approve the use of Noosa Heads Lions Park as a paid public car park from 13 April to 28
April 2019 to be managed by the Tewantin-Noosa Lions Club at rate of $20 per car per
day.
REPORT
The purpose of this report is to seek Council endorsement for the continuation of the Go Noosa
peak period traffic management trials for the Easter holiday period from the 6 to 28 April 2019.
At the time of writing this report, the Christmas peak period traffic management trials were still
underway, however to support this report the interim results up to the 20 January 2019 are
described. A further report to Council will be provided following the end of the trial period and
completion of all data analysis.
It is recognised that during the typical Easter holiday period, traffic congestion is a major cause of
frustration to both residents and visitors entering and departing the Noosa Heads area. This year,
weather dependent, we can expect a busy holiday period given the following holidays;
Queensland and Victoria State School holidays are from 6 to 22 April with Easter Monday
falling on the 22 April.
The Anzac Day public holiday is on Thursday 25 April, therefore it is anticipated that
residents and visitors may take advantage of the public holidays during the week of 22 – 28
April.
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
The ACT, NSW, SA, TAS and WA State School holidays are from 13 April to 28 April 2019.
Following on from the 2018/2019 Christmas trials these short term initiatives for the Easter
holiday period align with the 2017-2027 Transport Strategy principles and are designed to trial
managing peak period traffic whilst providing a positive travel experience for both residents and
visitors.
1. Interim statistics on Go Noosa – Christmas 2018-19
As stated above, the Christmas holiday period (15 Dec 2018 – 28 Jan 2019) Peak Period Traffic
Management trials were still underway at the time of writing this report, however initial data is
summarised below:
Current tally of patronage between 15 December 2018 and 20 January 2019 is 169,701.
Patronage between 24 January and 28 January is to follow but based on the daily average
the total it is expected to exceed 200,000.
Free buses were well patronised with over 90% of passengers either very satisfied or
satisfied with their bus trip.
In 2017-18 the Xmas Free Holiday Buses ran for 11 days with a total patronage of 45,725.
By comparison, the same 11 days in 2018-19 had a total patronage of 64,506, equating to
a growth of over 41%.
Approximately 69% of survey respondents would have made their trip by car if the buses
were not free.
Where applicable, 80% of survey respondents said the digital road-side information boards,
showing car parking capacity in Noosa Heads helped to inform their travel choices.
Approximately 70% of survey respondents found the car parking and bus signage around
Noosa Junction helpful and easy to follow.
Noosa Junction was identified by survey respondents as the preferred Park & Ride
location.
The top five means by which people found out about the free buses included: Street
banners on power poles, a sign at the bus stop, they caught a free bus last year, roadside
digital variable message signs, and the newspaper.
Use of the Flexilink and Council Cabs services over the Christmas trials was consistent
with the regular patronage.
Over 1000 people downloaded the Go Noosa App website which is an adjunct to the
information management system providing advice on car parking availability and other
sustainable modes of transport.
The Noosa Heads Lions Park car park was operational for 26 days and generated
$133,520 with 40% of the parking revenue going to the Tewantin Noosa Heads Lions Club.
Data is being collected from a range of sources including:
Bus patronage data from Sunbus (final tally yet to be provided)
Traffic counts
Customer feedback surveys (closing 8 February 2019)
Website
Facebook
Open source data
The data will be collated and analysed to evaluate and provide insights into the trials and identify
where further improvements can be made which will be provided in a further report to Council.
2. Go Noosa peak period traffic management trials – Easter 2019
The Go Noosa – Easter trials aim to build on the momentum of the Christmas peak period traffic
management trials previously endorsed by Council to further test some of the initiatives and
obtain more data for analysis.
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Section 18
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
2.1 Free Holiday Buses
Consistent with the Christmas trials, the following five Noosa-specific TransLink services are
recommended for inclusion in the Go Noosa – Easter peak period traffic management trials from
the 6 to 28 April:
Route 626 – Tewantin to Sunrise Beach via Noosa Heads
Route 627 – Tewantin to Sunshine Beach via Noosa Heads
Route 628 – Noosa Parklands to Noosa Junction, via Noosa Civic
Route 629 – Tewantin to Noosa Junction via Noosa Civic
Route 632 – Noosa to Cooran via Cooroy and Pomona
In order to offer a free service to residents between Peregian Beach and Noosa Heads, the
following additional bus service is again recommended:
064 – Peregian Beach to Noosa Heads shuttle bus from 8am to 6pm
The bus services 620, 623, and 630 travel outside of the Noosa Shire and the existing TransLink
ticketing system is unable to accommodate free travel on these services. Council is aware that
this does cause some confusion, however we aim to mitigate this with improved signage at bus
stops.
2.3 Information management system
Consistent with the Christmas trials it is proposed to provide real-time car parking availability
information for residents and visitors wishing to enter the Noosa Heads area by installing high
resolution video variable message signs (VMS) at the following locations:
Walter Hay Drive near Eenie Creek bridge
Eenie Creek Road near the Noosa Civic
David Low Way near Peregian Digital Hub
Cooroy-Noosa road near Butler Street roundabout, Tewantin
The VMS signs would be in place from 1 April to 29 April 2019. In addition to providing
information on car parking availability, the VMS would promote alternate travel options including
free buses, park & ride, scooters and bicycles.
2.4 Go Noosa App
As an adjunct to the information management system it is proposed to further refine and develop
the Go Noosa App (www.gonoosaapp.com.au) and make it available for free on App store and
Google Play.
The Go Noosa App contains the following information with the aim of encouraging park and ride
and other more sustainable transport options;
car parking availability in the Hastings Street precinct,
traffic congestion
bus routes and timetable information
scooter parking
bicycle paths and bicycle parking
walking tracks.
It is envisaged that with further development the Go Noosa App will form a major source of travel
information to residents and visitors to Noosa.
2.5 Traffic Control
It is proposed to utilise traffic control between the 6 – 28 April from 9am – 4pm on weekends and
public holidays and 10am - 2pm on weekdays. The use and number of traffic controllers will be
based on anticipated demand and weather dependent.
As per the Christmas trials, the purpose of traffic control would be to:
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Section 19
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
give priority to buses and pedestrians
keep traffic moving so buses are not sitting in queues
improve accessibility to the Noosa Heads area
minimise traffic disruptions in the Noosa Heads area.
In order to meet required safety standards, traffic controllers are required to wear high visibility
long sleeve shirts and pants. However, in order to create a “holiday” atmosphere traffic
controllers would be allowed to wear broad brimmed tropical hats, flower leis and hand out
Easter eggs.
2.6 Wayfinding
To further assist pedestrians and bus passengers it is proposed to install temporary wayfinding
signage in and around Noosa Heads and Noosa Junction as well as at bus stops. It is also
proposed to have a Sunbus passenger assistant to help passengers with wayfinding on week-
ends and public holidays.
The Christmas trials used temporary corflute signs and unfortunately a number were damaged or
removed. It is proposed that some signs be constructed of aluminium to deter wilful damage and
to ensure the messages are not missed. All signs will be removed at the end of the trials.
2.7 Parallel parking – Hastings Street & Noosa Parade
In order to allow traffic to flow more freely to the Woods car parking areas it is proposed to
temporarily restrict 8 parallel car parks on the southern side of Hastings Street for the period 6
April to 28 April 2019.
Observations have shown that parallel parking in Hastings Street during previous peak periods
has exacerbated traffic congestion. Initial observations from the Christmas trials identified traffic
was able to flow more freely along Hastings Street to the Woods when the parallel car parks
were restricted.
To provide temporary use for these car park spaces, it is proposed to increase footpath space for
4 bays, allocate temporary scooter parking for 3 bays and bicycle parking for 1 bay from 6 – 28
April. Note installation and removal of signage changes will occur either side of these dates.
Based on initial customer feedback it is proposed to increase the communication of alternative
boat trailer parking storage locations in lieu of trailers being parked on Noosa Parade from
Munna Point Bridge to the Sofitel Bridge.
Accommodation and retailers along Noosa Parade will be advised to encourage guests and
customers to utilise local boat trailer storage facilities. The removal of boat trailers on Noosa
Parade would free up car parking spaces allowing people to park and walk or catch a bus into
Hastings Street.
2.8 Noosa Heads Lions Park – Car Park
It is proposed that the Noosa Heads Lions Park be used as a paid car park between 13 – 28 April
weather dependent and subject to volunteer availability.
These dates have been selected based on the liaison with Tewantin-Noosa Lions Club and a
review of the holiday dates.
The paid parking proposal details are:
Vehicles are charged a flat rate of $20 (incl. GST) per day or part thereof;
The Tewantin-Noosa Lions Club would receive 40% of the parking fees with the remaining
revenue coming to Council;
The Tewantin-Noosa Lions Club manages the operation of the car park from 9.00am to
6.00pm daily; and
In wet weather the park would not be opened to vehicles.
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Section 20
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
2.9 Marketing and Evaluation
The Easter trials aim to continue to build public awareness of the Go Noosa brand.
The objectives of the Go Noosa - Easter marketing plan would be to:
Encourage the community to participate in the Go Noosa traffic and transport trials
Improve understanding of public transport in Noosa
Raise awareness of alternative transport options to driving, such as Park & Ride, Free
Buses
Offer a relaxed and stress free alternative to driving a car into the Hastings street precinct
It is proposed to employ a number of different marketing methods including;
Posters & Factsheets
Energex pole banners
Bus stop corflute signs identifying key bus routes
Wayfinding signage
Variable message signs
Pavement markers (turkey footprints)
Park and Ride signage
Community radio announcements
Paid newspaper advertisements
Media launch
Social Media campaign
Noosa Council media channels – Facebook, website, newsletter, messages on hold etc.
It is also proposed to use community and stakeholder networks to promote the Easter trials
including Noosa Junction Traders Association, Tourism Noosa, accommodation providers,
Hastings Street Association and TransLink.
Previous Council Consideration
Ordinary Meeting Minutes, 20 December 2018, Item 18, Page 11
That Council note the report by the Project Officer – Transport to the Services & Organisation
Meeting dated 11 December 2018, and;
A. Rescind Council’s resolution dated 18 October 2018 titled ‘Peak Period Traffic
Management Plan - Traffic Control 2018/2019’;
B. Approve the use of free holiday buses for TransLink Routes 626, 627, 628, 629 and 632
and the Boreen Point - Tewantin Flexilink and Council Cabs from 26 December 2018 to 6
January 2019;
C. Approve the use of Transit Australia Group’s (Sunbus) shuttle service between Peregian
Beach and Noosa Heads from 26 December 2018 to 6 January 2019;
D. Approve the use of Queensland school holiday free buses for TransLink Routes 626, 627,
628, 629 & 632 from 15-25 December 2018 and 7-28 January 2019;
E. Approve the use of Queensland school holiday free buses for Transit Australia Group’s
(Sunbus) shuttle service between Peregian Beach and Noosa Heads from 15-25
December 2018 and 7-28 January 2019;
F. Approve the use of an Information Management System at four key entry points to Noosa
during the Queensland school holiday period from 15 December 2018 to 28 January 2019
for the purpose of informing motorists of alternative travel modes and car parking
availability;
G. Approve the use of traffic control in the Hastings Street precinct to prioritise bus and
pedestrian movements during the period 26 December 2018 to 13 January 2019 and the
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Section 21
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
weekends of the Queensland School holidays (15-16 December 2018, 22-23 December
2018, 19-20 January 2019 and 26-27-28 January 2019).
H. Approve the temporary conversion of 16 parallel car parks on the southern side of Hastings
Street from the Hastings Street roundabout to the Sofitel Hotel to other uses including
bicycle and scooter parking, from 15 December 2018 to 28 January 2019
I. Approve the establishment of a 12-month ride sharing App for Hastings Street staff
including the dedication of five “Rideshare carpool only” bays in Noosa Heads Lions Park &
five “Rideshare carpool only” bays in Noosa Woods; and
J. Approve the use of Noosa Heads Lions Park as a paid public car park during the period 26
December 2018 to 13 January 2019 and the weekends of the Queensland School Holidays
(15-16 December 2018, 22-23 December 2018,19-20 January 2019 and 26- 27-28 January
2019), to be managed by the Tewantin-Noosa Lions Club at rate of $20 per car per day
with a 60/40 percent share of the car parking revenue to be provided to Noosa Council and
the Tewantin Noosa Lions Club respectively.
Finance
It is proposed that the peak period traffic management plan be funded jointly from the
Sustainable Transport Levy and revenue from the Noosa Heads Lions Park paid car parking.
Refer details below:
Table 1. Finance Summary
Item Estimate
Sustainable Transport Levy Balance as at 31 December 2018 $2,513,851
Peak period traffic management plan cost estimate. Refer table 2 below -$201,417
Contingency -$30,213
Lions Park car park revenue estimate $40,145
Net Costs $191,485
Remaining Sustainable Transport Levy balance $2,322,366
Table 2. Go Noosa - Easter 6 – 28 April Cost & Revenue Summary
Proposal Estimated Cost Estimated
Revenue
Free Holiday Bus
5 TransLink bus services – 626, 627, 628, 629, 632 $40,093
1 Peregian 064 shuttle bus $42,409
Information Management Systems
Digital Variable message sign & Go Noosa App $25,000
Traffic Control & Wayfinding
Traffic Control Hastings St precinct $50,625
Wayfinding directional signage $7,500
Parallel Parking – Hastings
Car parking bay conversion – scooter and bicycle $4,500
Noosa Heads Lions Park – Car Park
Use of Lions Park as a temporary paid carpark during Easter $2,750 $40,145
school holidays (Council share)
Marketing & Evaluation
Costs for developing and distribution of marketing and $28,500
evaluation of proposals
Engagement of various suppliers will be by financial delegation.
Page 21 of 130
Section 22
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Risks & Opportunities
Free Holiday Buses (5 TransLink services & 1 Peregian bus)
Risk Mitigation
Scope/Deliverables Risk that bus movements are restricted by heavy congestion due The use of traffic control will partly mitigate this risk, however
to private vehicles. given the road network this risk is not able to be fully mitigated.
Encourage more use of Park & Ride though Go Noosa App,
Radio, and Newspaper.
Opportunity Over-crowding on buses. Liaise with TransLink on options for more bus services.
Programme Confusion regarding which buses are free All marketing material will advertise dates and routes for free
travel
Difficulty reading and accessing bus timetable All marketing material will promote the online journey planner
and timetable information.
Investigate inclusion of real time bus information including the
temporary shuttle 064 for inclusion on Google Maps
Financial Still waiting final quotations from TransLink & Sunbus Calculations based on daily average from Christmas.
Variable Message Signs – Car parking availability & Alternate travel options
Risk Mitigation
Opportunity Park & Ride at Noosa Junction may become over utilised (Noosa If capacity is reached, direct motorists via Go Noosa App, Radio
Junction Park & Ride car parking did not reach full capacity to alternate Park & Ride locations (Sunshine Beach, Tewantin)
during the Go Noosa Christmas 2018/19 trials).
Scope/Deliverables Risk that sensor technology may not always work or fault with Build on lessons learned from VMS trials for Go Noosa
VMS boards. Christmas 2018/19
Acknowledge this is a further trial of VMS and will lead to a more
robust technological solution.
Develop sign messages to allow flexibility.
Use of people as a back-up.
Monitor
Not enough time for people to see all of the messages as they The time for each screen image needs to not be distracting to
drive past. drivers but also provide a multitude of messages over the trial
period.
Optimal timing to be determined.
Page 22 of 130
Section 23
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Go Noosa App
Risk Mitigation
Programme Short time frame to refine App and get on the play store Make App available via website
Programme Confusion between the Hastings Street employee Go Noosa Ensure clear differentiation between the Apps
Ride Share App and the Go Noosa App All public marketing material will promote the Go Noosa App as
opposed to the Ride Share App
Traffic Control & temporary wayfinding – Hastings St precinct
Risk Mitigation
Finance Christmas traffic control was 10am-2pm. Feedback was that they Traffic control from 9am-4pm on week-ends and public holidays
needed to be in place from 9am-4pm. and 10am-2pm on weekdays.
Easter may not be as busy as Christmas - monitor and reduce
or increase traffic control as required.
Political The introduction of traffic control and wayfinding may receive Provide information on Council website/Facebook regarding
criticism that is not effective enough. positive impact of traffic control from Christmas trials
Provide messaging that the efforts are short term and will
provide vital input into more long term actions.
Programme The development of the Noosa holiday theme is very important Traffic controllers to wear tropical hats & flower leis & hand out
to create a positive experience Easter eggs.
Traffic controllers to undergo ‘Welcome to Noosa” training
Scope/Deliverables The traffic control may not be fully effective if not attended to Build on lessons learned from Christmas trials
diligently and in a fully coordinate approach. Develop procedures that are flexible
Monitor and direct changes when needed.
Parallel Parking – Hastings St
Risk Mitigation
Political Objection from traders and patrons to replacement of parallel Replacement of parallel parking off-set by the 250+ additional
parking with temporary footpath, scooter and bike parting parking at the Noosa Heads Lions Park and boat trailer parking.
All marketing material and signage will explain that it is a
temporary change during the peak holiday period.
Scope/Deliverables People continuing to park in the parallel car parks Infringement notices, signage and infrastructure (bollards, line
marking, bike parking racks) to prevent parking
Programme Temporary scooter and bicycle parking not being used. Based on Christmas trials, reduce the bicycle parking from 2
bays to 1 bay and increase the scooter parking from 2 bays to 3
bays.
Parallel parking could be replaced with a yellow line or bollards.
Page 23 of 130
Section 24
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Parallel Parking – Noosa Parade Boat trailer parking
Risk Mitigation
Political Objection from boat trailer users and accommodation providers Letter box drop all accommodation providers and retailers on
on Noosa Parade Noosa Parade advising of alternate boat trailer storage facilities.
Scope/Deliverables People continuing to park boat trailers Monitor compliance and communicate further with
accommodation providers to recommend alternative storage
location.
Opportunity Provide income for boat trailer storage facilities. Note
Noosa Heads Lions Park – car park
Risk Mitigation
Finance Income generated is weather dependant. Risk that forecast Weather dependent risk cannot be mitigated.
income is not realised.
Previous years have required little park restoration. Risk that Damage to park to be mitigation through monitoring of
park is damaged and costs to repair are higher than forecast. procedures for only using park when rain not forecast.
Risk that Lions club volunteers not available for all 16 days
Source additional volunteers.
Political Objection to use of parkland as a car park. Mitigate through messaging that the car park is only temporary
during peak holiday period.
Council may also consider phasing out use of this site for car
parking in the future.
Opportunity There is an opportunity that income is higher than forecast due to Note
higher usage.
Page 24 of 130
Section 25
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Consultation
External Consultation - Community & Stakeholder
Noosa Heads Lions Club – Paid parking
Sea Scouts – Boat trailer parking
Storage First & Safeguard Storage – Boat trailer parking
Tourism Noosa – Feedback on Christmas trials
Hastings St Association – Feedback on Christmas trials
Noosa Junction Association – Feedback on Christmas trials
TransLink – Quote request
Sunbus – Quote request
Internal Consultation
Local laws – Boat trailer parking
Finance – Sustainable transport levy
Departments/Sections Consulted:
Chief Executive Officer Community Services Corporate Services
Executive Officer Director Director
Executive Support Community Development X Financial Services
Community Facilities ICT
Libraries & Galleries Procurement & Fleet
X Local Laws Property
Waste & Environmental Health Revenue Services
Executive Services Environment & Sustainable Development X Infrastructure Services
Director Director Director
Community Engagement Building & Plumbing Services Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development Civil Operations
People and Culture Environmental Services Disaster Management
Strategic Land Use Planning X Infrastructure Planning,
Design and Delivery
Page 25 of 130
Section 26
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Attachment 1
Page 26 of 130
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Attachment 1
Attachment 1: Peak Period Traffic Management Plan — Alignment with Transport Strategy principles and key short-term initiatives
Peak Period Free | Qld School TT Systems Park | Traffic Control | Temporary Hastings St Staff - | Noosa Heads
Holiday Buses Holiday Buses & Ride Car Temporary replace parallel Rideshare Lions Park - Car
Parking Wayfinding parking with Park
Availability Bicycle & Scooter
principles
Samememntnnmesmumwnn | VW | VW Tw | Ll Ww Ew
Principle 1
remswtumnmrenemimanermnnomen | | WM | | MTL
Principle 2
See | Vv Tv Tv
Principle 3
eorvestorntnentnsnanaioenrormennnnn | | || |
Principle 4
Principle 5
fmeomamowminrennonnmnn TT | || Tw
Principle 6
Principle 7 en Ml a
carmen mitntemtonnnanaetenmimmanvarcimn| VY | 0 | Vv | | vw |v |
Principle 8
[sontemsraeme yet ETT TT
Park & Ride
Car Parking M
Subject to investigation, and in keeping with the Noosa look-and-feel, introduce car parking management
non-residents, peak and off-peak periods, and paid and free parking at Park-and-Ride facilities.
Bus ea a
Priority Transport Lane
electric vehicles etc).
Page 26 of 130Section 27
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
5 ANNUAL REVIEW OF DELEGATIONS OF AUTHORITY 2019
DOCUMENT INFORM AT ION
Author Governance Officer, Cliona Smith
Executive Office
Index ECM/ Governance/ Delegation of Authority
Attachments 1. Delegations of Authority: Council to Chief Executive Officer (New
Delegations) (18 page attachment provided separately to this agenda)
2. Delegations of Authority: Council to Chief Executive Officer
(Updated) (17 page attachment provided separately to this agenda)
3. Delegations of Authority: Council to Chief Executive Officer (No
Changes) (104 page attachment provided separately to this agenda)
EXECUTIVE SUMMARY
This report provides a background of Council Delegations of Authority and summarises the
annual review of Delegations of Authority recently undertaken by the Governance Team.
RECOMMENDATION
That Council note the report by the Governance Officer to the Services & Organisation
Committee Meeting dated 12 February 2019 and adopt:
A. Pursuant to section 257 of the Local Government Act 2009 (LGA), to delegate the powers
of the Local Government outlined in the Delegations of Authority provided at Attachment 1,
to the Chief Executive Officer;
B. Pursuant to section 257 of the Local Government Act 2009 (LGA), to delegate the powers
of the Local Government outlined in the Delegations of Authority provided at Attachment 2,
to the Chief Executive Officer; and
C. Pursuant to section 257 of the Local Government Act 2009 (LGA), to delegate the powers
of the Local Government outlined in the Delegations of Authority provided at Attachment 3,
to the Chief Executive Officer.
BACKGROUND
By virtue of legislation, local governments are empowered, and are required to make numerous
decisions in order to properly discharge their powers and responsibilities for the communities
they serve.
To streamline operations, in accordance with section 257 of the Local Government Act 2009
(LGA), a Local Government may, by resolution, delegate a power of the Local Government under
the LGA or another Act to:
The Mayor; or
The Chief Executive Officer (CEO).
Pursuant to section 259 of the LGA, a CEO may delegate the CEO’s direct powers to an
appropriately qualified employee or contractor of the Local Government. The CEO is also able to
on-delegate powers that have been delegated to the CEO from Council. Whilst a power might be
appropriately delegated to a Council officer, it may be appropriate having regard to the risk and
significance of the specific matter for the relevant decision to be made by Council. In such
Page 27 of 130
Section 28
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
circumstances, the CEO in consultation with the relevant Department will arrange for a report to
be brought to Council for a decision on the matter.
The diagram below obtained from the Local Government Association of Queensland’s (LGAQ)
publication titled ‘Local Government Delegations’ provides an illustrative overview of the
Queensland delegations model.
Queensland Delegations Model1
Diagram 1: Queensland Delegations Model
As a general guide, where a legislative instrument refers to a particular power of a ‘Local
Government’ this is a power of Council and therefore, that power is technically only able to be
exercised by Council unless that power has been appropriately delegated to the CEO and then
on delegated to employees (where appropriate).
In some instances, the CEO will have particular powers provided by legislation by virtue of
holding the position of CEO within the Local Government. Such powers can be identified where
the legislative instrument refers to a particular power of a “Chief Executive Officer’ as opposed to
a ‘Local Government’.
It is important to note that if the CEO or Local Government delegates a particular power, they can
still utilise this power and if required, retract a delegated power from a person to whom they have
delegated the power, or amend or condition the delegation as desired.
1 Local Government Association of Queensland ‘Local Government Delegations Guideline’.
Page 28 of 130
Section 29
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
REPORT
Pursuant to section 257(4) of the LGA, Delegations to the CEO by Council must be reviewed
annually by the local government. This ensures that the Delegations align with any relevant
legislative changes and new legislation enacted during the previous year. Council previously
adopted its current delegations at the Ordinary Meeting of 21 December 2017.
Council’s Delegations Register
In accordance with the LGA, Council has in place a Register of Delegations recording all
delegations made by the Council to the CEO, and the delegations which the CEO has on
delegated to various employees. The Register of Delegations must be made available to the
public for review upon request.
Pending adoption by Council, the New Delegations of Authority, updated Delegations of
Authority, and the reviewed Delegations of Authority (provided at Attachments 1 to 3) will be
included into Council’s Delegations Register. The CEO will then, where appropriate, on-delegate
various powers to relevant positions within the organisation to ensure efficient operations.
2019 Annual Delegations Review Process
LGAQ provides local governments with a ‘Delegations Register Service’. This service outlines all
possible delegable powers within the list of local government related legislation in the following
two documents:
(a) The Register of Delegations – Council to CEO; and
(b) The Register of Delegations – CEO to Employee or Contractor.
LGAQ engages King & Company Solicitors to provide assurance that its Delegation Registers
are up to date and can be relied upon by local governments. LGAQ undertakes comprehensive
reviews of its Delegations Register each year. Updates to the LGAQ register may result from:
1. Changes to relevant State legislation; or
2. Improvements to the register as identified by King and Company Solicitors.
LGAQ provides that it is unlikely that all of the powers identified in its Delegation Registers will be
applicable to any one Council, and it is up to each particular Council to decide the powers that
are relevant to its operations and are required to be delegated. In not delegating a particular
power of a local government, Council alone (not the CEO) may exercise the power in the event
that it is required to be exercised by the organisation. Practically speaking this means that a
report needs to go to Council for a decision on that matter.
The Governance Team recently completed the prescribed annual review of delegations for the
2019 period. The review process is outlined in the following diagram.
LGAQ via King and Company makes updates to its Delegation Registers.
Governance Team reviews LGAQ updates and determines in consultation with relevant operational teams , Directors
and CEO whether the update is required and apprioriate timing.
Where changes to the register are appropriate for Noosa Council, a new Delegation of Authority or an updated
Delegation of Authority is prepared, which outlines the relevant powers to be delegated, and is reported to Council
for approval.
Once the delegation is approved by Council, the CEO where relevant and appropritate will on delegate the authority to
exercise that power to various positions within the organisational structure.
Diagram 2: Governance Team Delegation Review Process.
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Outcomes of 2019 Delegations Review
New Delegations
The delegation review has identified that the following new delegation registers are applicable to
Council’s operations:
Industrial Relations Act 2016;
Land Title Act 1994;
Peaceful Assembly Act 1992;
Nature Conservation Act 1992; and
Nature Conservation (Wildlife Management) Regulation 2006.
Copies of the complete new delegation registers to be delegated by Council are provided at
Attachment 1.
Required updates to current delegations
The delegation review has identified a number of required amendments to the current Council to
CEO delegations relating to the following Acts:
Heavy Vehicle National Law (Qld);
Local Government Act 2009;
State Penalties Enforcement Act 1999;
Waste Reduction and Recycling Regulation 2011;
Work Health and Safety Act 2011;
Work Health and Safety Regulation 2011.
The updated delegation registers relating to the above Acts are provided at Attachment 2. The
changes to the delegations are identified in tracked changes in the Attachment.
By having these delegations in place, official approval by Council is not required in the event that
the CEO or an appropriate on delegate is required to exercise the relevant power referred to in
the delegation.
Summary of current delegations not requiring changes
To avoid any doubt, the current Council Delegations of Authority listed below require no changes
to the previous year.
Animal Management (Cats and Dogs) Act 2008;
Asbestos (Public Health Act 2005);
Biosecurity (Biosecurity Act 2014);
Body Corporate & Community Management (Body Corporate and Community Management
(Specified Two-lot Schemes Module) Regulation 2011;
Building (Building Act 1975);
Disaster Management (Disaster Management Act 2003);
Environmental Offset (Environmental Offsets Act 2014);
Environmental Protection (Environmental Protection (Water) Policy 2009, Environmental
Protection Act 1994, Environmental Protection Regulation 2008);
Fire and Rescue Services (Fire and Emergency Services Act 1990);
Food Premises (Food Act 2006 and Food Production Safety Act 2000);
Information Privacy (Information Privacy Act 2009);
Integrity Act (Integrity Act 2009);
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Land (Land Act 1994);
Land Valuation Act (Land Valuations Act 2010);
Liquor (Liquor Act 1992);
Local Laws (Local Government Act 2009 & Council Local Laws);
Local Government Authority to Sign (Local Government Act 2009);
Local Government Roads & Stormwater (Local Government Act 2009);
Local Government Payroll (Local Government Act 2009);
Local Government Rates (Local Government Act 2009);
Planning Act 2016 (Planning Act 2016, Planning Regulation 2017 and Development
Assessment Rules);
Plumbing and Drainage (Plumbing & Drainage Act 2002 and Standard Plumbing & Drainage
Regulation 2003);
Procurement & Contracting (Local Government Act 2009 and Local Government Regulation
2012);
Public Health (Public Health Act 2005 and Public Health Regulation 2005);
Public Health Infection Control (Public Health Infection Control for Personal Appearance
Services Act 2003);
Public Interest Disclosure (Public Interest Disclosure Act 2010);
Right to Information (Right to Information Act 2009);
Statutory Bodies Financial Arrangement (Statutory Bodies Financial Arrangements Act 1982);
Survey Mapping & Infrastructure (Survey Mapping & Infrastructure Act 2003);and
TORUM (Transport Operations (Road Use Management) Act 1995).
The complete Delegations of Authority relating to the above list are provided at Attachment 3.
Council’s delegation of these powers remain unchanged from the previous year.
Previous Council Consideration
The current delegations were adopted by Council at the Ordinary Meeting held on 21 December
2017 as follows:
ANNUAL REVIEW OF DELEGATIONS OF AUTHORITY
That Council note the report by the Governance Officer to the Services & Organisation
Committee Meeting dated 12 December 2017 and: A. Pursuant to section 257 of the Local
Government Act 2009, agree to delegate the powers of the Local Government to the Chief
Executive Officer outlined in the Delegations of Authority provided at Attachment 1 with the
exception of the powers relating to the compulsory acquisition of land pursuant to the Acquisition
of Land Act 1967; and B. Pursuant to section 257 of the Local Government Act 2009, agree to
delegate the powers of the Local Government to the Chief Executive Officer outlined in the
Delegations of Authority provided at Attachment 2.
Finance & Risk
Operationally, if delegations are not current or officers operate outside of their delegated
authority, relevant decisions made and action taken may be considered unauthorised and subject
to legal challenge. This may expose Council to the risk of unnecessary and expensive legal
action by third parties and reputational damage.
The majority of Council’s delegations contain the following conditions to manage the risk of
Officers acting beyond the appropriate delegated authority:
“1. The delegated officer must exercise this delegation in accordance with Council resolutions,
policies, guidelines, procedures, industrial instruments and agreements.
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2. If the CEO on delegates any of these powers the delegated officer must exercise any
delegated power in accordance with the scope and limitations of the subject officer’s letter
of appointment and/or, position description, qualifications, technical knowledge and
legislative requirements.
3. In the event that there is a change to any Delegate Position as set out in the schedule of
this instrument (Former Delegated Position) which is not then reflected in this Instrument:
a. for any Former Delegated Position that remains in existence and has been renamed,
the reference in this Instrument to the Former Delegated Position will be read as a
reference to the renamed position; and
b. for and Former Delegated Position that ceases to exist, the reference in this
Instrument to the Former Delegated Position will be read as being a reference to the
position that then most closely resembles the Former Delegated Position.”
The Planning, Procurement and Contracting, and Land Delegations have further specific
conditions relevant to those particular matters.
All Council Officers and Contractors with delegated powers approved by the CEO are provided
with a memorandum outlining the powers delegated to them.
Consultation
External Consultation - Community & Stakeholder
The Governance Team consults with the LGAQ via its delegations service in relation to
delegation matters as required.
Internal Consultation
The Governance Team has consulted with the CEO and relevant Directors, Managers and
Officers across the organisation in order to identify and confirm which powers from an operational
viewpoint should be delegated to ensure efficient and effective operations.
Departments/Sections Consulted:
X Chief Executive Officer X Community Services X Corporate Services
Executive Officer Community Development Financial Services
Executive Support Community Facilities ICT
Libraries & Galleries Procurement & Fleet
Local Laws Property
Waste & Environmental Health Revenue Services
X Executive Services X Environment & Sustainable Development X Infrastructure Services
Community Engagement Building & Plumbing Services Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development Civil Operations
People and Culture Environmental Services Disaster Management
Strategic Land Use Planning Infrastructure Planning,
Design and Delivery
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
REPORTS FOR NOTING BY THE COMMITTEE
6 PEREGIAN DIGITAL HUB - HALF-YEARLY UPDATE TO 31 DECEMBER 2018
DOCUMENT INFORM AT ION
Author: Digital Hub Director, Chris Boden
Environment and Sustainable Development Department
Index ECM/ Subject/ 45.04 Economic Development
Attachments Nil
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Digital Hub Director to the Council Meeting dated 12 February
2019 providing an update on the activities of the Peregian Digital Hub for the period 1 July 2018
to 31 December 2018.
REPORT
The purpose of this report is to update Council on the Peregian Digital Hub’s (The Hub) activities
for the half-year ending 31 December 2018.
The Hub is a purpose-built facility designed to house multiple digital companies and individual
workers in an open, modern environment suited to collaboration and co-working. The Hub’s
cutting-edge architecture accommodates a mix of established technology enterprises in private
office spaces as well as individual entrepreneurs, digital specialists and technologists operating
in a co-working environment.
The Hub’s Co-Lab space hosts an exciting program of events and activities. It features a creative
studio and makerspace, presentation space with grandstand and a modular classroom for
mentoring and skills development. An on-site barista and reception service (Barception) operates
from the Hub’s canteen.
1. FINANCE
The viability of the Hub is tightly coupled to the health of Noosa’s nascent digital ecosystem.
Without a strong base of technology entrepreneurs and digital businesses, there will be
insufficient demand to sustain the Hub’s facilities and services.
The objective of the Hub is therefore to operate a commercially sustainable co-work facility whilst
delivering public service outcomes that develop the digital ecosystem and assist to meet the
objectives of Council’s Local Economic Plan.
For the half-year period ended 31 December 2018, the Hub’s operating result is in line with
budget.
Digital Hub financial performance for the period ending 31 December 2018
Statement of Income and 2018/19 2018/19 2018/19 YTD
Expenses Current YTD YTD Variance
Budget Budget Actuals $
$ $ $
Total Revenue 150,000 75,000 85,988 10,988
Operational Expenditure (240,750) (114,426) (121,730) (7,304)
Depreciation & Amortization (82,013) (41,006) (41,006) 0
Operating Result (172,763) (80,432) (76,748) 3,684
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The Hub currently has five sources of revenue:
Rental from anchor tenancies
Co-work Memberships from individuals and businesses
Payments for ad hoc use of facilities (e.g. meeting room bookings)
Sponsorship from corporates
Grant funding for programs and activities
2. TENANCIES
The Hub has two enclosed, private office spaces leased to anchor tenants on a multi-year basis.
Those tenants are atmail, a provider of cloud-based email solutions to telcos and enterprises,
and Commtract, provider of an online marketplace for freelance PR and Project Management
talent.
3. CO-WORK
The Hub offers two Co-work monthly membership plans aimed at people who are running, or
working for a technology company.
These membership plans are designed for people seeking entrepreneurial support to grow their
company, with the Hub team and fellow members providing mentoring, connections to investors
and helping them find talent.
The Bootstrapper membership plan is a full-time monthly membership for people who want a
dedicated space to base themselves. The Flex membership plan suits people who need to split
their time between hot-desking at the Hub and working at home or travelling.
The downstairs co-work area can accommodate up to 20 co-work members while the hot-
desking area upstairs can accommodate a further 8 simultaneous co-workers. There is an
additional area set aside upstairs for co-working which can accommodate an additional 12
members.
After a strong first quarter of co-work memberships, the Hub has seen a slower Q2 with a
number of member companies negatively affected by the correction in the crypto-currency
market. Unfortunately, a promising start-up with multiple co-work members has shut down with
others pivoting or pausing their businesses.
There is a core of around a dozen co-work members who have settled into the Hub and
contributed to a growing culture of collaboration and camaraderie. It has been gratifying to see
members who had previously not met, working on new projects together, assisting each other
with their respective skills and building friendships outside of the Hub - this is vitally important for
member retention.
A key area for improvement is the level of female representation amongst the co-working
membership. At times, there have been three female members but due to closures and travel, at
present there is only one.
4. STAFFING
The Hub needs to achieve an ambitious agenda with limited resources. A key goal for 2019 is to
achieve operational sustainability. The current resourcing model is to outsource property
management and leverage existing departmental resources where possible to assist the Hub
Director with operational duties.
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Duties Resourcing Plan
Commercial leasing and tenancy Council has outsourced rental collection and commercial leasing
management to Forde Property Group. Day to day facilities issues remain the
responsibility of the Hub Director
Facilities management Hub Director with assistance from handyman on an on-demand
basis.
Cleaning Office cleaning has been outsourced with two office cleans per
week. Discussions ongoing about including plant watering in
duties.
Network support An agreement is in place to provide network support on-demand.
Barception SevGen have been engaged via an EOI to provide coffee kiosk
and reception service - this will also assist with canteen cleaning
and opening/closing.
Procurement admin Assistance with purchase orders, invoice processing and
purchase card reconciliations being provided by Department
staff.
Finance admin Solution required for co-work payment reconciliation which was
previously handled by Finance team.
Event catering Assistance provided by Economic Development Department
administration staff where possible.
In order to develop new membership products, ramp up marketing activities, maintain momentum
in its programs and execute its digital ecosystem organisation strategy, the Hub will require
additional resourcing.
Council is preparing a grant application for the Regional Startup Hubs Support Program - this
grant does not require matched funding and if successful will be used to invest in a support
resource that will assist with program management. This grant was submitted at the end of
January 2019.
5. SYSTEMS, PROCESSES AND OTHER MATTERS
The Hub uses a cloud-based co-work management platform which automates subscription billing
for members, allows for ad-hoc billing (e.g. meeting rooms, etc.) and resource bookings.
The Hub has used a suboptimal collection of tools to manage its customer database and email
communications - this should be replaced in February by a dedicated CRM solution being
procured by Economic Development team for department-wide use.
The Hub will implement an asset management plan by end of March to ensure effective and
proactive maintenance of the Hub facilities into the future.
6. HUB PROGRAMS
In less than 7 months of operation, the Hub has delivered an ambitious slate of capacity-building
activities which have generated significant value for Noosa’s digital sector and provided a
valuable public service to the broader Noosa community. These include:
A GovHack weekend which led to a new model of Council/Community collaboration and
delivered a new traffic management system for the holiday period
Hosting monthly networking events for key digital industry groups, including technologists,
creatives and blockchain professionals
Curating educational/skills programs to inspire and develop young talent
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Empowering promising young entrepreneurs through internships, work experience and
mentorship
Educating and inspiring local industry and community influencers by hosting presentations
from digital thought leaders
These activities have helped to put the Hub and Noosa on the map as a destination for digital
talent and innovation.
Tech Events
The Co-Lab hosts the Sunshine Coast’s leading developer group meetup, Coding from Beach,
on the first Thursday of every month. The group has over 420 members and includes some of the
top technologists in the region. Recent meetups have covered topics such as automated build
and deployment best practices, Machine Learning fundamentals and Ethereum smart contracts.
GovHack
The Hub’s Co-Lab space is also the home for Noosa’s GovHack event, with teams competing for
prizes in tech challenges using government-supplied data. GovHack saw 20 technologists
convene to tackle ideas related to Noosa’s parking and congestion challenges with some of
those solutions going on to be trialled during the 2018 Christmas holidays.
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Leadership Events
Steve Baxter
The HubLunch series consists of quarterly events where a technology thought-leader is invited to
address a group of key influencers in the Noosa community with the purpose of sharing big ideas
that lift the level of literacy around entrepreneurship, new technology or major trends.
In August over 100 members of the local technology and digital community came to hear a
fireside chat with Steve Baxter (Queensland Chief Entrepreneur and Shark Tank star) and Ian
Mason (Virgin start-up).
Andy McAfee
In October, the Hub hosted economist and best-selling author Andrew McAfee, a distinguished
professor at the Sloan School at MIT where he studies how technological progress changes
business, the economy, and society.
McAfee shared insights from his research about the future of work, which underpinned his best-
selling books "The Second Machine Age" (2014) and "Machine | Platform | Crowd" (2017) a
manual for leaders on how technology progress is rewriting the business playbook.
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Industry Events
The Hub hosted the first CryptoCoast convention in late November with over 90 delegates from
around the country, including some of Australia’s top crypto/blockchain-related companies,
coming together in Noosa to share ideas, build their networks and make deals related to
Blockchain and Cryptocurrency projects.
The event featured 2 days of presentations with guest appearances from Noosa Mayor Tony
Wellington, local MP Sandy Bolton and QLD Chief Entrepreneur Leanne Kemp.
Talent Development
A major focus of the Co-Lab facility is to host skills development and mentoring programs. These
have included a workshop for Young Inventors who spent a morning at the Hub learning how to
create a self-driving car and the fundamentals behind the Internet of Things.
In term 4 the Hub invited Simon Richardson and his team of State Robotics champions from
Chancellor College to teach an advanced workshop to the Young Inventors where they learnt
how to code Sumo robots and compete in battle.
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Girls in STEM
In November the Hub hosted 18 promising female STEM students from Noosa District State High
School and Coolum State High School. They enjoyed a series of inspirational talks and QnA with
four of the leading female STEM practitioners on the Sunshine Coast. Each of these schools
subsequently applied for an Engaging Science grant to fund an ongoing Girls in STEM program.
Flying Inventor Program
In November 2018, the Hub hosted the inaugural Flying Inventors program with Noosa's first FPV
drone racing competition. This unique 5 week program was delivered in partnership with the
Noosa Library Service and allowed 20 students from 8 schools to develop an advanced
understanding of drones and learn hands-on piloting skills.
Workshops covered the mechanical and electrical engineering that underpins unmanned aerial
vehicles (UAV's) with participants being taught university level concepts by computer scientist
and engineer, Malte von Ruden.
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Mentoring
Internships and work experience
programs have featured heavily in the
Hub’s activities with co-work members
mentoring graduates or senior school
students through internships and work
experience stints.
These have included:
● Ricky Flockhart(18y/o intern)
● Connor Mulville (15y/o work exp)
● Connor Middleton (17y/o mentoring)
● Eamon Kriz (17 y/o mentoring)
● George Gleeson (15y/o mentoring)
● Bryn Mailer (15y/o mentoring)
Holiday Camps
The Hub was a hive of educational activity through January 2019 with its holiday program for
young inventors. A four-day Summer Drone Camp taught teenage techies how to build and race
drones while the two day Micro-Machines Workshop taught 9-13 year olds how to invent with
micro-controllers.
The holiday courses were taught by four of the Noosa community’s most promising technology
prodigies with minimal involvement from adults. Two Year 12 students that are being mentored at
the Hub, created an intensive 4-day program in which 10 students learned the engineering
principles of FPV (first person view) drones before racing for prizes at the Noosa Leisure Centre.
Two local Year 11 students used the knowledge gained through their school robotics club to
design workshops which had their class of 17 focused youngsters inventing their own devices.
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
The Hub hosted Noosa’s first eSports event during the September 2018 school holidays with
over 50 gamers in grades 3-7 converging on the Hub to meet and watch two of Australia’s
leading Fortnite players, “the X2Twins” (Noosa locals) and challenge each other to play on the
twins’ team in a Battle Royale.
Creative in Residence Program
The creative studio section hosts a revolving
Creative Residence program with an array of world
class digital creatives whose role is to inspire the
local community, in particular young talent, to
pursue the opportunities offered in creative digital
fields. They do this through open days, school
visits, teacher visits and public workshops.
In July the Co-Lab hosted a 3d sculptor and
modeller who has worked on films like Thor and
Dora the Explorer and in August, a 3d animator
was in residence.
September’s resident was an electronic music
producer, winner of the 2017 Triple J remix
competition.
Influential Visitors and Guests
The Hub has regularly hosted influential and important visitors from local, State and Federal
government.
These have included visits from Michael McCormack (Deputy PM); Stirling Hinchliffe (Minister for
Local Government, Racing and Multicultural Affairs), Kate Jones (Minister for Innovation and
Tourism Industry Development), Llew O’Brien (Federal Member for Wide Bay), Ted O’Brien
(Federal Member for Fairfax) and Sandy Bolton (State Member for Noosa). In July the Hub
played host to CEOs from 8 other regional councils, seeking best practices for their shires.
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
7. PARTNERSHIPS AND COLLABORATION
The Hub has established a significant network of partnerships which are adding great value and
grown the Hub’s capability and collaborations.
Organisation Description of Collaboration
CQUniversity Talent development programs, incl Drone Camp, Girls in
STEM, Young Inventors
Coding from Beach - Sunshine Coast Digital Ecosystem support package: Meetup hosting, co-
Technologist Meetup curating, recruitment, promotion, sponsored catering/drinks for
networking
REBOOT - Noosa Digital Creative Digital Ecosystem support package: Meetup hosting, co-
Professionals Industry group curating, recruitment, promotion, sponsored catering/drinks for
networking
Screen Collective - Digital Media Digital Ecosystem support package: Meetup hosting, co-
Professionals Industry group curating, recruitment, promotion, sponsored catering/drinks for
networking
NoosaCrypto - Blockchain & Crypto Digital Ecosystem support package: Meetup hosting, co-
Professionals Industry group curating, recruitment, promotion, sponsored catering/drinks for
networking
SC Producer Group - Digital Music Digital Ecosystem support package: Meetup hosting, co-
Producers/DJ Industry group curating, recruitment, promotion, sponsored catering/drinks for
networking
Startup Onramp Program Hosting of Onramp sessions, assistance with
promotion/recruitment
SCRIPT Regional Innovation Program partner collaborating on
capacity-building programs, eg QLD Chief Entrepreneur visits,
GovHack, Startup Onramp, etc
GovHack Hosting of GovHack weekend, assistance with
promotion/recruitment & content capture. Connection into
Noosa Council
TechnologyOne Sponsorship of Hub event program in exchange for promotion
and branding exposure.
Sunshine Beach State School Hosting and curation of Young Inventors extension workshops
with local technologists.
St Andrew’s Anglican College Mentoring program, creative in residence, holiday workshops
Good Shepherd Lutheran College Holiday workshops and work experience for tech/robotics
students. Hub workshops for makers.
Noosa District State High School Girls in STEM program at the Hub, STEAM Educators group
support
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Organisation Description of Collaboration
Coolum Beach State High School Girls in STEM program at the Hub, STEAM Educators group
support
Chancellor State College Hosting of Robotics workshops to develop skill base amongst
local school students and educators
Refinery - Sunshine Coast Council’s Assistance with program conception, provision of sponsored
Creative Accelerator facilities to participants
CCIQ Noosa Co-curation of business education program to lift Chamber
members’ digital literacy & understanding of key disruptive
technologies, eg Artificial Intelligence (Ai)
SunCoast Angels Hosting of pitch meetings
Noosa Boardroom Co-curation of business education program, joint digital nomad
recruitment program
Junction2 Co-working Joint digital nomad recruitment program, cross-referrals &
facility sharing
Innovate Noosa Hosting and co-curation of business education programs to lift
digital literacy amongst Noosa businesses
Causeway Innovation Hosting of Innovation Masterclass, assistance with
promotion/recruitment & content capture
8. FUTURE DIRECTION
To grow co-working, the Hub will be launching new memberships for digital storytellers:
businesses that produce digital content, serve a national/international audience/client base, plan
to grow and employ people. These members will be accommodated in a cluster upstairs with
access to A/V facilities.
Through the Hub’s establishment phase, two key shortcomings in the local digital ecosystem
have been revealed and need to be addressed if Council’s economic development objectives are
to be achieved:
● There is a sub-scale entrepreneurial base, i.e. an insufficient number of genuine start-up
founders looking to create high-growth companies that will ultimately generate high value
jobs in the sector. This is evidenced in the makeup of the Hub’s membership and the
marketing insights gained thus far, i.e. Noosa has a high proportion of freelancers,
consultants and agencies but has a relatively low proportion of start-ups.
There is no quick fix to this challenge. The Hub will be applying to the Department of
Industry and Innovation for an “Expert in Residence” grant to deliver accelerator programs
aimed at growing the entrepreneurial base and will be working on a strategic talent
attraction program.
● The digital ecosystem is disorganised. Despite the fact that there are numerous digital
professionals in the Shire, there are a lack of relevant industry groups, regular meetups,
industry directories, job boards and digital events.
This makes it difficult to communicate and coordinate the industry, get attendance at
events, recruit locally, find jobs, find service providers, meet local collaborators, attract
investors, attract clientele and get integrated into the industry.
The Hub is seeking grant funding from Advance Queensland’s Regional Hubs Support
Program which will enable an accelerated organisation of the local digital ecosystem and
help to address the shortcomings mentioned above.
9. KPI UPDATE
An interim update is provided against the KPI’s identified for the Hub, it is however really too
early to provide meaningful data, some metrics for measuring such items as brand and profile are
also still being developed.
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Indicator Measure Update
Business growth Growth in GRP value of tenants Too early to measure
Business graduation Number of businesses accelerated 0
out of Hub
Employee growth Growth in number of employees Too early to measure
Capacity building Number of professional 4
Development activities
Accelerator programs Number of programs delivered Over 15 events
Events Number of attendees Over 500 attendees
Brand and profile Increased awareness Metrics to be developed
Investment - regional Value of investment attracted via $2.2m committed by Australian
grants/etc Government for next stage
development of Rufous Street (and
Digital Hub)
Investment - business Value of direct business investment Too early to measure
from grants or private investors
Previous Council Consideration
Special Meeting Minutes, 22 May 2018, Item 1, Page 3
That Council note the report by the Economic Development Manager to the Special Council
Meeting dated 22 May 2018 and:
A. Award the Tender Number 1718T127 for the tenancy of the Digital Hub to the following
tenderers and delegate authority to the CEO to finalise lease negotiations with each:
1. Atmail Pty Ltd;
2. Alkira Software Pty Ltd;
3. Commtract Communication Services Pty Ltd;
4. PB Research and Development Pty Ltd; and
B. Agree to proceed to an Invitation to Quote for Property Management Services via Council’s
Vendor Panel Marketplace; and
C. Approve the Co-working tenancy process and tenancy mix as noted in this Report.
D. Request the CEO to report 6 monthly to Council on the Digital Hub progress, financial
performance and other KPIs as per other Council business areas.
Update reports are provided to Council on a six monthly basis.
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Finance
Refer to Section 1 of this report.
Risks & Opportunities
Risk Mitigation
Pure tech focus unlikely to fill the Hub in the short Add co-work products for additional digital groups, eg
to medium term digital storytelling.
More active and sophisticated marketing approach.
Internal process may hinder ability to work with Appoint panel of providers with whom the Hub is able
specific key talent to contract directly in future.
Volatile nature of start- ups will continue to impact Continue to offer a range of flexible and adaptable
co-work viability membership products.
Market tightening may raise competitor concerns Retain clear vertical focus on tech/digital with clearly
from other players articulated and assessed membership criteria.
Consultation
External Consultation - Community & Stakeholder
Nil
Internal Consultation
Management Accountant, Corporate Services
Departments/Sections Consulted:
Chief Executive Officer Community Services X Corporate Services
Executive Officer Director Director
Executive Support Community Development X Financial Services
Community Facilities ICT
Libraries & Galleries Procurement & Fleet
Local Laws Property
Waste & Environmental Health Revenue Services
Executive Services x Environment & Sustainable Development Infrastructure Services
Director Director Director
Community Engagement Building & Plumbing Services Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance x Economic Development Civil Operations
People and Culture Environmental Services Disaster Management
Strategic Land Use Planning Infrastructure Planning,
Design and Delivery
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Section 46
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
7 SHORT TERM ACCOMMODATION ONLINE PLATFORM ISSUES PAPER
DOCUMENT INFORM AT ION
Authors Director Corporate Services, Michael Shave
(Corporate Services Department)
Director Environment and Sustainable Development, Kim Rawlings
(Environment and Sustainable Development Department)
Index ECM/ Subject/Revenue Management/Tourism Levy
Attachments 1. Short Term Accommodation Online Platform Issues Paper (42 page
attachment provided separately to this agenda)
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATIONS
That Council note the report by the Director Corporate Services and Director Environment and
Sustainable Development to the Services & Organisation Committee Meeting dated 12 February
2019 and note the Short Term Accommodation Online Platform Issues Paper.
REPORT
In recent years there has been a significant increase in the short-term home rental market, in
large part facilitated by the popularity of online accommodation share economy platforms such as
Airbnb and Stayz. These online platforms link hosts and travellers, providing a structured online
portal for booking, communication with a streamlined payment gateway.
Since Airbnb was launched in Australia, the number of listings has risen to over 130,000
properties. Nationally, Airbnb listings for whole homes represent around 3.5% of all rental
accommodation. However, the rate is much higher in coastal communities and high tourist areas.
For example, in Byron Bay, approximately 18% of the total housing stock is offered on Airbnb.
Taken as a percentage of the total rental housing stock in that local government area, this
amounts to 48.3% of Byron Bay’s housing rental properties being listed on Airbnb alone.
Whilst online accommodation share economy platforms have had an enormously positive impact
on tourism innovation and growth in the Noosa region, the logical extension of this business
model is to drive more people to host and travel through these platforms. This inherently values
the vibrancy and tourism amenity of a neighbourhood higher than community connectivity and
social capital.
It is reasonable to contend that Airbnb, Stayz etc. are in part succeeding commercially at the
expense of community and residential liveability, by contributing to the negative consequences of
increased visitation and infiltration into residential areas. It may also be viewed that the reliance
of Airbnb, Stayz and others on peer-to-peer transactions within the sharing economy is
concealing a problematic shift toward outsourcing of responsibility and liability, avoidance of
consumer protections including adherence to safety regulations, and disruption of once stable
industries.
Local and State governments (including Noosa) are now grappling with how to address the
consequences and implications of the rapid uptake in usage of online booking platforms. Existing
planning policies and planning schemes have not typically had the capacity to address these
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Section 47
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
issues, lacking parameters to protect the desired land use within a region from the effects of the
rapid rise of short-term holiday rental activity infiltrating residential areas previously void of
tourism. Compounding this, it is understandably challenging to regulate an industry where the
commercial enterprises have such different business models, perspectives and goals.
The Noosa Council Short Term Accommodation Online Platform Issues Paper prepared with the
assistance of Mercer Consulting (provided as Attachment 1) aims to comprehensively explore
the challenges arising from the sharp growth of the short-term online rental market in the Noosa
shire, and in doing so explore the complexities of the issue in order to facilitate the development
of a suite of reasonable and actionable responses moving forward.
Strategic awareness of the issues and challenges, and the development of actionable responses
to address these challenges is critical to the sustainable and amenable future of the shire.
Council’s response should consider the legal, economic, social, administrative and monitoring
aspects, with a clear undertaking that the response does not impact negatively on the region’s
tourism through overregulation and onerous legislation. It is important to make sure that the
response to “home sharing” and short stay accommodation is in the best interests of both the
community and the economy.
The paper proposes a number of principles that will guide the actions that Council should
implement to manage the identified challenges. These principles include:
1. Achieve transparency across the accommodation share economy;
2. To limit the impact on, and protect the region’s residential liveability;
3. Support the safety and security of guests, hosts and their neighbours liveability; and
4. Support innovation and sustainable growth in the Noosa tourism industry.
Whilst the paper highlights a number of responses required to begin to address the identified
issues, it does not yet assign any timeframes or priorities to these responses. Moving forward a
broader action plan will need to be developed (and resources appropriately identified) to prioritise
actions and timing of deliverables, with a view to ensuring that any plan is appropriately fluid
enough to react to the changing nature of the issues at play (including any potential legislative
changes made by the Queensland Government).
Previous Council Consideration
Nil.
Finance
Minor costs are being incurred with respect to the online short term accommodation property
monitoring pilot program. Further resourcing costs are likely as responses are implemented with
required actions appropriately prioritised, costed and funded in the budget.
Risks & Opportunities
The paper identifies a number of risks with respect to the impact of online accommodation share
economy growth, in particular potential planning conflicts, housing affordability and safety,
tourism gentrification, over tourism etc.
The paper provides proposed responses to mitigate these risks and to provide opportunity to
ensure that the technological and shared economy transformation occurs whilst ensuring both
community and economic need is met.
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Section 48
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Consultation
External Consultation - Community & Stakeholder
The draft new Noosa plan is shortly being released for public consultation. This will allow for any
feedback regarding the proposed planning responses identified in the issues paper.
Internal Consultation
Mayor
Executive Team
Strategic Land Use Planning
Revenue Services
Departments/Sections Consulted:
Chief Executive Officer Community Services Corporate Services
Executive Officer Director X Director
Executive Support Community Development Financial Services
Community Facilities ICT
Libraries & Galleries Procurement & Fleet
Local Laws Property
Waste & Environmental Health X Revenue Services
Executive Services Environment & Sustainable Development Infrastructure Services
Director X Director Director
Community Engagement Building & Plumbing Services Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development Civil Operations
People and Culture Environmental Services Disaster Management
X Strategic Land Use Planning Infrastructure Planning,
Design and Delivery
Page 48 of 130
Section 49
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
8 NOOSA HOLIDAY PARKS UPDATE REPORT TO 31 DECEMBER 2018
Author Property Manager, Clint Irwin
Corporate Services Department
Index ECM/ 8.16 Camping and Caravan Facilities (General)
Attachments Nil
EXECUTIVE SUMMARY
Not Applicable
RECOMMENDATION
That Council note the report by the Property Manager to the Services & Organisation Committee
Meeting dated 12 February 2019 providing an update on operations of the Noosa Holiday Parks
for the period 1 July 2018 to 31 December 2018.
REPORT
Council operates one Holiday Park and two campgrounds offering a wide variety of unique
experiences for visitors. These Council business activities operate under management
agreements with varying terms to suit the scale of the operation, and are administered by
Council’s Property branch. This report provides an update on the business activities for the
period 1 July 2018 to 31 December 2018.
FINANCIAL PERFORMANCE
TOTAL BUSINESS ACTIVITY 2018/19 2018/19 2018/19 %
Current YTD YTD Current YTD
Budget Budget Actuals Budget Variance
Total Revenue 2,948,896 1,495,054 1,648,682 55.9% 153,627
Total Expenditure 2,173,306 1,123,566 1,129,374 51.9% (5,808)
Operating Surplus 775,590 371,488 519,308 147,819
Key Comments Total Business Activity
YTD financial performance for the Holiday Parks is positive, with revenue above budget due to
strong patronage (resulting from a good weather run) and conservative revenue forecasting due
to the uncertainty regarding the timing of the Noosa North Shore Campground redevelopment.
Expenses are slightly in excess of budget but are expected to be in line with budget forecasts at
the end of the financial year. Any impact on overall profitability due to redevelopment of the
Noosa North Shore Campground will be assessed and reported.
Boreen Point Campground 2018/19 2018/19 2018/19 %
Current YTD YTD Current YTD
Budget Budget Actuals Budget Variance
Total Revenue 491,119 264,961 254,233 51.8% (10,728)
Total Expenditure 403,895 199,206 173,643 43.0% 25,563
Operating Surplus 87,224 65,755 80,591 14,835
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Section 50
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Key Comments Boreen Point Campground
Year to date revenue for 2018/19 is slightly behind budget but is on track to meet end of financial
year forecasts. Year to date expenses for the 2018/19 financial year are under budget due to the
timing of routine maintenance works.
Noosa River Holiday Park 2018/19 2018/19 2018/19 % YTD
Original YTD YTD Current Variance
Budget Budget Actuals Budget
Total Revenue 2,057,126 1,033,518 1,070,677 52.0% 37,159
Total Expenditure 1,409,510 723,585 728,258 51.7% (4,673)
Operating Surplus 647,616 309,933 342,418 32,486
Key Comments Noosa River Holiday Park
Year to date revenue has exceeded budget due to strong visitation due to favourable weather
conditions and strong demand.
Year to date operating expenses have slightly exceeded budget.
The small amenities replacement and large amenities refurbishment projects have been
completed.
North Shore Campground 2018/19 2018/19 2018/19 % YTD
Current YTD YTD Current Variance
Budget Budget Actuals Budget
Total Revenue 400,651 196,575 323,772 80.8% 127,196
Total Expenditure 359,902 200,755 227,473 63.2% (26,698)
Operating Surplus 40,749 (4.199) 96,299 100,498
Key Comments Noosa North Shore Beach Campground
Similar to Noosa River, year to date revenue is above budget. Conservative revenue
forecasting due to the uncertainty regarding the timing of the campground redevelopment
(and subsequent delay) is contributing to the positive result year to date.
Year to date operating expenses have exceeded budget due to timing of required
maintenance works.
Redevelopment works are now timed to commence May/June 2019.
PARK OCCUPANCY PERFORMANCE
The table below summarises occupancy data to 31 December 2018. The table highlights a
95.8% occupancy rate for Noosa River Holiday Park (with powered caravan sites at 98.8%
occupancy) which reflects the location of the park and its popularity with customers. The Noosa
North Shore and Boreen Point Campgrounds’ lower occupancy rates reflect that these facilities
are more remote and offer a different experience for customers.
Location Occupants Average Stay (Days) % Site Occupied
Boreen Point 8,542 2.2 35.17
Noosa River 10,629 4.5 95.82
North Shore 7,672 2.9 43.76
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Section 51
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
The graph below compares percentage of sites occupied for all Noosa Holiday Parks for the
period 1 July to 31 December 2016 – 2018.
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Boreen Point Noosa River Noosa North Shore
July - Dec 2016 July - Dec 2017 July - Dec 2018
MAINTENANCE
Maintenance for each facility is performed in line with established budget allocations, including
any reactive maintenance. Condition assessments have been undertaken for each site and forms
part of asset management plan development and the 2018/19 maintenance budget.
MANAGEMENT AGREEMENT STATUS
Noosa River Holiday Park – Council resolved in the April 2017 Ordinary Meeting to award a
new 3 year management agreement to the current holiday park operators. The new
agreement commenced 1 June 2017.
Boreen Point Campground – Council resolved in the December 2017 Ordinary Meeting to
approve the second of two 1 year options, extending the term to April 2019. Tender
documentation is currently being prepared for a new 3 year management agreement to
commence 1 May 2019.
Noosa North Shore Beach Campground – The final 1 year option expired on 31 July 2017.
Council resolved in the April 2018 Ordinary Meeting to enter into an extension to the current
interim management agreement for a period of 11 months commencing 1 June 2018 to allow
for the essential upgrade before entering into a future agreement subject to the timing of site
redevelopment.
Previous Council Consideration
Ordinary Meeting, 16 August 2018, Item 9, Page 7
That Council note the report by the Property Manager to the Services & Organisation Committee
Meeting dated 7 August 2018 providing an update on operations of the Noosa Holiday Parks for
the period 1 January 2018 to 30 June 2018.
Ordinary Meeting, 19 April 2018, Item 2, Page 7
That Council note the report by the Property Manager to the Services & Organisation Committee
Meeting dated 10 April 2018 and authorise the Chief Executive Officer to enter into an extension
to the current agreement with Beachfront Caravan Park Pty Ltd for 11 months commencing 1
June 2018.
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Section 52
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Finance
Periodic reporting of departmental performance allows Councillors to fulfil their governance
responsibilities and ensures transparency within the organisation and to the community.
Risks & Opportunities
Risks
The upcoming tender for management services for the Boreen Point Campground presents
business continuity risk, which is proposed to be ameliorated by the current manager providing
operational training to the successful tenderer.
Opportunities
The redevelopment of the Noosa North Shore Campground will provide longer term revenue
opportunities due to improved facilities for customers.
A full tariff review of the business activity is expected to commence in the latter half of 2019. The
review will benchmark the business activity against other comparable locations to ensure
appropriate pricing for energy consumption to encourage emission reductions in addition to
exploring alternative revenue generating options.
Consultation
External Consultation - Community & Stakeholder
Nil.
Internal Consultation
Director Corporate Services
Property Officer
Management Accountant
Departments/Sections Consulted:
Chief Executive Officer Community Services X Corporate Services
Executive Officer Director X Director
Executive Support Community Development X Financial Services
Community Facilities ICT
Libraries & Galleries Procurement & Fleet
Local Laws X Property
Waste & Environmental Health Revenue Services
Executive Services Environment & Sustainable Development Infrastructure Services
Director Director Director
Community Engagement Building & Plumbing Services Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development Civil Operations
People and Culture Environmental Services Disaster Management
Strategic Land Use Planning Infrastructure Planning,
Design and Delivery
Page 52 of 130
Section 53
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
9 CORPORATE SERVICES DEPARTMENT UPDATE 2ND QUARTER 2018-19
DOCUMENT INFORM AT ION
Author Director Corporate Services, Michael Shave
Corporate Services Department
Index ECM/ Subject/ Branch Management/ Corporate Services
Attachments Nil
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Director Corporate Services to the Services & Organisation
Committee Meeting dated 12 February 2019 providing an update on operations of the Corporate
Services Department for the period 1 September to 31 December 2018.
REPORT
The adopted organisation structure includes the following branches under the Corporate Services
Department:
Directors Office
Financial Services;
ICT (including Records);
Procurement & Fleet;
Property; and
Revenue Services.
Corporate Services primarily provides internal support to the other Council Departments, with the
exception of the Directors Office involvement in strategic Council issues and projects, and the
Property branch that deals primarily with land and property management issues.
This report provides a brief summary regarding recent performance, current priorities and future
initiatives for the department.
Page 53 of 130
Section 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
CORPORATE SERVICES DEPARTMENT
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
Directors Office
24 Cooroy Noosa Road Lot Progressed negotiations with the Continuation of negotiations Further report to Council outlining
375/SP151415 (Former Tewantin Tafe Department of State Development regarding purchase offer. options and recommendation.
Site) (Property Queensland). Transition site to Council
Offer submitted to purchase the site management should purchase
eventuate.
Commence options analysis to
determine highest and best use.
Revenue Diversification Project Project planning commenced. Finalisation of project plan and Stand up working team to
strategy. commence implementation.
Action plan development including
resource allocation.
Grant Funding Opportunities Secured waste levy funding for new Final grant claims for Mary River Continue to monitor external funding
signage at waste management Road and Old Noosa Road bridge streams for future grant
facilities. replacements. opportunities.
Final grant claim for Hastings St
CCTV replacement.
Development of grant applications
for new State Government Local
Government Grants and Subsidies
funding round (Hinterland
Playground and North Shore
Campground Upgrade).
Development of grant applications
for next round of the Federal
Government Bridge Renewal
Program (2 timber bridges – Kin Kin
and Cooran).
Page 54 of 130
Section 55
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
Financial Services
Budget Finalisation of budget review 2 (BR2) Review of core and new initiative April budget review (BR3) for any
for 2018/19 budget adjustments. budget requests as part for the 2020 final 2018/19 operational and capital
Functionality of the enterprise budget budget development. budget adjustments.
system improved for 2020 budget.
All core and new initiative requests
received as part of the 2020 budget.
Assets Capitalisation of constructed and Finalisation of the stormwater assets Assess desktop indexation
developer contributed assets to reconciliation between Technology revaluation outcomes for all asset
complete the year-end process. One asset register and GIS. classes.
Reconciliation of stormwater assets Data improvement roadmap for Asset capitalisation.
between Technology One asset validating asset data for all other
register and GIS commenced with asset classes.
stage one reconciliation completed. Organisational guideline and
procedures revised for asset
capitalisation and data responsibility.
Statutory Reporting, Risk Management QAO planning audit completed for Review the implications of changes Interim QAO external audit
and Audit Compliance the 2019 year. to accounting standards. scheduled for May 2019.
Implementation of improvement
opportunities identified by QAO
during 2017/18 external audit.
Planning for 2018/19 financial
statements and audit processes.
Treasury, Investments and Banking Reinvestment of surplus cash QTC credit review undertaken to Investment portfolio managed to
following July rates run. assess council’s credit rating for loan ensure optimal return for Council in
QTC review of Council cash holdings borrowings. alignment with Investment Policy
undertaken to determine optimal Rollout of new customer service requirements.
targets to maximise ratepayer equity. EFTPOS devices.
Support for T1 enterprise cash
receipting system implementation.
Business As Usual Activities Monthly financial performance Expand the suite of user-friendly Quarterly performance plan reviews
reporting. reporting dashboards to meet for all staff.
Implementation of user-friendly business needs. Automation of monthly reports to
dashboard financial reporting tool. Refine the grant reporting process to maximise efficient work practices.
ensure transparency of timing and
availability of grant funds.
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Section 56
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
ICT
T1 CI Anywhere (web browser based) Enterprise Cash Receipting module Implementation of Procure to Pay Property and rating project
functionality to simplify systems and successfully implemented improving CIA upgrade. implementation.
make them accessible on mobile receipting capabilities. Implementation of single touch
devices Planning property and rating system payroll to meet ATO requirements.
upgrade.
GIS Mapping Aerial photos updated. Putting the new planning scheme Ongoing updating of datasets.
online for consultation.
Updating the GIS strategy to plan for
the future of GIS systems.
ICT Security Content Security consultancy Reviewing risks and prioritising Continuous improvement of ICT
finalised report with information controls. security to meet emerging threats.
assets and risks. Implementation of new security
controls to address risks identified
by Information Security Framework.
ICT Strategy and roadmap Monthly steering group meetings Continuing positive partnership with Progressing implementation.
held with T1. TechnologyOne to progress Adoption of the project evaluation
Bi-monthly Council ICT Steering projects. framework.
Group meetings. Work on a project evaluation
framework to help ensure ICT
projects are scoped accurately and
successful.
Business as Usual activities Replacement of organisation Replacing ten-year-old network Continuing migration of sites to the
personal computers and laptops. equipment. NBN.
Aquatic Centre moved to NBN Implementation of swipe to release
increasing speed by ten times. printing and replacement of old
Disaster Dashboard website went multi-function devices.
live.
Live Council meeting streaming
setup.
Page 56 of 130
Section 57
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
Procurement & Fleet
Fleet Replacement and Maintenance 2019/20 Fleet and Plant capital draft FY 18/19 Fleet and Plant capital Continue to work closely with
Program budget replacement program replacement program on target. internal stakeholders/staff regarding
completed. Fleet truck replacement body builds their requirements for the delivery of
Monthly Fleet Advisory meetings expected to be completed by June the 2018/19 Fleet and Plant capital
actioned. 2019. replacement program.
T1 Fleet maintenance reporting tool Ongoing maintenance for fleet and
operational & staff have had training. small plant remains on target.
Local Buy Alliance Regional Alliance Working Group Multiple tenders and quotations Further meetings scheduled with
established to explore joint either out to market, under Local Buy & neighbouring Councils
Procurement strategies. preparation or under evaluation. to progress the future joint
Continued consultation with Local procurement opportunities.
Buy regarding updated or new
contract arrangements that are
available to staff use.
Undertake early adoption project with P2P module now in T1 preview Ongoing testing to be undertaken Project completion revised with a
Technology One (T1) to implement the environment & initial testing has prior to go – live in production. March 2019 target date.
new CI Anywhere Procure to Pay (P2P) been undertaken. Staff training to be scheduled.
module Scoping for stage 2 of P2P project
(automatic invoice matching,
supplier portals).
Vendor Panel Marketplace Vendor Panel e-procurement module Ongoing training and education for Ongoing engagement with internal
can now be used for all quotes and staff around Vendor Panel in stakeholders & key staff to ensure
tenders across Council. preparation for the new T1 P2P the Vendor Panel quotation tools are
module rollout used for all quotations and tenders.
Business as Usual activities 2018/19 capital and operating Procurement and Contracts branch Work closely with stakeholders
budgets on target. to continue to support staff across regarding their FY18/19 projects.
Multiple tenders awarded and results the organisation. (Vendor Panel, Continue to liaise with adjoining
published on the Council website. tender documentation development) Council’s to foster potential co-
Departmental Purchasing Officers Upcoming tenders under operative procurement and/or
Network monthly meetings continue. development that require significant contract opportunities.
Monthly Fleet Advisory team Procurement support.
meetings undertaken to discuss and Noosa North Shore
manage all fleet matters. Campground Redevelopment.
WH&S Safety Hazard inspections Cooroy Playground.
completed. Rufous St Stage 2.
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Section 58
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
Property
Holiday Parks Work Health and Safety hazard Boreen Point Campground – Noosa River Holiday Park -
inspections completed at all holiday develop tender process for new complete scope for site metering
parks. management agreement options and tariff review
Noosa River Holiday Park large Consideration of future management
amenities refurbishment and small services for the Noosa North Shore
amenities replacement. beachfront campground (after
redevelopment).
Development and finalisation of Executed tenure agreements: The following leases to be signed: Continue with expired community
community tenure documents with o Cooran Memorial School of Arts o Kin Kin Sport and Recreation tenure renewals.
community groups. Hall o Noosa Malibu Club (new tenure Progress capital works projects and
o Kin Kin Rural Fire Brigade Wallum Lane) operational maintenance on
o Draft lease issued to Cooroy community properties for 2018/19.
Hall.
Sunshine Coast Sports Aviators Inc.
– Tingira Crescent – finalising permit
and management agreement.
Development and finalisation of Agreement in principle – Telco lease Draft lease sent to Cooroy RSL for Continuing to liaise with
commercial tenure documents. Cooyar Street Noosa Heads execution. stakeholders and Property Manager
Continuing to align Certificates of regarding Sunrise Beach
Currency for Public Liability to Neighbourhood Shopping Centre
financial year. lease options.
Feasibility and options analysis –
Sunrise Beach Neighbourhood
Shopping Centre.
Finalising lease negotiations for the
Cooroy Data Centre.
Lease execution – Telco lease
Cooyar Street Noosa Heads
North Shore Campground conceptual Tendering for construction contract Assessing submitted tenders for Works to commence May/June
planning & feasibility assessment. for works within existing camping works. 2019.
reserve and wastewater treatment
system.
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Section 59
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
Business as Usual activities Regular meeting with Tourism Noosa Discussing Noosa Surfing Festival Implementation of service review
to discuss events and operational event proposal with event recommendations.
issues. organisers. Ongoing assessment of applications
Completed Quarter 1 performance Finalising service plan for Lifeguard and permits for use of Council
planning for all staff. Services for Council consideration. owned or managed land.
Various high use permit and Budget Development 2019/20
temporary event applications
decided.
WH&S Safety Hazard inspections
completed for Lifeguard towers.
Revenue Services
Property and Rating System Reminder notices issued in Preparation and issue of January Finalise list of property that will be
September. rate levy. referred to external debt collector
Support for T1 enterprise cash Commence recovery action for Continued work on waste charging
receipting system implementation. properties with large arrears. structure in preparation for the
introduction of the State Waste Levy
in July 2019.
Business as Usual activities September fire returns completed. Undertake data integrity checks, Response to customer queries re
Rural Fire Returns completed at end including PPR and Tourism Levy January rate levy
of December checks.
Six monthly pensioner verification to
be undertaken.
Page 59 of 130
Section 60
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Previous Council Consideration
Nil.
Finance
Current business as usual activities and projects of the department are funded within the current
adopted budget.
Risks & Opportunities
Periodic reporting of departmental performance allows Council to fulfil their governance
responsibilities and ensures transparency within the organisation and to the community.
Consultation
External Consultation - Community & Stakeholder
Nil.
Internal Consultation
Nil.
Departments/Sections Consulted:
Chief Executive Officer Community Services X Corporate Services
Executive Officer Director X Director
Executive Support Community Development X Financial Services
Community Facilities X ICT
Libraries & Galleries X Procurement & Fleet
Local Laws X Property
Waste & Environmental Health X Revenue Services
Executive Services Environment & Sustainable Development Infrastructure Services
Director Director Director
Community Engagement Building & Plumbing Services Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development Civil Operations
People and Culture Environmental Services Disaster Management
Strategic Land Use Planning Infrastructure Planning,
Design and Delivery
Page 60 of 130
Section 61
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
10 CAPITAL PROGRAM DELIVERY STATUS - JANUARY 2019
DOCUMENT INFORM AT ION
Author Asset Planning Manager, Bryan O’Connor &
Infrastructure Planning, Design & Delivery Manager, Craig Eldridge
Index ECM/ Subject/ 2018-2019 Annual Capital Works Program
Attachments 1. Capital Projects Delivery Status for January 2019
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Asset Planning Manager to the Services & Organisational
Committee Meeting dated 11 February 2018 providing an update on the projects being delivered
throughout the 2018/19 Capital Program.
REPORT
The purpose of this report is to inform Council of the overall status and associated activities of
the Capital Program for the first quarter of the 2018/19 financial year.
There are currently 116 projects listed in the 2018/19 Capital Program, with a total allocated
budget of $29,814,603. This is inclusive of all carryover projects, budget reviews and recent
emergent works.
1. Multi-year Projects
There are a number of multi-year projects that will continue through this financial year and into
the 2019/20 financial year. Multi-year projects are considered large projects that require
extended periods for delivery, or need to be timed to reduce the impact on community, or are
complex that require extended planning and consultation periods before construction can
commence. These include but are not limited to the following projects:
Hinterland Playground, Cooroy - $2.5m (current budget under review)
Noosa River Holiday Park Amenities (Small & Large) Upgrades - $1.3m
Tewantin, Hilton Terrace intersection upgrade $3m
Peregian Beach, Public Amenities upgrade $800,000
2. Completed Projects
Projects continue to be delivered across the capital program with the majority of projects well
underway. Some recently completed projects in the second quarter of the financial year include:
Noosaville Library - $2.4m
Cooroy, Mary River Road Bridge replacement - $1.4m
Old Noosa Road Bridge replacement - $1.6m
Noosa Heads, Park Road Boardwalk - $5.2m
Page 61 of 130
Section 62
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Old Noosa Road Replacement Bridge
Mary River Road Replacement Bridge
Page 62 of 130
Section 63
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Noosa Heads – Park Road Boardwalk Renewal
The completion of the Noosa Heads – Park Road Boardwalk renewal project was a significant
achievement by the project and delivery teams over a number of years and the end result is an iconic
asset that blends in to Noosa’s natural environment.
3. Project design and delivery
The Project Design and Delivery Branch is impacted by staff resignations, extended leave and
prolonged recruitment processes, as well as the secondment of the Project Delivery Coordinator
to the Transport Strategy. These resourcing impacts continue to delay the tender, contracting
and delivery of projects to be delivered in the remainder of the 2018/19 Capital Program.
Design and Delivery staff will forward plan for project adjustments in the third budget review of
the capital program. This will assist Council to have a realistic approach to the successful
delivery of the program for the remainder of the 2018/19 financial year.
Summary
The program is currently behind schedule for the year to date budget of $20.2m, with year to date
actual expenditure of $17.9m to 30 January 2019. Increased monitoring across all projects will be
required for the remainder of the financial year with proposed adjustments to the delivery
timeframes to be considered during future budget review processes.
Page 63 of 130
Section 64
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Previous Council Consideration
Nil.
Finance
The current capital delivery expenditure to 30 January 2019 including actuals and commitments
is $22.5m or 75% of the capital program. The delivery and completion of projects continues
across the program with staffing resources to be allocated in the coming months to support the
design and delivery phases of the projects.
The table and the graph provided shows a breakdown of expenditure as at 30 January 2019.
YTD Actual Expenditure $17,978,501
Committed Expenditure $4,602,490
Remaining Capital Expenditure $7,233,612
Full Year Budgeted Expenditure $29,814,603
Remaining Capital
Expenditure
24.26%
Committed
Expenditure
15.44%
YTD Actual
Expenditure
60.30%
Risks & Opportunities
The current risk to the capital program is the resourcing of Design and Delivery staff. In mitigating
this risk projects will be reviewed and where necessary, projects will be re-profiled and adjusted
through the budget review process. In addition, the recruitment and appointment of Design and
Delivery staff is nearing completion.
Consultation
External Consultation - Community & Stakeholder
Nil.
Page 64 of 130
Section 65
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Internal Consultation
Project delivery staff within the Infrastructure Services Department were consulted in the
preparation of this report.
X Chief Executive Officer Community Services X Corporate Services
Executive Officer Director Director
Executive Support Community Development X Financial Services
Community Facilities ICT
Libraries & Galleries Procurement & Fleet
Local Laws Property
Waste & Environmental Health Revenue Services
Executive Services Environment & Sustainable Development X Infrastructure Services
Director Director X Director
Community Engagement Building & Plumbing Services X Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development Civil Operations
People and Culture Environmental Services Disaster Management
Strategic Land Use Planning X Infrastructure Planning,
Design and Delivery
Page 65 of 130
Section 66
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Attachment 1
Page 66 of 130
Attachment 1
NOOSA COUNCIL Capital Schedule
for the period ending January 2019
Report run date: 30-Jan-2019 08:19:40
Bridges
500813 500810 - Mary River Road Bridge Replacement 973,000 1,157,365 1,157,365 0 1,157,365 1,651,302 151,078 8 142.68%
500814 500811 - Old Noosa Road Bridge Replacement 1,520,000 1,532,896 1,532,896 0 1,532,896 906,783 330,[email protected]%
500812 500812 - Orealla Crescent Overpass Refurbishment 0 11,961 11,961 0 11,961 63,649 39,091 eo 532.14%
500863 500863 - Noosa Heads Witta Circle Bridge Renewal 28,000 28,000 0 0 0 1,707 0 eo 0.00%
500864 500864 - Tewantin Doonella Bridge Renewal 18,000 18,000 18,000 oO 18,000 1,281 oO 6 7.12%
500913 500911 - Cooroy Mountain Bridge 0 o 142,400 o 0 54.403 0 6 38.20%
Total Bridges 2,539,000 2,748,222 2,862,622 o 2,720,222 2,679,125 521,085 93.59%
500784 500784 - Noosa River Bathymetry Survey 60,000 54,664 54.664 0 18,344 0 [email protected]%
500820 500820 - Renewal of revetment wall at O-Boats Gympie Tce, Noosaville 224,000 223,024 50,000 0 21,523 30,858 0 61.72%
500867 500867 - Peregian Beach Boardwalk Renewal North of Tower to access: 140,000 140,000 70,000 0 30,786 13,174 [email protected]%
Total Coastal Canals and Waterways ~~—~424000.~~C~«STSBBS~*~‘“~« RT SSSCSC*~“~C~SC‘“<C OSSC~‘iOS~*~« a ROSSCSCSC~S~SSS*~«
Cemeteries
500866 500866 - Pomona Cemetery Timber Fence Renewal 27,000 27,000 27,000 0 27,000 20,937 0 eo 77.54%
Total Cemeteries ~—-27,000~~«27,000.~SC~C~*~*~STDSC~CSCSSSOS~C~SSSSCSCSC~S~S~S~SCSS*«S
‘Commerical Land & Property
500693 500693 - Peregian Beach, 5 Rufous St Redevelopment Construction 0 0 0 0 0 5,973 08 0.00%
500861 500855 - Peregian Digital Hub - Fitout oO 124,181 144,181 0 106,897 135,968 8,267 6 94.30%
500907 500905 - Rufous St - Community House 0 100,000 100,000 0 64,543 69,405 319,924 6 69.41%
500908 500806 - Rufous St Stage 3 - Civil Works 0 0 oO 0 0 981 3,[email protected]%
Total Commerical Land & Property 0 224,181 244,181 0 161,441 200,382 (332,141 82.06%
100726 100726 - Peregian Surf Club Public Amenities - Planning & Design 350,000 377,091 150,000 0 48,016 21,993 18,[email protected]%
500539 500539 - Noosa Heads Demolition of Lifeguard Service/ SLSQ operations §2,000 49.271 49.271 0 oO 9.143 [email protected]%
500842 500840 - Tewantin SES Termite Damage 0 6.977 6.977 0 6.977 3,378 2.1300 48.42%
500857 500851 - NAC & NLC Roof Restoration (to Support Solar Panels) 100,000 172,500 172,500 0 172,500 39,002 2,[email protected]%
500868 500868 - Pomona Community House Airconditioning Renewal 30,000 30,000 30,000 0 30,000 0 22,.437@ 0.00%
500869 500869 - Tinbeerwah Main Hall Flooring Renewal 50,000 50,000 50,000 0 50,000 0 oO eo 0.00%
500870 500870 - Pomona Kindergarten - Roof Replacement 50,000 60,000 50,000 0 50,000 0 (29,724 eo 0.00%
500871 500871 - NAC - 25m AMP Pool Renewal Program 14,000 14,000 0 0 0 0 08 0.00%
500872 500872 - NAC - 50m AMP Pool Renewal Program 131,000 131,000 131,000 0 76417 17,045 96,627 eo 13.01%
500873 500873 - NAC - LTS AMP Pool Renewal Program 14,000 14,000 0 0 0 0 oe 0.00%
500874 500874 - NAC - Other AMP Infrastructure Renewal Program 306,000 306,000 0 o 0 0 0 eo 0.00%
Page 66 of 130Section 67
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Page 67 of 130
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
NOOSA COUNCIL Capital Schedule
for the period ending January 2019
Report run date: 30-Jan-2019 08:19:40
500875 500875 - NAC - Replace Automated Pool Cleaner 15,000 15,000 15,000 0 8,750 16,251 0 oe 108.34%
500916 500912 - Peregian Beach Surf Club Roof Replacement oO 0 176,200 0 oO 0 00 0.00%
500922 500918 - Bicentennial Hall Extension Fire Pump Works oO 0 100,000 0 0 100,000 08 100.00%
Total Community Facilities 1,112,000 1,215,839 930,948 0 442,660 206,812 171,626 22.22%
Corporate Buildings
500776 500776 - Tewantin Administration Building - masterplan 180,000 200,000 200,000 0 91,262 873 0o 0.44%
500843 500841 - Tewantin Admin Building Automatic Transfer Switch 0 17,037 17,037 0 17,037 15,572 06 91.40%
500858 500852 - Tewantin Administration Building Roof 600,000 650,000 770,000 0 20,000 9.172 1,[email protected]%
500910 500910 - Cooroy SES Shed Alterations 0 30,000 30,000 0 13,333 14,826 [email protected]%
Total Corporate Buildings 780,000 897,037 1,017,037 0 141,632 40,443 4,870 3.98%
500865 500865 - Tewantin - Read Park Carpark Surfacing 150,000 150,000 150,000 0 150,000 161,428 10,[email protected]%
Total Car Parks 150,000 150,000 150,000 0 150,000 161,428 10,247 107.62%
Gravel Road Network
500519 500519 - Whole of Shire Gravel Resheeting - Annual Program 410,000 410,000 284,000 0 209,222 140,114 115730 49.34%
500841 500758 - Hinterland Gravel Road Upgrade (Donnellys Road) 391,000 547,015 736,015 0 598,229 606,619 28,[email protected]%
500917 500913 - Gravel Roads Extension Program 0 0 126,000 0 0 0 00 0.00%
Total Gravel Road Network 801,000 957,015 1,146,015 0 807,450 836,734 39,720 73.01%
Holiday Pars
500661 500661 - Noosa North Shore Campground Redevelopment 2,500,000 2,509,110 700,000 0 61,460 40,412 5,[email protected]%
500662 500662 - Noosaville, Noosa River Holiday Park Small Amenities Replace 199,000 224,387 224,387 0 224,303 90,306 11,644 40.25%
500663 500663 - Noosaville, Noosa River Holiday Park Large Amenities Refurb 428,000 428,000 428,000 0 425,546 655,471 0 e 153.15%
500876 500876 - NRHP Road Reseal and V Drain Foreshore Works 149,000 149,000 149,000 0 8,539 430 28,[email protected]%
Total Holiday Parks 3,276,000 3,310,497 1,501,387 0 719,849 786,628 45,281 52.39%
Libraries & Galleries
500651 500651 - Noosaville Library, Refurbishment Planning and Design 805,000 586,964 1,388,889 0 1,385,211 1,101,742 [email protected]%
500878 500878 - Noosaville Library Weather Protection Shelter to Entrance 35,000 35,000 70,000 0 35,000 0 0o 0.00%
500879 500879 - Cooroy Library Air Conditioner Plant Room Enclosure 20,000 20,000 30,000 0 17,591 6.311 [email protected]%
Total Libraries & Galleries 860,000 641,964 1,488,889 0 1,437,802 1,108,053 190,316 74.42%
Parks & Playgrounds
500551 500551 - Noosa Hinterland Priority Playground - Planning & Design 1,250,000 1,220,317 1,220,317 0 424,594 126,237 129,[email protected]%
500594 500594 - Botanic Garden Shade House 0 2,664 22,664 0 2.664 7,202 [email protected]%
500666 500666 - Noosaville, Gympie Terrace Park Fumiture Renewals 80,000 80,000 80,000 0 49,231 595 06 0.74%
Page 67 of 130Section 68
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Page 68 of 130
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
NOOSA COUNCIL Capital Schedule
for the period ending January 2019
Report run date: 30-Jan-2019 08:19:40
500781 500781 - Cooran Pioneer Park upgrade - Design & Construction (incl D 155,000 123,599 193,599 0 123,599 145,084 [email protected]%
500880 500880 - Pomona Stan Topper Park - Basketball Court Renewal 35,000 35,000 35,000 0 34,493 2.375 08 6.79%
500881 500881 - Pomona Jo Bazzo Park BBQ and Associated Pathways 30,000 30,000 30,000 0 2,475 316 oo 1.05%
500882 500882 - Peregian Beach Town Square Upgrade Planning & Design 25,000 25,000 25,000 0 24,272 4450 45500 17.80%
500883 500883 - Headland Park Playground Renewal 60,000 60,000 60,000 0 59,991 52,536 2.7508 87.56%
500884 500884 - Wavecrest Park Shade Sail Renewal 43,000 43,000 43,000 0 43,000 37,107 06 86.30%
500885 500885 - Noosa Heads Pinaroo Park Swing & Softfall Renewal 19,000 19,000 19,000 0 19,000 0 06 0.00%
500886 500886 - Sunrise Beach Orient Park North Swing & Softfall Renewal 19,000 19,000 19,000 o o 0 [email protected]%
500887 500887 - Sunrise Beach Comet Park Swing & Softfall Renewal 19,000 19,000 19,000 o 0 0 06 0.00%
Total Parks & Playgrounds 1,735,000 1,676,580 1,766,580 0 783,318 375,904 186,836 21.28%
500628 500614 - Tewantin Poinciana Avenue Shared Path Upgrade Design & Const 0 0 27,000 0 0 29,617 08 109.69%
500630 500616 - Whole of Shire - Noosa Pedestrian and Cycle Data Counters o 73,125 73,125 0 73,125 73,648 0g 100.72%
500636 500622 - Noosa Heads Noosa Parade Road Corridor Upgrade - Design o 16,709 75,000 0 42,689 18,197 190 24.26%
500671 500671 - Noosa Heads, Park Road Boardwalk Construction 5,121,000 5,187,820 4,687,820 0 4,687,820 3,921,047 76,[email protected]%
500672 500672 - Noosa Heads, Main Beach Boardwalk Construction 697,000 349,057 349,057 0 349,057 265,983 00 76.20%
500817 500814 - Jacaranda Park, Tewantin - Pathway Renewal o 33,601 55,000 0 33,601 53,496 [email protected]%
500823 500823 - Boardwalk renewal at Gympie Tce, Noosaville o 0 0 0 0 446 08 0.00%
500828 500828 - Pathway renewal at Gympie Terrace oO 68,505 25,000 0 24,935 20,347 oo 81.30%
500829 500829 - Pathway renewal at James St, Noosaville 0 0 o 0 oO 4,669 08 0.00%
500831 500831 - Tewantin Diyan Street New Footpath 0 0 0 0 0 1,127 0o 0.00%
500888 500888 - Cooroy Maple Street Raised Pedestrian Crossing 75,000 75,000 75,000 0 0 43,083 4,612 Qo 57.44%
500906 500903 - Tewantin, Hilton Terrace CNLGGP Shared Pathway 400,000 400,000 400,000 0 232,773 201,156 06 50.29%
500923 500919 - Wallace Park Pathway 5&6 0 0 63,000 0 0 48,391 06 76.81%
Total Pathways & Boardwalks 6,293,000 6,203,817 5,830,002 0 5,444,000 4,681,207 81,782 80.30%
500312 500528 - Whole of Shire Bus Shelter Disabled Compliant Program 518,000 518,000 518,000 0 271,743 274,787 181,[email protected]%
Total Public Transport Infrastructure 518,000 518,000 518,000 0 271,743 274,787 181,555 53.05%
500530 500530 - Whole of Shire Reseal & Rehabilitation Program 3,800,000 3,800,000 2,951,409 0 1,837,226 2,665,477 1,446,493 © 90.31%
500633 500619 - Black Mountain Rd Landslip 0 0 0 o o 7,952 0g 0.00%
500840 500757 - Black Mountain - Road Priority Sections and Road Reconstruct 410,000 384,863 384,863 0 253,070 42,256 13,[email protected]%
500806 500806 - Weyba Road Corridor Improvements 0 40,000 40,000 0 40,000 68,068 [email protected]%
500837 500837 - Eumundi Rd, Gibson Rd, Hilton Tce, Gympie Tce Roundabout res 0 23,509 23,509 0 23,509 19,237 [email protected]%
500845 500845 - Peregian Beach, David Low Way Guardrail Renewal o 45,042 45,042 o 20,018 16,775 0g 37.24%
500847 500847 - Sunshine Beach Resurfacing Preparation Works o 155,400 155,400 0 69,064 151,801 08 97.68%
500859 500853 - Cooroy Belli Creek Road Slip (Ex TC Debbie Betterment Claim) 0 95,900 95,900 0 78,139 84,632 08 88.25%
500912 5009089 - Ben Lexen Drive Sunshine Beach School Drop Off-Pickup Zone oO 5,875 5,875 0 5,875 327 oo 5.57%
500918 500914 - Musa Vale Road Slip Repair oO 0 41,000 0 0 48,251 [email protected]%
Page 68 of 130Section 69
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Page 69 of 130
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
NOOSA COUNCIL Capital Schedule
for the period ending January 2019
Report run date: 30-Jan-2019 08:19:40
Total Sealed Roads Network 4,210,000 4,550,589 3,742,998 0 2,326,902 3,104,777 1,483,060 82.95%
500674 500674 - Cootharaba, Kinmond Creek Road Sandy Creek Culvert 0 o o 0 o 907 [email protected]%
500834 500834 - Renewal of catchpit tops at Sunshine Beach 0 o o 0 o 1,500 ur) 0.00%
500835 500835 - Renewal of various stormwater structures across the shire 0 74,988 74,988 oO 54,157 67,378 [email protected]%
500911 500908 - Grosvenor Terrace Drainage Improvement Works 0 67,000 67,000 0 67,000 75,422 3.320 eo 112.57%
500919 500915 - Swan Avenue Drainage o 0 231,000 0 0 15 [email protected]%
500920 500916 - Gympie Terrace Stormwater o 0 50,000 o o 20,343 18,053 © 40.69%
500921 500917 - Ed Webb Park Stormwater Outlet Safety Fence o o 13,000 0 0 o 08 0.00%
Total Stormwater Drainage 0 141,988 435,988 0 124,157 165,565 30,802 37.97%
500888 500862 - Hastings Street CCTV System Renewal 156,000 156,000 156,000 0 91,000 173 0o 0.11%
Total Streetscapes and Road Corridors 156,000 156,000 156,000 0 91,000 173 0 0.11%
500300 500546 - Whole of Shire Forward Planning & Design Program - Construct 500,000 500,000 500,000 0 291,661 210,787 41,2800 42.16%
500615 500601 - Noosaville Eenie Ck Pathway signage stage 2 o oO 30,000 o 0 2,248 0g 7.50%
500678 500678 - Castaways Beach, David Low Way Safety and Corridor Improveme 254,000 254,000 666,000 0 264,425 32,402 26,664 @ 487%
500679 500679 - Tewantin, Hilton Terrace & Emest Street Intersection 1,100,000 765,210 765,210 0 526,041 966,950 291,[email protected]%
500705 500705 - Tewantin, Poinciana Avenue & Moorindil Street Intersection 0 23,391 23,391 0 23,391 31,491 2,[email protected]%
500706 500706 - Pomona, Station Road Car Parking and Safety Improvements 0 114,237 168,828 0 135,699 182,104 909 @) 107.86%
500892 500892 - Bicentennial Carpark and School Safe ST Program 134,000 134,000 134,000 0 134,000 642 [email protected]%
500893 500893 - Sunshine Beach Pacific Avenue Pathway, Pedestrian & Drainage 150,000 150,000 150,000 0 150,000 4439 ur) 2.98%
Total Transport and Infrastructure Management 2,138,000 1,940,838 2,437,429 0 1,525,217 1,431,064 362,703 58.71%
500787 500787 - Noosaville Eumundi Road landfill Upgrade Brite Side facility 0 o Qo 0 o 9,404 08 0.00%
500788 500788 - Noosaville Eumundi Road landfill New Shed o 0 0 o oO 1,622 0g 0.00%
500894 500894 - Eumundi Rd Landfill Concept Design & Geotechnical Investigat 37,000 37,000 37,000 0 37,000 9.218 26,[email protected]%
500895 500895 - Eumundi Rd Landfill Provision of Bidim Fabric A14 10,000 10,000 10,000 0 o 0 oo 0.00%
500896 500896 - Eumundi Rd Landfill Recyclables Sales Shed & Education Room 67,000 67,000 67,000 o 26,286 390 33,[email protected]%
500862 500897 - Eumundi Rd Landfill - RRA carpark reseal 0 o Qo 0 o 3,933 ul) 0.00%
500935 500920 - Leachate Management System o 0 0 0 0 16,280 16,[email protected]%
Total Waste Management 114,000 114,000 114,000 0 63,286 40,847 75,320 35.83%
Page 69 of 130Section 70
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Page 70 of 130
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
NOOSA COUNCIL Capital Schedule
for the period ending January 2019
Report run date: 30-Jan-2019 08:19:40
500685 500685 - Whole of Shire, Pavement System and Analysis for Reseal Prog 40,000 40,000 40,000 0 0 1,126 iT) 2.81%
500687 500687 - Whole of Shire, CCTV Drainage Program 200,000 200,000 200,000 0 116,667 53,912 oO Qo 26.96%
500710 500710 - Whole of Shire, T1 Asset Systems Mobility Rollout & Hardware 100,000 150,000 150,000 0 85,606 14,333 0g 9.56%
500753 500753 - Zero Emissions Noosa Project implementation 500,000 655,517 535,517 0 218,592 53,120 118,[email protected]%
500780 500780 - Tewantin Administration Building Air Handling Unit replaceme 0 5,000 5,000 0 1,111 0 oO eo 0.00%
Total Asset Management 840,000 1,050,517 930,517 0 421,975 122,491 118,201 13.16%
Fleet -Plant Replacement
500518 500518 - Plant and Fleet Replacement Program 1,088,000 1,998,878 2,040,241 0 1,143,706 1,048,743 429,[email protected]%
Total Fleet - Plant Replacement 1,098,000 1,998,878 2,040,241 0 1,143,706 1,048,743 423,716 51.40%
500542 500542 - implementation of Cl Anywhere Functionality for TechnologyOn 400,000 478,371 478,371 oO 218,360 178,787 [email protected]%
500778 500778 - Noosa Heads The J renewal of AV system Year 2 of 3 30,000 30,000 30,000 0 15,000 0 oo 0.00%
500877 500877 - ICT Hardware - Network Switch Replacement 370,000 370,000 370,000 0 370,000 o1m oo 247%
Total Information Technology 800,000 878,371 878,371 0 603,360 187,941 62,442 21.40%
Planning Scheme Expansion
500107 500107 - Noosa River Hydraulic Mode! o 34,910 34,910 o 19,041 o 00 0.00%
500714 5007 14 - Whole of Shire, Climate Change Adaptation Strategy 175,000 371,824 371,824 0 209,531 119,198 179,[email protected]%
500716 500716 - Whole of Shire, Project Team Resources for New Planning Sche 676,000 676,000 676,000 0 390,399 275,583 20,992 eo 40.77%
500889 500889 - Shire Project Team Materials & Services 125,000 125,000 125,000 0 75,000 43,102 15,453 oe 34.48%
500890 500890 - Shire Planning Scheme Consultancy 214,000 214,000 214,000 0 115,000 22,545 58,[email protected]%
Total Planning Scheme Expansion 1,190,000 1,421,734 1,421,734 0 808,971 460,429 274,188 32.39%
Grand Total 29,061,000 31,240,755 29,814,603 020,283,344 —:17,978,501 4,602,490 60.30%
Page 70 of 130Section 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Page 71 of 130
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
NOOSA COUNCIL Capital Schedule
for the period ending January 2019
Report run date: 30-Jan-2019 08:19:40
Capital Works Program
YTD Actual Expenditure $17,978,501
Committed Expenditure $4,602,490
Remaining Capital Expenditure $7,233,612
Full Year Budgeted Expenditure $29,814,603
Expenditure
24.26%
Expenditure
15.48%
Expenditure
60.30%
Page 71 of 130Section 72
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
11 INFRASTRUCTURE SERVICES DEPARTMENT UPDATE - 2ND QUARTER 2018-2019
DOCUMENT INFORM AT ION
Author Director Infrastructure Services, Carl Billingham
Infrastructure Services Department
Index ECM/ Subject/ Branch Management/ Infrastructure Services
Attachments Nil
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Director Infrastructure Services to the Services &
Organisation Committee Meeting dated 12 February 2019 providing an update on operations of
the Infrastructure Services Department for the period 1 October 2018 to 31 December 2019.
REPORT
The adopted organisation structure includes the following branches under the Infrastructure
Services Department:
Asset Management;
Buildings and Facilities;
Civil Operations;
Disaster Management; and
Infrastructure Planning, Design and Delivery
Transport Strategy.
This report provides a brief summary regarding recent performance, current priorities and future
initiatives for the Infrastructure Services Department.
Page 72 of 130
Section 73
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
INFRASTRUCTURE SERVICES DEPARTMENT
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
Asset Management
Capital Works Program - The Sign-off of the capital prioritisation Review capital program and adjust Commence workshops on the 10
development from a 5yr capital works scoring matrix to enable project changes as a result of the changes year capital program.
program to a 10 year capital works prioritisation for the 2019/20 budget from the budget review.
program that is aligned to Councils long preparation. Prepare 10 year program for
term financial planning. workshops
Ongoing condition assessments Level 3 bridge assessments for Finalise the procurement for the Have all level 3 bridges that are
across all asset classes i.e. Doonella Bridge, Weyba Bridge remaining level 3 bridge inspections required for inspection– completed.
Stormwater, Buildings and the Main and Chaplin Pk Pedestrian Bridge that are required. Consider additional condition
Beach Slurry System Complete the tender evaluation for assessments on components of
the Stormwater CCTV inspections. Buildings.
Appoint a successful tender for
Stormwater CCTV inspections.
Complete detailed asset management Road Infrastructure AMP was Complete Stormwater Infrastructure Have the Stormwater AMP adopted
plans for identified pilot areas. Roads adopted at the December meetings. AMP. by Council and commence the
infrastructure December 2018, Buildings and Facilities AMP.
Stormwater Feb 2019, Buildings April
2019 & Parks & Playgrounds June 2019.
Asset Management Road Map - Sign-off on the capital project Project scoring to be undertaken for Have a 10 year capital program
Ongoing implementation of initiatives scoring matrix was completed. the projects considered for the endorsed for budget preparation.
identified in Asset Management Road 2019/20 budget.
Map
Awareness & development of Asset No activities have occurred this Review training modules for further Commence roll out of more AM
management functions across the quarter with the recruitment of staff rollouts. awareness – include more asset
organisation. Awareness training & taking priority. Undertake specific Systems training specific sessions.
corporate asset system development. for newly appointed staff.
Specifically, Work Order management
implemented through the majority of the
organisation
As Constructed and Capitalisation Working Group established to work Have an agreed process & Ongoing development of the
Process - Ongoing development of the on the continual improvement of the procedures developed for internal collected data processes to support
as constructed and capitalisation ASCON processes. construction asset sign-off. The the ASCON process.
processes. Including internal implementation of the internal
construction asset sign-off. construction asset sign-off & staff
are fully aware of their obligations &
commitment to the process.
Page 73 of 130
Section 74
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
Business as Usual activities Complete recruitment process for On-boarding process for new staff Address backlog of Capital Planning
Asset Systems Officer and Capital and Systems Support
Planning - Technical Officer.
Buildings & Facilities
Continue compliance auditing of shire Electrical emergency light testing Mechanical, Electrical, Fire Mechanical, Electrical, Fire and
wide assets to ensure legislative completed Shire wide. compliance. Asbestos compliance.
requirements are being met Back flow prevention devices Carry out any rectification works
serviced Shire wide. identified in compliance testing.
Council owned leased sites added Review legislation to ensure
to the fire compliance contract. compliance.
Create a critical asset register of Assets loaded on to system. Continue with asset register Reconciliation of data in asset
Buildings & Facilities to align to asset Working with Asset Management development and loading of management system.
management objectives team to produce the register. intellectual property.
Delivery of 90% of Capital Works Capital works projects are Maintain level of priority for all CWE Maintain level of priority for all CWE
Program as approved by CWE commencing and on track. projects. projects.
Tewantin Admin roof replacement Tewantin Admin roof replacement
capital works project. capital works project.
NAC roof and decking replacement NAC roof and decking replacement
Business as Usual activities CRM & work order completion. Operational work orders and CRM’s Operational work orders and CRM’s
Tewantin admin level 2 records area managed, completed & closed out. managed, completed and closed
upgrade completed. Tewantin Admin roof replacement. out.
Assisted with Noosa Library fitout. NAC roof & deck replacement. Tewantin Admin roof replacement.
Amenities sharps and sanitary NAC roof & deck replacement.
contract awarded.
Security patrols/collections contract
awarded.
Pomona kindy roof replacement.
SES Cooroy shed upgrade for the
new SES truck.
Water bottle filling stations project
complete.
Power pole replacements.
Continued use of Council’s mobility
system.
Responding to emergency after
hours call outs.
Page 74 of 130
Section 75
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
Supporting Cooroy local community
to upgrade the Butter Factory.
19/20 Budget development.
Civil Operations
Develop a plan for addressing the long Engagement with Noosa Waters Scoping details for trial sites within Continuing development of a Tree
term impacts associated with unsuitable Residents Association in relation to Noosa Waters Management Plan which
trees issues associated with palms in the Budget submission for 2019/20 incorporates management of
estate Unsuitable Tree Initiative to secure unsuitable trees and a replacement
Continued capturing tree data to funding for works program.
manage trees as assets
Implement recommendations from the Analyse current reporting to inform Implement the Contractor Ongoing implementation of
Tree Maintenance Review preparation of the 19/20 Arborist Performance Management system recommendations
Services budget with accurate tree
forecasting
Finalising the policy/process for planting Draft guideline prepared & peer Prepare policy & guideline. Workshop policy & guideline with
in and managing structures in the road reviewed by internal working group. Council.
reserve
Establish a Memorandum of Draft MOU document finalised. Present draft MOU to Council for Draft MOU approved by Council and
Understanding between Council & the approval. then signed by both Council CEO
Friends of Noosa Botanic Gardens and Friends of NBG President
Contribute to improved asset Biobasin maintenance program Representation in new Sealed Ongoing participation in Asset
management outcomes endorsed by Executive Team Roads Working Group. Working Groups.
Ensure Council’s engaged contractors Plant Hire and Landscaping panels Implementation of contract Ongoing monitoring of contractor
are appropriately managed in place management plans. performance & operation of panel
Contract management plans arrangements
developed for panel arrangement s
in association with Procurement
Delivery of 90% of Capital Works Completion of several capital Pacific Ave, Sunshine Beach Swan Av. Drainage rehabilitation.
Program as approved by CWE projects including: Read Park, Bicentennial Drive carpark
Tewantin; Noosa library pathway improvements
replacement; Musa Vale Road Slip Gravel Road resheeting &
repair; Grosvenor Tce Drainage Extension Program
works.
Sealed road resurfacing program
Page 75 of 130
Section 76
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
Implementation of Branch Workforce Verification of Competencies Recruitment of Operations Engineer New group of supervisors to
Plan conducted for plant operators Facilitating arrangements for staff commence supervisor training
Risk assessment training completed seeking options for transition to Improve skills & knowledge with
Scoping of manual handling training retirement computer systems in conjunction
in conjunction with People & Culture . with People & Culture
Further recruitment roles in the Development of knowledge transfer
Parks & Landscape Team. strategy.
Disaster Management
Governance Annual review and adoption of Full review of processes and To action review findings in
Review of Disaster and Recovery Noosa LDMP. procedures. accordance with legislation and
Management Plans, Policy, Guidelines Adoption of Community Disaster Preparation for the coming fire and Council framework.
and document framework Management sub-plan for Noosa storm seasons. Research for development of
North Shore. Animal DM sub-plan for evacuation
Review of 2015 Noosa Local centres.
Recovery Plan and adoption of
2018 Noosa Local Recovery Plan.
Engagement & Collaboration Get Ready Campaign held for Qld Conduct Kin Kin and Pomona DM Prepare for LDMG 13 June 2019.
Build and maintain internal and external Get Ready Week – 8 to 12 Oct 18. sub-group meetings. Stakeholder Engagement
partnerships/networks towards Disaster Dashboard launched in Stakeholder Engagement
strengthening the Noosa Shire Nov 2018.
community resilience. Preparation for LDMG meeting, 14
February 2019
Capability LDMG/LRG Desktop Exercise held Increase organisational capacity in Increase organisational capacity for
Strengthen a Disaster and Recovery in November recognition of loss of experienced DM through recruitment of
Management capability profile for the DRFA – review of new state funding DM practitioners in Council additional staff.
Noosa Shire. program New Guardian IMS system Training and development including
purchased for use in LDCC. Guardian IMS and Qld DM training
framework for staff.
Risk Build the Disaster and Recovery State Risk Project – Qld Emergency State Risk Project – Undertake
Management Risk Profile for the Noosa Risk Management Framework – relevant action as required to
Shire in accordance with State workshop with Council on 22/23 ensure Council’s compliance across
Legislation. January 2019. the new framework.
Grant Administration NDRRA – closure of TC Debbie SES – facilities and vehicle upgrade Review incoming grant opportunities
Delivery of program of initiatives funded funding in line with audit and applications. including funding for possible
by external agencies in accordance with reporting requirements outlined by additional flood gauges for Noosa
guidelines. QRA. River and telemetry flood warning
QRA - Get Ready Funding signs for known trouble spots on
Shire roads.
Page 76 of 130
Section 77
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
Legislative Compliance IGEM Annual Report completed Review of emerging legislation. Progress future implementation of
Monitor, develop and maintain QRA – NDRRA quarterly report DRFA Compliance Queensland Emergency Risk
compliance levels in accordance with completed Management Framework.
Local, State and Commonwealth Get Ready QRA acquittal Audit staff training in compliance
requirements. completed. with Qld Disaster Management
Training Framework to ensure
compliance.
Business as usual activities Operational Activities – Watching Replacement of DMO due to Interview applicants for replacement
Brief conducted due to early season resignation in Dec 2018. DMO position.
storms 8 to 15 Oct 18. Replacement DMO appointed on
casual basis.
Position advertised for temporary
full time replacement, closed 21
January 2019.
Infrastructure Planning, Design &
Delivery
Signage Policy - finalise signage Refining signage requests process Implement signage guidelines and Implement signage guidelines and
guideline & signage design criteria. for inclusion in revised draft criteria for use by staff. criteria for use by staff.
guidelines. Monitor and update as required. Monitor and update as required.
Finalised draft guidelines and
criteria for adoption by Director.
Streetscape Plans - progressive Survey of Noosa Drive and Hastings Reviewing base data available for Concept development for Noosa
development of Streetscape Plans in Street precinct is ongoing. Cooroy, Pomona, and Noosa Drive and Hasting Street precinct.
accordance with the Noosa Design Pioneer Park, Cooran design and Junction and Gympie Terrace Assess available base data for
Principles community consultation is complete. precincts continues. Cooroy, Pomona, Noosa Junction
Designs progressing for: and Gympie Terrace precincts and
o Noosa Parade, Noosa heads determine if additional survey is
o Peregian Beach Boardwalk, required.
amenities and Village Square. Collate and review background
Community consultation information for each precinct.
completed. Commence planning for the Noosa
Designs completed for: Junction to Noosa Heads transport
o Cooroy Hinterland Playground corridor in alignment with the
car parking. transport strategy and placemaking
principles.
Page 77 of 130
Section 78
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
Cooroy Hinterland Playground – Detail design activities underway to Completion of detailed design. Additional Councillor’s Workshop to
design and construct an iconic support tender documentation Issue Project Management Plan present final design for the
playground. development. Assess project risks, benefits and playground.
Site visit to recently completed budget. Formalise stakeholder consultation
“adventure-play” playgrounds in Document procurement strategy. plan and commence community
SEQ. Inspection of specialist wood feedback sessions.
Commence drafting of tender
supplier facilities to confirm
documentation. Finalise budgets for future stages of
manufacturing process. the project.
Internal and Councillor workshops to
highlight and discuss full lifecycle
costs.
PTAIP DDA Bus stop compliance Construction completed for: Construction of 4 more bus stops to Tender remaining Bus stops for
program – continued delivery of the - 2 Leslie Dr Noosa Heads be completed. construction.
program. - Orient Dr Sunrise Beach
bus stops.
David Low Way
Park Road Boardwalk – supervise Completion of project under budget Preparation of maintenance manual Actions for temporary path
project to ensure delivery on time and on ahead of time. Consider actions for temporary path
budget.
Business as Usual activities Designs complete for Musavale Designs progressing for Noosa Delivery for the Botanic Gardens
Road slip repair, Pacific Avenue Parade corridor, Black Mountain Shade structure, Peregian Beach
upgrades, demolition of SLSQ Road, Bicentennial Drive car park, amenities, boardwalk, Village
building, Poinciana Avenue pathway Peregian Beach amenities, Square upgrades and renewals
stage 3, Swan Avenue creek boardwalk, Village Square, Gympie Pioneer Park playground,
restoration, Grosvenor Terrace Terrace Stage 2, Gympie Terrace Bicentennial Drive car park,
stormwater upgrade and Castaways stormwater drainage renewals and demolition of SLSQ building, and
Beach carpark upgrade. O-Boat revetment wall. Castaways Beach carpark.
Grant funding for Botanic Gardens Assessing tenders for Grant funding for Noosa Parade
Shade structure signed off. Redevelopment of North Shore corridor upgrade.
Tendering for Poinciana Avenue camp ground and Orealla Crescent Tender for Hilton Terrace corridor
footpath stage 3 and Pioneer Park Bridge. upgrade Stage 1 works.
playground upgrade. Design support for Tewantin Bypass
Delivery of Park Road Boardwalk, - Beckman’s Road, Cooroy
Noosaville Library, Main Beach Connection Roads projects and
Boardwalk landscaping, Mary River Transport Strategy.
and Old Noosa Road Bridges, Read Tendering for Botanic Gardens
Park car park, Musavale Road slip Shade structure, and Pioneer Park
repair, Eenie Creek Road playground upgrade.
Page 78 of 130
Section 79
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
wayfinding signage stage 2, Delivery of Hilton Terrace service
Grosvenor Terrace stormwater relocations, Noosa River Holiday
drainage, Noosa River Holiday Park Park v-drain upgrades, Headland
amenities replacements and Park Playground renewal. Stan
upgrades. Topper Park Basketball renewal, Jo
Consultation for Peregian Beach Bazzo Park BBQ and pathways,
amenities, boardwalk, Village Noosaville Library weather
Square, protection and Cooroy Library Air
Recruitment of Delivery Coordinator conditioner plant room enclosure.
and temporary Designer position. Recruitment of Project Coordinator
due to recent departures.
Transport Strategy
Investigate key transport strategies in Implementation of the Peak Period Evaluation of the Peak Period Develop the ‘look ahead’ program.
the Noosa Transport Strategy 2017- Traffic Management Plan Traffic Management Plan
2027. Survey analysis of travel to school Prepare 2019 schools program.
data for GSLC
Trial key transport strategy initiatives. Successful delivery of trials during Delivery of Easter 2019 trials Evaluation of Christmas and Easter
December 2018 and January 2019 2019 trials.
as part of the Peak Period Traffic Preparation of business cases for
Management Plan. transport initiatives
Develop scope for 2019 activities
Planning activities for Cycle
pathway network
Continue working with key
stakeholders.
Progress Schools program
Page 79 of 130
Section 80
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
Previous Council Consideration
Nil.
Finance
Nil.
Risks & Opportunities
Nil.
Consultation
External Consultation - Community & Stakeholder
Nil.
Internal Consultation
Nil
Departments/Sections Consulted:
Chief Executive Officer Community Services Corporate Services
Executive Officer Community Development Financial Services
Executive Support Community Facilities ICT
Libraries & Galleries Procurement & Fleet
Local Laws Property
Waste & Environmental Health Revenue Services
Executive Services Environment & Sustainable Development X Infrastructure Services
Community Engagement Building & Plumbing Services X Asset Management
Customer Service Development Assessment X Buildings and Facilities
Governance Economic Development X Civil Operations
People and Culture Environmental Services X Disaster Management
Strategic Land Use Planning X Infrastructure Planning,
Design and Delivery
Page 80 of 130
Section 81
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
12 COMMUNITY SERVICES DEPARTMENT UPDATE 2ND QUARTER 2018-19.
DOCUMENT INFORM AT ION
Author Director Community Services, Kerri Contini
Community Services Department
Index ECM/ Subject/ Branch Manager/ Community Services
Attachments Nil.
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Director Community Services to the Services & Organisation
Committee meeting dated 12 February 2019 providing an update on the operations of the
Community Services Department for the period 1 October to 31 December 2018.
REPORT
The adopted organisation structure includes the following branches under the Community
Services Department:
Director’s Office;
Community Development and Community Grants;
Community Facilities (Including Noosa Community Support, The J, Bicentennial
Community Centre, Noosa Aquatic Centre and Noosa Leisure Centre);
Libraries and Galleries; and
Local Laws;
Waste, Environmental Health and Cemeteries.
This report provides a summary regarding recent performance, current priorities and future
initiatives for the Community Services Department for the period 01 October 2018 to 31
December 2018.
Page 81 of 130
Section 82
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
COMMUNITY SERVICES DEPARTMENT
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
DIRECTOR’S OFFICE
Rufous St Precinct Development Project manager appointed for Stage Community engagement regarding Conduct tender for new Community
3 works Stage 3 schedule of works House
Minor change to Development Finalise design and construct Finalise civil works design including
Application completed for new tender documentation for the new car park
Community House Peregian Beach Community House
COMMUNITY DEVELOPMENT
Develop and adopt the Noosa Shire Appointment of Consultant to develop Consultation and background Continue to implement actions from
Social Strategy master plans for the Noosa District research for the master planning the Social Strategy, Cultural Plan
and Cooroy Sports Complexes. Initial for Noosa District and Cooroy and Sport and Active Recreation
consultation held with user groups. sports complexes. Plan.
Submitted funding application for Finalise the Regional Difficult to Regional Difficult to Locate Sports
Youth Week - The proposed project is Locate Sports Plan following Plan to be presented to Council for
for an expo titled “INSPIRE” for young public consultation consideration
Commence a review and update of
people, held within the Peregian Encourage and facilitate
Digital Hub the Noosa Social Strategy
opportunities for young people to
Initiated the Youth Engagement Facilitate an events workshop to
engage with Council - Youth
Initiative and invited all secondary help community groups with the
Engagement Schools Project
schools to be involved for 2019. Two processes of event management
Finalise Community Venue Hire Facilitate a Presidents and
schools took up the opportunity in Directory on Council’s website
2018. Resulted in Waste, Strategic Secretaries Workshop
Planning and Councillors attending Create Gallery Trail on website Engage Australian Sports Turf
schools Support Grow Your Arts library Consultants to undertake sports field
International Volunteers Day Picnic makerspace artist in residence condition audits
Brunch held for around 200 volunteers program Work with Tourism Noosa to
implement actions from the Noosa
Arts Breakfast held in Noosa with Provide opportunities for the Halls Trails Master Plan
Sunshine Coast Creative Alliance and Centres to meet and share Trial pilot monthly Social Services
Grow Your Arts supported teacher information/resources Hub at Pomona Community House
attendance and young mentee at Collaborative planning for regional Collaborative Planning for activities
Immerse Digital Conference Aged Care in Disaster to promote awareness of Harmony
Attendance at inaugural Regional Arts Management forum with SCRC Day 21 March 2019
Services Network Planning Day
Participate in regional review and Deliver next Grow your Arts
Peregian Tennis Club official opening planning of White Ribbon workshops: Social Media and Plan
following installation of lighting and initiatives Your Year
fencing
Page 82 of 130
Section 83
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
Social Services fortnightly Hub days Facilitate a Community Boot camp
continue to be successful with multiple in partnership with local fitness
service uptakes for people providers and Noosa Rugby Union
experiencing homelessness facing Club
barriers accessing social services
Council Community Grants Program, Latest RADF grants announced with 7 Revise Community Grants policy to Facilitate next Grants, Network and
including RADF projects approved ensure it aligns with the new Nibbles Workshop – 13th March
Latest Community Project Grants Environment grants policy Run next round of Community
announced with 22 projects approved Review RADF program in line with Projects, Festive Season, Alliance
Multi-year funding: Noosa Open Cultural Plan and RADFgrants – (open 27th Feb
Studios and Noosa International Film Process all Water Rebate & Grant and closing 3rd April)
Festival now ‘Signature Events’. Zero claims from previous round
Emissions Noosa is now on an
Alliance Agreement
Grants - external Submitted RADF annual Report to Prepare to meet with QAO to
Arts Queensland (31 Oct) examine Council Grants Register
Assisted community organisations Seek to develop application under
with Gambling Community Benefit the Move It Australia Participation
Funding applications Grant (up to $250,000)
Business as Usual activities White Ribbon walk against domestic Negotiate tenure arrangements for Continue to work with the State
violence event successfully held on community organisations Government (Department of
the 23 November. Support planning and delivery of Housing and Public Works) to
Supported community groups with Anywhere Festival deliver free community workshops in
strategic planning advice – Noosa FM, Noosa as part of the Building Active
Cooroy Future Group, Noosa Communities program.
Boardriders, Tewantin Noosa Cricket, Planning for the White Ribbon walk
Cooroy Cricket against domestic violence – 23
Supported Pomona Arts Inc. to create November.
a business plan and transition to a
new committee
Supported the second Sunshine
Coast Open House program
Page 83 of 130
Section 84
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
COMMUNITY FACILITIES
Noosa Aquatic Centre
Implement actions identified in the NAC Planning underway for 6-8 week Finalise the scope of woks Assessment of tenders &
Asset Management Plan through closure of NAC to allow for major appointment of contractor
Undertake procurement
Council’s capital works program capital works including roof Finalise shut down plan including
replacement, solar panel installation communication plan and patron
and deck replacement retention strategy
Conduct cost/benefit analysis on
some recommendations and
implement recommended actions
Investigate ways to enhance the Installation and commissioning of Planning removal of redundant Progress Capital Works projects
centre’s sustainability practices to 28Kw of PV solar power generation solar pool water heating from roof
achieve Council's Emission Reduction Installation of LED lighting around Planning replacement of original
Policy goals. pool concourse roof sheeting prior to installation of
additional 72kw of PV solar
Pursue funding opportunities for the Funding applications under the Seek alternate funding Prepare a business case for the
construction of a new Family Change Female Facilities and Community construction of a designated Group
space. Sport Infrastructure programs Fitness room &/or Family Change
unsuccessful space
Commence work on a 10-year facility Team planning day completed & Develop key aspects for inclusion Finalise Master Plan
master plan achievable outcomes implemented in master plan process scheduled
to commence in Q3 2018/19
Develop a strategy to adhere to the Use of recyclable and biodegradable Determine the approach to the Continue to progress towards
Plastic Free Noosa campaign takeaway coffee cups removal of plastic single use drink becoming a plastic free facility.
Replacement of plates, cups, cutlery containers.
and takeaway containers with plant-
based alternatives
Straws removed from counters and
paper ones provided on request
Single use plastic bags replaced with
paper alternatives.
Business as Usual activities Further developed marketing 19/20 budget development Deliver school carnivals and summer
strategies and updated website and factoring in planned closure of the programming
social media profiles accordingly. facility & the potential of the new St Introduce a new group fitness
Implementation of NAC’s Keep Watch Andrews pool facility on the NAC’s timetable in February
program aimed at enhancing swimmer operations Manage staff wellbeing & uncertainty
safety, particularly focused on Assess the viability of the due to planned closure
Page 84 of 130
Section 85
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
parental supervision of children aged electronic time and attendance
5 & under. system
Deliver a safe & fun summer
holidays program
Attract & retain members signing
up to our New Year membership
offers
The J & BCC
Conduct review of box office hours and Reduced Box Office hours to 10am- Continue to promote online ticket Review
ticket purchasing options with the aim of 3pm Monday to Friday sales including print at home
creating efficiencies and freeing up staff Reduced admin/office hours from 5pm tickets, whilst still offering purchase
time for other tasks. close to 4.30pm Monday to Friday over the counter service
Consider Noosa FM's strategic plan and Council to reduce Noosa FM’s Lease Noosa FM to operate as usual Continue to observe operations and
continue conversations around lease fee to $6,000pa ensure lease payments up to date.
terms at The J beyond 31 December
2018.
Identification and activation of further Storage issue escalated given WH&S Confirm funding and complete Investigate additional storage
storage solutions to assist with the issues storage under access ramp options within The J given still
requirements of the Centre and various minimal space
user groups.
Consider how the Centre can reduce use Improved awareness within the team Encourage external users & hirers Action and further promote reduced
of plastics & move toward the objectives & identify reduction opportunities. to reduce plastic use use of plastics within the facility.
outlined by Plastic Free Noosa.
Help Noosa Gymnastics Club resolve the Finalised capital contribution payment Finalise works and gain final Ensure operational and relevant
new fire booster pump issues at BCC with the Club to facilitate the works. building certification (currently it procedures/processes in place
which are currently preventing final has an interim certification to allow
certification of the extended building. for usage while the issue is
resolved).
Business as Usual activities Hosted numerous end of year events Lock in regular hires/events Consolidate bookings to 2020
including USC Performing Art through to 2020. Further consideration of capital
Program. Strong hire/event enquiries Investigate options to resolve works requirements for future years,
through to 2019 /2020. loading dock WH&S issue including replacement of rear deck.
BCC Ongoing discussions with Ongoing review of facility
Montessori Noosa re future use maintenance needs.
longer term tenure and lease(s) Ongoing monitoring and review of
including the Annex Building the venue performance
demountable and annexe.
Page 85 of 130
Section 86
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
Noosa Leisure Centre
Continue to implement service review Pickleball program performing well Continue negotiations with NDBA Further consultation with roller
recommendations with attendance numbers steadily regarding usage agreement skating group to review current
increasing More broadly consider all parties’ offering.
ideal usage arrangements of NLC. Deliver Noosa Fit Kids summer
holiday sessions.
Continue to refresh and refurb the centre Upgrade of damaged external Schedule works to upgrade Develop plan for preferred paint
in order to enhance its aesthetic appeal basketball backboards completed worn/damaged carpet in creche schemes in the Kids’ Playroom and
and meet customer expectations. which have been well received by and downstairs group fitness room. Creche areas and source quotes.
local players and NDBA
Schedule installation of mirror and Continue to implement plans to
representatives. freshen up areas of the facility which
ballet barre in downstairs group
fitness room to enable broader currently look tired and run down.
utilisation of this room.
Investigate ways to enhance the centre’s Initial consultation held with lighting Continue to work with ZEN Project Continue to replace any faulty lights
sustainability practices to achieve specialist to improve illumination for Team regarding LED upgrade of with energy efficient LEDs.
Council's Emission Reduction Policy and safety and security purposes Wallace Park Precinct and Noosa
ZEN goals. throughout Wallace Park Precinct with Leisure Centre lighting.
LED lighting to be used wherever Continue to monitor impact of solar
possible. panels and better understand our
electricity consumption patterns.
Consider how the centre can reduce use Upgrade to recyclable and Continue to review and source Continue to monitor and reduce use
of plastics and move toward the biodegradable takeaway coffee cups. alternative single use packaging of plastics throughout the centre.
objectives outlined by Plastic Free Improved awareness of staff to items.
Noosa. identify reduction opportunities.
Business as Usual activities Skylight sheeting upgrade completed Review of programming in Coordinate works to upgrade
on stadium roof. downstairs group fitness room downstairs group fitness room ready
Annual stadium floor re-coating incorporating new clients and for Term 1 2019 bookings.
completed during Christmas closure. existing NLC programs. Schedule remaining annual asset
New user group bookings for management works, including
downstairs group fitness room basketball and rockwall safety
secured for Term 1 2019. audits.
Attendance numbers for the Group
Fitness program up 35% against
same period last year.
Q2 revenue exceeded budget by
$18,058 (6.6% up)
Page 86 of 130
Section 87
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 12 FEBRUARY 2019
BRANCH ACTIVITIES RECENT ACHIEVEMENTS CURRENT PRIORITIES THE NEXT QUARTER
Noosa Community Support
Continue to monitor the changing aged CHSP funding received - $37K Submitted funding applications: Continue to refine operations to best
care funding environment and develop a o QCC (under 65) funding position NCS for the upcoming
streamlining strategy to best position o CHSP Innovation funding changes.
NCS for upcoming changes.
Working with clients who are
transitioning to NDIS
Complete workforce planning in Some PDs reviewed and reassessed Cross training and upskilling staff Finalise position descriptions
conjunction with People & Culture. following changes to responsibilities. to accommodate those staff who
were granted part time hours.
Conduct preliminary investigations into Approval was granted to scope Prepare options briefing paper Test and trial suitable software in
the best available aged care software and research suitable software. consultation with ICT
packages for use within NCS.
Investigate ways to enhance Consultation with ecoBiz to decrease Monitor impact of solar panels and Behavioural change initiatives to
the centre’s sustainability practices to emissions better understand our electricity further reduce NCS emissions.
achieve Council's Emission Reduction consumption patterns.
Policy and ZEN goals
Business as Usual activities NCS Facebook page now operating. Trial invoice run through Tech 1 for Upskill Community Care Assistants
Peregian Beach social support group a more integrated accounts on existing software systems.
started and running well. receivable process. Staff training for dementia
Promote centre programs to other awareness and wellness and
CHSP providers and stakeholders. reablement.
LIBRARIES & GALLERIES
Cultural Plan Final version submitted and adopted Operational plans and budgetary Progress 2019 priorities outlined in
Complete the draft Cultural Plan by Council in December round of process incorporating Cultural Plan the Cultural Action Plan
meetings. priorities
Libraries
Noosaville Library Refurbishment Re-opened Noosaville Library on 26 Finalise fit out components. Continue to log and monitor defects
November 2018 with over 1000 Review outstanding building progress.
people attending that day defects
Launched new ‘Showcase’ collection
Implementation of RFID Finalised RFID service model. Continue RFID tagging activities Finalise installation of eftpos and
Installed RFID equipment and for returning items cash collection at self-serve kiosks
rolled out training for staff. Continue to refine RFID processes in branches.
Completed RFID tagging of all and practices.
available collections.
Page 87 of 130
The text continues on section 88.