2019-02-12 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                    12 FEBRUARY 2019


BRANCH ACTIVITIES                      RECENT ACHIEVEMENTS                          CURRENT PRIORITIES                          THE NEXT QUARTER
                                          Completed South East Queensland
                                            Local Government Risk
                                            Management Forum hosted by
                                            Noosa Council on 9 November
                                            2018.
Business as Usual activities              Processed 9 insurance claims, 11           Continued delivery of                     Preliminary preparation for 2019/20
                                            Administrative Action Complaints,            governance and risk                         Insurance renewals.
                                            and 8 Right to Information                   management support across the
                                            applications.                                organisation.
                                                                                       Conduct annual delegations review.
                                                                                       Complete Governance Service Level
                                                                                         Catalogue.

People and Culture
Organisational Culture and the Noosa      November saw the first Noosa               The latest event was a success and        The next recognition event will be
Values                                      Council rewards for achievement              feedback has been very positive.            held in October 2019.
                                            ceremony which was combined with             The People and Culture Team will          The staff survey in May will provide
                                            the Recognition of Service Awards.           continue to develop the program so          a measure of the success of the
                                          In total 47 staff were recognised for        it remains fresh and encourages the         program.
                                            their service to Council including 2         behaviours that support Noosa’s
                                            who had provided 35 years of                 values.
                                            service.                                   The Leadership Group will also
                                          Individuals and teams who                    continue to recognise and
                                            exemplified our values and desired           encourage positive behaviours
                                            culture were also recognised and             aligned to our values at the branch
                                            congratulated.                               level.
Leadership Group Development program      The newly formed Leadership Group          Two sessions have been completed          Feedback and monitoring of the
                                            have developed a facilitated                 with the group now committed to a           program to ensure return on
                                            program that will build trust                better future state. Outcomes so far        investment is achieved.
                                            strengthen working relationships and         include – strengthened working            The staff survey in May will provide
                                            improve the effectiveness of the             relationships, honest and                   a measure of the success of the
                                            Leadership Group in demonstrating            constructive feedback and better            program.
                                            Councils values, promoting                   commitment to positive behaviours
                                            collaboration across Council and             that demonstrate Noosa’s values.
                                            creating a high performance culture.       The program is being communicated
                                                                                         to staff so they can also track the
                                                                                         improvements of the Leadership
                                                                                         Group.

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