Council archive · source document
4 Traffic Statement · 131999.982622.7
14 April 2022
Attention: Gavin Palmer (Development Manager)
Page 4 of 5
Reference: Woolworths Noosaville Drive-Up Traffic Statement
DRAFT
Research on Drive-Thru and Drive-Up Facilities on Car Parking Demand
The proposed Drive-Thru is expected to reduce regular car parking requirements associated with
bricks-and-mortar shoppers. In 2020, Stantec conducted a study on existing Woolworth’s Drive-Thru
and Drive-Up facilities in Queensland, estimating the reduction on car parking demand as result of the
introduction and operation of these facilities for its supermarket portfolio.
From the research, an average processing time for a Drive-Up facility of 3.6 minutes per customer
vehicle was observed, including movement into and out of the dedicated facility. At peak capacity, the
estimated number of car parking spaces ‘saved’ by the Drive-Up facility could be expected to be in the
order of 8 car parking spaces per hour per Drive-Up bay or a combined 32 car parking spaces per hour.
Statistical analysis was applied to the data collected as part of the research and indicated that the initial
number of car parking spaces ‘saved’ by the proposed 4 bay Drive-Up facility could be expected to be in
the order of a combined 16 car parking spaces per hour. This equates to an initial utilisation in the
order of 50 percent.
Reductions in car parking demand can be expected through a transference of traditional sales to e-
commerce transactions which involve Drive-Thru or Drive-Up collection. Ultimately, the level of any
saving is a product of its attraction and conversion rate from traditional in-store retailing.
The research indicated a settlement period or take-up time of around 12 months before the facility and
service is achieving maximum observed service rates with growth in use seen year-on-year after that.
The proposed 4 bay Drive-Up facility could therefore be expected to result in a benefit or reduction in
peak car parking demand in the order of 16 to 32 car parking spaces depending on take-up and
processing efficiencies.
Parking Impact Assessment
The proposal comprises of 4 new Drive-Up bays and a net reduction of 2 existing car spaces. Based on
the above study, the net loss of the existing car spaces is expected to be offset from the reduction in
peak parking demand in the order of 16 to 32 car parking spaces depending on take-up and processing
efficiencies.
The net impact to parking availability could be expected to be minimal and the proposal is expected to
alleviate existing peak car parking demands resulting in:
• reduced peak car parking demands associated with the supermarket
• an ability to accommodate any existing latent demand associated with the supermarket during
peak parking activity times
• the delivery of increased parking vacancies which assist with servicing existing surrounding
commercial, and retail uses.
There are no proposed reductions in existing accessible parking, motorcycle parking or bicycle parking
supply.
Summary
The investigations and analysis presented within this letter are summarised as follows:
• The Drive-Up proposal comprises of 4 dedicated pick-up bays and associated infrastructure to
facilitate the collection of online orders by customers
4
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