2020-03-10 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                     10 MARCH 2020


Visitation summary


              The J half-yearly attendance comparison
 50,000                                 48,227                48,408
                  45,588
 45,000

 40,000

 35,000

 30,000

 25,000

 20,000
                 2017/18               2018/19               2019/20


The J’s visitation data is very similar to 2018/19’s result. It is pleasing to note that despite stable
patronage numbers, the centre still achieved a 10% uplift in revenue. This is indicative of the centre
attracting higher quality performances which are yielding a greater return per attendee.

Recent achievements

In addition to growing revenue and controlling expenditure, The J has also been able to achieve
the following over the past 6 months:
     Replacement of the venue’s ageing PA system and mixing console with a new, much-
      improved system.
     Continued efforts to minimise emissions and use of plastics across the facility.
     Strengthening of relationships with key partners, including the University of the Sunshine
      Coast’s (USC) CIDSEL program.
     Operation as a primary evacuation centre during the Peregian, Cooroibah and North Shore
      fires.

Upcoming priorities

The following priorities will be key focuses for management throughout the second half of 2019/20:
     Layout changes to the upstairs office area to allow for a more functional workspace.
     Completion of deck, storage area and loading dock building works.
     Recruitment of a new staff member to drive the venue’s marketing efforts to new levels.
     Development of a new business plan.
     Review and enhancement of systems including ticket sales, bookings and point of sale
      (POS).
     Implementing improvement actions flagged during a review of recent evacuation centre
      operations.




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