2020-03-10 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                     10 MARCH 2020


Visitation summary


              NAC half-yearly attendance comparison
 140,000          127,887               125,323
 120,000

 100,000                                                      90,011

  80,000

  60,000

  40,000

  20,000

      -
                  2017/18              2018/19               2019/20


Predictably, visitation at the NAC was down significantly on prior years due to the centre’s closure.
The 28% reduction in patronage was very similar to the 30% reduction seen in revenue. When
comparing visitation across the period from when the NAC reopened through to 31 December, a
9.8% drop-off remains. Some of this relates to the fact that it took a little while for numbers to ramp
back up following the closure, with the remainder a result of the opening of the St Andrew’s pool.

Recent achievements

The NAC has been able to achieve the following over the past 6 months:
    Completion of major capital works projects including full replacement of the centre’s roof and
     large deck, regrouting the 50m pool, replacement of wet deck along the edges of the 50m
     and leisure pools, upgrades to the centre’s equipotential bonding system and replacement
     of the plant room’s switchboards and other minor plant and equipment.
    Planning for the upcoming installation of additional rooftop solar panels.
    Continued efforts to minimise emissions and use of plastics across the facility.
    Hosting of various training squads in the lead up to the 2020 Olympics.
    Partnerships with various teams across Council in order to provide some alternative duties
     for staff keen to work during the centre’s shutdown. The partnership with Natural Areas was
     particularly successful and provided significant benefit to all parties.

Upcoming priorities

The following priorities will be key focuses for management throughout the second half of 2019/20:
     Development of 10-year masterplan outlining programing and facility upgrade needs and
      opportunities.
     Development of a new learn to swim program strategy.
     Replacement of one of the 50m pool heat pumps.
     Works to light pole foundations in order to facilitate the safe changeover of pool deck lights
      to more efficient LEDs.
     Extension or renewal of the café and squad coaching contracts currently held by external
      operators.
     Installation of a further 73 kW of rooftop solar, bringing the size of all systems at the NAC to
      100kW.

                                                                                       Page 30 of 35