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Appendix C - Noise Impact Assessment and Noise Managment Plan · 132005.1133.15

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APPENDIX C – NOISE IMPACT ASSESSMENT AND NOISE MANAGEMENT PLAN PREPARED BY DAVID
MOORE & ASSOCIATES




 JFP Ref: M2652/F                                                      Page 22
Full text of the other 39 pages

Page 2

       Environmental Noise Level Impact Assessment of Facilities Building,
    Including Internal Dining Option, Parkridge, 75 Resort Drive, Noosa Heads

                                            conducted for

                                    Altum Constructions
                             Report No: R21054/D3422/Rev.0/25.08.21




Revision No.   Date         Comment
Draft          24.08.2021   Draft report.
0              25.08.2021   Original report.

Page 3

Report prepared for:           Altum Constructions
                               PO Box 2
                               PEREGIAN BEACH QLD 4573

Authorised by:                 Mr A Rigby
                               Managing Director
                               Altum Constructions

                               Telephone:               07 5448 2967
                               Mobile:                  0415 129 550

Background Noise Assessment:   Duke Environmental
                               Thursday 12 August 2021 from Unit 1901 balcony
Site Inspection:               Sunday 20 October 2019
                               Wednesday 13 November 2019
                               Monday 2 December 2019
                               Wednesday 18 December 2019
Consultants:                   David Moore & Associates Pty Ltd
                               (PO Box 38)
                               7 Eleanor Drive
                               SILVAN QLD 3795
                               Telephone:               07 3170 3222
                               Mobile:                  0417 717 506




                               ...................................................................................................................................
                               David Moore, B App Sc, MAAS
Our reference:                 R21054/D3422/Rev.0/25.08.21

Page 4

                                                               Table of Contents

                                                                                                                                             Page No.


INTRODUCTION ..................................................................................................................................... 1

NOISE CRITERIA ................................................................................................................................... 6
   ENVIRONMENTAL PROTECTION (NOISE) POLICY 2008 .............................................................................. 6
   NOOSA COUNCIL PARKRIDGE APPROVAL................................................................................................. 6
   AUSTRALIAN STANDARD 2107:2000 ....................................................................................................... 8
AMBIENT NOISE LEVEL MEASUREMENTS – 2019 ........................................................................... 9

AMBIENT NOISE LEVELS - 2021 ........................................................................................................ 10

ADOPTED NOISE LIMITS .................................................................................................................... 11

PLANT AND EQUIPMENT ................................................................................................................... 11
   MEASURED NOISE LEVELS.................................................................................................................... 12
GYMNASIUM ........................................................................................................................................ 14

DELIVERY VEHICLES.......................................................................................................................... 14

WASTE COLLECTION ......................................................................................................................... 14

PATRON NOISE ................................................................................................................................... 15
   CLOSEST RESIDENTIAL TO EAST ........................................................................................................... 15
   CLOSEST RESIDENTIAL TO NORTH ........................................................................................................ 16
     Block 14 .......................................................................................................................................... 16
     Block 2 ............................................................................................................................................ 17
   CLOSEST RESIDENTIAL TO WEST .......................................................................................................... 17
AMPLIFIED MUSIC ............................................................................................................................... 18

NOISE CONTROL ................................................................................................................................. 19

CONCLUSIONS .................................................................................................................................... 21

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Altum Constructions
Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                         Page 1 of 22


INTRODUCTION

The Parkridge development includes a Facilities Building at 75 Resort Drive, Noosa Heads. This
Facilities Building comprises:

     •    internal dining area;
     •    pizza bar;
     •    room for cooking classes;
     •    gymnasium, room 1 and room 2;
     •    convenience store;
     •    kitchen;
     •    office;
     •    amenities.

It should be noted that, originally, all of the dining was outdoors (with most of the dining area under
cover but with no external walls). This dining area is to be refurbished and extensive glazing added so
that the dining area can be either an outdoor dining area or, when all of the windows and operable walls
are closed, an air-conditioned internal dining area. By closing all of the windows and operable walls to
the dining area patron noise and amplified entertainment noise will be controlled to acceptable noise
levels to all of the closest residential and permit the internal dining area to be able to trade until
midnight.

The proposed hours of operation of the dining area of the Facilities Building are 0600 hours to midnight,
daily. All of the plant and equipment for this Facilities Building are located within a dedicated rooftop
plant deck or on the roof above the new pizza bar.

With respect to the Facilities Building, potential noise sources include:

     1.   plant and equipment;
     2.   gymnasium equipment;
     3.   patron noise;
     4.   amplified music;
     5.   delivery vehicles;
     6.   waste collection.

Each of these potential noise sources has been calculated to the closest residential and compared to
the noise limits. In those instances where the noise limits are not complied with suitable noise control
measures have been nominated, namely the ability to enclose the dining area by closing all of the
windows and operable walls.

Refer Figure 1 for the location of the Facilities Building relative to all on-site residential for Parkridge.
Compliance with the noise limits at the on-site Parkridge residential would also result in noise limit
compliance at all other nearby residential. Figure 2 is the proposed Level 1 floor plan for the Facilities
Building, Figure 3 the proposed seating plan for the indoor dining area and Figure 4 the proposed upper
level 1 floor plan for the Facilities Building. In preparing this report the architectural drawings prepared
by Blackburne Jackson, project number 5737, were referenced, namely:

     •    drawing DA04, 37:                       Proposed Precinct F Development, Noosa Heads, Ground
                                                  Floor;
     •    drawing DA02-01, 06:                    Parkridge Facilities Building Upgrades – Level 1 Floor Plan;
     •    drawing DA02-02, 04:                    Parkridge Facilities Building Upgrades – Upper Level 1 Floor
                                                  Plan;
     •    drawing DA02-03, 01:                    Parkridge Facilities Building Upgrades – Roof Plan;
     •    drawing A02-21, 03:                     Facilities Building – Level 1 Floor Plan;
     •    drawing DA04-01, 04:                    Parkridge Facilities Building Upgrades – Elevations;
     •    drawing DA05-01, 01:                    Parkridge Facilities Building Upgrades – Sections;
     •    drawing DA17-01, 05:                    Parkridge Facilities Building Upgrades – Perspective Views.




David Moore & Associates Pty Ltd                                                  Our reference: R21054/D3422/Rev.0/25.08.21

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Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                         Page 2 of 22




                                                   Figure 1
           Site Plan (Top of the Page is Approx. SSE) For Facilities Building and Closest Residential




David Moore & Associates Pty Ltd                                                  Our reference: R21054/D3422/Rev.0/25.08.21

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Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                         Page 3 of 22




                                                       Figure 2
                     Floor Plan for Facilities Building, Level 1 (Top of the Page Approx. SSE)



David Moore & Associates Pty Ltd                                                  Our reference: R21054/D3422/Rev.0/25.08.21

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Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                         Page 4 of 22




                                                       Figure 3
                              Seating Plan for the Dining Area of the Facilities Building




David Moore & Associates Pty Ltd                                                  Our reference: R21054/D3422/Rev.0/25.08.21

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Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                         Page 5 of 22




                                                       Figure 4
                  Floor Plan for Facilities Building, Upper level 1 (Top of the Page Approx. SSE)




David Moore & Associates Pty Ltd                                                  Our reference: R21054/D3422/Rev.0/25.08.21

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Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                         Page 6 of 22




NOISE CRITERIA

For the Parkridge development potential noise impact is with respect to the surrounding residential
units, both with respect to balconies and internal habitable rooms.


Environmental Protection (Noise) Policy 2008

In accordance with the Environmental Protection (Noise) Policy 2008, Schedule 1 describes the
following Acoustic Quality Objectives for dwellings:

      •   Outdoors, daytime and evening:
             o 50 dB(A) LAeq,adj,1hr;
             o 65 dB(A) LA1,adj,1hr; and
             o 55 dB(A) LA10,adj,1hr;

      •   Indoors, night-time:
              o 30 dB(A) LAeq,adj,1hr;
              o 40 dB(A) LA1,adj,1hr; and
              o 35 dB(A) LA10,adj,1hr;

To enable assessment against the above criteria the indoor criteria requires adjustment to be equivalent
to outside the residential units. For a fully open window the noise level reduction from outside to inside
is 5 dB(A) (Eccoaccess ‘Planning for Noise Control’, Department of Environment and Heritage
Protection, 15 January 2016 refers).

Therefore, the equivalent external noise levels for the night-time period are:

               o    30 + 5 = 35 dB(A) LAeq,adj,1hr;
               o    40 + 5 = 45 dB(A) LA1,adj,1hr; and
               o    35 + 5 = 40 dB(A) LA10,adj,1hr;

In addition to the above the Environmental Protection (Noise) Policy 2008 also describes noise limits to
accommodate ‘background creep’. These noise limits, for time varying noise sources, are ‘background
+ 5 dB(A)’, with the noise limit expressed as the L Aeq,adj,T, and ‘T’ has been assumed to be 15 minutes.


Noosa Council Parkridge Approval

In accordance with the Noosa Council Decision Notice – Minor Change document dated 23 June 2020
(Council reference 132005.1133.13) the following should be noted with respect to noise and the
Facilities Building:

81.       Noise emission from mechanical plant and equipment (air conditioners, refrigeration
          equipment or pool pumps, etc) shall comply with the following requirements:

          a.        A person must not use equipment on any day if it makes or causes noise to be made:




David Moore & Associates Pty Ltd                                                  Our reference: R21054/D3422/Rev.0/25.08.21

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Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                         Page 7 of 22


                           i.       From 10pm to 7am, not more than the higher of either:
                                 a) 40 dB(A);
                                 b) 3 dB(A) above the background noise level;

               No audible noise for pool pumps apply during these hours.

                           ii.      From 7am to 7pm, not more than the lower of either:
                                 a) 50 dB(A);
                                 b) 3 dB(A) above the background noise level;

                          iii.      From 7pm to 10pm:
                                 a) Not more than 3 dB(A) above the background noise level

In addition to the above, Condition 83 states:

83.       The development shall comply with the Noise Management Plan (Report No:
          R19084/D3295/Rev.4/30.03.20) prepared by David Moore & Associates and dated 30 March
          2020 to the reasonable satisfaction of Council, including:
               a. The necessary and appropriate noise control measures incorporated into the façade of
                  the apartments and within the restaurant/café in the Resort Facilities Building. These
                  measures shall include:
                    i.              Upgraded glazing and air-conditioning to the potentially affected apartments;
                    ii.             Strategically placed wing walls on balconies to screen the apartment and
                                    balconies from outdoor dining areas;
                    iii.            Revised hours of operation to no later than midnight for the restaurant/café
                                    (indoor area only);
                    iv.             The outdoor dining areas associated with the restaurant/café use is to operate
                                    between the hours of 6am and 10pm only;
                    v.              After 10pm, all patrons must be within the building confines with doors/windows
                                    closed, except for the ingress and egress of patrons and staff;
                    vi.             The underside of all roof elements over outdoor dining areas associated with
                                    the café use are to be lined with acoustic absorptive lining minimum NRC 0.7;
                    vii.            Outdoor dining is confined to the 185m2 roofed area shown on the approved
                                    plans.
                    viii.           All amplified noise at the premises must be conducted through a sound limiting
                                    device at all times to ensure that noise does not exceed the following:
                                        1. during the daytime and evening (0600 to 2200) must not exceed 92
                                           dB(A) LWA, which is equivalent to 75 dB(A) + 5 = 80 dB(A) LAeq, adj,
                                           T at 3 metres from the speakers.
                    ix.             Any live performer must be required to play through the in-house system. No
                                    speakers (in addition to the in-house system) are permitted on site.

          b.        Within 20 business days of the commencement of trading of the restaurant/café use,
                    Council must be provided with a Noise Management Plan which is specific to the use
                    and prepared on the basis of physical and technical assessment of noise from the
                    restaurant/café use, including both internal and external use areas. The noise
                    management plan must suitably detail physical and management noise control
                    measures.

          c.        The applicant must advise prospective purchasers that a Noise Management Plan has
                    been prepared to manage noise emissions related to the development.

          d.        The Noise Management Plan referred to in Condition 83(b) shall be incorporated in
                    perpetuity in the By-Laws of the Body Corp for the whole development.




David Moore & Associates Pty Ltd                                                  Our reference: R21054/D3422/Rev.0/25.08.21

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Parkridge, 75 Resort Drive, Noosa Heads                                                                           Page 8 of 22


          e.        The Noise Management Plan shall include a process for dealing with complaints and
                    specify that the Restaurant/Café Management and Body Corp Manager be responsible
                    for dealing with any noise complaints.

Of particular note is thatcondition 83 (iii) states – revised hours of operation to no later than midnight for
the restaurant/café (indoor area only). By closing all of the proposed windows and operable walls to
the dining area it will become an indoor area and satisfy the above condition, enabling trading to
midnight.


Australian Standard 2107:2000

In accordance with Australian Standard 2107:2000 Acoustics – Recommended design sound levels and
reverberation times for building interiors the recommended design sound levels for building interiors,
namely houses and apartments near minor roads, are:

                                                                      Recommended Level, LAeq,
                             Type of Occupancy                               dB(A)
                                                                     Satisfactory         Maximum
               Living area                                                30                  40
               Sleeping area                                              30                  35
               Work areas                                                 35                  40

For the night-time period for sleeping areas the above 30 dB(A) LAeq,T is the same as the acoustic
quality objective for the same time period, for inside.




David Moore & Associates Pty Ltd                                                    Our reference: R21054/D3422/Rev.0/25.08.21

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Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                         Page 9 of 22




AMBIENT NOISE LEVEL MEASUREMENTS – 2019

On Wednesday 13th November 2019 ambient noise levels were obtained from adjacent to Block 3, the
closest residential to the Facilities Building. The results of these ambient noise level measurements are
detailed in Table 1 below.


                                                Table 1
          Results of Ambient Noise Assessment, Wednesday 13 November 2019, Adjacent Block 3
                                Noise Level, dB(A)
         Time                                                                            Comments
                       LAeq,T      LA1,T       LA10,T    LA90,T
   1810-1815           42.5        47.3        43.6      41.3
                                                                   Noise of birds and wind in the vegetation were the
   1815-1820           43.6        50.0        45.5      41.7      dominant noise sources. No noise from
   1820-1825           44.8        56.1        45.3      39.9      residential apartments as very few occupied.
                                                                   23.20C, 83% humidity and wind 1.5m/s SSE
   1825-1830           40.1        44.3        41.5      38.4
   1830-1835           45.8        59.8        45.8      37.2
                                                                   Average LA90 = 39.6 = 40 dB(A)
   1835-1840           40.4        48.3        44.9      36.7
   2105-2110           35.4        40.0        36.9      33.8
   2110-2115           36.6        42.5        38.2      34.2
                                                                   Noise of wind in the vegetation was the
   2115-2120           37.9        47.2        38.6      34.3      predominant ambient noise source, with increased
                                                                   insect noise for the final two samples. Minimal
   2120-2125           35.9        41.3        37.4      33.8      noise from residential apartments. 23.10C, 82%
   2125-2130           38.6        47.1        41.6      34.5      humidity and wind 1.2m/s SSE

   2130-2135           38.7        47.3        40.5      35.0
                                                                   Average LA90 = 35.8 = 36 dB(A)
   2135-2140           40.0        45.0        41.1      38.4
   2140-2145           39.8        45.2        40.6      38.5



The above ambient noise levels are lower than what would be expected for the density of residential
apartments in this complex. At the time of these ambient noise assessments very few (four) apartments
appeared to be occupied (gauged by whether at approximately 2120 hour or not there were any lights
on in the apartment at approximately 2120 hours) – three in Block 2, one in Block 3 and none in Block 4.
Some Blocks were still under construction. At this time it was anticipated that the ambient noise levels
were likely to increase, including the background sound level (LA90,T) once all of the apartments were
constructed and occupied.

It is anticipated that, with all of the apartments occupied, the background sound levels will be:

     •    daytime:                         45 dB(A);
     •    evening:                         40 dB(A).

In December 2019 (Monday 2 and Wednesday 18) evening background sound levels were obtained.
The early evening background sound level was 40 dB(A) LA90,T and the late evening background sound
level was 38 dB(A) LA90,T respectively, and these results support the above evening background sound
level of 40 dB(A).




David Moore & Associates Pty Ltd                                                  Our reference: R21054/D3422/Rev.0/25.08.21

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Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                        Page 10 of 22




AMBIENT NOISE LEVELS - 2021

Duke Environmental conducted ambient noise assessments from the balcony of Unit 1901, Block 19,
during the evening and night-time, for the following time periods:

     •    1810 to 1840 hours;
     •    2105 to 2145 hours;
     •    2300 to 0000 (midnight);

on Thursday 12 August 2021 during calm atmospheric conditions with a temperature range from 20 to
240C and relative humidity 73 to 75%. The results of these ambient noise level measurements are
detailed in Table 2 below.


                                             Table 2
     Duke Environmental Ambient Noise Assessment, Thursday 12 August 2021, Balcony of Unit 1901
                                Noise Level, dB(A)
         Time                                                                            Comments
                       LAeq,T      LA1,T     LA10,T      LA90,T
   1810-1815           45.9        51.2       45.9       42.9
   1815-1820           44.5        50.5       44.8       42.8      Noise of birds and insects, with some distant
   1820-1825           42.8        46.5       44.1       41.4      traffic, as well as some limited plant noise.

   1825-1830           41.9        45.6       42.9       40.7
   1830-1835           44.2        54.5       46.9       40.4      Average LA90 = 41.6 = 42 dB(A)

   1835-1840           42.5        47.1       43.6       40.9
   2105-2110           39.2        43.2       39.3       36.7
   2110-2115           38.9        44.3       39.1       36.9
   2115-2120           37.8        41.6       37.9       36.6      Noise of birds and insects, with some distant
   2120-2125           38.6        42.6       39.2       36.8      traffic, as well as some limited plant noise

   2125-2130           38.2        41.0       38.8       37.3
   2130-2135           37.6        42.1       38.3       36.6      Average LA90 = 36.9 = 37 dB(A)

   2135-2140           38.6        42.5       39.7       37.0
   2140-2145           38.7        45.1       38.9       36.9
   2300-2305           37.8        42.8       37.9       36.0
   2305-2310           37.2        40.9       37.6       36.0
   2310-2315           36.8        38.8       36.9       35.7
   2315-2320           37.3        44.0       37.2       35.9
   2320-2325           37.6        43.2       37.5       35.8
                                                                   Noise of birds, with some limited plant noise
   2325-2330           37.2        42.7       37.8       36.2
   2330-2335           37.6        41.5       38.4       36.1
                                                                   Average LA90 = 36.0 = 36 dB(A)
   2335-2340           37.1        41.1       37.7       36.2
   2340-2345           37.4        41.7       37.4       36.0
   2345-2350           37.3        41.8       37.4       35.9
   2350-2355           37.0        40.2       37.3       36.1
   2355-2400           37.1        40.5       37.5       35.9




David Moore & Associates Pty Ltd                                                  Our reference: R21054/D3422/Rev.0/25.08.21

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Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                         Page 11 of 22




ADOPTED NOISE LIMITS

Based on the above and the fact that all of the closest residential are apartment buildings, the noise
limits which have been adopted in this report, for immediately outside a residential apartment, are as
described by Condition 81 of the Noosa Council approval for steady state noise and, for time varying
noise sources, as follows:

Steady State Noise Source

•    daytime (0700 to 1900 hours):                          45 dB(A) LAeq,adj,T;
•    evening (1900 to 2200 hours):                          39 dB(A) LAe,adj,T;
•    night-time (2200 hours to midnight):                   36 dB(A) LAeq,adj,T.

Time Varying Noise Source

•    daytime (0700 to 1800 hours):                          45 + 5 = 50 dB(A) LAeq,adj,T;
•    evening (1800m to 2200 hours):                         39 + 5 = 44 dB(A) LAe,adj,T;
•    night-time (2200 hours to midnight):                   36 + 5 = 41 dB(A) LAeq,adj,T.


PLANT AND EQUIPMENT

For the Facilities Building all of the plant and equipment is located on the roof plant deck. On the
western side of the plant deck a Sonic Series 100 acoustic louvre has been installed with an insertion
loss of:
     • 63 Hz:             -
     • 125 Hz:            4 dB;
     • 250 Hz:            5 dB;
     • 500 Hz:            8 dB;
     • 1000 Hz:           12 dB;
     • 2000 Hz:           16 dB;
     • 4000 Hz:           15 dB.

All sides of the roof top plant deck has differing height masonry nib walls, ranging from 800 mm to 1600
mm high.

The plant and equipment located on the plant deck is as follows:

     •    kitchen exhaust fan;
     •    Daikin RXYQ8AYM;
     •    Daikin RXYQ16AYM (gymnasium);
     •    Daikin RXYMQ4AV4A (two of);
     •    Glacier GC 301-B-2.7 (two of);
     •    MINT HUCE22-1M;
     •    MINT HUCE-1L.

In addition to the above there will be an additional four air-conditioning units located on the roof of the
pizza bar (near the pizza oven), which service the dining area when it is enclosed. These air-
conditioning units are Daikin model number RZAV140CV1 with a sound power level of 75 dB(A) LWA
each for normal mode and 71 dB(A) LWA for the night quiet mode. The separation distance of these four
air-conditioning units to the closest residential – Block 3 – and the quieter night-time mode will ensure
that the noise of these additional air-conditioning units, in conjunction with all other plant and equipment,
will comply with the daytime, evening and night-time noise limits, for their associated hours of operation
(up to midnight).




David Moore & Associates Pty Ltd                                                   Our reference: R21054/D3422/Rev.0/25.08.21

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Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                            Page 12 of 22


Measured Noise Levels

On Wednesday 13th November, during the early evening, source noise level measurements were
obtained, as all of the above plant and equipment has been commissioned and was operating (for the
purpose of assessing the noise level only). However, at this time the kitchen exhaust fan ductwork was
not connected to the rooftop cowl and the acoustic louvre had not been installed.

By late November 2019 the acoustic louvre was installed to the western side of the rooftop plant deck
and the kitchen exhaust fan connected to the roof cowl. On Monday 2 December 2019 a further noise
assessment was conducted, to determine the magnitude of noise reduction achieved by these further
works. The results of this further noise assessment, from the eastern (rear) boundary fence of Block 3,
with the microphone elevated 7.5 metres to be equivalent to the top floor of residential in Block 3) are as
follows.

During the ambient noise assessments (kitchen exhaust fan OFF) there was some limited domestic
noise from the closest occupied apartments, including people talking and televisions, with some distant
noise from the irrigation system watering the vegetated embankment to the east.


   Plant and Equipment and Evening Background Noise Assessment from Rear (Eastern) Boundary of Block 3,
                  Microphone Elevated to be Level with Top Level of Residential Apartments
                                                                                               Noise Level, dB(A)
   Time                                   Description
                                                                                     LAeq,T      LA1,T    LA10,T       LA90,T
               Ambient sound level, no noise from Utilities Building
1845-1850                                                                             40.9       46.1     42.4         39.0
               audible
1858-1903      Kitchen exhaust fan at 100%                                            52.9       53.8     53.3         52.4
1906-1911      Kitchen exhaust fan at 75%                                             46.0       47.5     46.5         45.4
               Ambient sound level, no noise from Utilities Building
1914-1920                                                                             41.5       44.6     42.4         40.4
               audible
               Ambient sound level, no noise from Utilities Building
1921-1926                                                                             41.9       44.2     42.9         40.7
               audible

From the above results, for the early evening the average background sound level was 40 dB(A) LA90,T,
which is 1 dB(A) greater than the evening background sound level adopted to determine the evening
noise limit. By late evening/early night-time the background sound level was 36 dB(A) LA90,T.

On Wednesday 18 December 2019 a further noise assessment was conducted, to determine the
magnitude of noise reduction achieved if the kitchen exhaust fan speed is reduced to 50% - ‘low’. The
results of this further noise assessment, from the eastern (rear) boundary fence of Block 3, with the
microphone elevated 7.5 metres to be equivalent to the top floor of residential in Block 3) are as follows.




David Moore & Associates Pty Ltd                                                  Our reference: R21054/D3422/Rev.0/25.08.21

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Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                            Page 13 of 22




   Plant and Equipment and Evening Background Noise Assessment from Rear (Eastern) Boundary of Block 3,
                  Microphone Elevated to be Level with Top Level of Residential Apartments
                                                                                               Noise Level, dB(A)
   Time                                   Description
                                                                                     LAeq,T      LA1,T    LA10,T       LA90,T
2111-2116      Kitchen exhaust fan at 50%                                             39.4       42.8     40.5         38.2
               Ambient sound level, no noise from Utilities Building
2120-2125                                                                             39.0       45.1     41.2         37.5
               audible

From the above results, for the late evening, the background sound level was 38 dB(A) LA90,T, providing
further support for the early night-time (2200 hours to midnight) adopted background sound level of 36
dB(A) LA90,T.

With no Utilities Building plant and equipment audible and the kitchen exhaust fan turned off the
average ambient LAeq,5min noise level was 40.7 dB(A) LAeq,5min.

All noise level measurements were conducted 17 metres from the kitchen exhaust fan of the Utilities
Building, with the microphone elevated 7.5 metres to be equivalent to the upper level residential of
Block 3, which was a further 7 metres distant from the monitoring location. This additional separation
distance would result in a further 3 dB(A) noise level reduction.

With the kitchen exhaust fan at 75% the noise level of the kitchen exhaust fan would be:

     •    46.0 dB(A) (measured level) – 40.7 (ambient noise level without exhaust fan) = 44.5 dB(A) – 3
          (additional separation distance) = 41.5 dB(A) LAeq,T.

This complies with the daytime noise limit but exceeds the evening noise limit by 41.5 – 39 = 2.5 dB(A)
and the night-time (up to midnight) noise limit by 41.5 – 36 = 5.5 dB(A).

With the kitchen exhaust fan at 50% the noise level of the kitchen exhaust fan and ambient noise was
39.4 dB(A) LAeq,T, and without the kitchen exhaust operating the ambient noise only was 39.0 dB(A)
LAeq,T. There is insufficient difference between these two levels to determine kitchen exhaust fan noise
only at 50%, so conservatively the noise level of the kitchen exhaust fan at 50% has been assumed to
be 38 dB(A) LAeq,T (in actuality it could be less than this).

Therefore the noise level of the kitchen exhaust fan at 50% would be:

     •    38 dB(A) (measured level) – 3 (additional separation distance) = 35 dB(A) LAeq,T.

This complies with the daytime, evening and night-time (up to midnight) noise limits.

For just the kitchen exhaust fan the noise limits are complied with provided:

     •    daytime – kitchen exhaust fan set to low (50%) or high (75%);
     •    evening and early night-time – kitchen exhaust fan set to low (50%) only (or turned off).

For all other plant and equipment (refrigeration and air-conditioning) their noise levels comply with the
noise limits for the complete 24-hour day.




David Moore & Associates Pty Ltd                                                  Our reference: R21054/D3422/Rev.0/25.08.21

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Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                         Page 14 of 22




GYMNASIUM

There is potential for noise from within the gymnasium to impact the closest residential Block, in
particular Blocks 3 and 4. The gymnasium is fully air-conditioned and it has been assumed that it will
only be ever operated with all external openings closed.

From a previous noise assessment conducted inside a gymnasium for a 48-hour period the noise levels
were:

     •    average up to 72 dB(A) LAeq,15min;
     •    maximum up to 88 dB(A).

The noise limits for noise from the gymnasium, at the closest residential, is:

•    daytime (0700 to 1800 hours):                          50 dB(A) LAeq,adj,T;
•    evening (1800m to 2200 hours):                         44 dB(A) LAe,adj,T;
•    night-time (2200 hours to midnight):                   41 dB(A) LAeq,adj,T.

The external structure of the gymnasium building will reduce noise levels from inside the gymnasium to
the closest residential as follows:

     •    72 dB(A) LAeq,adj,15min – 20 (inside to outside gymnasium building, external; openings closed) –
          10 (distance to closest residential apartment) = 32 dB(A) LAeq,adj,T.

Provided the external openings are closed noise from inside the gymnasium complies with the noise
limits for the complete 24-hour day.


DELIVERY VEHICLES

 From previous noise assessments conducted of different commercial facilities, the typical noise of a
refrigerated delivery vehicle (up to 4.5 tonne) is 79 dB(A) LWA. This includes the truck arriving, doors
opening and closing, unloading, and departing.

The closest residential apartment to the loading bay/waste collection bay (bay 21, site plan refers) is
Block 3, Apartment T8, with a separation distance of approximately 15 metres (refer site plan, Figure 2
of this report). At this separation distance the noise of the delivery vehicle will be 79 dB(A) LWA – 32
(separation distance) = 47 dB(A) LAeq,adj,15min. This is a time varying noise source and complied with the
daytime noise limit of 50 dB(A) LAeq,adj,15min, but exceeds the evening and night-time noise limits of 44
and 41 dB(A) LAeq,adj,15min respectively.

To ensure compliance with the noise limits delivery vehicles should be limited to accessing the Facilities
Building during the daytime only, from 0700 to 1800 hours.


WASTE COLLECTION

 From previous noise assessments conducted of waste collection vehicles (for wheeled plastic bins) the
typical noise level (adjusted to be equivalent to a 15-minute period) is 81 dB(A) LWA. This includes the
truck arriving, bins being emptied, and departing.

The closest residential apartment to the loading bay/waste collection bay (bay 21, site plan refers) is
Block 3, Apartment T8, with a separation distance of approximately 15 metres (refer site plan, Figure 2
of this report). At this separation distance the noise of the delivery vehicle will be 81 dB(A) LWA – 32
(separation distance) = 49 dB(A) LAeq,adj,15min. This is a time varying noise source and complied with the
daytime noise limit of 50 dB(A) LAeq,adj,15min, but exceeds the evening and night-time noise limits of 44
and 41 dB(A) LAeq,adj,15min respectively.




David Moore & Associates Pty Ltd                                                   Our reference: R21054/D3422/Rev.0/25.08.21

Page 19

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Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                        Page 15 of 22


To ensure compliance with the noise limits waste collection vehicles should be limited to accessing the
Facilities Building during the daytime only, from 0700 to 1800 hours.


PATRON NOISE

The dining area will have a capacity of up to 150 diners and is proposed to trade from 0600 hours to
midnight. During the early morning, from 0600 to 0700 hours, it is unlikely that there would be more
than approximately 30 diners present. During the daytime, evening and up to midnight it has been
assumed that there could be up to the maximum capacity, namely 150 diners.

In accordance with Figures 2 and 3 of this report the dining area is to be upgraded with windows and
multi fold walls so that it is possible to enclose the area containing 150 seats, to become an indoor
dining area. The dining area (including the pizza bar) will be licensed for the consumption of alcohol,
and this is controlled by the Office of Liquor and Gaming Regulation (OLGR). It should be noted that as
these areas are licensed noise from patrons and amplified entertainment is under the control of OLGR.

Using the formula for patron noise LWA = 15 × log10(number of patrons) + 64 dB(A), then for the different
time periods the predicted patron noise levels would be:

     •    0600 to 0700 hours:     (15 × 1.48) + 64 = 86 dB(A) LWA for 30 diners and 82 dB(A) for 15
                                  diners;
     •    0700 hours to midnight: (15 × 2.18) + 64 = 97 dB(A) LWA for 150 diners and 92 dB(A) LWA for 75
                                  diners.


Closest Residential to East

The closest residential apartments with direct line of sight to the dining area are Blocks 18 to 21
inclusive. The floor level of these Blocks is elevated at least 12 metres above the dining area, with
Blocks 19 and 20 the closest, at a separation distance of approximately 50 metres. At this elevation,
and given that all of the dining area (for the 150 seated diners) is roofed, there would be line of sight to
approximately 50% of the dining area and the remaining 50% would be obscured from view by the roof.
Therefore, for approximately 50% of the dining area the roof acts as an acoustic barrier between the
diners and the residential apartment Blocks 18 to 21 inclusive.

At this separation distance (and allowing 50% protection to the dining area by the roof) the above patron
noise levels would be:

     •    0600 to 0700 hours:           82 dB(A) LWA – 42 (distance) – 5 (solid balustrade) = 35 dB(A) LAeq,adj,T
                                        with line of sight; and
                                        82 dB(A) LWA – 42 (distance) – 8 (roof over and solid balustrade) = 32
                                        dB(A) LAeq,adj,T.
                                        Combined noise level for 30 diners = 37 dB(A) LAeq,adj,T.

     •    0700 to 1800 hours:           92 dB(A) LWA – 42 (distance) – 5 (solid balustrade) = 45 dB(A) LAeq,adj,T
                                        with line of sight; and
                                        92 dB(A) LWA – 42 (distance) – 8 (roof over and solid balustrade) = 42
                                        dB(A) LAeq,adj,T.
                                        Combined noise level for 150 diners = 47 dB(A) LAeq,adj,T.

     •    1800 to 2200 hours:           97 dB(A) LWA – 42 (distance) – 25 (noise reduction for enclosed dining
                                        area) = 30 dB(A) LAeq,adj,T for 150 diners.

     •    2200 hours to midnight: 97 dB(A) LWA – 42 (distance) – 25 (noise reduction for enclosed dining
                                  area) = 30 dB(A) LAeq,adj,T for 150 diners.




David Moore & Associates Pty Ltd                                                  Our reference: R21054/D3422/Rev.0/25.08.21

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Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                         Page 16 of 22


For the time varying noise of patrons laughing and talking the noise limits are:

     •    daytime (0700 to 1800 hours):                     50 dB(A) LAeq,adj,T;
     •    evening (1800 to 2200 hours):                     44 dB(A) LAeq,adj,T;
     •    night-time (2200 to 0700 hours):                  41 dB(A) LAeq,adj,T.

For the early morning the noise of 30 diners complies with the noise limit, with the dining area
completely open. For the daytime, with up to 150 diners, the noise limit is also complied with, for the
dining area completely open.

For the evening time period, with 150 diners, the noise limit is exceeded by 3 dB(A) for the dining area
completely open and, therefore, at 1800 hours, the dining area would need all windows and operable
walls closed for 150 diners to comply with the evening noise limit. Alternatively, if there were only up to
100 diners present, then their noise level would be 3 dB(A) less than the noise of 150 diners, and the
dining area could remain completely open.

For the night-time period with 150 diners, the noise limit is complied with provided that all of the
windows and operable walls of the dining area are closed.


Closest Residential to North

The next closest residential apartments with direct line of sight to the dining area are to the north –
Block 14, and to the north-north-west, Block 2. Block 14 is approximately 75 metres from the dining
area and has line of sight to approximately 80% of the dining area. Block 2 is approximately 50 metres
from the dining area and has line of sight to approximately 60% of the dining area. For 150 diners 80%
= 120 diners with an associated noise level of 95 dB(A) LWA. For 150 diners 60% = 90 diners with an
associated noise level of 93 dB(A) LWA


Block 14

At a 75 metre separation distance the patron noise levels would be:

     •    0600 to 0700 hours:           85 dB(A) LWA – 46 (distance) – 5 (residential balcony solid balustrade)
                                        = 34 dB(A) LAeq,adj,T for 30 diners;

     •    0700 to 1800 hours:           95 dB(A) LWA – 46 (distance) – 5 (residential balcony solid balustrade)
                                        = 44 dB(A) LAeq,adj,T for 150 diners;

     •    1800 to 2200 hours:           95 dB(A) LWA – 46 (distance) – 5 (residential balcony solid balustrade)
                                        = 44 dB(A) LAeq,adj,T for 150 diners;

     •    2200 hours to midnight: 95 dB(A) LWA – 46 (distance) – 25 (noise reduction for enclosing dining
                                  area) = 24 dB(A) LAeq,adj,T.

For the time varying noise of patrons laughing and talking the noise limits are:

     •    daytime (0700 to 1800 hours):                     50 dB(A) LAeq,adj,T;
     •    evening (1800 to 2200 hours):                     44 dB(A) LAeq,adj,T;
     •    night-time (2200 to 0700 hours):                  41 dB(A) LAeq,adj,T.

The early morning, daytime and evening noise limits are complied with for the above scenarios, for
Block 14, for all of the dining area windows and operable walls open. For 2200 hours to midnight time
period, with 150 diners, the noise limit is exceeded by 3 dB(A) for the dining area completely open and,
therefore, at 2200 hours, the dining area would need all windows and operable walls closed for 150
diners to comply with the noise limit.




David Moore & Associates Pty Ltd                                                   Our reference: R21054/D3422/Rev.0/25.08.21

Page 21

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Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                         Page 17 of 22




Block 2

At a 50 metre separation distance the patron noise levels would be:

     •    0600 to 0700 hours:           83 dB(A) LWA – 42 (distance) – 5 (residential balcony solid balustrade)
                                        = 36 dB(A) LAeq,adj,T.

     •    0700 to 1800 hours:           93 dB(A) LWA – 42 (distance) – 5 (residential balcony solid balustrade)
                                        = 46 dB(A) LAeq,adj,T for 150 diners;

     •    1800 to 2200 hours:           93 dB(A) LWA – 42 (distance) – 25 (noise reduction for enclosing dining
                                        area) = 26 dB(A) LAeq,adj,T for 150 diners;

     •    2200 hours to midnight: 93 dB(A) LWA – 42 (distance) – 25 (noise reduction for enclosing dining
                                  area) = 26 dB(A) LAeq,adj,T for 150 diners.

For the time varying noise of patrons laughing and talking the noise limits are:

     •    daytime (0700 to 1800 hours):                     50 dB(A) LAeq,adj,T;
     •    evening (1800 to 2200 hours):                     44 dB(A) LAeq,adj,T;
     •    night-time (2200 to 0700 hours):                  41 dB(A) LAeq,adj,T.

For the early morning the noise of 30 diners complies with the noise limit, with the dining area
completely open. For the daytime, with up to 150 diners, the noise limit is also complied with, for the
dining area completely open.

For the evening time period, with 150 diners, the noise limit is exceeded by 2 dB(A) for the dining area
completely open and, therefore, at 1800 hours, the dining area would need all windows and operable
walls closed for 150 diners to comply with the noise limit. Alternatively, if there were only up to 100
diners present, then their noise level would be 2 dB(A) less than the noise of 150 diners, and the dining
area could remain completely open.

For the night-time period with 150 diners, the noise limit is complied with provided that all of the
windows and operable walls of the dining area are closed.


Closest Residential to West

The closest residential apartments to the west have no line of sight to the dining area, with the closest
residential in this direction being Block 3 at a distance of approximately 40 metres. The intervening roof
of the Facilities Building provides a noise reduction of approximately 20 dB(A) with all windows and
operable walls open.

At a 40 metre separation distance the patron noise levels would be:

     •    0600 to 0700 hours:           86 dB(A) LWA – 40 (distance) – 20 (roof acting as acoustic barrier) = 26
                                        dB(A) LAeq,adj,T.

     •    0700 to 1800 hours:           97 dB(A) LWA – 40 (distance) – 20 (roof) = 37 dB(A) LAeq,adj,T.

     •    1800 to 2200 hours:           97 dB(A) LWA – 40 (distance) – 20 (roof) = 37 dB(A) LAeq,adj,T.

     •    2200 hours to midnight: 97 dB(A) LWA – 40 (distance) – 20 (roof) = 37 dB(A) LAeq,adj,T.




David Moore & Associates Pty Ltd                                                   Our reference: R21054/D3422/Rev.0/25.08.21

Page 22

Altum Constructions
Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                         Page 18 of 22




For the time varying noise of patrons laughing and talking the noise limits are:

     •    daytime (0700 to 1800 hours):                     50 dB(A) LAeq,adj,T;
     •    evening (1800 to 2200 hours):                     44 dB(A) LAeq,adj,T;
     •    night-time (2200 to 0700 hours):                  41 dB(A) LAeq,adj,T.

The early morning, daytime, evening and night-time noise limits are complied with for the above
scenarios, for Block 3.


AMPLIFIED MUSIC

At the time of preparing this report no detail was available with respect to speaker locations. It has been
assumed that all speakers would be located within that part of the dining area that can be completely
closed off by closing windows and operable walls.

It should also be noted that the dining area will be licensed for the consumption of alcohol and, as such,
the noise of amplified entertainment will be controlled by the Office of Liquor and Gaming Regulation,
together with patron noise. OLGR will require a separate noise impact assessment of amplified
entertainment based on actual source noise level measurements conducted concurrently from 3 metres
from the speakers and at the closest sensitive receptors – in this situation the closest residential
apartments.

The dining area currently has an amplified music noise limit applied by the Office of Liquor and Gaming
Regulation of 75 dB(A) @ 3 metres from the noise source. Even at this low volume the dining area
would need to be fully closed in at 2200 hours, that is, all windows and operable walls closed at 2200
hours.

The amplified entertainment noise limits nominated below are based on calculation only and should be
considered preliminary, as actual amplified music noise level measurements will provide the required
level of detail to determine the actual amplified entertainment noise limits.

The estimated amplified music noise limits for the in-house speakers, with all windows and operable
walls closed, are:

     •    daytime and evening (0700 to 2200 hours) = 110 dB(A) LWA @ 3 m from the speakers – 40
          (distance to closest residential block) – 25 (noise level reduction due to enclosing the dining
          area) = 45 dB(A) LAeq,adj,T. This volume of 110 dB(A) LWA is approximately 90 dB(A) @ 3 metres
          from the speakers;

     •    night-time (0600 to 0700 hours and 2200 hours to midnight) = 105 dB(A) LWA @ 3 m from the
          speakers – 40 (distance to closest residential block) – 25 (noise level reduction due to enclosing
          the dining area) = 40 dB(A) LAeq,adj,T. This volume of 105 dB(A) LWA is approximately 85 dB(A)
          @ 3 metres from the speakers;

In addition to the above any live performer must be required to play through the in-house system. No
speakers (in addition to the in-house system) are to be permitted on site.




David Moore & Associates Pty Ltd                                                   Our reference: R21054/D3422/Rev.0/25.08.21

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Parkridge, 75 Resort Drive, Noosa Heads                                                                         Page 19 of 22




NOISE CONTROL

The noise limits adopted in this noise impact assessment report for the Facilities Building are:

Steady state noise:
    • daytime (0700 to 1900 hours):                         50 dB(A) LAeq,adj,T;
    • evening (1900 to 2200 hours):                         39 dB(A) LAeq,adj,T;
    • night-time (2200 hours to midnight):                  36 dB(A) LAeq,adj,T;

time varying noise:
    • daytime (0700 to 1800 hours):                         50 dB(A) LAeq,adj,T;
    • evening (1800 to 2200 hours):                         44 dB(A) LAeq,adj,T;
    • night-time (2200 hours to midnight):                  41 dB(A) LAeq,adj,T.

All of the noise level impact calculations detailed in this report are to the closest residential external
living areas, namely balconies or courtyards. In consideration of the potential for noise impact inside
the residential apartments, this will be significantly less due the fact that all habitable rooms of all
apartments are fully air-conditioned, enabling external openings to be closed and maintaining an
acceptable level of temperature comfort inside the apartment. Additionally, all sliding glass doors are
fitted with 6 mm thick toughened glass with an Rw 28 to 30. For Block 3 (at least), where there is also
fixed panes of glass above the sliding glass doors to access the balconies, these have 6 mm float glass
with a similar Rw to the sliding glass doors.

In accordance with the Council approval, the following noise control measure requirements should be
noted:

83.       The development shall comply with the Noise Management Plan (Report No:
          R19084/D3295/Rev.4/30.03.20) prepared by David Moore & Associates and dated 30 March
          2020 to the reasonable satisfaction of Council, including:
               a. The necessary and appropriate noise control measures incorporated into the façade of
                  the apartments and within the restaurant/café in the Resort Facilities Building. These
                  measures shall include:
                    i.        Upgraded glazing and air-conditioning to the potentially affected apartments;
                    ii.       Strategically placed wing walls on balconies to screen the apartment and
                              balconies from outdoor dining areas;
                    iii.      Revised hours of operation to no later than midnight for the restaurant/café
                              (indoor area only);
                    iv.       The outdoor dining areas associated with the restaurant/café use is to operate
                              between the hours of 6am and 10pm only;
                    v.        After 10pm, all patrons must be within the building confines with doors/windows
                              closed, except for the ingress and egress of patrons and staff;
                    vi.       The underside of all roof elements over outdoor dining areas associated with
                              the café use are to be lined with acoustic absorptive lining minimum NRC 0.7;
                    vii.      Outdoor dining is confined to the 185m2 roofed area shown on the approved
                              plans.
                    viii.     All amplified noise at the premises must be conducted through a sound limiting
                              device at all times to ensure that noise does not exceed the following:
                                   1. during the daytime and evening (0600 to 2200) must not exceed 92
                                      dB(A) LWA, which is equivalent to 75 dB(A) + 5 = 80 dB(A) LAeq, adj,
                                      T at 3 metres from the speakers.
                    ix.       Any live performer must be required to play through the in-house system. No
                              speakers (in addition to the in-house system) are permitted on site.

          b.        Within 20 business days of the commencement of trading of the restaurant/café use,
                    Council must be provided with a Noise Management Plan which is specific to the use
                    and prepared on the basis of physical and technical assessment of noise from the



David Moore & Associates Pty Ltd                                                   Our reference: R21054/D3422/Rev.0/25.08.21

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Environmental Noise Level Impact Assessment of Facilities Building, Including Internal Dining Option,
Parkridge, 75 Resort Drive, Noosa Heads                                                                        Page 20 of 22


                    restaurant/café use, including both internal and external use areas. The noise
                    management plan must suitably detail physical and management noise control
                    measures.

            c.      The applicant must advise prospective purchasers that a Noise Management Plan has
                    been prepared to manage noise emissions related to the development.

            d.      The Noise Management Plan referred to in Condition 83(b) shall be incorporated in
                    perpetuity in the By-Laws of the Body Corp for the whole development.

            e.      The Noise Management Plan shall include a process for dealing with complaints and
                    specify that the Restaurant/Café Management and Body Corp Manager be responsible
                    for dealing with any noise complaints.

With respect to the above the following noise control measures are already in place or are to be
incorporated into the Facilities Building and all of the closest residential apartments, as applicable. With
respect to the calculation of noise impact detailed in this report, the following noise control measures, as
applicable, have been taken into account:

     1. roof over dining area;
     2. for that part of the dining area which has a roof over, it is possible to accommodate up to 150
        diners in this space, and this space is to become an indoor dining area by closing all of the
        windows and operable walls;
     3. solid balustrades to residential balconies, with the top of the solid component (glass) at least
        900 mm high. Solid pane of glass 800 mm high with a 100 mm gap at the base;
     4. solid full height (and full depth of balcony) masonry walls separating residential balconies and
        acting as wing walls.

Specific to the above Conditions, the following comments should also be noted:

83.a.i:             ALL residential apartments are fully air-conditioned (all habitable rooms) and glazing
                    facing the Facilities Building (for the closest Blocks, namely 2, 3 and 4, as well as 18 to
                    21) is 6 mm thick toughened glass for sliding glass doors and, for any windows above
                    the sliding glass doors, 6 mm float glass, both of which are thicker than what would
                    normally be installed when the original 2006 noise report was prepared.

83.a.ii:            Every residential apartment balcony has full height (and full depth of the balcony) end
                    walls (masonry construction) which are, effectively, wing walls for those apartments not
                    directly in line with the Facilities Building and in particular the dining area.

83.a.iii:           For that part of the dining area which is roofed over, it is possible to accommodate up to
                    150 diners in this space, and this space is to become an indoor dining area by closing
                    all of the windows and operable walls.

83.a.v:             The proposed trading hours are from 0600 to 2400 hours (6:00am to midnight).

83.b:               A Noise Management Plan has been prepared.

83.e:               The Noise Management Plan includes a process for dealing with any noise complaints.

Further to the above the following additional noise control measures are required:

     1. Waste collection to only occur between 0700 and 1800 hours daily;

     2. Delivery vehicles to only access the Facilities Building between 0700 and 1800 hours daily;

     3. Gymnasium to only operate with all external openings (doors and windows) closed. The only
        possible variation to this requirement would be for quiet activities within the gymnasium during
        the daytime;



David Moore & Associates Pty Ltd                                                  Our reference: R21054/D3422/Rev.0/25.08.21

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Parkridge, 75 Resort Drive, Noosa Heads                                                                        Page 21 of 22


     4. Preliminary amplified music noise limits, for the dining area fully enclosed (all windows and
        operable walls closed) are:

               •    day and evening (0700 to 2200 hours): 90 dB(A) LAeq,adj,T at 3 m from the speakers;
               •    night (2200 hours to midnight):       85 dB(A) LAeq,adj,T at 3 m from the speakers;

     5. All speakers for amplified music must be located within that part of the dining area which can be
        enclosed by closing all of the windows and operable walls.

     6. Any live performer must be required to play through the in-house system. No speakers (in
        addition to the in-house system) are to be permitted on site.

     7. Plant and equipment (excluding the kitchen exhaust) can operate 24-hours per day, 7-days per
        week.

     8. Kitchen exhaust fan can be operated on ‘high’ (75%) from 0600 to 1800 hours. From 1800
        hours to midnight the kitchen exhaust fan must only be operated on ‘low’ (50%), or turned off.

     9. Access door into the rooftop plant deck (western side of plant deck) must be kept closed at all
        times.

It is a requirement of Condition 82 (and to a lesser extent Condition 84) that a noise assessment of the
plant and equipment be conducted to confirm compliance with the noise limits. This plant and
equipment noise assessment was conducted on Monday 2 and Wednesday 18 December 2019. With
the kitchen exhaust fan operating on ‘high’ from 0600 to 1800 hours and then, from 1800 hours to
midnight, operating at ‘low’ (50%), together with all other plant and equipment operating 24-hours per
day, all of the steady state noise limits are complied with.


CONCLUSIONS

The Facilities Building of Parkridge is located at 75 Resort Drive, Noosa Heads. The proposed hours of
operation for this Facilities Building are 0600 hours to midnight, daily. Potential noise impacts from the
Facilities Building include:

     1.   delivery vehicles;
     2.   waste collection vehicles;
     3.   plant and equipment;
     4.   patron noise;
     5.   amplified music.

The closest residential to the Facilities Building are:

     •    Block 3 to the west;
     •    Block 2 to the north-north-west;
     •    Block 14 to the north;
     •    Blocks 18, 19, 20 and 21 to the east.

Noise limits have been established for the Facilities Building with due consideration of the following:

     •    Acoustic Quality Objectives, Environmental Protection (Noise) Policy 2008;
     •    ‘background creep’ criteria of the Environmental Protection (Noise) Policy 2008;
     •    plant and equipment noise limits contained in Noosa Council Decision Notice – Minor Change
          (Council reference 132005.1133.13) dated 23 June 2020, specifically Condition 81;
     •    Australian Standard AS 2107:2000, Acoustics – Recommended design sound levels and
          reverberation times for building interiors.




David Moore & Associates Pty Ltd                                                  Our reference: R21054/D3422/Rev.0/25.08.21

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Parkridge, 75 Resort Drive, Noosa Heads                                                                        Page 22 of 22


From the calculations detailed in this report noise control measures have been defined. All of these
noise control measures, as detailed in the Noise Control section of this report, will be in place prior to
the re-opening of the dining area.

The Facilities Building can operate in accordance with the Noise Management Plan from 0600 hours to
midnight, daily, and comply with all of the noise limit requirements of Noosa Council.




David Moore & Associates Pty Ltd                                                  Our reference: R21054/D3422/Rev.0/25.08.21

Page 27

                    Noise Management Plan


                                       Prepared for




Facilities Building, Parkridge, 75 Resort Drive,
 Noosa Heads and Incorporating Dining Area
         Which Can be Fully Enclosed



                          Report No: R21055/D3295/Rev.draft/25.08.21




Draft        24.08.2021     Draft Noise Management Plan
Revision 0   25.08.2021     Noise Management Plan.

Page 28

Altum Constructions
Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads And       Page 1 of 13
Incorporating Dining Area Which Can Be Fully Enclosed



INTRODUCTION

This Noise Management Plan has been prepared for the Facilities Building, Parkridge, 75 Resort
Drive, Noosa Heads, aspects of which have the potential to noise impact the occupants of the nearby
residential apartment buildings.

This Facilities Building comprises:

    •    internal dining area;
    •    pizza bar;
    •    room for cooking classes;
    •    gymnasium, room 1 and room 2;
    •    convenience store;
    •    kitchen;
    •    office;
    •    amenities.

It should be noted that, originally, all of the dining was outdoors (with most of the outdoor dining area
under cover but with no external walls). This outdoor dining area is to be refurbished and extensive
glazing added so that the dining area can be either an outdoor dining area or, when all of the windows
and operable walls are closed, an air-conditioned internal dining area. By closing all of the windows
and operable walls to the dining area patron noise and amplified entertainment noise will be controlled
to acceptable noise levels to all of the closest residential and permit the dining area to be able to trade
until midnight.

Potential noise sources associated with the Facilities Building are:

    •    plant and equipment, which includes air-conditioning, refrigeration and exhaust fans;
    •    delivery vehicles;
    •    waste collection;
    •    patron noise; and
    •    amplified music.

The proposed hours of operation of the dining area of the Facilities Building is 0600 hours to midnight,
daily.

For details of all of the potential noise sources and their associated source noise levels, noise limits,
calculated noise level impact at the closest residential and required noise control measures, refer to
the David Moore & Associates Pty Ltd report titled Environmental Noise Level Impact Assessment of
Facilities Building, Including Indoor Dining Option, Parkridge, 75 Resort Drive, Noosa Heads
conducted for Altum Constructions, Report R21054/D3422/Rev.3/24.08.2021.

Refer Figure 1 for the location of the Facilities Building relative to all on-site residential for Parkridge.
Compliance with the noise limits at the on-site Parkridge residential would also result in noise limit
compliance at all other nearby residential. Figure 2 is the proposed Level 1 floor plan for the Facilities
Building, Figure 3 the proposed seating plan for the dining area and Figure 4 the proposed upper level
1 floor plan for the Facilities Building.


OBJECTIVE

This Noise Management Plan establishes the noise limits for the Facilities Building, together with the
requirements to achieve compliance with these noise limits at all of the closest residential.




David Moore & Associates Pty Ltd                                            Our reference: R21055/D3295/Rev.0/25.08.21

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads And       Page 2 of 13
Incorporating Dining Area Which Can Be Fully Enclosed




                                                 Figure 1
         Site Plan (Top of the Page is Approx. SSE) For Facilities Building and Closest Residential




David Moore & Associates Pty Ltd                                            Our reference: R21055/D3295/Rev.0/25.08.21

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads And       Page 3 of 13
Incorporating Dining Area Which Can Be Fully Enclosed




                                                     Figure 2
                   Floor Plan for Facilities Building, Level 1 (Top of the Page Approx. SSE)




David Moore & Associates Pty Ltd                                            Our reference: R21055/D3295/Rev.0/25.08.21

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads And       Page 4 of 13
Incorporating Dining Area Which Can Be Fully Enclosed




                                                    Figure 3
                           Seating Plan for the Dining Area of the Facilities Building




David Moore & Associates Pty Ltd                                            Our reference: R21055/D3295/Rev.0/25.08.21

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads And       Page 5 of 13
Incorporating Dining Area Which Can Be Fully Enclosed




                                                    Figure 4
               Floor Plan for Facilities Building, Upper Level 1 (Top of the Page Approx. SSE)




David Moore & Associates Pty Ltd                                            Our reference: R21055/D3295/Rev.0/25.08.21

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads And       Page 6 of 13
Incorporating Dining Area Which Can Be Fully Enclosed




NOISE LIMITS

In accordance with the Noosa Council Decision Notice – Minor Change document dated 23 June 2020
(Council reference 132005.1133.13) the following should be noted with respect to noise and the
Facilities Building:

81.      Noise emission from mechanical equipment (air conditioners, refrigeration equipment, or pool
         pumps, etc) shall comply with the following requirements:

         a.        A person must not use equipment on any day if it makes or causes noise to be made:

                   i.       From 10pm to 7am: not more than the higher of either:
                            a.     40 dB(A);
                            b.     3 dB(A) above the background noise level;

                            No audible noise for pool pumps apply during these hours.

                   ii.      From 7am to 7pm: not more than the lower of either:
                            a.     50 dB(A);
                            b.     5 dB(A) above the background noise level;

                   iii.     From 7pm to 10pm:
                            a.     Not more than 3 dB(A) above the background noise level.

84.      The location and noise attenuation for all plant and equipment is to comply with the
         requirement of the Environmental Protection (Noise) Policy and Noosa Council’s Local Law
         No. 12 Control of Nuisances.

In consideration of the above, together with the Acoustic Quality Objectives and ‘background creep’
requirements of the Environmental Protection (Noise) Policy 2008 and Australian Standard AS
2107:2000 Acoustics – Recommended design sound levels and reverberation times for building
interiors, the following noise limits have been adopted for the Facilities Building:

Steady State Noise Source

•        daytime (0700 to 1900 hours):                   45 dB(A) LAeq,adj,T;
•        evening (1900m to 2200 hours):                  39 dB(A) LAe,adj,T;
•        night-time (2200 hours to midnight):            36 dB(A) LAeq,adj,T.

Time Varying Noise Source

•        daytime (0700 to 1800 hours):                   50 dB(A) LAeq,adj,T;
•        evening (1800m to 2200 hours):                  44 dB(A) LAe,adj,T;
•        night-time (2200 hours to midnight):            41 dB(A) LAeq,adj,T.

The above noise limits relate to immediately outside a residential building. The steady state noise
limits are in accordance with Condition 81 of the Noosa Council approval for the Facilities Building.

It should be further noted that condition 83 (iii) states – revised hours of operation to no later than
midnight for the restaurant/café (indoor area only). By closing all of the proposed windows and
operable walls to the dining area the dining area will become an indoor area and satisfy the above
condition, enabling trading to midnight.




David Moore & Associates Pty Ltd                                            Our reference: R21055/D3295/Rev.0/25.08.21

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads And       Page 7 of 13
Incorporating Dining Area Which Can Be Fully Enclosed




CLOSEST RESIDENTIAL

Relative to the Facilities Building (RL 16.55m) the closest residential components of Parkridge are as
follows:

    •    Block 2, approximately 35 metres distant:
             o Level 1, RL 19.95 m, +3.4 metres;
             o Level 2, RL 23.0 m, +6.5 metres;
             o Level 3, RL 26.05 m, +9.5 metres;

    •    Block 3, approximately 18 metres distant:
             o Level 1, RL 16.3 m, -0.3 metres;
             o Level 2, RL 19.35 m, +2.8 metres;
             o Level 3, RL 22.4 m, +5.9 metres;

    •    Block 14, approximately 65 metres distant:
             o Level 1, RL 27.55 m, +11.0 metres;
             o Level 2, RL 30.6 m, +14.1 metres;

    •    Block 19, approximately 50 metres distant:
             o Level 1, RL 34.175 m, +17.6 metres;
             o Level 2, RL 37.175 m, + 20.6 metres;

    •    Block 20, approximately 50 metres distant:
             o Level 1, RL 30.4 m, +13.9 metres;
             o Level 2, RL 33.4 m, + 16.9 metres.

The elevation of some of the Blocks, particularly Blocks 18 to 21, result in the roof over the dining area
acting as an acoustic barrier for some of the diners in this area.


NOISE CONTROL MEASURES


Delivery Vehicles

The source noise level for delivery vehicles was based on data already held by the acoustic
consultant. To comply with the nominated noise limits delivery vehicles for the Facilities Building are
only permitted on site between the hours of 7:00am and 6:00pm daily.


Waste Collection Vehicles

The source noise level for a waste collection vehicle was based on data already held by the acoustic
consultant. To comply with the nominated noise limits waste collection vehicles for the Facilities
Building are only permitted on site between the hours of 7:00am and 6:00pm daily.


Gymnasium

Gymnasium to only operate with all external openings (doors and windows) closed. The only possible
variation to this requirement would be for quiet activities within the gymnasium during the daytime.




David Moore & Associates Pty Ltd                                            Our reference: R21055/D3295/Rev.0/25.08.21

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Incorporating Dining Area Which Can Be Fully Enclosed




Plant and Equipment

Most of the plant and equipment associated with the Facilities Building is located on the roof of the
Facilities Building, in a purpose constructed Plant Deck. This plant deck comprises a concrete floor
and masonry nib walls all round, ranging in height from 800 mm to 1600 mm, an acoustic louvre for
the western end wall (from the top of the nib wall to the underside of the plant deck roof, including an
access door) and roof over. The plant and equipment located on this plant deck includes:

•    kitchen exhaust fan;
•    Daikin RXYQ8AYM air-conditioning unit;
•    Daikin RXYQ16AYM air-conditioning unit;
•    Daikin RXYMQ4AV4A air-conditioning units, two of;
•    Glacier GC 301-B-2.7 refrigeration units, two of;
•    MINT HUCE22-1M refrigeration unit;
•    MINT HUCE-1L refrigeration unit.

In addition to the above there will be an additional four air-conditioning units located on the roof of the
pizza bar (near the pizza oven), which service the dining area when it is enclosed. These air-
conditioning units are Daikin model number RZAV140CV1 with a sound power level of 75 dB(A) LWA
each for normal mode and 71 dB(A) LWA for the night quiet mode.

The noise control measures for the rooftop plant deck are:

1.   western access door to remained closed at all times;

2.   western access door to be fitted with an automatic door closer;

3.   no additional plant and equipment to be added to the plant deck without the prior approval of an
     acoustic consultant;

4.   kitchen exhaust fan can be operated at ‘high’ (75%) until 1800 hours, but from 1800 hours it must
     only be operated at ‘low’ (50%);

5.   plant and equipment (excluding the kitchen exhaust) can operate 24-hours per day, 7-days per
     week.

6.   with all of the plant and equipment operating and the kitchen exhaust fan set to ‘high’ (75%) a
     noise assessment was conducted on the evening of Monday 2 December. The results of this
     noise assessment are that the combined noise of all of the plant and equipment operating and the
     kitchen exhaust set to ‘high’ complies with the daytime noise limit, at all of the closest residential.

7.   with all of the plant and equipment operating and the kitchen exhaust fan set to ‘low’ (50%) a
     noise assessment was conducted on the evening of Wednesday 18 December. The results of
     this noise assessment are that the combined noise of all of the plant and equipment operating
     and the kitchen exhaust set to ‘low’ complies with the evening (1800 to 2200 hour) and night-time
     (2200 hours to midnight) noise limits, at all of the closest residential.

8.   Based on the evening noise assessments plant and equipment noise levels comply with the noise
     limits nominated in Condition 81 (with operating conditions as detailed in this Noise Management
     Plan) for steady state noise sources. This includes the additional four air-conditioning units for
     the dining area, for use when the dining area is enclosed.




David Moore & Associates Pty Ltd                                            Our reference: R21055/D3295/Rev.0/25.08.21

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads And       Page 9 of 13
Incorporating Dining Area Which Can Be Fully Enclosed




Patron Noise

The source noise level for patrons was based on the formula LWAeq = 15 × log10 (number of patrons) +
64 dB(A) (technical paper ‘Prediction of Noise from Small to Medium Sized Crowds (Hayne et al,
2011).

In accordance with Figures 2 and 3 of this report the dining area is to be upgraded with windows and
multi fold walls so that it is possible to enclose the area containing 150 seats, to become an indoor
dining area. The dining area (including the pizza bar) will be licensed for the consumption of alcohol,
and this is controlled by the Office of Liquor and Gaming Regulation (OLGR). It should be noted that
as these areas are licensed noise from patrons and amplified entertainment is under the control of
OLGR.

The assumed patron numbers, for the purpose of calculating noise impact, are:

    •    0600 to 0700 hours:          30 patrons;
    •    0700 to 1800 hours:          150 patrons;
    •    1800 to 2200 hours:          150 patrons;
    •    2200 to midnight:            150 patrons.

Based on these patron numbers for the different time periods patron noise impact was calculated to all
of the closest residential, namely Blocks 2, 14, 18-21 and 3 and 4. With due consideration of the
following:

    1. residential elevated above the outdoor dining area and the roof of the dining area acting as an
       acoustic barrier for some of the diners (particularly Blocks 18 to 21);

    2. angle of view to the outdoor dining area;

    3. barrier effect of the intervening roof of the Facilities Building (for Blocks 3 and 4);

    4. top of solid balustrading at least 900 mm high (solid section of balustrade is 800 mm high
       glass with a 100 mm gap at the base) to the following balconies:

              •    Block 2, south facing balconies;
              •    Block 3 and 4, eastern facing balconies;
              •    Block 14, southern aspect of balconies;
              •    Block 18, 19, 20 and 21, west facing balconies.

patron noise was calculated to the closest external living areas and compared to the time varying
noise limit criteria. For all of the above residential Block balconies the daytime, evening, night-time
period (2200 hours to midnight) and early morning noise limits were complied with.

All of the above is with respect to patron noise impact to the closest residential external living areas,
the night-time noise criteria for which also equates to immediately inside the apartment with windows
and doors open.

Inside the closest residential apartments, with windows and doors closed, the noise level of patrons
would be at least 15 to 20 dB(A) less and easily comply with the internal noise criteria.

The noise control measures for patron noise in the dining area are:

    •    dining not to commence trading until 6:00 am daily;
    •    from 0700 to 1800 hours dining can occur for up to 150 patrons, daily, with all windows and
         operable walls open;
    •    from 1800 to 2200 hours outdoor dining can occur for up to 100 patrons, daily, with all
         windows and operable walls open;



David Moore & Associates Pty Ltd                                            Our reference: R21055/D3295/Rev.0/25.08.21

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads And      Page 10 of 13
Incorporating Dining Area Which Can Be Fully Enclosed



    •    from 1800 to 2200 hours indoor dining can occur for more than 100 diners and up to 150
         diners, provided that all windows and operable walls to the dining area are closed;
    •    from 2200 hours to midnight indoor dining can occur for up to 150 diners, provided that all
         windows and operable walls to the dining area are closed;
    •    dining area, with all of the windows and operable walls closed, provides a minimum 25 dB(A)
         noise level reduction from inside to outside;
    •    dining area not to trade after midnight, daily;
    •    dining not to extend beyond the dining area;
    •    top of solid balustrading at least 900 mm high (solid section of balustrade is 800 mm high
         glass with a 100 mm gap at the base) to the following balconies:
             o Block 2, south facing balconies;
             o Block 3 and 4, eastern facing balconies;
             o Block 14, southern aspect of balconies;
             o Block 18, 19, 20 and 21, west facing balconies

Compliance with the above will also result in noise limit compliance with all ‘off-site’ residential.

It should also be noted that the dining area has a Liquor Licence and therefore patron noise limits and
noise control is a matter for the Office of Liquor and Gaming Regulation.


Amplified Music

The dining area has a Liquor Licence and, therefore, the noise limits for amplified entertainment (and
patron noise) will be detailed on their Liquor Licence.

To establish amplified music noise limits the Office of Liquor and Gaming Regulation will require an
actual amplified music noise assessment to be conducted. This will need to include background noise
assessments at 2200 hours and midnight, to define the residential noise limits, as well as an
assessment of actual amplified music conducted concurrently from 3 metres from the speakers and at
the closest residential.

As a preliminary indication of the permissible volume which achieves compliance with the time varying
noise limits, the amplified music noise limits for the in-house speaker system for the dining area, with
all windows and operable walls closed, are:

    •    daytime and evening (0700 to 2200 hours) = 110 dB(A) LWA @ 3 m from the speakers – 40
         (distance to closest residential block) – 25 (noise level reduction due to enclosing the dining
         area) = 45 dB(A) LAeq,adj,T. This volume of 110 dB(A) LWA is approximately 90 dB(A) @ 3
         metres from the speakers;

    •    night-time (0600 to 0700 hours and 2200 hours to midnight) = 105 dB(A) LWA @ 3 m from the
         speakers – 40 (distance to closest residential block) – 25 (noise level reduction due to
         enclosing the dining area) = 40 dB(A) LAeq,adj,T. This volume of 105 dB(A) LWA is approximately
         85 dB(A) @ 3 metres from the speakers;

For the above amplified music noise limits the noise control measures are as follows:

    •    all dining area windows and operable walls closed;
    •    dining area, with all of the windows and operable walls closed, provides a minimum 25 dB(A)
         noise level reduction from inside to outside;
    •    all speakers located just below ceiling height;
    •    all speakers directed downwards;
    •    no speakers in addition to the in-house speakers are permitted on site;
    •    any live performer must play through the in-house system.




David Moore & Associates Pty Ltd                                            Our reference: R21055/D3295/Rev.0/25.08.21

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads And      Page 11 of 13
Incorporating Dining Area Which Can Be Fully Enclosed




General

The following additional noise control measures have been incorporated into the Facilities Building:

    1. Dining area is roofed over;

    2. For that part of the dining area which has a roof over, it is possible to accommodate up to 150
       diners in this space, and this space is capable of being fully enclosed by closing all of the
       windows and operable walls;

    3. Trading hours for the dining area is limited to 0600 hours to midnight daily.

    4. In accordance with Noosa Council Condition 85, once the Facilities Building is completed final
       certification is required from an appropriately qualified acoustic consultant confirming that all of
       the noise control requirements of the approval have been complied with.

The following additional noise control measures have been incorporated into all of the residential
apartments:

    1. ALL residential apartments are fully air-conditioned (all habitable rooms);

    2. Residential apartment glazing facing the Facilities Building (for the closest Blocks, namely 2, 3
       and 4, as well as 18 to 21) is 6 mm thick toughened glass for sliding glass doors and, for any
       windows above the sliding glass doors, 6 mm float glass, both of which are thicker (and
       provide greater noise reduction) than what would normally have been installed when the
       original 2006 noise report was prepared.

    3. Every residential apartment balcony has full height (and full depth of the balcony) end walls
       (masonry construction) which are, effectively, wing walls for those apartments not directly in
       line with the Facilities Building and in particular the outdoor dining area.

    4. Top of solid balustrading at least 900 mm high (solid section of balustrade is 800 mm high
       glass with a 100 mm gap at the base) to all residential balconies, with this solid balustrading
       acting as an acoustic barrier.


Complaint Response

In the event of a complaint about noise being received, the person taking the call will record as much
information as possible, including:

    •    complainant’s full name;
    •    complainant’s address;
    •    complainant’s contact telephone number (mobile or land line);
    •    nature of their complaint, for example, time that the noise was audible, location where the
         noise was audible (inside or outside residence), type of noise – continuous or stop/start or
         varying over time, likely source of noise such as air-conditioning units, pump, etc.

Refer Attachment A for a copy of a Complaint Response Form.

After obtaining the above detail (or as much detail as the complainant is willing to provide) the person
taking the complaint to advise the complainant that there is a Noise Management Plan in place for the
Facilities Building and that this requires that both the Facilities Building Manager as well as the Body
Corporate Manager will be involved in the investigation of their complaint. The complainant should
also be advised that if it is found that there has been non-compliance with this Noise Management
Plan that action will be taken to ensure that the breach does not occur again.




David Moore & Associates Pty Ltd                                            Our reference: R21055/D3295/Rev.0/25.08.21

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At the conclusion of the call copies of the Complaint Response Form will be passed to the Facilities
Building Manager and the Body Corporate Manager, who will jointly investigate the complaint. This
investigation must determine whether or not the noise complained of did in fact come from Parkridge
Noosa. If the noise did come from Parkridge Noosa and it was a non-compliance of this Noise
Management Plan then action must be taken to ensure that it does not occur again.

Body Corporate Manager or Facilities Building Manager to contact the complainant and advise the
outcome of the investigation of their noise complaint and, as applicable:

    •    noise was not from Parkridge Noosa; OR
    •    noise was from Parkridge Noosa but occurred within the permissible operating times/within the
         permissible noise limits of the approved Noise Management Plan; OR
    •    noise was from Parkridge Noosa and did occur outside of the permitted operating times/was
         above the permissible noise limits of the approved Noise Management Plan and that
         measures have been taken to ensure that it does not occur again.

If necessary an acoustic consultant could be engaged to assess noise impact regarding the noise
source being complained about and, if applicable, noise control measures nominated.

A noise impact assessment is to be undertaken upon completion of the Facilities Building.

All noise complaints are to be documented on the Complaint Response Form and stored by the Body
Corporate for a minimum of 3 years.




David Moore & Associates Pty Ltd                                            Our reference: R21055/D3295/Rev.0/25.08.21

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads And      Page 13 of 13
Incorporating Dining Area Which Can Be Fully Enclosed




                                                  ATTACHMENT A



                             COMPLAINT RESPONSE FORM - PARKRIDGE NOOSA

General Information                               Complaint Information Details
Date:
Time:
Type of Complaint:
noise, dust, etc)
Communication Method:
(letter, phone, personal, etc)
Complainant Contact Details
Name:
Address:


Telephone Number:
Weather Conditions at Time of Complaint
General Description:
(overcast, sunny, raining, foggy, etc.)
Wind Direction:
Wind Speed:
Summary of Complaint Response:




Investigation Details:




Person Responsible for Investigation:
Name:
Signature:
Telephone number:
Action Taken:




Date:




David Moore & Associates Pty Ltd                                            Our reference: R21055/D3295/Rev.0/25.08.21

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