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2015-04-28 Planning and Organisation Committee Agenda

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PLANNING & ORGANISATION COMMITTEE MEETING AGENDA    28 APRIL 2015




                                                   Page 137 of 211

PLANNING & ORGANISATION COMMITTEE MEETING AGENDA                                                                                   28 APRIL 2015

                           OUR SYSTEMS & PROCESSES
                          Measure                                                                                 Measure
                           Operational Plan (progress of initiatives)                                             Number of online payments made via Council's website
                           Purpose                                                                                Purpose
                           Indicate level of delivery of adopted initiatives                                      Identify growth of online services
                        [400% -———        4                                                                       2500
                                                                                                                  2250
                            80%                                                                                  2000
                             60%                                                                                  1750
                                                                                                                  1500
                            40%                                                                                   1250
                             20%                                                                                  1000
                                                                                                                   750
                              0%               T            r           r            r           :                 500
                                    CEOs Office   Executive  Community    Corporate    Planning &                  250
                                                  Office      Services     Services   _Infrastructure                0
                                  Not Started   wOnTrack    Behind Schedule    Complete                                   July   Aug = Sept    Oct    Nov    Dec     Jan    Feb    Mar
                           Comment                                                                                Comment

                           Measure
                           Number of online requests for service lodged via Council's website
                           Purpose
                           Identify growth of online services
                           200. =—— SS aS

                           150 +

                           100 +

                            50

                             0                                                                   ,
                                  July   Aug   Sept    Oct     Nov   Dec      Jan    Feb    Mar
                           Comment

                                                                                                                                 Page 137 of 211
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