2014-04-28 General Committee Meeting Agenda Pages 65-200

Page 152 of 200

DEPARTMENT                                   EXECUTIVE OFFICE
Corporate Program                            Communication & Governance — Complaints Management and Right to
                                             Information

Program objective
To ensure Council is open, fair and responsive in meeting its legal obligations to complaints received and requests for information

           ;                                a                                                                                  Responsible
       rat aco                         TA Tali ar ages                                            eT      s)
                                                                                                                                WY Ela t-t-
Complaints Management and Right to Information
                      Develop and implement Public Interest                      L           :          /                     Chief of Staff
                      Disclosure Management Program and                         Public Interest Disclosure register completed and on
                      Procedure including the responsibility for                Internet.
                      coordinating claims and the establishment of a Completed
                      disclosure register

                     Coordinate training for managers and                       RTI - Staff Liaison Officers have established, Chief of Staff
                        pervisors.                                                S                      been
                                                                                training undertaken.
                                                                 Completed

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