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2017-04-18 GC Agenda Att 3 to Item 5 Business Plan Cooroy Memorial Hall

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                                                           Attachment 3, Item 5
                                                           General Committee Agenda
                                                           18 April 2017




                Business Plan for the future
                     operation of the

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        Cooroy Memorial Hall
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                         ‘We Must Remember’
                 Honour those who fight for our Freedom
                           A new beginning


Cooroy Memorial Hall Association Inc.

18 March 2017




 [Mailing Address]                 [Phone]           [Email]
 Secretary Cooroy Memorial         p. 0402052558     [email protected]
 Hall Association Inc              p. secretary      [email protected]
 32 Spitfire Lane Cooroy 4563      0403210763
                                   f. 07 5442 7013
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Section 2

Contents
       Contents ....................................................................................................1
    1.
    Executive Summary ....................................................................................3
     1.1 Highlights ............................................................................................. 3
     1.2 Mission Statement ............................................................................... 3
     1.3 Objectives ............................................................................................ 3
     1.4 Keys to Success .................................................................................. 4
     1.5 Financials............................................................................................. 4
    2.Governance ................................................................................................5
     2.1 Governance ......................................................................................... 5
     2.2 Legal Entity .......................................................................................... 5
     2.3 Committee Structure ............................................................................ 6
     2.4      Committee Qualifications/Experience ................................................. 6
    3.
    Description of Business..............................................................................9
     3.1      Overview............................................................................................. 9
     3.2      Community benefit .............................................................................. 9
     3.3
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              Location ............................................................................................ 10
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     3.4      Interior............................................................................................... 11
     3.5      Hours of Operation ........................................................................... 13
     3.6      Future Hall Use ................................................................................. 13
     3.7      Special Purchases Summary ........................................................... 14
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     3.8      Purchases; Considered Supplier Summary...................................... 14
     3.9      Management Summary ................................................................... 15
     3.9.1 Strategy and Implementation .............................................................15
     3.9.2 Committee Operations .......................................................................16
     3.9.3 Grants ................................................................................................17
     3.9.4 Fundraising ........................................................................................18
     3.9.5 Community Contribution ....................................................................18
    4.Financial ...................................................................................................19
     4.1 Addendum to CMHA Inc. Budget Forecast ....................................... 19
     4.2 Banking ............................................................................................... 21
     4.3 Budget Forecast ................................................................................. 22
1

Section 3

      4.4 Profit Summary ................................................................................... 22
      4.5 Start-Up Expenses.............................................................................. 23
      4.6 Break-even Analysis ........................................................................... 23
    5. Marketing ................................................................................................23
      5.1 Market Analysis ..................................................................................23
      5.2 Consultation ....................................................................................... 23
      5.3 Competition........................................................................................24
      5.4 Marketing Strategy............................................................................. 25
    6. History ......................................................................................................26
     6.1 A Dedicated Memorial ........................................................................ 26
     6.2 History of Cooroy Memorial Hall ......................................................... 27
    7. Appendix ............................................................................................... 29
     7.1 Miscellaneous Documents ..................................................................29
     7.2 Summary of Past/Prospective Renter Suggestion feedback...............29
      7.3 Comparison Documents re Hire Rates & Conditions ........................ 31
      7.4 Hall Hire considerations ..................................................................... 32



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      7.4 Putting the theory to the test: ..............................................................33
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      7.5 Proposed Booking process ................................................................ 33
      7.5.1Draft booking form could look something like this: .............................34
                                                                      .
      7.6 Examples of renter/community enthusiasm and support: ..................37
      7.7 Definition of Roles.............................................................................. 39
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      7.7.1 Role of the President (Chair) .............................................................39
      7.7.2 Role of the Vice President (Vice Chair) .............................................39
      7.7.3 Role of the Treasurer .........................................................................39
      7.7.4 Role of the Secretary .........................................................................39
      7.7.5 Sub-Committees ................................................................................39
      7.7.6 Building Sub-Committee ....................................................................40
      7.7.7 Operations Sub-Committee ...............................................................40
                                                                                        .
      7.7.8 Specialty & Independent Committee Members ..................................40
      7.7.9 Absent events ....................................................................................40



2

Section 4

1. Executive Summary
1.1 Highlights
1. On Wednesday 4th January, 2017 Cooroy Memorial Hall Association was formed at a public
   meeting of 52 attendees; 43 of those joining the association and willing to incorporate. The
   meeting democratically elected 15 committee members. Subsequent meetings agreed to
   adopt the model rules and set out objectives. Application for Incorporation was made and
   was successful. An ABN 34 665 906 713 is approved, a bank account established with
   Bendigo Bank, current application for Charity Status and consideration of Public Liability,
   Volunteer and Executive’s insurances quotes.


2. Building repair estimates, offers of in-kind labour and materials have been positive and work
   could commence as soon as possible after a tenure agreement with Council. Completion of
   all required repairs could be expected within budget in the latter half of 2017.

1.2 Mission Statement
1. The Cooroy Memorial Hall Association Inc. recognises the changing demographic of Cooroy
   and the need for a venue to provide for social activities that form a vital part of the health and
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   well-being of Cooroy and district. CMHA Inc. in collaboration with council will re-open and
   restore the Cooroy Memorial Hall in its original location, and resume its primary functions;
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   •   a memorial to the sacrifices of the servicemen and women of the Cooroy District;
   •   a versatile public venue for social and cultural activities; a unique place not catered for by
       other buildings;
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   •   heritage and history of the community; the hall having been a prominent building in the
       town’s heart since the beginning of Cooroy.

   •   Personal connections with the hall and its community


2. CMHA Inc. will be working with local groups and governments to make the hall a place the
   district will be proud of, further promoting cultural heritage, memorabilia and local
   personality. This hall is more than a building. It forms a part of the social fabric of this
   community. It is the mission of CMHA Inc. to preserve the Memorial Hall for the people.

1.3 Objectives
1. To maintain the character of the hall for future community use remembering the history of
   the hall and its original community purpose;
2. To maintain the hall in good condition in partnership with community and government;


BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                      MARCH 2017          3

Section 5

3. To manage the use of the hall on behalf of Cooroy and district, meeting the community’s
   social and cultural needs
4. To build on the cultural capacity of the Cooroy community through engagement in activities
   at the hall.

1.4 Keys to Success
1. The key to success for Cooroy Memorial Hall Association Inc is the drive and dedication of
   its members; members like Harry Kirk, and other local tradespeople under Harry’s direction
   who will donate their time extensively; a district with huge heart for this project. The
   professional skill-set of the committee members in heritage, architecture, engineering,
   building and design will ensure that the hall’s original features are preserved, honouring the
   strong personal connections between hall and community, whilst upgrading necessary
   facilities to meet current standards. This is a great asset and will be the key to success.

1.5 Financials.
1. CMHA Inc. has been conservative in outlining budgetary estimates to ensure the Hall’s re-
   opening is achievable and satisfactory to all stakeholders within realistic timeframes.
   Rallying public support and liaising with local business and community re intentions and
   goals, consultation with past and future clients/hirers/community groups, promoting new
   interest from other local events and individuals who have interest in the hall as a venue have
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   been major roles for CMHA Inc. This will equate to preparedness for the re-opening of the
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   hall later this year, increasing profit margins immediately.


2. Usage estimates and fee structures have been gathered through consideration of comparable
   halls in the region. The Cooroy Memorial Hall will be available for hiring between 6am-
   midnight, 7 days a week and is expected to have realistic tenancy rate of 40%. The fee
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   schedule will consist of a base rate subject to normal fluctuations of $20 per hour for the
   main floor and will attract additional costs such as the use of kitchen, bar, stage, equipment
   and other assets. A cleaning fee of 10% will be additional to all hirers. A bond and public
   liability insurance will be required prior to all bookings.


3. Conservative annual income is estimated at $46,940 including Noosa Shire Council
   commitments of a yearly contribution of $12,000 for maintenance. The Hall has been added
   to their own assets insurance and the lawn and gardens added to Council’s grounds
   maintenance contract. Outgoings are estimated at $36,090 per annum. Budgeted Profit of
   $10,850 will fund purchasing of new equipment, interior enhancements, gardening etc. This
   will further attract new hirers to the venue. In the long-term the hall may require less
   financial assistance from council if expectations are met.




BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                    MARCH 2017            4

Section 6

4. Public sentiment in the past 18 months of closure has been one of anticipation to have
   Cooroy’s hall returned to public use with necessary repairs and refurbishments. CMHA
   Inc.’s vision includes multiple new uses for the Hall taking full advantage of the size,
   location and heritage character of the building. Once renovated, the Hall is expected to
   achieve long term, sustainable financial viability.



2. Governance
2.1 Governance
1. Cooroy Memorial Hall Association Inc. is currently comprised of 15 committed members
   with professional expertise and community skill operating according to the Department of
   Fair Trading model rules and “Smart Business” booklet.
2. Since Incorporation, the CMHA Inc. has met fortnightly to discuss planning, roles and
   responsibilities of members, ensuring the success of this important project. Key areas of
   governance are defined as:
   •   Design/ Building/ Construction
   •   Operations/ Management
   •   Grants and Fundraising
   • Heritage and Community Engagement     t
3. All members are experienced and respected members of the community with long and
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   productive history within their industries and community. Significant advantages are gained
   from this open, inclusive and democratic governance model; input from all aspects of the hall
   being considered in any decision.

2.2 Legal Entity
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1. Cooroy Memorial Hall Association Inc. became a legal entity on the 24 January 2017 with a
   membership of 43. Incorporation Number: IA56629
2. ABN. 34 665 906 713
3. The committee has developed a good governance model for future committee members to
   follow ensuring the ongoing successful operations of the hall.




BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                   MARCH 2017        5

Section 7

2.3 Committee Structure
Elected, moved and seconded by General Meeting on Wednesday 4th January, 2017
  2.3.1 MANAGEMENT COMMITTEE
       to have voting rights according to model rules
       Executive:
       Paul Kluck, President; Louise Jorgensen, Secretary; Carol Johnston, Treasurer
       Vice-president: Ray Kelly JP [Qual.] and QCAT JP.
       Building Sub-Committee Chair: Phil McGrath
       Operations Sub-Committee Chair: Lynelle Bayfield
       Yvonne Pattinson OAM, JP [Qual.]
       Legal representative: Pamela Sweetapple
       Historical and RSL representative: Amy Dwyer
  2.3.2 SUB-COMMITTEES
       to have no formal voting rights unless part of the management committee according to
       model rules.

   a) Building Sub-committee
       Role: building proposal, consultation and implementation of building plans:
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       Phil McGrath (Chair), Graham Williams, Richard Muhling, Barry Bayfield
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   b) Operations Sub-committee
       Role: business operations incorporating hall coordination, grants and fund-raising:
       Lynelle Bayfield (Chair), Wendy McGrath, Heather Ford, Caroline Foxon
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2.4 Committee Qualifications/Experience
   Paul Kluck:
   Management / Electrician 25 years, full time employee Government owned corporation. Has
   renovated 2 Old Queensland homes and still lives in one on the outskirts of Cooroy. Volunteer for the
   Cooroy Originals music event since its inception in Cooroy.

   Louise Jorgensen:
   Born and raised in Cooroy, Louise's connection to the town and its history carries on from her
   father's long service to Australian Defence Forces, the RSL and his ongoing involvement in
   commemoration services since 1958. Louise has many years’ experience in Cultural Heritage
   Management through employment with the Queensland Museum and Museum of Tropical
   Queensland, as well as project based heritage work in the Noosa Shire.

   Carol Johnston:
   Accountant/Registered Tax Agent. Current: Treasurer of Sunshine Butterflies, Vice President of
   local rowing club, Assistant Governor for Rotary District 9600, Youth Director and Major Events
   Manager for Cooroy Rotary Club.
BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                        MARCH 2017           6

Section 8

   Ray Kelly JP [ QUAL] and QCAT JP:
   Self- employed 55 years including auto electrical shops, caravan business, petrol station, Manager of
   pine trees caravan park, owned the traders hut in Hasting Street, servo and boat hire, Cooroy sports
   and leisure for 21 years. A Noosa shire councilor for 23 years. Member of community groups many
   years and original chairperson, Rural Fire brigade, Cooroy local Ambulance committee,
   Chairperson of the Cooroy country carnival committee. This raised funds for the hall.

   Phil McGrath:
   Retired Civil Engineer, 18 years with State and Local Government including departmental
   management; 22years as a partner in a private local Consulting Engineering practice.

   Graham Williams:
   Self-employed Building Contractor -Commercial and Domestic (retired), 4 years’ service 9th Batt
   RQR, 11 years Lions club member, President Eumundi State School P & C - 2 years, Treasurer
   Noosa Rowing Club - 1981 – 1984, Treasurer Cooroy Soccer Club - 1982 – 1985; Rotary Club
   Noosa - 26 years; Past President, current member; Participant in RAWCS overseas aid project

   Richard Muhling:
   Retired Architect. Formerly practiced as Architect over 35 years -13 years in government, 25 years
   Brisbane and Sunshine Coast. Relevant heritage experience includes refurbishment/adaptive re-use
   of Gympie Art Gallery (Heritage listed), Old National Bank, Gympie; Old Gympie Courthouse,
   Gympie Railway Station (for Mary Valley Heritage Railway), Old Eumundi Hospital, St Mary's
   Convent, Maryborough; Heritage report Cooroy sawmill for Noosa Council.

   Barry Bayfield:
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   Estimator & Management multi-faceted small business employing 25/30 people, Steel construction &
   Fabrication, protective coatings industry, 20 years, currently self-employed. 12 years P & C
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   Executive Committee as President or Treasurer; Dancesport Association Sunshine Coast.

   Lynelle Bayfield:
   Estimator, Designer, Management, Self-employed 40 years, now retired. Experience in writing
   contracts, business proposals and Tenders on large projects. Interior Design /Colour Consultant;
   Commercial Lounge/Furnishings/Floor Covering/Bridal Industry; Commercial Art and Web Design;
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   Treasurer Cooroy/Pomona Younger Set 2 years, Dancesport Association Sunshine Coast.

   Born in Cooroy and proud to be great, great grand-daughter of James Duke. “The only buildings
   were the office of James Duke and the Station Master’s residence ..Cooroy in 1906” extract from
   Cooroy history.

   Wendy McGrath:
   Artist, Interior Designer, teacher, curator, recipient of numerous Grants and Awards recently the
   Noosa Biosphere Environmental Art Award, Design experience includes working with local
   architects on commercial and domestic projects. Experience in successful grant applications, and
   curating exhibitions and events.

   Heather Ford:
   Retired nurse of 33 years. Retired SES member of 10 years, Retired Fire-fighter (Aux) of 3 1/2 years,
   Fundraiser for many different charities & organisations. Noosa Shire Citizen of the Year 2003.




BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                         MARCH 2017              7

Section 9

   Caroline Foxon:
   30 years coordinating cultural heritage projects for local government on the Sunshine Coast, many
   funded through successful grant applications, and 3 years assessing grant applications for local
   government.

   Yvonne Pattinson OAM; JP (qual.):
   Received an OAM for service to the community which included 48 years on many committees,
   including sporting, Red Cross, schools etc. Received the Sunshine Coast Sports volunteer of the year.
   Spent 2012 fundraising for the hall. Also, a JP (qual).
   Managed a major sporting venue for 8 years and organized many events at local, district and state
   level.

   Pamela Sweetapple:
   Journalist for the Courier Mail and The Australian, as a government press secretary, editor
   (Queensland Law Handbook), and in PR for various government departments going to the bar in
   1995. Practised as a barrister in Brisbane for the last 22 years; planning to open a solicitor's
   practice in Emerald Street Cooroy next year.

   Amy Dwyer:
   Born and raised in Cooroy; Receptionist & Nursing career; Charity work; previously treasurer
   Nursing staff social committee a number of years; Long history with the hall re wedding reception in
   1971, participating in dancing concerts and classes.

   Very proud to be a descendant from one of the first pioneer families of Cooroy and District; family
   having been involved in the building of various structures in Cooroy including the Memorial Hall;
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   Great grandfather, grandfather and father at one time being trustee of one or all of those buildings.
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   “Joined the fight to save the Memorial Hall because it has happy memories for me and deserves
   another take at life.”

   This fitting statement from Amy applies as a common bond to all association members
    Dr


BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                          MARCH 2017             8

Section 10

3. Description of Business
3.1 Overview
1. Cooroy Memorial Hall has a demand for the space it provides to a variety of community
   activities; many of which have been without a hall since its closure. This Hall, under the
   management of CMHA Inc. will boast features of availability, location, pricing structure and
   suitability of use that are not provided by another existing venue in this local area.

2. Media release to the general community has been received with huge support for the re-
   opening of the hall. Offers of help have been generous. CMHA Inc. will continue promotion
   of projected future uses including weddings, concerts, classes, festivals, meetings and similar
   through the generosity of organisations such as Cooroy Chamber of commerce, council,
   information kiosks, local papers, website, Facebook, etc.

3. Additionally, CMHA Inc., through its building sub-committee, will manage the repairs
   necessary to re-open and upgrade the hall to meet current standards as per building proposal
   supplied separately. Ongoing maintenance and repairs will be monitored and carried out as
   required through funding from rental income, council contribution and other grants and fund-
   raising activities.

3.2 Community benefit
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1. Community benefit extends far beyond providing a place for community activity. Promotion
   of the hall will focus on these community benefits:
1.1      Health
      Indoor sporting and exercise based activities promote a healthier community. Few halls
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      have the size or the suitable floor surface as the Memorial Hall for such activities as
      DanceSport and ballroom dancing with many grand events held there since it’s construction
      in the 1920’s. Many of the past and future renters of the hall involve dance and exercise of
      one form or another. University studies are available to show dancing to be the best activity
      by approx. 70% margin, for the prevention of dementia and mobility type ailments. Other
      activities could include indoor bowls, table tennis, personal exercise training, yoga, martial
      arts and many more.

1.2     Business Opportunity
      Weddings and Events increase local business opportunities. Once restored with fresh paint,
      softer colours and a few special touches, this hall, with its heritage features, is perfect for
      nostalgic weddings and similar events with a capacity to attract many new visitors to the
      area. Visitors may stay a weekend, spend their time and money in our locality, generating
      local revenue.




BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                       MARCH 2017         9

Section 11

1.3     Social Interaction
      The hall provides sheltered space to hold senior citizen’s events such as arts and crafts
      markets. These activities keep our elderly community active and socially interactive. The
      mental benefits of purpose in life are immense. Pocket money is earned to spend or donate
      back to the community. Outdoor markets pose the issue of weather conditions and the
      erection of marquees. The loss of the hall has seen the markets with no home to go to and
      very keen to see it re-open.
      Meetings, concerts, social classes and activities also benefit mental health, interaction and
      the sharing of knowledge.

1.4     Memorabilia
      The hall has through its history, housed memorabilia which is highly valued by the local
      community. These items currently have no home and some are of great significance dating
      back to World War 1. The vision of CMHA Inc. is to expand on the display of stored items
      and to provide as part of the hall’s activities, a museum/information centre for visitors,
      centrally located in the main street.


1.5      Cultural
      Activities such as festivals, exhibitions, memorial events and concerts within the hall and the
      local community will attract visitors from far afield increasing business and revenue to the
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      district as well as promoting the cultural diversity of our area.
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3.3 Location
1. Location is key to success of any business including a hall. It should be noted that the current
   site of Cooroy Memorial Hall was chosen by a ballot of the people in 1921 being preferred
   site over a position between town and the showgrounds. The hall was to be a larger building
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   for the growing community and a lasting memorial to service men and women who died in
   the defence of this country. To some in this community, moving or demolishing the hall
   amounts to same thing as interfering with a grave site. This must be a key consideration in all
   decisions. As a last resort, only, the option of moving the hall could be considered.
   Community emotion would be strongly against this and CMHA Inc. preferred option by
   unanimous committee decision, is to leave the hall in its current location and restore the hall
   to better than previous condition.

2. Achieving successful use and viability targets, will rely heavily on the hall’s central location
   in the main street of Cooroy. For renters, this is advantageous because there is no isolation;
   police do a regular drive-by. Dinner at the RSL and local restaurants is often mentioned in
   conjunction with attending a class or event, a quick dash to the newsagent, pharmacy or IGA
   for requirements; local businesses are benefited by the hall. Notices can be placed at the hall
   with easy visibility, easy access, easy parking. These little things make for a successful hall.


BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                      MARCH 2017            10

Section 12

3.4 Interior
1. Cooroy Memorial Hall has a wealth of possibility for improvement in appearance and
   occupancy. The heritage character of the building is unique. The hall has most of the
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   wonderful features that were included when it was built, including heritage style windows,
   pressed metal linings, high ceilings and natural ventilation. Other halls in this vicinity have
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   lost these features and may never regain them. The expertise of the committee members in
   heritage, architecture, engineering and design will ensure that the heritage features and value
   of the hall is retained. Essential facilities such as disability requirements, kitchen and
   bathrooms will be updated to a high standard to meet current regulations. This will encourage
   higher rental and increased demand for the facility from the wedding industry and other
    Dr

   event managers/organisers.

2. The interior color palette is envisaged to be a mix of soft creams/neutrals enhancing the
   feeling of space, light and softness required to encourage clientele for weddings and a more
   inviting atmosphere for prospective hirers. Voluntary professional colour coordination is
   offered by Queensland Commercial Furnishings.

3. The CMHA Inc. is committed to ensuring the history of the hall and relation to returned
   service persons is honoured through appropriate and quality display of memorabilia.

4. Consultations with previous and prospective hire clientele have identified a number of key
   improvements for possible inclusion in hall renovations. Some inclusions exist in the
   building proposal now and some will be considered at a later time when funds permit.
   Summary of consultation included in Appendix.


BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                    MARCH 2017          11

Section 13

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BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL   MARCH 2017   12

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Section 14

3.5 Hours of Operation
1. Cooroy Memorial Hall will open to suit the clientele it will serve excepting midnight to 6 am
   unless by special arrangement. Tenants will observe regulations and give appropriate notices
   re noise, to police, etc. A hall coordinator/operations committee personnel will be available
   during normal business hours and after hours by message or email to receive bookings and
   make arrangements for tenants on an as needs basis.
2. An information centre or museum display, should that proceed; hours of operation for this
   activity would be a matter for discussion. Perhaps a small fee or donation box could assist the
   hall with costs of operation.

3.6 Future Hall Use
1. It is the vision of CMHA Inc. that the hall’s usage will increase dramatically under new
   management by this committee. Many of the previous renters have expressed very keen
   interest to be back in the Memorial Hall. A new fee structure has been identified as a key
   factor in increasing revenue to the hall. Annexure will include structure of those fees.

2. Previously booked or Suitable activities for the hall might include:
   •   Classes (Dance, Karate, Yoga, Jazzercise, Zumba, Irish Dancing, Ballet, Hip Hop, Gym,

   •
       Aerobics, Technology, Art, Craftwork)
       Meetings (Permaculture, RSL)
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   •   Exhibitions (Woodworkers, Collectorama, Orchid Society, Art)
   •   Weddings & Parties
   •   Indoor Sports (Fencing, Indoor Bowls, DanceSport)
   •   Concerts (Tap dancers, Noosa Concert Band, Various Entertainers, Professional musicians
    Dr
       such as Louise King and Shenton Gregory have indicated a desire to perform in the Hall after
       renovation)
   •   Music Events (Rifftone Music)
   •   Dances/Balls (Old-time dancing, Latin, Ballroom, Blue-light Disco, Deb Ball, Show
       Ball)
   •   Movie Nights
   •   Festivals (Body Art Carnival, etc.)
   •   Information Centre
   •   Display of Historical and Military memorabilia
   •   Markets for local craftspeople
   •   Special Events such as Anzac Day services and the annual game of two up.
   •   Other Fund-raisers




BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                        MARCH 2017          13

Section 15

3.7 Special Purchases Summary
     To provide the above services, items would be priced and purchased as required (funds permitting):

     •     A dancefloor surface that is both appealing to look at and not sticky/not too slippery for
           dancing.
     •     Curtains or Blinds to the Western windows
     •     Vacuum cleaner
     •     Appropriate Brooms/brushes, mops etc. as required.
     •     Display stands, Notice Boards, Picture Frames and fixings.
     •     Purchase or acquisition of other memorabilia suited to the hall
     •     Inbuilt stereo system
     •     Security Alarm and Locking
     •     Website for bookings/information/payment gateway to accept card payments
     •     Crockery and Cutlery; Tea towels, Dish liquid
     •     Movable Urn
     •     Sanitary Bins, Waste bins, Paper dispenser / Hand dryer / Soap dispenser
     •     Disposables such as toilet paper, cleaning materials

3.8 Purchases; Considered Supplier Summary
 •
                                              t
         The Greenest Cleaners: Regular cleaning
                              af
 •       Noosa Council: Garden Maintenance
 •       Noosa Council: Building Insurance
 •       Under Consideration: Aon Insurance, North West Insurance in Cooroy and broker, Narelle
         Lemon for Liability/Volunteer/Committee Members Indemnity Insurance
 •       Dispensers, hand towel, toilet Rolls: Noosa Wholesalers
     Dr
 •       Crockery, cutlery:
 •       Urn:
 •       Cooroy IGA: Tea towels, Dish liquid, Cleaning materials
 •       Brooms etc.:
 •       Security/Keyless Entry system:
 •       Audio Visual: Rifftone Music & Audio offer to be considered
 •       Domain Purchase: Go Daddy
 •       Website Hosting: Spiffy Stores
 •       Merchant Facility: Commonwealth Bank
 •       Savings Facility: Bendigo Bank




BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                         MARCH 2017             14

Section 16

3.9 Management Summary
3.9.1 Strategy and Implementation

1. Proposal to Noosa Shire Council

2. Secure a tenure agreement for the CMHA Inc. to manage and operate Cooroy Memorial Hall

3. During and beyond this time; looking at and implementing fund-raising, community funding
   and grants opportunities for operating funds and building repairs, community and tenancy
   liaison.

4. Once tenure is secured, building work will commence with necessary repairs to meet the
   requirements of the supplied engineering report as set out in the accompanied building
   proposal. In-kind labour and materials donated by the Cooroy and district community and
   matched with funds from Noosa Shire Council will see this work completed in the latter half
   of 2017.

5. A website, currently under construction will contain script and photographs of historic,
   current use and availability information as well as a payment gateway to receive donations
   and fee payments by card or transfer, as well as the normal home page, about us, contact and
   address information.

                                           t
6. Once completed, the hall will re-open with new and previous tenants having secured
   bookings with the nominated hall coordinator. All bookings will be made via personal or
                          af
   media contact and will require completion of online or printed booking forms available from
   the CMHA Inc. website. Booking monies and bonds will be paid into the account of CMHA
   Inc. in advance of any hire and will contribute towards maintenance and operation of Cooroy
   Memorial Hall.

7. Bookings will be logged in a diary and an online calendar kept by the hall coordinator.
    Dr

8. Keyless entry system is proposed, with access given to regular tenants who prove to be
   worthy of such trust. Other tenants will be given access via the hall coordinator. Tenants will
   be expected to check the security of the building before leaving. If in doubt the hall
   coordinator will check or nominate a reliable person to do so. An alarm system may be a
   consideration into the future.

9. Exclusion of any tenant will be at the discretion of the hall coordinator if the suggested
   activity is not suited to the hall. Any appeal of a coordinator’s decision will be addressed by
   the committee.

10. When profit exceeds expectations, the hall committee will seek to address some noted
    requests of renters, increasing appeal and profitability.




BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                     MARCH 2017        15

Section 17

3.9.2 Committee Operations
1   Executive of the committee will attend matters not requiring a full committee meeting or not
    involving other members in any way. Eg. Banking; Accepting a payment or correspondence
    and distributing same as required (if not affecting other members).

2   Management Committee currently meet fortnightly to discuss options; results of
    consultations with renters, tradespeople and community; building renovation proposals;
    grants; fund-raising opportunities, terms and fees, operations.

3   Annual General Meeting of the full association and any Extraordinary meetings as required.

4   Sub-committee meetings and email discussions of the full committee including sub-
    committee regarding operations or building as required. Sub-committee members having
    any relevant interest in a proposed meeting or inspection will be invited to attend.

5. These 2 sub-committees will monitor the on-going needs of the hall and report to the
   committee meeting via the chairperson elected to the management committee.

       a) Building management team: overseeing in conjunction with council of all contract
          and volunteer works of any building nature on the hall. To ensure that all volunteers
          are covered by insurance and all regulations are adhered to. To ensure that all plans,
          specifications, quotations and drawings are approved by the committee and by
                                           t
          council prior to any work commencement. Throughout the project ensuring that all
                          af
          work and materials used are of a high standard and retain the heritage and usage
          aspects desired by the committee.

       b) Operations management team: working in coordination with the Executive; duties
          including application of grants, fund-raising, completion of proposals and
    Dr
          applications, hall co-ordination, employment of various services, at the direction of
          the committee. Hall Coordinator duties include website maintenance, bookings,
          diary/calendar, collection of fees, booking forms, entry, adherence of tenants to terms
          of agreement, check supplies, reporting to committee. The hall coordinator will be the
          Chairperson of the operations sub-committee and may request assistance at times
          from fellow members of the sub-committee. The chair-person will be required to have
          experience and skills in business management, websites and bookings.

6. Legal representative will be consulted for all matters of a legal nature.

7. Historical representative ensuring the heritage and memorial aspect of the hall is preserved
   into the future.

8. JP and well-experienced community representative ensuring the smooth transition of
   paperwork and community involvement.


BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                     MARCH 2017          16

Section 18

          3.9.3 Grants
          1. There are a number of grants that the CMHA Inc. will be able to apply for during the year.
             The most important will be those that contribute to the building works, for which the
             Association will be eligible when tenure of the Hall is secured. The State Government
             Gambling Community Benefit Fund Grant is the most significant of these and has 4 offerings
             per year, for which building works associated with community buildings have a high priority.
             In addition, other grants through Local, State & Federal Governments are available to fund
             projects associated with e.g. the preservation and display of wartime memorabilia, for which
             the Memorial Hall would be well placed, or for projects and events appropriate to the Hall.

                               COOROY MEMORIAL HALL: POTENTIAL GRANTS 2017
                                          Highlights indicate urgent closing dates
Funding source          Open                      Close            Announced Commence             Amounts
Local Government -
Noosa Council *
Community Project Grant
- Round 7               Feb 2017 (TBA) March 2017                  May 2017       1/7/17-30/6/18 Up to $30,000.
- Round 8               Aug 2017 (TBA) Sept 2017                   Nov-Dec        1/1/18-31/12/18 (Co-funding of
                                                                   2017           (Delivery in 12 50% required)
                                                                                  months)
RADF –arts grants               1 May 2017        30 June 2017     Nov 2017       1 Jan 2018      Up to approx.
                                (Project Pitch)                                                   $15,000
Queensland Government
Gambling Community
Benefit Fund (GCBF)
- Round 92
                                                     t             Approx.        After        $500-$35,000
                                      af
                                Now open          28 Feb 2017      5 months       announcement
- Round 93                      April (TBA)**     31 May 2017      from closing
- Round 94                      July (TBA)**      31 Aug 2017      date
- Round 95                      Oct (TBA)**       30 Nov 2017
Qld Anzac Centenary
Grants
“Spirit of Service” (smaller                                                      After        Up to $20,000
              Dr
projects)                                                                         announcement (10% cash co-
- Round 3                       7 Feb 2017        11June 2017      Aug 2017                    funding required)
- Round 4                       12 June 2017      15Oct 2017       Dec 2017
                                                                                                  $20,000-$80,000
“Lasting Legacies”
(larger projects)               TBA
Celebrating Multicultural
Queensland                      Later 2017 TBA TBA                                2018            $2000-$20,000
- Next round
Sports Grants
Federal Government
DVA– Veteran
&Community Grants               Open all year                      Assessed 3                     Up to$4000
Program- “Saluting their                                           times per
Service” (CCG) - Minor                                             year

         * Noosa Council provides additional non -project assistance through: Water Rebates,
           Three year Community Alliance Agreement, Building Insurance Cover, Three Year
            Maintenance Agreement. ** Opens approximately 6 weeks prior to closing date.
          BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                     MARCH 2017      17

Section 19

3.9.4 Fundraising
Suggestions emerging from the committee and community thus far are as follows:
All Fundraisers prior to tenure will be committed to a “Save our Hall” fund and operation of
Cooroy Memorial Hall Association Inc. After tenure Fundraisers will be matching dollar for
dollar grants for the purposes of renovating the hall.

    1. Community Donations
    2. Donations via website
    3. Cooroy Fusion Festival 13th May community stall applied for:
        www.cooroyfusionfestival.com.au
    4. Donation tin at RSL Club offered by RSL
    5. Community Street Party; sausage sizzle; donations board to celebrate the start of
        the project: planning now to incorporate into Cooroy Fusion Festival on 13th May
    6. Once hall is open, some of the committee have music contacts who may be interested
        in a fund-raising concert.
    7. Charity Golf Day
    8. Car-parking for Eumundi Markets: Position now offered and action in progress
    9. Regular fund-raising dances
    10. Community Raffles:
    11. Trivia Night
    12. Charity event at Cooroy Bowls Club in collaboration with Cooroy/Pomona Lions: planning
        in progress.



3.9.5 Community Contribution
                                           t
1. CMHA Inc. will be going to the local community for donations and in kind goods for the hall
   once tenure agreement has been achieved. However, in the meantime generous support is
                          af
   already indicated with the following businesses/persons having offered amounts or goods
   below towards the saving of Cooroy Memorial Hall and the operations of CMHA Inc.:

   1.    Barry and Lyn Bayfield: $148 Incorporation fee and $25 initial website monthly fee
    Dr
   2.    Paul Kluck: $66 domain name fee

   3.    “Rifftone Music & Audio is equipped to quote and install any audio and visual
         components required during restoration of the old place. Always admired our hall and
         see real potential…. Gary and Tracey, Rifftone, 07 54426921”

   4.    Queensland Commercial Furnishings: $500 value of interior colour coordination
         consultation and story boards. 07 5442 7013

   5.    Bunnings Noosa: ref. Duncan (Manager) Undetermined in the amount or content as yet.
         However keen to donate into the new financial year.

   6.    Meat without Feet currently running a raffle in aid of Save the Hall fund for CMHA
         Inc. with prizes to the value of $100 per month.

   7.    Offers to build the website free of charge received separately from Lyn Bayfield and
         Ross Heilscher

BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                     MARCH 2017       18

Section 20

   8.    Offer of search engine optimisation for the CMHA Inc. website to the value of $1000
         from Rod Ritchie.

   9.    Additionally, are offers of in-kind and reduced cost labour and materials to the building
         proposal from builders, painters, plumber and electrician to name a few.


               The following entities have tendered letters of support. Once there is a
               determination on the future of the hall, businesses such as these have offered their
               assistance financially and with in-kind materials. (Copies attached) Other
               businesses will be approached once tenure is secured.

   •    Sunshine Mitre 10 Cooroy, Malcolm Gray, Manager.                            [annexure 4.]
   •    Cooroy Supa IGA, Anthony Zipf                                               [annexure 5.]
   •    Ritek Building Solutions, Peter Kelly, Chief Executive Officer 27/2/17      [annexure 6.]
   •    Cooroy Rag, Brenda Gladwood, Editor                                         [annexure 7.]
   •    Noosa Beverages, Peter Lavin Director                                       [annexure 8.]



4. Financial
4.1 Addendum to CMHA Inc. Budget Forecast  t
                          af
1. Once the Cooroy Memorial Hall has been refurbished the CMHA Inc. will be in a position to
   rent it to local groups and organisations. Submissions of interest from past hall renters have
   been requested and expressed in those is the belief that the hall can and should be brought
   back to a viable and vibrant state for which the town of Cooroy will be proud.
2. The budget forecast is based on a conservative 40% tenancy in line with other halls in the
    Dr
   area. The rental income figure is based conservatively on the hall being rented 12 (average)
   of the 18 available hours x 7 days a week. Estimating that it would be rented out for 40% of
   that time, then the hours of use in a year would be 1747.
3. The rental income of the hall would depend on renters needs. If required use is only the floor
   space for dancing or exercise, then the committee would be able to charge an hourly rate of
   $20. If anyone required use of the kitchen to offer food, then the Association would charge
   an additional fee depending on the level of requirement. A cleaning fee will be payable in
   addition to hire fees. Weddings would be the best income earner. However, at this early
   stage it is not envisaged that there will be more than 3 to 4 weddings in a year. This will
   change once the hall is renovated and advertising is in place to entice people into a
   magnificent heritage venue which CMHA Inc. believe this hall can be.
4. All users would be required to pay a bond which would be refundable provided no damage or
   theft has occurred at the hall and provided the hall was left in a same clean and tidy manner.
   The bond and rental will be payable in advance.

BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                     MARCH 2017        19

Section 21

5. With these extra fees in mind rental income could be much higher than estimated in the
   current budget. In the first year of operation CMHA Inc. have budgeted for a conservative
   rental period of 1747 hours @ average of $20 an hour. This will give the Association a
   turnover of $34,940. Add to this a few functions and weddings, and the committee is aiming
   to increase turnover to closer to $50,000 per annum.
6. The expenses relating to the running of the hall will include public liability and volunteer
   insurance. Quotes have been obtained from a local Insurance Agent and from an Insurance
   Broker and the annual fees to cover the association is $1,800. This will cover the
   Association for any event that is not covered by the hall renter’s insurance. All renters will
   need to provide a copy of their certificate of currency for public liability insurance prior to
   renting the space.
7. Consumables will include toilet rolls, hand cleaner and other requirements in the ladies and
   gents and dish washing liquid and tea towels in the kitchen. The cost of these items was
   gleaned from discussions with and referral to financial statements produced by the previous
   Trustees. Anyone renting the hall and wishing to use the kitchen will have access to
   crockery, cutlery, glassware and teapots for an additional fee, but will provide their own tea,
   coffee and consumables.
8. Cleaning of the hall will be by contract with “The Greenest Cleaners” who have contracts
   with council run facilities in the area. Rowland McKindlay who is the owner/operator of The
                                           t
   Greenest Cleaners has told CMHA Inc. that he is keen to take on a contract with the
   Association as soon the hall is ready to commence renting. Cost estimates at this stage are
                          af
   based on other halls in the area and will be confirmed once tenure is secured
9. Research carried out by discussions with the treasurer for the Cooroy Butter Factory and
   liaison with other hall coordinators enabled the Association to budget for annualised
   electricity, rates, waste disposal and water charges attributed to the hall.
    Dr
10. As council has indicated that they will be responsible for any major repairs to the property
    once it has been repaired and refurbished, included costs for budgeted figures are for minor
    repairs and upkeep. Council has also advised that there will be an annual maintenance
    payment available to the hall managers similar to an amount received by other halls in the
    area. This payment will help ensure the hall is kept in a clean and well-kept manner which,
    in turn will attract users.
11. CMHA Inc. will install a keyless access system to the hall once it has been refurbished. This
    will eliminate the need to have a key stored for access to the building and regular users will
    be issued with a swipe key which can be coded and changed as required. $1,000 is budgeted
    for installation of this system which would be a one-off cost and will pay dividends by
    enabling access to the building in a secure manner. Back to base security is also an option
    into the future.
12. The budget forecast is based on conservative estimates and projected profit of $10,850
    enabling the Association to provide further enhancements to the hall and thus increase

BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                      MARCH 2017           20

Section 22

   turnover which will ensure viability into the future. Some additional considerations for profit
   budgeting would include audio visual equipment, replacement of tables and chairs, and
   upgrades to the stage area to enhance the acoustics etc. Profit from year one will enable
   provision for such upgrades meaning less fundraising and grant applications and potentially
   less input from council once the hall has proved to be self-sustaining.
13. To ensure that the Association can break even and cover expenses the average rental would
    only need to increase to $20.65 an hour or the hours rented would need to increase to 1,804
    which is a small rise of 3.5%
14. Start-up costs for the Association amounted to the incorporation fee and web site set-up fees
    which were paid by way of donation by members of the CMHA Inc. committee. This can be
    reimbursed from profits once operations have commenced. Any other early startup costs
    such as insurance can be paid for by donations received from local service clubs such as
    Rotary who are working closely with CMHA Inc. during this period.
15. CMHA Inc. operations manager/hall coordinator will maintain an up to the minute web site
    thus ensuring the public is aware of fund-raising and events, availability and contact
    information as well as online application for hire.

4.2 Banking
1. Bendigo bank will hold the majority of CMHA Inc. funds. Commonwealth Bank, being a
                                           t
   $10 monthly gateway/transaction account fee in comparison to $40 monthly fee with
   Bendigo is currently the preferred option on cost basis for the gateway/transaction account
                          af
   required by the website’s online payment system and any card transaction.

2. Annexure 11 & 12 attached with further information
    Dr


BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                    MARCH 2017          21

Section 23

4.3 Budget Forecast
Cooroy Memorial Hall Association Inc.:
Management after Refurbishment; Projected Profit & Loss Statement
(Expenses noted are relative to income projections)


Income
Rental of Hall                        $34,940.00
Council maintenance pmt.              $12,000.00

Total Income                                  $46,940.00
Expenses
Advertising & Promotion                                    $400.00
Audit Fees                                                 $800.00
Bank Fees                                                  $400.00
Cleaning                                                 $9,000.00
Consumables                                              $3,000.00
Electricity                                              $4,500.00
Insurance                                                $1,800.00
Keylock security system                                  $1,000.00
Misc. equipment/furniture                  t             $2,000.00
 PO Box Rental                                             $150.00
                          af
Repairs & Maintenance                                    $5,000.00
Security                                                   $500.00
Stationery & Postage                                     $1,040.00
Telephone/internet                                       $1,500.00
Waste disposal                                           $1,000.00
    Dr
Water & Sewerage                                         $3,000.00
Web Site Maintenance                                     $1,000.00


Total Expenses                                         $36,090.00


Net Profit                                        $10,850.00

4.4 Profit Summary
Net Profit would enable consideration of expenditure for items not already budgeted which
may arise or may have been suggested by renters of the hall. This will see improvements
which will add more value and more revenue to the hall. In time, it could be reasonable to
suggest that the Cooroy Memorial Hall may be able to manage sufficiently on the income it
generates.

BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL             MARCH 2017       22

Section 24

4.5 Start-Up Expenses
Incorporation Fee:              $148           Paid by donation
Domain Name Fee:                 $66           Paid by donation
Website Hosting Fee:             $25           Paid by donation
Insurance: approx.             $1800           Budgeted

4.6 Break-even Analysis
Not including the budgeted council maintenance contribution, break-even is expected to be
achieved at $20.65 per hour or 1805 hours rented per year, a small rise of 3.5% required beyond
budget estimates.



5. Marketing
5.1 Market Analysis
1. Analysis of the needs of past and future prospective hirers of Cooroy Memorial Hall was
   conducted by consultation process and included is a summary of that consultation in the
   appendix.
                                            t
2. It was found that the previous rental system of $36 per session was not viable for some
   operators and that hourly rates should be introduced for those hirers. It was also identified
                          af
   that many did not require the use of the kitchen or stage areas or required minimal use of any
   facility other than the main floor, minimal lighting and power and therefore low cost to the
   hall. This saving passed on to small operators will contribute to the overall profit of the hall
   by increasing occupancy rates and staying percentage.
    Dr

3. Proposed rates were discussed in comparison with other local halls such as Eumundi,
   Cooran, Montville, Yandina, Tewantin, Tinbeerwah and Woombye. Woombye at the lower
   end, is a beautifully renovated hall of similar but not quite as large size with similar facility
   at a cost of $15 per hour (air-conditioned). Eumundi at the other end of the scale is $23 per
   hour, smaller but beautifully renovated, air conditioned and well appointed. See attached
   schedule of Eumundi Hall 6.3.1 The rates for Cooroy have been decided to settle at $20 per
   hour with various additions and considerations as the draft rental documents included in the
   appendix. A proposed cleaning rate of 10% will be applied to all bookings.


5.2 Consultation
1. During consultations with past and prospective renters, their views of fees and charges,
   viability were discussed in relation to retaining their business. Marketing strategy of CMHA
   Inc. is to produce and promote fees and charges that will both cover costs for the hall, and
   provide viability to renters. The hall’s, once refurbished heritage features will be a major

BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                       MARCH 2017            23

Section 25

   selling point. Renter perspective did suggest the noticeable need for a facelift in order to
   improve on marketing. Another sales pitch is the offer of free advertising of classes and
   events on the CMHA Inc. website.

2. Below is an example of renter feedback:
   Cathy Tapper: “Yes, I am interested in Hiring the Hall. I would provide Zumba fitness
   classes. I would be keen in being part of a Fundraiser. A reasonable hire fee with community
   based activities offered would make the use of the hall affordable. (Hourly rates $10-20) (1/2
   day rates $50) (full day rates $100).”


   Gary & Tracey Rifftone: “In regards to a recent post on Facebook, we'd like to let you know
   we are interested in using the hall for live music events 3 or 4 times a year. We'd happily pay
   up to $400 per event (not sure on current venue charges within the area).

5.3 Competition
1. Cooroy Memorial Hall VERSUS other local halls: Cooroy hall has attributes that other halls
   are lacking. A large timber floor, untouched and perfect for dancing of many types; Natural
   ventilation; Flexible hours and availability; Great location; Appealing presentation on
   completion; Heritage character; a welcoming committee.
2. Eumundi is the closest competitor hall on all of these levels, but lacks many of these features
   whilst it does have other features such as air-conditioning mezzanine level, and an extensive
                                           t
   stage area and facility. Eumundi’s rates system is quite complicated but has good elements
                          af
   we could draw from. Base rate is $23 per hour

3. Cooroy Primary School boast large size; modern attributes but lacks availability, reliability
   of booking; proximity to town; suitable floor surface for many community activities.

4. Tinbeerwah lacks proximity to town and size is smaller $30 per half day
    Dr
5. Tewantin has a great timber floor, good position, air-conditioned, slightly smaller $20 per
   hour

6. Cooran and Pomona very similar but lack the heritage features of Cooroy

7. Woombye beautifully renovated, close proximity, closer to larger population, air-
   conditioned, only slightly smaller, outdoor toilets. $15 per hour

8. Yandina RSL hall beautifully renovated, smaller, lacks some proximity, air-conditioned was
   $13 per hour before air-con installed.




BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                     MARCH 2017          24

Section 26

5.4 Marketing Strategy
5 Signage at the hall

6 Free advertising in local media such as produced by RSL club, Chamber of Commerce,
  Noosa Shire Council and other local organisations

7 Website will offer history, marketing and will collect payments and donations regarding the
  hall.

8 Website construction has commenced and expected to be published and operational by April
  2017.

9 Production of a leaflet that can be offered in local information kiosks, local businesses, at
  exhibitions and festivals. Constructed as attached in appendix and ready for commercial
  printing.

10 Editorials and media release in local papers ongoing from date of incorporation. Wonderful
   assistance and support has been received and welcomed by the association.

11 Facebook and other such media via CMHA Inc.’s own page and other community Facebook
    entries; https://www.facebook.com/cooroymemorialhallassociationinc now constructed
    and updated regularly.
                                              t
12 Our Town Apps <[email protected] comments & offer of marketing as below:
                           af
“Looks like some good response on the Chamber FB page, just about 3000 people reached so far.

I forgot to mention yesterday, and I am sure Danielle may have mentioned it in relation to chamber but I
am happy to put anything I can on the Cooroy App – it’s actually leased by the Chamber but I do all the
updating so it might be something else to put in for the council when you talk about marketing and we
can put the events etc. on there as they come up.
     Dr

I also run a number of email newsletter lists for local businesses either through Chamber, Danielle &
Firefly solutions or my own business and would be happy to lend my experience in this as part of a
marketing effort as well. Good luck and feel free to contact me if you need to.
Cheers for now

Andy”
VP Cooroy Chamber of Commerce,
Andy Flitter, Our Town Apps, 0423980601




BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                          MARCH 2017          25

Section 27

6. History
6.1 A Dedicated Memorial

“Re the Cooroy Memorial Hall, a Dedicated Memorial:

I had located the reference from my earlier research which I share with you.

Brisbane Courier Friday 20 August 1926 P.12

Country News



Cooroy

Memorial Hall and School of Arts

The first function in the Memorial Hall and School of Arts took the form of a
Dedication Service on Sunday Morning.

About 230 were present representing all denominations.
                                           t
The Rev. R. St George (Church of England) and Mr Acheson (Methodist)
                          af
conducted the service.



(This dedication Service was held on the Sunday, 5 days previous to the Official
    Dr
Opening on Friday 20 August 1926.)



Over the years, the Anzac Memorial Service has traditionally been held in the Hall
where Honour Boards display names of the fallen of WWI, in whose memory it
was built.



‘We Must Remember’



I.E. (Betty) Sutton

AdvDipLocFamAppHist”

BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                     MARCH 2017   26

Section 28

6.2 History of Cooroy Memorial Hall
                                                     The History of
                                         COOROY MEMORIAL HALL




        The First School of Arts and Temporary Post Office 1914: now forms the kitchen dining area of the current hall

                                                      t
   1. The story of the Cooroy Memorial Hall goes back to the early 1920’s with a population
                               af
      growth in the district, the community desired a larger building and a Memorial Hall was
      suggested. At a Returned Soldiers meeting in March 1921, it was agreed that the park
      adjoining the School of Arts, was the most central and suitable site for a new building.
    Dr
   2. New by-laws were drafted whereby the RSL was represented on the Park Trust. On 25
      April, 1925, an Order in Council was issued permanently reserving allotments 1 and 2 of
      section 15, for School of Arts, Recreation and Memorial Hall under trusteeship of AS
      Douglas, WR Archibald, GW Edwards, J Fisher and WHG Barnes.

   3. The RSL and Citizens Committee began fundraising in earnest. Members worked
      tirelessly at raising money throughout the district. Local timber was sourced for the build
      and was milled at the local mill; the builder was local and the community chipped in as
      labourers throughout the build.


   4. On 20 August 1926, the Memorial Hall was opened by Major E Costello DSO, the Major
      had served in the 11th Light Horse Regiment. Sometime later the School of Arts building
      was moved and added to the south-east corner of the Memorial Hall which is known to
      locals as the old supper room. It had its own entry and was walled off from the Hall being
      used by Council for their meetings.

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Section 29

   5. During WW11 there were several army camps within the vicinity of Cooroy, not only the
      Australians but also the Americans. Some were camped at the showgrounds and had
      trenches dug which were used for training, and all the troupes assembled at the hall
      before being deployed to New Guinea. There were many dances during this time to help
      with morale and entertainment; the old hall must have rocked!

   6. Over the years, the Hall has been the venue for various community events which includes
      the Digger’s Ball, Dawn Service, the infamous Two Up games on Anzac Day to name a
      few. There were many Clubs and Dance Schools using the hall. Gymnastics, Badminton
      and Boxing, Ballet, Tap, Ballroom, Irish Dancing and many other forms of Dancing and
      exercise. All school concerts and speech nights, the picture theatre or movie cinema as it
      is now called; Indoor Bowls is another.

   7. Licensed balls were a big-ticket number that packed the hall to capacity. At this time an
      extension was added the hall’s Eastern side along with a bar and toilets. Many concerts
      and the monthly dance were crowd pleasers. The Blue Light Disco is a hit with the
      younger generation run by local Police.

   8. The big events such as the Woodworker’s Display and workshop is a two-day event, the
      Orchid Display, another two-day event, the Genealogy Society with the Back to Cooroy
                                           t
      event being another full day. One of the Church groups had a yearly booking for a three-
      day convention, the many wedding receptions that were held in the hall and the twice
                          af
      weekly markets. The hall was even opened up and used as shelter for stranded travelers
      caught in floods on the old Bruce Highway.

   9. In 1979, to allow for the building of the new RSL premises, the reserved on which the
      Memorial Hall and Club stand was transferred to the trusteeship of the RSL & Citizens
    Dr

      Club. The last twenty odd years has seen the hall used by many community groups. In
      1988, under a community Employment Program, in conjunction with council, the hall
      was described as COOROY’S GREATEST COMMUNITY ASSET. This appears to be
      the last documentation of any kind of maintenance done. This hall can still bring in the
      big-ticket events. However, it requires money spent on it to greatly improve the whole
      building, internal and external, creative thinking for the use of the hall and to be self-
      sufficient.




BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                    MARCH 2017           28

Section 30

7. Appendix
7.1 Miscellaneous Documents
7.1.1 Copy of Incorporation Document attached [annexure 10.]
7.1.2 Copy of Abn. Document attached [annexure 9.]
7.1.3 Copy of Draft Cooroy Memorial Hall Conditions and Hall Hire Costs [annexure 1.]
7.1.4 Previous and Interested Renter Contact/Feedback Analysis Report attached. [annexure 8.]

7.2 Summary of Past/Prospective Renter Suggestion feedback
Results of consultation with previous and prospective renters;
Renter suggestions as below:
1. Layout change that would see the disability toilet entry not visible from the dance floor and stage.

2. Move the bar area to accomplish item 1. Bar could dual purpose as a meeting room bench.
    Create an entry to the toilets behind the bar area, move the tables to a store room behind/beside the
    bar area. Easy access to the disability toilet is paramount. (Richard currently drafting options for
    presentation to committee and council). Committee thus far expressed the desire for minimal
    structural and plumbing to achieve this. A suggestion to move the bar closer to the kitchen was
    proposed but dismissed re congestion/plumbing/construction concerns; decided closer to the current
    position was preferred option. The decision was made to reduce the size of the bar area for now to
                                                 t
    accommodate regulation toilets. At some later date these ideas may be revisited, particularly as
                             af
    wedding and similar events increase.

3. Committee agree that any room divider must be able to be fully opened as are the existing folding
    louvre doors. The natural ventilation of the hall must not be inhibited.
     Dr
4. Dressing rooms to the sides of the stage rather than storerooms; preferably with basin and mirrors
    especially for the ladies. More space to the sides of the stage in the wings.


5. Better access to the stage particularly on the right-hand side (make same as the left with stairs rather
    than a drop-off)


6. Power points that may be better positioned or more of for ease of use

7. Better acoustics (needs more investigation) perhaps the stage could better project the sound.

8. The dancefloor must remain a timber dancefloor as many users require a timber dance floor.
    Aesthetically this is part of the heritage attributes of the hall.
9. The natural ventilation from any windows must not be inhibited. No mention has been made of air-
    conditioning; the hall is well designed to catch natural breeze for cooling and ventilation
10. Warming in winter could be a consideration


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Section 31

11. The western sun is an issue. Blinds are required for western windows fronting the street.

12. Entry areas at the front and rear doors to prevent rain entering in and a place of shelter for those
    coming to the hall prior to opening.


13. Popular suggestion seems to be external doors to the porch area outside the ticket office. This area
    could incorporate the porch, ticket office and upstairs projector room for display of memorabilia,
    historical notes, photos and artifacts, perhaps a mock-up projector room. Comments from the RSL
    sub-branch suggest use of the projector room as a storage area; but the committee preferred option is
    to have the memorabilia displayed. Feedback from RSL sub-branch (Ian Whisker) as follows:
            “The Cooroy Pomona RSL Sub Branch could be interested in storing some memorabilia in the
            area behind the ticket office.

            We haven't started any planning for events in 2018. If we were to put on a special event or
            exhibition it would be in November 2018 to commemorate the end of World War I.”

14. This section of the hall is separated from the main hall with existing doors and could be opened or
    closed at will for a visitor information, mini-museum type area to be established, centrally located in
    the main street. While the library also serves some of this purpose, the hall is better located and easily
    found. Whilst there most will spend time/money in other business venues.
15. A regular cleaning person, new brooms, basic cleaning equipment, and vacuum cleaner.


                                               t
                             af
     Dr


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Section 32

7.3 Comparison Documents re Hire Rates & Conditions
Photos of Eumundi Hall as comparison regarding rates



7.3.1 Current Eumundi Hall Rental Rates at 1 July 2016

Casual Hire - For small groups, workshops and meetings
$33 per hour - minimum of 2 hours
Regular Hire - During School Term (weekdays/evenings) For small groups, workshops and
meetings
$25 per hour - minimum of 2 hours
Casual and Regular Hire Community Rate - must be a not for profit group or association
$22 per hour - minimum of 2 hours
Meetings, Workshops, functions with over 30 people: enquire using the form for costs which
will be based on expected numbers and the type of use
Large Functions, Events, Weddings are a minimum all day hire: Please enquire using the form
Setup/take down times outside booking day/s will be charged for
Special rate for not for profit/community groups please mention your community organisations
name in the form
Conference Venue Hire - By negotiation - depends on number of days/facilities used
                                                       t
Use of bar extra cost: Bar has large fridge and glass washer. All breakages and missing glasses
must be paid for
                                af
Kitchen area: Extra costs involved depending on equipment used
Bond - All hirers are required to pay a bond: Amount will depend on use - fully refundable if hall
is left clean and tidy with no damages or lost items
                                                       Conditions of hire attached Annexure 2a

7.3.1 Montville Village Hall hire rates/conditions attached [Annexure 2.]
     Dr

      ../../Downloads/MVA-Function-Hire-Costs-Conditions-v7-web-2pgs(2).pdf

7.3.3 Tewantin Masonic hall $20 per hour including Air conditioning, smaller size but not
much, well equipped kitchen, good condition, good timber floor surface

7.3.4 Yandina RSL Hall or School of Arts $15 per hour Smaller but good condition, good
timber floors

7.3.5 Woombye School of Arts Hall $15 per hour including Air conditioning, smaller size
between the posts but not much, best dance floor surface, well equipped kitchen, excellent
condition, not people friendly committee.

7.3.6 Gheerulla Hall $10 per hour; Basic, smaller but fantastic floor surface for dancers; 20km
from town

7.3.7 Valdora Hall $15 per hour as above, Basic smaller but good floor, 15 km from town


BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                    MARCH 2017          31

Section 33

7.4 Hall Hire considerations
1. Considerations and Discussion regarding proposed structure of Hire Fees:


2. Supporting a conservative $20 average hire rate per hour for budget purposes:


3. On the basis of halls summarised, once re-opened to proposed standard, Cooroy would fall
   within the average fee rate for condition of approx. $15:(easy to rent) to $25 per hour: (more
   difficult to rent, not as likely to repeat but worth a try). Cooroy hall rates therefore can
   conservatively support $20 per hour for basic rental with various additions, etc. A suggested
   10% cleaning fee could be applied to all bookings giving a User pays system whereby if the
   main floor is used for e.g. @ $20, cleaning is only required of the main floor and $2 per hour
   is sufficient to cover any normal cleaning cost. If for e.g. the kitchen is hired in addition, then
   the % cleaning fee will include the extra for the kitchen cleaning; likewise, a bar which
   generally does include spillage cleanups and for that reason could command a higher
   additional fee. Montville are charging $260 cleaning fee for functions, $500 bond without
   alcohol and $1000 with alcohol. A percentage fee would balance the cleaning cost more in
   relation to the hiring and actual cleaning costs.


4. Consideration of renter’s needs is prudent strategy. Some will require the hall for only 1.5
                                            t
   hours at a time and only use the main floor. Rather than take the option of charging one
                          af
   renter for 2 or 3 hour blocks using an entire hall, as has been done previously, 2 renters could
   be paying for one block each, making the renter’s activity more viable and further
   encouraging the renter to stay and tell others to come.


5. Below is a possible fee structure currently under consideration:
    Dr

   This structure is based upon the number of attendees, again user pays and is simple and clear
   to understand.


   a) For hirers with less than 100 attendees and use of the main floor only:
   b) For hirers with more than 100 but less than 500 attendees these fees should double.
   c) For hirers with more than 500 attendees these fees should triple
   d) Where attendance was greater than expected, and bumping into the next fee category, an
      additional fee/donation would be greatly appreciated by the hall.
   e) For not-for-profit hirers, benefiting only the community, the fees should be halved or
      free; to be determined on application.
   f) Additional to the above and subject to the same multiplier would be kitchen use, etc. as
      the attached schedule. More people creates more cleaning and consumables. User pays by
      having increased rates for increased numbers.

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Section 34

7.4.1 Putting the theory to the test:
1.   A wedding hirer may tick on the booking form: less than 100 people, main floor, kitchen, side area for half day
     rate from midday to midnight, tables qty 10, chairs qty 100, crockery/cutlery/glassware qty 100, serving platters
     qty 10. The fee is not complicated and the calculation would be: $60 + $5 + $20 + $100 + $100 + $10 = $295
     plus 10% cleaning = $324.50 for an average small half day wedding hire with no bar. That is competitive. With
     a bar say half day/4 hours with cleaning, the additional bar cost would be $176 (sufficient to cover the
     accompanying clean-up of spillages, etc. for most events of this type)



2.   A community group hirer is holding a meeting of 3 hours duration. The meeting expects 30 people and charges
     an annual membership fee to cover such costs. They require only the side area & the kitchen to serve tea and
     coffee. Cost calculation $5 + $5 + $20 + 10% cleaning = $33 The club should realistically be able to cover such
     fees.

3.   An exercise class instructor would like to hire the hall for a one hour class with less an average turnout of 5 to
     15 people. 15 mins to set up and 15 mins to pack up. Only the main floor and toilets are required. Calculation
     would be $20 x 1.5 = $30 plus 10% = $32. With 5 people that’s just affordable if the teacher hasn’t needed to
     travel far. In Cooroy, public advertising of the class is difficult and expensive. If CMHAI made that easier with
     free advertising on the website and at the hall that would make an enormous change for renters in the numbers
     attending their classes and make these fees a more viable proposition.

4.   A community organisation decides to run a dance or concert to raise money for a local charity. The band is
     going to cost $500 and 80 people are expected at $14 per person. Stage and main floor will be used at half day
     rate and supper will be served using 2 tables. Rate calculation would be $60 + $5 + $5 + $10 + $50 + $50 +
                                                    t
     10%. The fee total would be $198 leaving the operator with a small profit if a private operator. If the fees were
     halved on not-for-profit eligibility, then reasonable money would go back to the community; enough to make it
                               af
     worth another try.


7.5 Proposed Booking process
1    A hirer would contact hall coordinator via an online enquiry form below, in person or by
      Dr
     phone, Facebook message or email to [email protected] (which will also
     link directly from the website. The hirer would be assisted to complete and return either an
     online form, word document file or printed copy.

2    The coordinator would check the bookings for availability, confirm pricing and any other
     relevant details. The hirer could pay in person by cash, by transfer to a transaction account,
     by card payment where the coordinator would enter details of the hirer into the website’s
     payment gateway facility or the hirer could complete the payment through the gateway
     facility themselves with instruction from the hall coordinator. This would be a simple process
     of selecting available items or amounts for hire, the items would appear in a checkout and
     card payment could then be processed. (a demonstration site will be available in coming
     weeks at www.cooroymemorialhall.com)




BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                                     MARCH 2017             33

Section 35

7.5.1 Draft booking form could look something like this:
          Cooroy Memorial Hall: Booking Form and Related Information
                                   To Book the Memorial Hall

Please make an enquiry to book the hall by completing the information below.

On receipt of the form, booking availability and confirmed pricing will be notified

Bond and Insurance are required by all hirers of Cooroy Memorial Hall: If this cannot be produced with
current certificate of currency please obtain before completing any further. This must be sighted before
the rental period commences.
Organisation

Name

Your email


Your phone no.


Purpose/use of hire
                                              t
                           af
Est. number of people attending

Do you plan to have food?
    Yes
     Dr
   No
Do you plan to have drinks?
    Yes
   No
Do you plan to serve alcohol?
    Yes
   No
Do you plan to sell alcohol?
    Yes
    No
Preferred day of the week or date/s of hire


Start/finish time - Min. 2-hour booking - allow 1/2 hr. ea. side for setup/tidy up



BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                          MARCH 2017             34

Section 36

Your requirements
    Basic Hire of Main Floor Area
    Basic Hire of Stage
    Basic Hire of Kitchen
    Tables: how many? ……
    Chairs: how many? …...
    Crockery and cutlery: how many? ……
    Use of bar - glasses, fridge and glass washer use
    Other please specify: …..
    Other please specify: …..


Please leave any other comments or questions




Office Use Only:

Total Rental Quoted: $ ………………………………..
                                           t
                          af
Insurance Sighted: Signed……………………………..

Bond Paid $…………………………………………….


       Current Hall Rental Rates/Conditions draft attached
    Dr
   •


All payments are to be paid to Cooroy Memorial Hall Association Inc. Fee
payments are used for the purpose of operating and maintaining the Cooroy
Memorial Hall for the Cooroy and District Community.




BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL      MARCH 2017   35

Section 37

                                           t
                          af
             Cooroy Memorial Hall
    Dr

           Markets, Classes, Marketing

           Meetings, Training, Fund-raisers

           Dancing, Exercise, Concerts

           Exhibitions, Festivals

           Memorial Celebrations,

           Two-Up, Boxing

           Church, Weddings, Events


BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL   MARCH 2017   36

Section 38

7.6 Examples of renter/community enthusiasm and support:
   (All of them have been very similar)
   From Danielle Taylor, Cooroy Chamber of Commerce Inc:

   1. Would you be interested in renting the hall or using the hall for a not-for-profit meeting or event?
   (If so, I will be sending you an expression of interest form soon) Yes, the Cooroy Chamber of
   Commerce would use the hall for a few events a year; e.g. networking nights, meet the candidate’s
   nights and possibly for events like Australian Body Art Festival.

   2. What rates have you been paying and what rates would you consider to be more suited or fair to
   your purpose? We previously did not pay any fees to use the hall but we’d be happy with something
   like $20/hour or $150/day.

   3. What days/times/frequency do you need the hall when it opens? Mostly we use it after hours on
   weeknights for a couple of hours. But for something like an event it would probably be over a
   weekend.

   4. What facilities of the hall would you be looking to use? Eg. film screen, chairs, tables, lectern,
   white board, crockery, kitchen, stage, dressing rooms, etc. Hall, chairs, tables, toilets.

   5. How many people attend your session on average? 60 to 100 for networking nights, several
   hundred for meet candidate’s nights or other public meetings, thousands for events.

   6. Do you have any suggestions for improvements to the existing hall that could benefit you as a
                                              t
   user of the hall? Having it open would be a good first step. Looking at acoustics at some stage
   would be good. Nicer toilets too.
                           af
   7. The hall will require significant funding and in kind materials. Are you interested or in a position to
   offer donations, your time as a qualified tradesperson, sinks, toilets, basins, mirrors, toilet roll
   holders, sanitary disposals, bins, brooms, vacuum cleaner, dance floor sanding and coating, wall
   fixings for pictures, picture framing, display stands/cabinets, paint, floor covering for the kitchen,
   kitchen items such as crockery, cutlery, serving dishes, urn, microwave, hotplates, oven, tapware,
    Dr
   plumbing supplies, electrical, light fixings, fans, fridge, kitchen cupboards, in built speaker system,
   locks, security system, plants, soil, mulch for a new garden, blinds for the western windows, building
   materials, gravel or bitumen etc. for the carpark, more historical and memorial items for display, a
   fund-raising idea or event, engraving and plaques for recognition of donations, a
   board/tree/thermometer idea in front of the hall recognizing the money raised so far, advertising,
   promotion of events and activities? .... or anything else I've missed You can be assured your
   donation will be recognised and published. If you are a business, you will get free promotion in
   exchange for your gift.

   8. Also have half an idea forming in my head, along with a few other members of the committee, for
   a huge celebration of Anzac 100/ hall opening/ Memorial event showcasing some of the interesting
   collection that was housed in the hall, what we know about these memorabilia and the history of
   the hall. Bring people to the town who have had past connections to the hall and its history. Grand
   Ball, a bigger street parade, collectors, stalls, etc.: a real old-fashioned all involved town/shire
   event. Anzac Weekend 2018?? All ideas and input gratefully received. We may apply for a grant for
   this if we can formulate a plan and ideas in conjunction with the RSL and the sub-branch. Just a
   hatchling idea. Let me know what you think. Something to celebrate the opening of the hall would
   be great. Do it as a fundraiser too. Get entertainers to volunteer, have raffles and other fundraising
   ideas (Eg buy a plaque, auction, donations, etc.). I think it should be separate to Anzac Day (there
   isn’t any such thing as Anzac Weekend) – that should be about our service men and women. If you

BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                            MARCH 2017           37

Section 39

   want to do an Anzac event do it with the RSL but don’t make it a part of the re-opening of the
   hall. The re-opening of the hall should be a stand-alone event for the community to celebrate the
   achievement and should be within a month of the doors opening (which hopefully will be well
   before April 2018).
   Please feel a part of this project; any help is good help and very much appreciated. Together
   we will have our hall open soon. The more offers and information I have to put with our
   proposal the better.
   And if you can get anything to me this weekend even better. If it's later on, please also send
   as it will be needed into the future also. Make sure you check the feedback that’s going on
   the Cooroy Facebook page: https://www.facebook.com/Cooroy/posts/1616660511684504 (a few offers of
   support and indications of usage and that post has already reached more than 2,300 people
   overnight).
   Good luck with it all!
   Regards
   Danielle Taylor, President, Cooroy Chamber of Commerce Inc
   0403 023 802 www.cooroy.com.au


   From Cooroora Woodworkers Club Secretary, John Sturtz:

   I got a copy of your email regarding Hall from Bill Todd and although matter has not been
   discussed by the Club [Cooroora Woodworkers Club] I thought a brief response was
   appropriate given your timing.          t
   2. Not sure what rates we have paid
   3. Club has used Hall for over 20 years for our annual "Wood and Show " - required all day
                          af
   for Thursday, Friday and Saturday of Mother’s Day weekend in May And would like to do
   so when Hall Re-opens.
   4.Have used floor and stage, chairs, tables, kitchen in past
   5 Number attending - not sure but must be over 1000 during the 2 days [ People from
   throughout SE Qld as we run the only ' inter- club ' competition]
    Dr
   6. Kitchen needs upgrade, access to the stage could be improved and electrical power points
   [possibly overhead] provided away from the walls.
   7. Some assistance from CWC may be possible but not discussed yet.
   8. Event on Anzac Day 2018 seems to be a good idea [as it sets a target date] and imagine
   Club would be happy to participate in some way.
   Even though this is bit rushed, I hope it confirms CWC's continued interest in use of the Hall.

   Regards

   John Sturtz
   Secretary Cooroora Woodworkers
   Club




BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                       MARCH 2017            38

Section 40

7.7 Definition of Roles
7.7.1 Role of the President (Chair)
   Charged with providing leadership and direction to the Committee, the President is
   responsible for ensuring that the Committee fulfils its responsibilities for the governance and
   success of the Association. He/she also works to optimize the relationship between the
   Committee, any paid employees, volunteers and other members, and to achieve the
   Association’s agreed goals. The President is generally the spokesperson for the Association
   and should work to maintain key relationships within and outside of the Association.


7.7.2 Role of the Vice President (Vice Chair)
   The Vice President is responsible for assisting the President to fulfil his/her responsibilities
   for the governance and success of the Association. This may mean chairing meetings at
   short notice. The Vice President role is commonly regarded as preparation for the next
   President. At times the Vice President will need to work with the President to help him/her
   understand concerns and alternative points of view within the Association.


7.7.3 Role of the Treasurer
   The Treasurer is responsible for the financial supervision of the club to allow the Committee
   to provide good governance of the Association. The Treasurer is the chief financial
                                           t
   management officer whose tasks include the preparation of annual budgets, planning for the
                          af
   organisations financial future and monitoring the organisations revenue and expenditure. It is
   desirable that the treasurer is well organized and possesses a level of financial expertise.


7.7.4 Role of the Secretary
   The Secretary is responsible for the documentation and communication of the activities of
    Dr
   the Committee. The secretary is the primary administration officer of the Committee and
   provides the links between the Committee, members and outside agencies. The Secretary
   should be a good communicator, maintain confidentiality on relevant matters and have the
   ability to delegate tasks and supervise others. Amongst the Secretary's tasks are to prepare
   agendas, prepare and distribute minutes, receive and disseminate correspondence to and from
   the Association etc. Sometimes associations find it better to split the administrative roles to
   have a Correspondence Secretary, Minutes Secretary etc.


7.7.4 Sub-Committees
   For efficient and effective use of both time and expertise, smaller working groups or sub
   committees may be established. A Working Group is usually one established for a finite
   period to undertake specific tasks, whereas a sub-committee is generally required on an
   ongoing basis and forms part of the essential governance responsibilities. CMHA Inc. for
   building and for business operations (also encompassing hall co-ordination) Specific to


BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                      MARCH 2017            39

Section 41

   CMHA Inc., sub-committees are permitted to attend committee meetings for the purposes of
   more balanced input to considerations and decisions.


7.7.5 Building Sub-Committee
   Chair will be represented on the Committee for the purpose of reporting sub-committee
   activities. A report will be delivered at each meeting. Building sub-committee will be
   responsible for any matter relevant to works of a building nature including written reports
   and proposals.


7.7.6 Operations Sub-Committee
   Chair will be represented on the Committee for the purpose of reporting sub-committee
   activities. A report will be delivered at each meeting. Operations sub-committee will be
   responsible for any matter relevant to business operations including written reports and
   proposals, important business documents, website. Grants applications and Fund-raising are
   also the responsibility of the Business Operations sub-committee in liaison with Treasury.

   Chairperson of this sub-committee is responsible for Hall Coordination, that position having
   been encompassed in the role of Operations Chair at date of election. Hall Coordinator
   responsibilities include anything relevant to hirers of the hall: Bookings, reporting on their
   behalf to the committee and reporting back to the hirer. No committee/sub-committee
                                                            t
   member is permitted to take preference of a booking over another person nor remove a
                                   af
   person from a rental time to suit themselves. If a member has a prior booking that was
   documented prior, then the member may retain that booking.


7.7.7 Specialty & Independent Committee Members
   Members charged with special advice responsibilities as well as contributing to the meeting.
    Dr
   CMHA Inc. have 3 such members, responsible for
              •    Historic/R.S.L.
              •    Legal/Media
              •    Community engagement/Procedure
7.7.8 Absent events
   Excepting the president who has a vice, other committee members should themselves
   nominate another member of either the committee or the sub-committee to fulfill any duties
   necessary in the case of absence. If absent without notice, the committee should nominate
   another member to fill the roll until return or in the case of sub-committee, another member
   of that sub-committee. For specialty member, another member with the relevant skills
   required.
   Any other rulings would be according to the model rules and State Govt Fair Trading’s
   “Smart Business” booklet advice.
   Above has been a collation of research from various reliable internet sources, meeting discussions and decisions and State Govt. Fair
   Trading booklet.


BUSINESS PLAN FOR FUTURE OPERATION OF COOROY MEMORIAL HALL                                                       MARCH 2017                40

Section 42

                                  7.1.3 Annexure 1          Part 1
  Conditions of Hire
The hirer of the Cooroy Memorial Hall acknowledges                   10. A variable bond will be depending on event type.
and accepts the following conditions regarding use of the                Bond will be receipted & returned in less than 7
                                                                         working days.
Cooroy Memorial Hall and it's facilities.
                                                                                               t
                                                                     11. Any hall access keys or cards are to be returned to
                                                                                                       af
1. All exit doors must be unlocked for the duration of                   the Hall Coordinator as instructed.
   occupancy of the hall to comply with fire safety
   regulations.                                                      12. Before vacating the hall the hirer must ensure that:
2. The hirer is responsible for alerting all occupants                 All windows and doors are properly locked.
   of evacuation procedures and compliance of such                     All taps, appliance, fans, hot water power points are
   in the event of an emergency                                         turned off.
                                                                       Failure to comply with the hall conditions will result in
                                                                                                                                 Dr
3. Cooking is not permitted; Food may be prepared
                                                                       the forfeiture of all or part of the bond sufficient to cover
   off site and warmed or chilled only.
                                                                       any associated costs.
4. Alcohol may only be served with adequate
                                                                       The Cooroy Memorial Hall is jointly operated by Cooroy
   permits sighted by the Cooroy Memorial Hall
                                                                       Memorial Hall Association Inc. volunteers under tenure
   Assn. Inc. prior to the function. All regulations
                                                                       agreement with the Noosa Shire Council.
   must be observed.
5. Smoking is strictly prohibited within the hall or it’s
   grounds                                                                                CMHAI
6. Music and Noise levels are to be within local
   noise abatement regulations, ceasing noise by
   12.00 pm and vacating the hall by 12.30 pm
                                                                                                                                             By the Community : For the Community
7. All breakages and damages must be paid for by
   the hirer                                                            Contact
                                                                        Lyn Bayfield 0402052558                                                  www.cooroymemorialhall.com
8. The hirer shall ensure all furniture, appliances,
   and equipment are returned to their appropriate                      [email protected]
                                                                                                                                       D
   storage area in same condition at time of entry.
                                                                        Alternative Phone: 0414828518
9. The hirer shall remove all rubbish and leave the                     Fax: 07 5442 7013                                                RA
   hall in a clean and tidy condition including kitchen
   and toilet areas.
                                                                        Committee E-mail: [email protected]
                                                                        CMHAI Conditions & Hall Hire Costs; Effective May 2017
                                                                                                                                            FT

Section 43

                             7.1.3 Annexure 1 part 2
 Hire Charges
 Main Floor & Toilets only.                              Additional Hire Charges
                                                         Kitchen, Dining, Stage, Tables, Chairs, etc
Less than 50 Attendees per function, event or class
                                                               Kitchen /Dining Facilities          $20 per hour



       Hourly Rate
       3 hour Rate

                              $20
                              $40
                                                               Stage
                                                                                   t                $5 per hour
                                                                                           af
                                                               Tables                              $2 per each
      1/2 day Rate           $60
                                                               Chairs                              $1 per each
      Full day Rate          $100
                                                               Crockery/Cutlery/glass etc          $1 per set
More than 50 Attendees but less than 100
                                                               Bar incl. facilities                $40 per hour
                                                                                                                     Dr
      Hourly Rate            $40
                                                               Other equipment                     $ p.o.a.
      3 hour Rate            $80
                                                               Storage area under Hall             $100 per year
      1/2 day Rate           $120
                                                               Compulsory Cleaning Fee             10% of total
      Full day Rate          $200
                                                        Not-for-profit/Community may attract discount to be
                                                        determined on application. 100% of fees are allocated to
More than 100 Attendees (Please double if over 500)
                                                        future maintenance and improvement of the hall.
      Hourly Rate            $60                                            CMHAI
      3 hour Rate            $120
                                                                                                                           Cooroy Memorial Hall Association Inc.
      1/2 day Rate           $180
      Full day Rate          $300                          Contact                                                        www.cooroymemorialhall.com
                                                            Lyn Bayfield 0402052558
      Weekend Rate           $500
Full day includes 6am to 12 midnight
                                                            [email protected]
                                                            Alternative Phone: 0414828518
                                                                                                                     D R
Weekend includes 6am Sat to 10pm Sunday
                                                            Fax: 07 5442 7013                                           A F
Set up fees apply at above rates for day/night before
                                                            Committee E-mail: [email protected]
                                                                                                                            T
                                                            CMHAI Conditions & Hall Hire Costs; Effective May 2017

Section 44

     7.3.1 Annexure 2 Part 1
                                                                                                                              VENUE HIRE
Conditions of Hire
The hirer of the Montville Village Hall
                                                            9.   The hirer shall remove all rubbish from the hall and
                                                                 its surrounds.                                          Montville
acknowledges and accepts the following
conditions in relation to the hire and
                                                            10. The hirer shall ensure the hall is left in a clean and
                                                                tidy condition, particularly the kitchen and toilet      Village Hall
use of the Montville Village Hall and its
                                                                areas.
                                                                                           t
                                                            11. A $1000 security bond is to be paid before the hire.
                                                                                        af
immediate surrounds.                                            This bond will be returned within 7 working days
1.   All exit doors must be unlocked for the duration           of the hall hire.
     of occupancy of the hall to comply with fire safety    12. The hall key is to be returned to the Hall
     regulations.                                               Coordinator upon completion of the function.
2.   The hirer is responsible for alerting all occupants    13. Before vacating the hall, the hirer shall ensure:
                                                                                                                    Dr
     as to the evacuation procedures and ensuring               ~ all appliances, lights and fans are turned off;
     compliance with these in an emergency.                     ~ all taps and the hot water are turned off;
3.   Cooking is only permitted in the kitchen with              ~ all doors and windows are secure.
     approved kitchen appliances.
                                                            Failure to comply with these conditions may result in
4.   Alcohol can only be sold with the appropriate          the forfeiture of all or part of the refundable security
     permit, a copy of which must be provided to the        bond paid.
     Montville Village Association prior to the function.
                                                            Note: The Montville Village Hall is heritage listed and is
5.   Smoking is prohibited within the hall and its
                                                            maintained by Montville Village Association volunteers
     surrounds.
                                                            for and on behalf of the Montville Community.
6.   Music and loud noise must cease at 11:30 pm and
                                                            Contact
     the hall must be vacated by 12:30 am to comply
     with noise abatement regulations.
                                                            Ruth Kuss 0429 997 771
7.   All breakages and damages are the responsibility       [email protected]
     of the hirer.
8.   The hirer shall ensure all furniture, appliances and   MVA Function Hire Costs & Conditions
     equipment are returned to designated storage           Version 7; Effective Jan 2016
     locations in a clean and operational condition.
COMMUNITY PLANNING | COMMUNITY GATHERING                                                                                 www.montvillevillageassociation.com.au

Section 45

                                           7.3.1 Annexure 2 part 2
Function Hire Costs                                       Other Hire Charges:
                                                          Table Cloths                                  $10.00 each
Montville
                                                          Place settings (Glassware,
                                                          Crockery & Cutlery) 			                       $5.00 per head
Village Hall
                                                          Chairs                                        $2.00 each
                                                          Tables                                        $10.00 each
                                                          Coffee making facilities			
                                                                                           t            $50.00
                                                                                        af
                                                          Full kitchen facilities			                    $200.00
Weddings:                                                 Large Marquee (50 people)		                   $500.00
                                                $800.00
Full Day Hire of Hall                                     Small Marquees (20 people)		                  $200.00 each
(Inclusive of 1 ½ day hire, kitchen use)
                                                          Chandeliers (2 large 4 small)                 $250
Up to 12 tables of materials (chairs, tables,
                                                $720.00
crockery, cutlery, glassware) @ $60 per
                                                                                                                     Dr
table. (Hall capacity is for 100 people)                  Community Groups Only:
                                                          Data Projector 				                           $50.00
                                                          (Experienced MVA operator only)
Other Functions:
                                                $300.00   Sound System 				                             $50.00
Full Day hire of hall
                                                          (Experienced MVA operator only)
(9.00 – 12.00 midnight
                                                $200.00   Casual Hire Rate:                             $25.00 per hr
Half Day hire of hall
(9.00-1.00pm/1.00pm-5.00pm)                               Bond for Issue of Key			                      $50.00
                                                $200.00   (Signed to take home)		
Evening hire of hall
                                                          Please Note:
Please Note:
                                                          Not-for-Profit/Community Organisations
A refundable bond of $1000.00 is required.                attract discounts.
This bond is to cover any damage to the hall,
equipment and associated areas of the historic            The Montville Village Hall is heritage listed and is
precinct - including the Village Green, Saint Mary’s      maintained by Montville Village Association volunteers
Church and Saint Mary’s Hall.                             for and on behalf of the Montville Community.
                                                          100% of all fees and charges are allocated to the
All functions will attract a mandatory                    maintenance and restoration of the Hall.
cleaning fee of $264.00                                   This price list supersedes previous price lists and will
                                                          remain current until future price lists are published.
MVA Function Hire Costs & Condtions
Version 7; Effective Jan 2016                             Contact
                                                          Ruth Kuss 0429 997 771
                                                          [email protected]
                                                                                                                         www.montvillevillageassociation.com.au

Section 46

7.3.1 Annexure 2a page 1




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         XXXXXX
         XXXXXXX

7.3.1. Annexure 2a page 1
                                                                        ’    Conditions of Hire

                   ee      be                    aa
              Eumundi & District Historical Association - serving the community since 1976
            PO Box 226 Eumundi Qld 4562 Email: [email protected] ABN: 68998532194

      EUMUNDI SCHOOL of ARTS COMMUNITY HALL
      Corner Pacey Street & Memorial Drive
      CONDITIONS OF HIRE EUMUNDI SCHOOL OF ARTS HALL
         PLEASE READ THIS BEFORE USING THE HALL AND ITS FACILITIES                         ;
         This Heritage Listed building is.a precicus asset of the Eumundi Community
—* Please help us keep the high standard of care for the Eumundi School of Arts.
         If you have any difficulties please call:
         Discover Eumundi= Heritage and Visitor Centre open 7 daysS-ea-5442 8762 or
         (A/    all Wendy Birrell 0438 118 452 or Donata Page 5442 8610
                                                                            iB

      1. BOOKINGS AND BOND                    niin ithe Mint ame:    omnes i         3s   :
         a)  Bookings are subject to availability and the provision of a Certificate of Currency for
             insurance confirmation
         b)  Payment for Hall hire and bond must be made 2 weeks prior to booking date
         c)  Bond will be returned 14 days after booking date subject to hiring conditions being
             adhered to, no excess cleaning fees incurred and no damage to the property
      2. INSURANCE
         A Certificate of Currency for insurance must be provided
      3. ENTRY TO HALL and USE OF ALARM SYSTEM
         Initial Entry to the Hall is through the Front Door on Memorial Drive.
         Front door is alarmed and needs to be deactivated immediately upon entry. The keypatkis
         situated on the end wall to the left of the hall entry. Enter the current security OX@48842 and
         press the OFF button.
         Access to the Kitchen Area is only through the Front Door initially.

           Z: School of Arts Booking Procedures and Forms\2015\New FormsFebruary 2015\Conditions of Hire 2015.doc

Section 47

7.3.1 Annexure 2 a page 2




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4. USE OF MAIN HALL and ANNEXE AREA                                page 1 Annexute 2a page 2
   To avoid damage to the Hall:
   a)  Decorations are not to be attached to the walls or ceiling
   b)  No naked flame, candles etc are allowed inside the Hall
   c)  Smoking is prohibited in the Hall
   d)  Emergency exits are to remain unobstructed at all times
   e)  Music and loud noise must cease at 12.00pm
   f)  When moving chairs, the chair lift trolleys must be used to protect the old floor
   g)  Please don’t drag any furniture across the floors
   h)  All chairs must be returned to the annexe of the hall near the kitchen
   i)  The stage and backstage area is off-limits unless specifically booked.

5. DEPARTING THE HALL AND USE OF ALARM SYSTEM - checklist
   Please clean up any rubbish-in the hall. If we have to employ a cleaner after you session you
   will be invoiced for this or it will come out of you bond.
   Brooms are available in the cleaner’s storage room off the kitchen to clean the floor of food
   scraps or other rubbish. Please return any cleaning items before leaving.
   a)  Empty garbage into outside bins-annexe side at rear of hall.
   b)  Close all windows including kitchen and annexe windows.
   c)  Turn off any kitchen appliances
   d)  Turn off all lights and fans
   e)  Turn off air conditioning with keys provided
   f)  Shut/lock all doors other than the front door
   g)  When finally departing the hall, THE ALARM MUST BE REACTIVATED Enter the
       Security code again and press the ON button
   h)  Lock the front door behind you. This is a Fire Door and must be locked with a key
   i)  Return key(s) to Discover Eumundi as arranged.

6. REFUND OF BOND

   a)  Bonds will be refunded when hail and equipment have been checked after hire and all
       keys have been returned to Discover Eumundi
   b)  All breakages and damages that exceed the bond deposit must be paid for in full by the
       hirer.

7. OUT OF RENTAL HOURS ACCESS

   Please be aware that many others use the hall and may be disrupted during other
   hours. If it is necessary to access the hall out of rental hours please contact Discover
   Eumundi to see what days and times may be possible.

   For all administrative enquiries about the Eumundi School of Arts bookings, please call
   Discover Eumundi on (07) 5442 8762 or email [email protected]

      Z: School of Arts Booking Procedures and Forms\2015\New FormsFebruary 2015\Conditions of Hire 2015.doc

Section 48

7.1.4 Annexure 3 page 1




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Summary of Past and Future Prospective Users of Cooroy Memorial Hall
                                                                              Dated 8th February 2017
Renter Name                                      Purpose of use                     Contat                 | Contact Details
Woodworkers Club       ;         Pas         ____|Annual Exhibition                   Charlie Cobb            54425616            i                      .
                                                                                      Bill Todd             _ |54455850   [email protected]                              ;
                                                                                     John Spurtz              54426343
  Comments from Charlie: normally 1 doz or so Stall holders; carries the club through for the year. Currently using other premises which are unsuitable because festival cannot be held there
  because it can only accomodate a couple of stalls; Huge blow for us; disgrace on council not coming to the party sooner; definitely would be back; can't happen soon enough. Willing to assist
  with fund-raising; could possibly donate items for raffles.

Orchid Society                 _                 Annual Exhibition                    Noel Willis             54477208 not connected               -    -
  Comments: Will make further attempts to contact

Permaculture                                     ‘Weekly meeting                     Ruth Sparrow             (0417622115 [email protected], president@...
  Comments : Don't like school hall because at short notice can be out and have no venue. Kitchen would be needed to serve food only for supper. Probably would be back

Dance Form               ——                     Ballet Classes                     si Jaymee      a           0478 101 985                    a                 oe,
 Comments: Left a message, no return call to date
Saturday Markets           n        a     ____ |Monthly? market        a.            Liz    7 ; . 7           0400696686 [email protected]      a               /
  Comments : possibly may return if hall were reopened.

                                                 Annual Memorial Service  ne        RSL Sub-branch        __ |Cooroy RSL Sub-branch                                           _
                                                 Meetings                                 _                                                                                  .
  Comments : by Ron Sutton and various other members; hall should never have been closed, maintenance should have been provided by RSL club as trustees and or Council should have looked
  after the hall as a respect to armed forces personel. Very disappointed. Currently service is being held outdoors. What if it rains? There is no other suitable venue; The hall is a memorial. Hall 7
  could display items of memorial significance but only if the sub-branch are satisfied that the items are going to be well cared for as previously the sub-branch felt this could have been better. Ran
  Comments : by Neville Jones also in relation to the memorial monument on the eastern side of town. History of the memorial placement there was that a lady who lost several close family ca
  members; husband and sons it is believed, used to live up that way and the memorial was considered to be appropriately placed so that she could walk past and see the memorial to her lost oe
 family members. Very good reason why it should never be moved; like moving a gravestone. From a historical aspect also perhaps it should never be removed as the site is significant in it's 5
 history.                                                                                                                                                                             A
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Section 49

7.1.4 Annexure 3 page 2




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Summary of Past and Future Prospective Users of Cooroy Memorial Hall
                                                                                 Dated 8th February 2017

                                                   Various fund-raisers                Tina Mayfield             CooroyRSLClub                   ee                  /
                                                   (for the club & the hall)
  Comments: Would like to see the hall re-opened as soon as possible. Became impossible for the Club to sustain maintenance of the hall due to high costs involved. Required grants funding and
  needed a separate incorporated entity to do that. RSL was prepared to do any necessary running of the hall and only needed assistance with grant funding. Approach to council was a last
  choice option and it is hoped that the council will renovate the hall.
 ChamberofCommerce                            ae Meetings                                             7     a                                re
  Comments: yet to be contacted

 Dance Ballroom Latin Swing                        Dancesport Classes                   Lyn & Barry Bayfield     0402052558, 0414828518 [email protected] od                 z.    ;
                           a                      Training                                                a  ele
       a                                           Community Dances                                                             7
  Comments: We've run classes and dances in the hall since 1995. Several branches of my family have lived in Cooroy district over 100 years and danced in that hall over that period, attended
  meetings and memorial services there, wrote the history of the hall. Family well connected to the hall. All very disappointed the action committee did not make earlier resolution with RSL club,
  incorporated & applied for grants as suggested by Tina. In interests of opening the hall hope to see council & new committee open asap. The disappointment and frustration is echoed through
  the Cooroy community. For ourselves: Over the past 15 months we have explored other options and to date have not found a suitable venue. Our dancesport training requires a large floor that
  is not too sticky, preferably a timber floor and not over concrete, must have good natural ventilation. Old halls in their original condition are rare and this one suits our needs perfectly as it was.
  The only real changes we could see as advantageous would be: clean toilets, not being able to see into the toilet, a fresh coat of paint to the interior in more heritage type colours of
  creams/neutrals similar to Montville hall (a more inviting colour scheme), fresh paint outside and gardens more heritage style and enhancing the halls character, a new kitchen clean and
  hygienic for serving of supper, Porticos to keep the rain out would be helpful and blinds on the western windows. The hall has had some, but little cleaning in that time. A good cleanout and
  restore all the back rooms to give them useful purpose would be great. Provision of a vacuum cleaner would be immensely helpful. Rent would have to be reasonable in line with what can be
  earned from classes to be viable for any of the classes, markets, etc. Overcapitalising on upgrades would exclude us and most of the renters from using the hall. None that | spoke to need any

Tapcatz                           a               ‘Tap Dancing Classes                  BettyCrocker     = = —   (54711335             :     .
 ur                                                Tap Dancing Public Performance       Laura Ashley-Rush      (431059555                       Sm   |=    alt
                                                                                        Brenda Butterworth                                                                                N
            :                                 wi                                        :    ‘           gy                                                                               a
                                                                                        Amy Dwyer               |                                                                         n
  Comments: The ladies used to clean for past 11 years; toilets need upgrading and please not to be able to be on stage looking directly into a toilet. Laura has 40 years experience in interior e
  design and is willing to assist me with anything required in that field. The ladies are willing to assist if required and would very much like to see the hall open as soon as possible as no other iB
                                                                                                                                                                                          >
                                                                                                                                                                                          |
 Adrenalin Dance                                   Contempory Dance Classes            Kristy                    699 Cedar Creek Road, Belli Park 0432 289 879                            o
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Section 50

7.1.4 Annexure 3 page 3




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Summary of Past and Future Prospective Users of Cooroy Memorial Hall
                                                                                    Dated 8th February 2017
   I ee                                                                                                                                                                         ee ee
    Comments: left a message (no return contact to date)
   Irish Dance                            a!          Irish Dancing Classes               Matthew        =| 0477413821, 54477847                A                                ey
                               —_                     Public Performance                                 Rell seneiels                        ee                             -       J
    Comments: wrong number, nothing to do with the hall; not right contact recorded it seems.
  Thursday Markets                                   ‘Market of Local handcraft & produce  Tilly                     Ph 0418793962 [email protected] 7
    Comments: Mostly arts & crafts; stalls inside and out; stall-holders are wanting to get their market back. Hall closed at short notice leaving stall-holders with stock they couldn't sell just prior to
    Christmas. Would still be interested. 19 years at the hall; The ladies do not have gazebos to attend an outdoor market at another site and most are elderly and could not erect one without
    considerable help. No other suitable venue has been found to date. Stall holders are wanting to get the market back to the hall as soon as possible.
                                                      gn                                                            ee
   Blue Light Disco          zs        Ue             Youth Disco                          MalScott    =——          $4425030, 0403234889, [email protected]       —_

    Comments: Yes, still interested in the Memorial Hall as a venue; currently at the school hall; keen to support the hall; had in the past raised $1000 in donations to the hall project. Suggested
    trivia nights.

   Playgroup                     ee                   Childcare                                                 ee  | a                   ai                     =i
                    ———————                                                  i eae citadel  ———e                    |                             aia een Ring aaa -
    Comments: Don't know how to contact.

    Comments: Don't know contact but could find out. We know someone involved. I'm sure they would be interested once hall reopens

                 =                       =                ———EE                                            —            a                                           a                         ,
   Jazzercise                     =r                  Exercise/Dance Classes              ‘Leanne Paix              Ph. 0409629911                            /     SS                        m
                                                                                                                                                                                             oR
                —                                                        an               j                                                 ee                              F             sd  o
    Comments: Interested in renting Cooroy Memorial Hall; currently renting Uniting Church Hall; totally unsuitable with close neighbours who complain, looking at rental 2 to 3 times a week, 6 pm 5
    till 7pm. Not interested in blocks of time as cost is prohibitive. 1 to 1.5 hours only required. pay by hour; Mon/Wed preferred but Tues/Thur ok too. Difficulty finding a suitable hall. nm
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Section 51

3.9.5 - 9 Annexure 4




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3.9.5 - 9 Annexure 4
                                                             Sunshine Hardware Pty Ltd
SUNSHINE                                                          ABN 95 129 140 085
                                                                         COOROY
                               €                       TEL: 07 5447 6677 Fax: 07 5447 7182
                                                         18 Maple Street Cooroy Qld 4563
                                                            www.1300hardware.com.au

 Noosa Shire Council
 P.O. Box 141
 Tewantin Qid 4565
 Reference — Cooroy Memorial Hall

 We would like to voice our support to the Memorial Hall Committee in their
 endeavours to have the Cooroy Memorial Hall repaired and not demolished
 and support them in an ongoing management role of the hall on behalf of the
 local community.
 We have over many years been involved in events held at the hall such as the
 Cooroora woodworkers show and exhibition. Last year this event was unable
 to utilise the hall and had numerous stalls out under the stars which provided
 problems for security of property and possible rain or storms.
 We believe that the Cooroy Community and Noosa Shire will benefit from the
 many uses that can be generated by the hall being reopened.

 Sunshine Mitre 10 Cooroy

   i a               AS         —
 Malcolm Gray                    ;
 Manager

   CALOUNDRA — COOROY — DALBY — GYMPIE — KINGAROY — KUNDA PARK — NAMBOUR — NOOSAVILLE — ROMA

Section 52

3.9.5 Annexure 5




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3.9.5 Annexure 5

                                                                 COOROY SUPA IGA
           .        .                                            3 Emerald Street,
 Noosa Shire Council                                             Cooroy, QLD, 4563.
                                                                  Phone: 07 5447 6061
                                                                  Fax:  07 5447 7431
                                            ‘                    e-mail: [email protected]
 To whon it may concern                                          e-mail: [email protected]

 We at Cooroy Supa IGA support the Cooroy Memorial Committee to have the Cooroy
 Memorial Hall be repaired and managed by the management committee on behalf of our
 community.
 Not only is the hall a ‘memorial’ and therefore exempt from discussions about its use, the
 town of Cooroy will benefit from the many uses that can be delivered by the hall being
 restored, opened and maintained.

 Sincerely,
Zoo

 Anthony Zipf       .
 Cooroy Supa IGA

Section 53

3.9.5 Annexure 6




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;                                                                                           3.9.5 Annexure 6
|                              p 1300 929 782 £07 5472 2511 wwwaritek.netau — [email protected] mi
|                                          Building Solutions Ply Lid. 19 Lowermill Rd Coorey GLD 4563 itek
                                                                PO Box 730 Coorey QLD 4563                   ®
                                                              ABN. 22750 783065 A.C.N. 010 408 185 Building Solutions

            To:

            Noosa Shire Council                                                 .

            23 February 2017

            Dear Council,
            RE: Cooroy Hall
            Ritek Building Solutions are in support of the Cooroy Memorial Committee to have the Cooroy Hall
            to be repaired, not to be demolished and operated by the management committee on behalf of
            our community.
            We believe that the Cooroy community will benefit from the many uses that can be delivered by
            the hall being opened.
            Yours et
                  fA

            Peter Ln           “4
            Chief Executive Officer
            Building Solutions Pty Ltd

                                                        Page 1

        a Ritek Building Solutions                 .. www.ritek.net.au        -1300.929 782                   call
  DO ae        Ct ee ee                                                                                       —

Section 54

                                                                                                         3.9.5Annexure7


                       COOROY RAG
                        Community NEWSPAPER
                        P.O BOX 898, COOROY 4563    I   MARY RIVER RD, COOROY I PH: 5442 6699




 TO WHOM IT MAY CONCERN




 RE: LETTER OF SUPPORT TO SAVE COOROY COMMUNITY HALL




 The Cooroy Rag Newspaper is fully supportive of the Cooroy Community, the majority of whom are lobbying
 and working towards saving the Cooroy Community Hall.

 The Hall is an established and historic building in the heart of our township which was well utilised by our
 community.                            t
 We believe the newly formed committee dedicated to this cause has a very diverse mix of enthusiastic
                                    af
 members who will work diligently towards bringing our hall back to its former glory, which will only be of
 benefit to our township and its surrounds.

 We sincerely hope that Council will consider their proposal.
             Dr

 Yours faithfully,




 BRENDA GLADWOOD

 Editor




Cooroy Rag Committee
Wayne Schrader - President
Stephen Hilditch - Vice President
John Gabb - Treasurer
Brenda Gladwood - Secretary

Section 55

3.9.5 Annexure 8




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395 Annexure 8

                            beverages

 16 February 2017

Noosa Shire Council
Pelican Street
Tewantin QLD 4565

Dear Sir/Madam

We wish to support the Cooroy Memorial Hall Association Inc (CMHA) in their
efforts to ensure the Cooroy Memorial hall is repaired and not demolished.
The CMHA represents the Cooroy Community and surrounds and once they
have completed the repairs to the hall they plan to manage the hall and
breathe life back into this lovely old building in the centre of our business hub.
The whole of our community will benefit with the many uses that can be
delivered by the hall being opened.

Yours faithfully
              *
 fa—
Peter Lavin
Director

p: (07) 5447 6633 f: (07) 5447 7393                                      |
e: [email protected]                             Wimmers pase        hb    ea
a: PO Box 416, Cooroy Q 4563                         Pe ed
ABN: 37157784346
wimmers.com.au

Section 56

                                                                                                          7.1.2 Annexure 9 page 1



                                                                                              Australian Government
                                                                                              Australian Business Register
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                                                                                                             3611290591037
                                                                                            Our reference:
       COOROY MEMORIAL HALL ASSOCIATION INC                                                        Phone:    13 92 26
       421 EUMUNDI RANGE RD                                                                          ABN:    34 665 906 713
       EUMUNDI QLD 4562
                                                                                                             1 February 2017




      We have registered you on the Australian Business Register

      Dear Sir/Madam

      Your Australian business number (ABN) is 34 665 906 713.
      Your ABN registration is effective as of 31 January 2017.


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      Please check that the enclosed ABN details recorded for your business or organisation are correct
      and advise us if they are not.
      Your obligations
      You're legally required to ensure your ABN details are kept up-to-date and you must notify the
      Registrar of any changes to your details within 28 days.
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      If you have an AUSkey you can update your ABN details online. AUSkey is a secure login that
      identifies you when you use participating government online services for business. If you don't
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      have an AUSkey you can register at www.abr.gov.au/auskey Alternatively, you can update your
      details by contacting us on 13 92 26 between 8.00am and 6.00pm, Monday to Friday.
      The Registrar will periodically review your ABN registration. Where there is evidence that you're no
      longer entitled to hold an ABN your registration will be cancelled. Evidence of entitlement could
      include declaring business income in your income tax returns, and/or lodging activity statements
      within two years of your ABN registration.
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      If you've indicated that you require endorsement as a deductible gift recipient, income tax exempt
      fund or tax concession charity, an application will be sent to you shortly.
      Starting or running a business
      The Australian Government's dedicated business website www.business.gov.au is a one-stop
      shop for business information from all levels of government. The website provides a range of free
      tools including planning templates, checklists and how-to guides to help you work smarter, not
      harder. Find business information and support the easy way, visit www.business.gov.au today.
      What you need if you phone us
      We need to know we're talking to the right person before we can discuss your affairs. We'll ask
      you for details that only you or someone you've authorised would know. An authorised person is
      someone who you've previously told us can act on your behalf. If you can, please have your ABN
      with you.
      Yours faithfully


      John Dardo
      Deputy Registrar of the Australian Business Register

      E01040-S00001-F137909
                                                                                   > abr.gov.au                          -2014

Section 57

7.1.2 Annexure 9 page 2.




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Australian Business Register
          Australian business number (ABN)        : 34665 906 713
          Entity name                            :  Cooroy Memorial Hall Association Inc
          ABN status                             :  Active
          ABN registration date                  :  31 January 2017
          Postal address                         :  421 EUMUNDI RANGE RD
                                                    EUMUNDI QLD
                                                    4562
          Business address                        :  MAPLE STREET
                                                    COOROY QLD
                                                    4563
          Email address                          :  [email protected]
          Type of entity                         :  Other Incorporated Entity
          ANZSIC code                            :  6720 - Real Estate Services

          Associates
          The following are the associates of the entity:
          Associate name                Position held
—         Mrs CAROL JOHNSTON            Office Bearer Of A Club/Association

          £01040-S00002-F137909                                                                                 3 of 4

Section 58

4.2 2Annexure11




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.    42 2Annexure]1 |

Benefits of CommWeb to your business
Take payments online
You can accept an extensive range of payment types from international credit, debit and
prepaid cards as well as stored-value online wallets and more.
Fast and reliable payments
Comm Web is supported by world-class infrastructure offering fast processing speeds, real-
time authorisations and same-day settlement* that puts funds in your account faster.
Save time on admin

Cut down the time you spend on managing your payments— with tailored reporting, online
refunds and easy integration with your own accounts systems.
A seamless customer experience
Comm Web allows returning customers to buy from you without having to enter their card
details everytime they visit. Their details are not saved on your server but turned into a token
with MasterCard this avoids fraud risk.

Safe and secure transactions

CommWeb has multiple ways to protect your business from fraud including CVV validation,
3D Secure and an internal risk management system.
Costs Quoted by phone to merchant banking:
16.02.2017
$10 Transaction Account
No set-up fees
1.4% transaction fees
.29 c per transaction
$110 cancellation fee
$30 at fault fee for mistakes that a customer may see the bank about.

Section 59

7.1.1 Annexure 10




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7.1.1 Annexure 10

           QUEENSLAND
           Associations Incorporation Act 1981
           Section 15
           Form 15
  ——       Incorporation Number: [456629
    ,      Certificate of Incorporation
                   e                                   e

           This is to certify that
           COOROY MEMORIAL HALL ASSOCIATION
           INC.
           is, on and from the twenty-fourth day of January 2017
           incorporated under the Associations Incorporation Act 1981.
          Dated this twenty-fourth day of January 2017  +/ “ns   1S     4A  JRE       COCY
                                                         oF      ZFHE    O€G(WVAC          THAT
                .                                           |   HAVE       SCH re,
          Delegate of Director-General                                 6
                                                        Mee                        si (a oat}
                                                                                       if 7
                                                                  oe He ay
                                                             *eyY
                                                              saya FOF A
                                                                eS. = a s
                                                                                        ey
   Great state. Great opportunity.                                                      Queensland -
ESTE GEE Sa         SS A        Na        a  RE RR EOE                              ERE CVarnmant

Section 60

                                                                                             4.2.2 Annexure 12
10. Mail, Telephone and Internet Orders

Mail Order and Telephone Order (MOTO) transactions occur in an environment where the cardholder is not present to sign the voucher for the
goods or services provided. It is your responsibility to ensure that the person placing an order is the authorised owner of the plastic card
(refer to clause 10(b), clause 13(d) third bullet point, clause 14, clause 17(f) and clause 17(y) of the Merchant Terms and Conditions.
In the event of a dispute the onus is on the Merchant to prove the goods and services were provided to the authorised cardhol der. Proving
this in many cases may not be possible and can result in the full value of the transaction being debited to your account, plus any dispute fee.
Obtaining an authorisation does not confirm that the rightful owner of the card has performed the transaction.
Bendigo Bank may therefore request additional information about your business to assess your MOTO requirements and suitability. This
facility is generally made available to Merchants who have a Bendigo Bank Merchant facility for a minimum of 6 months.



Product Delivery:               Regular Post          Certified Mail         Courier          Other:

Expected Delivery Time:        Same Day             1-2 days            Up to 7 days          Other:

Stock Management:              Goods on Hand          Order on Demand from Supplier           Other:


Will you accept overseas orders:                        Yes                       No

If yes, which countries will you NOT accept orders from:

How do you market your products:

Target Market:

What orders will you NOT accept:

Are your products covered by warranty:                  Yes                       No

How do you plan to minimise the risk of fraud to your business:




                         t
(If you are unaware of preventative fraud measures, please discuss this with the Business Development Manager when completing this application.)
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11. Acknowledgements

1. Collection and use of your information
We, Bendigo and Adelaide Bank Limited, collect personal information and credit-related personal information about you for the purposes of assessing
your application for, and providing you with, a Merchant Facility and related services. Collection of some of this information is required by the Anti-
Money Laundering and Counter-Terrorism Financing Act 2006. If you provide incomplete or incorrect information we may be unable to provide you with
merchant facility services.
We may obtain from any person who is involved in any card scheme (e.g. AMEX, MasterCard, Visa), Credit Reporting Bodies (as d efined below),
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merchant alert agencies, and other credit providers and financial institutions, information about your merchant history, personal information, credit-
related personal information and commercial credit information including information relating to previous Merchant Facilities .
We may also use your personal information and credit-related personal information to perform our business functions (for example internal audit,
operational risk, product development and planning).

2. Collection of information about third parties
We may need to collect personal information and credit-related personal information about a third party from you as part of this application. If we do this,
you agree you will advise that person that we have collected their information, and that in most cases they can access and seek correction of the
information we hold about them.

3. Disclosure of your information
We treat your information as confidential and only disclose it to others where necessary. We usually disclose your personal information and credit
related personal information to organisations that carry out functions on the Bank’s behalf such as mailing and printing houses, electronic network
administrators, Credit Reporting Bodies, merchant alert agencies, information technology providers, terminal ins tallation and maintenance technicians
(including EFTPOS), intermediaries and other financial institutions that process your transactions. Your information may also be disclosed to our related
entities, our joint venture partners and Community Bank® companies where its confidentiality is maintained at all times.

We may disclose personal information, credit-related personal information, commercial credit information and information about your merchant history to
any person who is involved in any card scheme. This information can be disclosed for any purpose in relation to the operation of those schemes, and
where the law requires or permits the Bank to do so.
We may also disclose to any card scheme advice of the termination of the Merchant Agreement and the reasons for termination of the Agreement. You
acknowledge that the information concerning termination of the Agreement then becomes available to any member of the card sch emes. This
information may be used in assessing subsequent applications for merchant facilities.
We may also disclose your personal information, credit-related personal information, commercial credit information, and information about your
merchant history (including advice of a termination of a merchant agreement with us) to other credit providers, merchant alert agencies, Credit Reporting
Bodies, and government authorities.

4. Disclosure of your information to overseas organisations
Some of the organisations we disclose your personal information and credit-related personal information to may be located overseas. Where an
organisation is located overseas we will either take reasonable steps to ensure that it complies with Australian privacy laws or we will seek your consent
to the disclosure.
Bendigo and Adelaide Bank Limited ABN 11 068 049 178 AFSL No. 237 879         3                                                                 OA187b (09/16)

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