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2021-12-07 Services & Organisation Committee Meeting Agenda
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AGENDA
Services & Organisation
Committee Meeting
Tuesday, 7 December 2021
commencing at 1.30pm
Council Chambers, 9 Pelican Street, Tewantin
Committee: Crs Joe Jurisevic (Chair), Amelia Lorentson, Clare Stewart, Frank Wilkie
“Noosa Shire – different by nature”
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Section 2
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
TABLE OF CONTENTS
ITEM PAGE
1. ATTENDANCE & APOLOGIES 3
2. CONFIRMATION OF MINUTES 3
3. PRESENTATIONS 3
4. DEPUTATIONS 3
5. REPORTS FOR CONSIDERATION OF THE COMMITTEE 4
1 2021 – 2022 COMMUNITY GRANTS PROGRAM – COMMUNITY PROJECT
GRANTS (ROUND TWO) 4
2 REGIONAL ARTS DEVELOPMENT FUND (RADF) – GRANT
RECOMMENDATIONS 2021-22 7
3 2021 – 2022 COMMUNITY PROGRAM FUNDING – COMMUNITY PROJECT
GRANTS (ROUND TWO) - EQUIPMENT 11
4 2021 – 2022 COMMUNITY PROGRAM FUNDING – COMMUNITY PROJECT
GRANTS (ROUND TWO) - EVENTS 13
5 2021 – 2022 COMMUNITY PROGRAM FUNDING – COMMUNITY PROJECT
GRANTS (ROUND TWO) - INFRASTRUCTURE 15
6 2021 – 2022 COMMUNITY PROGRAM FUNDING – COMMUNITY PROJECT
GRANTS (ROUND TWO) - PROGRAMS 17
7 CONTRACT NO. T000051 SUNSHINE BEACH SKATE PARK HALF PIPE
RENEWAL – TENDER AWARD 19
6. REPORTS FOR NOTING BY THE COMMITTEE 23
8 NOOSA LIBRARY SERVICE – ANNUAL REPORT TO 30 JUNE 2021 23
9 2021 ANNUAL DISASTER MANAGEMENT REPORT 50
7. CLOSED SESSION 54
Page 2 of 54
Section 3
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
1. ATTENDANCE & APOLOGIES
2. CONFIRMATION OF MINUTES
The Minutes of the Services & Organisation Committee Meeting held on 18 November 2021
be received and confirmed.
3. PRESENTATIONS
Nil.
4. DEPUTATIONS
Nil.
Page 3 of 54
Section 4
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
5. REPORTS FOR CONSIDERATION OF THE COMMITTEE
1 2021 – 2022 COMMUNITY GRANTS PROGRAM – COMMUNITY PROJECT GRANTS
(ROUND TWO)
Author Community Development Manager, Alison Hamblin
Community Services Department
Index ECM/ Subject/ Community Grants
Attachments Nil
EXECUTIVE SUMMARY
The purpose of this report is to provide background information and an overview of the Round 2
2021-22 Community Project Grants. These grant recommendations are being presented to Council
for its consideration and endorsement at the December 2021 round of meetings.
Four subsequent reports are being presented to Council for this round of Community Grants funding.
They include:
2021-2022 Round 2 Community Project Grants
Events $ 11,020
Equipment $ 28,500
Infrastructure $ 86,486
Programs $ 14,990
TOTAL $140,996
RECOMMENDATION
That Council note the report by the Community Development Manager to the Services &
Organisation Committee Meeting dated 7 December 2021 and approve Round 2 2021-22
Community Project Grants.
REPORT
Background
The initial 2020/2021 round two for Community Project Grants was advertised in local media, e-
newsletters and through community networks with a closing date of 6 October 2021.
A total of 21 Community Project Grant applications were received requesting in total $214,425 to go
towards projects worth $998,751.
Applications were checked for eligibility against the relevant Noosa Council Grants Policy
(Community Grants Policy) and Guidelines. Applications were then reviewed, assessed and
commented on by specialist staff with appropriate expertise.
All applications and staff comments were then discussed and assessed by the grants assessment
panel. The assessment panel is recommending 16 Community Project applications receive
$140,996 funding from the Community Project Grants fund.
Community projects may include, but are not restricted to:
Events - Community based festivals or events that bring residents together (beyond the
applicant organisation’s membership base), including cultural, sports or community festivals.
Projects/programs – Projects, purchases of equipment or programs that respond to a specific
opportunity or need within the community. Ongoing projects or programs may be funded for a
maximum of three times. Previous recipients of ongoing projects or programs that have been
Page 4 of 54
Section 5
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
funded by Council must re-apply each year.
Building work or infrastructure improvement projects that include new or replacement
infrastructure or maintenance of existing infrastructure or reduction of greenhouse gas
emissions. This may include but is not limited to energy efficient lighting, shade sails, storage
facilities, new or upgraded amenities, water harvesting, fit-outs, solar systems etc.
As per the relevant Noosa Council Grants Policies, assessors and assessment panel members
recognised and declared any material or perceived conflicts of interest and did not debate nor were
involved in any discussions on matters relating to that application.
Implementation
Following endorsement of this report, grant applicants will be notified of the outcomes. Funding to
successful project grant applicants will be distributed in January 2022 providing they have no
outstanding debt to Council and they have met any relevant funding conditions.
Previous Council Consideration
The 2021-22 round of Community Grant Program funding was decided by Council at the Ordinary
Meeting, dated 15 July, 2021. Refer to page 6, items 2, 3, 4, 5, and 6 of the Ordinary Meeting
Minutes.
Finance
Traditionally, two funding rounds for Projects are run and budgeted for each financial year with a
total of $302,971 allocated to Community Project Grants.
The Community Project Grants allocation for the 2021/2022 year was adopted as part of the 2021/22
Budget in June 2021. This is the second of two rounds for the 2021-2022 financial year, with
$162,005 allocated in round one.
Risks & Opportunities
Community groups have the opportunity to leverage Council grant funding from other external grant
sources.
All grants go through an acquittal process whereby the applicant reports on the funded project’s
delivery.
Consultation
External Consultation - Community & Stakeholder
Free information sessions and one on one meetings with potential applicants were held across
the Shire for eligible not for profit community organisation to learn about the Council grants
program.
Tourism Noosa
State Government, Sport and Recreation Services
Internal Consultation
This report has been developed in consultation with staff across Council including representatives
from the following areas:
Community Development
Financial Services
Executive Services
Property and Facilities
Development Assessment
Departments/Sections Consulted:
Chief Executive Officer x Community Services x Corporate Services
Executive Support x Director Director
x Community Development x Financial Services
Community Facilities Fleet
Libraries & Galleries ICT
Page 5 of 54
Section 6
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Local Laws Procurement
Waste & Environmental Health x Property
x Revenue Services
x Executive Services x Environment & Sustainable Development Infrastructure Services
Director Director Director
Community Engagement Building & Plumbing Services Asset Management
Customer Service x Development Assessment Buildings and Facilities
Governance Economic Development Civil Operations
People and Culture x Environmental Services Disaster Management
x Strategic Land Use Planning Infrastructure Planning,
Design and Delivery
Page 6 of 54
Section 7
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
2 REGIONAL ARTS DEVELOPMENT FUND (RADF) – GRANT RECOMMENDATIONS 2021-
22
Author Community Development Manager, Alison Hamblin
Community Services Department
Index ECM / Subject / RADF
Attachments 1. RADF Grant Recommendations 21/22
EXECUTIVE SUMMARY
The Regional Arts Development Fund (RADF) supports cultural activity through the professional
development and employment of arts and cultural workers in regional Queensland. RADF is a
partnership between State Government, through Arts Queensland and Noosa Council.
The RADF Committee is chaired by Councillor Karen Finzel and comprises external professional
arts industry representatives with Council officers in supporting roles.
10 applications were received and The RADF Committee has recommended 4 applications for
funding, totalling $19,463.00.
RECOMMENDATION
That Council note the report by the Community Development Manager to the Services &
Organisation Committee Meeting dated 7 December 2021 and approve the Regional Arts
Development Fund recommendations for 2021/22 as outlined in Attachment 1 to the report.
REPORT
Regional Arts Development Fund (RADF) grants have been offered by Council since 2014 through
a partnership between Noosa Council and the Queensland Government through Arts Queensland.
This report covers the first RADF grant round for 2021-22 which closed on 6 October 2021.
Promotion of this RADF grant round included media releases to newspapers. Additional information
was then posted on Council’s website, circulated to Council’s arts database and placed on social
media (Facebook).
Support to applicants was provided by the Arts and Culture Development Officer, the Community
Development Officer and the Grants Officer. Staff attended face-to-face meetings with individual
applicants and responded to telephone enquiries and emails.
As per the Community Grants Policy all RADF applicants were required to speak to a grants officer
to discuss their project and get support through the application process.
Assessment
RADF applications were assessed against the following generic RADF assessment criteria:
Will the project develop the paid artist’s professional life?
Will the project benefit the community, both directly and indirectly?
Is the project well planned and achievable?
Will the project increase the sustainably of quality and diverse creative communities?
They were also assessed against the Noosa RADF Committee’s two priority areas for 2021-22:
Strengthening Community
Space and Places
All 4 of the 4 successful applications addressed one of these priority areas.
Page 7 of 54
Section 8
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
A total of 10 applications requesting $43,732.00 were received and assessed by the RADF
committee.
In accordance with RADF Guidelines, committee members are required to declare any conflicts of
interest and once declared the committee member is then not involved in related deliberations. In
this round, 1 members of the committee declared a conflict of interest for 3 of the applications.
The RADF Committee has recommended 4 applications for funding, totalling $19,463.00. The
projects recommended for funding are excellent in quality and diversity, and will employ quality artists
and arts workers who will engage in valuable arts and cultural activities across the shire.
Previous Council Consideration
Since 2014, Noosa Council has had a RADF partnership with Arts Queensland. As part of this
partnership, Noosa Council is able to offer grants to artists and arts organisations within the Noosa
Shire. These are assessed by the RADF committee and approved by Council twice each year.
Finance
RADF is a partnership between the State Government, through Arts Queensland and Noosa Council.
Council has a funding agreement which runs from October 2021 to September 2022 with Arts
Queensland and Council’s contribution is funded in the 2021/22 budget.
The next round of RADF grants (Round 17) are scheduled to be open in February - March 2022 for
projects delivered in the 2022-23 financial year. These grants will be funded out of the 2021-22
RADF program. The next annual RADF application will be required in April for the 2022-23 RADF
program. The outcome of that application will be known in September 2022.
Risks & Opportunities
There are no risk implications.
Consultation
External Consultation - Community & Stakeholder
The following RADF Committee members:
- Cr Karen Finzel (Chair)
- Jane Rivers
- Dr Kathy Lynch
- Andrew Moon
- Duncan McQueen
- David Bentley
Partnerships Manager, Arts Queensland
Internal Consultation
Director Community Services
Libraries and Galleries Manager
Gallery Director
Community Development Officer – Arts and Culture
Grants Officer, Community Development
Community Development Officer
Management Accountant
Community Development Manager
Page 8 of 54
Section 9
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Departments/Sections Consulted:
Chief Executive Officer x Community Services x Corporate Services
Executive Support x Director Director
x Community Development x Financial Services
Community Facilities Fleet
x Libraries & Galleries ICT
Local Laws Procurement
Waste & Environmental Health Property
Revenue Services
Executive Services Environment & Sustainable Development Infrastructure Services
Director Director Director
Community Engagement Building & Plumbing Services Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development Civil Operations
People and Culture Environmental Services Disaster Management
Strategic Land Use Planning Infrastructure Planning,
Design and Delivery
Page 9 of 54
Section 10
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Attachment 1
Page 10 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Attachment 1
lAttachmenti si Regional Arts Development Fund - Grant Recommendations 21/22 R16 PF
Emerging actor and producer will create anew | Funding is conditional on: A letter of confirmation| $ 4,700.00
Play for performance in Noosa as part of the from ‘Anywhere Festival’ showing this project will
Miss Nash Seated Status Anywhere Festival 2022 program. Be scoped into their 20a rogram sng supply
consideration of performance location and script
content.
$ 5,000.00
11 artists, including 6 First Nation People will
develop a livestreamed & recorded collaborative
Ms Judy Hammond Mundagudda 2022 song, music & dance performance celebrating
the spint of Mundagudda, Rainbow Serpent. To
be performed at NAIDOC celebrations at Butter
Factory.
Three local visual artists will develop a suite of Funding is conditional on: A revised risk $ 4,763.00
new work documenting a story of the ecology of assessment showing considerations to individual
A Rivers’ Tale eee cee ge ana the enviromental risks: such as working near water, working with
empacis children, working with drones and other
associated risks due to the project location on
the river.
A development workshop to bring local $ 5,000.00
ing Artists Songwriter emerging muscians together to wnte and create
Mrs Cara Robinson Emerging new material with opportunity to collaborate
workshop each other and learn from experienced teachers |Funding is conditional on: Providing a revised
and mentors. project plan to reflect project dates in 2022
Creation and installation of a kinetic sculpture at
Mr Jaime Kiss the Butter Factory that interacts with the public
and explores the concept of The Universal Flux
— Everything flows and nothing sta’
A theatrical performance for children and
families in the Noosa Botanic Gardens
opportunity for emerging young talent both
musical and on stage.
Emerging writer to develop and : - / :
Ms Alana Rhodes edit writing, and build a Emerging writer to work with web designer to
. build new website and editor to provide career
website. development supp
Single + Promotion With An _ |Mid-career musican to record and release a new
Mr James Stuchbery-Davis . * single, accompanied by a free educational web-
Educational Twist series via YouTube that documents the creative
process and business aspects involved.
. Kabi Kabi Elder to lead Didgeridoo Welcome to
Peregian Beach Community Connecting Coastal Country & Storytelling about Indigenous
Association Inc. Communities - past & future | connection to ocean, marine life and dunal
beachfront.
Provide a cultural experience relevant to Noosa
Solearte Australia Surf Art Exhibition 2022 and to support visual artists by creating an
opportunity to present works to the public.
a Total Excluding GST
Page 10 of 54Section 11
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
3 2021 – 2022 COMMUNITY PROGRAM FUNDING – COMMUNITY PROJECT GRANTS
(ROUND TWO) - EQUIPMENT
Author Community Development Manager, Alison Hamblin
Community Services Department
Index ECM / Subject / Community Grants
Attachments 1. 2021-22 Round Two Community Project Grant - EQUIPMENT
EXECUTIVE SUMMARY
Not applicable
RECOMMENDATION
That Council note the report by the Community Development Manager to the Services &
Organisation Committee Meeting dated 7 December 2021 and approve Round 2 2021-22
Community Project Grants – Equipment provided in Attachment 1 to this report.
REPORT
Purpose
The purpose of this report is for Council to consider and endorse the second round of 2021-22
Community Project Grants for Equipment as provided in Attachment 1 of this report.
Refer to report titled ‘2021-22 Community Grants Program – Community Project Grants (Round
Two)’ presented to the Services and Organisation Committee Meeting dated 7 December 2021, for
background and implementation information.
Departments/Sections Consulted:
Chief Executive Officer x Community Services x Corporate Services
Executive Support x Director Director
x Community Development x Financial Services
Community Facilities Fleet
Libraries & Galleries ICT
Local Laws Procurement
Waste & Environmental Health Property
x Revenue Services
Executive Services Environment & Sustainable Development Infrastructure Services
Director Director Director
Community Engagement Building & Plumbing Services Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development Civil Operations
People and Culture Environmental Services Disaster Management
Strategic Land Use Planning Infrastructure Planning,
Design and Delivery
Page 11 of 54
Section 12
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 12 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Attachment 1 2021-2022 - COMMUNITY PROJECT GRANTS (Round 2) - EQUIPMENT
A . : age Recommended
Funding
Noosa District Community FM Radio |, | de Broadcast Equipment for Studio 1 Funding is subject to renewal of contents insurance. $20,000.00
Association Inc.
Nom urges coweciane eminune myewormameame Pe
The Australian Volunteer Coast Upgrade Two Vessel Navigation Screens. Funding is subject to renewal of Public Liability Insurance. $4,500.00
Guard Assoc. Inc.
Total (excluding GST) $28,500.00
Page 12 of 54Section 13
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
4 2021 – 2022 COMMUNITY PROGRAM FUNDING – COMMUNITY PROJECT GRANTS
(ROUND TWO) - EVENTS
Author Community Development Manager, Alison Hamblin
Community Services Department
Index ECM/Subject/Community Grants
Attachments 1. 2021-22 Round Two Community Project Grant - EVENTS
EXECUTIVE SUMMARY
Not applicable
RECOMMENDATION
That Council note the report by the Community Development Manager to the Services &
Organisation Committee Meeting dated 7 December 2021 and approve Round 2 2021-22
Community Project Grants – Events provided in Attachment 1 to this report.
REPORT
Purpose
The purpose of this report is for Council to consider and endorse the second round of 2021-22
Community Project Grants for Events as provided in Attachment 1 of this report.
Refer to report titled ‘2021-22 Community Grants Program – Community Project Grants (Round
Two)’ presented to the Services and Organisation Committee Meeting dated 7 December 2021, for
background and implementation information.
Departments/Sections Consulted:
Chief Executive Officer x Community Services x Corporate Services
Executive Support x Director Director
x Community Development x Financial Services
Community Facilities Fleet
Libraries & Galleries ICT
Local Laws Procurement
Waste & Environmental Health Property
x Revenue Services
Executive Services Environment & Sustainable Development Infrastructure Services
Director Director Director
Community Engagement Building & Plumbing Services Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development Civil Operations
People and Culture Environmental Services Disaster Management
Strategic Land Use Planning Infrastructure Planning,
Design and Delivery
Page 13 of 54
Section 14
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 14 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Attachment 1 2020-2021 GRANTS - COMMUNITY PROJECT GRANTS - EVENTS
Recommended
licant N Project Title ial Conditi
Funding ts subject to:
- Temporary event application being lodged with Council at least 6 weeks
Cooroy Chamber of Commerce Australian Body Art Festival in Cooroy in April 2022 prior to the event date to allow time for assessment and approval, and $1,500.00
Inc. - Providing an Insurance Certificate of Currency for a minimum of
$20,000,000 Public Liability cover with Noosa Council listed as an
interested party.
Noosa Rainbow River Festival
auspiced by The Noosaville Noosa Rainbow River Festival in Noosa in March 2022 $0.00
Assoc. Inc.
Funding is subject to:
- Temporary event application being lodged with Council at least 6 weeks
. . Australian Coastal Rowing and Beach Sprints prior to the event date to allow time for assessment and approval, and
Rowing Australia Ltd. Championships in Noosa in August 2022. - Providing an Insurance Certificate of Currency for a minimum of $7,500.00
$20,000,000 Public Liability cover with Noosa Council listed as an
interested party.
Funding is subject to:
- Temporary event application being lodged with Council at least 6 weeks
Pomona and District Community |Harmony Week Event: 'Everyone Belongs’ in Pomona in prior to the event date to allow time for assessment and approval, and $2,020.00
House Inc. March 2022. - Providing an Insurance Certificate of Currency for a minimum of —
$20,000,000 Public Liability cover with Noosa Council listed as an
interested party.
Total (excluding GST) $11,020.00
Page 14 of 54Section 15
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
5 2021 – 2022 COMMUNITY PROGRAM FUNDING – COMMUNITY PROJECT GRANTS
(ROUND TWO) - INFRASTRUCTURE
Author Community Development Manager, Alison Hamblin
Community Services Department
Index ECM/Subject/Community Grants
Attachments 1. 2021-22 Round Two Community Project Grant - INFRASTRUCTURE
EXECUTIVE SUMMARY
Not applicable
RECOMMENDATION
That Council note the report by the Community Development Manager to the Services &
Organisation Committee Meeting dated 7 December 2021 and approve Round 2 2021-22
Community Project Grants – Infrastructure provided in Attachment 1 to this report.
REPORT
Purpose
The purpose of this report is for Council to consider and endorse the second round of 2021-22
Community Project Grants for Infrastructure as provided in Attachment 1 of this report.
Refer to report titled ‘2021-22 Community Grants Program – Community Project Grants (Round
Two)’ presented to the Services and Organisation Committee Meeting dated 7 December 2021, for
background and implementation information.
Departments/Sections Consulted:
Chief Executive Officer x Community Services x Corporate Services
Executive Support x Director Director
x Community Development x Financial Services
Community Facilities Fleet
Libraries & Galleries ICT
Local Laws Procurement
Waste & Environmental Health Property
x Revenue Services
Executive Services Environment & Sustainable Development Infrastructure Services
Director Director Director
Community Engagement Building & Plumbing Services Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development Civil Operations
People and Culture Environmental Services Disaster Management
Strategic Land Use Planning Infrastructure Planning,
Design and Delivery
Page 15 of 54
Section 16
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 16 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Attachment 1 2020-2021 COMMUNITY PROJECT GRANTS - INFRASTRUCTURE
licant Name Project Title Special Conditions Recommended
App ’ pec Funding
Rica od Community Hall ©. Renovate kitchen to improve efficiency. Funding is subject to the applicant obtaining Owner's Consent. $9,616.00
Friends of Noosa Botanic Gardens |Shade Sail over Dinosaur Dig in Noosa Botanic $11.825.00
Inc. Gardens —
The Property Industry Foundation -
in partnership with The Salvation ; . - . a
A Community Housing Service Construction of a Shine House Funding is subject to the applicant obtaining Owner's Consent. $30,000.00
Limited
Noosa Community Gardens (NCG) __|Re-establish Noosa Community Gardens at $30,000.00
Inc. Wallace Park —
Cooroy Noosa Genealogical & Solar Panel Installation for Heritage Centre in $0.00
Historical Research Group Inc. Cooroy. 3 1 1 4 0 0 2571 1685 699 647 -1
4 1 1 4 1 0 2571 1685 665 37 -1
5 1 1 4 1 1 2571 1687 80 27 96 Total
5 1 1 4 1 2 2662 1687 164 35 96 (excluding
5 1 1 4 1 3 2838 1687 85 35 96 GST)
5 1 1 4 1 4 3054 1685 182 34 96 $86,486.00
4 1 1 4 2 0 2981 2288 289 44 -1
5 1 1 4 2 1 2981 2288 105 44 96 Page
5 1 1 4 2 2 3104 2289 46 34 96 16
5 1 1 4 2 3 3166 2288 42 35 96 of
5 1 1 4 2 4 3222 2289 48 34 96 54Section 17
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
6 2021 – 2022 COMMUNITY PROGRAM FUNDING – COMMUNITY PROJECT GRANTS
(ROUND TWO) - PROGRAMS
Author Community Development Manager, Alison Hamblin
Community Services Department
Index ECM/Subject/Community Grants
Attachments 1. 2021-22 Round Two Community Project Grant - PROGRAMS
EXECUTIVE SUMMARY
Not applicable
RECOMMENDATION
That Council note the report by the Community Development Manager to the Services &
Organisation Committee Meeting dated 7 December 2021 and approve Round 2 2021-22
Community Project Grants – Programs provided in Attachment 1 to this report.
REPORT
Purpose
The purpose of this report is for Council to consider and endorse the second round of 2021-22
Community Project Grants for Programs as provided in Attachment 1 of this report.
Refer to report titled ‘2021-22 Community Grants Program – Community Project Grants (Round
Two)’ presented to the Services and Organisation Committee Meeting dated 7 December 2021, for
background and implementation information.
Departments/Sections Consulted:
Chief Executive Officer x Community Services x Corporate Services
Executive Support x Director Director
x Community Development x Financial Services
Community Facilities Fleet
Libraries & Galleries ICT
Local Laws Procurement
Waste & Environmental Health Property
x Revenue Services
Executive Services Environment & Sustainable Development Infrastructure Services
Director Director Director
Community Engagement Building & Plumbing Services Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development Civil Operations
People and Culture Environmental Services Disaster Management
Strategic Land Use Planning Infrastructure Planning,
Design and Delivery
Page 17 of 54
Section 18
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 18 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Attachment 1 2020-2021 COMMUNITY PROJECT GRANTS - PROJECTS & PROGRAMS
Recommended
licant N Project Titl ial Conditi
Sports Federation of The Sunshine |Rebrand and Reactivate as ‘Sunshine Coast Sports $5,000.00
Coast Federation’. ——
Sunshine Butterflies Inc. Facilitator for Pilot Inclusive Playgroup at Sunshine $6,900.00
Butterflies
Queensiand Ultimate Disc Establish Noosa Ultimate Disc League in Tewantin. $3,090.00
Association Inc.
Total (excluding GST) $14,990.00
Page 18 of 54Section 19
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
7 CONTRACT NO. T000051 SUNSHINE BEACH SKATE PARK HALF PIPE RENEWAL –
TENDER AWARD
Author Project Officer, James Santifort
Infrastructure Services Department
Index ECM/ Project & Contract / T000051 Sunshine Beach Skatepark Halfpipe
Renewal – Tender Award / Council Reports
ECM/ Subject / Contract / Parks and Reserves
ECM / Projects (T1) / Sunshine Beach Skatepark Renewal – CAP>Work -
500522
Attachments 1. Evaluation Spreadsheet
EXECUTIVE SUMMARY
The half pipe structure at Sunshine Beach Skate Park has reached its design life and requires
replacement.
After community consultation, the new vert ramp was requested to be larger than the existing
structure and the ramp surface to be upgraded with modern materials consistent with
international competition standard.
This report provides a tender evaluation summary and recommendation for the tender award
for the design and construction of a new halfpipe structure at Sunshine Beach Skate Park.
In accordance with Council procurement policy and procedure, an Invitation to Tender (ITT)
was initiated and attracted three (3) responses with all considered compliant for further
assessment.
The tender evaluation panel completed the evaluation process and considered Revolution
Action Sports Concepts Pty Ltd to be the most advantageous to Council, representing the best
value for money.
RECOMMENDATION
That Council note the report by the Project Officer to the Services & Organisation Committee Meeting
dated 7 December 2021 and award Contract No. T000051 for design and construction of the new
halfpipe structure at Sunshine Beach Skate Park to Revolution Action Sports Concepts Pty Ltd for
the lump sum price of $283,271 (excl. GST).
REPORT
1. Background
The existing half pipe structure at Sunshine Beach Skate Park measures 3m (10ft) high and 7.2m
wide. When the skatepark was upgraded in 2016, the half pipe remained at the request of the local
skating community as it is one of a kind in the region. However, the structure has seen out its design
life and maintenance requirements rapidly increasing to keep the ramp safe for public use.
With the condition of the existing structure, the inclusion of skateboarding in the Olympics and the
awarding of the 2032 Olympic Games to Brisbane, it is the perfect time for Council to replace the
current structure.
After community consultation with the newly formed Noosa Skating Association, there were two key
design elements that have been included in the specification for the new ramp. The new ramp will
be 3.7m (12ft) tall and at least 8m wide allowing users to further their vert skating skills. The new
ramp will also employ a modern skate surface consistent to those used in world class competitions
such as X-games and Dew Tour.
Page 19 of 54
Section 20
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
In accordance with Chapter 6, Part 3 of the Local Government Regulation and Council’s
Procurement Policy, Council invited written tenders for the design and construction of a new half
pipe and was issued as lump sum contract.
Council invited written tenders via the Council VendorPanel e-portal on 18 October 2021 and
advertised the tender within the Noosa Today publication on 22 October 2021, with responses
closing on 12 November 2021.
Three (3) responses were received within the VendorPanel e-portal from the following suppliers in
alphabetical order:
Revolution Action Sports Concepts Pty Ltd
Riple Pty Ltd T/as Ashley Wild Ramps
Trinity Skateparks Pty Ltd
All submissions received were deemed conforming tenders after an initial compliance review of all
the responses to ensure responses met the minimum tender requirements.
2. Tender Evaluation
The conforming tenderers were evaluated using Council’s Weighted Attribute Evaluation
spreadsheet against the following evaluation criteria and weightings:
Criteria Weighting
Price 35%
Capability & Contract Experience 10%
Resourcing & Personnel 10%
Methodology 15%
Quality 5%
Health & Safety 10%
Environment & Sustainability 5%
Contribution to Local Economy 10%
An evaluation was conducted by the Evaluation Panel consisting of the following members of staff:
Project Officer (Contract Administrator)
Parks Technical Officer
Acting Asset Planning Manager
Workplace Health and Safety Advisor (Safety Only)
Each member of the Evaluation Panel read and declared that they understood and accepted the
probity requirements, which includes a declaration of conflicts of interest and confidentiality.
Attachment 1 – Evaluation Spreadsheet presents the evaluation outcome of the conforming
submissions against the above criteria.
The tender evaluation panel completed the evaluation process and considered Revolution Action
Sports Concepts Pty Ltd to be the most advantageous to Council, presenting the best value for
money. Revolution Action Sports Concepts Pty Ltd’s tender submission is most favourable based
on their tender demonstrating the following:
Experience undertaking projects of similar size and scope across Australia;
Adequately resourced;
A detailed methodology demonstrating their understanding of the scope;
Comprehensive policies and procedures to manage safety, quality and environmental impacts
throughout the contract.
3. Next Steps
Once awarded, the design of the new half pipe will commence immediately with the aim to construct
and install before the end of this financial year.
Previous Council Consideration
Nil
Page 20 of 54
Section 21
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Finance
Council’s budget for this project is $350,000.
Risks & Opportunities
Safety Risks Mitigation
Revolution Action Sports Concepts Pty Ltd fails to Prior to commencement of works, Revolution Action
ensure the work is conducted safely and in Sports Concepts Pty Ltd will ensure management
accordance with minimum standards. plans, Safe Work Method Statements, Job Hazard
Analysis (or similar), Traffic Guidance Schemes
and other documentation are submitted, reviewed
and accepted by Council.
Council will undertake surveillance, regular safety
audits and inspections throughout the construction
period.
Resource Risks Mitigation
Quality, safety, and service are affected due to Revolution Action Sports Concepts Pty Ltd have
resource shortages. nominated a highly capable team for this project
and have submitted a schedule with sufficient
timeline contingency.
Council can engage the services of other
contractors if required.
Consultation
External Consultation - Community & Stakeholder
Nil
Internal Consultation
Corporate Services (Procurement), Infrastructure Services (Infrastructure Planning, Design and
Delivery, Civil Operations and Asset management), and Executive Services (People and Culture –
Workplace Health & Safety).
Departments/Sections Consulted:
Chief Executive Officer Community Services X Corporate Services
Executive Support Director Director
Community Development Financial Services
Community Facilities Fleet
Libraries & Galleries ICT
Local Laws X Procurement
Waste & Environmental Health Property
Revenue Services
Executive Services Environment & Sustainable Development X Infrastructure Services
Director Director Director
Community Engagement Building & Plumbing Services X Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development X Civil Operations
X People and Culture (Safety) Environmental Services Disaster Management
Strategic Land Use Planning X Infrastructure Planning,
Design and Delivery
Page 21 of 54
Section 22
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 22 of 54
‘Attaohment No.1 - Final Evaluation
NOOSA SHIRE COUNCIL eighted Attribute Evaluation Spreadsheet - Final Evaluation
CA
| Conforming and Aternate Tenders Onty a 2 2 ‘ 5 . 7 ‘ 2 »
| Austradien Businheas Nurnber |ABM| 2625 536 BAD erm mia 5 15] On ono
Name of Terderer (Reaponsect) Rigte Py Lest! Rewehstion Ac#On | sergry Shstaparin Poy
Jas per Reapondert Detail ABN fabley re ome ate = ee
| Date of Subetasion (ar per VendorPanel) t2-Now21 CS-Mow-21 LiNowzt
| Sustness Registered Address |CRy/State Orty) Coohan Beach, CLD tarred, NOW Werera, LD
| Tendered Price (Excl GST) $ 278,610.00 | $ m3,271.00/ $ 2700.00
| Tendered Price (inci GST) $ soea7t.00 | $ si1,s96.20) $ 89,700.00
Correctiona/Gartications (Esc! GST) $ - |s - | 4s,750.00
| Conforming or Aternate Conterrina Conforming Contorrsing
| Abernate Price Adjustments (Excl GST) $ - Is - is -
eee eee meres $ mmmon)$ mane )$ sn.am
Price Variance % from Lowest Price om Ls rT
= =
| Price Variance trom Median 401.00 $0.00 $e9ara.00
| Price Variance % from Median zOl% 2 ~ =
| Shoorsttst (VN) vo Yen ve
(PART Aon price slarmants_ en
Astéay Wild Ramps — Sports Concayts Pty aed
| tvehomtion Criterts: ‘Weighting (%) mgeiuee ee ere Rogenl moe Wael ewe oe ee Rant name Wageel mae eee Regent name Weg ol mae
Capabitty & Contract Experience: 0% 600 am a00 00 om exo 0.00 om exo om
Resourcng | Pencarel LN eso am 400 00 om oxo 090 oo oxo om
Methodology 25% 22.00 1080 2080 00 om eno 0.00 om exo om
Quatty = 200 a0 400 00 om exo 0.20 om exo om
Neath & Satety 1% 600 an ars 00 om oxo 000 om exo om
Lreronnent & Sustainabatty ~ 200 a0 200 0.00 om ooo 0.00 om ooo 0.0D
Cortrfoutor to Local Economy co 800 20 “x0 00 om exo 0.00 om exo om
Total Techekcal Score ~ as 4325 an7s 0.00 oo 0.00 2.00 oo 0.00 e009
Normaiiied Technical Score (Tn) s7as saa? 5.00
‘CARLA frke stement ‘Astier Wild Ramee _Soorts Concaats Py and
Total Feme (Pc) ~*~ $278,610.00 $2m3.271.00 $372,730.00
| Price Score a = = ° o ° ° o ° °
| Normationd Price Score (Pn) 30D » ce] ° o ° ° o o °
| Weighted Price Score (Pw B20 “ss we
‘Total Score of price and non price elements mas 93.40 re)
Racking
The Arsarement Aasel confirm he hove scored end emignting! =f PA evaluction end confines the evaluedion bes Been conducted in accordance wit she Procuremwnt Prabey Pes
Asseusment Pane! Poattion Tithe ‘Slgratere |
Evatustion Panel Chair & Assesment Pane! Member 1 Project Officer (5) x #. |
Assesment Panel Merber 2 Pacts Technical Officer (GC) a L =i |
Y ¥
Aasemment Panel Member 3 Workplace Health & Safety Officer (DC) o 4 Clark |
Assesment Panel Menber 4 Acting Asset Piercing Manager (AM) xs |
Assemnent Pane! Member 5 x
Page 22 of 54Section 23
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
6. REPORTS FOR NOTING BY THE COMMITTEE
8 NOOSA LIBRARY SERVICE – ANNUAL REPORT TO 30 JUNE 2021
Author Acting Libraries and Galleries Manager, Tracey King
Community Services Department
Index ECM/Subject/Libraries/Library Management
Attachments 1. Noosa Library Service 2020-2021 Annual Report
EXECUTIVE SUMMARY
The attached annual report provides an update and review of the activities of the Noosa Library
Service, for the 12 months to 30 June 2021.
Noosa Library Service commenced in 1973 and includes Noosaville and Cooroy library branches, a
Mobile Library and an expansive e-library. As one of Council’s most visible, highly utilised and valued
services to the community, our library service offers a broad range of facilities, collections, services
and activities that support educational, recreational and creative endeavours across the region.
While the lending and reading of books are a core element of Noosa’s public library service, the
service and program delivery extends well beyond this. Key themes of service delivery include
reading, learning, literacy, heritage, community services, technology and being a community hub.
Noosa Library Service is a highly successful library service which is well-supported by its clients and
admired by its peers. This is evidenced through performance measures such as membership, loans
and the number of people visiting the library, as well as comments from users.
Libraries provide a bridge between the community and Council, offering a more friendly face of
government and acting as a public statement of Council’s commitment to the community. Our library
service plays a vital role in the social and economic structure of the communities it serves.
Public libraries across the globe have been responding to and initiating change as their communities’
experience demographic shifts, establish different ways of living and engage with new technologies.
They are evolving to maintain relevance and deliver services that are driven by customer and
community needs and expectations, in a constantly changing environment.
Noosa Library Service has been on a path of continuous improvement to find efficiencies, improve
productivity and maximise resources to meet the evolving and ever-changing needs and
expectations of our community.
The Noosa Library Service Annual Report provided at Attachment 1 provides an overview of the
current performance of the Library Service, the challenges, and opportunities it faces, highlights
recent achievements and provides an update on 21/22 projects. It aims to provide Council with a
deeper understanding of the Library Service, its scope of services and level of impact.
RECOMMENDATION
That Council note the report by the Acting Libraries and Galleries Manager to the Services &
Organisation Committee Meeting dated 07 December 2021 providing an update on the activities of
the Noosa Library Service.
REPORT
The purpose of this report is to present the Noosa Library Service Annual Report 2020 – 2021 which
provides an update and review of the activities of the Noosa Library Service, for the 12 months to 30
June 2021.
Page 23 of 54
Section 24
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Noosa Library Service has previously reported its annual activities mainly through the quarterly
departmental update reports. This previous format provided Council which a quick summary of
activities in bullet point form however it did not provide sufficient context or analysis.
The new format is presented as a comprehensive annual report which aims to provide Council with
a deeper understanding of the Library Service, its scope of services and level of impact. The intention
is to then review this format with Councillor and other stakeholder feedback to help inform in-depth
annual reporting for other service areas.
Previous Council Consideration
Nil
Finance
The majority of funding for public libraries is provided by local government in Queensland, with a
small percentage contributed by the State Government, specifically for procurement of collections or
undertaking projects through grant funding
A core component of a modern library service is its programming and service delivery which is
targeted towards community needs and expectations and corporate strategies. To enable the
sustainable delivery of this programming Noosa Library Service utilises a range of strategies
including external funding, partnerships and volunteers.
Additional information on the financial aspect is provided within the annual report.
Risks & Opportunities
The major factors challenging public library services include:
Ongoing demand for traditional services, coupled with increasing demand for new services
and emerging technologies
Increasing educational, informational and entertainment options available to community
members and expectations to provide multiple formats to meet different needs
Growing demand to provide access to and support community digital-literacy needs, alongside
the increasing uptake of new technology with decreasing time between iterations of products
and services
Increasing user expectations to deliver a diversity of services to meet community needs
Non-user perceptions contributing to underutilisation
Funding constraints, and
Covid impact to customer patterns
Additional information on the risks and opportunities is provided within the annual report.
Consultation
External Consultation - Community & Stakeholder
Nil
Internal Consultation
Departments/Sections Consulted:
Chief Executive Officer X Community Services X Corporate Services
Executive Support Director Director
Community Development Financial Services
Community Facilities Fleet
Libraries & Galleries ICT
Local Laws Procurement
Waste & Environmental Health Property
Revenue Services
Page 24 of 54
Section 25
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Executive Services Environment & Sustainable Development Infrastructure Services
Director Director Director
Community Engagement Building & Plumbing Services Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development Civil Operations
People and Culture Environmental Services Disaster Management
Strategic Land Use Planning Infrastructure Planning,
Design and Delivery
Page 25 of 54
Section 26
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Attachment 1
Page 26 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Attachment 1
~ 6 Noosa
gf's Library
2021 Annual Report
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Page 26 of 54Section 27
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 27 of 54
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 28 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
3
Cee EET Ty
e
1. Introduction
Public libraries:
* are safe places, where everyone is welcome
and receives equal respect and where diversity of
opinion is encouraged
* nurture the concept of “community wellbeing”
by supporting individuals and building connections
between individuals and organisations
* support the development of programs that cs)
matter and make a difference P {
* are “street corner universities”, supporting formal | BB ,
and informal learning for people of all ages é , f
* provide free access to reading and information, oy) ,
encourage critical thinking and are an important /
foundation of democracy 4 J
* provide access to information technology F
resources to ensure all members of the community f ya 2
have access to this vital communication form.
Noosa Library Service is strongly valued by our f A ;
communities, providing a highly utilised collection | i .
for borrowing, well attended activities and — :
programs, and a safe and welcoming space to }
meet, study and work. f
Community members of all ages and
socioeconomic circumstances seek support,
information, and social connection from our library
service.
A Mobile Library and outreach service delivers
library resources to residents who are unable to
access the branch libraries and our library service is
supported by volunteers who assist staff and library
users in a variety of ways.
Council makes a significant investment in
libraries and is supported by funding from the
state government through the State Library of
Queensland.
Library services have a culture of continuous
improvement which has seen significant changes
over the past ten years. Noosa Library Service has
been on a path of continuous improvement to find
efficiencies, improve productivity and maximise
resources to meet community expectations.
Page 28 of 54Section 29
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 29 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
4
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2. What our Libraries Offer
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Noosa Library Service commenced in 1973, and is one of Council’s most visible, highly utilised and
valued services to the community. While the lending and reading of books are a core element of
Noosa’s public library service, the service and program delivery extends well beyond this.
Key themes of service delivery include reading, learning, literacy, heritage, community services,
technology and being a community hub. This is reflected in the broad range of collections, services
and activities that support educational, recreational and creative endeavours across the region. Our
Noosa Libraries are a classroom, loungeroom, office, research centre, social club, gallery, meeting
room, venue, makerspace, science lab, playground and safe haven... all in the one day. Our resources
are highly accessible as they are physical, digital and mobile.
Some of the services you may not be aware of....
Reference and Information Services Interlibrary Loans
Branch, phone & digital enquiry services related to sourcing A resource sharing system whereby
& accessing information and resources inc research, reader library items can be loaned for a
advisory & interlibrary loans customer from another library
eLibrary Technology
Delivery of library services through the online Provision Provision of publicly accessible
website including access to online resources— incl. technologies incl. PCs internet, Wi-Fi, tablets,
downloadable collection items (e-books, e-audio, printing facilities, 3D printers, virtual reality,
music, film), databases, websites and borrower laser cutter, sewing machines and support
services (renewals, reservations, bookings) for using technology
Learning programs and events Heritage services
es and ae See all “ae prenniing Procurement, collection of, and provision of
lifelong learning including information sessions access to resources relating to the heritage of
and practical workshops the Noosa area — incl. print, newspapers, digital
— “ images, digital resources, oral histories and
Specialist SEIVICES for target groups lee Contant aractian,
Services to groups with special needs incl. home service
delivery of items to housebound; and items in languages ;
other than English Community Braga rnin
and services
Literacy development Programs and activities meeting
Programs and activities promoting early, family and local community needs eg tax help,
adult literacy incl. storytelling, ‘babes in arms’ sessions, JPs, information sessions to local
homework help, adult literacy, English development and groups, participation in local events
digital literacy support. & activities eg NAIDOC
Page 29 of 54Section 30
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 30 of 54
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5 1 1 1 72 1 3326 2218 7 27 0 —_Section 31
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 31 of 54
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<Section 32
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 32 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
7
SS ——————————aaa
For long-term sustainability, we must meet resources to complete life tasks, to the ‘digital
the growing needs of the current library users natives’ requiring more advanced guidance to
who already value our services, as well as connect with and explore new and emerging
attracting the wider community who may find technologies. Not everyone has the same access
value from what we offer. Our Library Service to free, reliable technology which is vital to social
will need to respond to, and initiate change inclusion and Libraries play an important role
in an environment of rapid change where our in providing this connectivity and bridging the
communities are experiencing demographic digital divide.
shifts, establishing different ways of living and Funding constraints
engaging with new technologies. The majority of funding for public libraries is
The key challenges our libraries face include: provided by local government in Queensland,
Balancing increasing user expectations with a small percentage contributed by State
There is an ongoing demand for traditional Government, specifically for the procurement of
services which remain popular, coupled collection or project delivery. A core component
with increasing demand for new services of a modern library service is its programming
and emerging technologies. Educational, and service delivery which is targeted towards
informational and entertainment options community needs and expectations and
available to community members are corporate strategies. In an environment of
increasing, in addition to the diversity of formats ING HOHAD One! prassurs ter lonel qerernenant
and expectations to provide multiple formats and to enable the sustainable delivery of this
to meet different needs. Our goal is to provide programming, our Library Service utilises a
a balanced service that meets both traditional range of strategies including external funding,
needs and increasing expectations. partnerships and volunteers.
Traditional perceptions of Public Libraries Falling literacy rates amongst children, youth
For non-library users, there remains a and adults
perception that the role of a public library is to Australia’s literacy rates, including critical STEAM
collect, access and preserve print collections skills (e.g. Science, Technology, Engineering,
and the space is to be used for quiet study. Arts and Mathematics) are falling. A recent
Libraries have evolved over the years and strong survey revealed that 43% (or seven million)
advocacy of the value of what we offer will be Australians currently lack the necessary literacy,
important to resolve this misconception and numeracy and/or English language skills to
attract new users. function effectively, and with confidence, in their
Expectations for physical space everyday lives. Libraries are ideal for supporting
5: sf : literacy and learning and have the potential to
The library, in its role as a community hub, needs ; : :
to be designed to encourage and enable users piny © kay rete rr premedng neasarial larery
of all kinds to use the space in different ways. efforts. Our literacy programs enrich the lives of
a : . : : our community and those around them.
Meeting the diversity of needs and increasing
expectations from library users is an on-going Supporting our ageing communities
challenge. Our Library Service accommodates Noosa Shire has an ageing population
this through provision of flexible spaces that indicating that there will be an ongoing
supports both increasing digital needs, and demand for a range of PICgMnns and services
physical space and service requirements. specific to an older demographic. A key
Bridging the digital divide focus area is supporting our elders with the
‘ : : : rate of technological change and providing
There is a growing demand for libraries to : = :
< eee learning and wellbeing services so that our
provide digital literacy support to empower . beat . hes. eesestias
our community to thrive in our digital world. aging popula “ — ae a insane
: and an essential and contributing part of our
This ranges from those who need one-on- communit
one support to understand and use digital y:
Page 32 of 54Section 33
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 33 of 54
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8
—_Section 34
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 34 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
9
SE,
Noosa Library Service is already a highly successful library service which is well-supported by its
clients and admired by its peers. This is verified by statistics such as membership, loans
and the number of people visiting the library, as well as comments from users.
It has undergone a range of major changes throughout the past two
years as it grapples with the evolving
nature of the library profession,
the changing needs and 85:5 Over 0-4 Yrs 309
an gor [\ 1% | [51%¥rs300| Age of
demands of its customer ‘ 10%
*s ~ Members
base and the impact ~
of Covid-19.
70-84 Yrs 5312}—__
;
_—_—}' 15-29 Vrs. 3522
12%
50-69 Yrs 8430
“~~ [30-49 Yrs 7561
26%
ae Residential Location of Members
In 2020/21, despite the Covid ss
lockdowns and restrictions... Locality Total % of
Members | Members
Pers ra a4 |
Phe ke People visited NGUSALGA 24,468 74.36%
32.296 p -
the library's website arene
Sunshine Coast LGA 3127
aig0People og Ye Noosa/Sunshine 2105 5.60%
sively ein O .
Slate) ot eae es a Coast {Doonan Area)
library events ‘mee ele,
35,518 Library SO, Gympie LGA 250%
awe 4 H s 9,
Oo Wate w tra) ‘
O52 ae ht interstate 1545 4.24%
oS §4% of the population
at International [363 1.00%
186,228 Peaple a
ween nccieY | Ee I Brisbane/Moreton/ 175%
lailecaarelialc areferrrn) Aas Gold Coast
———4 ASA Lape ioig = Qld - other fea 1.76%
i Ay| 486,738 reserved
E If | items were Not stated a 0.08%
Use TS
ak GRAND TOTAL 35,591 100%
Page 34 of 54Section 35
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 35 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
10
as
A day in the life of the library ‘yore Wwe
Aes ale tue
Thee | ,
Operating under Covid restrictions “ ae
on 23 March 2021 eye = i
In our branches and on the mobile BO es \ 7)
* 306 people borrowed one or more items (42%) ; zs ae ra \ (4
+ 45 people reserved one or more items (6%) aN Zi »: SY \ {| rr
+ 59 people booked a computer (7%) g ed es
. ay nt r
* 26 people attended one of three events, with Pi ) 4 js
two events cancelled due to Covid (3%) { + % :
* 335 visitors did something else (42%) ;
a)
A MW
Online maid = ee ;
* 282 people used the library’s website and = a:
viewed 2326 pages =A ~
+ 13 people used the online catalogue and
viewed 42 items
* 37 people renewed 40 items online
+ 68 people reserved 242 items online
Researching
local ;
history Taking
Attending refuge
a workshop from the
world
Getting
ooemanbe Visiting
service saa
worker
Attending Using a
a storytime library
session computer
Using
Studying thelibrary
as office
space
Using the
Reading a TT ih dem aat-i ig
newspaper own laptop
or magazine tablet or
phone
Page 35 of 54Section 36
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 36 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Nl
eT
s é re
ry _ fy” at + ; ir
What people have to say AO (ene
about Noosa Library Service . La
Great service, oa
Ease of use and up to date on- great staff, be
line technology...Maker-space is great venue }
particularly good. We are so lucky and wonderful —
in the shire with two libraries to courses N
choose from, Cooroy and Noosa 4™~ :
AND a Mobile Library!
Excellent community
\( resource! You do not have \ | love my Noosa Library - kind of
Noosa library is to be a great reader of like a second home - the staff
such a family-friendly Books to enloy this library # are the best - always ready with
environment, and the is a smile and kind words.
staff go above and Can't speak too highly of them.
beyond to help!
How fantastic
that we have such a
caring community
Noosa library makes study and place, and access to the
learning a pleasure for all, and Internet and such a vast .
the library has a very extensive range of resources to _ Noosa Library
range to select from!!! Can’t write access for FREE! is a chilled place
enough about my gratitude to all to hang out with
staff at the Noosa library book mates.
eo : coe : P P ua
th 4 yf 2. 4 a x
~ Tae Pee mal yak ij
Fs - le air. *) ee iy
a ——* tees
2 on =
ae aT Sia
sae we
a? |__|
ae : . a La a
ea 'k See aaa ee ~~ er Te ite ad mwas wag el
Page 36 of 54Section 37
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 37 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
12
ee ee
Loans and Visitation
Over the last five years, Noosa Library Service’s decline in book loans and visitors accessing physical
library facilities can be partly attributed to the $1.7M major renovation of our largest library branch —
Noosaville Library. In 2017/18, this much-needed renovation resulted in the closure of our Noosaville
Library branch, To ensure continued access to library services, two temporary lipraries were created
and located within the Noosa Leisure Centre and the Noosa Civic Shopping Centre. Understandably,
loans and visitation fell during this period of change for our Library Service,
Fallawing this was the arrival of the Covid pandemic in 2619, Over the last two years, the continued
Covid restrictions, lock-downs, reduced opening hours and limited programs have played a
significant part in this decline.
Regardless, in 2621/22 loans have started to increase with an additional 36,114 loans from the previous
year and digital loans increasing by 42,487. Over 186,000 users still visited our library facilities last
year! Our intent is to continue to increase loans and visitations by ensuring we have a diverse,
dynamic and relevant collection and a suite of life-long learning programs that meet the needs of our
community.
Total Loans (Physical and Digital) Total Visits (people through the door)
700,000
600,000 eeaese
350,000
500,000 200,000
400,000 250,000
300,000 200,000
200,000 | 150,000
100,000
100,000
0 X a Hl ll | 0
50,000
BONGLEL ZOETIAE AOLBY ES RAED OILED 2016/17 2017/18 2018/19 2019/20 2020/21
mLloans gs Physical = Digital a Visitation
2016/17 | 596,665 | 572.444 | 24221 2016/17 372,838
2017/18 552,185 526,176 32,015 2017/18 287,071
2018/19 521,931 477,905 | 44,626 2018/19 256,062
2019/20 | 400,624 | 327,802 85.954 | 2019/20 260,884
2020/21 436,738 338,297 98,44] 2020/21 186,228
Page 37 of 54Section 38
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 38 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
13
ee
Membership Z \a
Membership remains strong with 35,519 active re ' | j An
: ars — 4
members who have loaned an item within the lg
last two years. 7 J
d
Total Active Membership ’ ni &
NV IY, ea
Membership | Total ( 4 a 4 Cs
/ ~
ry Nt . J * — ,
=| ry
. _o
2018 19 | 40,412 35,432 | 4,980 \
G 4
2019/26 34190 | 30,730 1,
2020/21 35,519 3,902 \ j
f | é
45,000 > ie
40,000 a ~ '
35,000 5 i 5
30,000 = .
25,000
20,000 r
15,000
10,000
5,000 . 7 |
o | i B | ‘ie
2016/17 2017/18 2018/19 2019/20 2020/21 — “y
w Membership - Totaly Current = New + “= -
Page 38 of 54Section 39
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 39 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
14
—LEEEE“E"=_==EEEEEEE———————L—_—_—_—_—_—_——_—_—_—_—EE
Financial Summary
Expenses
Total 2021/22 library budget = $3,843,835
Library Expenses YOY
6,000,000
5,000,000
4,000,000 ; :
3,000,000
2,000,000
1,000,000 -
0
FY18/19 FY19/20 FY20/21
@ Employee Benefits @ Finance Costs
m Materials & Services @ Deprecition & Amortization
@ Other Expenses @ internal Charges
Library Expenses by Cost Centre
1,400,00n
1,200,000
1,000,000
800,000
606,000
400,000
~ i
D eu
2501-Noosav@ie 2502-Cooroy 2303-Moabile 25:2--ibray 2705-Libray 2706-Lib-ary
Library Library Liorary Management Colicctions Program and
Sevic=
eFYi8/19 @ FY19/20 mFY20/21
Page 39 of 54Section 40
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 40 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
15
GF
Total Revenue
Library services are offset through a range of revenue initiatives such as meeting room hire, program
tickets, sale of merchandise, printing and external grant funding.
Financial Statement FYI 18/19 FYI 19/20 FYI 20} 21
Sale of Goods and Major Services (6,736) (5,076) (3,333)
Grants, Subsidies - Operating (279,200) (313,499) (277,758)
Total Revenue (324,806) | (356519) (310,481)
Grant Revenue YS Se
Our Library Service is proactive at seeking external grant 1 SH? fii
funding to support delivery of services. The State Library ! y , 72 A,
of Queensland provides an annual Public Library grant Ss j —_
contribution towards collection development. Covid =P 1 ‘ “ia Bees
has caused delays in grant programs, with workshops P ee art
cancelled and reduced participation rates which have oA Hl Se yo «=e
required extensions to finalise programs. However, since i ¥ i
deamalgamation (2014}, Noosa Library Service has bled Fa aah
been successful in obtaining over $548,000 of external
funding (excluding the annual Public Library grant).
Ciel ane Amt stAbs, FYI19/20 ma deer ea
100964 - Best Start / First Five Forever (13,683) (27,387) (27,366)
102111 - Engaging Science 2020 a (4,950) (4,950)
101439 - Engaging Science Grant {4,550} (4,550) ls
102122 - Tech Savvy Seniors 2020 a (10,000) ae
101915 - Tech Savvy Seniors 2019 (14,775) a
102153 - Library Seed Program [al (25,000) ae
101988 - Indigenous Welcome Book (7,000) aS
Total Grants Revenue (324,806) | (356,519) (310,481)
Page 40 of 54Section 41
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 41 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
ee
‘ | wat 5 ¥ ' ef ,
Sample Benchmarking Data i ii Mt ] . hoes a
(based on available State Library of Queensland 2019/20 data} , sae see mi) Oh etl
Library services are developed to reflect the needs of their looal a Wile oo .
communities therefore they oan differ markedly despite having / i ai i i}
similar populations or local govemment categorisation Noosa Ppa a , i epee
residents and ratepayers have generally always had high levels = . re tae
of expectation regarding library serices, equivalent to other fa :
metropolitan areas. — , v=
Counc Pop ab atm oe ePSpas Locns LOmnNs per Locns per Physical Prys toc ae et Dent eon Collection Collection otc
iPopukstion between pes he 6% co pite member wisits Is1tSs Per Toth ie: Ge. ied) tei eer mo everms
RyiPit ie te tag | ates 8) | physical are a)its
ote a
Sunshine Goost Regional Council |ajgga3 |nsosa j3597 |1854836 an | 16.12 1058492 oa |amaze 48405 ja zat
Page 41 of 54Section 42
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 42 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
17
LL S__
Heritage Noosa Noosa Seed Library
This new online platform was developed to Thé Noosa Seed Library was launched and
host the heritage collections of Noosa Council implemented in partnership with Permaculture
and other local organisations and engage the Noosa. This program provides a supported
community in collaboratively building the story entrance into the gardening world by creating
of Noosa. Ithas been received enthusiastically a community-driven and sustainable seed
by the community and is already making great collection alongside a suite of life-long learning
contributions to growing our story. programs.
Key program statistics
—— a i + 12 different workshops with over 250
Ee ops = 2 participants.
. g + Anexhibition of the artworks created for the
= tee! os seed packets, hosted at the Butter Factory
= Arts Centre attracted 267 people.
+ Over 2500 packets of seeds have been
borrowed
+ 157 packets of seeds have also been
donated back to the collection.
+ Approximately 40 people have already
returned harvested seeds from the seed
, library for other library users to borrow.
This program was also recently awarded the
: 2021 LGA Bronze Award.
Key statistics = ae ’ ———
+ 4,430 digitized items ail ne wet ol i :
+ 117,181 views per month ca : ly
; ; ON
Library Website F yy
Anew, contemporary library website was
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new website is more visually appealing and Ee | Ni
provides enhanced functionality and ease to ay : ‘ ee
access information in addition to improving 3
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5 1 1 1 47 4 2194 3316 49 34 96 54Section 43
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
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BSection 44
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 44 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
19
—————————————___a
E-Resources Pa _—
Noosa Library Service provides an eLibrary platform a7
with multi-faceted 24/7 access to the library | AS
catalogue, membership accounts, interactive ha a #2|™ ]
services, online databases and digital content and \ e—_—— yy Mh LW ps ie
resources. This aspect of library services is growing _. WB Vf 1]
significantly in usage and customers are demanding ’ y Mi. ji Y Ui HI
more content of higher quality through the eLibrary J _- SS j= Hf |
platform . : . ay =D .
Through the eLibrary, Noosa Library Service offers a il PA VISES —
range of electronic collections available for access
and download. These collections include e-books, eaudiobooks, e- music, e- magazines and
e-movies. Members can download their e-items to a personal device at the library using our free wifi
or from anywhere they can access the internet, at any time of the day or night.
Noosa Library Service also has a range of online resources including access to over 25 databases
covering a wide range of subjects and interests and a Learn Online collection of free tutorials and
courses for computer and language skills.
Data from the last 3 years shows a significant lift in digital resource activity, more than doubling in
that period.
« Some physical collections such as audiobooks on CD & music CDs will gradually shrink and may
ultimately disappear altogether in favour of digital content. The Library recently launched a
3rd major digital platform called Hoopla - it has half a million items, in all digital formats.
+ There is a lot of unmet demand for video streaming products and also music streaming, so the
Library is actively seeking new content providers for these formats.
« Physical collections are still first choice for many in the community but digital products are rapidly
being embraced as an alternative & Library staff offer access advice & support to all interested
borrowers.
« In 2018/2019 the budget percentage between print & digital was 65%/35%, compared to 2021/22 -
55%/ 45%.
120000
100000
80000
60000
40000
20000
0
2018/2019 2019/2020 2020/2021
Mebooks Meaudio Memagazines+ Mevideo
Digital resources activity - LOANS 2018/2019 to 2020/2021
Page 44 of 54Section 45
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 45 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
20
SSS SSS Q&o
Adult Literacy Program
The Adult Literacy Program /s one of the less- working either one-on-one or in small groups.
visible but most-valuable services that our Learners range in age from 18 to 1 and
liorary delivers. The program provides free individual lesson plans are developed for the
assistance and support in all aspects of literacy, specific needs of each learner,
numeracy and English language skills. The success of this program ranges from small
everyday achievements, such as enabling
Arecent survey revealed that 43% a learner to pay their own bills, complete
(or seven million) Australians currently Centrelink and medical paperwork:
lack the necessary literacy, numeracy independently, or pass their learner driver
and/or English language skills to function test, through to helping an ESL learner achieve
effectively, and with confidence, in their an average a See
everyday lives. Basic tasks such as grocery pass a citizenship test, start a successful local
shopping, obtaining a driver's licence, small business, or gain employment as a
ordering from a menu or reading to teacher, doctor or engineer. The new-found
children or grandchildren are a daily confidence in our learners often results in them
struggle, resulting in life-long feelings of wanting oo become More involved In their
humillationand selfedoubt community, This enriches their own lives, as well
as those around them,
The aim of the Adult Literacy Program is to ‘
improve and enhance the skills of everyday '¢ : - >i j
Australians, as well as those from a non- ol 5 es
English-speaking background, to enable them —
to obtain employment, function competently in : ~
daily life, interact with, and contribute
to, our local Noosa community. Gne-on- 1 4
one tutoring sessions or group lessons are , i ,
conducted in a discreet and supportive setting —_ a y R =
at either Noosaville or Cooroy library, The ae |
program also provides weekly small-group = SN Y
Everyday Australian English and Conversation
classes,
In non-Covid times the program assists up —
to 40 learners with between 30-35 tutors 2
| See le
¢€-\\ - A 2)
en Mikal , el 4 ae
Fj oY 5 al - |
f Le. * - : ]
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ee : - |
Page 45 of 54Section 46
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 46 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Z|
SS
First Five Forever
First 5 Forever (F5F) is an early-literacy 4 heh ee t;
initiative of the QLD Government, coordinated a a | 4 1 1 1 7 0 431 747 1642 79 -1
5 1 1 1 7 1 431 767 41 34 96 by
5 1 1 1 7 2 482 769 86 24 96 State
5 1 1 1 7 3 580 767 112 35 95 Library
5 1 1 1 7 4 702 767 30 26 95 of
5 1 1 1 7 5 745 767 198 30 96 Queensland
5 1 1 1 7 6 958 767 62 26 96 and
5 1 1 1 7 7 1034 767 152 26 95 delivered
5 1 1 1 7 8 1335 794 4 7 74 2
5 1 1 1 7 9 1448 757 32 26 48 “to
5 1 1 1 7 10 1510 755 27 51 12 ei
5 1 1 1 7 11 1653 788 3 3 83 4
5 1 1 1 7 12 1672 761 12 54 0 f
5 1 1 1 7 13 1853 795 4 4 0 ;
5 1 1 1 7 14 1885 747 50 58 0 S
5 1 1 1 7 15 1949 766 3 2 0 .
5 1 1 1 7 16 2055 757 18 69 52 Pp
4 1 1 1 8 0 431 784 1608 74 -1
5 1 1 1 8 1 431 814 41 34 96 by
5 1 1 1 8 2 482 814 99 26 96 Public
5 1 1 1 8 3 593 814 137 26 96 Libraries
5 1 1 1 8 4 742 814 63 26 96 and
5 1 1 1 8 5 819 814 184 34 96 Indigenous
5 1 1 1 8 6 1015 814 184 34 95 Knowledge
5 1 1 1 8 7 1382 831 3 3 16 th
5 1 1 1 8 8 1450 801 66 30 26 eal
FOF & a
Centres across Queensland. dey é ; a
Research shows that a child's experiences in ue ;
the first five years of life can have a lasting wh ca’ at oe <
effect on their future. Sharing stories, talking, | The eee ae >
singing and playing in these early years builds ee : Saf
a foundation for lifelong learning. +) een aa
The purpose of F5F is to connect families to SAW CL aaa
information, resources and support to lay sis iy
these foundations for their child's literacy and ' . = VA ; 7. se
language development and to highlight the : a fa? Te re Seg
5 1 1 1 18 13 2024 1328 25 25 22 gf
4 1 1 1 19 0 431 1343 1592 80 -1
5 1 1 1 19 1 431 1355 173 34 94 significant
5 1 1 1 19 2 617 1355 60 26 94 role
5 1 1 1 19 3 689 1357 126 32 95 parents
5 1 1 1 19 4 828 1355 62 26 95 and
5 1 1 1 19 5 904 1361 103 20 95 carers
5 1 1 1 19 6 1021 1355 71 34 96 play
5 1 1 1 19 7 1102 1361 37 20 49 as
5 1 1 1 19 8 1151 1361 18 20 49 a
5 1 1 1 19 9 1387 1351 14 53 40 =
: a ‘ y : ate
child's first and most important teacher. SL a ( é
Since 2017, Noosa Library Service has delivered \ ; may Bu
a wide range of First Five Forever programs,
workshops, literacy sessions and professional In 2021/22, our Library Service has a KPI to
development opportuniias: measure the percentage of First Five Forever
+ From the 2017/2018 financial year until now parents who are more confident in being their
there have been 727 programs for under 5's child's first educator
with 16,264 people attending.
+ Inthe last 12 months there have been 91
programs with 1028 people attending Christine and her son Zack, attended
+ Il4online storytimes and programs have our ‘Babes in Arms’ and ‘Storytime’
been developed to support our community sessions. Library staff recognised early
during Covid-lockdowns and restrictions on that Zack wasn't meeting ‘normal’
that have prevented physical delivery of milestones for a child his age. He was
programs. disruptive and challenging to manage
et during the sessions and his mum was
4 ij i experiencing a heavy sense of isolation
: } 4 and uncertainty through the process
Se f : of gaining a diagnosis. The intent of
, $ = this program is to empower parents to
, — ee be their child's first educator and the
_ ‘ . a | library team provided a welcoming
re and safe space for Christine and Zack
«i , 5 to visit and connect with others, and
n al at) Ss wk ihc relevant services to support his specialist
a i > needs. Christine went on to be involved
aes, E , in running a playgroup with Sunshine
x as Butterflies and Zack is now at school.
é ¥ They are still regular visitors to the library.
|
Page 46 of 54Section 47
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 47 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
22
—————
10. Key Projects and Initiatives for 21/22
e e * e
New Strategic Plan
Our Library Service continues to be guided by A new Library Strategy will:
the Noosa Library Service Strategic Plan 2004- + Identify priority areas for community
2007 and the Noosa Library Service Review 2014, advocacy.
however there is no current Strategic Plan and + Ensure community needs are addressed by
this is a key priority for 2021/22. the library service delivered.
* Provide strategic direction for our progressive
and innovative library service.
* Provide a plan for library events, programs,
- errr) services and facilities across the region.
== * Provide a plan to enhance access to reliable
. technology and support digital literacy.
ma
5 £ m=. wenneceecton Nap tis + Provide an action plan to measure
55S UpRARIES See ’
= aa Ge | one! — performance.
— ve i a tt ae - 5 v ] * Inform the library service budget and ensure
A a art i SSH cost-effective spending.
7 \ ite ees TO ete” + Provide opportunities for the community to
nee ee
ae vo * a contribute to and influence the library service.
_——
oo pay = In the interim, Noosa Library Service has
a ES SE developed an internal Team Strategy and an
mass” Ee ene annual Libraries & Galleries Branch Plan.
Collection Development * Ensures adequate quantity of physical stock
Policy Update on shelves and within e-library to increase
customer satisfaction
A key priority for the coming year is to review + Increases loans per capita
and update the Collection Development Policy.
Our Goal is to promote literacy and learning Whaye on
by ensuring the collection is diverse, Heritage Library
dynamic and relevant and has a balanced i eee
perspective between the provision of |
traditional needs and the increasing 7
expectations to provide educational, a gy hace eee
informational and entertainment options ei Pe] m ey a’ oe
in a diversity of formats. 7
= A} o 4 hd
w “ i .
The review will implement a Collection a ‘ard e.
Development Framework that: I 4 1 1 1 48 0 424 2755 735 35 -1
5 1 1 1 48 1 424 2766 8 8 61 +
5 1 1 1 48 2 444 2756 99 34 92 Aligns
5 1 1 1 48 3 555 2755 67 26 96 with
5 1 1 1 48 4 634 2756 168 25 95 Australian
5 1 1 1 48 5 814 2756 63 25 96 and
5 1 1 1 48 6 891 2757 84 24 96 State
5 1 1 1 48 7 988 2756 171 25 95 Standards
4 1 1 1 49 0 440 2803 1350 43 -1
5 1 1 1 49 1 440 2803 64 26 95 and
5 1 1 1 49 2 516 2803 173 26 95 Guidelines
5 1 1 1 49 3 1654 2812 7 19 11 a:
5 1 1 1 49 4 1753 2810 37 17 41 en
4 1 1 1 50 0 424 2851 1583 41 -1
5 1 1 1 50 1 424 2861 8 8 7 «
5 1 1 1 50 2 445 2851 189 26 91 Undertakes
5 1 1 1 50 3 646 2851 185 26 96 continuous
5 1 1 1 50 4 843 2851 227 34 96 improvement
5 1 1 1 50 5 1082 2851 133 34 96 projects
5 1 1 1 50 6 1379 2882 12 10 52
‘ ZF §
to find efficiencies y “
* Analyses usage and trend data for all
collections and resources
Page 47 of 54Section 48
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 48 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
23
SS
Community Outreach Service — new Mobile Library & Book Kiosks
2021/22 will be an exciting year as we launch
the new Community Outreach model that will The new service will consist of a
replace the current Mobile Library. combination of different library services
including a more versatile vehicle, two
a gat . library ‘book-vending’ kiosks—located in
: h | Pomona and Peregian Community Houses,
1) ay bulk library loans to partner organisations,
a a suite of library programs and workshops
\ _ — hosted at community locations throughout
Wi te = the shire and the ability to book us to visit
+ m., your community event or organisation.
f bot? edie ; ;
~ , When will the service change?
of 5 q * The current vehicle will remain in operation
ee | rT | . % until mid 2022 and the replacement service
- — will be implemented in a staged approach.
S oe — : + New Outreach Library Program Launched
Cae] x4 July 2021
— i ————] nm FOUNDA . Z
. + Installation of Kiosks Early 2022
—— * New vehicle launched Mid 2022
See Re GES (4 a
a i Library oe
eed eh, ¥
. ca ; |
Promote the Value of What we Offer
Targeted promotion
In 2021/22, a priority is to enhance the
library service's profile to re-engage users Library services for you 2 Noosa
and attract non-users. Promoting the ot ae =a ga
* Pe iL hot
value of what we offer to all sectors of : Visit
a
the community will be achieved through ) ssn
a targeted promotion of library events, ‘ Seg os
? Watney Noosa, pm
programs, and services. = er ey
Sitar — +8. smeteving
Supporting Council's strategies Someta
For many users’ libraries are their first Oo aa,
point of contact with Council and act Noosa LS eet sow 1 and Contacy Us “=
everyone inclu address. Use your libra raig 8: a
as a conduit to Council's programs and resicuresraateymecnioncm coe
wide range of services. vant ewan vie
services. In 2021/22 Noosa Library Service «oon upto 30H neta?
. ams and events for all ages YNog ating oo au
will re-introduce a full suite of lifelong + Rerage Lanyon “Linger
learning programs, that reflects corporate : Coorg eteaig en
strategies and priorities, with an aim to | 2 Neen —_ mee FG
effectively educate the community and Sie a
support changing behaviours.
Page 48 of 54Section 49
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 49 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
24
LESSSSSSSSSS5555Q5&Q59—=—=5&5&5& = == 55
Digital Literacy Support
Community members come into our libraries We offer a range of different programs that
every day, hoping to complete life tasks many teach people how to use devices and online
of us take for granted, but lacking the basic resources and how to stay safe while doing so.
computer skills to accomplish them.
Our Makerspaces also provide a welcoming
space for people to create, explore and learn
: on new and emerging technologies such as 3D
= ame printers, virtual reality and robotics. Over the
» {225 last year we've delivered 72 workshops with
, a yr over 300 people participating!
red dm : The Digital Literacy continues to be a
) priority over the coming year to empower
: our community to thrive in our digital
y = world. 4 key focus area will be supporting
: ourcommunity with the digital
/ { information required to comply with the
. Cane Covid-19 safety directives suchas the
= — check-in app and vaccine passport.
Upskilling staff in response to new trends/emergent issues
The Library team takes great pride in : :
delivering exceptional customer service to our . ¥ rat
community. Staff training and development is ee | i wh y
an ongoing priority to continue to deliver high Pt PM Ss i Pal
quality service which meets the growing needs a Ny il
and expectations of library users. ; ee
bh - Be fs ie ‘
al Pa ’
a, dl MU i
Cn! ‘Ss is
~ a ' / | 6 mee ae ‘
mi = ee In the coming year, a focus will be on providing
‘a , 27 fe support, training and tools to enhance
LG s ration «kille-ond
— - Wa ie communication skills and strengthen team
< toes i resilience in order to effectively manage
- the ongoing Covid-19 changes. Library staff
* are the single most important asset of our
be | Library service. Their resilience and wellbeing
is paramount to keeping our healthy, happy
culture and securing long-term sustainability.
Page 49 of 54Section 50
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
9 2021 ANNUAL DISASTER MANAGEMENT REPORT
Author Disaster Management Officer, James Ulyate
Infrastructure Services Department
Index ECM/ Subject / Disaster Management / Disaster Management & Planning
Attachments Nil.
EXECUTIVE SUMMARY
This report provides an update on the disaster management activities undertaken in accordance with
local, state and commonwealth legislative requirements over the past year.
RECOMMENDATION
That Council note the report by the Disaster Management Officer to the Services & Organisation
Committee Meeting dated 7 December 2021 providing an update on disaster management activities
and thank the members and advisors to the Noosa Local Disaster Management Group for their
participation.
REPORT
In accordance with the Disaster Management Act 2003, Regulations and other disaster and recovery
management doctrine the Noosa Shire Council is responsible for multiple functions across the key
pillars of preparedness, prevention, response and recovery.
The purpose of this report is to provide information on the work undertaken in the disaster and
recovery management space in accordance with local, state and commonwealth legislative
requirements over the past year.
1. Noosa Local Disaster Management Plan
A significant review of the Noosa Council Disaster Management Plan is currently underway.
Consultant BMT Global have been contracted to develop a new Disaster Management Plan for
Noosa Council. This project is due for completion by June 2022.
2. Noosa Local Recovery Sub Plan
The Local Recovery Sub-plan will be the subject of a separate report provided by the Recovery
Coordinator.
3. Changes to the Noosa LDMG
Mayor Clare Stewart remains the Chair of the LDMG. Cr Joe Jurisevic remains Deputy Chair of the
LDMG and Chair of the Local Recovery Group.
LDMG member and advisory group structures remain the same since the last report.
Member agencies of the Noosa LDMG now include:
Dept. Communities, Disability Services & Seniors
Energex
Queensland Ambulance Service
Queensland Fire and Emergency Services (inc. SES)
Queensland health
Queensland Police Service
Queensland Parks and Wildlife Service
Page 50 of 54
Section 51
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Advisory agencies of the Noosa LDMG now include:
Australian Red Cross
Coastguard
Department of Education and Training
Maritime Safety Queensland
Queensland Reconstruction Authority
Ramsey health (Noosa Hospital)
Sandy Bolton MP
SEQ Water
Surf Lifesaving Queensland
Telstra
Tourism Noosa Shire Council Unity Water
WICEN
4. LDMG Meetings and Activations
As required under the Disaster Management Act the Noosa Local Disaster Management Group
meets regularly four times a year to network and discuss the four key elements of disaster
management – planning, preparation, response and recovery.
2021 meeting dates Proposed dates for 2022
12 February 2021 11 February 2022
18 June 2021 17 June 2022
17 September 2021 23 September 2022
19 November 2021 25 November 2022
There has been one (1) activation of the LDMG in the period 31 December 2020 to 19 November
2021, for COVID-19 with the LDMG remaining at Alert status.
5. LDMG Sub Groups
Details of the Noosa Local Recovery Groups will be included in a separate report by the Local
Recovery Coordinator.
Disaster management staff continue to communicate regularly with members of the Noosa North
Shore, Cooran, Kin Kin and Pomona Community Disaster Management Sub-Groups.
6. Emergency Operations Team
As well as being responsible for coordinating disaster operations of all emergency services during
an event, Council is required under the Disaster Management Act 2003 to maintain a response
capability to:
“provide equipment and a suitable number of trained persons, using the resources available to the
local government, to effectively deal with, or help another entity deal with, an emergency situation or
a disaster in the local government area”.
In order to meet this responsibility, the Emergency Operations Team (EOT) meets regularly to
develop and coordinate Council’s emergency response capability. Council’s Disaster Management
Officer chairs the group which e-meets bi-monthly.
The EOT is currently in a state of transition with a new charter currently being developed that will
steer the direction of the group.
7. LDCC & Disaster Management Training/Exercises
a. Training
A number of training opportunities have been provided this year including:
Guardian Training on 25 May, 20 July and 14 October 2021
Evacuation Centre Training on 5 May 2021
Disaster Coordination Centre Training on 20 April 2021 and 5 October 2021
Page 51 of 54
Section 52
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
b. Exercises
On Tuesday 16 October, a discussion exercise was conducted at The J to examine the
responsibilities and activities that would result from a hypothetical extreme flooding event
isolating the town of Boreen Point.
Attendees included:
Noosa Council LDMG staff
Noosa Council LDCC staff
Noosa Council FCC Staff
Noosa Council Media Team
Noosa Council LDMG agencies
Boreen Point Community DM Group
The Noosa Disaster Management Officer also participated in a District Disaster Management
Group discussion exercise in relation to multi-agency response to an oil spill and fire in the
Mooloolah Marina.
8. Engagement & Collaboration
In July 2020, the Queensland Government Department of Communities, Disability Services and
Seniors funded a Council position for 2 years to work on bushfire recovery and community resilience
in a disaster preparedness context. The position sits within the Community Development Team and
comes with additional funding to support community engagement-related activities. To receive this
position and funding the Community Development Team submitted a tender to the Queensland State
Government that included a comprehensive Community Plan outlining deliverables for the 2-year
period in recovery and resilience for the Noosa region. The primary role of the position is to provide
support to affected communities and work on community resilience in response to a local disaster
emergency.
Deliverables of the Community Plan in 2021 include:
a. Bushfire Recovery Update
Mental Health First Aid for community volunteers on 13/14 October 2021 at Noosaville.
SafeTALK training (conversations around suicide in community) on 18 November 2021.
Delivery of the Connecting Noosa program – a region wide (bushfire/COVID) recovery
program with activities and events that foster connection and assist with resilience in
community.
Developing a documentary style film that will document the 2019 bushfires in our region,
to be used as an education and historical piece and archived in the Heritage Library of
Council.
Peregian Beach Access 59 Sculpture project. With Council’s Environment and Public Art
team developed a Memorandum of Understanding between the Peregian Beach
Community Association (Bushcare group) and Council for an environmental
artwork/sculpture that acknowledges the 2019 fires locally and the consequences it had
on local flora and fauna. The Norfolk Tree died from its intolerance to heat and smoke
and will be built into a sculpture.
b. Disaster Resilience/Preparedness in Community Update
Ridgewood Community Hall Disaster Preparedness Family Day on Saturday 27
November 2021 10am – 1pm. A morning tea with jumping castle, entertainment and
emergency services personnel available to talk disaster preparedness with local
residents.
Continued work on the Person-Centred Emergency Planning (P-CEP) project and met
with the Queensland Disability Network to further plan the roll out of the project. The P-
CEP project will be peer led with a network developed locally.
Page 52 of 54
Section 53
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Developed a presentation/resource to be delivered in schools called “Get Ready in
Schools’. The presentation was piloted to Year 5 students at two local primary schools,
during Get Ready Week/Month on 12/13 October. The presentation is now ready to be
delivered to other interested schools in the region to align with their school-based
curriculum in Year 5.
Partnered with FireTech and FireThrive on a bushfire preparedness behaviour change
project. The project starts with a survey about how prepared one is with bushfires. This
then provides the respondent with tips on how to improve preparedness and sends
notifications to keep people engaged with preparedness. The survey runs from 1
November 2021 through to 30 March 2022 with Council having access to the data.
Collaboration project with the University of Sunshine Coast (USC) and Council staff
(Natural Areas and Disaster Management Officer) regarding a learning opportunity
around Cultural Burns in our region. USC has an opportunity to work with Victor
Steffensen, indigenous cultural burning specialist, and Kabi Kabi to upskill Kabi Kabi on
traditional fire practices. This is also an opportunity to train Council fire management staff
in cultural burn practices locally. Community engagement after the 2019 bushfires
identified a desire for improved community and Council knowledge of cultural practices.
The 'on Country' event at Johns Landing, Cooroibah on 24 November will address this.
Work has commenced upskilling active volunteers in our community in tasks associated
with emergency events – VOAD Volunteer Organisations Active in Disasters. This will
involve engaging Volunteering QLD to provide additional training to current volunteers
so Council can call on them in a disaster event.
New look and feel Disaster Management documents and our Emergency Action Guide
have been developed.
Assisting groups (up to 5) with business continuity planning and strategic advice
including incorporating the VOAD training in their organisations.
9. SES
The Queensland State Emergency Service (SES) is a “not-for-profit” community volunteer
emergency service organisation. The Noosa District SES has 55 local volunteers responding to
disasters and emergencies across the Shire with four SES sheds located at Tewantin, Pomona,
Boreen Point and Cooroy.
In the past twelve (12) months, The Noosa SES responded to a number of requests for assistance
including:
Public requests Trees down 14
Structural damage 26
Flooded 36
Multiple issues 8
Agency requests QPS 21
Traffic management 4
COVID-19 related 31
QAS 1
10. Queensland Reconstruction Authority Funding and Activities
The following funding program/s were applicable to Council in this category in the 2021/2022
financial year.
Get Ready Funding
2019 Bushfire Recovery Funding
Local Economic Recovery Program.
Council received $22,300 in funding in 2021/2022 under the Get Ready program. The funding aims
to improve community resilience to disaster events. Projects funded this year include:
Page 53 of 54
Section 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Preparation and delivery of the Noosa Council Disaster Exercise
Development and delivery of a primary school education program
Printing Get Ready Queensland (GRQ) branded Emergency Action Guide and GRQ co-
branded collateral for community education events
Previous Council Consideration
Nil.
Finance
A further report will be presented in 2022 providing a financial update on disaster management
operations, including delivery of grant funded projects.
Previous Council Consideration
Nil.
Risks & Opportunities
The Cat C Bushfire Recovery Officer is a State/Federal funded position with an end date of 30 June,
2022. With approximately 7 months left, an exit strategy should be considered.
A 2-year Disaster Resilience Officer position has been applied for under the Black Summer Bushfire
funding to continue and further develop the resilience activities commenced in the community. If this
application for funding is unsuccessful it will pose a risk to continued community disaster
preparedness and resilience.
Consultation
External Consultation - Community & Stakeholder
Members of the Noosa Local Disaster Management Group
Internal Consultation
Disaster management requires a whole of Council approach with many branches having some input
into or responsibility for operations and activities throughout the year.
Departments/Sections Consulted:
Chief Executive Officer Community Services Corporate Services
Executive Support Director Director
Community Development Financial Services
Community Facilities Fleet
Libraries & Galleries ICT
Local Laws Procurement
Waste & Environmental Health Property
Revenue Services
Executive Services Environment & Sustainable Development X Infrastructure Services
Director Director X Director
Community Engagement Building & Plumbing Services Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development Civil Operations
People and Culture Environmental Services Disaster Management
Strategic Land Use Planning Infrastructure Planning,
Design and Delivery
7. CLOSED SESSION
Nil.
Page 54 of 54