2021-12-07 Services & Organisation Committee Meeting Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                 7 DECEMBER 2021


Noosa Library Service has previously reported its annual activities mainly through the quarterly
departmental update reports. This previous format provided Council which a quick summary of
activities in bullet point form however it did not provide sufficient context or analysis.
The new format is presented as a comprehensive annual report which aims to provide Council with
a deeper understanding of the Library Service, its scope of services and level of impact. The intention
is to then review this format with Councillor and other stakeholder feedback to help inform in-depth
annual reporting for other service areas.

Previous Council Consideration
Nil

Finance
The majority of funding for public libraries is provided by local government in Queensland, with a
small percentage contributed by the State Government, specifically for procurement of collections or
undertaking projects through grant funding
A core component of a modern library service is its programming and service delivery which is
targeted towards community needs and expectations and corporate strategies. To enable the
sustainable delivery of this programming Noosa Library Service utilises a range of strategies
including external funding, partnerships and volunteers.
Additional information on the financial aspect is provided within the annual report.

Risks & Opportunities
The major factors challenging public library services include:
      Ongoing demand for traditional services, coupled with increasing demand for new services
       and emerging technologies
      Increasing educational, informational and entertainment options available to community
       members and expectations to provide multiple formats to meet different needs
      Growing demand to provide access to and support community digital-literacy needs, alongside
       the increasing uptake of new technology with decreasing time between iterations of products
       and services
      Increasing user expectations to deliver a diversity of services to meet community needs
      Non-user perceptions contributing to underutilisation
      Funding constraints, and
      Covid impact to customer patterns

Additional information on the risks and opportunities is provided within the annual report.

Consultation
External Consultation - Community & Stakeholder
Nil
Internal Consultation
Departments/Sections Consulted:

      Chief Executive Officer     X   Community Services                 X   Corporate Services
      Executive Support               Director                               Director
                                      Community Development                  Financial Services
                                      Community Facilities                   Fleet
                                      Libraries & Galleries                  ICT
                                      Local Laws                             Procurement
                                      Waste & Environmental Health           Property
                                                                             Revenue Services


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