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2021-12-07 Services & Organisation Committee Meeting Agenda

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   7 DECEMBER 2021




                                                       Page 29 of 54

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                        7 DECEMBER 2021

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           2. What our Libraries Offer

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           Noosa Library Service commenced in 1973, and is one of Council’s most visible, highly utilised and
           valued services to the community. While the lending and reading of books are a core element of
           Noosa’s public library service, the service and program delivery extends well beyond this.
           Key themes of service delivery include reading, learning, literacy, heritage, community services,
           technology and being a community hub. This is reflected in the broad range of collections, services
           and activities that support educational, recreational and creative endeavours across the region. Our
           Noosa Libraries are a classroom, loungeroom, office, research centre, social club, gallery, meeting
           room, venue, makerspace, science lab, playground and safe haven... all in the one day. Our resources
           are highly accessible as they are physical, digital and mobile.
           Some of the services you may not be aware of....
           Reference and Information Services                                          Interlibrary Loans
           Branch, phone & digital enquiry services related to sourcing  A resource sharing system whereby
           & accessing information and resources inc research, reader       library items can be loaned for a
           advisory & interlibrary loans                                      customer from another library
           eLibrary                                                                          Technology
           Delivery of library services through the online          Provision Provision of publicly accessible
           website including access to online resources— incl.   technologies incl. PCs internet, Wi-Fi, tablets,
           downloadable collection items (e-books, e-audio,       printing facilities, 3D printers, virtual reality,
           music, film), databases, websites and borrower         laser cutter, sewing machines and support
           services (renewals, reservations, bookings)                                 for using technology
           Learning programs and events                                                Heritage services
                es and ae See all “ae prenniing                   Procurement, collection of, and provision of
           lifelong learning including information sessions    access to resources relating to the heritage of
           and practical workshops                            the Noosa area — incl. print, newspapers, digital
                —          “                                      images, digital resources, oral histories and
           Specialist SEIVICES for target groups                                     lee Contant aractian,
           Services to groups with special needs incl. home service
           delivery of items to housebound; and items in languages                          ;
           other than English                                                    Community Braga rnin
                                                                                            and services
           Literacy development                                             Programs and activities meeting
           Programs and activities promoting early, family and           local community needs eg tax help,
           adult literacy incl. storytelling, ‘babes in arms’ sessions,     JPs, information sessions to local
           homework help, adult literacy, English development and        groups, participation in local events
           digital literacy support.                                                 & activities eg NAIDOC

                                                                                               Page 29 of 54
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