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2021-12-07 Services & Organisation Committee Meeting Agenda
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
Page 49 of 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 DECEMBER 2021
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Digital Literacy Support
Community members come into our libraries We offer a range of different programs that
every day, hoping to complete life tasks many teach people how to use devices and online
of us take for granted, but lacking the basic resources and how to stay safe while doing so.
computer skills to accomplish them.
Our Makerspaces also provide a welcoming
space for people to create, explore and learn
: on new and emerging technologies such as 3D
= ame printers, virtual reality and robotics. Over the
» {225 last year we've delivered 72 workshops with
, a yr over 300 people participating!
red dm : The Digital Literacy continues to be a
) priority over the coming year to empower
: our community to thrive in our digital
y = world. 4 key focus area will be supporting
: ourcommunity with the digital
/ { information required to comply with the
. Cane Covid-19 safety directives suchas the
= — check-in app and vaccine passport.
Upskilling staff in response to new trends/emergent issues
The Library team takes great pride in : :
delivering exceptional customer service to our . ¥ rat
community. Staff training and development is ee | i wh y
an ongoing priority to continue to deliver high Pt PM Ss i Pal
quality service which meets the growing needs a Ny il
and expectations of library users. ; ee
bh - Be fs ie ‘
al Pa ’
a, dl MU i
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mi = ee In the coming year, a focus will be on providing
‘a , 27 fe support, training and tools to enhance
LG s ration «kille-ond
— - Wa ie communication skills and strengthen team
< toes i resilience in order to effectively manage
- the ongoing Covid-19 changes. Library staff
* are the single most important asset of our
be | Library service. Their resilience and wellbeing
is paramount to keeping our healthy, happy
culture and securing long-term sustainability.
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