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2020-21 Level of Service Catalogue

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PERFORMANCE MEASURE
Service                 Indicator      Performance Measure              Methodology
Public Amenity &        Satisfaction   Noosa community satisfaction     Community satisfaction mean
Safety (Animal Control)                mean rating score compared       performance rating from the LGAQ
                                       to the State mean rating score   Community Satisfaction Tracking
                                       (out of optimum rating of 5).    Survey for Provincial areas for:

                                       NSC mean        State mean       Theme: Community Lifestyle
                                       rating (2019)   rating (2017)    Services
                                                                        Function: Pet/Animal Control
                                           3.69             3.42




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