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2020-21 Level of Service Catalogue
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KEY SERVICE METRICS
Measure Metric Benchmark
Percentage of all licensed premises inspected per annum or according to an agreed risk 100% Queensland
category inspection program. Health
requirements
Number of notifications 2018/19 2017/18 2016/17
Ross River 48 34 97
Campylobacter 85 108 122
Salmonellosis 35 43 74
Notification rates (per 10,000 ERP)
Ross River 8 7 20 State
Campylobacter 15 20 22 benchmark
(per 100,000
Salmonellosis 6 8 14 ERP 34-135)
PERFORMANCE MEASURE
Service Indicator Performance Measure Methodology
Public Health Satisfaction Noosa community satisfaction Community satisfaction mean
mean rating score compared performance rating from the LGAQ
to the State mean rating score Community Satisfaction Tracking
(out of optimum rating of 5). Survey for Provincial areas for:
NSC mean State mean Theme: Basic Services &
rating (2019) rating (2017) Infrastructure
Function: Community Health
3.71 3.57
Page 128
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