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2020-21 Level of Service Catalogue
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KEY SERVICE METRICS
Measure Metric Benchmark Comparison
Cost per ha to maintain recreation parks - In development In development
PERFORMANCE MEASURE
Service Indicator Performance Measure Methodology
Recreation Parks Satisfaction Noosa community Community satisfaction mean
satisfaction mean rating performance rating from the LGAQ
score compared to the State Community Satisfaction Tracking
mean rating score (out of Survey for Provincial areas for:
optimum rating of 5).
NSC mean State mean Theme: Community Lifestyle Services
rating (2019) rating (2017) Function: Parks, Playgrounds & Public
Amenities
4.00 3.85
1
Refer to Asset Responsibility Matrix.
2
Source – Asset Register as at Nov 2017 and Recreation Parks Count from mapping layer open spaces classified as
Parks & Gardens – subject to further validation.
3
Source Road Landscaping Maintenance Contracts - 1718Q014
4
Reactive maintenance requests are assessed as to warrant for work and available budget – emergencies responded
to same day.
5
This work is done under Local Buy Contract LBNA03 “Mowing, Slashing and Vegetation Control Services”
6
Source - Contract Cleaning Open Public Spaces & Amenities 1617T113. Category 1 Parks - Noosaville Foreshore
& Peregian Village Square.
Page 135
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