2020-21 Level of Service Catalogue

                                       ACTIVITY                                             SERVICE LEVEL TARGET
    [Includes collection of revenue for benefit area properties to fund tourism and economic development initiatives, as
    well as development and management of a funding agreement and relationship management with Tourism Noosa]
    Scheduled activities                 Tourism Noosa - Funding Deed                 3 years
                                         arrangements (July 2017 to 30 June
                                         2020 with 2 year option)

                                         Tourism Noosa - Business Plan &                Annual (by 15 March each year)
                                         Reporting

                                         Participation in Tourism Noosa working         project based
                                         groups
    Noosa Junction business support
    [Includes collection of revenue for benefit area properties to fund projects and initiatives identified in the Noosa
    Junction Commercial and Economic Planning Strategy, providing support & advice as well as relationship
    management]
    Scheduled work                       Funding agreement                             Annual

                                         Business Plan (projects & initiatives)         Annual

                                         Progress monitoring (meeting with              Quarterly
                                         Council officer)

                                         Payments                                       Twice yearly
                                         Acquittal of funds                             Annual (2 months after end of FY)

    KEY SERVICE METRICS 1 (Local Economic Plan)
    Measure                Target          Noosa Metric                    Qld Metric       Description
    Growth in GRP (%)      Above the Qld       1.5%                          1.8%           % change 2015-16 to 2016-17
                           average
    Growth in GRP (M$)     Above the Qld        $749                         $1,087         Per capita $ change 2015-16
                           average                                                          to 2016-17
    Growth in GRP compared GRP growth          0.2%                           0.1%          Difference for 2017
    to population growth   exceeds
                           population
                           growth
    Unemployment rate      Lower than          4.5%                           6.1%          Average of last 4 quarters
                           State average                                                    (FY2017-18)
    Household income       Higher than        $1,191                         $1,392         Household income 2016,
                           State average                                                    $/week
    Average income growth  Higher than         4.6%                           2.6%          Average annual household
                           State average                                                    income 2016 growth

    PERFORMANCE MEASURE
    Service          Indicator                        Performance Measure               Methodology
    Economic         Satisfaction                     Noosa community                   Community satisfaction mean
    Development                                       satisfaction mean rating          performance rating from the LGAQ
                                                      score compared to the State       Community Satisfaction Tracking
                                                      mean rating score (out of         Survey for Provincial areas for:
                                                      optimum rating of 5).
                                                       NSC mean       State mean        Theme: Managing the Shire
                                                      rating (2019) rating (2017)       Function: Economic development &
                                                                                        local employment
                                                           3.33             3.01


1
    Source – Noosa Economic Profile July 2017 (prepared by Lucid Economics)




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