Original source · versioned page text
2020-21 Level of Service Catalogue
Text sections have not been matched to the original PDF pages. Use the original document to check page numbers.
KEY SERVICE METRICS
Measure Metric Benchmark Comparison
Financial sustainability ratios: Statutory
Target
2018/19 2017/18
- Operating surplus 11.6% 0%-10% 13.5%
- Net financial liabilities (13.8%) < 60% (12.5%)
- Asset sustainability (not audited) 132.3% >90% 130.9%
PERFORMANCE MEASURE
Service Indicator Performance Measure Methodology
Financial Services Satisfaction Noosa community Community satisfaction mean
satisfaction mean rating performance rating from the LGAQ
score compared to the State Community Satisfaction Tracking
mean rating score. Survey for Provincial areas for:
NSC mean State mean Theme: Managing the Shire
rating (2019) rating (2017) Function: Financial Management
3.77 3.25
Page 58
See the original
The page text is free to read. Viewing or downloading an original file needs an account.
Log in to see the originalLog in to download the original file
Large file: the download may take up to a minute.
Searchable page text hides email addresses. Original files are unchanged and may show email addresses.