Meeting papers

                                                                                           ATTACHMENT 2


PROJECT BRIEF                                              Date: January 2023

Project Name      Small Business Friendly Program                       Start Date              2023

Team              Economic Development (Lead/Co-ordinator)              Project Officer:        Vicky Kottaras

Project Description


The Small Business Friendly Councils Program (SBFP) initiative commenced in Queensland in 2020 in direct
response to the Queensland Government’s Better Regulation Taskforce. The aim of the SBFC is to assist Councils
to be mindful of and alert to the needs of small businesses when making decisions.

The Small Business Friendly Program provides an opportunity to deliver improved customer service for an
important stakeholder in our community. This in turn enhances the economic and overall wellbeing of our
community. It also provides an opportunity to recognise what Council are currently doing to be ‘small business
friendly’.

Since 2022 it has become mandatory for all signatories to the SEQ City Deal, of which Noosa Council is one, to
become members of the Small Business Friendly Program by singing the Small Business Friendly Charter.

The SBFP process has four Phases:
    1.   Signing the Charter
    2.   Investigation
    3.   Implementation
    4.   Reporting and Monitoring

Objectives/Aims/Outcomes

    •    Noosa Council to join as a signatory to the Small Business Friendly Program by signing the Small Business
         Friendly Charter
    •    Confirm support from the Leadership Team to support the Charter
    •    Council Resolution endorsing Council to sign the Charter
    •    Conduct an Audit & Gap Analysis of Small business experience in Council
    •    Establish key priorities and initiatives
    •    Prepare an Implementation plan
    •    Review, Measure and Report in accordance with SBF Charter (six monthly) & Council reporting
         requirements
Partners/Stakeholders
    •    Executive Team, Councillors and Leadership Team
    •    Economic Development Team
    •    Cross Council teams – to be determined
    •    Local Chambers of Commerce/Business Roundtable
    •    QLD Small Business Commissioner and SBF team
    •    Small business community

Resources and Budget


    •    Reporting, Co-ordination, Liaison with QSBC office will initially be within Economic Development team
    •    Creation of Cross council teams as required once initiatives are confirmed.
    •    Confirm budget for consultancy for Audit & Gap Analysis.



                                                                                                       Page 128 of 201