2019-12-10 S&O Agenda - Item 7 - Attachment 1 - TN Annual Report-2018-19

M E N TO R I N G O U R YO U T H                               W E LCO M E TO N O O S A G R O U P T R A I N I N G


Our partnership with Sunshine Beach State                     The Welcome to Noosa Group Training sessions continued
High School Year 11 and 12 students expanded                  to gain momentum throughout the year with 2398 having
this year with students receiving an insight                  completed the course including Noosa Traffic Controllers
into the tourism industry via a day of work                   ahead of the busy Summer/ Christmas season.
experience with Tourism Noosa. Spending time
with the industry development, sustainability
and marketing teams, the day provided
invaluable opportunities to apply what they
have learnt in the classroom to the real world.
We also had significant classroom engagement
with other regional high schools including
Nambour and Maroochydore High schools
and Noosa Christian College.




V I S I T O R I N F O R M AT I O N C E N T R E


Plans for the Visitor Information Centre’s
first refurbishment in 10+ years commenced
with a vision for becoming a true inspiration hub to showcase in an engaging way the wonderful
experiences that Noosa offers the 200,000 plus visitors to the centre each year.

Supporting Noosa’s vision to be plastic-free, we introduced new silicone, lightweight, collapsible
water bottles for visitors to purchase at the Centre.

New and existing operators continued to be showcased to our Visitor Information Centre holiday
consultants and volunteers through regular famils, site inspections and Buzz Nights. This
underpinned our forward focus on maximising our visitors’ experiences and subsequent local spend
via local knowledge and taking a more concierge approach to visitor engagement.




TO U R I S M N O O S A A N N UA L R E P O R T 2 0 1 8 / 1 9                                                              20