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                         AGENDA


   Services & Organisation
     Committee Meeting


           Tuesday, 12 September 2017


                    commencing at 1.30pm
            Committee Room, 9 Pelican Street, Tewantin



Committee: Crs Frank Pardon (Chair), Jess Glasgow, Tony Wellington, Frank Wilkie




                      “Noosa Shire – different by nature”
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Section 2

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA          12 SEPTEMBER 2017


TABLE OF CONTENTS


ITEM                                                                    PAGE

ATTENDANCE & APOLOGIES                                                      -

PRESENTATIONS                                                               -

REPORTS FOR CONSIDERATION OF THE COMMITTEE                                 3

1      COUNCIL MEETING SCHEDULE 2018                                        3

2      STRATEGIC ASSET MANAGEMENT PLAN                                      6

3      1718T021 ROAD SURFACING AND REHABILITATION - TENDER ACCEPTANCE     22

4      INCLUSION OF LAKE COOROIBAH IN GARDEN WASTE RECYCLING AREA         39

REPORTS FOR NOTING BY THE COMMITTEE                                       43

5      NOOSA RESULTS FOR 2016 RURAL AND REGIONAL WELLBEING SURVEY         43

6      JULY 2017 RATE LEVY OVERVIEW                                       66

CLOSED SESSION                                                        -




                                                                 Page 2 of 70

Section 3

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                12 SEPTEMBER 2017



REPORTS FOR CONSIDERATION OF THE COMMITTEE


1                        COUNCIL MEETING SCHEDULE 2018
DOCUMENT INFORM AT ION




Author                           Executive Assistant to the CEO, Kylie Harris
                                 CEO’s Office

Index                            ECM/ Subject/ Council Meetings General

Attachments                      1.   Council Meeting Schedule 2018


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Personal Assistant to the CEO to the Services & Organisation
Committee Meeting dated 12 September 2017 and approve the Council meeting dates for 2018
as set out in Attachment 1 to the report.


REPORT
At the Post Election Meeting on 5 April 2016, Council adopted its Council meeting structure
incorporating three Standing Committees and an Ordinary meeting. The meeting structure has
remained unchanged since that time with meetings being held on a monthly cycle.

In consultation with the Mayor and CEO, a draft Council Meeting Schedule for 2018 has been
prepared for Council’s consideration (refer to Attachment 1). No changes have been proposed to
the existing arrangements.

As per previous years, the first meeting round of the year (January) will only consist of a General
Committee Meeting (15 January) and an Ordinary Meeting (18 January). There won’t be a
Planning & Environment Committee or Services & Organisation Committee meeting held in
January. This is due to the timing of report deadlines conflicting with the Christmas/ New Year
period and the availability of staff over this time.


Previous Council Consideration

Ordinary Meeting, 20 October 2016, Item 7, Page 8
That Council note the report by the Personal Assistant to the CEO to the Services & Organisation
Committee Meeting dated 11 October 2016 and approve the Council meeting dates for 2017 as
set out in Attachment 1 to the report.

Finance & Risk

Nil.




                                                                                       Page 3 of 70

Section 4

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                           12 SEPTEMBER 2017


Consultation

External Consultation - Community & Stakeholder

Nil.

Internal Consultation

Attachment 1 has been drafted in consultation with the Mayor and CEO.


Departments/Sections Consulted:

X      Chief Executive Officer    Community Services                      Corporate Services
       Executive Officer          Community Development                   Financial Services
X      Executive Support          Community Facilities                    ICT
                                  Libraries & Galleries                   Procurement & Fleet
                                  Local Laws                              Property
                                  Waste & Environmental Health            Revenue Services

       Executive Services         Environment & Sustainable Development   Infrastructure Services
       Community Engagement       Building & Plumbing Services            Asset Management
       Customer Service           Development Assessment                  Buildings and Facilities
       Governance                 Economic Development                    Civil Operations
       People and Culture         Environmental Services                  Disaster Management
                                  Strategic Land Use Planning             Infrastructure Planning,
                                                                          Design and Delivery




                                                                                        Page 4 of 70

Section 5

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017


                                                       Attachment 1




                                                          Page 5 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                    12 SEPTEMBER 2017

                                                                                          Attachment 1

       KENT MOOD
       ma                                         MEETING CALENDAR 2018

                 JANUARY                          FEBRUARY                           MARCH
        M    T   WwW  T    F   Ss  s      M    T   WwW  T   F   Ss  Ss     M    T   WwW  T   F   Ss   Ss
                                                        1   2   3   4                    1   2   3   4
             2   3    4   5    6   7} | 5          7    8   9   10  11} | 5         7   8    9   10 11
        8    9   10  11   12   13  14         13   14°15 16     17  18         13   14 15 16     17  18
            16   7, ane            21     19  20   21  22  23   24  25     19  20   21  22  23   24  25
        22  23   24  25       27   28     26  27   28                      26  27   28  29
        29  30   31
                   APRIL                              MAY                             JUNE
        M    T    Ww  T    F   Ss  Ss     M    T   Ww   T   F   Ss  Ss     M    T   Ww   T   F   Ss   Ss
                                               1   2    3   4   5   6                        1   2    3
             3   4    5   6    7   8               9   10  11   12  13     4    5   6   7    8   9 10
        9        1112     13   14  15         15   16 17 18     19  20     11       13  14  15   16  17
            17   18 19 20     21   22     21  22   23  24  25   26  27         19   20 21 22     23  24
        23  24125 26      27  28   29     28  29   30  31                  25  26   27  28  29   30
        30
                    JULY                           AUGUST                         SEPTEMBER
        M    T   WwW  T    F   Ss  RS     M    T   WwW  T   F   SS   s     M    T   Ww   T   F   Ss   Ss
                                    1              1    2   3   4    5                           1   2
        2    3   4    5   6    7   8      6 7) 8        9  10   11 12      3    4   5   6'°7 8 9Q
        9        1112     13   14  15         14   15 16 17     18  19     10       12  13  14   15  16
            17   18°19 20     21   22     20  21   22  23  24   25  26         18   19 20 21     22  23
        23  24   25  26   27  28   29     27  28   29  30  31              24  25   26  27  28   29  30
        30  31
                 OCTOBER                         NOVEMBER                         DECEMBER
        M    T   Ww   T    F   Ss  Ss     M    T   Ww   T   F   Ss  Ss     M    T   WwW  T   F   s    Ss
             2   3    4   5    6   7                    1   2   3   4                            1   2
        8        10   11  12   13  14] | 5         7    8   9   10  11}; |3     4   5   6    7   8   9
            16   17 18    19  20   21         13   14 15 16     17  18     10       12  13  14   15  16
        22  23   24  25   26  27   28     19  20   21  22  23   24  25         18   19      21   22  23
        29  30   31                       26  27   28  29  30              24           27  28   29  30
                                                                           31
       Membership:
       Planning & Environment Committee:     Cr Jurisevic (Chair), Cr Jackson, Cr Stockwell, Cr Wellington
       Services & Organisation Committee:    Cr Pardon (Chair), Cr Glasgow, Cr Wellington, Cr Wilkie
       General Committee                     All Councillors (Chair — Cr Wilkie)

            9.30am Planning & Environment Committee               Public Holidays
            1.30pm Services & Organisation Committee                          y
      DH   10am      General Committee
      |   | 6pm      Ordinary Meeting

                                                                                               Page 5 of 70

Section 6

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                           12 SEPTEMBER 2017


2                        STRATEGIC ASSET MANAGEMENT PLAN
DOCUMENT INFORM AT ION




Author                              Asset Planning Manager, Bryan O’Connor
                                    Infrastructure Services Department

Index                               ECM/Strategic Asset Management Plans

Attachments                         1.   Draft Strategic Asset Management Plan - 2017-2027


EXECUTIVE SUMMARY
Noosa Council adopted the Asset Management Roadmap in September 2016 which highlighted
a number of organisational and governance initiatives in further improving asset management
across the organisation. A priority initiative of the asset management roadmap was to develop a
strategic asset management plan to define the organisations plan for implementing good asset
management practices across Council.

RECOMMENDATION
That Council note the report by the Asset Planning Manager to the Services & Organisation
Committee Meeting dated 12 September 2016 and adopt the Strategic Asset Management Plan
(as provided at Attachment 1 to the report) in continuing with the implementation of the Asset
Management Improvement Plan (roadmap).


REPORT
The purpose of this report is to present Council with a Strategic Asset Management Plan for
adoption. A Strategic Asset Management Plan (SAMP) is the overarching guiding document for
an organisation. The SAMP includes information that is specific to Noosa Council and how the
organisational governance is relevant to the asset management objectives.

The SAMP is the reference for organisational decisions that relate to the assets. Without the
SAMP there is little relevance or structure to the development of detailed Asset Management
Plans for specific asset classes. The majority of the initial tasks defined in the roadmap relate to
the development of the SAMP.

The SAMP states the approach to implementing the Noosa Council asset management policy’s
principles and objectives to establish and maintain good asset management practices. The
SAMP also pulls together all the organisational activities for assets, services, people and
provides relevance to Council’s asset management journey.

Previous Council Consideration

Ordinary Meeting Minutes 15 September 2016, Item 2, Page 10
That Council note the report by the Asset Planning Coordinator to the Services & Organisation
Committee Meeting dated 6 September 2016 providing an update on the asset management
capability assessment and:
A.                       Adopt the asset management roadmap (as provided at Attachment 1 to the report) as the
                         asset management improvement plan for staff to commence implementation, and
B.                       Support the implementation of the asset management initiatives and activities across the
                         organisation, including those defined in the Noosa Council asset management roadmap.


                                                                                                    Page 6 of 70

Section 7

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                 12 SEPTEMBER 2017


Finance & Risk

The funding for consultancy services to assist in the development of strategic documents and
detailed asset management plans has been made available in the 2017/18 operational budget,
with asset and capital planning activities to be funded by the capital works budget.

Council’s strategic risk register identifies poor asset planning as a high risk that can impact on
poor decision making, community services and ultimately Council’s financial sustainability and
reputation.

Consultation

External Consultation - Community & Stakeholder

Nil

Internal Consultation

The development of the draft strategic asset management plan was undertaken in consultation
with membership of the Asset Management Coordination Team and the Asset Management
Steering Committee.


Departments/Sections Consulted:

X     Chief Executive Officer   X   Community Services                      X   Corporate Services
      Executive Officer             Community Development                       Financial Services
      Executive Support             Community Facilities                        ICT
                                    Libraries & Galleries                       Procurement & Fleet
                                    Local Laws                                  Property
                                    Waste & Environmental Health                Revenue Services

X     Executive Services            Environment & Sustainable Development   X   Infrastructure Services
      Community Engagement          Building & Plumbing Services                Asset Management
      Customer Service              Development Assessment                      Buildings and Facilities
      Governance                    Economic Development                        Civil Operations
      People and Culture            Environmental Services                      Disaster Management
                                    Strategic Land Use Planning                 Infrastructure Planning,
                                                                                Design and Delivery




                                                                                              Page 7 of 70

Section 8

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017



                                                          Attachment 1




                                                          Page 8 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA            12 SEPTEMBER 2017

                                                                    Attachment 1

               a            eee        e_—™    neni      aa
              ps ICO INCONCI          e             |

                          NOOSA COUNCIL

                        STRATEGIC ASSET

                       MANAGEMENT PLAN

                               2017 - 2027

           Prepared by:
           CH2M-Hill & Noosa Council

                                                       September 2017

                                                                    Page 8 of 70

Section 9

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                          Page 9 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA               12 SEPTEMBER 2017

                                                                Noosa Council
                                                    Strategic Asset Management Plan

           Contents

                                                                       Page 9 of 70

Section 10

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 10 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                          12 SEPTEMBER 2017

                                                                                            Noosa Council
                                                                           Strategic Asset Management Plan

                  1.     INTRODUCTION
                         Noosa Council is the custodian of a diverse and extensive range of community
                         assets which represents a major investment over many years. In order to fulfil its
                         obligations in delivering a variety of services to the community, Council must
                         ensure that the assets supporting these services are managed in a way that
                         guarantees optimum performance for the most sustainable "whole of life" cost.
                         Major assets for which the Noosa Council is responsible include:
                         ¢   Roads & Bridges
                         ¢   Buildings & Facilities
                         ¢   Stormwater Drainage infrastructure
                         ¢   Pathways and Boardwalks,
                         e   Parks & Playgrounds
                         *   Coastal, Canals and Waterways
                         °   Car parks
                         ¢   Plant and equipment
                         ¢   Waste Management Facilities
                         The importance of these assets to the community and their significance to the
                         budget means that asset management must be a critical part of the Council's long
                         term planning and service delivery approach.
                         This Strategic Asset Management Plan recognises and supports the need to
                         manage assets effectively as part of Council’s service delivery. Ultimately,
                         Council’s service delivery areas will be responsible for managing assets that are
                         associated with their service areas, under the framework described in this Plan.
                         Consistent and optimised planning of the development, replacement and
                         maintenance of new assets will ensure not only that endorsed asset "levels of
                         service" are met by Council, but also that there is high level of confidence in the
                         capabilities and resources available to achieve them.
                         The primary objective of this Strategic Asset Management Plan is to outline how
                         the Council will meet its asset management objectives, as detailed in Council’s
                         Asset Management Policy and documented in the Corporate Plan. The framework
                         described in this document also provides the platform for development of future
                         Asset Management Plans, targeted to meeting these objectives.

                  .                                                                                  1.

                                                                                                     Page 10 of 70

Section 11

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 11 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                           12 SEPTEMBER 2017

                                                                                            Noosa Council
                                                                           Strategic Asset Management Plan

                  2.     ASSET MANAGEMENT AND LOCAL GOVERNMENTS
                         Under the Local Government Act 2009 (the Act) and the Local Government
                         Regulation 2012 Noosa Council has a wide range of responsibilities related to the
                         provision and management of infrastructure. The Act provides the legal framework
                         to assist Local Governments in providing an efficient and effective infrastructure
                         system.
                         The fact that Local Government customers are levied a fee for provision of
                         community services and that these services are often provided via infrastructure
                         assets, means that the asset management practices of Local Governments are also
                         of interest to economic regulators. Consistency and transparency of the planning
                         processes and management approach Local Governments take to infrastructure
                         assets is necessary to ensure that the investment decisions made are both prudent
                         and efficient.
                         The provision of infrastructure is considered one of the most important roles of
                         Local Governments, as they strive to provide a safe, liveable and functional
                         environment for their communities. A key consideration in this role, is the
                         assurance that important community infrastructure is managed in the most effective
                         and efficient manner and continues to meet the needs of the community, in both
                         the short and long-terms.
                  3.     PURPOSE OF THE STRATEGIC ASSET MANAGEMENT PLAN
                         The purpose of the Strategic Asset Management Plan is to:
                         ¢  Present a set of actions aimed at improving the asset management practices of
                            the "whole" organisation through:
                             -  Improved stewardship and accountability for assets;
                             -  Improved communication and relationships with asset stakeholders and
                                customers;
                             -  Improved identification and management of risk;
                             -  More effective utilisation of assets; and
                             -  Improved financial effectiveness.
                         ¢  Ensure that asset management practices are applied consistently across the
                             organisation and supported by an asset management roadmap to enable Council
                            to more effectively manage its assets now and into the future;
                         *  Enable Council to more effectively plan and fund its asset investment
                            programs;
                         ¢  Enable Council to competently deliver services to the community and other
                             asset stakeholders;
                         *  Enable Council to maintain its assets to the desired and stakcholder-tested
                             "level of service"
                         *  Bea “live” document that is reviewed and improved on a regular basis
                         Asset Management is a cyclic process, covering the full life of an asset. It seeks to
                         put in-place, a practical and financially responsible means of managing assets

                                                                                                     Page 11 of 70

Section 12

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 12 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                12 SEPTEMBER 2017

                                                                                                  Noosa Council
                                                                                Strategic Asset Management Plan

                           through   the  specification,  creation,   acquisition,  maintenance,    operation,
                           rehabilitation and disposal of assets (where required) to provide for current and
                           future stakeholder and community needs.
                           The key elements of successful infrastructure asset management are:
                           ¢  Ensuring appropriate use and maintenance;
                           *  Optimised utilisation of assets to ensure their full potential is realised;
                           ¢  Considering the full life cycle cost implications of asset decisions at every stage
                              of the life-cycle;
                           ¢  Pursuing reduction or optimisation and integration of those assets not achieving
                              the most productive outcome;
                           ¢  Defining clear responsibilities for asset accountability and reporting; and
                           ¢  Recognising that infrastructure assets must support the Council in the delivery
                              of services to its community.
                          Development of this document demonstrates Council’s commitment to a "rational
                           and realistic" approach to achieving maximum value from the investments made in
                           Council assets.
                           Having a corporate focus on asset management also ensures that the benefits and
                           costs of asset investment proposals are critically examined, taking into account the
                           overall needs of Noosa Council and the community.
                  4.       ASSET MANAGEMENT FRAMEWORK
                           The generic Asset Management Framework, based on the international Asset
                           Management Standard: ISO 55000 is presented in the figure below:
                                               Aligned process for managing assets Process support and systems
                                                        Bea eel
                                                       tussle bee ito 44   . s
                                                     Organisational plans and .   rs
                                               :          porate         =o      tT ee od
                                               a                                   FSS |
                                               .                                 management <9
                                               ,    Strategic Asset Management a pencils      z
                                                      ue     E ume  atic   ys                 “
                                               =                            :      Pees       e
                           =|                        Asset management plans :                 :
                                               s                            ©      Asset      a
                                               >                            .    management   .
                                               s                            te   Eye Cues]    4
                                               >     hit iiele   ee menos a4 =    a chhealds  4
                                               .       management plans  —         Support    ®
                                               a                                 Pst          :
                                               .      psi
                                               a    portfolio

                                               :    Performance evaluation and J
                            Adapted from 18055000        improvements

                                                                                                           Page 12 of 70

Section 13

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 13 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                           12 SEPTEMBER 2017

                                                                                             Noosa Council
                                                                           Strategic Asset Management Plan

                         Noosa Council is developing its Strategic Asset Management Framework based on
                         the three essential asset management components, as follows:
                         ¢   The Asset Management Policy
                         *   The Strategic Asset Management Plan
                         ¢   Asset Management Plans
                         These are described for the Noosa Council business environment in the following
                         sections:
                         4.1    Asset Management Policy
                         Council’s “Asset Management Policy" (adopted November 2016) provides
                         strategic direction for future asset management practices. This Policy recognises
                         that asset managementis at the centre of its overall long-term financial and strategic
                         planning processes. The Policy also states that effective asset management will be
                         achieved through:
                             1. Governance
                                    e   Support at the leadership level to promote the importance of asset
                                       management throughout the organisation; and
                                    e  Clear accountability for asset condition and performance with a
                                       whole-of-council approach to the continued improvement and
                                       development of asset management activities.
                             2. Asset Plannin
                                    e  A focus on risk, demand, community benefit and whole-of-life costs
                                       in the management of assets:
                                    e  The allocation of sufficient resources for the development and
                                       ongoing review of asset strategies and plans; and
                                    e  The establishment of an asset management framework that provides
                                       inputs directly into Council’s budget and financial forecasts.
                             3. Decision Making
                                    e  Effective   asset  management     decision-making    across   the
                                       organisation through a robust and endorsed asset management
                                       governance framework.
                                    e  Decisions are evidenced-based and utilise      appropriate asset
                                       information to ensure consideration of the asset risks and life-cycle
                                       benefits for the community:
                                    e  Council’s assets are managed in a systematic and sustainable
                                       manner based on agreed levels of service; and
                                    e  Agreed minimum asset sustainability targets are met, in keeping
                                       with Council’s Financial Sustainability Policy.

                                                                                                     Page 13 of 70

Section 14

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 14 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                           12 SEPTEMBER 2017

                                                                                             Noosa Council
                                                                            Strategic Asset Management Plan

                             4. Capital Plannin
                                    ¢   Opportunities are maximised in the utilisation of asset management
                                        systems through cost benefit analysis; and
                                    e   An integrated approach is applied to the acquisition, disposal and
                                        renewal of assets that ensures transparency and evaluates asset life
                                        cycle implications.
                         42     Strategic Asset Management Plan
                         Noosa Council’s Strategic Asset Management Plan (this document) articulates how
                         Council will execute Council’s Asset Management Policy to achieve its asset
                         management objectives. This Strategic Asset Management Plan documents
                         Council’s Asset Management development strategy and how it will be continually
                         improved.
                         43     Asset Management Plans
                         Noosa Council is developing Asset Management Plans (AMPs) for each facility or
                         class of asset within the Council asset portfolio. These Plans will become a key
                         resource for the transparent justification and management approval of asset
                         investments, going forward.
                         In general, the Asset Management Plans will:
                         °     Describe the assets (physical, financial, condition state);
                         ¢     Describe the objective/purpose of the assets (or each key component of it);
                         °     Describe future demand requirements for service delivery;
                         °     Define the service levels that apply to the asset;
                         °     Define the intended time frame for replacement or renewal of the asset or
                               key asset components;
                         °     Describe the opportunities and risks associated with assets;
                         °     Document how asset service potential reduces with time (deterioration
                               profiles) and the factors that contribute to this reduction;
                         °     Identify and track key asset performance measures;
                         °     Present financial information related to asset status, development,
                               maintenance and operation;
                         °     State all current assumptions and confidence levels;
                         °     Document the continual improvement approach, linked to the opportunities
                               and risks identified; and
                         °     Outline an improvement program for the asset class / facility to improve
                               confidence levels and manage risks.
                         AMPs are dynamic documents and therefore must be updated regularly to remain
                         current and be effective as a management tool. The Plans should reflect: changes
                         in Council objectives/policies; current stakeholder/customer expectations, the
                         implementation of new approaches/technologies; and improvements in AM
                         systems or data in general.

                                                                                                      Page 14 of 70

Section 15

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 15 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                         12 SEPTEMBER 2017

                                                                                           Noosa Council
                                                                          Strategic Asset Management Plan

                         The level of detail provided in each Plan will depend on the complexity, scale and
                         criticality of the asset class or facility that it covers. It is important for good
                         decision-making, that all AMPs are relevant, practical, readily understood and
                         useable documents.
                 5;     LINK WITH CORPORATE & EXTERNAL DOCUMENTATION
                        CORPORATE DOCUMENTATION

                         A principle concept in Asset Management best practice is “Line-of-Sight”. This
                         concept drives integration of planning documents from the highly strategic through
                         to the highly tactical. When line of sight is achieved, tactical asset decisions are
                         aligned to and driven by strategic business objectives.
                         Council’s current Corporate Planning framework is depicted in the Figure below:

                                                         Our Staff
                                                     dale gait Lele ed 1)

                                                    Branches / Sections
                                                    Nie Leste tie lt let

                                                   Council Operations
                                             Pte eS) ctr ier Bal ie ale matte

                                    Council vision, values, goals and strategic priorities
                                                       Ors eeee lem a

                         It can be seen from this diagram that the Corporate Planning framework already
                         promotes line of sight. The following sections describe how current corporate
                         documentation links with the asset management function:

                                                                                                   Page 15 of 70

Section 16

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 16 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                          12 SEPTEMBER 2017

                                                                                            Noosa Council
                                                                          Strategic Asset Management Plan

                         Corporate Plan
                         The Corporate Plan presents Noosa’s Vision and purpose. It frames Council’s
                         purpose in terms of several business objectives, as follows:
                             1. Provide excellence in customer service;
                             2. Engage with our community using best practice;
                             3. Provide quality local government services to the Noosa community;
                             4. Provide good governance and act ethically;
                             5. Be transparent in all our dealings;
                             6. Look after community and natural assets;
                             7. Manage community funds wisely;
                             8. Beas one with our community.
                         This Strategic Asset Management Plan and the Roadmap initiatives presented
                         herein, have been developed and prioritised to support achievement of the business
                         objectives defined in the Corporate Plan.
                         The Corporate Plan also documents the strategies that will be put in-place to
                         advance Council’s vision and business objectives over a five-year time horizon.
                         Many of the objectives and strategies in the current Corporate Plan are already
                         linked to asset management outcomes, but it is anticipated that these links will be
                         strengthened in the future as the Asset Management Framework matures.
                         Currently, the Corporate Plan sets out 44 strategies, under the following five key
                         themes:
                              1. The Noosa environment
                              2. The Noosa community
                              3. The Noosa economy
                              4.  Long-term planning for Noosa Shire
                              5.  Excellence as a Council
                         Council Adopted Strategies and Branch Plans
                         These are the planning documents that capture the details of the objectives,
                         approach, resource requirements and expected outcomes of the strategies defined
                         in the Corporate Plan.
                         The Corporate Plan specifically references the development of Asset Management
                         Plans as a key focus area for Council. In addition, it includes Strategies and Plans
                         that may have an influence on future asset planning, as follows:
                         °    The Zero Emissions Strategy
                         °    The Environment Strategy and supporting Plans
                         °    The Noosa Social Strategy and supporting Plans
                         °    The Town Planning Scheme and supporting Plans

                                                                                                    Page 16 of 70

Section 17

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 17 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                         12 SEPTEMBER 2017

                                                                                           Noosa Council
                                                                          Strategic Asset Management Plan

                         °    The Noosa Local Economic Plan
                         °    The Noosa Design Principles
                         In time and to improve alignment, future Corporate Plans may include other
                         specific Asset Management development / improvement initiatives.
                         Annual Operational Plan
                         The Annual Operational Plan presents details of the significant activities, projects
                         or programs that will be delivered over each financial year. The program of work
                         documented in this Plan supports achievement of the eight business objectives
                         defined in the Corporate Plan and/or addresses specific corporate risks that have
                         been identified.
                         The Annual Operational Plan includes the following programs that will ultimately
                        be supported and enhanced by the Asset Management Framework, via dedicated
                         Asset Management Plans:
                         .    The Asset Renewal Program;
                         °    The Periodic Maintenance Program (comprising cyclic maintenance and
                              regular asset monitoring activities); and
                         °    The Reactive Maintenance Program (providing estimates of unplanned
                              maintenance, based on historic breakdown records).
                         The Operational Plan feeds into Council’s Annual Budget.
                         Annual Branch Plans
                         The Annual Branch Plans document the activities and resources required for each
                         Branch to deliver objectives and Projects specifically set for the Branch over the
                        next 12-month period. Depending on the responsibilities of the Branch, these “run
                        the business” tasks could include delivery of specific Asset Management
                         improvement initiatives or undertaking the tasks necessary to sustain the Asset
                         Management System, including:
                         °    Involvement in an Asset Management Working Groups;
                         °    Stewardship, review and upkeep of key Asset Management documents;
                         °    Collection and management of asset data and decision-support systems;
                         °    Governance of Asset Management processes.
                        The Annual Branch Plans collectively feed into Council’s Annual Budget.
                         EXTERNAL DOCUMENTATION

                         A common sense approach to asset management development is to utilise existing
                         resources such as industry standards and practices. The ISO55000 asset
                        management standard is the overarching framework for best practice asset
                         management practices for any organisation. In addition to the Standard, there are
                        many tools, reference documents and publications that will assist Noosa Council
                         in gaining asset management maturity that provide valuable information, resources

                                                                                                   Page 17 of 70

Section 18

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 18 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                          12 SEPTEMBER 2017

                                                                                            Noosa Council
                                                                           Strategic Asset Management Plan

                         and technical advice. The Institute of Public Works Engineering Australasia
                         (IPWEA) have taken a lead role in the development of asset management across
                         Australia and New Zealand over past 20 years and have produced a suite of
                         reference documents for Council to utilise. Noosa Council specifically utilises two
                         IPWEA documents on a day to day basis- the International Infrastructure
                         Management Manual      (IIMM)   and the   Australian  Infrastructure Financial
                         Management Manual (AIFMM) Glossary in the establishment of best practice
                         asset management across Council. In addition, the IPWEA has produced asset
                         specific practice notes and technical publications to assist in the decision making
                         processes for our asset and service managers.

                         International Infrastructure Management Manual (IIMM)
                         The IIMM is a detailed reference document that is similar to technical standards
                         and guideline documents: - this document provides a practical guide to developing
                         asset management practices within any organisation. The IIMM has detailed case
                         studies and provides asset specific examples to assist in getting asset management
                         practices started. Noosa Council has utilised this document in the development of
                         defining our condition rating system for assets, initial development of levels of
                         service for asset classes and general referencing tool for asset management related
                         issues that are yet to be determined or refined by Noosa Council. The IMM should
                         continue to be referenced and utilised to ensure there is no reassessment or
                         duplication of past asset management related issues that are clearly defined within
                         this document.

                          Mh                      AIFMM
                                    =x                            NEW
                                 lem             ae           ease biiel
                               / 7s ii.           fc      a
                                      Hf  Uns          | A
                               Reamer)             Te BRA...
                               Ke et              2/2:     f=
                          Ce        = i           pod   Ages
                          taenenenneete Ta        Da :     —_

                         Australian Infrastructure Financial Management Manual (AIFMM)
                         Glossary
                         The AIFMM Glossary document is the current reference document for terminology
                         and definitions in the absence of Noosa Council establishing its own Glossary of
                         terms and definitions. The AIFMM Glossary has been utilised in the past for
                         defining capital expenditure definitions for the capitals works program.

                 6.      RISK MANAGEMENT
                         Risk Management is an integral part of good business practice and works in tandem
                         with strategic and financial planning. It is the formal process of identifying,
                         assessing and controlling the effect of uncertainty on the achievement of an
                         organisation’s business  objectives. An enterprise wide Risk Management

                                                                                                    Page 18 of 70

Section 19

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 19 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                           12 SEPTEMBER 2017

                                                                                             Noosa Council
                                                                           Strategic Asset Management Plan

                         Framework considers all facets of an organisation’s activities and aims to identify
                         and deal with risks the organisation may face, both strategically and in its day to
                         day operations.
                         Risk Management allows for systemic change and continuous improvement in
                         planning, resource allocation, decision making and processes and delivers
                         outcomes such as:
                         *    Improved asset management
                         °    Improved planning, performance and effectiveness
                         °    Providing a basis for higher standards of accountability and sound
                              governance
                         ¢    Protecting the organisation from legal liability
                         ¢    Reducing insurance premiums
                         °    Protecting the Council’s corporate image as a professional, responsible and
                              ethical organisation and an employer of choice
                         °    Capacity to respond to new opportunities
                         <    Improved prioritisation of activities and projects
                         °    Improved project outcomes and reporting by documenting objectives and
                              key actions in Councils Risk Register
                         Noosa Council’s Asset Management Framework will apply risk management in
                         accordance with Council’s Risk Management Policy, following the guidance
                         provided in the corporate Risk Management Workbook. Key initiatives have been
                         identified in the Asset Management Roadmap to ensure that asset-related risks are
                         assessed, escalated and addressed in the same manner as other business risks.
                         Residual risks (risks assessed after any current controls are considered) related to
                         implementation of the Council’s Asset Management System or any aspect of the
                         asset life-cycle, will be rated according to the following matrix:
                            Likelihood                        Consequence Level

                             Certain           5

                            Possible                     :
                             Unlikely

                         The following table from the Workbook defines the required action, based on the
                         assessed residual risk:

                                                                                                     Page 19 of 70

Section 20

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 20 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                       12 SEPTEMBER 2017

                                                                                        Noosa Council
                                                                        Strategic Asset Management Plan

                        Any asset-related risks identified will be escalated through the Asset Management
                        Steering Group to Council’s Risk Committee for consideration and action in
                        accordance with the corporate Risk Management Policy and procedures.
                 i      ASSET MANAGEMENT GOVERNANCE
                        The current asset management governance framework was endorsed by Council’s
                        Asset Management Steering Committee (AMSC) at the December 2016 meeting
                        and is presented in the figure below:
                                            Noosa Council Asset Management Governance Framework

                                                              Asset Management
                                  Se  eae   ae oe      es    Steering Committee
                                                                                             ond
                                                                                             a
                                                                                             8
                                                                                             <j
                                                                                             = |
                                                                                             3
                                  -------------~ >»           ee                             E
                                                                                             o
                                                               oordination leam              WU
                                                                                             Pa
                                                                                             =
                                         f                                                   ra

                                                Vultee es eee (PL del lacus tate | te Lidl

                        Implementation of Council’s Asset Management Policy and responsibility for all
                        asset management decision-making rests with the Asset Management Steering
                        Committee (AMSC). The AMSC will provide direction to the Asset Management
                        Coordination Team, whose role will be to manage the individual Asset
                        Management Work Teams. The Asset Management Work Teams comprise
                        Council staff with appropriate Policy, ICT, Process or Asset knowledge, sourced
                        from various Council Business Areas. The Asset Management Branch facilitates
                        all levels of the Asset Management Governance structure.
                        While Council’s Asset Management System is being developed, the Asset
                        Management Work Teams may be tasked with implementation of the Asset
                        Management Improvement Plan initiatives. In the longer-term responsibility for
                        various Asset Management Framework deliverables may be transferred to these
                        Teams. The annual branch plans and asset management road map identifies the
                        asset management initiatives and performance targets in delivering asset
                        management across Council on a cyclic basis.

                                                                                                 Page 20 of 70

Section 21

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 21 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                         12 SEPTEMBER 2017

                                                                                          Noosa Council
                                                                         Strategic Asset Management Plan

                 8.     ASSET MANAGEMENT GAP ANALYSIS AND ROADMAP (AM
                         IMPROVEMENT PROGRAM)
                        Noosa Council has developed an asset management “Roadmap” to inform future
                        asset management improvement initiatives. Development of the Roadmap was a
                        fundamental first step in implementing Council’s future Strategic Asset
                        Management Framework.
                        The Noosa Council Roadmap development was facilitated by consultancy services
                        and is underpinned by an asset management capability assessment and gap
                        analysis, based on the Institute of Asset Management (IAM) Self-Assessment
                        methodology.
                        The gaps identified and the improvement initiatives developed to address these
                        gaps were focused on:
                            e   Embedding consistent asset management practices across Council,
                               aligned to the International Asset Management Standard: ISO 55000;
                            e   Ensuring full understanding of Council asset status, at a level of detail
                               commensurate with the level of service they provide to customers and
                                stakeholders; and
                            e   Improving the prudency and efficiency of both financial and operational
                               asset decision-making.
                        These initiatives will be continually reviewed by Council to reflect progress and
                        to address any changes in Council’s business or operational environments. The
                         Roadmap initiatives and their current status is presented in Appendix A:
                 9.     REVIEW AND CONTINUAL IMPROVEMENT
                        Council’s Asset Management Steering Committee (AMSC) will be responsible
                        for reporting progress made and any changes necessary to the Asset Management
                         Roadmap to Council. This will include identification of any barriers to achieving
                        defined asset management objectives and proposed solutions or alternative
                        actions. The AMSC will meet regularly on a 6 weekly cycle and be empowered
                        to identify and escalate any improvement to the Asset Management System at
                        any time, based on:
                            ¢  Changes in the Council business / operating environment;
                            e  Stakeholder feedback on the effectiveness of specific Asset Management
                               Framework components;
                            e  Adjustments to the priorities of the initiatives being undertaken; and
                            e  Risk assessments undertaken at both the asset system and asset class
                               level.
               It is recommended to review the Strategic Asset Management Plan every 3 years to ensure
               it remains updated and relevant to the initiatives being delivered across the organisation.
               Noosa Council’s risk management strategy will also guide future initiatives and assist in
               their prioritisation should the need be identified.

                                                                                                   Page 21 of 70

Section 22

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                               12 SEPTEMBER 2017


3                        1718T021 ROAD SURFACING AND REHABILITATION - TENDER ACCEPTANCE
DOCUMENT INFORM AT ION




Author                              Civil Operations Technical Officer, Cameron Shields
                                    Infrastructure Services Department

Index                               ECM/1718T021 Road Surfacing & Rehabilitation/Tender Acceptance

Attachments                         1.    2018-20 Resealing & Rehabilitation Programme
                                    2.    1718T021 – Final Evaluation – Portion A
                                    3.    1718T021 – Final Evaluation – Portion B
                                    4.    1718T021 – Final Evaluation – Portion C


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Civil Operations Technical Officer to the Services and
Organisation Committee Meeting dated 12 September 2017 and:
A.                       Award tender 1718T021 Road Surfacing and Rehabilitation to the following contractors:
                         1.   Portion A – Asphalt Surfacing, Rehabilitation & Construction Programme: Allroad
                              Surfaces Pty Ltd
                         2.   Portion B – Mill and Fill Pavement Repairs: Allen’s Asphalt Pty Ltd, Allroad Surfaces,
                              Downer EDI Works Pty Ltd, RPQ North Coast Pty Ltd and Tropic Asphalt Pty Ltd.
                         3.   Portion C – Bitumen Sealing: RPQ North Coast Pty Ltd; and
B.                       Award the Contracts for an initial term of up to three (3) years, with an option to extend for
                         two (2) further periods of up to twelve (12) months each. The option to extend will be at
                         Council’s discretion and subject to the Contractor’s demonstrated ability to meet the
                         requirements under the Contract.

REPORT
Council has a core responsibility for the maintenance of the sealed road network across the
Noosa Shire area. Roads for resealing and rehabilitation are selected annually in order to
achieve or extend the working life of the asset. These selected roads are then inspected and
prioritised.
The aim is to ensure that all works will be completed with limited impact on residents and road
users. A comprehensive list of the roads included for treatment in the tender for 2018-20 can be
found in “Attachment 1.” The list of projects may change depending on Council’s capital works
program.

1.                       Tender Process
A request for quote under LocalBuy arrangement BUS 242-1013 Civil Construction and Road
Resurfacing was distributed to all Tier 1 and Tier 2 Department of Transport and Main Roads
prequalified contractors. The quote consisted of three separable portions as shown below:
1.                       Portion A – Asphalt Surfacing, Rehabilitation & Construction;
2.                       Portion B – Mill and Fill Pavement Repairs;
3.                       Portion C – Bitumen Sealing.


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Section 23

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                           12 SEPTEMBER 2017


2.   Tender Assessment
The tender evaluation panel carried out an assessment of the five conforming tender
submissions from:
1)   Allen’s Asphalt Pty Ltd;
2)   Allroad Surfaces;
3)   Downer EDI Works Pty Ltd;
4)   RPQ North Coast Pty Ltd Pty Ltd; and
5)   Tropic Asphalt Pty Ltd.

The five conforming tenders all tendered on the three portions of the contract.
The tenders were then evaluated using the following criteria:
   Capability and Resourcing
   Track Record
   Methodology
   Quality
   Safety
   Environment Sustainability
   Contribution to Local Economy
   Price

The evaluation methodology considered non-price elements (65% of the score) and a price
component (35% of the score).

3.   Portion A – Asphalt Surfacing, Rehabilitation and Construction Programme

Portion A is the main component of Council’s road surfacing, rehabilitation and construction
programme. This portion is associated with asphalt surfacing. The majority of these projects are
high order roads that are severely cracked and require the existing surface to be removed and
then replaced at the same level.

Five conforming tenders were evaluated for Portion A of the contract; Allen’s Asphalt Pty Ltd,
Allroad Surfaces, Downer EDI Works Pty Ltd, RPQ North Coast Pty Ltd and Tropic Asphalt Pty
Ltd.

Allroad Surfaces demonstrated as the most advantageous tender to Council, with Allen’s Asphalt
Pty Ltd scoring the second highest during the evaluation process.

Following on from the 2016-17 resurfacing program which used high proportions of recycled
materials, contractors were asked to supply prices for using Recycled Asphalt Profiling’s (RAP) in
the asphalt. It was hoped that this would achieve better value for money and be a sustainable
outcome. While all five contractors offered this approach, pricings offered were higher than
anticipated; therefore the continued use of virgin asphalt mix is the most cost effective (refer
Finance & Risk).

Allroad Surfaces is recommended as the preferred contractor for Portion A.

4.   Portion B – Mill and Fill Pavement Repairs

Portion B is associated with asphalt pavement repairs. The pavement repairs are a vital part of
preparation works prior to asphalt overlays and spray sealing as well as general maintenance of
the road surface. Pavement repairs ensure that the pavement is structurally sound prior to
resurfacing.


                                                                                   Page 23 of 70

Section 24

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                           12 SEPTEMBER 2017


Five conforming tenders were evaluated for Portion B of the contract; Allen’s Asphalt Pty Ltd,
Allroad Surfaces, Downer EDI Works Pty Ltd, RPQ North Coast Pty Ltd and Tropic Asphalt Pty
Ltd. All five contractors have been deemed highly capable in delivery of Portion B under the
contract. Under the terms of this contract, it is recommended that Council exercise its right to
award separable portions to multiple contractors, while not guaranteeing any quantities.

There are two main advantages to awarding Portion B to all five conforming tenderers:

1)    Contractor Capacity and Availability – Provides Council with greater flexibility to engage
      one or more contractors, including simultaneously, to respond to Council requirements in a
      timely manner.

2)    Diverse Supplier Base – Given the low risk nature of Mill and Fill services, having multiple
      supplier options will provide the Council with the opportunity to increase supplier exposure
      to this type of work including for suppliers who may not have had the opportunity to work
      for Council previously.

Allen’s Asphalt, Allroad Surfaces Pty Ltd, Downer EDI Works Pty Ltd RPQ North Coast Pty Ltd
and Tropic Asphalt are all recommended as the preferred contractors for Portion B.

5.    Portion C – Spray Sealing

Portion C is for spray sealing of rural roads. Spray sealing utilises different plant and equipment
than asphalt paving. Five conforming tenders were evaluated for Portion C of the contract; Allen’s
Asphalt Pty Ltd, Allroad Surfaces, Downer EDI Works Pty Ltd, RPQ North Coast Pty Ltd Pty Ltd
and Tropic Asphalt Pty Ltd.

RPQ North Coast Pty Ltd demonstrated as the most advantageous tender to Council during the
evaluation process, with Allen’s Asphalt Pty Ltd scoring second highest. Noosa Council have
used RPQ North Coast Pty Ltd to perform this portion of the contract in the past and have
performed well.

RPQ North Coast Pty Ltd also offer the option to use ‘Tonerseal’ which exceeds 20% recycled
content of the spray binder. This binder is offered to Council at a 23% more expensive rate than
the standard binder (refer Finance & Risk).

RPQ North Coast Pty Ltd is the recommended preferred contractor for Portion C.

6.    Programme

Once the contract is awarded, a programme will be scheduled and works will commence as soon
as practical. In the interim all preparatory works including some of the pavement repairs have
been completed or programmed to allow coordination with limited delays.

Previous Council Consideration

Nil

Finance & Risk

The current adopted budget for the Road Resurfacing and Rehabilitation programme is $4.0m.
The tendered price has increased from the 2016-17 year by 15%. Based on last year’s prices the
program scheduled for this year would have allowed Council to treat 15.6km of road in 2017-18,
20.3 km of road in 2018-19 and 38.1 km of road in 2019-20. As a result of the increased costs
(including the potential use of RAP and ‘Tonerseal’), the program will be monitored to track
progress with alternative delivery methods, treatments and possible budget review.

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Section 25

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                        12 SEPTEMBER 2017




                                           20
                                           18
                                           16




                          Length (Km)
                                           14
                                           12
                                           10
                                            8
                                            6
                                            4
                                            2
                                            0
                                                        2018                   2019                    2020
                   Spray Sealing (Km)                    10.5                  12                      18.8
                   Asphalt (Km)                          3.5                   7.2                     18.9
                   Rehabilitation (Km)                   1.6                   1.1                      0.4
                                                                               Year

                                        Spray Sealing (Km)      Asphalt (Km)     Rehabilitation (Km)


Graph 1. 2018-20 Resurfacing lengths by treatment

This contract is required to start at the earliest opportunity to ensure the successful contractor
has time to complete the 2017-18 road resurfacing program. There is a high risk if this contract is
not awarded as soon as possible, that not all of the projects will be completed.
Additionally, if significant rainfall occurs during the term of this contract this could inhibit the
contractor completing this financial year’s projects by a preferred completion date of March 2018.
Council has utilised the Local Buy Panel Arrangement for the procurement of services under this
contract.

Consultation
External Consultation - Community & Stakeholder
Council held an industry pre tender briefing on 21 July 2017 to all interested contractors.
Council will be in consultation with members of the public, businesses and organisations that will
be directly affected by road works once the contract has been awarded.

Internal Consultation
Finance, Procurement, Environment, Civil Operations and Asset Planning Schemes.

Departments/Sections Consulted:

   Chief Executive Officer                   Community Services                                        Corporate Services
   Executive Officer                         Community Development                                     Financial Services
   Executive Support                         Community Facilities                                      ICT
                                             Libraries & Galleries                                     Procurement & Fleet
                                             Local Laws                                                Property
                                             Waste & Environmental Health                              Revenue Services

   Executive Services                        Environment & Sustainable Development             X       Infrastructure Services
   Community Engagement                      Building & Plumbing Services                              Asset Management
   Customer Service                          Development Assessment                                    Buildings and Facilities
   Governance                                Economic Development                                      Civil Operations
   People and Culture                        Environmental Services                                    Disaster Management
                                             Strategic Land Use Planning                               Infrastructure Planning,
                                                                                                       Design and Delivery




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Section 26

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 26 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                    12 SEPTEMBER 2017

                                                                                   ATTACHMENT 1

                                                Noosa Council
                                2018-20 Resealing and Rehabilitation Programme

              Year        Road            uburb                 Extents                Proposed
                                         S                                            Treatment
                      GYMPIE
            2017/2018 | + peace      NOOSAVILLE       PROPERTY #111 TO PROPERTY #149 | MILLAND FILL AC14
                       HILTON                         EUMUNDI NOOSA RD. & GYMPIE
            2017/2018 | + peace      NOOSAVILLE       <A BOLNDAEISUT                MILL AND FILL AC14
            2017/2018 | WEYBA ROAD   NOOSAVILLE       REEF ST TO LESLIE DR          MILL AND FILL AC14
            2017/2018 | NOOSA DRIVE  NOOSAVILLE       raidea     TO ROUNDABOUT AT | wait AND FILLAC14
                       ELINMUIND                      EUMUNDI NOOSA RD. / GIBSON RD.
            201772018 | anos ROAD    NOOSAVILLE       ROUNDABOUT TO HILTON TER.     MILL AND FILL AC14
                                                      ROUNDABOUT
                       EUMUNDI                        EUMUNDI RD / GIBSON RD ROUND-
            2017/2018 | \o95a ROAD   NOOSAVILLE       acur                          MILL AND FILL AC14
            2017/2018  ae            TEWANTIN         SIDONI ST TO WERIN ST         MILL AND FILL AC14
            2017/2018 ST ANDREWS     reNoANNTIN       COOROY NOOSA RD TO LINKSLAND | 2-114,
                       DRIVE                          ST
            2017/2018 lac            TEWANTIN         BECKMAN TO OUTLOOK            REHAB
            2017/2018 COORuY         TEWANTIN         GRIFFITH AVE TO GYNDIER DR    MILL AND FILL AC14
                       NOOSA ROAD
                      COOROY                          GYNDIER DR TO END OF COUNCIL
            2017/2018 | \oosaroap | TEWANTIN          enegree:                     MILL AND FILL AC14
                       BLACK
            2017/2018 | MOUNTAIN     BLACK MOUNTAIN — | VARIOUS SEGMENTS            a ene
                                                                                    (SAM)
                       ROAD
                      CRAWFORDS                       BLACK MOUNTAIN ROAD TO END OF | SINGLE COAT SEAL
            2017/2018  ROAD          BLACK MOUNTAIN | <4                            (SAM)
                       EUNGELLA                                                     SINGLE COAT SEAL
            2017/2018 | pive         BLACK MOUNTAIN — | BLACK MOUNTAIN ROAD TO #24  (SAM)
                       EUNGELLA                                                     SINGLE COAT SEAL
            2017/2018 | pive         BLACK MOUNTAIN — | #24 TO RADIO TOWER          (SAM)
            2017/2018 | BROWNS DRIVE | COOROY         NANDROYA ROAD TO CUL-DE-SAC   BCC1 (MICRO)
            2017/2018 | FERRELLS ROAD | COOROY        ROBERTS DRIVE TO #37          SAM), cecbenen
            2017/2018 | FERRELLS ROAD | COOROY        #37 TO TREE FROG LANE         (caM), cee
            2017/2018 | FERRELLS ROAD | COOROY        TREE FROG LANE TO #141        ag caaaaneate!
            2017/2018 | FERRELLS ROAD | COOROY        #141 TO SILVER LEAF LANE        ne aararan

                                                                                             Page 26 of 70

Section 27

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 27 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                        12 SEPTEMBER 2017

              Year         Road                                    Extents                 Proposed
                                                                                          Treatment
             2017/2018 | FERRELLS ROAD | COOROY         SILVER LEAF LANE TO END OF SEAL (say, COAT SEAL
                       COOTHARABA                                                      SINGLE COAT SEAL
             2017/2018  ROAD          COOTHARABA        #80 TO #135                    (SAM)
                       COOTHARABA                                                      SINGLE COAT SEAL
             2017/2018  ROAD          COOTHARABA        #168 TO TOMKINSON ROAD         (SAM)
                       COOTHARABA                                                      SINGLE COAT SEAL
             2017/2018 | pon          COOTHARABA        TOMKINSON ROAD TO #248         (SAM)
                       GWANDALAN                        FOREST ACRES DRIVE TO KAMALA   SINGLE COAT SEAL
             2017/2018  ROAD          LAKE MACDONALD   DRIVE                           (SAM)
             2017/2018 | LAUREL LANE  LAKE MACDONALD   romeo    ROAD TO HAMMERSLEY     (SAM), COAT SEAL
                        HAYWARD                         COOROY NOOSA ROAD TO END OF | SINGLE COAT SEAL
             2017/2018  ROAD          LAKE MACDONALD    SEAL, #15                      (SAM)
                        LAKE RIDGE                      LAKE MACDONALD DRIVE TO CUL-   SINGLE COAT SEAL
             2017/2018 COURT          LAKE MACDONALD    DE-SAC                         (SAM)
                        LAKE
             2017/2018 | MACDONALD    LAKE MACDONALD    NOOSA SPRING WATER TO #322     REHAB
                        DRIVE
                        PINE TREE                                                      SINGLE COAT SEAL
             2017/2018  DRIVE         LAKE MACDONALD    GUMTREE DRIVE TO PINE TREE EAST (SAM)
                       TINBEERWAH                       COOROY NOOSA ROAD TO END OF    SINGLE COAT SEAL
             2017/2018  ROAD          TINBEERWAH        SEAL                           (SAM)
             2018/2019 Way. Low        CASTAWAY BEACH Po                               MILL AND FILL AC14
                        EENIE CREEK                      LANGURA STREET ROUNDABOUT
             2018/2019  ROAD           NOOSA HEADS      TO LANGURA STREET ROUNDABOUT   MILL AND FILL AC14
                        EENIE CREEK                      NOOSA CIVIC ENTRANCE TO
             2018/2019  ROAD           NOOSAVILLE       WALTER HAY DR                  MILL AND FILL AC14
                        EENIE CREEK                      WALTER HAY DR TO NOOSA CIVIC
             2018/2019  ROAD           NOOSAVILLE       ENTRANCE                       MILL AND FILL AC14
                        EENIE CREEK                      WALTER HAY DRIVE ROUNDABOUT
             2018/2019 | oan           NOOSAVILLE       TO WALTER HAY DRIVE            MILL AND FILL AC14
                                                        ROUNDABOUT
                        EENIE CREEK                      REEF STREET ROUNDABOUT TO
             2018/2019 | pon           NOOSAVILLE       REEF STREET ROUNDABOUT         MILL AND FILL AC14
             2018/2019 | EUMUNDI       NOOSAVILLE        GOODCHAP ST TO GIBSON RD      MILL AND FILL AC14
                        NOOSA ROAD
                        BELMORE
             2018/2019                 SUNSHINE BEACH    BRYAN ST TO CARPARK           MILL AND FILL AC14
                       TERRACE
             2018/2019  BRYAN STREET   SUNSHINE BEACH    DUKE ST TO PARKEDGE RD        MILL AND FILL AC14
             2018/2019 | DUKE STREET   SUNSHINE BEACH    BRYAN ST TO HENDERSON ST      MILL AND FILL AC14
                        EDWARDS
             2019/2020 STREET ROAD     SUNSHINE BEACH    DEAD END TO ADONIS STREET     BCC1 (MICRO)
                        EDWARDS                          ADONIS STREET TO WILDFLOWER
             2019/2020 STREET ROAD     SUNSHINE BEACH   STREET                         BCC1 (MICRO)
             2018/2019 one             SUNSHINE BEACH    PACIC AVE TO DUKE ST          MILL AND FILL AC14
             2018/2019 onetr           SUNSHINE BEACH    HILL ST TO DUKE ST            MILL AND FILL AC14

                                                                                                  Page 27 of 70

Section 28

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                        12 SEPTEMBER 2017

              Year         Road                                    Extents                 Proposed
                                                                                          Treatment

             2018/2019  HILL STREET    SUNSHINE BEACH    DAVID LOW WAY TO END           MILL AND FILL AC14
                        MAHER
             2018/2019                 SUNSHINE BEACH    STEVENS ST TO END              MILL AND FILL AC14
                       TERRACE
                        PACIFIC
             2018/2019 AVENUE          SUNSHINE BEACH    EDWARD ST TO HILL ST           MILL AND FILL AC14
                        STEVENS
             2018/2019 | —oeey         SUNSHINE BEACH    BELMORE TCE TO MAHER TCE       MILL AND FILL AC14
                        THE
             2019/2020 | ESPLANADE     SUNSHINE BEACH    MAHER TERRACE TO CUL-DE-SAC    BCC1 (MICRO)
                        ESPLANADE
                        BLACKHEATH                       LINKSLAND STREET TO FURNESS
             2019/2020 | peive         TEWANTIN          DRIVE                          BCC1 (MICRO)
                        COOROY
             2018/2019  NOOSA ROAD     TEWANTIN          STAGE 3                        MILL AND FILL AC14
             2018/2019  ERNEST STREET | TEWANTIN         HILTON TCE TO GOODCHAP ST      MILL AND FILL AC14
                        FAIRWAY                          COOROY NOOSA ROAD TO FURNESS
             2019/2020 | ppive         TEWANTIN         DRIVE                           BCC1 (MICRO)
                                                         TROON COURT TO ST ANDREWS
             2019/2020  FURNESS DRIVE | TEWANTIN         DRIVE SOUTH                    BCC1 (MICRO)
                        GOLF COURSE                      COOROY NOOSA ROAD TO
             2019/2020 DRIVE           TEWANTIN         CARRAMAR STREET                 BCC1 (MICRO)
             2019/2020 Sect            TEWANTIN          JOYCE STREET TO POINCIANA AVE | BCC1 (MICRO)
                        HILTON                           #1 HILTON TCE TO #153 HILTON TCE
             2018/2019 TERRACE         TEWANTIN          (INCL ROUND A BOUT)            AC14 OVERLAY
                        MUIRFIELD                        BLACKHEATH DRIVE TO FURNESS
             2019/2020 CRESCENT        TEWANTIN         DRIVE                           BCC1 (MICRO)
                        POINCIANA                        DIYAN STREET EAST KERB TO
             2019/2020 AVENUE          TEWANTIN          PELICAN ST, COUNCIL OFFICE     BOCd OVERLAY
             2018/2019 | ALBERT STREET COORAN           creer. STREET TO CHARLES        BCC1 (MICRO)
             2018/2019 | COACH COURT | COOROIBAH        CARRIAGE WAY TO DEAD END       (Gant) COAT SEAL
                       JIRRIMA                                                         SINGLE COAT SEAL
             2018/2019 CRESCENT       COOROIBAH         #11A TO #6                      (SAM)
                       JIRRIMA                                                         SINGLE COAT SEAL
             2018/2019 CRESCENT       COOROIBAH         #6 TO LAKE COOROIBAH ROAD       (SAM)
                       SILVERDALE                                                      SINGLE COAT SEAL
             2018/2019 COURT          COOROIBAH         GLENRIDGE DRIVE TO CUL-DE-SAC   (SAM)
                       CALLISTEMON                                                      SINGLE COAT SEAL
             2018/2019 COURT          COOTHARABA         BORONIA ROAD TO DEAD END       (SAM)
                        HEMPSALL                                                        SINGLE COAT SEAL
             2018/2019  ROAD          COOTHARABA         KINMOND CREEK ROAD TO #58      (SAM)
                        HEMPSALL                                                        SINGLE COAT SEAL
             2018/2019 | pony         COOTHARABA        #58 TO DEAD END                 (SAM)
             2018/2019 | KILDEYSROAD | COOTHARABA        LAKE FLAT ROAD TO #56         (saMy, COAT SEAL
                        KINMOND                         START OF SEAL TO HEMPSALL ROAD  SINGLE COAT SEAL
             2018/2019 CREEK ROAD     COOTHARABA         (END OF SEAL)                  (SAM)

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                      12 SEPTEMBER 2017

              Year         Road                                                         Proposed
                                                                                        Treatment
                       MANORINA                        LOUIS BAZZO DRIVE TO #24, END OF | SINGLE COAT SEAL
            2018/2019                COOTHARABA        ROAD RESERVE                  (SAM)
                       BEDDINGTON                                                    SINGLE COAT SEAL
            2018/2019  ROAD          DOONAN            WUST RD TO WATTLEBIRD         (SAM)
            2018/2019  Map CREEK     FEDERAL           #323 TO END SEAL, #376        REHAB
                       SKYRING CREEK                   OLD BRUCE HIGHWAY WEST TO END | SINGLE COAT SEAL
            2018/2019 | pon          FEDERAL           OF SEAL                       (SAM)
            2018/2019  STREET        xmxn           | MAIN STREET TO GRADY STREET    (SAM)
                       BOWMAN                                                        SINGLE COAT SEAL
            2018/2019 | MAIN STREET fxm             | ROUNDABOUT TO PALMER STREET    BCC1 (MICRO)
            2018/2019 | MAIN STREET                    PALMER STREET TO BOWMAN       BCC1 (MICRO)
                                                       STREET
            2018/2019 | MAIN STREET  KIvKIN        | WAHPUNGA ROAD                   BCC1 (MICRO)
                                                       BOWMAN STREET TO OLD
            2018/2019 | MAIN STREET  KIvKn          | POMONA KIN KIN ROAD            BCC1 (MICRO)
                                                       OLD WAHPUNGA ROAD TO
            2018/2019  ROAD         KIvKn          | START OF SEAL TO END OF SEAL    (SAM)
                       MORAN GROUP                                                   SINGLE COAT SEAL
            2018/2019 | PALMER STREET KInKN         | INTERSECTION TO LOOP           GAM), COAT SEAL
            2018/2019 | PALMER STREET KINKIN        | START LOOP TO END LOOP         GAM), COAT SEAL
                                     NOOSA NORTH       CARAVAN PARK TO 300M PAST     SINGLE COAT SEAL
            2018/2019 | BEACH ROAD   SHORE             CARAVAN PARK                  (SAM)
            2018/2019  MAXIMILLIAN   NOOSA NORTH       TEEWAH BEACH ROAD TO WOODS    SINGLE COAT SEAL
                       ROAD          SHORE            LANE                           (SAM)
                       MAXIMILLIAN   NOOSA NORTH                                     SINGLE COAT SEAL
            2018/2019 | pon          SHORE             WOODS LANE TO CH 1225         (SAM)
            2019/2020 | BAZZO ROAD   PINBARREN         GRAHAMS ROAD TO END OF SEAL   GAM), COAT SEAL
            2018/2019 | CROZIERS ROAD | PINBARREN      GRAHAMS ROAD TO END OF SEAL     NM) COAT SEAL
                                                                                      IN     AT  SEA
                       UPPER
            2018/2019 | PINBARREN CK PINBARREN         POMONA KIN KIN ROAD TO #30    SINGLE COAT SEAL
                                                                                     (SAM)
                       ROAD
                       UPPER
            2018/2019 | PINBARREN CK | PINBARREN       #30 TO #59                    SINGLE COAT SEAL
                                                                                     (SAM)
                       ROAD
                       AMBULANCE                                                     SINGLE COAT SEAL
            2018/2019  STREET        POMONA            MILL STREET TO END OF SEAL    (SAM)
            2018/2019  oeer          POMONA            START OF SEAL TO HILL ST      REHAB
                                                       POMONA CONNECTION ROAD TO     SINGLE COAT SEAL
            2018/2019 | BARINA COURT POMONA            CUL-DE-SAC                    (SAM)
                       BLACK PINCH                                                   SINGLE COAT SEAL
            2018/2019  ROAD          POMONA            LOUIS BAZZO DRIVE TO END OF SEAL (SAM)
                       GRAHAMS                                                       SINGLE COAT SEAL
            2018/2019  ROAD          POMONA            END OF SEAL TO CROZIERS ROAD  (SAM)
                       JACKEROO                                                      SINGLE COAT SEAL
            2018/2019 | out          POMONA            HIGHFIELD RISE TO DEAD END    (SAM)

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                      12 SEPTEMBER 2017

             Year          Road           Suburb                  Extents                Proposed
                                                                                         Treatment
            2018/2019 | MCCABES ROAD | POMONA          BLACK PINCH ROAD TO END OF SEAL (say, COAT SEAL
                                                       EXHIBITION STREET TO SANDY     SINGLE COAT SEAL
            2018/2019 | SUMMIT ROAD   POMONA           STREET                         (SAM)
            2018/2019 | SUMMIT ROAD   POMONA           SANDY STREET TO TREE STREET    GAM), COAT SEAL
                       UNDERWOOD                                                      SINGLE COAT SEAL
            2018/2019 | 6 Goce        POMONA           SETTLERS RISE TO CUL-DE-SAC    (SAM)
                       BRUSHTAIL                       HINTERLAND CLOSE TO SUNSET
            2018/2019                 TINBEERWAH       VILLA                          BCC1 (MICRO)
            2018/2019 | COVEYS ROAD   TINBEERWAH       #47 TOTINBEERWAH ROAD          (SAM), COAT SEAL
                                                       START OF SEAL (#175) TO COOROY ‘| SINGLE COAT SEAL
            2018/2019 | COVEYS ROAD   TINBEERWAH       NOOSA ROAD                     (SAM)
            2018/2019 | SUNRISE ROAD  TINBEERWAH       SUGAR GLIDER LN TO WNDOMA CRT  (sant) COAT SEAL
            2018/2019 | SUNRISE ROAD | TINBEERWAH      WENDOMA CRT TO BOUNDARY        (sant) COAT SEAL
            2019/2020  Close          TINBEERWAH       SUNRISE ROAD TO CUL DE SAC     BCC1 (MICRO)
            2019/2020 | MAPLE STREET  COOROY           GARNET ST TO MARARA ST         MILL AND FILL AC14
            2019/2020 | MYALLSTREET | COOROY           ELM ST TO GARNET ST            MILL AND FILL AC14
            2019/2020 | BROLGA LANE   NOOSA HEADS      ove    DRIVE TO SLEEPY HOLLOW  AC14 OVERLAY
                       ELANORA
            2019/2020  TERRACE        NOOSA HEADS      COOYAR STREET TO NATURI STREET BCC1 (MICRO)
                      LANGURA                          COOYAR STREET TO 50M PAST # 14
            2019/2020 | acer          NOOSA HEADS      AMBULANCE ENTRY                BCC2 OVERLAY
            2019/2020 | LANYANA WAY   NOOSA HEADS      COOYAR STREET TO END OF STREET BCC2 OVERLAY
            2019/2020 | NOOSADRIVE | NOOSA HEADS          STINGS BLVD TO ALLAMB       AC14 OVERLAY
                                                       HASTIN    VD TO ALLAMBI
                                                       TERRACE
            2019/2020  NOOSA          NOOSA HEADS      BEND IN ROAD TO WALLUM LANE    BCC1 (MICRO)
                       SPRINGS DRIVE
            2019/2020 | PARK ROAD     NOOSA HEADS      UTTLE COVE ROAR TO HASTINGS    BCC2 OVERLAY
                                                       STREET
            2019/2020 | PARK ROAD     NOOSA HEADS      PARK ROAD TO CUL-DE-SAC        MILL AND FILL BCC2
            2019/2020 | PAUL STREET   NOOSA HEADS      SUNSET DRIVE TO LESLIE DRIVE   BCC2 OVERLAY
            2019/2020  WEYBA          NOOSA HEADS      COCKATOO LINK TO END OF STREET MILL AND FILL BCC2
                       ESPLANADE
            2018/2019  MOORINDE       TEWANTIN         READ ST TO FERRY               REHAB
                       STREET
            2019/2020  wren DIL       TEWANTIN         GYMPIE STREET TO GEORGE STREET BCC2 OVERLAY
                       BEECHTREE                       #39 TO END OF ROAD RESERVE,    SINGLE COAT SEAL
            2019/2020 | poap          BLACK MOUNTAIN | 45 cg                          (SAM)

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                                                         Page 31 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                      12 SEPTEMBER 2017

              Year         Road                                   Extents                Proposed
                                                                                         Treatment
                       BLACK
            2019/2020 | MOUNTAIN      BLACK MOUNTAIN   #36 TO BLACK MOUNTAIN ROAD       a COAT SEAL
                       RANGE ROAD
                       BLACK
            2019/2020 | MOUNTAIN      BLACK MOUNTAIN    BRIDLE LANE TO #200           SINGLE COAT SEAL
                                                                                      (SAM)
                       ROAD
                       BLACK
            2019/2020 | MOUNTAIN      BLACK MOUNTAIN — | #200 TO START AC             GAM), COAT SEAL
                       ROAD
                       BLACK
            2019/2020 | MOUNTAIN      BLACK MOUNTAIN   #370 TO #413                   SINGLE COAT SEAL
                                                                                      (SAM)
                       ROAD
                       BLACK
            2019/2020 | MOUNTAIN      BLACK MOUNTAIN   #559 TO END OF SEAL            SINGLE COAT SEAL
                                                                                      (SAM)
                       ROAD
                       BOUGAINVILLEA                    BLACK MOUNTAIN ROAD TO END OF | SINGLE COAT SEAL
            2019/2020 | rove          BLACK  MOU       SEAL                           (SAM)
                                          K MOUNTAIN
            2019/2020  Since EDGUM | BLACK MOUNTAIN | BLUEBERRY DRIVE TO #11          BCC2 OVERLAY
            2019/2020  neve           BLACK MOUNTAIN    BLUEBERRY DRIVE TO CUL-DE-SAC BCC1 (MICRO)
            2019/2020 | ARNLYN COURT | COOROY           EVANS ROAD TO BIRDWOOD STREET ‘ NM) RAV  SEAE
                                                                                       IN   COAT  SEA
                       BAGNALLS                                                       SINGLE COAT SEAL
            2019/2020  ROAD           COOROY            PINE #6 (START OF BRIDGE)     (SAM)
                       BAGNALLS                                                       SINGLE COAT SEAL
            2019/2020  ROAD           COOROY           #6 (START OF BRIDGE) TO #41    (SAM)
                       BAGNALLS                                                       SINGLE COAT SEAL
            2019/2020 | oan           COOROY           #41 TO CURRY CRT               (SAM)
            2019/2020 | CEDAR STREET  COOROY            RUBY STREET TO TOPAZ STREET   MILL AND FILL AC14
                       COLONIAL                                                       SINGLE COAT SEAL
            2019/2020  COURT          COOROY           OVERLANDER AVE TO CUL-DE-SAC   (SAM)
                       COOROY BELLI
            2019/2020 | Creek ROAD    COOROY            ROBERTS DRIVE TO #137         BCC1 (MICRO)
                       COOROY BELLI
            2019/2020 | Corek ROAD    COOROY           #169 TO WUST ROAD              BCC1 (MICRO)
                       COOROY BELLI                                                   SINGLE COAT SEAL
            2019/2020  CREEK ROAD     COOROY            DONNELLYS ROAD TO #1465       (SAM)
                       COOROY
            2019/2020 | MOUNTAIN      COOROY            LUKES ROAD TO #353            BCC1 (MICRO)
                       ROAD
                       COOROY
            2019/2020 | MOUNTAIN      COOROY           #164 TO #196                   REHAB
                       ROAD
            2019/2020  vee            COOROY           ASHGROVE DRIVE TO CUL-DE-SAC   BCC1 (MICRO)
                       EMERALD
            2019/2020 | —oeey         COOROY            MAPLE STREET TO WATTLE STREET | BCC1 (MICRO)
            2019/2020 | FERRELLS ROAD | COOROY         #37 TO TREE FROG LANE          BCC1 (MICRO)

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                      12 SEPTEMBER 2017

             Year          Road           Suburb                  Extents                Proposed
                                                                                        Treatment
            2019/2020 | GARNET STREET | COOROY         MAPLE STREET TO CUL DE SAC     AC14 OVERLAY
                                                       TAYLOR COURT TO PROPERTY
            2019/2020 | HOLTS ROAD    COOROY           GRAVEL ENTRANCE                BCC1 (MICRO)
            2019/2020 | HOLTS ROAD    COOROY           hoe      GRAVEL ENTRANCE TO    BCC1 (MICRO)
            2019/2020 | HOLTS ROAD    COOROY           #102 TO OCEAN VIEW RD          BCC1 (MICRO)
            2019/2020  Hoa PINE       COOROY           OCEAN VIEW ROAD TO DEAD END    BCC1 (MICRO)
                                                       OVERLANDER AVENUE TO BELLI
            2019/2020 | MAPLE STREET  COOROY           CREEK ROAD OVERPASS            BCC2 OVERLAY
            2019/2020 | MARTINS ROAD | COOROY          NANDROYA ROAD TO END OF SEAL   BCC1 (MICRO)
            2019/2020  von RIVER      COOROY           BRIDGE ABUTMENT (WEST) TO #142 | MILL AND FILL AC14
            2019/2020  ven RIVER      COOROY           LAWNVILLE ROAD TO WURLI COURT | BCC1 (MICRO)
                       MARY RIVER                      WURLI COURT TO BRIDGE
            2019/2020 | eoap          COOROY           ABUTMENT (WEST)                BCC1 (MICRO)
            2019/2020  voaD ROYA      COOROY           #9 TO #43                      BCC1 (MICRO)
                       NORTHEDEN                       BELLEDEN PLACE TO CUL-DE-SAC
            2019/2020 | Court         COOROY           (NTH)                          BCC2 OVERLAY
                       OLD CEYLON                      COOROY BELLI CREEK ROAD TO
            2019/2020 | eoap          COOROY           SPITFIRE LANE                  BCC1 (MICRO)
            2019/2020 AVENUE          COOROY           #30 TO FERRELLS ROAD           MILL AND FILL AC14
                       PEARSONS                        ELM STREET TO CARRUTHERS
            2019/2020 | pon           COOROY           COURT                          BCC1 (MICRO)
            2019/2020 | PINE STREET   COOROY           MARY RIVER ROAD TO GARNET      REHAB
                                                       STREET
            2019/2020 | PINE STREET   COOROY           GARNETT ST TO #48               NM) COAT SEAL
                                                                                      IN      AT  SEA
            2019/2020 | PINE STREET   COOROY           #48 TO BAGNALLS ROAD          GAM), COAT SEAL
                                                                                       N       T  SEA
            2019/2020  ORE            COOROY           BANGALOW COURT TO #24          BCC1 (MICRO)
                       PONDEROSA                       MARY RIVER ROAD TO BANGALOW   SINGLE COAT SEAL
            2019/2020  DRIVE          COOROY           COURT                         (SAM)
            2019/2020 | ROBERTS DRIVE | COOROY         COOROY BELLI CREEK ROAD TO #12 BCC1 (MICRO)
            2019/2020 | ROBERTS DRIVE | COOROY         #12 TO FERRELLS ROAD           BCC1 (MICRO)
                                                       MAPLE STREET ROUNDABOUT TO
            2019/2020 | TULIP STREET  COOROY           TULIP LANE                     MILL AND FILL AC14
            2019/2020 | WATTLE STREET | COOROY         BONNELL LANE TO VICTORY LANE   MILL AND FILL AC14
            2019/2020 | WATTLE STREET | COOROY         VICTORY LANE TO GARNET STREET | MILLAND FILL AC14

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                                                         Page 33 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                          12 SEPTEMBER 2017

              Year          Road            Suburb                   Extents                 Proposed
                                                                                            Treatment
                        COOTHARABA                                                       SINGLE COAT SEAL
             2019/2020 | poan          COOTHARABA         CHAINAGE POINT TO #1057        (SAM)
                        DANDALOO                                                         SINGLE COAT SEAL
             2019/2020  DRIVE          COOTHARABA         JUNCTION ROAD TO END OF SEAL   (SAM)
                                                          COOTHARABA ROAD TO END OF      SINGLE COAT SEAL
             2019/2020 | DAVIS ROAD    COOTHARABA         SEAL                           (SAM)
                        JUNCTION                                                         SINGLE COAT SEAL
             2019/2020 | Roan          COOTHARABA         GREENFIELDS LANE TO #50        (SAM)
                        JUNCTION                                                         SINGLE COAT SEAL
             2019/2020  ROAD           COOTHARABA         #50 TO LOUIS BAZZO DRIVE       (SAM)
                        LAKE FLAT                         LOUIS BAZZO DRIVE/LAGUNA ST TO SINGLE COAT SEAL
             2019/2020  ROAD           COOTHARABA         WOONGAR STREET                 (SAM)
                        LAKE FLAT                         CHAINAGE POINT TO CHAINAGE     SINGLE COAT SEAL
             2019/2020  ROAD           COOTHARABA         POINT                          (SAM)
                                                          LOUIS BAZZO DRIVE TO END OF    SINGLE COAT SEAL
             2019/2020 | NAPIER ROAD   COOTHARABA         ROAD RESERVE, #34              (SAM)
                        MIDDLE CREEK                                                     SINGLE COAT SEAL
             2019/2020 | roan          FEDERAL            #123 TO #163                   (SAM)
                        MIDDLE CREEK                                                     SINGLE COAT SEAL
             2019/2020  ROAD           FEDERAL            ANDERSONS ROAD TO #293         (SAM)
                        SKYRING CREEK                     START OF SEAL TO OLD BRUCE HWY SINGLE COAT SEAL
             2019/2020 | roan          FEDERAL            SOUTH                          (SAM)
                        PAULSENS                          GYMPIE KIN KIN ROAD TO END OF  SINGLE COAT SEAL
             2019/2020  fowD   CREEK KvKn             | #90 TO ARTHUR STUBBINS ROAD      BCC1 (MICRO)
                       WILLIAMS                           BEND IN ROAD TO BLACK PINCH    SINGLE COAT SEAL
             2019/2020  BRE            LAKE MACDONALD | COLLWOOD ROAD TO HILLTOP CRT | BCC1 (MICRO)
             2019/2020  SRE EW         LAKE MACDONALD     HILLTOP CRT TO #88             BCC1 (MICRO)
                        CLEARVIEW                                                        SINGLE COAT SEAL
             2019/2020 | Daive         LAKE MACDONALD | #88 TO CUL-DE-SAC                (SAM)
             2019/2020  mony           LAKE MACDONALD     GUMBOIL ROAD TO END OF SEAL    BCC1 (MICRO)
                        GREY GUM                          FOREST ACRES DRIVE TO CUL-DE-  SINGLE COAT SEAL

                        GUMTREE                                                          SINGLE COAT SEAL
             2019/2020  DRIVE          LAKE MACDONALD     SWIFT DRIVE TO #15             (SAM)
                        GUMTREE                                                          SINGLE COAT SEAL
             2019/2020 DRIVE           LAKE MACDONALD     #15 TO PINE TREE DRIVE         (SAM)
                        LAKE
             2019/2020 | MACDONALD     LAKE MACDONALD     #16 TO #29                     MILL AND FILL AC14
                        DRIVE
                        LAKE
             2019/2020 | MACDONALD     LAKE MACDONALD     #29 TO BLUE WREN PLACE         MILL AND FILL AC14
                        DRIVE
                       Lane                               BLUE WREN PLACE TO DIANELLA
             2019/2020 | MACDONALD     LAKE MACDONALD                                    MILL AND FILL AC14
                                                          COURT
                        DRIVE

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                                                         Page 34 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                       12 SEPTEMBER 2017

             Year          Road           Suburb                   Extents                Proposed
                                                                                          Treatment
                       LAKE                                                            SINGLE COAT SEAL
            2019/2020 | MACDONALD     LAKE MACDONALD    SWIFT DR TO #130
                                                                                       (SAM)
                       DRIVE
                       LAKE                                                            SINGLE COAT SEAL
            2019/2020 | MACDONALD     LAKE MACDONALD    #130 TO LAKERIDGE COURT
                                                                                       (SAM)
                       DRIVE
                       LAKE                                                            SINGLE COAT SEAL
            2019/2020 | MACDONALD     LAKE MACDONALD _ | LAKERIDGE COURT TO HOY RD     (SAM)
                       DRIVE
                       LAKE                                                            SINGLE COAT SEAL
            2019/2020 | MACDONALD     LAKE MACDONALD    HOY RD TO NOOSA SPRING WATER
                                                                                       (SAM)
                       DRIVE
            2019/2020  OLD TEWANTIN   LAKE MACDONALD    LAKE MACDONALD DRIVE TO #389   SINGLE COAT SEAL
                       ROAD                                                            (SAM)
                       PINE TREE                                                       SINGLE COAT SEAL
            2019/2020  DRIVE          LAKE MACDONALD    PINE TREE EAST TO END OF ROAD  (SAM)
                       WHITE WOOD                                                      SINGLE COAT SEAL
            2019/2020 | guar          LAKE MACDONALD | KAMALA DRIVE TO CUL DE SAC      (SAM)
                       BINALONG                                                        SINGLE COAT SEAL
            2019/2020  ROAD           PINBARREN         BINALONG LANE TO #49           (SAM)
                       BINALONG                                                        SINGLE COAT SEAL
            2019/2020  ROAD           PINBARREN         #49 TO #89                     (SAM)
                      CAMPHOR                           POMONA KIN KIN NORTH TO 'STEEP SINGLE COAT SEAL
            2019/2020  ROAD           PINBARREN         CLIMB' SIGN                    (SAM)
                      CAMPHOR                           STEEP CLIMB' SIGN TO END OF
            2019/2020  ROAD           PINBARREN         STEEP SECTION                  BCC1 (MICRO)
                       MOUNTAIN                         MOUNTAIN VIEW ROAD TO DEAD     SINGLE COAT SEAL
                       MOUNTAIN                                                        SINGLE COAT SEAL
                   (0)                PINBARREN         POMONA KIN KIN   ROAD TO #
                       MOUNTAIN                                                        SINGLE COAT SEAL
            2019/2020 | ew roap                          13 TO END OF SEAL, #71        (SAM)
                                      PINBARREN         #13    TOEN F SEAL, #7
                       BELLBIRD FLAT                    POMONA KIN KIN ROAD TO HAWK    SINGLE COAT SEAL
            2019/2020 | ooap          POMONA            ROAD                           (SAM)
                       BELWOOD                          SOUTH LOOP START TO SOUTH
            2019/2020 | oi ace        POMONA            LOOP END                       BCC1 (MICRO)
                       BELWOOD                          CUL DE SAC SOUTH TO ELANDRA
            2019/2020 | oy ace        POMONA            TERRACE                        BCC1 (MICRO)
                       BELWOOD                          ELANDRA TERRACE TO CUL DE SAC
            2019/2020 | py ace        POMONA            NORTH                          BCC1 (MICRO)
                       BELWOOD                          NORTH LOOP START TO NORTH
            2019/2020  PLACE          POMONA            LOOP END                       BCC1 (MICRO)
            2019/2020  COOROORA       POMONA            PIONEER ROAD TO CUL-DE-SAC     SINGLE COAT SEAL
                       RISE                                                            (SAM)
                       ELANDRA                          WINGARA PLACE TO BELWOOD
            2019/2020 | - oeace       POMONA            PLAGE                          BCC1 (MICRO)
                       ELANDRA
            2019/2020                 POMONA            EEWAH COURT TO DEAD END (EAST) | BCC1 (MICRO)
                       TERRACE
            2018/2019 | EEWAH COURT   POMONA            ELANDRA TCE TO CUL DE SAC      BCC1 (MICRO)
            2018/2019 | EEWAH COURT   POMONA            CUL DE SAC TO END OF LOOP      BCC1 (MICRO)

                                                                                                 Page 34 of 70

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                                                         Page 35 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                    12 SEPTEMBER 2017

             Year         Road           Suburb                 Extents                Proposed
                                                                                      Treatment
                                                      PIONEER ROAD TO HAVENSIDE     SINGLE COAT SEAL
            2019/2020 | HIGHFIELD RISE | POMONA       COURT                         (SAM)
                                                      WYBALENA ROAD TO TANGLEWOOD | SINGLE COAT SEAL
            2019/2020 | HIGHFIELD RISE | POMONA      CLOSE                          (SAM)
            2019/2020 | MILL STREET  POMONA           FACTORY STREET TO CHANGE IN   BCC2 OVERLAY
                                                      SURFACE
            2019/2020 | MILL STREET  POMONA           aA        STREET TO SUMMIT    BCC1 (MICRO)
                       MOUNTAIN                       SCHOOL/HOSPITAL STREET TO
            2019/2020 | oeey         POMONA           CHURCH STREET                 BCC1 (MICRO)
                       PAVILION
            2019/2020 | creer        POMONA           MILL STREET TO EXHIBITION STREET | BCC1 (MICRO)
            2019/2020 count          POMONA           HAWK ROAD TO CUL DE SAC       BCC1 (MICRO)
            2019/2020 | PINE STREET  POMONA           STATION ROAD TO DEAD END      BCC1 (MICRO)
                       POTTERY                        RED STREET TO POTTERY STREET
            2019/2020 | recy         POMONA           SOUTH                         BCC2 OVERLAY
                       RECTORY
            2019/2020 | creer        POMONA           MEMORIAL AVENUE TO RED STREET | BCC1 (MICRO)
            2019/2020 | RED STREET   POMONA           RECTORY STREET TO RAILWAY     BCC1 (MICRO)
                                                      PARADE
                      SQUATTER                                                      SINGLE COAT SEAL
            2019/2020 | Court        POMONA           HIGHFIELD RISE TO DEAD END    (SAM)
            2019/2020 WOODCUTTER | ,oviona            BUSHMAN COURT TO CUL-DE-SAC   SINGLE COAT SEAL
                       RISE                                                         (SAM)
                      WYBALENA                                                      SINGLE COAT SEAL
            2019/2020 | roan         POMONA           HIGHFIELD RISE TO END OF SEAL (SAM)
                      COOROY
            2019/2020 | NOOSASERVICE | TINBEERWAH     SUNRISE ROAD TO #547          SINGLE COAT SEAL
                                                                                    (SAM)
                       ROAD
                      COOROY
            2019/2020 | NOOSA SERVICE | TINBEERWAH    #547 TO DEAD END              SINGLE COAT SEAL
                                                                                    (SAM)
                       ROAD
                       DATH                           COOROY NOOSA ROAD TO WORBA | SINGLE COAT SEAL
            2019/2020 | HENDERSON    TINBEERWAH      LANE                           (SAM)
                       ROAD

                                                                                             Page 35 of 70

Section 36

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 36 of 70

Final Evaluation                          ATTACHMENT 2

         NOOSA SHIRE COUNCIL Weighted Attribute Evaluation Spreadsheet - Final Evaluation
                                                    *PORTION A - ASPHALT RESURFACING, REHABILITAITON & CONSTRUCTION*
       [eames
                                  PRICE
         NAME OF TENDERER        ee
         (Conforming Tenders Only) — od .
                                supplier rates
        1
        2
        3
        4
        5
         5
        7
        BT
        5 a
        SS a
         NON-CONFORMING TENDERS
                                  Tabi    Tab3    Tabs   Tab2     Tab4
   [eamta-sonacestomenss,     | atone Sroces | MPEMTEETY Jatensaonae ry] Ee ee |   CC
                                        ‘Tropic Asphalts Pt) Do er EDI Works PQ North Coast
                                   Resultant       Resultant Resultant    Resultant      Resultant Resultant
                                   weighting       weighting weighting    weighting      weighting weighting
         esta nescucig | tem  |   | em | mm | rm | | om | wm | em | | sm | io | om | o | om] o | om | o | om | o | om |
        fomectmetencencirety | am | mm | sm | o@ | cm | mo | om | im | rm | | sm] io [om] o | om] o | om] o fom] o | om |
         Pmerossmey fm            | cm | om | om | om | om | om | rm [| so | io [om [io | om] oo [om | o | om] o | om |
         omy              mm Tm | rm | | rm | om | om | i | co | @ | ow | o | om | o | om] o | om | o | om | o | om |
        feornasetesy   |   mm  | | rm | ows | os | ws | om | os | ro |» | om | o | om | © | om | o | om | o | om | o | om |
           measeninatany || | am | wm | om | mm | om | om | smo | m | om | o [om] o | om] o | om] o | om] o | om |
         constiontotecttcoomy sew | eo | coo | ws | ras | ws | a | ns | rs | vs [om | o | om | © | om | o | om | o | om | o | om |
            ects       mT sm            ie          ss                em                      lm
               LS                                                     Po

          fotal Fees (Pc) 35%    $3,249,958 $3,528,898 $3,702,061 $3,915,201 $4,097,934
          erage Fees (Pav) Snncenenneneeneenee $3,698,810
         Price Score               112     105     100     4      89
         Normalised Price Score (Pn) 100   93     83       4      80
           ghted Price Score (Pw)
                                                                      a
         a ee                       ee        ee           The Contract Administrator confirms the above scores
                                                              and weightings of this evaluation
        | _    Assesment PanelMember2 | Works Coordinator
    | Assesment Panel Members|      Asset Planning Manager
         | __  Assesment Panel Members | Technical Officer Civil Operations |
         |     Assesment Panel MemberS | Human Resources Officer - Workplace Health and Safety |

1718T021 - Evaluation Workbook - Portion A              Page 1                                                  28/08/2017

Section 37

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 37 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA               12 SEPTEMBER 2017

                                                      Final Evaluation                        ATTACHMENT 3

            NOOSA SHIRE COUNCIL Weighted Attribute Evaluation Spreadsheet - Final Evaluation
          [ernie NO

                                 (excl of GST)
                                 [Calculated via:
           NAME OF TENDERER     Backlog pavement &
           (Conforming Tenders Only) surfacing
                                 requirements
                                 x supplier rates -
                                     tonne]
          1 [Allroad Surfaces        S295
          2
          3 [Tropic Asphalts Pty Utd S308]
          4
          S [Allen's Asphalt Ptyid    88
          6
              TTT
          8         EEE
               TT
          10
           NON-CONFORMING TENDERS

      | PaatA=Henesenetemanme, | irooasurteces [MON ae | min Pw | CCC
           primtmcie    | ema  fe | ee                    et      el    el     el =    el    el
                                             ting          !      hing    tin    ting                 fe
           Revstnyanevoucng | tome me | emo | | soo | m | rm | im | sm | me fem |e [om | o | om | o | om | o | om] o | om |
            onract experience acanacty | some | ao | am | so | so | m | roo | m | rm | wo [sm | o | om | o | om | o | om] o | om] o | om |
           Detedooey    |  tm    we | cm | me | sw | mm | or | | rm | me | em | io | | o | om | o | om { o [om o | om |
           omy        mm | vm | wm | co | mm | rm | os | oso | mm | em | io | om] o | om | o | om o | om] o | om |
           Peat asatety    tome | | rm | | om | ors | os | os |r | ws | om | 0 | om | o | om | o | om | o | om | o | om |
           necnment asutaatiy | se | | am | om | am | wm | oo | io | so | wm | am | io | om | o | om | o | om] o | om] o | om |
           entibuontotecttconomy | sow | eo | soo | rs | om | us | ras | ws | ra | ws [ss | 0 | om | 0 | om | o | om | o | om | o | om |
           sattachatscre fem    | smitty          eaten | ome                                    le
                                                                         ee   ee       ee     ee

            ‘otal Fees (Pc)        $295   $301    $308   $359   $382   $0
            erage Fees (Pav) $............csesnee
           Price Score             110    109     106    91     ty      o
           Normalised Price Score (Pn) 100 98     9%     82     76      o
            jeighted Price Score (Pw)
                                                                     aS
           |___Contract Administrator & Assesment PanelMember1 | Civil Operations Manager| and weightings of this evaluation
           |__   Assesment PanelMember2 | Works Coordinator
           |__   Assesment Panel Members | Asset Planning Manager | | __ Contract Administrator's signature: | __Civil Operations Manager |
          | _    Assesment PanelMembera | Technical Officer CivilOperations |
          |      Assesment Panel MemberS | Human Resources Officer - Workplace Health and Safety |

 17187021 - Evaluation Workbook - Portion B            Page 1                                               28/08/2017
                                                                      Page 37 of 70

Section 38

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 38 of 70

Final Evaluation                                                    ATTACHMENT 4

                NOOSA SHIRE COUNCIL    Weighted Attribute Evaluation Spreadsheet - Final Evaluation
                                                                                           *PORTION C - BITUMEN SEALING*
                                                       PRICE
                NAME OF TENDERER                     ene )
                (Conforming Tend                      ane
                \   nae   arr cay)                 1718 Council Program
                                                     x supplier rates)
              1
              2 [Alen'sAsphanPyyutd CT                    «S83
              3
              4
              5
              C5 a (|
              Dp
              Bf
              9S
              Op
                NON-CONFORMING TENDERS
                                                        Tabi        Tab3         Tab2        Tab 4       Tabs
                |         ant tonaceneioments, | ag           fens Aso reyes     yg     | Arona suoces [UT                                      CC
                                                    PQ Nort! O               Do   Di Wo               Topic Asphal
                                                         [Resultant score|        Resultant score]
                                                          x weighting              x weighting                                                                :
              fromvamone              |    mm    |    fem [ew fem|w | em |» frm] m [rm] o fom] o [om] o [om] > [om] o | om |
              fommcemimencmn fm || f~fm=[»|[m|~|[m|«lm|»[m,[ fm, >|m|e|m| ||
               Petwdcloy              |    mm      | | swe | me | sm [om | ir          | i | ow | im | rm | oo [ow | io [oo | o {om | o | om] io | om |
                avsnsy                     mm    Tm | to | im | to | is | sso | rm | rm | im | rm | 0 | ow | o | oo | o | a | o | om | o | om |
              femesey          |                   | fom fost] =] ~|mpesfs|efm|el[m[»[]~][m]-|m|
            Se                        OD
              fomsinmiaionm —| —me |                   [on [os fam fotos | w fem foto]efewf fm] «fel fm] > ||
                SD SO
                                                                                                                       a a
     Paar rrcnetement                          Tag             fates Asa rey Tag        | Atowasutoces [UT      |                   CT          CE
                                                    PQ North Coast Pt        Do   DI Works Pt         Topic Asphalts Pt
                 otal Fees (Pc)                        $233,949    $334,316     $338,590    $342,291    $389,652                  $0          $o                      $0
                 erage Fees (PAV) $.....crscsesssseeerseeeee
               Price Score                              129          98           7           96          81                       0           0                       0
                [Normalised Price Score (Pn)            100          76           75          4           63                       0           0                       0
                 jeighted Price Score (Pw)
                                                                                                                 a a
    | tattmmennrane)                               | Paatien tte
                                                              Position Title                   The Contract Administrator confirms the above scores
               |___Contract Administrator & Assesment Panel Member1__|______—Civil Operations Manager| ‘and weightings of this evaluation
       | Assesment PanelMember2_                  |          Works Coordinator
               |___ Assesment Panel Members]               Asset Planning Manager |                Contract Administrator's signature:
               |___      Assesment Panel Membera  |      Technical Officer Civil Operations |
               [| __     Assesment Panel MemberS  | Human Resources Officer - Workplace Health and Safety |

17187021 - Evaluation Workbook - Portion C                                                 Page 1                                                                                   28/08/2017

Section 39

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                         12 SEPTEMBER 2017



4     INCLUSION OF LAKE COOROIBAH IN GARDEN WASTE RECYCLING AREA

Author           Manager Waste and Environmental Health, Wayne Schafer
                 Community Services

Index            ECM Waste Management/Garden Waste

Attachment       1.   Map - Town of Lake Cooroibah - External boundary of the township
                      for garden waste services


EXECUTIVE SUMMARY
Nil

RECOMMENDATION
That Council note the report by the Manager Waste and Environmental Health to the Services &
Organisation Committee Meeting dated 12 September 2017 and
A.    Include the Lake Cooroibah urban area, as defined in Attachment 1 to the report, as an
      area where Council will provide a garden waste recycling bin to residents, serviced
      fortnightly; and
B.    Advise owners of the proposed service and invite exemptions from service in accordance
      with the current garden waste service policy, prior to delivery of bins and commencement
      of service.


REPORT
1.    Background
Council has agreed to implement a garden waste recycling service from 1 September 2017 to all
urban township areas excluding Kin Kin. The service areas are defined in 10 maps which outline
the boundary of the service areas. Premises within 5 kilometres of those areas are entitled to
request an optional garden waste service.

2.    Current Services in Lake Cooroibah
The Lake Cooroibah locality includes an urban development that was not included in the current
defined garden waste service area.
Residents are encouraged to place garden waste into the red lidded general waste bin, instead of
transporting garden waste to a processing facility.
The locality:
    is a significant distance from any approved green waste processing facility and most
      properties contain heavy vegetation;
    is an “optional garden service area” but only 22 of the 112 premises have taken up the
      optional service;
    can be provided with a garden waste service to all premises as Cleanaway currently
      service about 20% of the premises.




                                                                                 Page 39 of 70

Section 40

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                            12 SEPTEMBER 2017


3.   Proposal for Lake Cooroibah to be a garden waste service area
It is suggested that the Lake Cooribah is no different to other urban township areas and should
have been provided with a 3 bin service. The proposed area for inclusion in the 3 bin service
area is defined in Attachment 1. Property owners would be provided with explanatory
correspondence about the service and be entitled to lodge an application for expemption prior to
roll out of the service.

4.   Legislative process for inclusion of Lake Cooroibah in the garden waste service area
The Waste Reduction and Recycling Regulations 2011 provide that Council may by resolution
designate an area or areas of the region where it will undertake a waste (or garden waste)
collection service and nominate the frequency of collection. These requirements are fulfilled by
the proposed recommendation.

Previous Council Consideration
Council adopted the current defined garden waste service area during the acceptance of the
Waste Management Contract 1516T043 by Council resolution in December 2016.

Ordinary Meeting Minutes 15 December 2016, Item 7, Page 10
That Council note the report by the Manager Waste and Environmental Health to the General
Committee Meeting dated 12 December 2016 regarding the new 7 year waste management
contract 2017 - 2024, and:
A    Award the Contract to Cleanaway Pty Ltd for performance of a Waste Management
     Contract 2017 – 2024 as detailed in tender documents under Separable Portions A, B, and
     C, for an initial period of 7 years (at an estimated contract value of $46 million)
     commencing on Friday 1 September 2017, and including the ability to award a first
     extension of contract for a period of two years and a further second extension of one year;
B    The awarding of the Contract being subject to Cleanaway Pty Ltd paying the specified
     Contract Performance Bonds for each Separable Portion A, B and C as detailed in the
     tender documents;
C    Accept the option provided in the tender documents for the introduction of a 3 bin waste
     collection service to single unit domestic dwellings in the urban areas to include a third bin
     for garden waste from September 2017 as detailed in the tender documents, Part E
     Annexure 1, Schedule 1 “10 Maps detailing the external boundaries of Township Areas”
D    Agree to the continued provision of an optional garden waste collection service to
     commercial and multi-unit domestic premises and other premises within 5 kilometres of the
     identified urban garden waste service area;
E    Request that staff develop a Policy for the provision of the garden waste service and report
     to a future meeting of Council;
F    Engage King and Company to finalise the relevant contractual documents including
     amendments resulting from contract negotiations and agreed contract departures, for
     signing by the successful tenderer.

Finance & Risk
Expansion of the garden waste service area will generate increased revenue to offset the costs
of provision and collection of the bins by Cleanaway.
Inclusion of the area will overcome the fact that a significant but isolated urban area had not been
required to receive a 3 bin service area that has been provided to similar township areas.
Cleanaway already provides 22 garden waste services in the Lake Cooroibah area and has no
objection contractually to expanding the service to all properties shown in the attached map.

                                                                                     Page 40 of 70

Section 41

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                              12 SEPTEMBER 2017


Consultation

External Consultation - Community & Stakeholder

Cleanaway have been consulted and support this proposal.

Prior to an expansion of the garden waste service staff will write to residents informing them of
proposed service. Owners will be invited to submit an application for service exemption if their
property is 400 square metres or less, or a contract gardener regularly removes all garden waste
from the property in accordance with current policy.

Internal Consultation

The extended area was discussed with the Director of Corporate Services and Director of
Community Services.

Departments/Sections Consulted:

   Chief Executive Officer   X    Community Services                      x   Corporate Services
   Executive Officer              Community Development                       Financial Services
   Executive Support              Community Facilities                        ICT
                                  Libraries & Galleries                       Procurement & Fleet
                                  Local Laws                                  Property
                             x    Waste & Environmental Health            x   Revenue Services

   Executive Services             Environment & Sustainable Development       Infrastructure Services
   Community Engagement           Building & Plumbing Services                Asset Management
   Customer Service               Development Assessment                      Buildings and Facilities
   Governance                     Economic Development                        Civil Operations
   People and Culture             Environmental Services                      Disaster Management
                                  Strategic Land Use Planning                 Infrastructure Planning,
                                                                              Design and Delivery




                                                                                          Page 41 of 70

Section 42

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017


                                                         Attachment 1




                                                         Page 42 of 70

MEETING A =
ICES & ORG                   ‘

Section 43

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                          12 SEPTEMBER 2017


REPORTS FOR NOTING BY THE COMMITTEE


5    NOOSA RESULTS FOR 2016 RURAL AND REGIONAL WELLBEING SURVEY

Author            Community Development Manager, Alison Hamblin
                  Community Services
Index             ECM/Subject/ 69.03 Community and Development

Attachments       1.   Report on Noosa results from November 2016 Rural and Regional
                       Wellbeing Survey


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Community Development Manager to the Services &
Organisation Committee Meeting dated 12 September 2017 and the results for Noosa in the
University of Canberra’s Rural and Regional Wellbeing Survey November 2016.

REPORT
Background
In November 2016 the University of Canberra held the Regional Wellbeing Survey for the ninth
time. Noosa Council created the How happy is Noosa? campaign to encourage the community to
participate in this survey. Council became involved to firstly gauge how the community felt about
their personal and the community’s wellbeing. Secondly, Council was interested in finding where
Noosa people felt there were issues in liveability in the shire for further planning and decision-
making processes.
12,891 people from rural and regional Australia took part in the survey; 1,953 from regional
Queensland, with Noosa representing 320 of those responses. Other comparable areas received
a response rate of 45 (Sunshine Coast), and 105 (Gold Coast, Ipswich, Lockyer Valley, Logan,
Moreton Bay, Redland, Scenic Rim and Somerset), showing that Noosa offered a markedly
greater response as a result of the How Happy is Noosa? campaign.

Presentation of Noosa’s Results
Results from the University of Canberra were presented to Council in August 2017 as tables of
comparison between Noosa’s results and those of rural and regional Australia, rural and regional
Queensland, Southern Coastal Queensland (Gold Coast, Ipswich, Lockyer Valley, Logan,
Moreton Bay, Redland, Scenic Rim and Somerset), and the Sunshine Coast.
Attachment 1 - Noosa Results for Regional Wellbeing Survey 2016 - has been adapted from
those results, with focus specifically being on comparisons between the Noosa Shire results and
those of regional Australia and Queensland, as there was little response and consequently little
data from the Sunshine Coast and Southern Coastal Queensland that is comparable. Data was
sourced from the 2016 Regional Wellbeing Survey, QLD Southern Coastal and Sunshine Coast
region data tables, Version 1.01 July 2017. Results include community responses to survey
questions regarding: personal wellbeing, community wellbeing, personal financial wellbeing,
community economic wellbeing, health wellbeing, community leadership and collaboration, social
connectedness, access to services, crime and safety perceptions, landscape and aesthetics and
perceived environmental health.


                                                                                   Page 43 of 70

Section 44

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                              12 SEPTEMBER 2017


Results
The results show that the sense of wellbeing of Noosa residents exceeded that of regional
Australia and Queensland in the following areas:
   Personal Wellbeing
   Community Wellbeing
   Personal Financial Wellbeing
   Health Wellbeing
   Community Wellbeing
   Social Connectedness
   Access to Services
   Landscape and Aesthetics
   Perceived Environmental Heath
The only area where Noosa fell behind was in our perceptions of crime and safety.
It should be emphasised that these are perceptions only. See Attachment 1 - Noosa Results for
Regional Wellbeing Survey 2016 for full results.

Where to From Here
While the comparisons between Noosa and regional Australia and Queensland are insightful, the
value of this data is in its ability to provide a baseline for further comparisons of Noosa residents’
sense of wellbeing, as the survey is performed annually. It is suggested that these results be
used as a mechanism to engage the Noosa community in participating in the survey again next
year and in subsequent years, with numbers of participants growing as community awareness of
the survey grows. The next survey is planned to be delivered in November 2017.

Previous Council Consideration
Nil.
Finance & Risk
There was no cost for Noosa Council’s participation in the survey.
Consultation
External Consultation - Community & Stakeholder
The survey was facilitated by the University of Canberra. Staff in the Community Development
branch created the How happy is Noosa? campaign to encourage the community to participate.
Internal Consultation
Nil

Departments/Sections Consulted:

x      Chief Executive Officer   x   Community Services                      Corporate Services
x      Executive Officer         x   Community Development                   Financial Services
       Executive Support             Community Facilities                    ICT
                                     Libraries & Galleries                   Procurement & Fleet
                                     Local Laws                              Property
                                     Waste & Environmental Health            Revenue Services

       Executive Services            Environment & Sustainable Development   Infrastructure Services
       Community Engagement          Building & Plumbing Services            Asset Management
       Customer Service              Development Assessment                  Buildings and Facilities
       Governance                    Economic Development                    Civil Operations
       People and Culture            Environmental Services                  Disaster Management
                                     Strategic Land Use Planning             Infrastructure Planning,
                                                                             Design and Delivery



                                                                                          Page 44 of 70

Section 45

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017


                                                       Attachment 1




                                                         Page 45 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                         12 SEPTEMBER 2017

                                                                                                                 Attachment 1

                                              avo4l@l are] MUAAca iL ekel fata lOlAUen
                                                Facilitated by University of Canberra

                    a   r           ¥                      \       rl         ¥           }                 mi          ¥
                 re a | if       Wl       7                   wT. ¢ if   fui ae    ey                ee aa if      bd ale     e
       Poe  eS Si. ARUN  MELE     FDO             MO EN SL       URN MOTE   B,D AO        RMON ONS Se   MAMA    AIRT IR, FER Ag om
      a a Nae a: Wes AA. Oh                  a Ba ‘) We ate             3 a    Oh a eH ys          Nad a yee a ¥; ‘i a
     y 7             ly   P 3h:   4 ye ri          y            &%  ose    We rY           (i 7           %    ot    We wm
       ve           Nas    Vey:    "bet       aA  Ves (1a 4   DD hae VES A:  ype   ee        ss     ,   Nag    a et      ae
     a        .             os   tel                                     tl      fe                                tad     fe
       re    :   7        |      ee               YW    ha          | Wee                   Ye    i           |      ee
       te ee 8   a        a                      te Re 8   %             err    5          ote Bee #  4        (are       "

              Introduction: Noosa did well in response rate
                 In 2016 the University of Canberra held the Regional Wellbeing Survey for the ninth time. Noosa Council created
                 the How happy is Noosa? campaign to encourage the community to participate in this survey. The reason Council
                 became involved was firstly to gauge how the community felt about their personal and the community’s wellbeing.
                 Secondly, Council was interested in finding where Noosa people felt there were issues in liveability in the shire for
                 further planning and decision-making processes.
                 12,891 people from rural and regional Australia took part in the survey, 1,953 from regional Queensland, with
                 Noosa representing 320 of those responses. Comparable other areas received a response rate of 45 (Sunshine
                 Coast), and 105 (Gold Coast, Ipswich, Lockyer Valley, Logan, Moreton Bay, Redland, Scenic Rim and Somerset),
                 showing that Noosa offered a markedly greater response as a result of the How Happy is Noosa? campaign.
                 To demonstrate the success of the Noosa campaign, we can compare to the Bega Valley Shire in NSW that received
                 the most results the previous year, with 248 people responding to the survey, while Noosa achieved 320 responses
                 this year. Bega Valley Shire also invested $3,500 to achieve this result, while Noosa Council spent nothing. We did
                 good!
              Results: Noosa did well in results too!
                Results from the University of Canberra were presented as tables of comparison between Noosa’s results and those
                of rural and regional Australia, rural and regional Queensland, Southern Coastal Queensland (Gold Coast, Ipswich,
                Lockyer Valley, Logan, Moreton Bay, Redland, Scenic Rim and Somerset), and the Sunshine Coast. This document
                has been adapted from those results, with focus specifically being on comparisons between the Noosa Shire results
                and those of regional Australia and Queensland, as there was little response from and consequently little data from
                the Sunshine Coast and Southern Coastal Queensland that is comparable. Data was sourced from the 2016 Regional
                Wellbeing Survey, QLD Southern Coastal and Sunshine Coast region data tables, Version 1.01 July 2017. Results
                include community responses to survey questions regarding:
                     °    Personal Wellbeing                          °     Social Connectedness
                     °     Community Wellbeing                                            .
                                    fi    .        |                  e     Access to Services
                     °     Personal Financial Wellbeing                       ;                     ‘
                           -        bier      ‘italia!                e     Crime and Safety Perceptions
                     .      OmMUNIEY economic     EEING:              e     Landscape and Aesthetics
                     °     Health Wellbeing                                       4       ‘
                                    .          .             .        °     Perceived Environmental Health
                     °     Community Leadership & Collaboration

                The results show that Noosa residents’ sense of wellbeing exceeds those of regional Australia and Queensland in
                most cases. The only incidence of Noosa falling behind other areas is in our perception of crime and safety. It
                should be emphasised that these are perceptions only.
             Where to from here?
               While the comparisons between Noosa and regional Australia and Queensland are insightful, the value of this data
               is in its ability to provide a baseline for further comparisons of Noosa residents’ sense of wellbeing as the survey is
               performed annually. It is suggested that these results are used as a mechanism to engage the Noosa community in
               participating in the survey again next year and in subsequent years, with numbers of participants growing as
               community awareness of the survey grows.

                                                     jefe] NOOSA COUNCIL

                                                                                                                     Page 45 of 70

Section 46

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 46 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                12 SEPTEMBER 2017

                                                Personal Wellbeing
                                                                     1 of 1

              The cemnnal Wellbeing Index measures a                                     pHa WERDEWUr Indes
               person’s wellbeing on a score from 0-100. This              2
              score is calculated based on answers from                 8                                                io
               respondents to the question ‘How satisfied are           2  2
              you with: (i) Your standard of living, (ii) Your          i  76
               health, (iii) What you are currently achieving in        ©. x
               life, (iv) Your personal relationships, (v) How          i
              safe you feel, (vi) Feeling part of your                  te a
              community, and (vii) Your future security.                F 5          =a
              Scores were measured for each item on a scale             Bn                             718
              from ‘completely dissatisfied’ (0) to                     :  ,
                                                                        =   1
               ‘completely satisfied' (10), each of which was           5
              transformed to a scale of 0-100 prior to                  -  ”
              calculating the average score.                            =
                                                                                Rural & regional Australia Rural & regional Queensland Noosa (n=320)
                                                                                    (n=12981)         (n=1953)

                                                                       This Personal Wellbeing Index above is made up from
                                                                       responses to a number of questions, with the results to each
                                                                       question presented below. Scores were measured for each
                                                                       item ona scale from 'completely dissatisfied' (0) to ‘completely
                                                                       satisfied (10), each of which was transformed to a scale of 0-
                                                                       100.

                                                     Personal Wellbeing Questions
                                 @ Rural & regional Australia (n=12891) @ Rural & regional Queensland (n=1953) ® Noosa (n=320)
                       90                                                                      a6
                  3                                                             80      so 82
                  %    80                                                     5                                6
                  ¢            I                  74              7       75 75                                             »
                  3                         68 68          68                                          70. 70         6
                  >    70                                      f                                                      5
                  oe
                  33
                  2E 60.
                  6 F504
                  52
                  = § 40
                  en
                  Zo
                  s 830}
                  Eg
                  5   20
                  P                    tie                                         i                            |
                  %
                  £    10 ——
                  $
                  <
                        0
                           .. your standard of — ...your health ..what youare ..yourpersonal ...howsafe you _ ... feeling part of ... your future
                                living                  currently achieving _ relationships feel    your community     security
                                                             in life
                                                                   How satisfied are you with ...

                                                       jefe] NOOSA COUNCIL

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Section 47

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 47 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                 12 SEPTEMBER 2017

                                            Community Wellbeing
                                                                      1 of 2

               The Community Wellbeing Index is the                                      Community Wellbeing Index
               average score of answers to five questions,                 6a
               each of which is measured on a 7-point scale              g                                                 60
               from ‘strongly disagree’ (1) to ‘strongly                 r
               agree’ (7). The items included in the index               nos
               were: (i) My community is a great place to live,          : _
               (ii) This community copes pretty well when                i
               faced with challenges, (iii) | feel proud to live         F”
               in this community, (iv) This community has a                56
               bright future, and (v) There's good community             : os         -*                os
               spirit around here.                                       i
                                                                         :
                                                                         $53
                                                                         3
                                                                         * 52
                                                                                Rural & regional Australia Rural & regional Queensland Noosa (n=320)
                                                                                    (n=12981)          (n=1953)

                                                                        The Community Wellbeing Index is made up from responses to
                                                                        a number of questions, with the results to each question
                                                                        presented below. The questions were measured on a 7-point
                                                                        scale, from ‘strongly disagree’ (1) to 'strongly agree' (7), with
                                                                        the results below showing percentages for those who scored 5,
                                                                        6 or 7 as showing agreement.

                                                  Community Wellbeing Questions
                               @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953) ™@ Noosa (n=320)
                     100 +
                                         91
                      90 +     87-87                                               8°                   a                    88
                                                                         83                              -
                                                              81              81                                    81  81
                      so +
                                                    71   70                                    72
                      7o |                                                                         67
                   @
                   &% 60 |
                   2
                   3  so |
                   5
                   3  40 +
                   R
                      30 |

                      20 +

                      10 +

                       o |                                          1                    1
                          My community is a great This community copes | feel proud to live inthis This community hasa_ There's good community
                                place to live   pretty well when faced    community            bright future      spirit around here
                                                   with challenges

                                                       fe) NOOSA COUNCIL
                                                      | @ |

                                                                                                                              Page 47 of 70

Section 48

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 48 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                 12 SEPTEMBER 2017

                                                  Community                            Wellbeing
                                                                                2 of 2

                 Changes in Community Liveability

                 Changes in community liveability is measured by asking respondents four questions on their views about how
                 the community they live in is changing: (i) The liveability of this community is ... (ii) The friendliness of this
                 community is ...’ (iii) The local economy is ..., and (iv) The local landscape and surrounds in this community
                 are ... Each was measured on a 7-point scale from ‘getting worse' (1) to ‘getting better' (7).

                                                              Changes in Community Liveability
                                               @ Rural & regional Australia (n=12981) ® Rural & regional Queensland (n=1953) m™ Noosa (n=320)
                                           6.0
                                                                                                                 51       5.2
                                                                        50   49  50                                   5.0
                                       g   5.0 +   ay        ay                                       a7
                                       =                44
                                       2                                                     4.2
                                       e_ 40 +                                                   ao
                                       53
                                       3 = 3.0 +
                                       £3
                                       g “20 4
                                       .
                                       8   10 }

                                           0.0 +
                                                  The liveability of this The friendliness of this The local economy is The local landscape and
                                                    community is ...    community is ...                     surrounds in this community

                  Migration Intentions

                  Migration intentions were measured by asking respondents ‘How likely are you to shift to a new community in the
                  next 12 months? The responses were measured using a 5-point scale from 'very unlikely’ (1) to 'very likely’ (5).

                                                           Likelihood of Shifting in Next 12 Months
                                                @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953) ® Noosa (n=320)
                                          100.0
                                                                 89.4
                                          90.0 +
                                                     81.6  797
                                          800 |              .
                                          70.0 +
                                        é
                                        8 60.0 +
                                       =
                                        2 50.0
                                       3 40.0 +
                                       3
                                       * 30.0
                                          20.0 5
                                                                                                            10g _ 126
                                                                               —lUC                        a
                                           10.0 +                                26    22                                80
                                           0.0 +
                                                       Unlikely to shift     Neither likely or unlikely to shift Likely to shift

                                                               care                   s           as
                                                               a NOOSA COUNCIL

                                                                                                                                               Page 48 of 70

Section 49

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 49 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                    12 SEPTEMBER 2017

                                          Teo) ar-| molar laar                     Tm    el el=l ial
                                                                        i) i

               Household financial wellbeing is measured based on self-rated financial wellbeing - Respondents were asked ‘given
               your current needs and financial responsibilities, would you say that you and your family are...:’ (i) prosperous, (ii)
               very comfortable, (iii) reasonably comfortable, (iv) just getting along, or (v) poor or very poor’.

                                                          Self-rated Financial Wellbeing
                                          @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953) @ Noosa (n=320)
                                     60.0. -—————————————————— _

                                    _ 50.0                                        49.4 464 475
                                   3
                                   3 40.0
                                   =                                33.5
                                   z                            30.9
                                     30.0
                                   z                                     24.7
                                   2
                                   3 200                                                                       19.7
                                   §                                                                  14.0 43.1
                                   *                  82
                                     10.0     eo  70   *

                                             Poor or very poor  Just getting along Reasonably comfortable Very comfortable or
                                                                                                        prosperous

                 Financial Distress

                The financial distress measure was calculated based on the response to the question ‘In the last year, did any of the
                following happen to you because you didn’t have enough money?’: (i) Had to delay or cancel non-essential purchases
                 e.g holiday, going to a restaurant or movie, buying clothes; (ii) Could not pay bills on time e.g. electricity, rent, gas; (iii)
                Went without meals, or was unable to heat or cool home; (iv) Asked for financial help from friends or family; or (v)
                 None of these.

                                                                  Financial Distress
                                           @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953) @ Noosa (n=320)
                                      70.0
                                                           64.4
                                     60.0       566
                                                     54.6
                                     , 50.0

                                    3 40.0
                                    5
                                    : 30.0 +
                                    =                                    225  231                      22.3
                                    2 x00                                          20.2          20.9
                                                                                                             15.4

                                      10.0

                                       00
                                            none of the financial distress items 1 of the financial distress items 2,3 or 4 of the financial distress items

                                                                NOOSA COUNCIL
                                                                 wea,                 1
                                                        | @ |

                                                                                                                                 Page 49 of 70

Section 50

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 50 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                               12 SEPTEMBER 2017

                              Community Economic Wellbeing
                                                                     i) i

              The economic wellbeing of communities is                           C        ity E       ic Wellbeing Ind
              measured by asking survey participants how                          ommunity Economic       Wellbeing Index
              much they agreed with the following four                  g    4
              statements, from 'strongly disagree’ (1) to               : ¥  40
              ‘strongly agree' (7): (i) Living costs are                5 E  39
              affordable here e.g. food, petrol, housing; (ii)          i 3  38
              This community is financially well-off; (iii)             gz z 37
              There are plenty of jobs available around here            “ $3 a6
              at the moment; and (iv) Local businesses in               Es Es.
              this town are doing pretty well at the moment.            52 i
                                                                        Sa   34
              Responses to these four statements were                   £3
              averaged to form a single measure of                      § ;  337
              community economic wellbeing, measured                    F 3  *
              from 1 (low levels of community economic                  4    34
                     .          .                    .                          Rural & regional Australia Rural & regional Queensland Noosa (n=320)
              wellbeing) to 7 (high levels of community                              (n=12981)        (n=1953)
              economic wellbeing).

                                                                      The Community Economic Wellbeing Index is made up from
                                                                      responses to a number of questions, with the results to each
                                                                      question presented below. The questions were measured ona
                                                                      7-point scale, from ‘strongly disagree’ (1) to 'strongly
                                                                      agree' (7), with the results below showing percentages for
                                                                      those who scored 5, 6 or 7 as showing agreement.

                                        Community Economic Wellbeing Questions
                             @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953) ® Noosa (n=320)
                     0.0,

                                                                     50.3
                     50.0       48.2
                                     43.8
                                           41.8
                   % 40.0
                   E                                                                                         36.3
                  £                                      30.3
                                                            3  29.5                                                 9.4
                  2 30.0 -                                                                                        2     29.1
                   oa
                  sz
                  3
                   2
                  3 20.0
                                                                                   14.0       12.6
                     10.0                                                     if
                      0.0                                                     '                        '
                            Living costs are affordable = This community is financially There are plenty of jobs Local businesses in this town
                                     here                    well-off          available around here atthe are doing pretty well at the
                                                                                       moment                    moment

                                                      E MBN            ROOLe Noe

                                                                                                                            Page 50 of 70

Section 51

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 51 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                    12 SEPTEMBER 2017

                                                                        i) i

               Respondents were asked to self-rate                                               Health
               on the question ‘How would you rate                                                ea
               your general health?” They were asked                   @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953) ® Noosa (n=320)
               to select one of the following options:             “00                                                380
               excellent, very good, good, fair or poor.            350
               The graph to the right shows the                                                     oT 347      324 319
               responses.                                          300                                   a
                                                                  ; 25.0
                                                                  2                                                                195
                                                                  = 200               tw? 187
                                                                  i
                                                                  a
                                                                  $ ve                       12.0                            120 126
                                                                  z
                                                                    10.0
                                                                          52 51

                                                                    00
                                                                           Poor health  Fair health Good health Very good health Excellent health

                                    Self-efficacy Index                          Self-effica cy
                     5.5
                     sa                                       sa                 Respondents were asked to identify how much they
                   i                                                             agreed or disagreed with the following statements:
                     54
                  gs                                                             (i) |am confident | can achieve the things | want in
                  P °                                                            life, and (ii) |am confident I can achieve the things |
                  Es "8        52                                                want in my work, using a 7-point response format
                  bP                                                             from ‘strongly disagree’ (1) to 'strongly agree' (7).
                  FS 52                        5a                                Responses to these statements were averaged to
                  * é 5a                                                         form a single measure of self-efficacy, scored from 1
                   “54                                                           (low self-efficacy) to 7 (high self-efficacy) and are
                     50                                                          shown in the graph to the left.
                         Rural & regional Australia Rural & regional Queensland Noosa (n=320)
                             {n=12981)       (n=1953)

                  The Self-efficacy Index is made up                                Self-efficacy Questions
                  from responses to two questions,               m Rural & regional Australia (n=12981) m Rural & regional Queensland (n=1953) ™ Noosa (n=320)
                  with the results to each question              78.0                       768
                  presented to the right. The questions          160         353
                  were measured on a 7-point scale,                :           .
                  from ‘strongly disagree’ (1) to              9 740 4
                  ‘strongly agree’ (7), with the results       & oo                 17                                      71.9
                  below showing percentages for those          g
                  who scored 5, 6 or 7 as showing              2 700 |
                  agreement.                                   3                                              68.2
                                                               = 680 |                                               67.1
                                                               :)
                                                               ® 66.0 >
                                                                 64.0 4
                                                                 62.0 +
                                                                        | eam confident | can achieve the things | went in life 1am confident | can achieve the things | want in my work

                                                         ra                   .         =
                                                                NOOSA COUNCIL
                                                         um

                                                                                                                                 Page 51 of 70

Section 52

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 52 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                            12 SEPTEMBER 2017

                    Community Leadership & Collaboration
                                                                   1 of 3

              Perceptions of community leadership and
              collaboration is measured by asking survey                            Community Leadership and
              participants how much they agreed with the                                Collaboration Index
              following three statements, from ‘strongly                 me                                          sa
              disagree' (1) to 'strongly agree' (7): (i) People        Eso
              around here are good at getting help and ideas          gz
              from other communities; (ii) Whatever the               3 Bas
              problem, someone in this community takes                Fa
              the lead in sorting it out; and (iii) Local groups      i”            45
              and organisations around here are good at               er                            “s
              getting things done. Responses to these three           fe
              statements were averaged to form a single               < f
              measure of community leadership and                      4
              collaboration, measured from 1 (low levels of              40               -        .                          ’
                      .               .          .                           Rural & regional Australia Rural & regional Queensland Noosa (n=320)
              leadership and collaboration) to 7 (high levels                     (n=12981)        (n=1953)
              of leadership and collaboration).

                                                                    The Community Leadership and Collaboration Index is made up
                                                                    from responses to three questions, with the results to each
                                                                    question presented below. The questions were measured ona
                                                                    7-point scale, from ‘strongly disagree’ (1) to 'strongly
                                                                    agree' (7), with the results below showing percentages for
                                                                    those who scored 5, 6 or 7 as showing agreement.

                              Community Leadership and Collaboration Questions
                          @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953) @ Noosa (n=320)
                     90.0
                                                                                                                  82.4
                     80.0

                     70.0                                                        66.1
                                                60.8                                                60.7
                  » 60.0                                                                                   59.0
                  2
                  3
                  § 500 |                                          47.0—46.7
                  2               42.1
                  s                      39.4
                  ® 40.0
                  2
                  a}
                  = 30.0

                     20.0 |

                     10.0 4

                      0.0 4
                             People around here are good at Whatever the problem, someone in    Local groups and organisations
                            getting help and ideas from other this community takes the lead in around here are good at getting
                                     communities                      sorting it out                    things done

                                                     fe) NOOSA COUNCIL
                                                     um

                                                                                                                        Page 52 of 70

Section 53

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 53 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                               12 SEPTEMBER 2017

                     Community Leadership & Collaboration
                                                                     2 of 3

              Having a Say

              The extent to which rural and regional Australians felt they could have a say in their community, and that they would
              be heard if they did, is measured by asking survey participants how much they agreed with the following four
              statements, from 'strongly disagree’ (1) to 'strongly agree' (7): (i) My local government is able to help our community
              face challenges; (ii) The people who make decisions for my community represent the whole community, not just part
              of it; (iii) | can get involved in local decision-making processes if | want to; and (iv) Most people get a fair go around
              here. Responses to these statements were averaged to form a single measure, from 1 (low feelings of having a say
              and being heard) to 7 (high feelings of having a say and being heard).

                                                             ‘Have a Say' Index
                                       5.2                                                         54
                                     zs
                                     & 5.0
                                   ge
                                   3 g 48
                                   3 u
                                   on™
                                   = 2 46
                                   E
                                   g ®                                      44
                                   2S a4             44
                                   53
                                     >
                                   <5
                                     B42
                                     u
                                     a
                                       4.0                        T                     v                      1
                                             Rural & regional Australia Rural & regional Queensland Noosa (n=320)
                                                   (n=12981)              (n=1953)

                The ‘Have a Say’ Index is made up from responses to a number questions, with the results to each question presented
                below. The questions were measured on a 7-point scale, from ‘strongly disagree’ (1) to 'strongly agree' (7), with the
                results below showing percentages for those who scored 5, 6 or 7 as showing agreement.

                                                            ‘Have a Say' Questions
                                        @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953) & Noosa (n=320)
                                    80.0
                                                    742                                 752
                                    70.0
                                                                      63.9
                                    60.0                                        07 coo           one 52.0
                                  3             51.0
                                  ? 50.0    46.9                  455
                                  3                           40.5
                                  £ 40.0 +
                                  3
                                  2
                                  5 300
                                  a
                                    20.0

                                    10.0

                                     0.0
                                        My local governmentis able The people who make can getinvolved in local Most people get a fair go
                                         to help our community face decisions for my community decision-making processes if around here
                                             challenges     represent the whole   I want to
                                                          community, not just part of
                                                                   it

                                                      fe) NOOSA COUNCIL
                                                     | @ |

                                                                                                                           Page 53 of 70

Section 54

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 54 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                             12 SEPTEMBER 2017

                    Community Leadership & Collaboration
                                                                   3 of 3

              Equity and Inclusion

              Equity and inclusion is measured by asking survey participants how much they agreed with the following three
              statements, from 'strongly disagree’ (1) to 'strongly agree’ (7): (i) Some groups in this community keep to
              themselves; (ii) Some groups who live in this community aren’t made to feel welcome; and (iii) There is a lot of
              disagreement between people in this community. Responses to these statements were averaged to form a single
              measure of equity and inclusion by (i) reversing the scoring of each, so that low scores indicated poor equity and low
              inclusion, and high scores indicated high levels of equity and inclusion; and (ii) calculating the average score across
              the three variables.

                                                     Equity and Inclusion Index
                                       4.4
                                                                                                 4.4
                                       44 -
                                     g 43 4
                                   ae
                                  = P43
                                     §
                                   3 nu 4.2
                                     ~
                                  £24, |
                                   g3                                      41
                                   § 24.1 4                                 .
                                   23                41
                                   5     re
                                  % E 4.0 ~———             —____                —_______               ——_.
                                     "
                                       4.0 >
                                       Bit
                                            Rural & regional Australia Rural & regional      Noosa (n=320)
                                                  (n=12981)         Queensland (n=1953)

               The Equity and Inclusion Index is made up from responses to a number questions, with the results to each question
               presented below. The questions were measured on a 7-point scale, from ‘strongly disagree’ (1) to 'strongly agree' (7),
               with the results below showing percentages for those who scored 5, 6 or 7 as showing agreement.

                                                      Equity and Inclusion Questions
                                       ® Rural & regional Australia (n=12981) ® Rural & regional Queensland (n=1953) ® Noosa (n=320)
                                    60.0     56.0 553
                                                       49.3
                                    50.0
                                  oe
                                  & 200
                                  2                                 340393
                                  g 30.0                                      21.9
                                  z                                                        22.8
                                  2                                                              a    19.2
                                  5 20.0 -
                                  x
                                    10.0

                                    0.0
                                        Some groups in this community keep Some groups who live in this There isa lot of disagreement
                                               to themselves     community aren‘t made to feel between people in this community
                                                                        welcome

                                                     jefe) NOOSA COUNCIL
                                                     mM

                                                                                                                         Page 54 of 70

Section 55

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 55 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                              12 SEPTEMBER 2017

                                            Social           Connectedness
                                                     es

                                                                    1 of 3

              Informal social connectedness is measured by                            Social C     cted     ind
              asking survey participants how often they did                            octal  Connectedness index
              the following, on a scale measured from                     “y                                           7
              ‘never' (1) to ‘all the time’ (7):                         47
              (i) | make time to keep in touch with my                   Ba.
              friends; (ii) | chat with my neighbours; and (iii)       ge            46
              I spend time doing things with family members            5 i 46
              who don’t live with me. The ‘friends and                 £3,;
              family’ measure was calculated as the average            § ;
              of these three items, from 1 (low levels of              Fe “                           “
              informal social connectedness) to 7 (high                < Bas
              levels of informal social connectedness).                  a
                                                                          44
                                                                          43
                                                                               Rural & regional Australia Rural & regional Queensland Noosa (n=320)
                                                                                   (n=12981)         (n=1953)

                                                                      The Social Connectedness Index is made up from responses to
                                                                      a number questions, with the results to each question
                                                                      presented below. The questions were measured on a 7-point
                                                                      scale, from ‘strongly disagree’ (1) to 'strongly agree' (7), with
                                                                      the results below showing percentages for those who scored 5,
                                                                      6 or 7 as showing agreement.

                                               Social Connectedness Questions
                          @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953)   @ Noosa (n=320)
                     30.0
                                                 71.1
                                                                                   69.6
                                  67.6
                     70.0                 65.2
                     60.0                                                   58.7
                   2                                                                                  49.0
                   ® 50.0 +
                   2                                                                                                 42.0
                   5                                                                                         39.4      -
                   £400 —
                   o
                   zs
                   3
                   = 30.0 +
                   .
                   x
                     20.0 +

                     10.0

                      0.0 +                                  r                                r
                            | make time to keep in touch with my  | chat with my neighbours    I spend time doing things with family
                                         friends                                                 members who don’t live with me

                                                      E MBN            ROOLe Noe

                                                                                                                           Page 55 of 70

Section 56

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 56 of 70

Social            Connectedness
                                                         2 of 3

Getting Involved                                                              Getting Involved Index
                                                               42
The extent of a person’s involvement in                        ii                                              4a
local community activities is examined                        Siar
by asking survey participants how                             i
frequently they took part in the                            : Bio
following types of activities, on a scale                   an
                                                            o> 39
from 'never or almost never' (1) to ‘all                    £2
the time' (7): (i) | go to arts or cultural                 2              se                =
events; (ii) | attend community events                      z=.
such as farmers markets, community                          <6 28)
festivals; (iii) | attend meetings/social                     a37
events of local clubs/groups e.g. Lions,                        af
CWA, and (iv) | take part in sports                             “ Rural & regional Australia Rural & regional Queensland Noosa (n=320)
groups or teams.                                                         (n=12981)         {n=1953)

                      Getting Involved Questions                             The Getting Involved Index is made up
      = Rural & regional Australia (n=12981) Rural & regional Queensland (n=1953) = Noosa (n=320) from responses to a number of questions,
   800                                                                       with the results to each question
                                 -                                            presented to the left. The questions were
   700                    e908                                                measured on a 7-point scale, from
                 ws                                                           ‘strongly disagree' (1) to 'strongly
   60.0           be                                                                      :              :
                                                                             agree' (7), with the results in the graph
  B soo   pars                                                               showing those who scored 5, 6 or 7 as a
 2                                                                            percentage.
 5 40.0                                         37.7
                                         32.9 394               33.3
 5 30.0                                                  ze 26.9
   20.0

   10.0 -                "
    0.0                                                              7
         | goto arts or cultural lattend community events | attend meetings/social | take part in sports groups
            events     such as farmers markets, events of local clubs/groups or teams
                         community festivals

  Volunteering                                                              Volunteering
  Respondents were asked how often                @ Rural & regional Australia (n=12981) ™ Rural & regional Queensland (n=1953) = Noosa (n=320)
  they volunteer in their local                   60.0
  community e.g. for groups like fire             soo                                                            Sis
  brigades, sports clubs, school canteen,       2                                                      42.4
                        :                       =
  meals on wheels, festivals, on a 7-           2 400 -
    :                                           $
  point scale from 'never or almost             2                                31.0 30.5
  never' (1) through to ‘all the time' (7).     ge         265 4A    244                   246
 The results are shown in the graph to          3 ti
 the right.                                     =
                                                =® 10.0
                                                   0.0
                                                          Never or almost never Occasionally volunteer Regularly volunteer
                                                              volunteer

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                              12 SEPTEMBER 2017

                                           Social          Connectednesss
                                                                    3 of 3

              Sense of Belonging

              A person’s sense of belonging is measured by asking survey participants how much they agreed with the following
              three statements, from 'strongly disagree’ (1) to 'strongly agree' (7): (i) | feel welcome here; (ii) | feel part of my
              community; and (iii) | feel like an outsider here. The ‘belonging’ measure was calculated as the average score for
              these three variables, after the scoring for ‘I feel like an outsider here’ was reversed, from 1 (low sense of belonging)
              to 7 (high sense of belonging).

                                                        Sense of Belonging Index
                                       6.0.
                                                                                                   5.9
                                     gz 5.9
                                     ?
                                  i 5.58
                                     &
                                  3 £ 57
                                   3
                                   g 3 5.6 -
                                   5 & 5.5
                                   ag                5.4                    5.4
                                   ie 54
                                   ow
                                   Z § 53
                                     S52
                                       54
                                             Rural & regional Australia Rural & regional Queensland Noosa (n=320)
                                                   (n=12981)              (n=1953)

                The Sense of Belonging Index is made up from responses to a number of questions, with the results to each question
                presented below. The questions were measured on a 7-point scale, from 'strongly disagree’ (1) to 'strongly agree’ (7),
                with the results below showing percentages for those who scored 5, 6 or 7 as showing agreement.

                                                        Sense of Belonging Questions
                                        @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953) ® Noosa (n=320)
                                    908                 85.0                    83.6
                                    80.0 |   BS _ 75
                                                                     71.9  715
                                    70.0

                                  w 60.0 +
                                  5
                                  = 50.0 }
                                  5
                                  B 400 +
                                  2
                                  3
                                  F 30.0 |

                                    20.0 +
                                                                                             12.8 12.6

                                     0.0 +
                                              | feel welcome here  I feel part of my community | feel like an outsider here

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 58 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                             12 SEPTEMBER 2017

                                                                    we) ee)

              Access to Health, Education, Aged Care                [                  A      witetioetel                        ]
                      ;                                                                 ccess to   Services Index
              and Child Care
                                                                         5.8                                          a
              Access to health, education, aged care and                  5.6
              child care is measured by asking respondents            if ig
              to rate their access to the following types of          z 5
              services in their local community, on a scale            3°20
              ranging from 'very poor' (1) to 'very good' (7):        £3 50
              (i) General health services e.g. GP, general             § Bae        48               i
              health consultation services; (ii) Mental health         a ,
              services e.g. psychologist, psychiatrist; (iii)         246
              Specialist health services (other than mental               4a
              health); (iv) Education e.g. schools, distance              b
              education, vocational training; (v) Aged care                   Rural & regional Australia Rural & regional Queensland Noosa (n=320)
              services e.g. retirement villages, in-home                          (es)              (n-1953)
              support; and (vi) Child care. A single measure
              of overall access to health, education, aged
              and child care was then constructed based on
              the average score of a person’s responses to
              these items, after excluding respondents who           The categories represented by the Access to Services Index
              were unsure whether there was access to a              are presented below. The respondents scored each category
              given service.                                         ona 7-point scale, from ‘very poor’ (1) to ‘very good’ (7),
                                                                     with the results below showing percentages for those who
                                                                     scored the categories 5, 6 or 7 as showing belief that the
                                                                     services were good.

                                                 Access to Services Categories
                          @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953)  ® Noosa (n=320)
                     100.0 +
                                            2228                                             90.3
                      90.0  +
                                                                     83.6
                  3                                                                                                   80.6
                   g, 80.0       75.2 754                 75.7 Fag
                   2
                   =  70.0 | —                                                    68.8                     68.9 69.3
                   g
                  2
                   $  600   |
                   &
                   S$
                  3   500   4
                   =
                   o
                  &   400   |
                   =
                   2
                   S  300   |
                  =
                   g
                  SG  20.0  +                           -
                  xz
                      10.0  +

                       0.0 |                         +                       ;                        :
                                  Health services            Education            Aged care services          Child care

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 59 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                           12 SEPTEMBER 2017

                                                                  20f 5

              Access to Roads and Public Transport                          Access to Roads and Public Transport Index
                                                                        5.
              Access to roads and public transport is                   .                                           saa
              measured by asking respondents to rate their               :         vs
              access to the following types of services in           i so          :               Bs
              their local community, on a scale ranging from         3 i a
              ‘very poor' (1) to 'very good' (7): (i) Roads; and     i i 30
              (ii) Public transport (including taxis, buses,         £525
              trains). A single measure of overall access to         5 B20
              roads and public transport was then                    # 5.5!
              constructed based on the average score of a            zs i
              person’s responses to these two items.                    os
                                                                        0.0
                                                                             Rural & regional Australia Rural & regional Queensland Noosa (n=320)
                                                                                 (n=12981)        {n=1953)

                                                                    The categories represented by the Access to Roads and Public
                                                                    Transport Index are presented below. The respondents scored
                                                                    each category on a 7-point scale, from ‘very poor’ (1) to ‘very
                                                                    good’ (7), with the results below showing percentages for
                                                                    those who scored the categories 5, 6 or 7 as showing belief
                                                                    that the services were good.

                                Access to Roads and Public Transport Categories
                         @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953) ®@ Noosa (n=320)
                       80.0
                                                              73.9
                       70.0

                       60.0
                  2}
                  o
                  & & 50.0
                  6 2                                                                                        44.0
                  = ¢e
                  zy
                  2 ¥% 40.0                                          :
                  eo
                  se                                                                    32.0         3
                  3B                                                                                 E
                  2 : 30.0
                  6
                  e é
                       20.0

                       10.0

                        0.0                                                  1
                                                  Roads                                       Public transport

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                                                         Page 60 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                            12 SEPTEMBER 2017

                                                                   30f 5

              Access to Food and Retail Shops                                                          3
                                                P                              Access to Food and Retail Shops Index
              Access to food and retail shops is measured by             38                                          57
              asking respondents to rate their access to the             a
              following types of services in their local              § 3
              community, on a scale ranging from 'very                3 2 T                                      T
              poor' (1) to 'very good' (7): (i) Fresh fruit and       3 7
              vegetables; (ii) Affordable food; and (iii) Retail      8
              shops. A single measure of overall access to            3 go T                        49
              food and retail was then constructed based on           SE ae
              the average score of a person’s responses to            3 a
              these three items.                                         bg
                                                                         44
                                                                             Rural & regional Australia Rural & regional Queensland Noosa (n=320)
                                                                                 (n=12981)         (n=1953)

                                                                    The categories represented by the Access to Food and Retail
                                                                    Shops Index are presented below. The respondents scored
                                                                    each category on a 7-point scale, from ‘very poor’ (1) to ‘very
                                                                    good’ (7), with the results below showing percentages for
                                                                    those who scored the categories 5, 6 or 7 as showing belief
                                                                    that the services were good.

                                     Access to Food and Retail Shops Categories
                          @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953) ® Noosa (n=320)
                       100.0                       7 i,
                        90.0 +                                                                                    85:1
                        80.0 +       74.0   72.0
                  3     70.0 +                                                     66.2              —
                  a                                                 65.2
                  £ 3                                                                               O82     Eis
                     oD
                  6 2   600 |                                               SLO
                  =v
                  23
                  2 8   50.0 |
                  ay
                  3 3   40.0 +
                  Ss os
                  2 =   300 +                                                                     ;
                        20.0 +

                        10.0 +

                         0.0 +                                                               1
                                   Fresh fruit and vegetables          Affordable food                  Retail shops

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 61 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                            12 SEPTEMBER 2017

                                                                   4o0f 5

              Access to Professional Services                                                   i          3
                             f                                                Access to Professional Services Index
              Access to financial and professional services is           mm
              measured by asking respondents to rate their               60                                          oS
              access to the following types of services in            § z
              their local community, on a scale ranging from            5°
              ‘very poor' (1) to 'very good' (7): (i) Banking         i 5 rea                       38           i
              and financial services; and (ii) Professional           ES            34
              services e.g. accountants, lawyers. A single            5 3 3.0
              measure of overall access to financial and              2 5 sacl
              professional services was then constructed by           2c
              taking the average score of responses to these             1.0
              three items.
                                                                         0.0 -
                                                                             Rural & regional Australia Rural & regional Queensland Noosa (n=320)
                                                                                  (n=12981)        {n=1953)

                                                                    The categories represented by the Access to Professional
                                                                    Services Index are presented below. The respondents scored
                                                                    each category on a 7-point scale, from ‘very poor’ (1) to ‘very
                                                                    good’ (7), with the results below showing percentages for
                                                                    those who scored the categories 5, 6 or 7 as showing belief
                                                                    that the services were good.

                                   Access to Professional Services Categories
                        m@ Rural & regional Australia (n=12981)  Rural & regional Queensland (n=1953)   ™ Noosa (n=320)
                        100.0
                         90.0                                 86.5                                            83.9
                         80.0             a7         ma
                  3 3    70.0         -                                                  66.3.     64.9               :
                   be &
                   § #   600          -
                  = ¢
                   - =
                  2 3    50.0
                  3 e
                   3 3   40.0   |———                                                                                  ——
                  SE
                  x      30.0

                         20.0

                         10.0

                          0.0 -       -                                       +                                       -     -
                                         Banking and financial services         Professional services e.g. accountants, lawyers

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                                                         Page 62 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                              12 SEPTEMBER 2017

                                                                    5o0f 5

              Access to Telecommunications                                                              sat
                                                                                 Access to Telecommunications Index
              Access to telecommunications is measured by                 “
              asking respondents to rate their access to (i)              42         42
              mobile phone coverage in their community, as             5
              well as the following types of services in their        = = :
              home or property, on a scale ranging from                ; 5 66
              ‘very poor' (1) to 'very good' (7): (ii) Mobile         ES
                                                                       72
              phone coverage; (iii) Reliable internet (that            § B39                          se               =
              doesn't regularly drop out or slow down); (iv)           f 5 sa
              High speed internet; and (v) Affordable                  Za
              internet. The average of a person’s responses               37
              to these two items, which were highly
                                                   ‘                      36
             correlated, was used to construct the ‘access                    Rural & regional Australia Rural & regional Queensland Noosa (n=320)
              to telecommunications’ measure.                                      (n=12981)        (n=1953)

                                                                     The categories represented by the Access to
                                                                     Telecommunications Index are presented below. The
                                                                      respondents scored each category on a 7-point scale, from
                                                                      ‘very poor’ (1) to ‘very good’ (7), with the results below
                                                                     showing percentages for those who scored the categories 5, 6
                                                                     or 7 as showing belief that the services were good.

                                      Access to Telecommunications Categories
                         @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953)   @ Noosa (n=320)
                        70.0
                                                     63.7
                                 60.0
                       60.0  =            564            56.2 56.6
                                      50.6
                       50.0  +
                  3 3                                                   46.0     45.1       443
                  ® :                                                        40.1                               42.2
                  €s 40.0    +                                                                   35.9               346 201
                  # 3                                                                                32.5
                  o's.
                  3B 5 300 -
                  Ss
                  ts
                  &    20.0  |

                       10.0

                         0.0 +                   1                   +                  :
                              Mobile phone coverage in Mobile phone coverage at Reliable internet (that High speed internet at__—_ Affordable internet at
                                  the community     home or property doesn't regularly drop out home or property home or property
                                                                     or slow down) at home or
                                                                           property

                                                      7 a     Sa                    =
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 63 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                               12 SEPTEMBER 2017

                                  Crime and Safety Perceptions
                                                                     1 of 1

              Crime and safety perceptions is measured by                                 .
              asking respondents the extent to which they                               Crime and Safety Index
              agreed or disagreed with the following                      5.0                                           as
              statements, ona scale from 'strongly disagree              Pas
              (1) to 'strongly agree' (7): (i) This is a safe place     gE 40-        37               23
              to live; (ii) There is a high crime rate in this         3 E35
              community; (iii) Many people in this                      2 1 30
                       »                    .                           ant
              community abuse drugs; and (iv) Many people              E205
              in this community drink too much alcohol. The             ge 20
              ‘crime and safety’ scale was then calculated by           if ate
              taking the average score of these items. The              § ¥, 4
              scores for the second, third and fourth items            < = ss
              were reversed, so that for the scale as a whole            a
                          an                                               00
              score of 1 indicated low levels of safety, and a                 Rural & regional Australia Rural & regional Queensland Noosa (n=320)
              score of 7 high levels of safety.                                    (n=12981)         (n=1953)

                                                                      The Crime and Safety Index is made up from responses to a
                                                                      number of questions, with the results to each question
                                                                      presented below. The questions were measured on a 7-point
                                                                      scale, from ‘strongly disagree’ (1) to 'strongly agree' (7), with
                                                                      the results below showing percentages for those who scored 5,
                                                                      6 or 7 as showing agreement.

                                                  Crime and Safety Questions
                          @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953)   ™® Noosa (n=320)
                     100.0
                                            92.2
                      90.0
                                       83.3
                                 80.7
                      80.0  |                                        754
                      70.0  +
                   a
                   &
                   6  60.0  |                                   55.2
                  <=
                   =
                   2  500                                 46.4                                                         A523
                  =
                   2  400   |                                                                 37.0
                  e                                                                ;     29.5               28.4 30-6
                      30.0 ——                                                                                  =

                      20.0  +

                      10.0  |

                       0.0  |                                                 1                        1
                              This isa safe place to live There isa high crime rate Many people in this    Many people in this
                                                          in this community   community drink too much + community abuse drugs
                                                                                       alcohol

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 64 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                            12 SEPTEMBER 2017

                                      Landscape and Aesthetics
                                                                   i) i

              The attractiveness of the landscape a person                                               \
              lived in is measured by asking respondents                           Landscape and Aesthetics Index
              how much they agreed or disagreed with the                 65                                           64
              following statements, measured on a scale of              oe
              ‘strongly disagree (1) to ‘strongly agree’ (7): (i)     E : 63
                                                                      °
              | like the environment and surrounds | live in;         3 ge
              (ii) There are attractive buildings / homes in          3 Bea
              my community; and (iii) There are attractive            £3 60
              natural places in my community e.g. parks,              5 Es          °                59
              bushland. The ‘landscape and aesthetics’ scale          $3 ss
                                                                       >
              was then constructed as the average score of            3?
              responses to these three items.                          : ”
                                                                         56
                                                                         55 +                -                -
                                                                              Rural & regional Australia Rural & regional Queensland Noosa (n=320)
                                                                                 (n=12981)         (n=1953)

                                                                    The Landscape and Aesthetics Index is made up from
                                                                    responses to two questions, with the results to each question
                                                                    presented below. The questions were measured on a 7-point
                                                                    scale, from ‘strongly disagree’ (1) to 'strongly agree' (7), with
                                                                    the results below showing percentages for those who scored 5,
                                                                    6 or 7 as showing agreement.

                                         Landscape and Aesthetics Questions
                         @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953) @ Noosa (n=320)
                     100.0                       97.4                                                             97.4
                                   90.9   90.4                                    89.9              89.7

                      80.0                                           6
                  2   70.0
                  °
                  2   600   4
                  =
                  2   500   =
                  o
                  3
                  2   40.0  ~
                  3s
                  se  30.0  +
                      20.0  ~
                      10.0  +
                       0.0
                                | like the environment and     There are attractive buildings / There are attractive natural places
                                    surrounds | live in           homes in my community         in my community e.g. parks,
                                                                                                         bushland

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   12 SEPTEMBER 2017




                                                         Page 65 of 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                    12 SEPTEMBER 2017

                                Perceived                   Environmental                             Health
                                                                        i) i

               Perceived environmental health is measured                            Perceived Envi           I Health Ind
               by asking survey participants the extent to                             erceived  Environmental   Health Index
               which they felt any of the following were a                    ‘0                                              “0
               problem in their local region, on a scale from                 ho
               ‘not a problem (1) to 'big problem' (7): (i)                gi
               Water quality problems other than salinity, in              £ a
               rivers, lake or waterways; (ii) Soil erosion; (iii)         7:
               Poor soil health other than soil erosion e.g. soil          E830)
               compaction; (iv) Pest fish species e.g. carp; (v)           5 5                              38
               Loss of vegetation (trees, shrubs); (vi)                      S38          “
               Declining numbers of some native animals or                 38
               birds; (vii) Invasive weeds; (viii) Salinity (in soil        “38
               or waterways); (ix) Environmental degradation
               in general; (x) Feral animals eB. Pigs, goats,                      Rural & regional Australia Rural & regional Queensland Noosa (n=320)
               i         .            i           i                           37
               wild dogs, rabbits; and (xi) Declining numbers                          (n=12981)          (n=1953)
               of native fish. The average score of these
               variables was calculated as a measure of
               perceived environmental health. Scores for
               each item were reversed before calculation of
               the scale, so that a score of 1 represented               The Perceived Environmental Health Index is made up from
               poor environmental health, and a score of 7                responses to a number of questions, with the results to each
               represented good environmental health. It                 question presented below. The questions were measured on a
               should be noted that only approximately half              7-point scale, from ‘strongly disagree’ (1) to 'strongly
               of the respondents answered these questions.              agree' (7), with the results below showing percentages for
                                                                         those who scored 5, 6 or 7 as showing agreement.

                                             Perceived Environmental Health Categories
                                  @ Rural & regional Australia (n=12981) @ Rural & regional Queensland (n=1953) @ Noosa (n=320)
               90.0

             E 80.0 -                                                                  72
            a                                                                    744      “33.8
            8                                                                                                                           71.2
            2 70.0
             5                                                              64.44,                                        64.0
             =                                                                                                          59.        $1812
             2 60.0                                                   58.1
            3                                                       54.6
            =                                         51.2       52.6
            5 soo
             é          43.7     43.2                    pS
            £         414          41.0                                                                      40.0.4          1.3
             § 400 -                  22    38.982                                                                B77
            2              B4.5                  boa       B4.0                                   33.7
            3.                                                                                       bs
            ¥ 30.0
            3                                                                                          21.7
            5 20.0
            2
            s
            x 10.0

                0.0                       +                     !                     :
                     Water quality Soil erosion Poor soil health Pest fish species Loss of Declining Invasive weeds Salinity (in soil or Environmental Feral animals Dediining
                     problems other       other than soil         vegetation numbers of           waterways) degradationin e.g. pigs, goats, | numbers of
                     than salinity, in    erosion e.g. soll                 some native                       general    wild dogs, native fish
                     rivers, lake or        compaction                     animals or birds                               rabbits
                      waterways

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Section 66

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                12 SEPTEMBER 2017


6                        JULY 2017 RATE LEVY OVERVIEW
DOCUMENT INFORM AT ION




Author                           Manager, Revenue Services, Kellie Seeleither
                                 Corporate Services Department

Index                            ECM / Rates Management / Rateable Services

Attachments                      Nil


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Manager Revenue Services to the Planning & Organisation
Committee Meeting dated 12 September 2017 providing an overview of the July 2017 rate levy.


REPORT
Council issues rate notices to customers twice yearly (July and January). Rates and levies
represent 69% of Councils 2017/18 operating revenue budget. This report provides Council with
a summary of the July 2017 rate levy.

1.                       Levy Summary

Rate notices were issued on the 18 July, with a due date of the 18 August. The gross amount of
the levy was $36.6 million, which comprised of $33.5 million of Council rates and charges, and
$3.1 million for the State Emergency Management Levy (which Council passes on to the
Queensland Government). Between January 2017 and July 2017 the net increase in rateable
properties was 94 representing minimal growth of 0.3%.

In the weeks before the issue of the July levy, the waste management charges for 14,839 single
dwellings and duplex units were modified to reflect the new charging structure adopted for the
2017/18 financial year. Of these 4,749 properties had previously requested a garden waste bin,
and these properties were moved to the 3-bin service charge. A further 10,090 properties had
their charges altered to reflect the delivery of a garden waste bin in the current rollout. Further
charges were set up for the new 360 litre waste bins and the new bulk bin services and recycling
services now offered under the new contract.




                                                                                      Page 66 of 70

Section 67

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                     12 SEPTEMBER 2017




                                                                     Rateable Valuation /
Levy/Charge                        Amount ($m)     Properties
                                                                          Services

General Rates                              $23.9         30,299               $8.029 billion



Separate Charges

Environment Levy                           $0.91         30,299                     30,299

Sustainable Transport Levy                 $0.45         30,299                     30,299

Heritage Levy                              $0.15         30,299                     30,299



Special Rates and Charges

Tourism & Economic Levy                     $1.4          5,634               $1.385 billion

Noosa Main Beach Maintenance               $0.28          2,096                $602 million

Hastings St Precinct Maintenance           $0.16          2,096                $602 million

Hastings Street Safety Levy                $0.08            834                         834

Rural Fire Levy                            $0.08          6,333                       6,333

Noosa Junction Levy                        $0.05            156                 $39 million

Noosa Waters Lock & Weir Levy              $0.03            592                $413 million

Noosa Waters Canal Maint. Levy              n.a.            n.a.                        n.a.

North Shore Electricity Charge             $0.02                27                       27



Utility Charges

Waste Management Charges                    $5.7         29,308                     31,807

Holding Tank Charges                       $0.08                80                       80

Backflow Device
                                           $0.09          1,487                       4,078
Registration Fees

Emergency Management, Fire and
                                            $3.1         30,794                     30,824
Rescue Levy (EMFRL)




                                                                              Page 67 of 70

Section 68

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                            12 SEPTEMBER 2017


1.      General Rate Details by Category

                                                              Rateable                  Properties
Category                                        Properties    Valuation      Amount             on
                                                                ($’000)                  Minimum
1 - Rural & Agricultural                              225      $51,044      $155,379          134
2 – Commercial valued up to $175,000                  892      $66,442      $486,165          825
3 – Commercial valued $175,001 - $400,000             416     $113,452      $402,478           38
4 – Commercial valued over $400,000                   252     $237,341      $835,899           13
5 – Extractive (not in Cat. 31)                        11       $2,696       $14,925            8
6 – Residential PPR valued up to $280,000          11,272    $2,123,844    $6,126,656      10,034
7 – Residential PPR valued $280,001 -                         $857,225
                                                    2,536                  $1,769,822         920
$450,000
8 – Residential PPR valued $450,001 -                         $202,122
                                                      406                   $413,570          120
$550,000
9 – Residential PPR valued $550,001 -                         $181,625
                                                      288                   $367,475           99
$700,000
10 – Residential PPR valued $700,001 -                        $202,896
                                                      268                   $399,722          217
$800,000
11 – Residential PPR valued $800,001 -                        $157,404
                                                      183                   $296,431          131
$920,000
12 – Residential PPR valued $920,001 -                        $121,804
                                                      119                   $221,161           59
$1,100,000
13 – Residential PPR valued $1,100,001 -                       $97,175
                                                       76                   $162,255           39
$1,400,000
14 – Residential PPR valued $1,400,001 -                      $190,500
                                                      100                   $305,626            1
$2,500,000
15 – Residential PPR valued over $2,500,000            19      $58,700       $90,238           11
16 – Residential Not PPR valued up to                         $975,873
                                                    4,478                  $3,082,187       3,255
$420,000
17 – Residential Not PPR valued $420,001 -                    $116,866
                                                      255                   $294,745          101
$500,000
18 – Residential Not PPR valued $500,001 -                    $242,081
                                                      388                   $601,176           79
$750,000
19 – Residential NPPR valued over $750,000            539     $713,535     $1,755,528          86
20 – Vacant Land > $1M and area more than                      $24,510
                                                       10                   $104,891             -
1,500m2
21 – Pump Stations, Stock Grazing Permits                          $45
and garages/small lots with an area less than           2                       $194            1
20m2
22 – Vacant Land subject to developers                         $32,831
                                                       50                    $42,024             -
concession
23 – Retirement Villages and Nursing Homes             12      $20,430       $70,443             -
24 – Shopping centre - gross floor area                        $18,510
                                                        6                    $97,585             -
between 2,500 & 10,000m2
25 – Shopping centre - gross floor area                        $27,500
                                                        1                   $198,894             -
greater than 10,000m2
26 – Shopping centre - gross floor area                         $5,927
                                                        4                    $23,844             -
between 1,000 & 2,500m2
27 – Strata Units Not PPR                           5,634     $929,661     $4,493,141       3,669
28 – Strata Units PPR                               1,856     $257,472     $1,159,296       1,259
29 – Extractive Industries Quarries                     1         $335        $1,733             -
Total                                              30,299    $8,029,846   $23,973,483      21,099


                                                                                    Page 68 of 70

Section 69

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                           12 SEPTEMBER 2017


2.      Rate Concessions

Details of the Council pensioner concessions granted on the July Levy are set out below.

                                          Maximum Rebate
     Type of Council Concession                                     Properties             Amount
                                                (1/2 year)
Maximum/Sole Owner                                $115.00                1,208             $138,920
Maximum/Joint Owners                               $ 90.00               1,242             $106,736
Not Maximum/Sole Owner                             $57.50                  680              $39,100
Not Maximum/Joint Owners                           $32.50                  985              $31,299
Total                                                                    4,115             $316,055

Details of the pensioner concessions funded by the State Government are as follows: -

State Government Rebates               # Properties          Amount

General Rates & Charges                    4,280             $419,861
State Emergency Management Levy            4,280             $ 71,145

In addition to pensioner concessions general rate concessions were provided for 52 properties
totalling $75,041.

3.      Payment Preferences and Arrangements to Pay

BPay continues to be the most popular payment options by far, accounting for 60% of all money
received, followed by over the counter payments (including cheques mailed into Council) at 11%.
Payments at Australia Post offices account for a further 8%, with automated phone payments,
online payments and direct debit representing 7% each.

There are currently 417 properties that have made an arrangement to pay their current rates in
accordance with section 2.5.2 of the Revenue Statement, representing $283,520 of the
outstanding rates and charges.

4.      BPay View

As of the July levy, Council now offers BPay View as an alternative delivery method to post and
email. BPay View enables a rate notice to be sent to the owner’s appropriate financial institution,
who then alerts the customer of a bill awaiting action within their internet banking platform. The
process for BPay View is as follows:

1.      The customer logs on to their personal internet banking platform and registers to receive
        their Council rate notice via BPay View.
2.      They then receive a notification from their bank when they have a new Council bill, which
        they can view in a secure online environment, and then make payment following the usual
        BPay process.

Following a soft launch of this alternative delivery method, we have received 238 registrations to
date.


Previous Council Consideration

Nil.




                                                                                    Page 69 of 70

Section 70

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                  12 SEPTEMBER 2017


Finance & Risk
Finance
The successful issue of the levy is in line with budget and the receipt of over 80% of payments by
the discount due date ensures that sufficient cash flows are available for Council to continue
operations and deliver capital projects for the community.
Risk
There are no properties where the outstanding rates and charges are close to the rateable value
of the land, consequently there is no risk of any rates and charges becoming bad debts at this
time.

Consultation
External Consultation - Community & Stakeholder
Nil

Internal Consultation
Director Corporate Services

Departments/Sections Consulted:

      Community Services                          Planning & Infrastructure
      Disaster Management & Public Order          Building & Plumbing Services
      Waste & Environmental Health                DA Planning
      Community Facilities                        Strategic Land Use Planning
      Cultural Facilities                         Asset Design & Investigations
                                                  Asset Planning
                                                  Civil Operations
                                                  Environment

      Executive Office                        x   Corporate Services
      Community Engagement                        Finance
      Customer Service                            ICT
      Executive Support                           Procurement & Fleet
      Governance                                  Property & Facilities
      Human Resources                         x   Revenue Services




                                                                                        Page 70 of 70

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