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2020-02-11 Services and Organisation Committee Agenda
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 FEBRUARY 2020
Page 110 of 112
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 FEBRUARY 2020
Measure Measure
% of building information requests completed within statutory time Average processing time 10 day plumbing applications
frame
Purpose Purpose
Service timeliness Level of activity & service
20
100% aE ee
Dy % :
- | | i 7 - -
60% 10
20%
BEREE'
0% Sp ® oF wh gh ww Fh OS wh w
July Aug Sept Oct Nov Dec Jan Feb March April May June s ¥ 9 “ 9 < vw ws s
Comment Comment
New legislation introduced on 1 July has reduced the statutory time from 20 days to 10
days
2017/18 data is shown by dotted purple line. 2018/19 data is shown by black line
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