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Meeting minutes
ORDINARY MEETING MINUTES 18 JULY 2024
representation, social inclusion and meaningful community engagement”. Further
to this Council has endorsed a Community Engagement Framework to guide
engagement with our community in matters that are identified as benefiting from
community input to shape future major strategic decisions or directions, this
framework is used to guide how Council designs, plans and delivers community
engagement projects. Our approach to community engagement outlined in
Noosa Council’s Community Engagement Framework and Policy 2023 is
governed by a suite of guiding principles to ensure that all of our engagement
activities are:
Inclusive
Transparent
Appropriate
Accountable
Timely
Well-resourced
Informative and
Understanding of our changing community.
Council undertakes a detailed planning process underpinned by international
best practice approaches to community and stakeholder engagement to develop
fit for purpose engagement for each project.
Transparency and accountability are two of the key guiding principles of the
Community Engagement Framework and Policy.
Council continues to demonstrate transparency and accountability through:
Being open and honest about the engagement project's purpose and goals.
Clear and consistent engagement and communications around the
engagement process, timeline, purpose and scope
Providing background or contextual information to assist the community in
understanding the topic and to be informed
Inviting the community to provide their feedback and have a say on projects
using a broad range of methods and tools, including both face-to-face and
online engagement, as resources permit.
Being responsive to community feedback when there is confusion or
questions.
Documenting whom we engaged with and what we heard
Collecting information in a consistent way to support efficient analysis.
Closing the loop with the community to share what we heard openly and
honestly and identify how this will inform decision-making or the next
steps.
Taking on board community feedback to refine plans and strategies and
when necessary, undertake further engagement.
Upholding the principles and processes outlined in the Community
Engagement Framework and Policy.
The Community Engagement Framework and Policy has been developed to
strengthen trust and community participation. Noosa Council has the advantage
of a highly engaged community, although it is recognised that Council will not be
able to satisfy every member of the community on every matter. Council has a
delegated responsibility from the Queensland Government to deliver services
and facilities at the local government level that balance community needs and
aspirations with the requirement to responsibly manage service delivery
efficiently and sustainably on a comparably modest ratepayer revenue base to
other local government organisations.
11.3. ANDREW MCARTHY
Question 1.
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