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ORDINARY MEETING MINUTES                                                       18 JULY 2024


            representation, social inclusion and meaningful community engagement”. Further
            to this Council has endorsed a Community Engagement Framework to guide
            engagement with our community in matters that are identified as benefiting from
            community input to shape future major strategic decisions or directions, this
            framework is used to guide how Council designs, plans and delivers community
            engagement projects. Our approach to community engagement outlined in
            Noosa Council’s Community Engagement Framework and Policy 2023 is
            governed by a suite of guiding principles to ensure that all of our engagement
            activities are:
                 Inclusive
                 Transparent
                 Appropriate
                 Accountable
                 Timely
                 Well-resourced
                 Informative and
                 Understanding of our changing community.
            Council undertakes a detailed planning process underpinned by international
            best practice approaches to community and stakeholder engagement to develop
            fit for purpose engagement for each project.
            Transparency and accountability are two of the key guiding principles of the
            Community Engagement Framework and Policy.
            Council continues to demonstrate transparency and accountability through:
                   Being open and honest about the engagement project's purpose and goals.
                   Clear and consistent engagement and communications around the
                     engagement process, timeline, purpose and scope
                   Providing background or contextual information to assist the community in
                     understanding the topic and to be informed
                   Inviting the community to provide their feedback and have a say on projects
                     using a broad range of methods and tools, including both face-to-face and
                     online engagement, as resources permit.
                   Being responsive to community feedback when there is confusion or
                     questions.
                   Documenting whom we engaged with and what we heard
                   Collecting information in a consistent way to support efficient analysis.
                   Closing the loop with the community to share what we heard openly and
                     honestly and identify how this will inform decision-making or the next
                     steps.
                   Taking on board community feedback to refine plans and strategies and
                     when necessary, undertake further engagement.
                   Upholding the principles and processes outlined in the Community
                     Engagement Framework and Policy.
            The Community Engagement Framework and Policy has been developed to
            strengthen trust and community participation. Noosa Council has the advantage
            of a highly engaged community, although it is recognised that Council will not be
            able to satisfy every member of the community on every matter. Council has a
            delegated responsibility from the Queensland Government to deliver services
            and facilities at the local government level that balance community needs and
            aspirations with the requirement to responsibly manage service delivery
            efficiently and sustainably on a comparably modest ratepayer revenue base to
            other local government organisations.
   11.3.    ANDREW MCARTHY

            Question 1.
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