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2018-07-06 SM - Attachment 1 to Item 1 - Operational Plan 2018-19
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Log in to see the plans as drawn ATTACHMENT 1
Operational Plan
2018 - 2019
“Noosa Shire -
different by nature”
PO Box 141 Tewantin QLD 4565
P (07) 5329 6500 | F (07) 5329 6501
[email protected]
www.noosa.qld.gov.au
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Full text of the other 11 sections
Section 2
© Noosa Council 2018 www.noosa.qld.gov.au General Enquiries: By telephone: (07) 5329 6500 By email: [email protected] Street Address: 9 Pelican Street, TEWANTIN Postal address: PO Box 141, TEWANTIN QLD 4565 Endorsed by Noosa Council 6 July 2018
Section 3
Contents
1. Achieving our goals ............................................4
2. Corporate Planning Overview ............................5
3. Corporate Reporting Overview ...........................6
4. Operational Plan Initiatives.................................7
Theme 1: The Noosa Environment ..........................................7
Theme 2: The Noosa Community ............................................8
Theme 3: The Noosa Economy ...............................................9
Theme 4: Long term planning for Noosa Shire ......................10
Theme 5: Excellence as a Council .........................................11
Section 4
1. Achieving our goals
To advance our Noosa Vision 2037, our Corporate Plan 2017-2037 identifies five themes. Within each
theme are:
• 20 year goals - the longer term aspirations for the Noosa Shire.
• Key focus areas - actions that are to be undertaken in the first 5 years. These focus areas inform
Council’s corporate planning and budget process to assist advancing Council towards the 20 year
goals. The key focus areas will be reviewed in 2021.
THEME 1: The Noosa Environment
20 year goal: “Our environment is protected, enhanced and valued by the community”
THEME 2: The Noosa Community
20 year goal: “Our community is connected, safe and happy and able to meet their potential”
THEME 3: The Noosa Economy
20 year goal: “Our economy is diverse and resilient”
THEME 4: Long term planning for Noosa Shire
20 year goal: “Noosa Shire is well managed and sustainable”
THEME 5: Excellence as a Council
20 year goal: “The Noosa Shire community is proud of its Council”
Noosa Council | Operational Plan | Page 4
Section 5
2. Corporate Planning Overview
To prioritise and identify various projects, initiatives • Major projects will have a detailed project plan,
and services to be funded and delivered by Council which will include an assessment of operational
on behalf of the community each year, Council and project risks in accordance with Council’s
undertakes a robust process to ensure all proposed Risk Management Framework.
items align with Council’s long term goals and
The Chief Executive Officer will report to Council on
strategies. The process also involves identifying
a quarterly basis on the progress towards achieving
the risks and opportunities associated with pursuing
Council’s Operational Plan and provide an annual
or not pursing a specific item leading to informed
“wrap up” report to Council at the conclusion of the
decision making. This risk based approach enables
financial year.
Council to appropriately prioritise spending and the
allocation of resources each year, whilst at the same Annual Branch Plans 2018/19
time informing possible future resourcing priorities
Whilst the Operational Plan specifies the significant
Annual Budget initiatives and projects which Council will undertake
over the next 12 months, our ‘business as usual’
Our annual budget provides the financial framework
activities and smaller projects must also be subject
for the organisation to deliver outcomes for our
to careful planning and regular review to ensure the
community. In accordance with the Local Government
organisation continues to deliver and further improve
Act and Regulation, the annual budget sets out the
services provided to our community.
funding parameters for both the significant projects
and initiatives contained in the Operational Plan, as
All branches within Council will be required to have
well as our core Council services contained in our
a detailed Branch Plan containing an overview of
Branch Plans.
‘business as usual activities’, and projects. Branch
plans will also include an operational risk register,
This process ensures every activity undertaken
which will be reviewed on a quarterly basis by the
by the organisation is appropriately funded and
relevant Branch Manager and Director. Directors
carefully planned. Our annual budget also assists
will provide a quarterly report to Council on their
Council in achieving its long term financial goals as
Department’s progress.
set out in Council’s Financial Sustainability Policy.
Operational Plan 2018/19 Each Branch Plan will contain the following detail:
Our Operational Plan 2018/19 details the significant • The relevant Branch’s objectives with linkages
initiatives that our Council will undertake during to our Corporate Plan strategic goals;
the 2018/19 financial year as we progress further • “Business as usual” services and activities
towards the achievement of our strategic goals and planned for the next 12 months, including
key focus areas. projects approved in the 2018/19 budget
process; and
In accordance, with the Local Government • Key dates, milestones and performance
Regulation, the annual Operational Plan must measures for various business activities over
state how the local government will progress the the 12 month period.
implementation of the five year Corporate Plan; and
• A comprehensive risk assessment towards
manage operational risks.
achieving annual Branch objectives will be
undertaken in accordance with Council’s Risk
Compliance with these legislative requirements will
Management Framework.
be achieved as follows:
• The Operational Plan will clearly identify the
linkage between each initiative and our key
strategic goals set out in our Corporate Plan
Noosa Council | Operational Plan | Page 5
Section 6
3. Corporate Reporting Overview
Co
orporate
r po r a t e P l an
a n P rogres
r og r es s
• Annual progress report to Council at the end of each financial year and update in each Annual
report by CEO
• Quarterly updates on strategic risk management progress reported to Council’s Audit & Risk
Committee
• 3 x strategic risk review sessions with Council’s Executive Team each year
Ope rati
r a t io
onal
n a l P l an and B udget
ud g et P roce
r ocess s
• Integrated development of annual budget / Operational/ Branch Plans
• Implementation of the above supported by detailed planning/ risk management
• Quarterly Operational Plan progress reports to Council by CEO including corporate KPIs
• Monthly budget reports to Council with quarterly reviews
• Briefing notes/ updates on major projects/ emerging issues to Executive Team
• Strategic Executive Team meeting discussion topics
An
nnual
n u al B ranch
r anch P l an
a n P rogre
r og r ess s
• Quarterly Branch Plan and Operational Risk reviews conducted by Managers in
consultation with Directors
• Quarterly Departmental updates to Council
• Management and Officer performance planning discussions
Noosa Council | Operational Plan | Page 6
Section 7
4. Operational Plan Initiatives
2018/19
THEME 1: THE NOOSA ENVIRONMENT
“Our environment is protected, enhanced and valued by the community”
No. Project Responsibility
1 Adopt and initiate implementation of Environment Strategy Director Environment &
Sustainable Development
2 Finalise contracts for Yurol & Ringtail Forest enviornmental Chief Executive Officer
project and establish Transition Committee
3 Adopt and initiate implementation of Noosa River Management Director Environment &
Plan Sustainable Development
4 Continue implementation of Zero Emissions Action Plan and Environmental Services
review the Zero Emissions Noosa Strategy Manager
5 Implementation of Council’s Zero Waste Strategy Director Environment &
- initiate plastic free for Council business operations Sustainable Development
6 Implementation of State government Waste Levy Waste and Environmental
Health Manager
Noosa Council | Operational Plan | Page 7
Section 8
THEME 2: THE NOOSA COMMUNITY
“Our community is connected, safe and happy and
able to meet their potential”
No. Project Responsibility
1 Adoption of Cultural Plan and development of a 2019 Action Director Community
Plan Services
2 Adoption of Community Health and Wellbeing Plan and Director Community
development of a 2019/20 Action Plan Services
3 Begin construction of an iconic playground at Cooroy following Infrastructure Planning,
community consultation Design and Delivery
Manager
4 Complete Noosaville Library refurbishment Libraries & Galleries
Manager
5 Implementation of Sport and Active Recreation 2018/19 Action Director Community
Plan Services
6 Complete construction of Park Road Boardwalk Project Infrastructure Planning,
Design and Delivery
Manager
Noosa Council | Operational Plan | Page 8
Section 9
THEME 3: THE NOOSA ECONOMY
“Our economy is diverse and resilient”
No. Project Responsibility
1 Finalise tenure and operating arrangements for the Peregian Digital Hub Director
Digital Hub
2 Continue implementation of Local Economic Plan with a focus Economic Development
on the priority sectors of rural enterprise, digital and sustainable Manager
tourism
3 Continue collaboration with Tourism Noosa on Sustainable Chief Executive Officer
Tourism Stakeholder Reference Group
Noosa Council | Operational Plan | Page 9
Section 10
THEME 4: LONG TERM PLANNING FOR NOOSA SHIRE
“Noosa Shire is well managed and sustainable”
No. Project Responsibility
1 Complete State interest review and community consultation for Director Environment &
draft new Noosa Planning Scheme Sustainable Development
2 Progress remaining matters associated with the Noosaville Property Manager
Foreshore Land Use Master Plan
3 Implementation of Noosa Transport Strategy priority actions Director Infrastructure
Services
4 Commence the Noosa North Shore Campground redevelopment Property Manager
5 Complete detailed Asset Management Plans Asset Planning Manager
6 Finalise Climate Change Adaptation Plan and initiate Director Environment &
implementation of actions Sustainable Development
Noosa Council | Operational Plan | Page 10
Section 11
THEME 5: EXCELLENCE AS A COUNCIL
“The Noosa Shire community is proud of its Council”
No. Project Responsibility
1 Complete the review of service levels for key Council services Executive Officer
2 Continue the development of the Tewantin Administration Director Executive
Building Master Plan Services
3 Continue the transition to Technology One Ci Anywhere Director Corporate
products Services
4 Continue to provide excellence in customer service through an Director Executive
increased number of online communication tools and channels Services
5 Undertake bi-annual Community Satisfaction Survey and Director Executive
review performance outcomes Services
6 Review Council’s Community Engagement Strategy and Director Executive
operations Services
7 Commence the Revenue Diversification Project and strategic Director Corporate
land review Services
Noosa Council | Operational Plan | Page 11
Section 12
Noosa Council | Operational Plan | Page 12 TIONNOD |_@_ | VSOON [*%)~