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                                                                                                                            General Committee Agenda
 A ATTACHMENT 1 -OPERATIONAL PLAN Q1 22/23
                                                                                                               14 November 2022, Attachment 1 to Item 8
Corporate Plan Theme – The Noosa Environment                                                                                                              Operational Plan 22/23
Corporate Plan Key Focus Operational Initiatives           Outcomes                                      Responsible          Update                                       Q1 status
Areas                                                                                                    Areas
1.1 Adopt an               Implement priority activities   Protection of the Shire’s natural             Environmental   Continue to refine the Shire’s vegetation         On track
overarching                from the Environment Strategy   environment and achievement of strategic      Services        mapping to improve environmental planning
Environment Strategy                                       environmental targets                                         and bushfire management.
                                                                                                                         As of July 2022, there are 400 Land for
                                                                                                                         Wildlife properties and 22 Voluntary
                                                                                                                         Conservation Agreement properties.
                                                                                                                         Ongoing investigation of land parcels for
                                                                                                                         acquisition under the environment levy.
                           Undertake Shire wide            Improved knowledge and management of          Environmental   EOI invited from potential contractors to         On track
                           Biosecurity Survey              invasive species in accordance with the       Services        help with the survey. Approx. 50 properties
                                                           Biosecurity Plan                                              to be targeted with surveys to be conducted
                                                                                                                         in November.
1.2 Revitalise the         Work with the Noosa River       Management of key threats to the Noosa        Co-chaired by   Review of the draft Noosa River Plan is           On track
Noosa River Plan           Stakeholder Advisory            River System and its Environmental and        CEO with MSQ/   underway. MSQ has presented proposed
                           Committee and Marine Safety     Social values                                 CEO/            regulations for anchoring, mooring and
                           Queensland to better manage                                                   Environmental   liveaboards on the Noosa River to the
                           the Noosa River                                                               Services        NRSAC, with public consultation on the
                                                                                                                         proposal expected before the end of 2022.

                           Continue to partner with the    Oyster beds in the Noosa River are rebuilt    Environmental   4 reefs have been constructed in the Noosa        On track
                           Nature Conservancy to           to improve habitat for fish and marine life   Services        River, which will soon be populated with
                           implement the Oyster Reef                                                                     oyster spats. Ongoing monitoring of the
                           Restoration Project in the                                                                    reefs will occur.
                           Noosa River
1.3 Implement              Implement the annual action     Reduce Council’s emissions                    Environmental   Capital plan for installation of solar & energy   On track
Council’s Zero             plan for the Zero Emissions                                                   Services        efficiencies across Council operations in
Emissions Strategy         Organisational Strategy                                                                       progress.
                                                                                                                         USQ Grant Battery Project underway.
                                                                                                                         Community Battery feasibility study
                                                                                                                         underway.
                           Develop the Emissions           Achievement of Council’s net zero             Environmental   Consultants engaged.                              On track
                           Reduction Offset Plan for       emissions target 2026                         Services        Draft report received.
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Section 2

Corporate Plan Theme – The Noosa Environment                                                                                                             Operational Plan 22/23
Corporate Plan Key Focus Operational Initiatives             Outcomes                                      Responsible         Update                                    Q1 status
Areas                                                                                                      Areas
                           Council’s operations                                                                            Final report expected end Oct 2022.
1.4 Adopt and              Continue to implement the         Continue to work with partners of pine and    CEO &           The last remaining plantation licences in     On track
implement the              Yurol Ringtail Forestry project   hardwood removal, revegetation and            Environmental   Yurol State Forest were surrendered in
following plans that                                         restoration in preparation for ultimately     Services        August for gazettal as National Park.
form part of our                                             transfers of all this land to National Park                   Pine and hardwood harvesting in Ringtail is
Environment Strategy                                                                                                       ongoing with expected closure by the end of
Biodiversity Plan,                                                                                                         the year weather dependant. These balance
Bushfire Management                                                                                                        areas of Ringtail will then transition to
Plan, Coastal                                                                                                              National Park.
Management Plan,                                                                                                           Ongoing revegetation by Greenfleet and
Flood Management                                                                                                           Noosa Landcare.
Plan, Koala
Conservation Plan,         Develop a new Noosa Waste         Achieve waste minimisation and diversion      Waste Services 2 workshops held with Council and 1 with       Behind
Waterways and              Strategy                          targets and support net zero emissions                       staff.                                         Schedule
Wetlands                                                     target                                                       Association/Business consultation
Management Plan,                                                                                                          commenced but a pause to public
Open space Plan,                                                                                                          consultation in line with corporate
Waste Reduction and                                                                                                       consultation rollout.
Recycling Plan.            Improved Flying Fox               Properly maintained flying fox                Environmental   Flying Fox Statement of Management Intent On track
                           Management process                infrastructure and continue to support the    Services        developed. Roost management plans for Kin
                                                             subsidy program for immediately                               Kin and Wallace Park also developed.
                                                             surrounding impacted residential areas                        External grant received to prepare a
                                                                                                                           management plan for the Kabara (Cooroy)
                                                                                                                           site.
                                                                                                                           Ongoing rollout of community support
                                                                                                                           through subsidy program.
                            Implement the Noosa              Clear prioritisation of resources towards     Environmental   Implement 22/23 FY ecological restoration     On track
                            Bushland Reserve Strategic       bushland management and active                Services        activities across Bushland Reserve Network
                            Management Plan and Fire         involvement of the community in the                           using internal and contract staff in
                            Management Plan                  restoration of degraded bushland areas                        accordance with Noosa Bushland Reserve
                                                                                                                           Strategic Management Plan.
                                                                                                                           Debrief on planned burn activities from
                                                                                                                           previous season and commence planning

Section 3

Corporate Plan Theme – The Noosa Environment                                                                                                          Operational Plan 22/23
Corporate Plan Key Focus Operational Initiatives         Outcomes                                    Responsible           Update                                    Q1 status
Areas                                                                                                Areas
                                                                                                                       for next year.
                                                                                                                       Further/continue audit and action on fire trail
                                                                                                                       network.
                            Modern Water Monitoring      Introduction of an overarching and          Environmental     An initial workshop conducted to discuss the On track
                            Program                      integrated data collection and water        Services          program with internal and external
                                                         monitoring program to improve our                             stakeholders.
                                                         understanding of our waterways across                         Further workshops are planned to focus on
                                                         the shire                                                     specific components of the program
                                                                                                                       including priority areas and actions for the
                                                                                                                       catchments, data management and
                                                                                                                       development of sub-catchment report cards.
                                                                                                                       Consultation in progress regarding the
                                                                                                                       deployment of real-time water quality
                                                                                                                       loggers and a public facing dashboard.
1.5 Reinforce our          Streetscape upgrade project   Improved management of Noosa’s public       Infrastructure    Council staff are engaging with in house      Behind
Noosa Design               implementation                areas and built environment to align with   Planning,         and external design advocates to embark       Schedule
Principles                                               the Noosa Design Principles and Noosa       Design &          on a series of guest speaker presentations
                                                         Style                                       Delivery, Civil   aimed at improving internal staff
                                                                                                     Ops (Civil        understanding of the Noosa Design
                                                                                                     Works & Mtce)     Principles, Noosa's point of difference,
                                                                                                     (Parks &          sustainable design practices and how these
                                                                                                     Gardens)          elements relate to Council’s role.
                                                                                                                       Initial scoping underway to update the
                                                                                                                       Noosa Design Principles including for
                                                                                                                       climate responsive design elements.
1.6 Manage                 Continue to implement best    Development outcomes aligned with the       Development       Continuing to ensure development              On track
development within         practice Development          environmental controls included in the      Assessment        applications are assessed against the
the Noosa Shire in         Assessment services that      Noosa Plan 2020                                               Noosa Plan for compliance with the
accordance with            deliver the strategic                                                                       outcomes sought.
Noosa's environmental      environmental outcomes                                                                      Engaging water quality and ecologists
outcomes                   committed to in the Noosa                                                                   where required to assist in the assessment.
                           Plan 2020
1.7 Plan our response      Community ZEN emissions       The Noosa Community is assisted to          Environmental     Consolidated community research to            On track
                                                                                                                       develop bespoke community education for

Section 4

Corporate Plan Theme – The Noosa Environment                                                                                                      Operational Plan 22/23
Corporate Plan Key Focus Operational Initiatives        Outcomes                                  Responsible          Update                                     Q1 status
Areas                                                                                             Areas
to climate change          project implementation       become zero net emissions by 2026         Services         emissions reduction.
                                                                                                                   Delivering monthly community forums
                                                                                                                   available for free on a range of topics.
                                                                                                                   Consolidating council education offerings in
                                                                                                                   partnership with school principles to
                                                                                                                   increase accessibility and promotion of
                                                                                                                   council’s established sustainability
                                                                                                                   programs.
                                                                                                                   Monthly Green networking event to build
                                                                                                                   capacity of environmental sector, green
                                                                                                                   businesses, and local green service
                                                                                                                   industry.
                                                                                                                   Developed informative flyer for businesses
                                                                                                                   outlining 10 things they can do to reduce
                                                                                                                   emissions and become more sustainable.
                           Coastal Hazards Monitoring   Improved understanding of coastal         Strategic Land   Integrated Coastal Monitoring Plan             On track
                                                        hazards through evidence-based            Use Planning     developed and initiated.
                                                        information and technology applications                    Grant funding from the State has been
                                                                                                                   obtained.
                                                                                                                   The first round of ETA lines, beach surveys
                                                                                                                   and remote sensing drone surveys have
                                                                                                                   been completed from June-Aug 2022. Next
                                                                                                                   round is planned for Nov 2022 and then
                                                                                                                   third round in May 2023.
                                                                                                                   MOU has been drafted with SCC to take
                                                                                                                   advantage of economies of scale at the
                                                                                                                   regional level.
                                                                                                                   Data Sharing Agreement with UniSC is
                                                                                                                   currently being drafted. COASTS Project
                                                                                                                   with UniSC/UQ/EOMAP has recieved grant
                                                                                                                   funding from SmartSatCRC and is waiting
                                                                                                                   for the Project Agreement to be approved
                                                                                                                   by legal team before commencing work.

Section 5

Implement Climate Change   Responds to Council’s climate change       Strategic Land   Regular meetings with CCRP – CRG                On track
Response Plan              emergency declaration and helps Noosa      Use Planning     CCRP Community Grants opened
                           Shire to adapt to and prepare for the                       Developing strong partnership with
                           potential effects of climate change over                    sustainability professional across SEQ in
                           time                                                        formation of regional climate alliance.
                                                                                       Forming a working group to revise and
                                                                                       update the Noosa Design Principles to
                                                                                       incorporate climate change considerations.
                                                                                       Working with videographers to document
                                                                                       polystyrene disaster to provide strong links
                                                                                       with climate risks and inform future
                                                                                       mitigation.
                                                                                       The Regional Climate Action Roadmap is
                                                                                       complete and final report being sent to
                                                                                       ESG/ET and we continue to partner with
                                                                                       SCC on joint website and industry, youth
                                                                                       and Indigenous engagement.
                                                                                       Two-year project with ANU on nature-based
                                                                                       solutions to flood risk has started.
                                                                                       Partnered with disaster management team
                                                                                       to acquire and build on Simtable and
                                                                                       Climate Wise Communities engagement
                                                                                       tools to educate community on bushfire and
                                                                                       flood preparedness.
                                                                                       Partnered with UQ on a coastal wetlands
                                                                                       restoration prioritisation study for
                                                                                       biodiversity resilience, flood resilience and
                                                                                       blue carbon.
                                                                                       Coordinating with DES on two air quality
                                                                                       sensors deployed in Noosa with real time
                                                                                       monitoring.
                                                                                       Discussions with UniSC and CSIRO
                                                                                       continue for heat risk assessment at both
                                                                                       Shire-wide and local scales.
                                                                                       Reviewing the scope for updating Noosa
                                                                                       River & Six Mile Creek Flood Studies with
                                                                                       AECOM and applying for Queensland
                                                                                       Reconstruction Authority grant funding for
                                                                                       updating the Flood Studies and Flood
                                                                                       Management Plan.

Section 6

Corporate Plan Theme – The Noosa Environment                                                                                                             Operational Plan 22/23
Corporate Plan Key Focus Operational Initiatives            Outcomes                                       Responsible         Update                                    Q1 status
Areas                                                                                                      Areas
                           Continue the implementation      Improved management of our bushland            Environmental   Conducted six prescribed burns totalling    On track
                           of Council’s Fire Management     reserves about fire and the                    Services        140ha within our Bushland Reserve Network
                           Plans and bushland reserves      implementation of a more proactive,                            using internal and contract staff. Numerous
                                                            specialised burning regime                                     other burns supporting and in collaboration
                                                                                                                           with other agencies. Further development,
                                                                                                                           increasing internal capacity with staff
                                                                                                                           training, materials and equipment.
                           Noosa Heads Main Beach           Improved management of shoreline               Asset           Working with consultant BMT to finalise       Behind
                           SEMP                             erosion in Noosa Main Beach and Noosa          Management      environmental permits.                        Schedule
                                                            River                                                          Sand pumping activities postponed due to
                                                                                                                           environmental conditions and timelines.
                           Coastal Reserve Management       Complete and initiate implementation of a      Environmental   Draft Eastern Beaches Foreshore               On track
                           Plan                             management plan for the eastern                Services        Management Plan completed, to go to
                                                            beaches to manage encroachments,                               Council for public consultation release in
                                                            accesses and works in the dunes                                November 2022.
                                                                                                                           Updated bushland condition mapping and
                                                                                                                           ecological restoration plans underway.
                                                                                                                           Draft encroachments policy in development.
                                                                                                                           Detailed mapping of encroachments in
                                                                                                                           Eastern Beaches Foreshore Reserve
                                                                                                                           underway.
                           Audit of Council’s electricity   Adequate and appropriate energy                Procurement     Consultant’s proposal received and revised.   On track
                           meters and assets                metering to ensure efficient costs and to
                                                            inform zero emissions decision-making
                           Landfill gas to power            Identify feasible options to optimise use of   Waste Services Draft legal review received and reviewing   On track
                           feasibility study                landfill gas extraction                                       strategy to engage with LMS on contract and
                                                                                                                          long term options.
                           Develop best practice waste      Increased community knowledge on               Waste Services Paused due to Health and Safety issues         Not
                           management marketing model       waste and recycling initiatives & increase                    taking priority.                               started
                           for waste reduction              diversion rates across multiple waste
                                                            streams

Section 7

Corporate Plan Theme – The Noosa Environment                                                                                                                   Operational Plan 22/23
Corporate Plan Key Focus Operational Initiatives               Outcomes                                     Responsible            Update                                      Q1 status
Areas                                                                                                       Areas
                           Polystyrene processing               Treatment and diversion of polystyrene      Waste Services Installed and running. Trial complete and           On track
                                                                waste from landfill                                        awaiting a full installation cost.
                           Household recycling                  Reduced contamination in recycle bins       Waste Services Paused due to Health and Safety issues              Not
                           decontamination                                                                                 taking priority.                                    started
                           Double grind green waste             Improved product quality                    Waste Services First batch of double grind with improved           On track
                                                                                                                           quality sold @$9/t circa 3000t. All sold to
                                                                                                                           single farmer with positive response.
                           Annual textile drive                 Increased recycling and reduction in        Waste Services Planning commenced.                                 On track
                                                                landfill



 Delivering Council Services

  Services                                     Service Activities                                        Responsible Areas
  Land & Habitat Conservation                  Bushland Reserve Management, Environmental                Environmental Services
                                               Partnership Programs, Pest Management, Environmental
                                               Management Services Land & Habitat Conservation


  Beaches & Coastal Foreshores                 Beach Management                                          Infrastructure Planning, Design & Delivery, Civil Operations (Civil
                                                                                                         Works & Maintenance), Civil Operations (Parks & Gardens)


  Canals & Waterways                           Technical Services, Maintenance & Operations              Infrastructure Planning, Design & Delivery, Civil Operations (Civil
                                                                                                         Works & Maintenance), Waste & Environmental Health,
                                                                                                         Environmental Services Branch

  Stormwater Drainage & Flood Mitigation       Stormwater Drainage Maintenance and Flood Mitigation      Civil Operations, Asset Management

  Waste & Resource Management                  Waste Management including Collections, Disposal,         Waste Services
                                               Recovery & Behaviour Change

Section 8

Corporate Plan Theme - The Noosa Community                                                                                                                  Operational Plan 22/23
Corporate Plan Key     Operational Initiatives         Outcomes                                         Responsible Areas     Update                                      Q1 Status
Focus Areas
2.1 Undertake          Implement priority activities   An effective framework to continue to improve    Community            Social services mapping underway,            On track
implementation of      from the Social Strategy        community wellbeing and cohesiveness             Development          calendar of 12-month volunteer workshops
the Noosa Social                                                                                                             underway (RU Ok workshops completed),
Strategy                                                                                                                     secured funding for CDO Recovery Officer
                                                                                                                             position.
                       Support the community with      Improved community outcomes through              CEO                  Awaiting the judgement from the hearing      On track
                       the intensity of usage of the   Council advocacy                                                      for Enforcement Orders against the quarry.
                       Kin Kin Quarry                                                                                        Investigation undertaken of a new camera
                                                                                                                             for future and better monitoring of quarry
                                                                                                                             operations.
                       Maintain our relationship       A positive and effective partnership built on    Director             Clear Acknowledgement of Country            On track
                       with the local indigenous       trust and respect                                Community            protocols developed and released to staff,
                       community                                                                        Services             First Nations Regional Creative Partnership
                                                                                                                             Project completed
                       Finalise and initiate           Understanding of housing challenges is widely    Director             Housing Needs Assessment complete.           On track
                       implementation of Housing       understood by the community and a range of       Environment &        Draft Housing Strategy shared with
                       Strategy                        initiatives are underway to address current      Sustainable          community for feedback. Final Housing
                                                       housing shortages                                Development          Strategy to be reported to future Council
                                                                                                                             meeting. Implementation plan to be
                                                                                                                             finalised with Housing Stakeholder
                                                                                                                             Reference Group.
2.2 Adopt and          Implement priority activities   Delivery of better social outcomes including a   Community            Developing and delivering Grow Your Arts On track
implement the          from the Cultural Plan,         cohesive resilient community, an active and      Development,         Workshops, RADF funding round opened,
following plans that   Community Health and            healthy community, an accessible diverse and     Community            range of opportunities delivered in the
form part of our       Wellbeing Plan and the Sport    affordable community                             Facilities,          library outreach program service (e.g.,
Noosa Social           and Active Recreation Plan                                                       Environmental        Hinterland playground), design of the new
Strategy - Cultural                                                                                     Health & Libraries   Mobile Library & Book Vending Kiosk
Plan, Community                                                                                         & Galleries          launched at Peregian.
Health and                                                                                                                   Stakeholder engagement undertaken for
Wellbeing Plan and                                                                                                           Stage 2 of Gallery Pre-Feasibility.
the Sport and                                                                                                                Non-Powered Water sports feasibility study
Active Recreation                                                                                                            underway, Master Planning projects for

Section 9

Corporate Plan Theme - The Noosa Community                                                                                                                Operational Plan 22/23
Corporate Plan Key    Operational Initiatives      Outcomes                                           Responsible Areas    Update                                        Q1 Status
Focus Areas
Plan                                                                                                                      NDSC and Cooroy Sports complexes being
                                                                                                                          progressed. Noosa Leisure Centre Needs
                                                                                                                          Assessment ITQ has been progressed.
                      Living Well Noosa            Increased community health and wellbeing           Community           Program in consultation and research           On track
                                                                                                      Development         phase. Launch November 2022.
                      Early literacy programs      Delivery of learning programs for children aged    Libraries &         Libraries have delivered-51x early literacy On track
                                                   0-5 and their families to improve early literacy   Galleries           (Storytime & Babes in Arms) programs with
                                                   outcomes                                                               643 attendees; 16 x school holiday and
                                                                                                                          outreach events with 288 attendees; and 2
                                                                                                                          Preschool visits.
                      Heritage Noosa Stage 3       Increase preservation and awareness of             Libraries &         Ongoing content development continuing         On track
                                                   Noosa’s heritage                                   Galleries           consistently.
                      Development of               Preservation of heritage sites                     Libraries &         Sites identified, ITQs being drafted.          On track
                      conservation management                                                         Galleries
                      plans for two additional
                      heritage sites
                      Undertake heritage studies   Implementation of recommendations from the    Libraries &              Ongoing research and analysis, moving          On track
                                                   Local Heritage Register Review to ensure best Galleries                towards next stage of project.
                                                   practice management and protection of Noosa’s
                                                   heritage sites
                      Develop scope of             Implementation of recommendations of the      Libraries &              Consultant retained and site visit             On track
                      remediation works for        Conservation Management Plan                  Galleries                undertaken.
                      Cooroy Butter Factory
                      brickwork
2.3 Implement the     New Mobile Library and       Accessible and contemporary outreach library       Libraries           Peregian Beach Kiosk installed and             Behind
Libraries Strategic   Community Outreach           services                                                               operational. Pomona Kiosk due to be            Schedule
Plan                  Service is implemented                                                                              installed early October however has been
                                                                                                                          damaged in transit to site – waiting for new
                                                                                                                          delivery date.
                                                                                                                          Vehicle Tender awarded in July 2021 –
                                                                                                                          advised supplier delays. Proposed delivery
                                                                                                                          date Nov/Dec.

Section 10

Corporate Plan Theme - The Noosa Community                                                                                                                     Operational Plan 22/23
Corporate Plan Key     Operational Initiatives       Outcomes                                             Responsible Areas     Update                                         Q1 Status
Focus Areas
2.4 Continue to        Progress the implementation   Strategic direction for the development and          Community            NDSC pathways and roads Civil project is        On track
support our            of the Master Plans for the   implementation of sport and recreation facilities    Facilities           awaiting grant funding approval to
community to           Noosa District Sports                                                                                   progress project further.
utilise Council        Complex and Cooroy Sports                                                                               ReGen project has feasibility study
controlled land and    Complex                                                                                                 currently underway with consultant to be
buildings through                                                                                                              completed by end of Nov.
formal tenure                                                                                                                  MacKinnon Drive project progressing,
arrangements                                                                                                                   tender received and funding options
                                                                                                                               reviewed, with report likely to council in
                                                                                                                               Oct.
                                                                                                                               Cooroy Sports Complex has some
                                                                                                                               preliminary concept designs done and
                                                                                                                               currently working through development
                                                                                                                               approval process.
                       Noosa Leisure Centre          Optimization of the use of the facility and          Community            Currently out for ITQ, with awarding of         On track
                       Options Study                 community needs are met                              Facilities           contract likely in November.
                       Wallace House Wood Borer      Preventative maintenance to ensure the               Property Branch      Discussing scheduling options with              On track
                       inspection                    structural integrity of the building                                      resident group.
                       Repaint Peregian Beach Surf   Preventative maintenance to ensure the whole         Property Branch      Painting completed.                             Completed
                       Clubhouse                     of life structural integrity and amenity of the
                                                     building
2.5 Plan and build     All-Abilities Playground      Increased interaction and inclusiveness making Infrastructure             Playground opened in May 2022.                  Completed
an iconic all          completed                     it easier for kids of all abilities to take part in fun Planning Design
abilities playground                                 and challenging outdoor play                            and Delivery
at Cooroy                                                                                                    Branch
2.6 Explore options    Pre-Feasibility Study Noosa   Options and scenarios for a new regional art         Director             Community engagement undertaken and             On track
for and investigate    Regional Gallery (Stage 2 &   gallery are analysed to assist Council in            Community            analysis complete, Gold Coast & Tweed
the feasibility of     3)                            deciding whether to proceed to a further stage       Services             Gallery site visits complete, preparation for
relocating the                                       in this project                                                           next milestone Councillor workshop (24
Noosa Regional                                                                                                                 Nov) underway.
Gallery

Section 11

Corporate Plan Theme - The Noosa Community                                                                                                                 Operational Plan 22/23
Corporate Plan Key      Operational Initiatives        Outcomes                                         Responsible Areas    Update                                        Q1 Status
Focus Areas
2.7 Plan for            Community Support              Improved system with customer privacy controls Noosa Community Replacement software chosen, procured,               On track
Noosa's aging           software upgrade               and requirements met                           Support         implemented, data migrated and nearing
demographic and                                                                                                       go-live Q2 2022 FY (pending completion of
support our health                                                                                                    testing).
and aged care
sectors
2.8 Maintain the        Review of Noosa Local          Increased local area capability for prevention   Director            Project delivery impacted by both COVID        Behind
ability to respond to   Disaster Management Plan       preparedness, response, and recovery in a        Infrastructure      and the Feb/March floods. The                  Schedule
disaster events                                        disaster                                         Services            Queensland Emergency Risk Management
(LDMP)                                                                                                                      Framework Assessment has been
                                                                                                                            completed. A DRAFT will be distributed to
                                                                                                                            the Noosa LDMG in mid-October for
                                                                                                                            comments. A decision log workshop will
                                                                                                                            then be held with all stakeholders following
                                                                                                                            the review period. The Final QERMF
                                                                                                                            Assessment is then to be submitted to the
                                                                                                                            LDMG. The QERMF Assessment
                                                                                                                            underpins the new Local Disaster
                                                                                                                            Management Plan (LDMP). A final DRAFT
                                                                                                                            of the LDMP is due for submission in mid-
                                                                                                                            October. This DRAFT will then go out for
                                                                                                                            review. It is anticipated to have the final
                                                                                                                            plan submitted and approved by the end of
                                                                                                                            the calendar year.
                        Support the community in       Increased community health and wellbeing         Director            Funding for Community Recovery Officer         Behind
                        the ongoing recovery efforts                                                    Community           delayed. Application successful, service       Schedule
                        from the 2022 Floods                                                            Services            level agreement signed and recruitment
                                                                                                                            underway. Existing staff continuing to
                                                                                                                            support community needs. Extensive work
                                                                                                                            underway in reconstruction.

Section 12

Delivering Council Services

   Services                           Service Activities                                           Responsible Areas
  Aged & Carer Support                Noosa Community Support Service                              Community Facilities
  Community Development               Community Planning & Support, Community Buildings &          Community Development, Property
                                      Facilities
  Cultural Development                Cultural Planning & Support, Visual Arts Venues &            Community Development, Community Facilities,
                                      Programs, The J Entertainment and Community Venue,           Libraries & Galleries
                                      Heritage protection & preservation
  Disaster Management                 Disaster Prevention, Preparedness, Response & Recovery       Infrastructure Services, Community Services

  Libraries                           Library Operations and Programs                              Library Services
  Lifeguards                          Provision of beach patrols and lifesaving support services   Property

  Local Laws & Public Safety          Local Laws Education & Compliance, Public Security –       Local Laws, Property
                                      Security Patrols & CCTV Monitoring (Public Areas), Permits
                                      - Use of public land for commercial and community
                                      activities
  Pathways, Boardwalks & Recreation   Pathways & Boardwalks, Noosa Trail Network                   Civil Operations (Parks & Gardens), Environmental Services (Natural
  Trails                                                                                           Areas)
  Public Amenities (Toilets)          Maintenance & Operations                                     Building & Facilities, Civil Operations, Parks & Gardens, Waste &
                                                                                                   Environmental Health, Property
  Public Health                       Public and Environmental Health                              Environmental Health
  Public Lighting                     Maintenance & Operations                                     Civil Operations (Civil Works & Maintenance) (Parks and Gardens),
                                                                                                   Building & Facilities (electrician)

  Recreation Parks                    Maintenance & Operations                                     Civil Operations (Parks and Gardens) (Bridge Crew), Community
                                                                                                   Facilities


  Sport & Recreation                  Planning, Programs & Support, Sporting fields and facilities, Community Development, Property, Civil Operations (Parks &
                                      Noosa Aquatic Centre, Noosa Leisure Centre                    Gardens), Community Facilities, Building & Facilities

Section 13

Corporate Plan Theme – The Noosa Economy                                                                                                                Operational Plan 22/23
Corporate Plan Key    Operational Initiatives         Outcomes                                    Responsible       Update                                            Q1 status
Focus Areas                                                                                       Areas
3.1 Implement the     Implement priority activities   Broadening of the economic structure that   Economic          Ongoing implementation of priority actions in     On track
Noosa Economic        from the Economic               de-risks Noosa’s exposure to economic       Development       Economic Development Strategy.
Plan Development      Development Strategy to         shocks and increased job opportunities
Strategy              build the resilience of                                                                   •
                      Noosa’s traditional sectors
                      and continue to build
                      capacity in growth sectors
                      that diversify the economy
3.2 Provide support   Develop and implement a     A holistic approach to the management of        Economic          Project Governance-Project Control Group          On track
for a sustainable     Destination Management Plan tourism and implemented and clear               Development       established (EOI); External Reference Group
tourism sector                                    direction for managing Noosa as a                                 established (EOI); and Internal Reference Group
                                                  destination is established                                        established (ET).
                                                                                                  Economic          Process implementation-Procurement Processes      Behind
                                                                                                  Development       Completed and Consultants appointed;              Schedule
                                                                                                                    Implementation Process Framework incl.
                                                                                                                    Product Audit and Dashboard (ongoing), AIR
                                                                                                                    DNA (ongoing), Demand profile (ongoing),
                                                                                                                    Noosa Values and Positioning (rescheduled to
                                                                                                                    Q2 and Q3).
                                                                                                                    Grant Application ($150k) submitted to DTIS
                                                                                                                    Eco-Accreditation Program (DMP Environmental
                                                                                                                    Stewardship).


                      Continue to support local    Increased participation and engagement of CEO/Economic Building business eco-systems                     On track
                      businesses and collaborative business associations                     Development
                      arrangements e.g., Business                                                         Business Round Table-Meeting # 2 considered
                      Round Table                                                                         proposed Adopt a Worker Program (30 x local
                                                                                                          businesses, identified for pilot program); 2032
                                                                                                          Olympic Games potential, opportunities tabled for
                                                                                                          consideration.
                                                                                                          NBN Collaboration-Improved understanding of
                                                                                                          existing NBN capability in the shire, beyond

Section 14

Corporate Plan Theme – The Noosa Economy                                                                     Operational Plan 22/23
Corporate Plan Key   Operational Initiatives   Outcomes   Responsible   Update                                              Q1 status
Focus Areas                                               Areas
                                                                        residential grade services; Future actions agreed
                                                                        are Joint promotion of Business Fibre Initiative
                                                                        (free connection-to-premise Enterprise Ethernet
                                                                        to eligible Noosa businesses); and Digital
                                                                        Connectivity Summit in Noosa, in partnership
                                                                        with NBN.
                                                                        Advance Queensland International Speaker
                                                                        Series-Two sessions on the 'Future of Work' by
                                                                        futurist Gary Bolles facilitated (Noosa Business
                                                                        Community x 20 and SC High School Careers
                                                                        Counsellors).
                                                                        MOU - University of Sunshine Coast-MOU
                                                                        signed by CEO; Working Group Established;
                                                                        Presentation to Leadership Team; Site Visit Q2.
                                                                        Data and Research-Economy Id initial delivery of
                                                                        economic briefings, articles, and analysis to
                                                                        assist council to understand key insights and
                                                                        impacts from the 2021 Census.
                                                                        Sponsorships
                                                                        Sunshine Coast Business Awards
                                                                        23 x Noosa finalists in 2022 Awards, up 32% (or
                                                                        7 finalists) on previous year; Awards Ceremony
                                                                        planned in Q2.
                                                                        Noosa Biosphere Summit 2022
                                                                        Supporting a focus on Noosa’s Agriculture and
                                                                        Food Production Sectors; Summit planned for
                                                                        Q2.
                                                                        Manufacturing Partnership
                                                                        Pilot partnership SC Manufacturing Excellence
                                                                        Forum (MEF) to deliver a dedicated
                                                                        manufacturing cluster and benefits package to
                                                                        Noosa manufacturing businesses.

Section 15

Corporate Plan Theme – The Noosa Economy                                                                                                              Operational Plan 22/23
Corporate Plan Key        Operational Initiatives         Outcomes                                  Responsible   Update                                              Q1 status
Focus Areas                                                                                         Areas
3.3 Develop programs      Continue to progress           Increased talent pipeline and technology   Economic      Priority ED Projects                                On track
to foster growth in key   council’s Industry             that support all sectors                   Development
industry sectors by       Development Program across                                                              Green Economy-Final report presented to
working                   priority sectors focusing on                                                            Council; further feasibility/policy studies to be
collaboratively           digital, education and                                                                  undertaken on Green Professional Services,
                          Training and rural enterprise.                                                          Ecotourism, and Climate Tech.; 4 x Green Drinks
                                                                                                                  (60 x attendees).

                                                                                                                  Digital Connectivity-Preliminary research
                                                                                                                  including focus groups and audit of
                                                                                                                  broadband/teleco, infrastructure (and supply)
                                                                                                                  completed; Final report Q2.

                                                                                                                  Industrial and Employment Activation Plan-ITQ
                                                                                                                  prepared; Aligned to Employment Land Review.

                                                                                                                  Innovation Precinct-3 x potential anchor tenants
                                                                                                                  identified (a biotech service provider, software
                                                                                                                  conglomerate and popular co-working brand);
                                                                                                                  Visited Brisbane’s Translational Research
                                                                                                                  Institute, visited with Stockwell to view a best
                                                                                                                  practice shared biotech facility.

                                                                                                                  Future Skills Learning Hub-Study completed;
                                                                                                                  Next steps under development.

                                                                                                                  Food and Agriculture Development Plan-
                                                                                                                  Stakeholder Engagement ongoing; Draft plan
                                                                                                                  development.

3.4 Support the           Support technology              Acceleration of business and employment   Economic      Peregian Digital Hub                                On track
growth of our             initiatives - including the     growth                                    Development
education and             Peregian Digital Hub                                                                    Digital/Tech Industry Development-7 x meetups
research sector                                                                                                   (Coding from Beach, Screen, Reboot;
                                                                                                                  Manufacturing Excellence Forum) facilitated in

Section 16

Corporate Plan Theme – The Noosa Economy                                                                                                 Operational Plan 22/23
Corporate Plan Key   Operational Initiatives   Outcomes                                Responsible   Update                                              Q1 status
Focus Areas                                                                            Areas
                                                                                                     Q1; Digital product development activities
                                                                                                     undertaken for The Path creative Accelerator
                                                                                                     Program, the Refinery (with SCRC), Big Chats
                                                                                                     (with SC Creative Alliance); Music production
                                                                                                     and podcasting creative residencies hosted as
                                                                                                     part of RADF-supported Digital Creatives
                                                                                                     program; 12 x SC-based Sportstech companies
                                                                                                     attended Sportstech industry workshop in
                                                                                                     collaboration with the State Gov SportX division
                                                                                                     and curated by the Hub.

                                                                                                     Digital Hub Development Programs-63 x Talent
                                                                                                     Development events completed; 40 x school
                                                                                                     students participated in 16 x Cadetship classes
                                                                                                     including Design & Web Development, Inventor
                                                                                                     Club; 70 x school students participated in 11
                                                                                                     School Holiday Workshops over September
                                                                                                     including 3D design/printing, Python Coding and
                                                                                                     Robotics (2 sessions).


                                               Expansion of Peregian Digital Hub and   Economic      PDH Priority Projects                               On track
                                               rollout of the FireTech program         Development
                                                                                                     Firetech Connect ROP Panel (12 x bushfire
                                                                                                     technology providers) formed to deliver a
                                                                                                     program of trials over the next 2 years; First
                                                                                                     ‘Pano’ bushfire detection cameras live on Mt
                                                                                                     Tinbeerwah. Second cameras to be installed on
                                                                                                     Black Mountain in Q2; Uncrewed ground vehicle
                                                                                                     systems trial at the Ringtail quarry site. System
                                                                                                     set to double the Firetech Robotics Range and
                                                                                                     extend 5G cellular connectivity into blackspots
                                                                                                     during an emergency; Approval received from
                                                                                                     the Civil Aviation Safety Authority (CASA) to
                                                                                                     proceed with Fire Air Traffic Management trial
                                                                                                     (use of drones during a bushfire event).

Section 17

Corporate Plan Theme – The Noosa Economy                                                                                                       Operational Plan 22/23
Corporate Plan Key   Operational Initiatives         Outcomes                                 Responsible    Update                                            Q1 status
Focus Areas                                                                                   Areas


                                                                                                             Digital Hub 2-Design/Construct contract was
                                                                                                             awarded to Carfax; Design phase of the Hub
                                                                                                             expansion project and construction has begun on
                                                                                                             the new Data Lab facilities. Completion date Q3
                                                                                                             (late February 2023.




Delivering Council Services


Services                     Service Activities                                                 Responsible Areas
Economic Development         Economic Development, Operation of the Peregian Digital Hub as     Economic Development
                             part of a wider digital and technology sector growth agenda

Section 18

Corporate Plan Theme - Long Term Planning for Noosa Shire                                                                                                  Operational Plan 22/23
Corporate Plan Key    Operational Initiatives           Outcomes                              Responsible Areas     Update                                                 Q1 Status
Focus Areas
4.1 Adopt a new Town Continue to monitor and            Land use and development              Director             Working through proposed amendments with the            Behind
Planning Scheme      review as required through         outcomes are aligned with the         Environment &        State. Housing inclusionary zoning causing delays.      Schedule
                     amendments to the Noosa            strategic intent of Noosa Plan        Sustainable          Likely to be put to Council before end of 2022.
                     Plan to ensure its application                                           Development
                     continues to achieve
                     strategic objectives for
                     sustainable development
                      Continue rollout of Place         Measured improvement in               Director             Place score data analysed. Internal stakeholder         Behind
                      Making project including          liveability through planning, design, Environment &        workshop held.                                          Schedule
                      identification of a pilot place   and management of public spaces Sustainable
                      for the place program                                                   Development
4.2 Implement an       Continue to implement         Transport options contribute             Director             Operational activities ongoing - Free Holiday Buses,    On track
integrated Transport   priority activities from the  positively to a strong economy, the      Infrastructure       Free Weekend Buses, Flexi Link Cabs, Council
Strategy that          Noosa Transport Strategy      health and wellbeing of the              Services             Cabs, Schools Program, Community programs,
encourages alternative                               community and a low carbon future                             Transport Planning activities in coordination with
transport usage and                                                                                                Translink.
reduces our            Integrated transport and Land Planning for future transport and        Strategic Land Use   Project needs have been scoped in combination with On track
dependence on          Use modelling                 traffic infrastructure requirements      Planning             Infrastructure Planning & Design.
private motor vehicles                               supports future development
                      Implement the Walking and         Facilitation of walking and cycling   Infrastructure       413m of pathway delivered this financial year and        On track
                      Cycling Strategy                  for transport, recreation, health,    Planning, Design &   2541m under construction.
                                                        and tourism                           Delivery             Infrastructure delivery is on track.
                                                                                                                   Accepting end of trip facilities which are being
                                                                                                                   delivered only in coordination with existing capital
                                                                                                                   projects. This includes priority infrastructure projects
                                                                                                                   listed in the NCWSIP. Actions listed to encourage
                                                                                                                   increased participation are underway with a focus on
                                                                                                                   school age education and training.
                                                                                                                   Council is partnering with private industry to deliver
                                                                                                                   e-bike guided rides and other media to encourage
                                                                                                                   use.
                      Noosa Hinterland recreation       Increased recreational                Environmental        Trail Masterplan implementation plan underway.          On track
                      trails upgrade/implement          opportunities and improved multi      Services,            Trail asset management plan underway.

Section 19

Corporate Plan Theme - Long Term Planning for Noosa Shire                                                                                               Operational Plan 22/23
Corporate Plan Key   Operational Initiatives       Outcomes                              Responsible Areas     Update                                                   Q1 Status
Focus Areas
                     Noosa Trails Master Plan      use trails and linkages within the    Infrastructure       Trail 5 upgrade under construction and Trail 7 creek
                     informed by an Audit of the   trails network                        Planning, Design &   crossing upgrade program being scoped.
                     trail network                                                       Delivery.
                     Pathways expansion            Improved access and connectivity      Infrastructure       413m of pathway delivered this financial year and         On track
                                                   within the shire                      Planning, Design &   2541m under construction.
                                                                                         Delivery             Infrastructure delivery is on track. Accepting end of
                                                                                                              trip facilities which are being delivered only in
                                                                                                              coordination with existing capital projects. This
                                                                                                              includes priority infrastructure projects listed in the
                                                                                                              NCWSIP. Actions listed to encourage increased
                                                                                                              participation are underway with a focus on school
                                                                                                              age education and training.
                                                                                                              Council is partnering with private industry to deliver
                                                                                                              e-bike guided rides and other media to encourage
                                                                                                              use.
                     Support free weekend buses    Incentivised public transport and   Infrastructure         Free weekend bus trial in progress.                       On track
                                                   reduced traffic congestion          Planning, Design &     Consultation and review in progress.
                                                                                       Delivery
                     Noosa Woods Ferry Jetty       Investigation of the Noosa River as Infrastructure         Not yet commenced.                                        Not
                     investigation                 a means of public transportation    Planning, Design &                                                               started
                                                   and increased access to the Noosa Delivery
                                                   Woods
                     Car Park Management           Improved travel information and       Infrastructure       Consultant procurement in progress.                       On track
                     Technology Trial              parking management through            Planning, Design &
                                                   innovative, intelligent parking and   Delivery
                                                   access control systems
                     Undertake feasibility         Increased accessibility and           Infrastructure       In consultation phase with DTMR for overarching           On track
                     assessments for transit       contribute to a more sustainable      Planning, Design &   transport strategy in the region.
                     HUBS Noosa Civic and          transport system                      Delivery
                     Cooroy
                     Noosa Heads Multi Modal       Increased use of public transport     Infrastructure       Concept layouts and traffic modelling in progress.        On track
                     facility design               and other sustainable modes of        Planning, Design &

Section 20

Corporate Plan Theme - Long Term Planning for Noosa Shire                                                                                               Operational Plan 22/23
Corporate Plan Key     Operational Initiatives       Outcomes                              Responsible Areas      Update                                                Q1 Status
Focus Areas
                                                     transport                             Delivery

                       E mobility trial              Understand the physical and        Infrastructure           Pending completion of Qld Gov Personal Mobility         On track
                                                     regulatory requirements and issues Planning, Design &       Devices legislation update ahead of further activities.
                                                     associated with the use of e-      Delivery
                                                     mobility devices across the shire
4.3 Implement the      Undertake non powered water Delivery of land use outcomes           Community Facilities Consultant currently working on feasibility study with On track
Noosaville Foreshore   sports feasibility study    identified in the Noosa Foreshore                            a few to complete in Nov 2022.
Land Use                                           Land Use Master Plan
Management Plan
4.4 Ensure effective   Develop the new Noosa         Council's long-term vision and        CEO                   ITQ procurement process to engage consultant       On track
service planning       Council Corporate Plan        strategic direction established and                         undertaken and contract awarded. Consultation to
processes are in place                               incorporated into the new                                   occur in October and early November with the CP to
                                                     Corporate Plan                                              be finalised late Nov 22.
                       Corporate review              Increased organisational              CEO                   Organisational realignment work completed and          On track
                                                     efficiencies and organisational                             undergoing executive consultation for briefing to
                                                     capability                                                  council
                       Progress the implementation   Optimisation of landfill, control     Waste Services        Fill plans complete and under Council review.          On track
                       of the Noosaville, Eumundi    leachate and emissions capture                              Tracking sheet draft complete.
                       Road Landfill Master Plan
                       Landfill Treatment Options    Optimisation of site operations and Waste Services          2 projects loaded onto COMSEQ portal, including a      On track
                       Plan                          incorporation of various treatment                          waste precinct. RRA extended clearing permit
                                                     options to maximise life of landfill                        application in process. Reviewed planning
                                                     site                                                        constraints outside the RRA expansion for the
                                                                                                                 precinct/site and now looking to tender out options
                                                                                                                 plan.
4.5 Develop and        Note: To be considered in the To measure the environmental,      CEO                      KPI’s to be developed and included in the new          Not
report on community    development of the new        social, and economic health across                          Corporate Plan.                                        started
sustainability         Corporate Plan                communities
indicators

Section 21

Corporate Plan Theme - Long Term Planning for Noosa Shire                                                                                             Operational Plan 22/23
Corporate Plan Key      Operational Initiatives      Outcomes                             Responsible Areas     Update                                                Q1 Status
Focus Areas
4.6 Meet the principles Ongoing Support of the       A community led framework that       Environmental        Council has partnered with NBRF to erect temporary On track
of the UNESCO Man Noosa Biosphere Reserve            meets the balance between            Services             electronic signage and deliver a media campaign to
in the Biosphere        Foundation                   environment and sustainable                               increase community awareness of koala safety and
Program                                              human development                                         vehicle strikes for those months that koalas are busy
                                                                                                               moving about the landscape.
                                                                                                               Council is in the planning stage of other biosphere
                                                                                                               projects.

4.7 Establish           Finalise development of      Asset management objectives are      Asset Planning       Draft plan developed, currently finalising data,       Behind
functional Asset        asset management plans for   met, and full suite of Asset                              expected to be presented to December round of          Schedule
Management Plans        major asset classes by       Management Plans completed                                Council meetings.
for all Council asset   completing the Parks and
classes                 Playgrounds AMP

                        Complete a Cemetery          Maximise use of existing cemetery    Community            Future planning of cemetery sites underway.            On track
                        Management Plan              sites and plan for future cemetery   Development
                                                     needs

4.8 Undertake long      Bridge Renewal Program       Replacement and upgrading of         Infrastructure       Wahpunga Bridge completed. Finalising contractual      On track
term financial                                       bridges to improve the road          Planning, Design &   matters.
sustainability planning                              network and to deliver economic      Delivery             Cooroy Belli Creek Bridge - construction
incorporating Asset                                  benefits and improved asset                               commenced.
Management Plan                                      management                                                Lawnville Bridge - grant submission successful at
outcomes                                                                                                       80% funding.

                        Asset management renewal     Maintenance of assets to required    Asset Planning       Condition assessments currently being undertaken       On track
                        program                      standards and achievement of                              on Council’s major assets, buildings, bridges, roads
                                                     sustainable outcomes in safety,                           and stormwater. Renewal programs also underway
                                                     minimising lifecycle, and project                         incl. reseal, bridge renewals.
                                                     delivery costs
                        Noosa Heads Noosa Parade     Improve community connectivity       Infrastructure       Project on track for completion end of November        On track
                        Corridor storm water         and create a collective vision.      Planning, Design &   2022, subject to weather.
                        drainage upgrade             Foster successful social networks    Delivery
                                                     and benefit multiple stakeholders

Section 22

Delivering Council Services

   Services                            Service Activities                                         Responsible Areas
   Development Services                Development Assessment and Compliance, Building and        Development Assessment Building and Plumbing
                                       Pool Compliance, Plumbing Services

   Asset Management                    Under development                                          Asset Management
   Cemeteries                          Maintenance & Operations                                   Environmental Health
   Council Buildings                   Under development                                          Buildings & Facilities
   Council Property Management         Under development                                          Property
   Cultural Development                Cultural Planning & Support, Visual Arts Venues &          Community Development Libraries & Galleries
                                       Programs, The J Entertainment and Community Venue,         Community Facilities
                                       Heritage protection & preservation

   Infrastructure Planning, Design &   Under development                                          Infrastructure Planning, Design & Delivery
   Delivery
   Land Use Planning                   Land Use Planning                                          Strategic Land Use Planning
   Road Network                        Sealed Roads, Gravel Roads, Bridges, Road                  Civil Operations Branch (Civil Works & Maintenance)
                                       Landscapes and Mowing, Car Parks
   Traffic & Transport                 Traffic Management & Operations, Public Transport          Infrastructure Planning, Design & Delivery
                                       Infrastructure & related programs, Noosa North Shore Ferry Civil Operations (Civil Works)
                                                                                                  Property Branch

Section 23

Corporate Plan Theme – Excellence as a Council                                                                                                                Operational Plan 22/23
Corporate Plan Key     Operational Initiatives Outcomes                                     Responsible Areas     Update                                                     Q1 Status
Focus Areas
5.1 Maintain a focus   Review Council’s To review standards of customer service and         Director Executive   Project being scoped, planned commencement Dec 22.          Not
on excellence in       Customer Service deliver improved customer service aligned to        Services                                                                         started
Customer Service       Charter          community expectations
and improved
service delivery
5.2 Maximise           Continue to           To facilitate economic growth and in           Property             Planning, investigation, and analysis work to commence      Not
financial              investigate           consideration of alternative revenue sources                        early in the 2023 calendar year.                            started
opportunities for      industrial land
Council land           development
holdings for the       opportunities
purpose of
maximising non-rate
revenue
5.3 Further develop    Continue the        Integration of council’s systems to streamline   ICT                  Progressing the implementation of new animals,              Behind
systems to promote     transition to T1 Ci operations, increase flexibility, increase                            infringement, and debtor systems with a planned go-live     Schedule
continuous             Anywhere for        productivity, and cost efficiencies                                   in April 2023 including online animal registration.
improvement            Council’s                                                                                 Implementation was delayed due to resignation of the
                       enterprise                                                                                ICT Program Coordinator and an ICT Analyst. However,
                       management                                                                                Council is still the first in Australia to undertake the
                       system                                                                                    staged transition to the newer CI Anywhere version of
                                                                                                                 TechnologyOne property and rating systems.
5.4 Embed corporate    Employee              Increased employee satisfaction                CEO                  Detailed survey postponed to early 2023.                    Not
values into the        satisfaction                                                                                                                                          started
organisational         survey
culture
5.5 Improve online     Review customer       Increased customer satisfaction                ICT, various         Work to integrate customer requests and Cleanaway           Behind
customer interface     service systems                                                      branches             waste systems, and the Snap Send Solve mobile               Schedule
services               and processes                                                                             application was delayed due to resignation of the ICT
                                                                                                                 Program Coordinator and ICT Analyst and is not
                                                                                                                 expected to complete until late 2022.
                                                                                                                 Online portals for rates, debtors and applications are in
                                                                                                                 the CI Anywhere project with planned completion late
                                                                                                                 2023.

Section 24

Corporate Plan Theme – Excellence as a Council                                                                                                              Operational Plan 22/23
Corporate Plan Key      Operational Initiatives Outcomes                                    Responsible Areas     Update                                                     Q1 Status
Focus Areas
5.6 Continue to meet    Implement             Prudent financial management to achieve       All Departments      Financial performance year to date for Q1 remain in line    On track
or exceed all           Council’s long        sustainable outcomes                                               with budget targets at this stage.
statutory financial     term financial
ratios and key          sustainability
operational targets     policy
5.7 Ensure that         Develop and        Increased job satisfaction and the attraction    People & Culture     Elements of employee attraction and retention strategy      On track
workforce planning is   implement an       and retention of talented people                                      under review/development including employer of choice;
in place across the     employee                                                                                 shaping and embedding the new culture and values;
organisation            attraction and                                                                           remuneration policy; and employee recognition.
                        retention strategy
5.8 Improve and         Implement the         Ensure the provision of a safe workplace      People & Culture     WH&S System Plan implementation progressing.                On track
maintain the safety     WH&S System                                                                              External audit of WH&S to commence in October.
and wellbeing of        Plan
employees
5.9 Enhance             Finalise and          Increased community engagement and            Communications       Draft framework delayed due to ill health of the            Behind
opportunities for the   implement the         improved decision making and outcomes for     & Community          consultant. A workshop planned in October was               Schedule
community to            Community             the community                                 Engagement           cancelled due to public holiday for Queen’s death.
engage with the         engagement                                                                               New Cr workshop planned for 10/11/22 to review draft
council and ensure      Strategy and                                                                             framework.
CE best practice is     Framework
embedded in Council     Undertake             Opportunity for community input into budget   Community            Discussion with Financial Services planned for mid-         On track
operations              2022/23 Budget        priorities                                    Engagement/          November to discuss engagement options.
                        Engagement                                                          Financial Services
                        Process
5.10 Ensure that        Continue         Compliance with legislative obligations            Finance /            Business activities budget and pricing structure set for    On track
Council business        management of                                                       Waste Services,      the 2022/23 financial year in line with full cost pricing
activities remain       financial                                                           Property             principles.
competitive and         performance in                                                                           Financial performance year-to-date is in line with budget
profitable              2022/23 and                                                                              targets.
                        ensure full cost
                        pricing outcomes
                        are targeted as

Section 25

Corporate Plan Theme – Excellence as a Council                                                                                                           Operational Plan 22/23
Corporate Plan Key    Operational Initiatives Outcomes                                   Responsible Areas     Update                                                    Q1 Status
Focus Areas
                      part of 2022/23
                      budget price
                      settings
                      Undertake an      Increase operational resilience including        Director             Covid 19 management currently in low response phase        Behind
                      evaluation of     operational and financial resilience             Community            with minor spikes. Preparing for potential new wave in     Schedule
                      Council’s                                                          Services             Dec 22/Jan 23 then return to low response requirement.
                      response to the                                                                         Evaluation may be able to then commence post Feb
                      COVID-19                                                                                2023.
                      pandemic
                      including its
                      impact on council
                      Review internal       Improved management of risks and the most    CEO                  Internal Audit Model under review.                         Behind
                      audit model           optimal, cost-effective function                                                                                             Schedule


5.11 Ensure that      Undertake annual Increase awareness of responsibilities and        All Directors        BCPs are now regularly discussed in Council’s              On track
Business Continuity   scenario testing test and improve procedures in BCPs to                                 Emergency Operations Team (EOT) meetings as part of
Plans are developed   of BCPs          manage business disruptions in the event of                            Council’s crisis management function. Subsequently,
and tested                             a disaster or unexpected catastrophe                                   BCPs are formally recognised in the EOT Charter and
                                                                                                              Council’s Master BCP Testing Schedule which was
                                                                                                              endorsed in July 2022 by EOT and the Executive Team
                                                                                                              (ET).
                                                                                                              An Actual Event trigged the Payroll Branch to test their
                                                                                                              BCP and subsequently they will be reporting on their
                                                                                                              findings to the EOT and ET in October 2022.


5.12 Strengthen       Finalise review of Compliance with legislative and ethical         Director Executive   On 21 July 2022, Council adopted a new Governance          On track
Council’s             governance         obligations to optimise council’s performance   Services             Framework which has been published on Council’s
governance            arrangements and                                                                        website. Implementation via training and awareness of
framework and         implement                                                                               the Framework is now underway by the Governance
develop leadership    recommendations                                                                         Branch.
potential             for improved                                                                            Recommendations from 2021 Governance review
                      service delivery                                                                        progressively being implemented including further

Section 26

Corporate Plan Theme – Excellence as a Council                                                                                                                Operational Plan 22/23
Corporate Plan Key   Operational Initiatives Outcomes                                        Responsible Areas     Update                                                      Q1 Status
Focus Areas
                                                                                                                  considerations for Governance Branch resourcing and
                                                                                                                  technology solutions.


5.13 Embed risk      Continue to           Improved organisational ability to identify and   Director Executive   On 15 September 2022, Council adopted the new                On track
management           implement the         manage risks                                      Services             Enterprise Risk and Opportunity Management Policy
practices into       ERM Framework                                                                                which has been published on Council’s website and
decision making                                                                                                   Council’s Executive Team endorsed the Risk and
processes                                                                                                         Opportunity Management Framework. Prior to adoption,
                                                                                                                  both documents were reviewed by Council’s Audit and
                                                                                                                  Risk Committee in August 2022.
                                                                                                                  As part of implementation, the Governance Branch will
                                                                                                                  commence training and awareness for all staff.


                     Development of a Provision of a clear and standardised                  Procurement          Concept framework has been reviewed by Council               On track
                     Contract         approach to managing and administering                                      Executive, and officers have commenced the
                     Management       contracts                                                                   development of the framework and supporting
                     Framework                                                                                    documentation, training guides, website, etc.

                     Development of        To improve sustainability outcomes by         Procurement              Expert sustainable procurement consultants have been         On track
                     Sustainable           considering the total cost of procurement                              engaged to commence work to develop the framework.
                     procurement           including environmental, social, and economic                          Over the next quarter, consultant will undertake a current
                     framework             impacts                                                                state assessment, benchmarking and stakeholder
                                                                                                                  engagement to identify optimal approach for Council.

Section 27

Delivering Council Services

 Services                       Service Activities                                   Responsible Areas
 Customer Service               Customer service                                     Customer Service
 Governance                     Governance                                           Governance Branch
 Financial & Revenue Services   Financial Services, Revenue Services                 Financial Services Revenue

 People & Culture               Human Resource Management, Payroll, Workplace        People and Culture
                                Health and Safety
 Procurement                    Purchasing and contracts                             Procurement
 Fleet                          Fleet Management & Operations                        Procurement
 Holiday Parks                  Holiday Parks Contract Management & Administration   Property

 ICT                            Under development                                    ICT
 Elected Council                Elected Council Operations                           CEO
 Records                        Under development                                    Records

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