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2018-12-11 S&O Agenda - Attachment 1 to Item 16 - Road Infrastructure Asset Management Plan
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Enquiries/complaints (free holiday No defined level of service –
bus etc.) generally within 5 business days
SERVICE DELIVERY MODEL
The service is internally provided and managed other than for some contract services such as the free holiday
bus, maintenance of traffic lights etc.
KEY SERVICE METRICS
Measure Metric Benchmark Comparison
Measure of effectiveness in managing traffic congestion TBA Difficult to benchmark
- percentage of intersections within arterial road
network exceeding degree of saturation:
- Roundabout (SIDRA DOS 0.85).
- Stop/Give Way (SIDRA DOS0.80)
- Signalised (SIDRA DOS0.90)
PERFORMANCE MEASURE
Service Indicator Performance Measure Methodology
Traffic Management Satisfaction Noosa community Community satisfaction mean
satisfaction mean rating performance rating from the LGAQ
score compared to the State 2017 Community Satisfaction
mean rating score (out of Tracking Survey for Provincial areas
optimum rating of 5). for:
NSC mean State mean Theme: Basic Services &
rating (2017 rating (2017) Infrastructure
3.60 3.45 Function: Traffic Management
Asset Management Plan: Roads Infrastructure Page 36
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