Operational Plan 2023-24 Q3 Quarterly Reporting

Yeah and the time the way again now yeah and the time factor. Yeah because it was to the 30th of March, first of March so at that time when this was the comments were made that's was the status you know thank you yeah okay so then just to talk about the key performance measures so there are a number of measures that we reported over the years in and they cut across our people our you know our customers and other systems and processes we are currently reviewing our performance measures there are a number of measures that are in the Corporate Plan which we're refining and we've done work recently to review all of our service profiles and focus on looking at the efficiency and effectiveness measures for the different services of Council and those service profiles will come before Council along with the budget because that's normally when we report them we've got we've kind of got two extremes we've got the Corporate Plan measures which we're refining and then we've got the service measures and then the next focus is really clearly looking at the operational ones so making sure that we've got alignment of the measures the there is an initiative in this operational plan which is actually the development of the performance measurement framework which is in progress and that also includes looking at all of our performance measures it's quite a lengthy process to do this and we're also looking at the development and implementation of a new system corporate reporting system again that's taking time to develop. So it is work in progress but I did want to just bring to your attention we added four additional measures and they provide a further breakdown in the development approval in the plumbing area for councils information because the Director felt that it was would be informative for Council to see the current months figures in the numbers of applications but also the ones that are meeting statutory timelines so there are four new ones in there and they've got a little enabled view on them just to bring them to your attention and they just support the existing measures and they would which are actually show performance over a number of years so it just provides a little bit more detail but going forward we will be reviewing these measures.

Okay. Thank you. Chair. So this report outlines the progress towards the completion initiatives and it's the Q3 report. So the CEO under the Local Government Regulation is required to report quarterly on progress to Council and it's a statutory requirement so hence the report. So the operational plan details 149 initiatives aligned to the five themes of the Corporate Plan. Of these initiatives, 11 are complete, 107 are on track and 21 are experiencing a minor disruption and 10 are experiencing a major disruption. The details reasons why they're experiencing minor and major disruptions are outlined in the attachment one and that provides an overview for each theme. We've taken an approach where we report by exception so we focused on those initiatives that are experiencing minor and major disruptions as opposed to commenting on every single initiative. We do however do that and in the mid-year report which we did in February this year and we will be doing it again for the end of the financial year report in detail but for this report those things that are progressing normally have been identified as on track and you haven't got details reasons for that. One thing I'd like to highlight is that just to assist Councillors where we've previously reported on an item I did put a note in their comments against the initiative to say, as previously reported so I hope I didn't confuse anybody that was simply just so that you knew that we have previously discussed that item it may have been completed earlier in the year just for clarity so I did include that and we did include where an item had changed so it might have been in progress it might have been on track and then has moved into a minor disruption we have given a reason for that and made a note of that so you'll see that as we go through so so I'd probably like to destroy just draw your attention to attachment 1 so that is the report that shows of the overall progress by theme and there's some comments there about some highlights for each thing the directors have made those highlights just to bring those to your attention for the quarter and then we also go by in detail providing the information on the how the initiatives are trafficking and also some reasoning why so they're in those graphs in attachment one. So I'm happy to keep continue unless you have any questions at the table.