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2021-06-08 Services & Organisation Committee Meeting Agenda

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA     8 JUNE 2021




                                                   Page 38 of 55

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                    8 JUNE 2021

                °    34% of survey respond indicated that cost is the main barrier for them to catch abus outside
                     of the Go Noosa holiday period.
                e    43% of survey respondents were Noosa Shire residents.
                °    Requests for free buses during all school holidays/week-ends was a recurring comment
                e    Comments on the need for paid parking was a new sentiment in the open responses.

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                                           Image 2: 065 Go Noosa Loop Bus

                There were 107 open responses from the Christmas 2020-2021 and Easter 2021 Go Noosa
                customer survey:
                Praise for the service (56 comments)
                -    Great service
                -    Very grateful for the service
                -    Great service thank you
                -    All drivers exceptionally courteous
                -    Great service keep it going
                -    Please don’t stop service! | pay my rates and use it
                -    Drivers great very helpful keep it up
                -    Was fantastic and drivers were very helpful
                -    Great service
                -    Excellent service
                -    Great service
                -    Excellent service great information
                -    Great service
                -    Good friendly service
                -    Very friendly driver
                -    Awesome
                -    Perfect
                -    Keep it going - you are improving on the model every year.
                -    Aircon great

                                                                                                 Page 38 of 55
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