nc_an25_digital

Year in Review
                                                                                                                             to continue joint efforts in managing tourism               organisational priorities, a congested community
                                                                                                                             and to develop a roadmap outlining the future               engagement calendar, shifts in Council direction, and
                                                                                                                             collaboration and arrangements between the two              rising community expectations and feedback.
                                                                                                                             organisations.
                                                                                                                          — Disaster Recovery Plan: Reconstructed Back                  Initiatives experiencing significant delays are closely
                                                                                                                             Mountain Road after a landslide, restoring access           monitored by the responsible Manager and Director,
This section of the Annual Report considers Council’s            —N
                                                                   oosaville Foreshore Infrastructure                       and incorporating stabilisation, drainage, and              with issues addressed through enhanced project
progress and performance in achieving the goals set               Management Plan: A 20-year strategy to guide               resurfacing to meet safety and durability standards.        planning and strengthened risk management
out in its Corporate Plan.                                        sustainable upgrades, improve amenities and             — Customer Care: Council completed a survey                   practices. Additionally, the Executive Team regularly
                                                                  accessibility, and enhance climate resilience.             to gauge community satisfaction and identified              review the progress of major initiatives to proactively
Council’s Corporate Plan 2023 – 2028 outlines our                —T
                                                                   he iconic story of surfing in Noosa: A                   opportunities to improve service delivery.                  address any emerging challenges.
vision for the Shire, sets the strategic direction for            comprehensive record preserving Noosa’s surfing         — Policy: Council endorsed the Integrated
Council and our priorities over the next five years. In           heritage, highlighting key milestones, personalities,      Compliance and Enforcement Policy to guide                  How are we tracking?
conjunction, Council’s Operational Plan 2024 - 2025               and its cultural impact on the region’s identity.          regulation, investigation, and enforcement across
details the significant initiatives undertaken during the        —F
                                                                   loating Land 2025 Biennale: Completed                    community and environmental matters.                        Council’s Operational Plan 2024 – 2025 comprises
period as we work towards achieving the key focus                 all preparations for Biennale Floating Land             — Safety: The WHS team has reviewed the                       of 107 initiatives that are strategically aligned with the
areas set out in the Corporate Plan.                              2025, coordinating logistics, engaging artists             Workplace Health and Safety Policy and developed            themes outlined in the Noosa Council Corporate Plan
                                                                  and stakeholders, and promoting community                  a new annual Workplace Health and Safety                    2023–2028. Each initiative contributes to Council’s
Throughout the year, the CEO provided Council with                participation to deliver a vibrant cultural event.         Management System Plan.                                     overarching objectives and may represent either a
quarterly reports outlining progress of the Operational          —W
                                                                   astewater treatment system auditing                   — Contract Management: The Contract                           long-term, staged effort aimed at achieving a broader




                                                                                                                                                                                                                                                      Noosa Council Annual Report 24/25
Plan and details of Key Performance Indicators. Both              program: A proactive audit of Kin Kin properties           Management Framework has been completed, and                vision—potentially spanning multiple years—or a
the quarterly and annual reports to Council are publicly          with Wastewater Treatment Plants (WTP) was                 staff training is scheduled for FY25/26.                    discrete project with clearly defined objectives and
available via Council’s website.                                  completed, with further Shire-wide audits                                                                              deliverables.
                                                                  planned to ensure effective operation and protect       However, there have also been delays to several key
For this reporting period, Council reported                       waterways and the community.                            initiatives:                                                   Overall, the majority of initiatives are progressing well
achievements, progress and key performance                       —P
                                                                   athways & Cycleways: Council sustained                 — Noosa River Catchment Management Plan                      with 76 (71%) are either ‘Completed’ or currently ‘On
indicator outcomes aligned to Council’s corporate                 pathway standards through the renewal program            — Destination Management Plan                                Track’ for completion within the scheduled timeframe.
planning framework. With a five-year horizon to deliver           and implemented the Cycling and Walking Plan to          — Community Strategy                                         A further 25 initiatives (23%) are experiencing a ‘Minor
the Signature Projects and Key Actions in its Corporate           guide active transport across the shire.                 — Financial Strategy                                         Disruption’, while 6 initiatives (6%) are facing a ‘Major
Plan, project commencement and completion dates                  —S
                                                                   ustainable Procurement: Embedded sustainable                                                                         Disruption’.
vary accordingly.                                                 procurement practices into Council processes            The disruptions can be attributed to a range of
                                                                  through a formal policy, supported by education,        factors, including resourcing constraints, competing
Performance Summary                                               measurement, and reporting frameworks.
                                                                 —W
                                                                   aste and Resource Recovery: Procurement
The Operational Plan 2024-25 set an ambitious and                 underway for a green waste composting facility;
                                                                                                                           Status of Initiatives by Corporate Theme
comprehensive program of work, encompassing a                     solar farm feasibility and technical enquiries
broad suite of strategic initiatives aimed at advancing           completed; Transfer Station redesign plans and           Status                    Environment      Liveability         Prosperity        Future        Excellence        Total
the objectives of Council’s Corporate Plan. The plan              application submitted.
was intentionally forward-looking, reflecting both the           —E
                                                                   ngagement with Traditional Owners: 41 formal                Complete                   6               8                   3               3                13           33
organisation’s strategic priorities and its commitment            engagements were held with Kabi Kabi People’s
to delivering outcomes of long-term value to the                  Aboriginal Corporation (KKPAC) and the Kabi Kabi              On Track                   8               11                  6               8               10            43
community.                                                        Land & Sea Rangers. Council also finalised the
                                                                  internal Aboriginal Cultural Heritage Act training            Minor Disruptions          6               7                   3               5                4            25
Council initiatives are progressing well, with several            program, which is set for delivery in FY25/26.
key milestones achieved in this reporting period:                —T
                                                                   ourism Noosa: Council approved a revised                    Major Disruptions           1              1                   0               0                4             6
                                                                  12-month agreement with Tourism Noosa
                                                                                                                           Total                           21             27                  12               16              31           107


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