ANNUAL PERFORMANCE REPORT INCLUDING Q4 OPERATIONAL PLAN 2023-24 PROGRESS REPORT · Report

GENERAL COMMITTEE MEETING                                                              12 AUGUST 2024



The annual Operational Plan 2023-24 forms an important part of Council's strategic planning and
sets out the work Council plans to deliver towards the achievement Council's Corporate Plan. The
Operational Plan 2023-24 adopted by Council on 30 June 2023 as part of the budget process was
structured to align with the five Themes and Objectives of the Corporate Plan 2023-28 (i.e.,
Environment, Liveability, Prosperity, Future and Excellence).

The Operational Plan contains 149 initiatives and identifies the activities that deliver business as
usual services to the community which are further detailed in Branch Plans and Service Profiles. An
initiative may relate to broader and long-term efforts aimed at achieving a specific goal or vision (in
this case the initiative may be staged greater than a year) or a specific project with defined objectives
and deliverables.

The format of the Progress Report is to identify those initiatives which are ‘Completed’, ‘On Track’
or experiencing a ‘Minor Disruption’ or ‘Major Disruption’. The majority of initiatives (69%) are either
'complete' 43% or 'on track' 26%, with 17.5% experiencing a 'minor disruption' and 13.5% a 'major
disruption'.
When considering overall progress, it is important to note that factors in our operating environment
have impacted the delivery of some initiatives.


                Environment Liveability        Prosperity       Future
Status                                                                       Excellence        Total
                  Theme       Theme              Theme          Theme
Complete              20             18             10             6              10             64
On Track              7              9              8              11             4              39
Minor
                      3              7              2              6              8              26
Disruption
Major
                      2              7              1              5              5              20
Disruption
Total                 32             41             21             28             27            149


The Operational Plan 2023-24 Q4 Progress Report Attachment 1 provides an update on the status
of all initiatives for the quarter and includes a summary of progress for the year. When reviewing
the progress of initiatives, the following should be considered:
   •     The 23/24 Operational Plan was aligned to the new Noosa Council Corporate Plan, which is
         very ambitious and includes initiatives related to the delivery of other key strategies and
         plans.
   •     There are a number of initiatives which are nearing completion which will be finalised in early
         24/25 or during the year (particularly those within the ‘on track’ and ‘minor disruption’
         categories).
   •     Initiatives which are ‘on track’ or experiencing ‘minor’ or ‘major’ disruptions have been
         reassessed and will be delivered either through relisting them in the new 24/25 Operational
         Plan or our business-as-usual service delivery (refer to notations against particular initiatives
         in Attachment 1).
   •     Going forward the opportunity exists to review and better define some project scopes, give
         greater consideration to project timeframes or the staging of projects, and Council’s
         resourcing capacity.