2015-09-15 Infrastructure and Services Committee Agenda

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                          15 SEPTEMBER 2015


Following the service review, a business plan has been developed to enhance The J’s
performance over the next three to five years.
As the service review identified a need for Council to continue to subsidise The J at levels in line
with comparable performance and community venues across Australia, the aim for the business
plan was to identify actions and opportunities to increase Council’s return on investment. The
business plan looks to achieve this by providing actions that:
   increase community benefit and value; and
   reduce the net cost to Council.


2. THE J BUSINESS PLAN 2015-2018
External consultants (99 Consulting) were engaged to help facilitate the business plan. The final
business plan draws on both the work done for the service review as well as previous venue
planning projects, with some additional research and analysis. The business planning process
included:
   review of documents and data
   interviews with key staff
   desktop investigation of competition and pricing factors
   a workshop with The J’s staff and management.
The development of the business plan did not include consultation with the community or users
of The J.
Through the development of the business plan it was determined that broadly speaking, The J
delivers outcomes for the Noosa community across four domains:
   Community: The J provides an accessible venue so that Noosa people of all ages can
     participate in an active, connected community.
   Cultural: The J makes possible arts activities and cultural participation and experiences for
     residents of and visitors to Noosa Shire.
   Economic: The J brings business to Noosa Junction and contributes to the Shire’s
     economy by enabling tourism and business events.
   Learning: The J provides a venue for face-to-face education in Noosa.
In order to achieve these outcomes, the business plan focuses on actions to be taken under five
broad headings:
1.     Our Business: products and services.
2.   Our Market: customers and competitors.
3.   Our Operations: staffing and systems.
4.   Our Financial Performance.
5.   Our Future: positioning The J for the longer term.




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