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2015-09-15 Infrastructure and Services Committee Agenda

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INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                               15 SEPTEMBER 2015


During the period 1 May – 31 July 2015 there were:

 10057 Dogs registrations in the period   This figure includes the remainder of the dog audit.
 68 Animal fines + 6 Official Cautions    Offences included the animal “not being under effective
                                          control”, being “in a prohibited area” or “failure to register”.
                                          There were 56 animal fines issued during the previous.
 9 Local Law fines +                      Offences included “illegal removal of trees”, “littering” and
 1 Official Caution (10)                  “prohibited activity (camping)”. This compared with 23 local
                                          law fines issued in the previous period
 1910 Parking fines issued +              This compared with 2,804 parking fines issued for the previous
 303 Official Cautions (2213)             period.

3.    PEOPLE

The former manager, Ron Thomas has now retired. He ceased work on 15 May 2015 and his
position has been backfilled by Phil Amson, Local Laws Coordinator. There has been no backfill
of the Coordinator role.

4.    SYSTEMS & PROCESSES

The new suite of Local Laws was gazetted and came into effect from 1 July 2015.

This ushered in the next phase of delivering the new laws by way of ensuring operational
effectiveness. To date there has been no reported operational issues from the implementation of
the new local laws, with all systems and official paperwork being updated to reflect the changes.

The Local Law service review is ongoing with a projected completion date of September 30. As
noted above in July 2015, the section undertook an activity based costing exercise, a detailed
time and motion study and a review of customer response time.

Systems analyst Paul Vellacott has been flow charting local law branch processes and is
currently developing recommendations on streamlining and improving systems.

A field trial of a new T1 based infringement system is due to begin on the 17 September. If
successful this will replace the antiquated Duncan Autocite technology with field officers. It will
utilise the Cloud based T1 system from the field using iPhone apps and Bluetooth printers. If
successful this trial will result in time and cost savings to the organisation.

5.    FUTURE DIRECTION

The final stage of the Local Laws Service review is due by end of September 2015. It is expected
that, as a result of this extensive review, further improvements will be made available to the Local
Laws Branch thus enhancing the operational performance of the team.

Previous Council Consideration

Ordinary Meeting 4 June 2015

That Council note the report by the Disaster Management and Public Order Manager to the
Infrastructure & Services Committee Meeting dated 26 May 2015 providing an update on the
activities of the Disaster Management & Public Order Branch activities for the period ending
30 April 2015.

Finance & Risk

Refer Section 1 Finance.

                                                                                           Page 43 of 73
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