2019-07-09 S&O Agenda - Item 5 - Attachment 1 - Building and Facilities Asset Management Plan

Asset Management Plan: Buildings and Facilities   Page 24

Year   e                                     SERVICE LEVEL TARGET
  (Cleaning activities, secunty patrols, pest control, servicing of holding/septic tanks, supply of consumables, sharps
  containers and sanitary/nappy disposal facilities, graffiti and vandalism repairs, utility costs etc.
  Availability                    Service is predominately provided during normal business hours.
                                  Cleaning activities normal hours between 7 am & 4 pm.
                                  Security patrols — out of hours.
                                  Emergencies only — after hours.
  Cyclic Inspections              Cleaning contracts audit (sites selected | Monthly
                                  ad hoc)
  Scheduled work                  Contract cleaning & supply of         Frequency ranges from once per
                                  consumables*                          week to 3 times per day depending
                                                                        on location and time of year
                                  Security patrols:
                                  e   Noosa Woods, Noosa Spit           Locked 7 nights per week
                                  e   Lake St, Tewantin                 Locked 7 nights per week
                                  e   Girraween  Sportsground           Locked & opened 7 days per week
                                  Holding/septic tanks (contract servicing | Fortnightly for all sites where holding
                                  under Liquid Waste Contract)          tank/septic tank is provided in lieu of
                                                                        connection to sewer
                                  Sanitary, nappy & sharps bins - supply | Frequency ranges from weekly to
                                  & servicing (contractor)              monthly depending on location and
                                                                        time of year
                                  Hire and cleaning of relocatable toilet at | Christmas/New Year School Holiday
                                  First Cutting, Noosa North Shore      period. Cleaning frequency is every
                                  (contractor/s)                        2™ day between Christmas Day and
                                                                        end of first week of January and then
                                                                        every 3” day to end of school
                                                                        holidays.
 Ce
 Reactive work (customer        |Issue         ss Firstresponse                    | Target for completion |
   mes)                           eens          | conractorbeingnotied               |
                                                   contractor being notified
                                 Graffiti          Note: Council endorsed Graffiti    5 business days
                                                   Policy dated 24 August 2014
                                                   provides that upon notification of a
                                                   graffiti incident a graded approach is
                                                   taken to removal:                  24 hours
                                                      -   Obscene, racist & other
                                                          offensive matenal           3 business days
                                                      -   Large areas of graffiti or in
                                                          highly visible               14 business days
                                                      -   Minor graffiti incidents
                                 Vandalism         Hazardous — Within 4 hours         20 business days
                                                   Otherwise within 24 hours or next
                                                   business da

                                   pumMmp-oO

  SERVICE DELIVERY MODEL

Asset Management Plan: Buildings and Facilities                                                   Page 24