2019-07-09 S&O Agenda - Item 5 - Attachment 1 - Building and Facilities Asset Management Plan

Asset Management Plan: Buildings and Facilities   Page 25

KEY SERVICE METRICS
  CEST go                                             Witte              Benchmark Comparison
  Average cost of maintaining and operating a public  $22,587 per        FY 2016/17 Cost Centre 1521
  toilet per annum                                    facility (approx.) | Actuals = $423,382 + estimated
                                                                         cleaning costs $258,893 = 39) =
  FY 2017/18 Cost Centre 1521 Actuals = $490,542 +                       $17,494 per facility (approx.)
  cleaning costs $390,341 = 39
  Cost per rateable property to clean public toilets  $29 perrateable | FY 2016/17 Cost Centre 1521
                                                      property approx. | Actuals = $423,382 + estimated
  FY 2017/18 Cost Centre 1521 Actuals = $490,542 +                       cleaning costs $258,893 / 30,000
  estimated cleaning costs $390,341 / 30,000 rateable                    rateable properties) = $23 per
   properties                                                            rateable property approx.

  PERFORMANCE MEASURE
|Service            | Indicator______—| Performance Measure            | Methodology
  Public amenities   Satisfaction        Noosa community satisfaction    Community satisfaction mean
  (toilets)                              mean rating score compared to | performance rating from the LGAQ
                                         the State mean rating score     Community Satisfaction Tracking
                                         (out of optimum rating of 5).   Survey for Provincial areas for:
                                         NSC mean       State mean       Theme: Community Lifestyle
                                         rating (2019) | rating (2017) =| Services
                                                                         Function: Environment Protection &
                                         3.73           3.30             Conservation
                                         4.00           3.85             Function: Parks, Playgrounds &
                                                                         Public Amenities

 1 Refer to Asset Responsibility Matrix for specific areas of responsibility.
 ? Includes Council owned toilets within Noosa Junction Transit Centre which is under lease to Translink with cost
   sharing arrangements for maintenance and cleaning (costs funded by Property Branch).
 * Works are prioritised and subject to available budget.
 * Source Cleaning of Public Open Spaces & Amenities Contract 1617T113

Asset Management Plan: Buildings and Facilities                                                      Page 25