2019-07-09 S&O Agenda - Item 5 - Attachment 1 - Building and Facilities Asset Management Plan

Asset Management Plan: Buildings and Facilities   Page 31

KEY SERVICE METRICS
   WCET gs                                               Wate                Benchmark Comparison
   Cost of service for each beach attendance p.a.        $0.32 per visit     Queensland Department of Local
   (Actuals all costs inclusive of overheads FY2017/18                       Government comparative data not
   $1,279,700 / 4,015,427 visits for 2017/18)                                available.
                                                                             Not easy to benchmark due to
                                                                             variables in service demand at
                                                                             comparative locations / size local
                                                                              governments.
   Cost of service for each rateable property p.a.       $42.65 per
   (Actuals all costs inclusive of overheads FY2017/18   rateable property
   $1,279,700 / 30,000 rateable properties)

   PERFORMANCE MEASURE
   Beach Lifeguards       Satisfaction       Noosa community satisfaction | Community satisfaction mean
                                             mean rating score compared to | performance rating from the LGAQ
                                             the State mean rating score     Community Satisfaction Tracking
                                             (out of optimum rating of 5).   Survey for Provincial areas for:

                                             rating (2019) | rating (201     Services
                                                                             Function: Community Safety
                                                                             —_—_—_—

  ' Source — Australian Lifeguard Service Noosa Region Annual Report 2017-2018
 2 Source - Sunshine Coast Council and SLSQ Agreement Lifeguard Services Transition employees and assets — 11" October
   2012. The Agreement and service components relating to Noosa Shire Council beaches transferred to Noosa Council as
   legislated under Local Government (De-amalgamation Implementation) Regulation 2013.
 > Commencing first Monday in May each year.

Asset Management Plan: Buildings and Facilities                                                          Page 31